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Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The general responsibilities of the Group Leader are to provide intensive and extensive academic services to children from ages 5-13 years of age, organize, teach and/or provide academic and recreational enhancement services to the ACDP program. KEY ESSENTIAL FUNCTIONS • Understand and enforce after-school program expectations, policies and protocols., • Design and implement educational and recreational activities., • Actively participate in program-wide or division-wide activities, • Facilitate the adherence to the afterschool schedule., • Supervise homework and other in-class activities., • Communicate with Program Coordinator about any schedule modifications or important behavioral or environmental issues, • Demonstrate appropriate communication with families, teachers, staff, and children., • Attends regular staff meetings and Professional Development trainings., • Track attendance, performance, and behavior (positive and negative) through accurate record keeping., • Report regularly to the Director of After-School Services and as necessary to the Agency Director of Educational and other program directors, • Collaborate with the after-school staff at other after-school sites., • Organize special events as necessary., • Assist individual students with homework as time permits., • High School Diploma required; some college preferred., • Analytical, Communication and Organizational skills, • 2 years minimum of experience working with youth preferred., • Bilingual a plus Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. Housing Specialist Job description We are seeking Housing Specialists who will be responsible for permanent housing placement for all housing-ready individuals in the shelter. The Housing Specialist will have an assigned caseload and will be responsible for the successful placement of these individuals by DHS' contractual requirements. The Housing Specialist works with community organizations, government agencies, and property owners to secure living arrangements, and negotiate rents, deposits, and move-in terms on behalf of their clients. The position involves various tasks that increase housing options for people who are trying to transition to permanent housing. Salary for the Housing Specialists is $40,000 to $45,000/Annually based on relevant experience. Responsibilities consist of but are not limited to: • Assisting individuals in shelters/transitional housing with finding suitable permanent residence., • Developing and maintaining liaison with landlords and the community., • Helping individuals with application/process for Section 8 and NYCHA., • Assisting individuals through the entire housing process from application, meeting prospective landlords, lease signing and moving., • Working directly with realtors, landlords and Social Services Department to expedite lease signing process., • Inspecting apartments, checking status of Public Assistance Cases., • Preparing monthly reports., • Associate's Degree required. Bachelor's degree preferred, • 2 years of direct experience housing assistance to underserved, • Knowledge of DHS rules and regulations required, • Comfortable communicating with clients and professional staff, • Understanding of low-income and homeless individuals and their specific needs, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to particular circumstances and individuals, • Must be comfortable working in a Hotel or Shelter

Job DescriptionMISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the supervision of the Director of Human Resources, the Human Resources Generalist, (Bronx NY) provides a wide variety of both complex and routine HR Administrative services. The Generalist assists in day-to-day Human Resources functions in the following areas: Human Resources Information Systems (HRIS), Employee Relations, Recruiting, Training and Development, and Employment and Compliance. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. KEY ESSENTIAL FUNCTIONS • Manages organizational-wide position control system to ensure adherence to annual budget and accurately maintain staffing/FTE levels and appropriately track vacancies., • Manages and updates organizational-wide job postings, job hotline and career website to accurately reflect job vacancies., • Participates as key member of HR team for new HRIS and Payroll system/software implementations, upgrades and/or system changes., • Responsible for accurately processing all employee and consultant status changes in HRIS including new hires, terminations, promotions, increases, transfers, etc., • Manage the 1199 SEIU longevity increase process. Calculates increase amounts as stipulated by CBA and processes increases approved by CFO., • Calculates all salary adjustments including retroactive payments associated with hourly or salary increases (longevity, COLA, promotions, etc.) or salary reductions (demotions, transfers, status change)., • Manages the co-pay reimbursement process for 1199 SEIU members. Reviews all medical receipts submitted for reimbursement to determine eligibility. Processes month reimbursement register for fund disbursement., • Performs monthly sanctions and exclusions screening of employees and vendors via KChecks. Reviews list of matches determine if any employees or vendors excluded by Office of Inspector General (OIG) or Office of Medical Inspector General (OMIG). Resolves matches as appropriate. Immediately reports any excluded employees or vendors to Director of Human Resources., • Serves as finance for Payroll/Finance. Works closely with Controller to resolve issues between HRB and PayEx including but not limited to tax codes, accrual codes, file numbers, earning code, etc. discrepancies., • Produces various HR-related reports as requested by HR staff and reports for compliance tracking (in-services, talent reviews, licensures/certifications, NEO attendance, etc.)., • Responsible for monthly internal reporting including turnover, external BCHN staffing reports, etc., • Maintains knowledge and understanding of existing and proposed federal and state labor laws/regulations to ensure compliance., • Ensures legal compliance on HR-related issues including ADA, EEO/AA, FMLA, FLSA, COBRA, etc., • 3+ years previous relevant experience in Human Resources Healthcare Industry experience preferred, • Bachelor's Degree in Human Resources Management, Organizational Development, Business Management or an equivalent related field required., • PHR or SHRM-CP Certification a plus, • Knowledge of HR functions including recruiting and hiring, benefit administration and compensation, • Experience with medical/dental/life insurance enrollment and administration, • Knowledge of federal and state labor laws and strong interviewing skills, • Ability to use business acumen to exercise good judgment and decision-making, • Ability to deal with sensitive issues with diplomacy and discretion, • Must be able to multi task with strong organizational skills, • Strong PC skills including MS Office, HR Perspective/HRB and EZ Labor, • Excellent interpersonal skills and able to communicate both verbally and in written form, • Commitment to cultural diversity and sensitivity Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. POSITION OVERVIEW: We are seeking Housing Specialists who will be responsible for permanent housing placement for all housing-ready individuals in the shelter. The Housing Specialist will have an assigned caseload and will be responsible for the successful placement of these individuals by NYC Department of Homeless Services (DHS) contractual requirements. The Housing Specialist works with community organizations, government agencies, and property owners to secure living arrangements, and negotiate rents, deposits, and move-in terms on behalf of their clients. The position involves various tasks that increase housing options for people who are trying to transition to permanent housing. Salary for the Housing Specialists is $40,000 to $45,000/Annually based on relevant experience. KEY FUNCTIONS: • Assisting individuals in shelters/transitional housing with finding suitable permanent residence., • Developing and maintaining liaison with landlords and the community., • Helping individuals with application/process for Section 8 and NYCHA., • Assisting individuals through the entire housing process from application, meeting prospective landlords, lease signing and moving., • Working directly with realtors, landlords and Social Services Department to expedite lease signing process., • Inspecting apartments, checking status of Public Assistance Cases., • Preparing monthly reports., • Associate's Degree required. Bachelor's degree preferred, • 2 years of direct experience housing assistance to underserved, • Knowledge of DHS rules and regulations required, • Comfortable communicating with clients and professional staff, • Understanding of low-income and homeless individuals and their specific needs, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to particular circumstances and individuals, • Must be comfortable working in a Hotel or Shelter As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. Job description Under supervision of the Director of Social Service, the Case Manager is responsible for providing case management, housing support to clients and monthly reporting requirements that will ensure compliance with the parameters of the program. The requirements listed below represent the knowledge, skills, and/or ability required. The salary for the Case Manager is $40,000 - $45,000/annually based on relevant experience. KEY ESSENTIAL FUNCTIONS: Client Advocacy: • Conducts needs assessment and case management for assigned families, • Conducts intakes, home visits and apartment inspections., • Holds bi-weekly interviews with clients., • Maintains up to date files including client history and profile., • Provides information and referrals, arranges for provision of services, advocates and intervenes with government agencies, short-term counseling and assists in developing service plan with goal of restoring family independence., • Coordinates workshops, seminars and other activities for general client population., • Performs other related duties as assigned., • Meet with Head of Household and begin filling out Section 8, NYCHA and/or Homeless Housing Application. Complete documentation in a timely manner., • Meet with Head of Household every two weeks to determine housing status and immediate needs., • Contact landlord/broker to schedule appointment to see apartment., • Follow up with landlord/broker to assure that Section 8 package or other related documents was submitted., • Schedule Head of Household for Apartment Inspection with housing site., • Follow-up meeting with resident for Lease signing., • Follow-up meeting, after lease has been signed, then schedule resident for move out., • Contact Public Assistance agency to request rent checks. Case Management and Record Keeping: • Provides case management and on site crisis intervention., • Completes required service plans., • Educates participants with respect to good housekeeping and home-safety practices, budgeting and landlord/tenant relations, as necessary., • Maintains appropriate documentation of all tenant contacts., • Documents monthly progress notes in the participants’ chart., • Conducts home visits to help evaluate participants’ compliance with the rules and regulations of the program and to assess the need for referral to supportive services., • BA degree in relevant field (Masters degree preferred), • Minimum of 2 years of Case Management Experience, • Experience working with homeless population(s), • Housing Knowledge, • Familiarity with community Resources

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW As part of the education team, under the general direction of the Education Coordinator, with support from the Teacher, assists a given group of children. May be responsible for conducting circle, doing lesson plan and generally assuming the teacher’s responsibility in the teacher’s absence. KEY ESSENTIAL FUNCTIONS • To share responsibility for keeping equipment and material accessible and in good condition in order to encourage maximum constructive use by the children., • To share responsibility for removing or reporting any damaged or hazardous equipment to the Child Education Coordinator or other designated person so that necessary action may be taken., • To share responsibility for planning and supervising an appropriate arrangement of classroom equipment and furniture designated to promote optimal program functioning, • To assist in the overall planning for the best use of shared space in relation to the total center program, • To assist the Assistant teacher in planning the use of community resources to enrich the educational content of the children’s program, • To share with classroom associates their mutual knowledge and understanding of the Head Start. program and the sponsoring agency of which the center is a part., • To promote his or her own professional growth of development through participation in regularly scheduled individual conferences, classroom group conferences, staff meeting and early Childhood Training., • To share with other classroom personnel the performance of routine chores related to all areas of the program/, • To participate, wherever feasible, in related training opportunities as these become available., • To participate in objective discussions with the teacher and aide about classroom activities., • To adhere to the approved plan by which information concerning the children and program can be shared with the parents., • To attend and participating in parenting education groups and training when required., • To respect the confidential nature of all information about parents and children., • To maintain Good working Relations and Objective Attitudes with Other Center Personnel., • To assist with trips walking through the neighborhood or community bus trips., • To assist with Fire Drill, ensuring the children are escorted down the stairs and back to classroom in an orderly fashion., • High School Diploma or GED required Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the direction of the Education Director, the Head Teacher develops and implements individual educational plans for children, which help them to develop socially, physically, and emotionally in a manner appropriate to their stage of development. The Teacher works collaboratively with the Teacher Assistant and aid/or volunteers. KEY ESSENTIAL FUNCTIONS • Participate in all pre-service trainings and workshops throughout the year., • Implement creative curricula in the classroom., • Perform the functions of this position with a strong understanding of the Head Start Performance Standards and the Core Curriculum and thorough knowledge and application of Developmentally Appropriate Practices., • Plan and implement learning experiences that promote all developmental areas, including improving the readiness of children for school by developing in all domains., • Guide and facilitate activities of the children, including daily activities, choice time, selecting and arranging equipment and materials in the classroom., • Cooperate with other staff and classroom groups to maintain the smooth functioning of the center, which at times may require changes to meet the needs of the children., • Maintain a comprehensive and ongoing portfolio assessment for each child, including weekly observations in each area, examples of the child’s work, and developmental assessment completed as per ACS, and DOE., • Experience with or knowledge of Teaching Strategies Gold for the implementation of #7., • Conduct two home visits (for Head Start only) and two/three parent conferences to discuss the child’s individual development and progress, assist the parents in developing observational skills and solicit parent observations., • Eat and assist children in the development of social and self- help skills, and sound nutritional practices., • Meet periodically with directors and family assistants to exchange information pertinent to the identification and services of children with disabilities., • Meet with the mental health consultant as needed to discuss the mental health needs of children., • Work with assistant and aide to use and develop staff’s individual skills and abilities in planning and carrying out classroom activities., • Maintain a safe and healthy classroom environment. Assure that classroom equipment, furniture, materials, and supplies are properly maintained and stored., • Use the park as an extension of the classroom and assure that the park is safe., • Assist in conducting the daily health and environment check list., • Assist in implementing children’s I.E.P. (Individual Education Plan) or I.F.S.P. (Individual Family Service Plan) seeking clarification for any aspects that are not well understood., • Assist in recruiting and orienting volunteers, providing them with guidance as needed., • Complete and submit required forms and records in a timely and accurate fashion, e.g. lesson plans, assessments, attendance, meal counts and progress reports., • Actively participate in the development and implementation of the Teacher Professional Development Plan, • Experience successfully working with a cultural diverse staff and client, • A baccalaureate or advanced degree in any field, at least 18 credit hours in early childhood education, • Two years experience teaching children in the age range for which she/he is applying for- Unlicensed professionals For licensed professionals a minimum of Three years Or be in the process of completing an advanced degree and a NYS teaching Certification” birth to grade 2”., • Have knowledge and experience in the philosophy and practices of Head Start (or comparable child development programs), early childhood education, developmentally appropriate practices., • Proof of a physical examination within the last 6 months, which includes a tuberculosis test, and comply with other background checks as required by the Agency and/or DOHMH licensing, DOE and ACS., • Personal qualifications as required: Licensing Standards for Early Childhood Center based programs, emotional maturity, willingness to cooperate with the aims of the program, respect for children and adults, flexibility, patience, good personal hygiene, and physical and mental health which does not interfere with responsibilities. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the direction of the Education Director, the Head Teacher develops and implements individual educational plans for children, which help them to develop socially, physically, and emotionally in a manner appropriate to their stage of development. The Teacher works collaboratively with the Teacher Assistant and aid/or volunteers. KEY ESSENTIAL FUNCTIONS • Participate in all pre-service trainings and workshops throughout the year., • Implement creative curricula in the classroom., • Perform the functions of this position with a strong understanding of the Head Start Performance Standards and the Core Curriculum and thorough knowledge and application of Developmentally Appropriate Practices., • Plan and implement learning experiences that promote all developmental areas, including improving the readiness of children for school by developing in all domains., • Guide and facilitate activities of the children, including daily activities, choice time, selecting and arranging equipment and materials in the classroom., • Cooperate with other staff and classroom groups to maintain the smooth functioning of the center, which at times may require changes to meet the needs of the children., • Maintain a comprehensive and ongoing portfolio assessment for each child, including weekly observations in each area, examples of the child’s work, and developmental assessment completed as per ACS, and DOE., • Experience with or knowledge of Teaching Strategies Gold for the implementation of #7., • Conduct two home visits (for Head Start only) and two/three parent conferences to discuss the child’s individual development and progress, assist the parents in developing observational skills and solicit parent observations., • Eat and assist children in the development of social and self- help skills, and sound nutritional practices., • Meet periodically with directors and family assistants to exchange information pertinent to the identification and services of children with disabilities., • Meet with the mental health consultant as needed to discuss the mental health needs of children., • Work with assistant and aide to use and develop staff’s individual skills and abilities in planning and carrying out classroom activities., • Maintain a safe and healthy classroom environment. Assure that classroom equipment, furniture, materials, and supplies are properly maintained and stored., • Use the park as an extension of the classroom and assure that the park is safe., • Assist in conducting the daily health and environment check list., • Assist in implementing children’s I.E.P. (Individual Education Plan) or I.F.S.P. (Individual Family Service Plan) seeking clarification for any aspects that are not well understood., • Assist in recruiting and orienting volunteers, providing them with guidance as needed., • Complete and submit required forms and records in a timely and accurate fashion, e.g. lesson plans, assessments, attendance, meal counts and progress reports., • Actively participate in the development and implementation of the Teacher Professional Development Plan, • Experience successfully working with a cultural diverse staff and client, • A baccalaureate or advanced degree in any field, at least 18 credit hours in early childhood education, • Two years experience teaching children in the age range for which she/he is applying for- Unlicensed professionals For licensed professionals a minimum of Three years Or be in the process of completing an advanced degree and a NYS teaching Certification” birth to grade 2”., • Have knowledge and experience in the philosophy and practices of Head Start (or comparable child development programs), early childhood education, developmentally appropriate practices., • Proof of a physical examination within the last 6 months, which includes a tuberculosis test, and comply with other background checks as required by the Agency and/or DOHMH licensing, DOE and ACS., • Personal qualifications as required: Licensing Standards for Early Childhood Center based programs, emotional maturity, willingness to cooperate with the aims of the program, respect for children and adults, flexibility, patience, good personal hygiene, and physical and mental health which does not interfere with responsibilities. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the supervision of the Director of Benefits and Systems Management, the Leave Coordinator is responsible for administering Acacia Network’s Leave of Absence (LOA) program. The Leave Coordinator will ensure compliance and proper documentation of leaves in accordance with the organization policies and federal, state and local laws including the timely distribution of required forms and communications, tracking of all leaves, and administration of the ADA interactive process. The Leave Coordinator serves as the subject matter expert and first point of contact for employees on leaves and is the liaison between the employees, the insurance carriers and management. This position has no supervisory responsibilities. KEY FUNCTIONS • Manage the complete leave process from initial application through approval, rejection, or cancellation, ensuring adherence to all relevant federal, state, and local laws, as well as company policies., • Assess employee leave eligibility and determine the appropriate leave type based on federal, state, and local regulations, as well as company policies, ensuring accurate and consistent application of legal requirements across all leave cases., • Process all leave applications and related forms, establishing claims and collaborating with third-party vendors to ensure claims are completed and processed efficiently, in accordance with organizational and legal guidelines., • Ensure the timely and accurate submission of Workers' Compensation, Disability, and Paid Family Leave forms to the appropriate insurance carriers, proactively managing timelines to meet all deadlines and maintain legal compliance., • Provide guidance and assistance to employees throughout the leave of absence process, thoroughly explaining policies and procedures for various leave types, such as FMLA, ADA, Workers' Compensation, New York Paid Family Leave, Disability Leave, Military Leave, and applicable state and local leave laws., • Follow up with employees utilizing the ADA interactive process, ensuring timely communication regarding their leave status, updates, and return-to-work dates while coordinating any necessary accommodations., • Maintain clear and consistent communication with employees during their leave by providing timely updates on application statuses, notice of rights, designations, medical certifications, claim numbers, and any required forms, ensuring transparency and support throughout the process., • Provide bi-weekly updates to senior leadership regarding status of employee leaves., • Collaborate closely with managers to facilitate employees’ return to work under Modified Duty Programs for employees on Workers' Compensation, ensuring compliance with relevant regulations and supporting employees’ reintegration into the workforce., • Proactively manage and maintain leave-related data in the HRIS system, ensuring accurate and up-to-date records for reporting purposes, while safeguarding data integrity and compliance with leave regulations., • Maintain organized and up-to-date employee leave files, including all applications, forms, medical notes, and other relevant documentation, ensuring that information is readily accessible for review and audit purposes., • 3+ years previous relevant experience in Human Resources required., • Bachelor's Degree in Human Resources Management, Organizational Development, Business Management or an equivalent related field required., • Thorough understanding of company policies to ensure accurate, fair and consistent policy provisions., • Working knowledge of HR functions and focus on benefit administration and compensation., • Knowledge of federal and state labor laws – ADA, Workers Compensation, FMLA, PFLA, • Ability to use business acumen to exercise good judgment and decision-making., • Strict adherence to HIPAA Privacy Rules., • Ability to deal with confidential and sensitive issues with diplomacy and discretion., • Strong PC skills including MS Office, ADP Workforce Now., • Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionMISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under supervision of the Director of Human Resources, the Human Resources Coordinator will support the functional and administrative duties of the Human Resources Department. The Human Resources Coordinator must be able to work effectively in a team environment as well as work independently, establish workload priorities, manage multiple tasks, take initiative and work under pressure to perform and complete a high volume of work with speed and accuracy to meet established deadlines. This position has no managerial or supervisory responsibilities. KEY ESSENTIAL FUNCTIONS: • Assists in the on-boarding process for all new hires., • Enrolls in electronic onboarding system (People Doc) to selected candidates for completion., • Reviews and ensures to completion new hire paperwork (in People Doc) and provide list of required documents to candidates., • Coordinate’s completion of all steps the pre-employment process to include background checks, reference checks, employment verifications and collection of required documents (diplomas, degrees, IDs, certifications, licensures, etc.), • Completes New Hire Checklist in its entirety for all new hires to ensure compliance and legally sound hiring practices., • Ensures new hires receives health insurance packet and enrollment forms., • Prepares final employee file for all new hires ensuring proper filing of all documents and HR forms consistent with departmental standards., • Responsible for effective and efficient management of pre-employment background check processes under OCFS/DOE, • Ensure accurate completion of 6000/A Series Packet, • Ensure A Series/6000 packets are submitted to the Central Clearance Unit (CCU) the day the candidate starts, • Ensure packets and submission confirmation are sent to the program the day the candidate is cleared to start, • Provides Pre-Employment Process Training to all newly hired Human Resources Coordinators., • Serves as Justice Center liaison in Human Resources Generalist absence. Follows all applicable steps in process., • Complete coping, scanning and archiving projects for the HR Department as needed., • Assist in monthly audits as needed., • Maintain licensure and certification renewal database, ensuring timely renewals., • Ensures terminated employee files are removed from active status and filed in terminated area in a timely manner., • Assists with tracking and compliance of various Human Resources deliverables (Annual Mandatory In services, Talent Reviews, Open Enrollment, etc.), • Assists Director of Human Resources in various HR related projects and initiatives as needed, • Assists with various hiring projects, job fairs, filing projects and audits for Acacia Network., • Provides general support to Human Resources department., • Serve as a back for the HR Assistant needed., • 2+ years previous relevant experience in Human Resources Healthcare Industry experience preferred., • High School Diploma required., • Bachelor's Degree in Human Resources Management, Organizational Development, Business Management, or an equivalent related field preferred., • Knowledge of HR functions including recruiting and hiring, benefit administration and compensation preferred., • Experience with medical/dental/life insurance enrollment and administration., • Knowledge of federal and state labor laws., • Ability to use business acumen to exercise good judgment and decision-making., • Ability to deal with sensitive issues with diplomacy and discretion., • Must be able to multitask with strong organizational skills., • Strong PC skills including MS Office, HR Perspective/HRB and EZ Labor preferred., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionMISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW: The Certified Recovery Peer Advocate provides patients advocacy, outreach, education, support services. Skills and competencies required for the position include communication, cultural competence, training professional experiences, and education. The activities are tailored to meet the unique needs of the communities. This position includes no managerial or supervisory responsibilities. KEY ESSENTIAL FUNCTIONS: • Provide support for adults diagnosed with substance use disorders., • Working as a member of multidisciplinary treatment team that practices client centered and holistic care; accompany clients to appointments and complete warm- hand off referrals, including health homes services., • Communicating effectively with clients and collateral contacts and conduct outreach for care coordination., • Provide direct coaching, education, and advocacy in linking, engaging and retaining clients in services identified in the care of plan., • Escort clients to appointments and provide and gather critical information, both in the field and in the office, with the goal of health and wellness promotion and a reduction in preventable negative health or social events., • Participate in staff and organizational meetings as requested for care coordination and development of policies and procedures., • Maintain compliance with all organizational policies and procedures., • Participates in integrated meetings and indicators as per grant requirements, • Conduct outreach and engagement such as interim visits with individuals after a discharge from a hospital, rehab, or inpatient stay to facilitate community tenure and increased readiness while waiting for the first post- discharge visit with a community substance use disorder provider., • Assist in the selection and utilization of self-directed recovery tools such as relapse prevention planning as part of assisting clients with self-help tools., • Connect individuals to self-help groups in the community., • Provide recovery education and counseling to individuals and their family members., • Provide transitional supports- bridging from an institution (jail, hospital, and rehab) to an individual’s home., • Provide pre-crisis and crisis support services., • Participate in staff and organizational meetings as requested for care coordination., • Maintain compliance with all organizational policies and procedures., • Participate as member of the EBPs groups’ curriculum development process., • Complete wellness, health promotions activities, • Follow-up with the individual and the individual’s family/support network to confirm linkage to Care Coordination, outpatient treatment or other community services., • Perform additional relevant duties as requested by supervisor/management., • Hold a high school diploma or high school equivalency., • Bi-lingual (Spanish/English); strongly preferred., • NYS OASAS Certified Recovery Peer Advocate certification is required. Provisional certification will be accepted within 12 months to obtain full certification., • Obtain within thirty days of hire, • Screening, Brief Intervention and Referral to Treatment, • Code of Ethical Conduct (6 hours), • Confidentiality related to 42CFR (3 hours), • Medication Supported Recovery (3 hours), • Experience or desire to work with people who have a substance use disorder and mental illness., • Positive attitude and professional demeanor., • Ability to complete work independently as well as in collaboration with team members., • Must be team oriented with a willingness to be flexible and helpful., • Excellent computer skills including Microsoft Windows, Excel, PowerPoint, and electronic communications tools: internet and email., • Ability to communicate effectively orally and in writing., • Highly organized, motivated self-starter. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The OCS IS117 Case Manager, in concert with the Community School Director and School Leadership Ensures that Mental Health services are provided to the Community. In Supervision with MH supervisors Responsible for timely and appropriate clinical support resources and referrals. Provide guidance, for assigned students and families to support their success in providing client care services. KEY ESSENTIAL FUNCTIONS • Promotes highly integrated and effective care, a one-CII culture, and adherence to agency values., • Maintains working relationships in the community to bring awareness and education to promote the agency’s services and provides consultation to representatives of other agencies by providing regular reports as needed., • Ensures confidentiality and maintenance of client records in compliance with HIPAA, Policies and Procedures and licensure regulations., • Maintains knowledge of program standards and policies as developed by the agency, licensing and other governing bodies; develops personal and professional knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the art practices; participating in in-service programs., • Provides direct services as Case management supports attendance outreach, parent and student resources as well as build school community, • Create, maintain as well as integrate external partnerships into the school community, • Mental Health Supervisor and CSD Program Director, • Follow-up with students and with referral organizations regarding student contact and progress with referral organization, • Develop attendance improvement strategies in consultation with school personnel to assure that attendance services are in line with those projected in the school, • Obtain student attendance information for each student daily in order to initiate the tracking and documentation of each student in cohort, • Inform CSD (Director) DOE Counselor of students in need of referral services, • Provide all required information for daily/weekly/monthly/quarterly/semester/annual/academic year reports, • Support the Parent Coordinator, CSD and leadership in marketing materials for the program, • Reach out and market the program to the families/community in order to recruit students, • Support the Program Planning of School events (i.e family events, leadership activities), • Participate in meetings/conferences with parents, School Liaison, School-based Teams/personnel and teachers for continuous dialogue communication about student’s attendance, • Input student attendance data into automated database, • Through Partnership and Networking, Outreach to outside organizations regarding such matters as education, healthcare, housing, legal issues, etc. as resources for students, • Conduct home visits, • High School Diploma or GED required., • Associate Degree and Bachelor’s degree preferred., • Minimum of six (6) years of experience in case management., • Must obtain Mandated reporter (2 hours) training/certificate required., • Must complete Integrated Mental Health/Addictions Treatment Training (IMHATT) Certificate within three (3) months of hire date., • Must be team oriented and possess a positive attitude with a willingness to be flexible and helpful., • Must be able to multi-task with strong organizational skills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The case manager will provide case management services to help connect and refer clients to necessary services in the community. This includes working collaboratively with on-site and offsite providers to assess the needs of the client and the client's family, when appropriate, and arranges, coordinates, monitors, evaluates, and advocates for services to meet the specific client's complex needs. KEY ESSENTIALS • Accept referrals from intake staff members for clients in the Reintegration phase of treatment., • Connect and/or refer clients to necessary services (i.e., financial benefits, health insurance, housing, mental health services, vocational activities, etc.) within the community and onsite., • Work with other clinical team members to implement service plans to help clients maintain sobriety and other goals., • Provide daily living skills and other groups to clients. Develops and conducts group, individual and family counseling on a scheduled basis to caseload clients., • Orients clients about program goals, objectives, rules and regulations, client's obligations, client's rights, and program operation, • Demonstrates knowledge of group work management techniques and uses those techniques appropriately., • Assist with housing transition when appropriate. Complete assigned reports on time on EHR, STARS, etc., • Demonstrates knowledge of appropriate documentation Provides education and information to the client about alcohol and drug abuse., • Maintains and updates referral services and resources that may be useful to our client/resident population; makes referral when necessary and appropriate., • Participate in multidisciplinary and other team meetings., • Prepare monthly reports monthly or as needed., • HS. Diploma or equivalent required, • Bachelor's degree in social work, Counseling, or any other social service-related field, preferred. 2+ years' experience working with individuals with co-occurring disorders, chemical dependency treatment services, and the criminal justice system., • Evening and weekend work activities will be required., • Must obtain Mandated reporter (2 hours) training/certificate., • Ability to work on a strong team of professionals in a culturally diverse environment. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. CASE MANAGER SUPERVISOR POSITION OVERVIEW: The Case Manager Supervisor will assist with the oversight and implementation of Social Services functions of the shelter according to DHS regulatory and accreditation requirements care and resources for the purpose of meeting the physical, emotional, and social needs of clients. The Case Manager Supervisor provides supervision to the Intake Services and Case Management Team and works with the Program Director/Director of Social Service to develop, implement, track, report, and evaluate measurable outcomes. The salary for the Case Manager Supervisor is $50,000 annually based on relevant experience. KEY ESSENTIAL FUNCTIONS: • Serve as mentor to Case Managers; promote their professional development., • Ensure Case managers maintain updated case files with necessary documentation., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve., • Ensure clients have appropriate medical insurance and are referred to medical provider., • Work with team to ensure building standards are met and conduct unit inspections and follow-up., • Collect, review, sign and submit timesheets for all direct reports for PD/DSS approval., • Assist in organizing onsite and offsite training opportunities for professional development of staff., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Delegate and monitor client-related operational responsibilities, as appropriate, to Intake and Case Management team members., • Oversee the timely assessment of clients upon admission, change of condition and review and update care plans., • Assist in developing program content to address client needs related to housing, substance abuse treatment, mental health, and employment., • Set realistic weekly and monthly performance goals in accordance with contract requirements with reporting staff., • Assist with monitoring and tracking clients housing placements, medical compliance, and Individual Service Plans., • Conduct case conferences with difficult to engage clients and relevant Case Manager., • Provide supportive counseling and advocacy for clients., • Liaison with medical staff and psychiatric providers (both internal and external) to ensure appropriate service delivery for clients., • work performance (i.e. identify training needs, professional development, etc.), • Assist PD/DSS with ensuring housing and performance outcomes are met on a monthly/ quarterly/ annual basis., • Develop and implement crisis prevention/or intervention strategies to ensure a safe and secure environment., • Assist with attending meetings with funders or outside agencies., • Assist PD/DSS with implementing a system to ensure that clients maintain their medication compliance on a weekly basis., • Assist with maintaining compliance with all organizational policies and legal regulations, by ensuring meticulous documentation of all activities in the department., • Assist in the review analysis of program and demographic client data to make program improvements., • Report all significant (i.e. Funder) events, and monitoring events to the Program Director/Director of Social Service., • Assist with planning and organizing program activities to maximize program contract and performance goals as outlined in DHS Performance Incentive Plans., • Communicate with other Case Manager Supervisors at other Acacia Network Shelters on issues related to client progress and best practices., • Assist PD/DSS with conducting periodic internal file reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e. address and investigate client complaints), • Submit accurate DHS and ACACIA’s monthly reports to PD for review in a timely manner., • Assist with troubleshooting client and direct reporting staff program problems, and make decisions in accordance with program policies, procedures, and protocols., • Assist with completing incident reports to relevant parties to properly and timely record any incident., • Performs other duties assigned by the Program Director. REQUIREMENTS: • Associate degree but bachelor’s degree, preferred., • Minimum of five (5) years’ experience working with homeless and/or and mixed income population., • Specialty in substance abuse and mental health issues, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to circumstance and individuals.

Job Description MISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW: Under the supervision of the Program Director, the office aide is the front-line representative of the organization. He/she is responsible for making sure the clients, visitors and staff feel welcome at the Institute while ensuring the operations flow smoothly. KEY ESSENTIAL FUNCTIONS: • Operates the telephone switchboard and directs calls to the appropriate staff or program., • Listens effectively and extracts pertinent information. Takes and send through thorough and clear messages., • Answers, screens and refers telephone calls, greets visitors and refers to appropriate source., • Takes messages from voicemail system and relays all messages in a timely way to appropriate staff., • Opens postal mail and electronic mail. Records incoming correspondence, decides routine action to be taken and forwards information for distribution. Reads and sorts electronic mail for the Executive Secretary., • Phones staff member as soon as a fax arrives for them. Places fax in their box or on their chair., • Maintains office phone directory., • Types and formats basic documents. Assists in the distribution of information., • Uses standard software and send out standard letters as assigned., • Applies basic knowledge of information required for Institute forms., • Makes simple travel arrangements, schedules and routine appointments., • Maintains inventory and orders office supplies., • Contacts appropriate people to handle basic maintenance issues., • Handles basic maintenance of standard office equipment., • Collects data and/or documents and inputs into established paper or electronic system., • Proofreads documents for basic spelling and grammar., • Obtains necessary information from appropriate source(s) to complete assigned tasks and shares information with others as needed., • Ensures reception area is tidy at all times., • Assists with special events and fundraisers., • Provides a variety of supportive services as directed by the supervisor., • GED/HS diploma required., • Two years of clerical experience., • Training in business, office machines, secretarial science, or closely related curriculum in a business school or technical institute. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. Client Care Coordinator (LMSW or LMHC) New York, NY Job Description Details: Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we’ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico. We are seeking Client Care Coordinators/Social Workers in NYC, who will be responsible for coordinating all services related to the mental health issues of clients, including diagnoses, assessment of need and referral as warranted. He/She will provide therapy for clients with special needs and conduct special focus groups for clients (e.g., post-traumatic stress, sexual or other abuse, etc.) The Social Worker will conduct the initial psychosocial history and mental health care upon completion of inpatient program. The salary range is $54-57K Responsibilities consist of but not limited to: • Conduct initial psychosocial history interviews on al clients during the Admission/Orientation phase, • Conduct mental health status determination during Admission/Orientation Phase and at other appropriate times during the Treatment Phases, • Coordinate all mental health treatment and referrals for clients in all phases, • Consult with primary counselors on clients with special needs, • Provide supervision or treatment of all cases requiring social worker level involvement by managed care or other referrals agencies, • Attends seminars and training on pertinent issues, • Develop and maintain referral linkages with outside agencies and organizations to meet the needs of program clients, • Participate on interdisciplinary treatment teams and in case conferences, • Maintain up to date case notes for clients on caseload, • Masters of Social Work from an accredited institution required, • 2 years post graduate experience providing social work services, preferable serving chemically dependent and/or mentally ill individuals, • Previous relevant experience in delivering social services in a DHS regulations shelter environment, • Knowledge of DHS policies, procedures, and protocols, • Ability to deal with sensitive issues with diplomacy and discretion, • Ability to use business acumen to exercise good judgment and decision-making, • Experience working with Microsoft Office, • Bilingual is a plus

Job Description Mission Statement Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. Position Overview The Certified Recovery Peer Advocate requires someone who is culturally aware and sensitive to the needs of the targeted population, possess excellent computer skills, be able to function as a part of an inter-disciplinary team and have understanding of therapy and group work rooted in evidenced based approaches for intervention and management strategies. Certified Recovery Peer Advocate services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles (e.g. hope and self-efficacy, and community living skills). The Certified Recovery Peer Advocate uses trauma-informed, non-clinical assistance to achieve long-term recovery from a behavioral health disorder. Under supervision of the Program Director, the requirements listed below represent the knowledge, skill, and/or ability required. The provider ensures strengths based, person centered quality of care provided in a culturally and linguistically meaningful therapeutic environment. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. The functions below outline the general responsibilities associated with this position. Each of these functions is considered critical to effective department operations and our Mission. It is expected that all staff in this position will have satisfactory attendance and will perform these functions as assigned in a competent, cooperative, and timely manner. The Job Description will be reviewed periodically for accuracy and/or adjusted according to business necessity. Key Essential Functions • Provide rehabilitative and recovery-oriented interventions for clients diagnosed with substance disorders., • Help promote skills for coping and managing behavioral health symptoms., • Provide relapse prevention planning., • Conduct assessment and groups specific to substance abuse and dependency., • Utilize motivational interviewing and other evidence-based practices (EBP) while working with individuals at different stages of change to help individuals reduce use/abstain from substance use., • Work as a member of multidisciplinary treatment team that practices client centered and holistic care; accompany clients to appointments and complete warm handoff referrals, including health homes services., • Communicate effectively with clients and collateral contacts and conduct outreach for care coordination., • Provide advocacy services for clients, including assisting individuals obtain benefits and entitlements, food, housing, and access appropriate care in the community., • Conduct interim visits with individuals after a discharge from a hospital, rehab, or inpatient stay to facilitate community tenure and increased readiness while waiting for the first post-discharge visit with a community-based mental health provider., • Assist in the selection and utilization of self-directed recovery tools such as relapse prevention planning., • Connect individuals to self-help groups in the community., • Provide recovery education and counseling to individuals and their family members., • Provide transitional support bridging from an institution (jail, hospital, rehab) to an individual’s home., • Provide preventative and crisis support services., • Provide parent skills development and training., • Conduct groups with families to strengthen social skills, decrease isolation, provide emotional support and create opportunities for ongoing natural support., • Participate in staff and organizational meetings as requested for care coordination and development of policies and procedures., • Maintain compliance with all organizational policies and procedures., • Facilitate and co-facilitate EBP groups., • Participate as member of the EBP groups’ curriculum development process., • Complete office duties as needed/required., • Complete wellness, health promotions activities., • Follow-up with the individual and the individual’s family/support network to confirm linkage to Care Coordination, outpatient treatment or other community services., • Perform additional relevant duties as requested by supervisor/management., • High school diploma or GED, • Must possess current Certified Recovery Peer Advocate certification., • Provisional certification will be accepted and must obtain full certification within six (6) months from the date of hire., • Must obtain Mandated reporter (2 hours) training/certificate within thirty (30) days., • Must obtain training/certification within thirty (30) days of hire., • Domestic Violence, • Infection Control BASIC (non-medical/nursing staff), • HIV, • Child Abuse, • Tobacco Cessation, • Impaired Driver Screening and Assessment, • Must obtain training/certification during in-house orientation., • Supporting Recovery with Medications Addictions Treatment (MAT), • Must obtain SUD training/certificate within thirty (30) days of hire (if applicable), • Screening, Brief Intervention and Referral to Treatment, • CASAC Canon of Ethics (6 hours), • Confidentiality related to 42CFR (3 Hours), • Must be trained in Trauma Informed Care and in Military and Veteran’s culture, or complete training within 1 month of employment., • Experience or desire to work with people who have a mental illness or substance use disorder., • Positive attitude and professional demeanor., • Ability to complete work independently as well as in collaboration with team members., • Must be team oriented with a willingness to be flexible and helpful., • Excellent computer skills including Microsoft, Excel, Word, PowerPoint, and electronic communications tools: internet and email., • Ability to communicate effectively orally and in writing., • Highly organized, motivated self-starter., • Excellent time management skills. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Mission Statement Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. Position Overview The Certified Recovery Peer Advocate requires someone who is culturally aware and sensitive to the needs of the targeted population, possess excellent computer skills, be able to function as a part of an inter-disciplinary team and have understanding of therapy and group work rooted in evidenced based approaches for intervention and management strategies. Certified Recovery Peer Advocate services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles (e.g. hope and self-efficacy, and community living skills). The Certified Recovery Peer Advocate uses trauma-informed, non-clinical assistance to achieve long-term recovery from a behavioral health disorder. Under supervision of the Program Director, the requirements listed below represent the knowledge, skill, and/or ability required. The provider ensures strengths based, person centered quality of care provided in a culturally and linguistically meaningful therapeutic environment. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. The functions below outline the general responsibilities associated with this position. Each of these functions is considered critical to effective department operations and our Mission. It is expected that all staff in this position will have satisfactory attendance and will perform these functions as assigned in a competent, cooperative, and timely manner. The Job Description will be reviewed periodically for accuracy and/or adjusted according to business necessity. Key Essential Functions • Provide rehabilitative and recovery-oriented interventions for clients diagnosed with substance disorders., • Help promote skills for coping and managing behavioral health symptoms., • Provide relapse prevention planning., • Conduct assessment and groups specific to substance abuse and dependency., • Utilize motivational interviewing and other evidence-based practices (EBP) while working with individuals at different stages of change to help individuals reduce use/abstain from substance use., • Work as a member of multidisciplinary treatment team that practices client centered and holistic care; accompany clients to appointments and complete warm handoff referrals, including health homes services., • Communicate effectively with clients and collateral contacts and conduct outreach for care coordination., • Provide advocacy services for clients, including assisting individuals obtain benefits and entitlements, food, housing, and access appropriate care in the community., • Conduct interim visits with individuals after a discharge from a hospital, rehab, or inpatient stay to facilitate community tenure and increased readiness while waiting for the first post-discharge visit with a community-based mental health provider., • Assist in the selection and utilization of self-directed recovery tools such as relapse prevention planning., • Connect individuals to self-help groups in the community., • Provide recovery education and counseling to individuals and their family members., • Provide transitional support bridging from an institution (jail, hospital, rehab) to an individual’s home., • Provide preventative and crisis support services., • Provide parent skills development and training., • Conduct groups with families to strengthen social skills, decrease isolation, provide emotional support and create opportunities for ongoing natural support., • Participate in staff and organizational meetings as requested for care coordination and development of policies and procedures., • Maintain compliance with all organizational policies and procedures., • Facilitate and co-facilitate EBP groups., • Participate as member of the EBP groups’ curriculum development process., • Complete office duties as needed/required., • Complete wellness, health promotions activities., • Follow-up with the individual and the individual’s family/support network to confirm linkage to Care Coordination, outpatient treatment or other community services., • Perform additional relevant duties as requested by supervisor/management., • High school diploma or GED, • Must possess current Certified Recovery Peer Advocate certification., • Provisional certification will be accepted and must obtain full certification within six (6) months from the date of hire., • Must obtain Mandated reporter (2 hours) training/certificate within thirty (30) days., • Must obtain training/certification within thirty (30) days of hire., • Domestic Violence, • Infection Control BASIC (non-medical/nursing staff), • HIV, • Child Abuse, • Tobacco Cessation, • Impaired Driver Screening and Assessment, • Must obtain training/certification during in-house orientation., • Supporting Recovery with Medications Addictions Treatment (MAT), • Must obtain SUD training/certificate within thirty (30) days of hire (if applicable), • Screening, Brief Intervention and Referral to Treatment, • CASAC Canon of Ethics (6 hours), • Confidentiality related to 42CFR (3 Hours), • Must be trained in Trauma Informed Care and in Military and Veteran’s culture, or complete training within 1 month of employment., • Experience or desire to work with people who have a mental illness or substance use disorder., • Positive attitude and professional demeanor., • Ability to complete work independently as well as in collaboration with team members., • Must be team oriented with a willingness to be flexible and helpful., • Excellent computer skills including Microsoft, Excel, Word, PowerPoint, and electronic communications tools: internet and email., • Ability to communicate effectively orally and in writing., • Highly organized, motivated self-starter., • Excellent time management skills. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Utilization Manager is responsible for the day-to-day functions of collaborative communication with external case managers at referring provider facilities and/or managed care organizations (MCO) for data collection, interpretation, and certification/recertification from third party payers at pre-admission through discharge, ongoing medical necessity reviews and interdisciplinary team support with respect to MCO requisites. In addition, this position is responsible for having a thorough understanding of patient treatment plans through participative discussions with the care plan (interdisciplinary) team, identifying and referring requests for services to the Medical Director when guidelines are not met and reviewing residential services requiring MCO approval. KEY ESSENTIAL FUNCTIONS • Obtaining the required pre-authorization/certification of specified services from the MCO and communicating end of benefit status and/or reimbursement changes to Finance and others as deemed necessary., • Conducting ongoing medical necessity reviews, which may be pre-service, concurrent and/or retrospective in nature, by evaluating clinical data and submitting appropriate documentation to update the patient/resident’s status to the MCO as scheduled., • Acting as a liaison between the residential program and the MCO to better facilitate the reimbursement process., • Referring MCO denials and non-covered medical services to the directors for appeal determination and next steps, • Conduct medical record reviews of all managed care patients within the first 24 to 72 hours (if admitted on a Friday after 5:00pm) then weekly as required to promote desired clinical and financial outcomes by, but not limited to:, • Meeting with all managed care residents/patients to better assist in the selection of appropriate provider resources and identification of quality and cost-effective services throughout the continuum of care., • Acting as a resource to the interdisciplinary team regarding MCO requirements for admission, continued stay and discharge planning., • Providing early identification of covered care and ensuring that claims are approved when the requirements are met., • Collaborate with clinicians to identify discharge needs and coordinates with Social Services in the creation and implementation of a discharge/transfer plan., • Coordinates post-discharge follow-up care with selected patients and community providers., • Maintains strong leadership skills to perform the multiple functions and a wide variety of tasks requiring independent judgment, ingenuity, and initiative., • Interacts with executives, directors, key members of the residential team, physicians, and their staff, third party payers, state and federal agencies, auditors, and vendors., • Maintains a high degree of computer proficiency with MS Word and MS Excel which is critical for the analysis conducted using this technology., • Maintains all information in a manner such as to assure strict confidentiality and compliance with HIPPAA., • Maintains full knowledge and understanding of state and federal regulations as they pertain to resident assessment requirements., • Minimum of 2 years of case management and/or utilization review experience, • Associate degree required; bachelor's Degree preferred., • Strong problem-solving and advanced analytical skills necessary to read, understand, interpret, and analyze statistical data., • Excellent oral, written, organizational and interpersonal communication skills., • Ability to communicate effectively with senior leadership as well as other clinical/nonclinical directors, managers, staff, consultants and MCOs. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionMISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW: The Certified Recovery Peer Advocate provides patients advocacy, outreach, education, support services. Skills and competencies required for the position include communication, cultural competence, training professional experiences, and education. The activities are tailored to meet the unique needs of the communities. This position includes no managerial or supervisory responsibilities. KEY ESSENTIAL FUNCTIONS: • Provide support for adults diagnosed with substance use disorders., • Working as a member of multidisciplinary treatment team that practices client centered and holistic care; accompany clients to appointments and complete warm- hand off referrals, including health homes services., • Communicating effectively with clients and collateral contacts and conduct outreach for care coordination., • Provide direct coaching, education, and advocacy in linking, engaging and retaining clients in services identified in the care of plan., • Escort clients to appointments and provide and gather critical information, both in the field and in the office, with the goal of health and wellness promotion and a reduction in preventable negative health or social events., • Participate in staff and organizational meetings as requested for care coordination and development of policies and procedures., • Maintain compliance with all organizational policies and procedures., • Participates in integrated meetings and indicators as per grant requirements, • Conduct outreach and engagement such as interim visits with individuals after a discharge from a hospital, rehab, or inpatient stay to facilitate community tenure and increased readiness while waiting for the first post- discharge visit with a community substance use disorder provider., • Assist in the selection and utilization of self-directed recovery tools such as relapse prevention planning as part of assisting clients with self-help tools., • Connect individuals to self-help groups in the community., • Provide recovery education and counseling to individuals and their family members., • Provide transitional supports- bridging from an institution (jail, hospital, and rehab) to an individual’s home., • Provide pre-crisis and crisis support services., • Participate in staff and organizational meetings as requested for care coordination., • Maintain compliance with all organizational policies and procedures., • Participate as member of the EBPs groups’ curriculum development process., • Complete wellness, health promotions activities, • Follow-up with the individual and the individual’s family/support network to confirm linkage to Care Coordination, outpatient treatment or other community services., • Perform additional relevant duties as requested by supervisor/management., • Hold a high school diploma or high school equivalency., • Bi-lingual (Spanish/English); strongly preferred., • NYS OASAS Certified Recovery Peer Advocate certification is required. Provisional certification will be accepted within 12 months to obtain full certification., • Obtain within thirty days of hire, • Screening, Brief Intervention and Referral to Treatment, • Code of Ethical Conduct (6 hours), • Confidentiality related to 42CFR (3 hours), • Medication Supported Recovery (3 hours), • Experience or desire to work with people who have a substance use disorder and mental illness., • Positive attitude and professional demeanor., • Ability to complete work independently as well as in collaboration with team members., • Must be team oriented with a willingness to be flexible and helpful., • Excellent computer skills including Microsoft Windows, Excel, PowerPoint, and electronic communications tools: internet and email., • Ability to communicate effectively orally and in writing., • Highly organized, motivated self-starter. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionAcacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we’ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico. Seedco is a national nonprofit organization that advances economic opportunity for people, businesses and communities in need. Strong Fathers, Stronger Families(SFSF-Midsouth) is a program funded through the Department of Health and Human Services, ACF. The program is designed to provide a broad array of services to promote or sustain healthy marriage and relationships (including couple and co-parenting), strengthen positive father-child engagement, and improve employment and economic stability opportunities for adult fathers (ages 18 and older). Economic stability activities include occupational skills training, career path development, employment and employment mentoring. Seedco is an affiliate of The Acacia Network, the leading Latino integrated care nonprofit in the nation, offering the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. This position pays $22.47 per hour. KEY ESSENTIAL FUNCTIONS: • Ensures connectivity and seamless transition of enrolled participants into SFSF workshops., • Will work closely with the Data Manager and Intake Coordinator to ensure effective and seamless transition for dads served from enrollee to active participant., • Will work closely with the Recruitment and Retention Coordinator to ensure program participation and retention., • Will work with the Lead Case Manager to monitor case notes and all appropriate entries into Salesforce and nForm., • Works closely with the Education Coordinator to ensure workshop schedules are adhered to and properly facilitated., • Assist in conducting enrollment including a comprehensive assessment of needs. Provide individualized case management and collaborate with job developers to address participant barriers and needs., • Enter and update participant information (services provided, incentives distributed, participant. progress) regularly through case management database., • Increase and maintain effective collaborative relationships with other community-based agencies., • Ensure the overall project goals, including number served, is met or exceeded. Bachelor’s degree; master’s preferred. • At least 5 years of relevant experience in nonprofit management, nonprofit setting, workforce development, financial empowerment., • Strong writing, analytical, interpersonal and communications skills required., • Must be organized, detail oriented and have the ability to work effectively under pressure in both a team setting and individually., • Experience working with nonprofit organizations, community groups and/or with government contracts strongly preferred. We offer a supportive work environment with opportunities for professional growth and development. Our benefits package includes competitive pay, paid time off, medical, dental, and vision coverage, and more. As an Equal Opportunity Employer, we encourage candidates from diverse backgrounds to apply.

Job DescriptionMISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Certified Recovery Peer Advocate provides patients advocacy, outreach, education, support services. Skills and competencies required for the position include communication, cultural competence, training professional experiences, and education. The activities are tailored to meet the unique needs of the communities. This position includes no managerial or supervisory responsibilities. KEY ESSENTIAL FUNCTIONS • Provide support for adults diagnosed with substance use disorders., • Working as a member of multidisciplinary treatment team that practices client centered and holistic care; accompany clients to appointments and complete warm- hand off referrals, including health homes services., • Communicating effectively with clients and collateral contacts and conduct outreach for care coordination., • Provide direct coaching, education, and advocacy in linking, engaging and retaining clients in services identified in the care of plan., • Escort clients to appointments and provide and gather critical information, both in the field and in the office, with the goal of health and wellness promotion and a reduction in preventable negative health or social events., • Participate in staff and organizational meetings as requested for care coordination and development of policies and procedures., • Maintain compliance with all organizational policies and procedures., • Participates in integrated meetings and indicators as per grant requirements, • Conduct outreach and engagement such as interim visits with individuals after a discharge from a hospital, rehab, or inpatient stay to facilitate community tenure and increased readiness while waiting for the first post- discharge visit with a community substance use disorder provider., • Assist in the selection and utilization of self-directed recovery tools such as relapse prevention planning as part of assisting clients with self-help tools., • Connect individuals to self-help groups in the community., • Provide recovery education and counseling to individuals and their family members., • Provide transitional supports- bridging from an institution (jail, hospital, and rehab) to an individual’s home., • Provide pre-crisis and crisis support services., • Participate in staff and organizational meetings as requested for care coordination., • Maintain compliance with all organizational policies and procedures., • Participate as member of the EBPs groups’ curriculum development process., • Complete wellness, health promotions activities, • Follow-up with the individual and the individual’s family/support network to confirm linkage to Care Coordination, outpatient treatment or other community services., • Perform additional relevant duties as requested by supervisor/management., • Hold a high school diploma or high school equivalency., • Bi-lingual (Spanish/English); strongly preferred., • NYS OASAS Certified Recovery Peer Advocate certification is required. Provisional certification will be accepted within 12 months to obtain full certification., • Obtain within thirty days of hire, • Screening, Brief Intervention and Referral to Treatment, • Code of Ethical Conduct (6 hours), • Confidentiality related to 42CFR (3 hours), • Medication Supported Recovery (3 hours), • Experience or desire to work with people who have a substance use disorder and mental illness., • Positive attitude and professional demeanor., • Ability to complete work independently as well as in collaboration with team members., • Must be team oriented with a willingness to be flexible and helpful., • Excellent computer skills including Microsoft Windows, Excel, PowerPoint, and electronic communications tools: internet and email., • Ability to communicate effectively orally and in writing., • Highly organized, motivated self-starter. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. Job description POSITION OVERVIEW: The Senior Case Manager will lead and support shelter case management services that maximize safety and connect residents to needed services and support. The Senior Case Manager supervises Case Managers to ensure standards are met and discusses solutions to resident barriers. The salary is $50,000/Annually based on relevant experience. RESPONSIBILITIES: • Supervise and serve as a mentor to Case Managers; promote their professional development., • Work with team to ensure building standards are met and participate in wellness checks and unit inspection follow-up., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Conduct comprehensive client assessments to collect functional, environmental, psycho-social, educational, and health information as appropriate to develop and create a cost-effective care plan., • Develop support systems to meet client needs by identifying and coordinating a variety of available services., • Evaluate client risk and assess the need for immediate intervention., • Develop, prepare and present training and educational programs/workshops., • Responsible for monthly file audits to ensure compliance and the creation of corrective action plans to produce desired outcomes., • Interpret and explain DHS regulations and service programs to clients., • Provide supportive counseling and advocacy for clients., • Determine quality and effectiveness of services provided and if necessary, develop and implement new processes and procedures., • Build and maintain positive working relationships with staff and clients., • Plan, develop, and implement case treatment plans, • Engage clients in the problem-solving process., • Analyze situations and determine the proper course of action by making decisions and utilizing independent judgment., • Maintain records and prepare clear, concise, and complete reports., • Continuously know the signs and symptoms of mental illness; understand cultural influences on behavior; identify the need for services; problem solves to assess the needs of clients; observe family interactions for assessment purposes and explain regulations and findings to clients and families., • Work with various cultural and ethnic groups tactfully and effectively., • Perform other duties and tasks as assigned and attend meetings, training, and workshops as required., • Interview, hire, supervise, and set up training for program personnel to reach program goals., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve work performance (i.e. identify training needs, professional development, disciplinary actions, terminations, etc.)., • Bachelor's Degree in Human/Social Services, Psychology, or related field required (Master's Degree in Social Worker preferred), • Minimum of 5 years experience working with homeless and/or low and mixed-income populations required, • Specialty in substance abuse and mental health issues

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. Job description Under supervision of the Director of Social Service, the Case Manager is responsible for providing case management, housing support to clients and monthly reporting requirements that will ensure compliance with the parameters of the program. The requirements listed below represent the knowledge, skills, and/or ability required. The salary for the Case Manager is $40,000 - $45,000/annually based on relevant experience. KEY ESSENTIAL FUNCTIONS: Client Advocacy: • Conducts needs assessment and case management for assigned families, • Conducts intakes, home visits and apartment inspections., • Holds bi-weekly interviews with clients., • Maintains up to date files including client history and profile., • Provides information and referrals, arranges for provision of services, advocates and intervenes with government agencies, short-term counseling and assists in developing service plan with goal of restoring family independence., • Coordinates workshops, seminars and other activities for general client population., • Performs other related duties as assigned., • Meet with Head of Household and begin filling out Section 8, NYCHA and/or Homeless Housing Application. Complete documentation in a timely manner., • Meet with Head of Household every two weeks to determine housing status and immediate needs., • Contact landlord/broker to schedule appointment to see apartment., • Follow up with landlord/broker to assure that Section 8 package or other related documents was submitted., • Schedule Head of Household for Apartment Inspection with housing site., • Follow-up meeting with resident for Lease signing., • Follow-up meeting, after lease has been signed, then schedule resident for move out., • Contact Public Assistance agency to request rent checks. Case Management and Record Keeping: • Provides case management and on site crisis intervention., • Completes required service plans., • Educates participants with respect to good housekeeping and home-safety practices, budgeting and landlord/tenant relations, as necessary., • Maintains appropriate documentation of all tenant contacts., • Documents monthly progress notes in the participants’ chart., • Conducts home visits to help evaluate participants’ compliance with the rules and regulations of the program and to assess the need for referral to supportive services., • BA degree in relevant field (Masters degree preferred), • Minimum of 2 years of Case Management Experience, • Experience working with homeless population(s), • Housing Knowledge, • Familiarity with community Resources

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. Administrative Assistant Job description Under supervision of the Program Director, the Administrative Assistant is responsible for the organization and coordinating of the office operations and procedures in order to ensure organization effectiveness and efficiency. The Administrative Assistant reports to the Program Director of the program ensuring the efficiency of all office and staff services are delivered to the expectation of the Acacia Network mission and values set forth by the organization. The salary range is $36k-$40k a year. RESPONSIBILITIES: • Ensures the office runs smoothly, working collaboratively and maintaining a positive environment. Providing a wide range of administrative duties to the Director., • Ensure all check requests, petty cash and billing is completed accurately, tracked and submitted., • Maintain notes and minutes on all departmental meetings and needs., • Ensure inventory and supply orders are submitted as per policy, approved, and tracked., • Maintains all charts, files and administrative records., • Ensure departmental payroll is accurate and complete, coordinate discrepancies with payroll and support Administrators., • Provides necessary reports, records, and statistics as by the program., • Orders and maintains all office supplies, forms and equipment., • Maintains the mail delivery system., • High School Diploma or GED required (Associates or Bachelor's Degree preferred), • 1 - 2 years of experience working with individuals with a substance use disorder and/or mental health issues required, • Excellent interpersonal skills; computer proficiency; excellent writing and verbal skills, • Demonstrated ability to interact with client/tenants of different races, ethnicities, ages, and sexual orientations in a multicultural environment, as well as ability to multi-task and work under pressure

Job Description MISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW: Under the direction of the Senior Center Director and in accordance with programs and policies provided by the City of New York, the Senior Center Associate Director assists in planning and managing the day-to-day operation of the senior center. Work is evaluated for policy compliance and program accomplishment and effectiveness in line with the Institute’s mission. As the second in command, the Senior Center Assistant Director will be capable of filling in for the Director on occasion. KEY ESSENTIAL FUNCTIONS: • Assists in planning, directing and organizing multilingual/multicultural activities, programs and services which include nutritional services, educational programs, transportation and escort services, information and referral services, outreach program, community help services, recreational and social activities. Develops work plans and annual goals., • Assists in ensuring that monies are spend in accordance with approved budgets. Identifies special needs, inadequate funding or items not addressed by the budget. Assists in fundraising activities to help meet programmatic needs., • Assists in recruitment, training and supervision of senior center staff and volunteers. Plans and assigns work to staff, sets priorities, and prepares work schedules., • Develops work plans and assists with budgets and annual goals. Ensures that service records are accurately maintained. Implements procedures for case findings, case assessment, and case management., • Works with the Senior Center Director in maintaining safety and sanitary procedures. Ensures compliance with Building, Fire, and Health Department codes., • Ensures the facility, equipment, and vehicles are properly cleaned and maintained. Maintains inventory of equipment and supplies., • Enrolls seniors in the center and provides orientation/information regarding services and programs offered. Encourages active participation. Provides direct services to senior participants including crisis intervention., • Helps supervise the preparation and distribution of breakfast and lunch which is a program that meets the nutritional, emotional, physical, intellectual, cultural, and social needs of the elderly., • Consults with the Senior Center Director in reviewing and evaluating the delivery of services. Prepares and submits periodic reports to the Center Director documenting all nutrition, education and social services provided, center participation in programs/activities and other reports as required on a timely basis., • Assists the Center Director in establishing and maintaining relationships with other community organizations. May sit in on community meetings and conveys to Center Director reports, decisions, and results of meetings or events in relation to Institute goals., • May represent the Institute in serving as an advocate for seniors and in promoting good public relations with local news media, government and private funding sources, and other local groups and organizations., • Will serve as interim Senior Center Director in his/her absence., • Will be asked to provide peer training and peer audits on occasion., • High school diploma or G.E.D. equivalent. College credits or degree preferred., • At least one year of management and supervisory experience. Direct experience with senior center management preferred., • Bi-lingual (Spanish) preferred., • Must obtain NYC F-07 and NYC S-95 within 60 days of employment., • Must be CPR certified within 60 days of employment., • Must obtain the Food Protection certification within 60 days of employment., • Supports and exhibits the core values of the Institute’s mission., • Understands low income and low/middle income minority senior citizens and their needs., • Appreciation of and sensitivity to multilingual/multicultural populations whether native-born or immigrant., • Effectively communicates bilingually (Spanish/English, Chinese/English, and Korean/English) orally and in writing., • Excellent organizational and supervisory skills., • Well-organized and detail-oriented. Computer-literate., • Ability to engage seniors, work with colleagues, inspire and motivate staff, and represent the Institute in public arenas., • Ability to maintain confidentiality., • Almost always: Fingering (typing, keyboarding, etc…), • Frequently: Lifting, reaching, extended sitting., • Almost never: extended standing. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionMISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the direction of the Director of Operations, the* Site Manger* oversees the day-to-day operations of a multi-service primary care center in New York City. The Site Manager is responsible to the provision of effective administrative, financial and operational aspects of the health center, including both front-end and back-end operations. This position will ensure the delivery of a patient-centric primary care experience, foster a safe, trauma-informed care environment where staff are engaged, developed and invested in the vision and mission of the organization. This is a supervisory position. KEY ESSENTIAL FUNCTIONS Operations • Direct oversight of Assistant Site Manager who oversees the Front Desk staff and other non-clinical support staff at Ramon Velez and the School Based Health Center (SBHC)., • Oversight of schedule for all site staff (i.e. front desk staff, MA/LPNs, RNs, care coordinators, providers, etc.) to ensure seamless and adequate coverage., • Oversight of the SBHC in collaboration with Medical Director who will provide clinical oversight of the SBHC., • Oversight of all programs at Ramon Velez such as WIC and any other targeted program for the community., • Develop and monitor trends and provides action plans for Key Performance Indicators (KPIs) within the practice operations, • Collaborate with the Director of Operations, responsible for the financial performance of the site. Monitor the budget, site expenses to project revenue and execute plans for budgeting variances., • Maximize patient throughput and review of cycle times by managing ongoing daily front and back office operations., • Reconcile site encounters on a daily basis to ensure accurate billing and encounters are closed in a timely fashion., • Oversight of cash collections relating the patient billing and AR at the center level., • Responsible for the overall appearance of the facility by conducting regular walk-through, filling out work orders, arranging routine and emergency maintenance visits for the building's facilities., • Ensure facility is adequately stocked with necessary supplies and par levels are maintained., • Organize work around repeatable processes rather than one-off projects and takes a continuous improvement approach. Updates and develops new department standard operating processes (SOPs)., • Collaborate with Medical and QI leads to drive clinical quality measures, population health initiatives, and reduce the cost of care., • Recruit, supervise, manage, develop and evaluate performance of all staff on an ongoing basis in accordance with applicable performance standards (with the exception of the doctors)., • Collaborate with the HR team to formalize a development plan for staff as well as manage employee relations issues such as provide employees with formal write-ups and suggestions for improvement, and administer terminations as needed., • Perform tasks to maintain employee/payroll records including check and audit of timekeeping records for compliance with established standards by maintaining time and attendance records. The Administrative Assistant will oversee timekeeping for providers., • Conduct daily huddles and monthly staff meetings to communicate policy, operational and health care environment updates., • Oversee patient satisfaction surveys, review trends and implements interventions to strive for excellence. Disucss results and trends during QI/QA meetings., • Execute and maintain compliance with all established processes, procedures, and performance metrics. Conducts routine trainings with competency assessments., • Coordinate and ensure that all records of the facility, equipment, and logs are maintained properly and are up to date., • Ensure staff maintain and adhere to all HIPAA requirements in accordance with the policy and procedure., • In collaboration with Compliance Officer, investigate, monitor and keep leadership abreast of regulatory/complinace issues, deficiencies, or potential problems that may have financial impacts, personnel concerns, or involve regulatory intervention., • Conduct and participate in internal and external meetings, conferences and seminars as a representative of Primary Care, including the Board of Directors meetings held afterhours and on weekends., • Perform other appropriate duties as requested by supervisor., • Undertake special projects and assignments as directed. REQUIREMENTS: • Master's degree in health administration, public health in healthcare management, business administration, public administration, nursing or equivalent strongly preferred. BA required., • Three (3) years progressively responsible management and supervisory experience with specific knowledge, experience, and demonstrated ability in the areas of management, personnel development and management, organizational evaluation, professional staff development and leadership skills in an ambulatory medical care setting preferred., • Two (2) years' experience in Community Health Centers*, • Exceptional emotional intelligence and interpersonal skills. Able to effectively deescalate, communicate and navigate highly sensitive and challenging situations with a sense of calm reassurance., • Good judgment in a) seeking and using information to support decision-making; b) anticipating the consequences of decisions and actions; c) communicating information; d) interacting constructively with others both within and outside the organization; e) maintaining confidentiality, as appropriate; and f) choosing actions that are beneficial to, and consistent with, the mission, goals, culture and style of the organization., • Strong qualitative, quantitative and analytical skills, demonstrated by ability to identify and use information and data to set goals and priorities, make decisions and measure performance, Strong coaching philosophy focused on observation and feedback model, • Demonstrated history of managing people to meet/exceed established Key Performance Indicators, • Demonstrated ability to consistently meet deadlines, • Excellent oral and written communication skills, • Strong organizational and planning skills with excellent attention to detail, • A compassionate and trauma-informed care approach to patients is essential Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under supervision of the Program Director, the Family Specialist will provide a range of culturally competent; family-centered services that support families participating in the program with healthy lifestyle goals to empower the parent-child relationship, family support systems and community integration. Family Specialist is responsible for providing office and/or support services to families including: intake and assessment; goal planning to facilitate independence and family stability; provide support and education to promote positive parent-child interaction and healthy growth and development; and coordinate with other providers for service needs, referrals and goal planning. KEY ESSENTIAL FUNCTIONS • Assess social and psychological needs of families and children and the educational needs of children living at home., • Conduct family sessions on a monthly basis., • Assess, develop and coordinate services to families and children., • Refer families to appropriate resources, including treatment providers (for medical, mental health and dental care), child care and educational resources., • Monitor school performance of children, by communicating regularly with teachers and other educational professionals., • Create and lead psycho-educational workshops for families on topics such as child rearing, nutrition, health, and mental health., • Provide crisis intervention to prevent escalation of high-risk behavior, relapse, hospitalization, and other negative outcomes., • Acts as a liaison between families and community agencies/referrals, including Administration of Children Services (ACS)., • Ensure that families receive safe, effective, family-centered, timely, efficient, and equitable service., • Carry a case load; specific number to be determined; and meet with caseload clients on a weekly basis., • Maintain program case files and other records as “audit-ready” at all times as required by program funding sources, including but not limited to progress notes, individualized family service plans and psychosocial assessments specific to the family unit., • Utilize a strengths-based approach; maintain non-judgmental and unbiased approach., • Facilitate individual, group, and dyadic counseling sessions., • Work collaboratively with other program staff to develop and conduct parent education activities, family activities, and parent meetings; encourage parents to attend planned activities and meetings, • Associates Degree required with a combination of relevant experience to client population., • Bachelor’s Degree preferred., • 1-3 years’ experience working with the target population., • Ability to use business acumen to exercise good judgment and decision-making., • Ability to deal with sensitive issues with diplomacy and discretion, • Must be able to multi task with strong organization sills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity., • Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Violation Remediation Specialist, under the direct supervision of the Director of Property Compliance, will upload and monitor HPD/HQS violations in the applicable Municipal portal. The specialist will also follow up with property management and the facility team to ensure that Violations work orders are completed and appropriate documentation is uploaded. KEY ESSENTIAL FUNCTIONS • Monitor HPD/HQS violations for assigned properties, • Collaborate with Property Management and the Facilities team to ensure that work orders are created, executed, and documented appropriately., • Work with Violation Coordinator to create work orders, close work orders, E-certify, and upload remediation documents to HPD/HQS portals., • Notify the Violation Coordinator of a potential access or supply issue., • Generate reports to outline the number of violations for assigned properties., • Assist in other duties as assigned, • High School Diploma or GED required. College experience is a plus., • Familiarity with HPD and HQS agencies. High School Diploma or GED required., • At least 1 year of experience in an office environment., • Willingness to learn and adapt in a fast-paced environment, • Proficiency in using the Office Suite Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.