Personal Assistant (PA)

Job Title: Operations Associate Job Overview: We are seeking a detail-oriented and proactive Operations Associate to provide essential support across various organizational functions. This role will be responsible for assisting in the management and coordination of tasks related to financial operations, human resources, government contracts, policy development, marketing materials, and other administrative needs. The ideal candidate will have strong organizational skills, the ability to work independently, and an aptitude for multi-tasking in a dynamic environment. Key Responsibilities: 1. Financial Support: • Assist with tracking budgets, expenses, and financial records. • Help prepare financial reports, reconciliations, and invoices. • Support the finance team in data entry, processing payments, and managing financial documents. 2. Human Resources Assistance: • Aid in the recruitment process by managing job postings, reviewing applications, and scheduling interviews. • Help with onboarding new employees, including preparing necessary documents and training materials. • Maintain employee records and assist with HR-related reporting and compliance. 3. Government Contracts: • Support the team in managing government contracts and documentation. • Assist with compliance tracking and ensuring all contract deliverables are met on time. • Help with preparing reports and communicating with government agencies as required. 4. Policy and Procedures: • Assist in the development and updating of internal policies and procedures. • Ensure that policies are compliant with industry regulations and best practices. • Maintain and organize policy documents and ensure easy accessibility for team members. 5. Marketing and Communications Support: • Help in the creation and distribution of marketing materials, including brochures, newsletters, and promotional content. • Assist with digital marketing efforts, such as social media posts, email campaigns, and website content updates. • Coordinate the production and printing of marketing collateral. 6. General Operations Support: • Provide administrative support to the operations team, including calendar management, meeting coordination, and document organization. • Assist in streamlining internal processes and implementing improvements to enhance operational efficiency. • Act as a liaison between different departments to ensure smooth communication and collaboration. Qualifications: • Bachelor’s degree in Business, Finance, Marketing, or a related field (preferred but not required). • Strong organizational skills and attention to detail. • Excellent written and verbal communication skills. • Ability to manage multiple tasks and prioritize effectively. • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with other productivity tools. • Experience with basic financial management and HR functions is a plus. • Ability to work independently and in a team-oriented environment. • A proactive attitude and willingness to take on new challenges. Why Join Us: • Opportunity to contribute to various facets of the organization’s operations. • Collaborative and dynamic work environment. • Room for growth and professional development. • Competitive salary and benefits package. If you are an adaptable, organized, and enthusiastic individual with a passion for operations, we would love to hear from you!

Job requires work from a psychical office in midtown 3 days a week. This position is not remote. Light follow up. Emails. Data Entry. Light book keeping. Follow up. Phone calls and voicemails. Looking for someone who is organized and can arrive to work on time every day.

Who we are: K Health is venture-backed, fast-growing startup with a mission to use the power of Artificial Intelligence (AI) to get everyone access to higher quality healthcare at more affordable costs. We’re looking for mission driven individuals to join our team and help us eliminate healthcare inequalities to build a better and healthier future. Featured most recently in Forbes and Business Insider as a leading AI startup, K Health is a telehealth company that harnesses the power of technology to help provide the smartest digital healthcare platform to patients, hospital systems, and providers across the United States. Our AI powered application helps bring together the knowledge of thousands of doctors and anonymous medical data to provide the highest quality care to our patients. We offer a free symptom checker, 24/7 access to board-certified doctors, ability to refill prescriptions from your phone, and more. All within one application - no insurance or preauthorization required. K Health was founded in 2016, and has partnered with visionary and leading hospital systems and providers such as Cedars-Sinai, Mayo Clinic, and Elevance Health. Join us on our mission to help provide better healthcare for less. About the role: We are seeking a patient-first minded Care Concierge Agent to join our Clinic Team. The successful candidate will take a white glove approach to handling the needs of patients within the Clinic. This includes coordinating appointments, providing information about treatment options, handling support questions, and managing provider schedules to ensure the clinic operates smoothly to deliver high quality medicine. This role will be an in person role with the opportunity to work remotely in the future. Must be flexible including nights, weekends and some holidays. Core Competencies: Hospitality: ​​Care Concierge agents provide a warm and welcoming experience for both providers and patients, while being open and accommodating to new ideas and processes for continuous improvement. The ideal candidate will have a patient first mindset. Accountability: Care Concierge agents take responsibility for the patient and provider experience, follow through on commitments and hold themselves to delivering high-quality results.The ideal candidate will be able to work independently to contribute to the team’s goals. Enterprising: Care Concierge agents demonstrate resourcefulness, initiative and drive to tackle their work energetically and with curiosity.The ideal candidate has a “get it done” attitude. Professionalism: Care Concierge creates a positive and productive work environment for themselves and others. They achieve this by communicating with clarity and conciseness, actively listening and responding timely to requests.The ideal candidate is responsible and takes their work seriously. Collaboration and Feedback: Care Concierge agents work effectively with others towards shared goals, value different opinions and perspectives, are willing to assist others when needed and are flexible and willing to adjust to changing circumstances. The ideal candidate works with their team to support the overall patient experience of the clinic. What you'll be doing: - Patient Experience Management - Develops close relationships with and serves as primary point of contact for patients - Onboards patients and validate insurance and IDs within department SLA requirements - Schedule appointments, follow-up visits and support the patient in navigating care outside of the virtual clinic - Maintain detailed records of patient interactions and progress to ensure accurate information across all systems - Communicate effectively and proactively with patients, providers and co-workers to facilitate care - Ability to build relationships with different types of people, including clients, organization members, and health care providers - Initiate outreach and missed appointment procedures - Maintain strict confidentiality in accordance with HIPAA policies - Patient & Provider Product Support - Act as an expert on the Clinic App and related systems, processes and tools - Handle multi-channel patient communication based on the needs of the patient (phone, chat, SMS, email) - Monitor Provider schedule adherence and performance within department’s SLAs - Troubleshoot and document technical issues for patient resolution - Act as a liaison between patients, clinical operations and healthcare providers while taking ownership of the patient experience What we're looking for: - 1+Years in Healthcare/Hospitality experience - Team player in a small, supportive environment. - Ability to work with phone, chat, sms and email communication. - Empathetic, trustworthy, and passionate about patient care. - Organized and flexible: handle changing needs with ease. - Tech-savvy: troubleshoot and explain to patients. - Experience with Epic, Salesforce, G-Suite, Jira, and Slack - High school diploma (associate's/bachelor's in healthcare preferred). - This role is hourly, below compensation is the suggested annual gross pay. - This will be an in-person/in-office Benefits & Perks: - Hybrid work schedule with weekly lunches and stocked fridges - Monthly social committees for company events - 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days - Stock options for every full-time employee - Paid parental leave - 401k benefit - Commuter Benefits - Competitive health, dental, and vision insurance options Compensation: $40,000 - $50,000 USD

Position Summary: We are seeking an outgoing, adaptable and courteous receptionist for a bridal alterations shop to greet clients, answer phones and emails and manage our online appointment scheduling program. The perfect candidate would possess some customer service experience and excellent communication skills as well as the ability to maintain composure and pleasant attitude in a fast past environment. Typically, each client/bride to be will visit the shop at least 3 or 4 times before their big day. Therefore, the perfect candidate must be able to cultivate ongoing friendly relationships with the clients. About Sew Elegant: Sew Elegant is one of the most popular shops in the city for brides who need assistance to look their best in the dream dress. This fun and inspiring little shop aims to provide brides to be an individualized and stress-free experience while they are having their dresses altered to perfection for their big day. If you are hired, you will work with the owner and a great team of seamstresses directly every day. Some of your responsibilities would include: Answering all phone calls, emails and voicemails about the shop and the process of alterations with a warm and pleasing attitude. Maintaining the online appointment scheduling program. This may, on occasion, require you to call potential customers back and/or ensure the availability of the seamstress. Screening customer information and make sure the necessary information is passed on to fitters or seamstresses. Assisting the brides in and out of their gowns, if necessary. Informing brides about the alterations and ensure transparency throughout all stages of the process. Maintaining a close and friendly relationship with clients. If you would like to work with us, you will need: Excellent communication skills—written and oral. Must be able to articulate and communicate with customers and staff effectively. Basic computer skills is a must. To be able to work with associates, management, clients and visitors from diverse backgrounds respectfully and courteously. To be able to manage multiple tasks simultaneously while prioritizing and paying attention to detail. At least 2 years of customer service experience. Bridal experience is preferred but not necessary for the right personality. Necessary training will be provided. To be able to resume responsibility for immaculate presentation and organized reception area. Hours: Our shop is closed on Sundays. However, you MUST be able to work late evenings (no later than 7pm) and Saturdays. Summers are the busiest time for weddings. As such, our shop is always at its busiest from March to October. While working hours from November to March will be flexible with generous paid time off, being able to work as needed during the summer months is a MUST for this job. Salary: You will start with an hourly rate that is commensurate with experience. However, employees with the right attitude will have opportunities to grow and earn more including. You will receive the necessary training and professional development for pay raises and bonuses based on work performance. If this sounds like the perfect job for you please contact us. Please introduce yourself and tell us a little bit about why you would be perfect for the job. Please also include your availability. We are looking forward to finding a great fit to join our team. We use email so be sure to check your email. Only applications with an introduction will be considered. Job Type: Full-time

This position is responsible for assisting a multi faceted and flourishing company in the successful operation of their day-to-day business and growth. PLEASE DO NOT REPLY IF YOU DO NOT HAVE CHECKABLE REFERENCES FROM AN OFFICE BASED BUSINESS IN THE PAST YEAR! This role is responsible for communicating direction, helping and follow-up on policies, procedures and assigned projects as directed. The position will be responsible for managing multiple administrative functions related to executive support, coordinating meetings, and will collaborate on special projects and assignments as needed. He/she will be responsible for confidential and time sensitive material in an environment where professionalism, competence, communication skills and confidentiality are of paramount importance. Come join an organization that personifies excellence and continually strives to provide world-class customer service to our valuable customers. Consider becoming a member of our team! This person must have the ability to interact with everyone in a fast-paced environment, sometimes under pressure while remaining flexible, proactive, resourceful and efficient. The person must have the highest levels of professionalism and confidentiality. We are looking for the services of an achievement-oriented, career-minded Administrative Assistant to effectively support a growing company. Candidate should be a self starter and highly motivated to provide excellent work product. Must be flexible and willing to “wear many hats” at any time for a small office environment. Primary duties include: Office Administration Office administration experience preferred in a telecom or IT related field. Communicate and handle incoming and outgoing communication. Assist with preparation of presentation material. Review and summarize various reports and documents. Prioritize multiple projects and initiatives simultaneously. Arrange travel schedules and reservations for management as needed. Must possess strong written and verbal communication skills Must be detail oriented. Independently and proactively prioritize and handle multiple responsibilities. Highest of proficiency at Microsoft Office, Smartsheet, CRM, all Social Media portals and tools, including Excel, Word, PowerPoint, Outlook Maintain Executive calendars including scheduling all travel, meetings, setting up conference calls, etc.; Prepare board presentations and minutes for distribution to members and investors. Establish accessible and supportive relationships with auditors, project managers, remote support consultants. Develop and prepare spreadsheets, PowerPoint presentations, and other documents as required. Prepare routine and advanced correspondence including letters, memoranda, and reports; Resolve problems and make recommendations related to administrative functions; Perform general office duties such as ordering supplies, office staff PTO calendars, general office cleanliness, processes High energy individual with self-direction, discretion and strong work ethic; Demonstrated ability to work collaboratively and in a team-oriented environment; Outstanding verbal, interpersonal and written communication skills; Proven track record of time-management, multi-tasking and meeting tight deadlines Qualified candidates will have significant experience in a similar role, with a reputation for maintaining confidentiality, using discretion and good judgment. Excellent computer skills, a high attention to detail in all written and verbal correspondence, and a high level of professionalism are required. Office Management SOPs Administrative Assistant/CSR The CSR handles customer inquiries, issues, and support requests, ensuring positive customer experiences. Primary Responsibilities: Client Support: Handle incoming client calls, emails, and chat requests. Troubleshoot and resolve issues related to telecom services and IT systems. Ticketing System: Create and manage service tickets, ensuring they are properly categorized and escalated if necessary. Follow up on tickets to ensure timely resolution. Product/Service Knowledge: Maintain up-to-date knowledge on company products, services, and troubleshooting procedures. Provide customers with clear instructions, support materials, and service updates. Customer Relationship Management: Ensure customer satisfaction by being empathetic, proactive, and communicative. Track customer feedback and suggest improvements to services or processes. Escalation Handling: Escalate unresolved issues to the appropriate department or technician. Ensure escalations are tracked and handled promptly. Key Tools: Revio, HubSpot, MS Teams, Misc Sales tool The Administrative Assistant’s primary goal is to ensure efficiency, organization, and effective communication, handling a variety of tasks across different industries (technology and construction). General Responsibilities: Calendar Management: Organize and maintain the CEO’s calendar, ensuring that all meetings, deadlines, and appointments are aligned with priorities. ** Communication Management:** Serve as the point of contact between the CEO and employees, clients, partners, and stakeholders. ** Document Preparation & Filing:** Prepare reports, presentations, and other documents as required by the CEO. Maintain organized digital and physical filing systems. ** Travel Coordination:** Organize travel plans, including flights, accommodations, and itineraries. Meeting Support: Prepare meeting agendas, take notes, and ensure follow-ups. ** Project Management Assistance:** Coordinating with Project Manager to maintain calendar and ensure all projects are on time and all tasks are communicated properly. ** Financial & Expense Tracking:** Assist with keeping receipts and expenses up to date working with company accountant. ** Confidentiality & Discretion:** Maintain confidentiality and exercise discretion in handling sensitive information. Job Type: Full-time ** Pay:** $46,500-52,500K per year Benefits: 401(k) Dental insurance Life insurance Paid time off Professional development Referral program Schedule: Start time 7 am ceo call 8:30-5:30 in office Monday to Friday Experience: Administration (2+years experience) Ability to Relocate: New York, NY 10018: Relocate before starting work (Required) Work Location: In person

Hi - My name is Andy. I have a financial services company with offices in Queens and Long Island. I am looking for a personal assistant that can type, answer calls, and be a great assistant. Possibly accompany me to some networking events. Experience is not needed as I am willing to train the right fit.

Chinese-owned bus company seeking a full-time Office Assistant. Work Hours: Monday to Friday, 9 AM to 5 PM Location: Maspeth, Queens, NY Requirements: Fluency in Mandarin and English (both spoken and written communication, including emails); proficiency in basic office software and detail-oriented. Compensation: $18/hour during the probation period; annual salary of $35K to $50K after the probation period depending on performance. Responsibilities include but are not limited to: answering calls, document organization, data entry. Candidates should possess strong organizational and time management skills, as well as professionalism in communication. 我们诚聘全职办公室文员。 工作时间：周一至周五，早上9点至下午5点 工作地点：纽约皇后区Maspeth 要求：需中英文流利，能够进行流利对话及撰写、回复邮件；熟练使用基本办公软件；工作严谨细致，责任心强。 薪资：实习期时薪$18，转正后年薪35K~50K，具体视能力而定，需报税。 职责包括但不限于：接听电话、前台接待、文件整理、数据录入、协助团队日程管理。希望您具备优秀的组织能力、时间管理能力以及与同事和客户沟通的专业态度。有办公室管理经验者优先。

We are seeking a highly organized and detail-oriented Receptionist/Recruiter Assistant to join our team at Frontage Laboratories. As the primary receptionist for the Clinical Research Center, you will be responsible for assisting visitors, interacting with study volunteers, and maintaining appointment calendars. Your key responsibilities will include composing and producing business correspondence, reports, and direct related materials. You will also assist with study subject screening and enrollment processes and possess strong interpersonal skills to work effectively in a fast-paced environment. We offer a competitive compensation package including health and dental insurance, a 401(k) plan, disability insurance, and life insurance. Our company is an equal opportunity employer and welcomes applications from qualified individuals without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, or status as a protected veteran or qualified individual with disability. The estimated salary for this position is $70,000 - $80,000 per year based on location and experience.