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Job Description About the Team The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers. Role Overview As the Operations Manager at GOAT, you will oversee a dynamic warehouse operations team and ensure that daily capacity goals are met for our customers. This position will be responsible for monitoring order volume and determining staffing needs daily. Strong decision-making skills will be critical for this role as order volume and the operational needs of the facility can fluctuate day-to-day. The planning, organization, and execution of completing daily order volume can be challenging during our current growth, so it will be important that this position will work as a calm, objective-focused leader to make sure targets are met on a daily basis. In this role, you will: • Identify and develop operational improvements related to workflow, resources, and layout., • Work with multiple departments ( Business Development, Product, etc..) to communicate and work through potential order and inventory related issues, • Develop, implement, and enforce processes to mitigate operational misses, • Maintain a safe and healthy work environment., • Ensure facility compliance with current policies and procedures, • Cultivates and enforces best practices, • Interview, hire and develop staff, • Set daily staffing needs, • Set the tone of the leadership team with a calm, positive, focused and forward motion leadership style in a high pressure, fast work environment with consistent changes, • Be knowledgeable of the company's goals, • Have 5+ years of experience in warehouse operations in a management or supervisory role, • Ability to lead and motivate a diverse team of associates, • Is highly organized with demonstrated attention to detail, • Possesses a financial acumen – recording, tracking and reporting expense control, • Must be available and willing to work extended hours as occasionally needed per day or per week, including weekends and holidays, to meet business needs., • Strong proficiency in computer skills, • Must be able to lift and move boxes (up to 35 pounds) The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$93,920—$117,400 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job Description A confidential law practice is seeking a highly organized Paralegal or Legal Assistant to manage both physical and digital legal files while also supporting legal and litigation document preparation. This is an in-office role, ideal for someone who enjoys creating structure, improving systems, and working efficiently in a litigation-focused environment. Position Details • In-office position (Brooklyn area), • Part-time or full-time availability, • Sunday availability is strongly preferred but not required; Sunday work is especially valuable for focused file organization and process improvement Responsibilities • Organize, label, maintain, and restructure physical legal files, • Ensure alignment between physical files and corresponding digital records, • Identify inefficiencies and implement improved filing and organizational systems, • Draft and prepare legal and litigation documents, including pleadings, motions, affidavits, and discovery materials, • Prepare court forms and supporting documentation, • Assist with court filings and general litigation support as needed, • Maintain strict confidentiality and professionalism at all times Qualifications • Paralegal certification or significant law office experience, • Prior litigation law firm experience preferred, • Strong legal drafting and document preparation skills, • Highly organized with strong attention to detail, • Comfortable managing and organizing physical files, • Reliable, punctual, and able to work independently, • High level of integrity and accuracy, • Experience with NYSCEF and New York courts preferred, • Background in civil or real estate litigation is a plus, • Enjoys organizing, optimizing processes, and improving systems Compensation Competitive and based on experience Experience • Legal experience: minimum 1 year required, • Work location: in person #itacceljobs

Job DescriptionAbout Clarion At Clarion, we’re rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30–40% of patient calls, while staff are overwhelmed by administrative work. We believe AI agents should handle these workflows—scheduling, billing, prescription refills, and follow-ups—so healthcare teams can focus on actual patient care. We’re building the communication infrastructure modern healthcare needs. Our AI agents don’t just answer calls—they complete workflows end-to-end, ensuring patients never go unheard. To date, we’ve handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Clarion was founded by a Stanford/Harvard-trained physician (founding team at Two Chairs and Ophelia) and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. We’ve raised $5.4M from Accel, Y Combinator, Sequoia (Scout), and leading healthcare founders. We’re an in-person team in New York, moving fast to solve one of healthcare’s most critical problems. Why This Role Is Special * Real traction, early-stage impact: Dozens of paying customers, rapidly growing revenue, and the opportunity to own foundational backend systems at a critical inflection point. * Mission-critical problem: Healthcare communication failures affect millions daily—your work directly powers systems patients and providers rely on. * Elite technical context: Work closely with founders who deeply understand both healthcare operations and large-scale AI systems, enabling fast decisions and real ownership. What You’ll Own * Core backend systems: Design, build, and own the services, data models, and business logic powering Clarion’s AI agents and healthcare workflows. * Workflow orchestration: Build infrastructure for multi-step, asynchronous workflows—including agentic AI workflows with conditional logic, retries, and graceful failure handling. * Healthcare integrations: Own high-stakes integrations with EHRs and legacy healthcare platforms via APIs and RPA. * Platform foundations: Create internal abstractions and tooling that allow the team to deploy and customize AI assistants for new customers quickly and reliably. * Security and compliance: Implement and maintain backend authentication, authorization, and HIPAA-compliant architecture required for enterprise healthcare. Interesting Technical Challenges * Generative AI at Scale: Design and operate production systems using LLMs with real-time monitoring, safety controls, and enterprise reliability. * Agentic workflows: Architect backend systems that coordinate AI agents across complex healthcare workflows with strong guarantees. * Enterprise reliability: Build systems supporting thousands of concurrent patient interactions with high uptime and fast incident detection. * Fragmented healthcare systems: Design resilient abstractions across modern APIs and legacy EHRs while maintaining security and compliance. What We’re Looking For * 5+ years of experience designing, building, and scaling backend systems in high-reliability production environments. * Strong backend expertise across APIs, relational databases, async workflows, and distributed systems. * High ownership and agency—you thrive in ambiguity and take responsibility for system outcomes. * Ability to communicate clearly, collaborate cross-functionally, and surface risks early. * Bonus: experience with security, auth, or regulated environments (HIPAA familiarity is a plus). You’ll be a great fit if you enjoy owning critical backend systems end-to-end, solving complex problems under real-world constraints, and building infrastructure that directly impacts patient care. Interview Process We move quickly and communicate clearly at every stage: * Intro Chat (30 min, Virtual): Background, role context, and mutual fit. * Technical Deep Dive (1 hr, Virtual): Backend systems and architecture with the CTO and a senior engineer. * Onsite Team Day (Half Day, NYC): Collaborate on real problems, present a past project, meet the team, and assess mutual fit. Decisions are typically made within 24 hours of each stage. Compensation Range: $150K - $225K

Job DescriptionAbout Clarion At Clarion, we’re rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30–40% of patient calls, while staff are overwhelmed by administrative work. We believe AI agents should handle workflows like scheduling, billing, prescription refills, and follow-ups so healthcare teams can focus on patient care. We’re building the communication infrastructure modern healthcare needs. Our AI agents don’t just answer calls—they complete workflows end-to-end, ensuring patients never go unheard. To date, we’ve handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Clarion was founded by a Stanford/Harvard-trained physician (founding team at Two Chairs and Ophelia) and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. We’ve raised $5.4M from Accel, Y Combinator, Sequoia (Scout), and leading healthcare founders. We’re an in-person team in New York, moving fast to solve one of healthcare’s most critical problems. Why This Role Is Special * High-impact ownership: You’ll own meaningful features and systems used daily in real healthcare environments. * Strong signal, early traction: Dozens of paying customers and growing revenue, with room to shape core product decisions. * Learn from experienced builders: Work closely with founders and senior engineers operating at the intersection of healthcare, AI, and real-time systems. What You’ll Work On * Build and operate production full-stack features powering AI-driven healthcare communication. * Integrate with EHRs, legacy healthcare systems, and real-time voice infrastructure. * Collaborate closely with product, design, and senior engineers to turn customer needs into shipped software. * Debug and improve reliability, performance, and scalability across live systems. * Contribute to technical discussions, code reviews, and evolving engineering best practices. Interesting Technical Challenges * AI-powered workflows: Support and extend LLM-driven systems used in real-time healthcare interactions. * Real-time systems: Work on low-latency services that process live voice and patient data. * Healthcare integrations: Build resilient abstractions across fragmented, regulated systems while maintaining security and compliance. What We’re Looking For * 3–5 years of experience building and shipping production software. * Strong full-stack experience with Node.js, TypeScript, React, and PostgreSQL. * Comfort working in ambiguous environments and learning quickly. * A strong sense of ownership—you care about quality, reliability, and real-world impact. * Clear communication and a collaborative mindset. You’ll be a great fit if you enjoy shipping real software, learning from experienced teammates, and growing your technical judgment while working on meaningful problems. Interview Process We move quickly and communicate clearly at every stage: * Intro Chat (20–30 min, Virtual): Background, role context, and mutual fit. * Technical Interview (1 hr, Virtual): Practical system design and coding discussion with an engineer. * Onsite Team Day (Half Day, NYC): Collaborate on real problems, meet the team, and assess mutual fit. Decisions are typically made within 24 hours of each stage. Compensation Range: $150K - $200K

Job DescriptionProduct Designer Location: New York, USA or London, UK Salary: $180,000 - $200,000 Meaningful Early Equity In-office, with flexible remote days Intra-USA or Intra-UK/EU location package available USA work authorization required for US role About Aurora Aurora is the AI-Native Lifestyle Operating System for human flourishing in a world of AI slop, inefficiency, and noise. We believe that time is the only currency that matters. So, we're on a mission to help you make the most of every minute of your life. Stronger connections with your family and friends. Experiences and adventures that transform who you are. Building the perfect physical and mental temple of health. Consumer technology was supposed to give us leverage. To make it easier to find the right restaurant, the right trip, the right doctor. Instead, every major platform today is optimised against the person using it: more scrolling, more ads, more engagement loops. You have infinite choice and zero clarity. We exist to reverse that. Aurora takes millions of data points about you and about the world and finds the one thing that is right for you, at the right time. Our members — needle-moving tier-1 founders, executives, and athletes — use Aurora to navigate travel, health, dining, experiences, and premium goods with the kind of judgment that used to require a team of people who'd known you for years. Over half use it every single day, 95% every week, and in our first 6 months, member spend & engagement is outperforming industry benchmarks by 5×. Aurora is backed and chaired by Alex Macdonald, the most successful founder in this category, and has raised >$5M from experienced operators and tier-1 investors. We are now expanding the founding engineering team as we scale the product and the member base. Aurora is built in person from our offices in London, New York, and Los Angeles. The engineering team works from our London office in Belgravia, with flexible remote days. The Product Designer Our core team of 20 is searching for a world-class Product Designer to define Aurora’s UI/UX. You’ll place a multi-daily-usage, multi-modal, multi-player product in the hands of the world’s most influential and ambitious individuals, reshaping how they plan, book, and manage their lives across core lifestyle domains, including travel, dining, experiences, luxury goods & gifting, and longevity. You do not need to have extensive experience in the premium consumer or luxury space. We actively welcome individuals who optimize for a polished, new-era experience, rather than old-school luxury. Our early team is made up of design-forward operators who care deeply about simple and joyful product experiences. We are defining a new category of lifestyle operating system. Like finance runs on Stripe's rails, for our members: life runs on Aurora's rails. This role is not about executing predefined requirements. We’re looking for someone who can deeply understand the real problems our members face, challenge assumptions, and design the right solutions - from identifying the opportunity to shipping a polished experience. You’ll own product design end-to-end: exploring problems, proposing interaction models, validating ideas, and delivering production-ready designs. You’ll work closely with engineering and product to define what we build, not just how it looks, and help set the bar for usability, clarity, and premium craftsmanship in an always-on product. The role reports directly to the CTO and has the potential to grow into a senior leadership position spanning design, product, and brand. Our Principles We’re a deeply committed team of tier-1 backed and exited operators united by our five core principles: • We seek truth, • We are high-leverage, • We are courageous, • We are owners, • We believe impossible is an attitude Why AuroraHigh Leverage Design a daily-use product placed directly in the hands of the world’s most ambitious individuals and organizations — empowering them to compound their time, relationships, and global impact. Cutting-Edge AI Work hands-on with a next-generation AI system redefining lifestyle management at the highest level, spanning context, recommendation, orchestration, and execution. Design an ultra light-weight, ultra high-leverage product experience that consistently wins the engagement, trust, and spend of the most powerful consumer cohort in history. Generationally Defining Play a foundational role in building the future of high performance lifestyle management — a $100bn opportunity at the intersection of technology, luxury, and longevity. About the Founders Aurora was founded in 2024 by: • Jonah Lowenstein, previously founder of social e-commerce platform backed by Accel, 20VC, and the co-founder of Venmo, • Aurelius Zwick, won the UK’s largest youth entrepreneurship competition at age 16, • Dmitry Ogurtsov, previously director of engineering at conversational AI company exited to ZoomInfo Aurora is chaired by Alex Macdonald, founder of the world’s most successful concierge - exited to Capital One for $300m. To date, we’ve raised >$5M from Tier-1 VCs and operators, including the founder of Cleo, Quadpay, early investors in Supercell and Deliveroo, the President of VistaJet, and tier-1 athletes including Kevin Love and Kyle Kuzma. Requirements Experience • 3+ years of experience designing digital products, with ownership over shipped consumer experiences, • Experience working in fast-moving startup or zero-to-one environments Product Design Expertise, • Strong end-to-end product design skills across UX, UI, interaction design, and visual polish, • Ability to translate complex workflows into intuitive, elegant user experiences Systems Thinking, • Experience creating and maintaining design systems, components, and interaction patterns, • Ensures consistency and scalability across the product User-Centered Design, • Proven ability to incorporate user feedback, research insights, and data into design decisions, • Strong intuition for premium consumer expectationsCollaboration & Communication, • Works closely with engineers and product managers to deliver cohesive, high-quality outcomes, • Clearly articulates design rationale and tradeoffs to stakeholders Attention to Detail, • Exceptional craft and polish, • $2,000 Tech & Education budget, • Complimentary Oura ring or Whoop, • Complimentary longevity testing subscription, • Lifestyle perks, events, and access opportunities, • Full health benefits; 90% coverage, including full dental & vision, • Complimentary dinners and evening transport, • 15 Flexible remote days per year, • Quarterly trips to London as part of our cross-team collaboration initiatives

Job DescriptionAbout Clarion At Clarion, we're rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30-40% of patient calls while staff drowns in administrative tasks. We believe AI agents should handle these workflows—scheduling, billing, prescription refills—so healthcare teams can focus on actual patient care. We're building the communication infrastructure that modern healthcare desperately needs. Our AI agents don't just answer calls; they complete entire workflows end-to-end, giving providers back their time and ensuring patients never go unheard. We've already handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Founded by a Stanford/Harvard-trained physician who was on the founding team of Two Chairs and Ophelia, and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce, we uniquely understand both the clinical and technical challenges of transforming healthcare communication. We've raised $5.4M from Accel, Y Combinator, Sequoia (scout), and healthcare founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York, moving fast to ensure no patient call goes unanswered. Why Join Us? * Early-stage with strong market validation: We are rapidly growing and offering the high-impact environment of an early-stage startup. * Solving a massive healthcare challenge: We're addressing a critical problem in healthcare communication that affects millions of patients. * Cutting-edge tech frontier: You'll harness the latest generative AI models to craft conversational agents that transform healthcare communication, while driving innovation to push these technologies beyond their current limits. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage- we move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Prospect and qualify mid-market to enterprise opportunities by identifying and engaging high-value targets across health systems, specialty groups, and value-based care organizations * Own the full sales cycle by leading strategic deals from initial outreach through close, driving high-quality opportunities and engaging directly with executive decision-makers * Run sharp discovery using consultative value selling to uncover key operational challenges and identify where Clarion can deliver the most impact * Lead high-impact demos that clearly map Clarion's capabilities to customer pain points and demonstrate measurable ROI * Sell strategically to the C-suite by building consensus across stakeholders and leading complex, value-based negotiations * Drive predictable revenue through disciplined pipeline management and accurate forecasting with clear visibility into risks and next steps * Build the pipeline from outbound efforts, supplementing inbound leads sourced from Growth Associates * Collaborate cross-functionally with our Growth Lead to structure strategic pilots and ensure alignment on use cases and value delivery Requirements * 2-3 years of enterprise SaaS experience owning complex sales cycles from discovery to close, ideally in healthcare; experience with Conversational or Voice AI is a plus * Proven prospecting ability with track record of generating pipeline through cold calls, LinkedIn outreach, and email campaigns to executive decision-makers * Strong value-based selling skills with ability to sell to the C-suite, align cross-functional stakeholders, and lead multi-threaded deals * Experienced in tying product impact to business outcomes, negotiating based on ROI, and closing high-retention 6-figure contracts * Skilled at navigating legal and procurement processes while structuring strategic pilots that prove value * Highly organized in managing parallel deals, owning next steps, and maintaining clean forecasts and pipelines * Proficient in sales tools and methodologies, knows how to run an efficient sales process * Excited to work from our NYC office 5 days a week You are a good fit if * You’re strategic and forward-thinking, driving deals with intent and alignment on value. * You’re curious and customer-focused, mapping Clarion’s impact to each organization’s business goals. * You move with urgency and discipline, managing a clean pipeline and clear priorities. * You communicate with confidence, tailoring messages and leading with impact. * You’re mission-driven, motivated by improving patient access and supporting care teams. What we offer * Direct mentorship: Work closely with our founding team and experienced sales leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, daily team lunches * Team culture: Quarterly retreats and monthly team events that build real connections in our close-knit NYC team * Impact at scale: Your work directly affects healthcare access for millions—every provider you bring onboard helps hundreds of patients get the care they need Interview Process At each stage, we decide within 24hrs and update you shortly after: * Intro Call (20 min) [Virtual]: Quick chat about your sales experience and what draws you to Clarion. * Discovery (45 min) [Virtual]: Live role-play simulating a discovery call with a healthcare executive. * Take-home Exercise: Create a strategic account plan for a target provider segment. * Final Rounds (3 hrs) [In-Person]: Visit our NYC office to meet the team, shadow a call, and present your strategy. If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you. Compensation Range: $250K - $300K

Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Own the candidate journey from discovery to close, eliminating administrative friction and ensuring a world-class experience for every hire. * Create automated workflows that scale our reach while maintaining the level of personal touch required to attract talent. * Build a system to identify and engage candidates by treating the recruiting funnel with the same level of rigor as a sales or product pipeline. * Establish the narrative that attracts exceptional people to Clarion and ensures we are the first choice for the most ambitious candidates. Requirements * 2-4+ years in talent acquisition in high-growth SaaS or early-stage startups. You have a track record of identifying and landing high-caliber technical talent. * A clear, compelling communicator who can translate Clarion’s mission into a narrative that resonates with the most ambitious candidates. * Comfortable in fast-paced, unstructured environments. You are proactive about identifying process bottlenecks and solving them before they scale. * Ability to manage complex hiring projects from start to finish, coordinating across multiple teams with high precision. * Excited to work in-person at our NYC office. You are a good fit if * You believe the best companies are won or lost on talent density and speed of hiring. * You view hiring as a discipline that requires persistent optimization and modern tooling. * You’re highly organized and can balance multiple roles while maintaining a clear view of company priorities. * You move faster than the competition and understand that speed is a competitive advantage in talent acquisition. * You thrive in a fast-paced environment and want to shape the foundational culture of a company from day one. What we offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team * Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (15min) [Virtual]: A casual conversation about the role and your experience to see if there's a good initial fit. * Experience Deep Dive (45min) [Virtual]: We'll explore your recruiting experience, how you've built pipelines for hard-to-fill roles, and your approach to creating hiring processes that scale. * Team Day (Half-day) [In-Person]: Visit our New York office to meet our team. You'll work through a recruiting challenge, showing your strategic thinking and operational rigor. You'll also get a sense of our company culture and working environment. If you're ready to build the talent engine that will transform healthcare communication, we’d love to hear from you. Compensation Range: $100K - $150K

Job DescriptionAbout Clarion At Clarion, we’re rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30–40% of patient calls, while staff are overwhelmed by administrative work. We believe AI agents should handle these workflows—scheduling, billing, prescription refills, and follow-ups—so healthcare teams can focus on actual patient care. We’re building the communication infrastructure modern healthcare needs. Our AI agents don’t just answer calls—they complete workflows end-to-end, ensuring patients never go unheard. To date, we’ve handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Clarion was founded by a Stanford/Harvard-trained physician (founding team at Two Chairs and Ophelia) and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. We’ve raised $5.4M from Accel, Y Combinator, Sequoia (Scout), and leading healthcare founders. We’re an in-person team in New York, moving fast to solve one of healthcare’s most critical problems. Why This Role Is Special * Real traction, early-stage impact: Dozens of paying customers, rapidly growing revenue, and the chance to shape core systems at an inflection point. * Mission-critical problem: Healthcare communication failures affect millions daily—your work directly improves patient access and outcomes. * Elite technical context: Work closely with founders who deeply understand both healthcare operations and advanced AI systems, enabling fast decisions and real ownership. What You’ll Own * Lead the deployment, performance, and reliability of AI agents operating in live, high-stakes healthcare environments. * Architect and scale full-stack systems integrating with EHRs, legacy healthcare platforms, and real-time voice infrastructure. * Drive technical strategy for customer-facing solutions, collaborating with product and engineering to translate client needs into scalable architecture. * Mentor engineers and set standards for code quality, testing, security, and HIPAA-compliant development. * Shape product roadmap by identifying systemic challenges in customer workflows and proposing high-leverage technical solutions. Interesting Technical Challenges * Generative AI at Scale: Design and operate production systems using LLMs with rigorous safety, alignment, and real-time monitoring at enterprise scale. * Real-time voice infrastructure: Build ultra-low-latency systems supporting thousands of concurrent calls with 99.99% uptime. * Fragmented healthcare systems: Design resilient abstraction layers across modern APIs and legacy platforms while maintaining security and compliance. * Highly Personalized Experiences: Develop adaptive AI that retains patient context across sessions, personalizes tone and flow, and delivers conversations indistinguishable from human care. What We’re Looking For * 5+ years of experience designing, building, and scaling production systems in high-reliability environments. * Strong full-stack expertise with Node.js, TypeScript, React, and PostgreSQL, plus solid system design instincts. * High ownership and agency—you thrive in ambiguity and take responsibility for outcomes. * Proven ability to mentor engineers, lead cross-functional efforts, and communicate technical trade-offs clearly. You’ll be a great fit if you enjoy owning complex systems end-to-end, solving hard problems under real-world constraints, and working closely with customers and teammates to deliver mission-critical software. Interview Process We move quickly and communicate clearly at every stage: * Intro Chat (30 min, Virtual): Background, role context, and leadership philosophy. * Technical Deep Dive (1 hr, Virtual): System design and architecture with the CTO and a senior engineer. * Onsite Team Day (Half Day, NYC): Collaborate on real problems, present a past project, meet the team, and assess mutual fit. Decisions are typically made within 24 hours of each stage. Compensation Range: $150K - $225K

Job DescriptionCareer Renew is recruiting for one of its clients a Senior Engineering Manager - this is an onsite role in New York City. Salary range: 230-270K USD yearly plus benefits.We are the leading provider of customer-facing integrations and agent tools for frontier LLMs and Fortune 500 companies. Join a fast-growing startup that's backed by $75M from top-tier investors like Accel and NEA. You'll work alongside experienced founders and top talent as the company scales rapidly.We are looking for a Senior Engineering Manager with 8+ years of experience to be the single-threaded leader of our Growth organization for our Unified product. We need a product-oriented leader who thrives in a fast-paced startup environment and can drive high-velocity execution. You will be responsible for scaling a critical product line and shaping the team that powers the end-to-end customer journey on our most mature platform. What you will do: * Own and manage a multi-team engineering org (currently ~10+ engineers across 2+ teams), including managing managers and senior ICs * Own the end-to-end customer journey on the Unified product, from onboarding to feature adoption and customization. * Partner cross-functionally with product, design, GTM, and leadership to deliver high-impact initiatives (e.g., unified expansion, enterprise search, AI automation) * Set the technical direction for the team, participating in architecture and design reviews to ensure high standards. * Drive adoption of AI-enabled development and automation across the team * Foster a high-ownership, collaborative culture within a fully in-person team in New York. Tech stackPython, AWS, Postgres, Django, GoLang, KubernetesRequirements :2 - 3 years of experience as a manager, including experience managing managers or team leads. (Mandatory)8+ years of experience in software engineering. (Mandatory)Owned or heavily influenced product roadmaps and outcomes. (Mandatory)Experience leading and building full-stack product engineering teams in a B2B software startup (Seed to Series D). (Mandatory)Degree from a top-tier university computer science program. (Nice-to-have)Deep expertise in Python and the AWS ecosystem. (Mandatory)Experience building internal tools or workflows using AI whether professionally or personally. (Nice-to-have)High-ownership leader with a bias for action and speed. (Mandatory)BenefitsUnlimited PTO + 10 company holidays100% covered health, vision, and dental insurance401K PlanPre-Tax commuter benefits$200 one-time home office stipendIn office snacks and free dinner when working past 7pmAnnual company offsites and quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley

Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Build and ship: Write production code—building integrations, configuring AI agents, and implementing platform logic based on customer workflows and scheduling rules. * Own implementations end-to-end: Create and manage technical project plans from scoping through go-live. Coordinate internal resources, delegate workstreams, and drive timelines to completion. * Engineer our moat: Our competitive advantage is our ability to stay in the weeds with customers until the technology works. You will architect the high-leverage systems and playbooks that transform these complex implementations into a repeatable, scalable infrastructure. * Be the technical face to customers: Serve as primary POC for customer technical teams—leading discovery sessions, unblocking integration issues, and building trusted advisor relationships. * Optimize AI agents in production: Monitor agent performance at scale, diagnose failure modes, and iteratively refine behavior to improve accuracy, reliability, and patient experience over time. * Grow accounts: Drive expansion post-launch by deploying new features, identifying upsell opportunities, and proactively solving emerging pain points. * Shape the product: Translate field observations and customer feedback into actionable requirements that inform the product roadmap. Requirements * Technical foundation: 3+ years of engineering experience shipping production systems while working directly with customers. This is a hands-on coding role, not purely project management. * Project leadership: Track record of managing complex, multi-workstream technical projects and coordinating cross-functional resources to deliver on time. * Customer-facing presence: Experience as a primary technical POC—comfortable leading architecture discussions and building relationships with technical stakeholders. * Product intuition: Ability to synthesize customer needs into insights that bridge field reality and engineering priorities. Interesting Technical Challenges * AI agent tuning at scale: Configure voice agents for medical terminology and complex scheduling logic, then continuously refine as real-world edge cases emerge in production. * Workflow orchestration: Map and automate multi-step processes—scheduling, insurance verification, prescriptions, documentation—across diverse customer environments. * Personalization that scales: Deploy agents that adapt to each organization's unique protocols and terminology without requiring bespoke rebuilds for every customer. * Debugging AI in the wild: Diagnose agent failures across integrations and LLM behavior, then implement fixes that generalize across deployments. * Shape the product from the field: As the closest touchpoint to customers, identify patterns across deployments and translate insights into product requirements that drive the roadmap. What we offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team * Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (15 min) [Virtual]: A casual conversation about the role and your experience to see if there's a good initial fit. * Applied Coding Exercise (1 hr) [Virtual]: Hands-on challenge for building and optimizing AI agents in healthcare. * Experience & Culture (30 min) [Virtual]: Deep dive into work style, culture fit, and previous experience. * Onsite (Half-day) [In-Person]: Visit our New York office to meet the team, explore our platform, and solve technical problems collaboratively. If you’re ready to be the customer champion that transforms healthcare communication, we’d love to hear from you. Compensation Range: $150K - $200K

Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Serving as the CEO's right hand to drive priority initiatives, track progress against goals, and identify operational bottlenecks * Managing our AI agent deployment pipeline from initial customer onboarding through ongoing optimization * Building and documenting scalable processes for customer implementation, quality assurance, and ongoing support * Creating dashboards to track key metrics across customer success, AI agent performance, and business operations * Managing vendor relationships and evaluating new tools to support our growing operations Requirements * 2-4 years of experience in consulting, investment banking, business operations, or high-growth startups * Clear communicator who builds trust easily with healthcare customers and team members * Experience managing projects from start to finish and coordinating across different areas * Good with numbers and able to spot trends that help guide business decisions * Excited to work in-person at our NYC office You are a good fit if * You're highly organized and can balance multiple strategic initiatives while maintaining a clear view of company priorities * You're proactive about identifying both risks and growth opportunities across the business * You're comfortable working in a fast-paced environment and can adapt your approach as company needs evolve * You're naturally curious about healthcare workflows and passionate about improving them with technology * You take ownership of outcomes and measure your success by company and customer metrics What we offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team * Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (15min) [Virtual]: A casual conversation about the role and your experience to see if there's a good initial fit. * Experience Deep Dive (45min) [Virtual]: We'll explore your operational experience, how you've managed complex projects, and your approach to building scalable processes. * Team Day (Half-day) [In-Person]: Visit our New York office to meet with co-founders, team members, and potential collaborators. You'll work through operational scenarios, discuss strategy, and get a sense of our company culture and working environment. If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you. Compensation Range: $100K - $150K

Job DescriptionAbout Clarion At Clarion, we're rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30-40% of patient calls while staff drowns in administrative tasks. We believe AI agents should handle these workflows—scheduling, billing, prescription refills—so healthcare teams can focus on actual patient care. We're building the communication infrastructure that modern healthcare desperately needs. Our AI agents don't just answer calls; they complete entire workflows end-to-end, giving providers back their time and ensuring patients never go unheard. We've already handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Founded by a Stanford/Harvard-trained physician who was on the founding team of Two Chairs and Ophelia, and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce, we uniquely understand both the clinical and technical challenges of transforming healthcare communication. We've raised $5.5M from Accel, Y Combinator, Sequoia (scout), and healthcare founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York, moving fast to ensure no patient call goes unanswered. Why Join Us? * Early-stage with strong market validation: We are rapidly growing and offering the high-impact environment of an early-stage startup * Solving a massive healthcare challenge: We're addressing a critical problem in healthcare communication that affects millions of patients * Cutting-edge tech frontier: You'll design both visual and voice experiences for breakthrough AI technology that's transforming healthcare communication * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage—we move faster, build stronger bonds, and create a cohesive culture What you'll be working on * Own our entire design language: Define Clarion's brand identity across all touchpoints—from marketing website to product interfaces to sales materials—ensuring we stand out in healthcare * Design AI voice experiences that feel human: Craft conversation flows, dialogue scripts, and interaction patterns that make our AI agents sound natural, empathetic, and trustworthy to patients * Create intuitive product interfaces: Build dashboards and tools that make complex AI capabilities feel simple for overwhelmed healthcare teams * Bridge the visual and auditory: Design cohesive experiences where what customers see perfectly complements what patients hear during AI conversations * Build our design system from scratch: Establish visual guidelines, component libraries, and voice interaction patterns that scale as we grow * Ship brand experiences at startup speed: Create everything from pitch decks to product demos to conference materials that make healthcare buyers stop and pay attention Requirements * 3+ years of design experience: Portfolio showing both brand and product design work, with ability to create cohesive experiences across mediums * Full-stack designer: Comfortable moving from brand strategy to UI design to copywriting within the same day * Systems thinker: Can create scalable design frameworks for both visual and conversational interfaces * Figma fluent: Expert-level proficiency in design tools, with ability to create everything from logos to prototypes * In-person collaboration: Excited to work from our NYC office daily You are a good fit if * You believe great design spans all senses—what people see, hear, and feel when interacting with a product * You're fascinated by making AI conversations feel natural and human, not robotic or scripted * You can write copy that sounds like a compassionate healthcare worker, not a tech company * You want to own both how Clarion looks and how it sounds to millions of patients * You're excited to define a brand that stands out in the sea of sterile healthcare tech * You measure success by both user delight and business impact Interesting Design Challenges * Make AI feel human: Design voice scripts and interfaces that help patients trust they're getting real help, not talking to a robot * Smooth handoffs between AI and staff: Create seamless transitions when a conversation needs to move from AI to a human without confusing or frustrating the patient * Simplify complex healthcare workflows: Turn chaotic medical processes into clean, intuitive designs that busy staff can use without training * Show conversations clearly: Design dashboards that help staff quickly understand what happened in AI-patient calls and spot important issues * Give staff the right amount of control: Build systems that let healthcare teams oversee AI agents without creating extra work or slowing things down * Connect what's heard with what's seen: Make sure the AI's voice conversations match perfectly with what staff see on their screens What we offer * Direct mentorship: Work closely with our founding team and shape both product and brand direction from day one * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, daily team lunches * Team culture: Quarterly retreats and monthly team events that build real connections in our close-knit NYC team * Impact at scale: Your designs—both visual and voice—will directly improve healthcare access for millions Interview Process We'll get back to you within 24 hours after each step: * First Chat (20 min) [Virtual]: Quick conversation about your design philosophy and experience in complex product spaces * Portfolio Review (45 min) [Virtual]: Walk us through 2-3 projects that showcase your design process from research to shipped product * Design Exercise (Take-home): Tackle a real challenge we're facing around AI-patient communication interfaces * Team Day (Half-day) [In-Person]: Visit our NYC office for a collaborative design session, meet the team, and see how we work together If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you. Compensation Range: $120K - $160K

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Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What you'll be working on * Generate qualified pipeline through cold outbound and manage inbound interest * Drive top-of-funnel growth through targeted multi-channel outreach (phone, LinkedIn, email) * Advance opportunities through strategic discovery and qualification * Continuously expand and refine outbound strategy through prospecting and list curation by researching, testing, and prioritizing accounts * Partner with AEs to seamlessly advance qualified leads through the sales cycle * Act as Clarion's first voice to the market by representing our mission with credibility and empathy Requirements * 1+ years of experience in sales development, with a proven ability to drive cold outreach, run outbound campaigns, and consistently generate pipeline * Exceptional communicator with strong verbal and written skills, able to craft compelling messaging and confidently engage executives from day one * Gritty and self-motivated, with a bias toward action, persistence under pressure, and comfort navigating ambiguity in a fast-paced environment * Detail-oriented and metrics-driven, constantly focused on execution * Healthcare interest or experience: You're curious about healthcare workflows and challenges; experience selling into healthcare orgs is a strong plus * Sales tools fluency: Proficient with CRMs, outreach platforms, Sales Navigator, and other sales enablement tools * Excited to work from our NYC office 5 days a week You are a good fit if * You're naturally curious and creative, always asking sharp questions and thinking critically about how AI can improve healthcare operations * You're relentless, pushing through roadblocks with resilience and a solutions-first mindset * You're meticulous and organized, managing your pipeline with precision and never letting details slip * You're a systems thinker, constantly analyzing and improving what works to drive scalable results * You bring focused energy and genuine enthusiasm, showing up motivated by the mission every single day What we offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team * Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (20 min) [Virtual]: Quick conversation about your sales experience and passion for healthcare transformation. * Outreach Simulation (30 min) [Virtual]: Live role-play where you'll pitch Clarion to a "healthcare executive" and handle objections. * Take-home Exercise: Create a targeted outreach sequence for a specific healthcare segment demonstrating your research and messaging skills. * Team Day (3 hours) [In-Person]: Visit our New York office to shadow live sales calls, meet the team, and present your outreach strategy. If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you. Compensation Range: $80K - $120K

Month Contract Responsibilities include, but are not limited to:. Coordinate securities and cash transfers by working with internal teams and external partners to ensure accurate and timely processing. Open and maintain client accounts by collecting documentation, verifying information, and ensuring

Job Description The Opportunity Our client is a fast-growing, seed-stage AI healthcare startup that is fundamentally rebuilding how healthcare communicates. Having just raised a $10M seed round from top-tier investors (Accel, Y Combinator, Sequoia) and signed seven major deals in a single week, they are looking for a high-octane Implementation Manager to join their 11-person team as a foundational hire. In this role, you won't just follow a checklist—you will build the playbook. You’ll lead end-to-end customer deployments for Fortune 500 healthcare organizations, ensuring that AI voice agents are seamlessly integrated to handle scheduling, billing, and patient workflows. What You’ll Do * Lead the Charge: Manage a panel of 3–5 customer implementations from initial kickoff through successful go-live. * Stakeholder Mastery: Navigate complex relationships within large healthcare organizations, serving as the primary non-technical point of contact for multiple decision-makers. * Build the Foundation: Create and refine the implementation playbook from scratch, defining how the company scales its delivery process. * Dynamic Duo: Work in a "dyad" with a Forward-Deployed Engineer. You own the project management, timelines, and stakeholder outcomes, while they handle the technical execution. Who You Are * Experienced: 2–5 years in complex software implementations, customer onboarding, or high-level project management (Consulting, Chief of Staff, or Startup Deployment roles are highly preferred). * High-Agency: You are a "doer" who thrives in ambiguity. You don't wait for a manual; you write it. * Semi-Technical: You understand the "how" behind the "what." You know your way around APIs, understand LLM basics, and can speak intelligently about technical products. * Detail-Obsessed: You have a proven track record of managing multi-workstream plans and holding stakeholders to deadlines. * NYC Bound: You are either in New York or ready to relocate to be with the team 5 days a week in their NYC office. Why Join? * Top-Tier Pedigree: Work alongside a CEO (Stanford/Harvard-trained physician) and CTO (ex-Amazon Alexa AI lead). * Massive Traction: 10x revenue growth in the last year. * Full Benefits: 100% covered healthcare, flexible time off, commuter benefits, and meaningful early-stage equity.

Job DescriptionImplementation ManagerAbout Clarion The hardest part of healthcare shouldn't be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn't a failure of care - it's a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We've raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We're addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We've seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Own implementations end-to-end: Run every customer deployment from kickoff through go-live. Lead discovery sessions, collect scheduling rules and clinic workflows, build project plans, hold timelines, and coordinate across engineering and customer stakeholders to drive on-time launches. * Execute the non-engineering implementation work: Collect and organize customer inputs—scheduling rules, knowledge base content, provider configurations, appointment type matrices. Configure the Clarion platform where tooling allows—assistant settings, scheduling configurations, telephony routing, org setup. * Be the customer's primary point of contact: Lead kickoff calls, weekly syncs, and stakeholder check-ins. Send meeting recaps within 30 minutes. Manage all non-technical stakeholder communications and serve as the first line of response for customer issues post-launch. * Run UAT and drive go-live: Coordinate testing sessions where customers simulate real call scenarios. Track issue resolution, manage the production cutover, and ensure a smooth IVR redirect on launch day. * Own accounts post-launch: Lead recurring syncs and QBRs, triage inbound issues via Slack and email, monitor account health metrics, and surface expansion signals to the sales team. * Shape the product: Translate field observations and customer feedback into actionable requirements. Partner with engineering to prioritize admin tooling investments that reduce implementation effort over time. Requirements * Implementation experience: 3+ years running complex software implementations, technical onboarding, or customer-facing project management at a B2B SaaS company. You've owned timelines, managed stakeholders, and driven go-lives. * Semi-technical fluency: Comfortable navigating APIs, configuration interfaces, and technical documentation. You don't write production code, but you understand what engineers are building and can coordinate technical workstreams effectively. * Project leadership: Track record of managing multi-workstream projects and holding cross-functional resources accountable to deadlines. You track 15 things at once without dropping any. * Customer-facing presence: Experience as a primary customer POC—comfortable leading meetings with clinic operators and building trusted relationships with both technical and non-technical stakeholders. * Bias toward action: At our stage, the Implementation Manager is a player, not a coach. You do the work yourself rather than delegating or waiting. Interesting Challenges * Encoding operational DNA at scale: Every specialty practice has unique scheduling rules, referral logic, payer exceptions, and clinical workflows—often undocumented. You'll extract this knowledge from clinic operators and translate it into structured platform configurations. * Building the repeatable machine: Today's implementation process is being invented, not inherited. You'll develop, document, and improve the playbook after every deployment—identifying which steps can be templatized, automated, or handed to the customer. * Bridging AI and clinic operations: Our AI agents require iterative tuning, not just one-time configuration. You'll coordinate post-launch refinements across scheduling rules, knowledge bases, and prompt adjustments to drive accuracy in production. * Scaling without scaling headcount: Partner with engineering to prioritize the admin tooling and self-service capabilities that let one Implementation Manager handle the workload that currently requires multiple engineers. What We Offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team * Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (15 min) [Virtual]: A casual conversation about the role and your experience to see if there's a good initial fit. * Implementation Case Study (1 hr) [Virtual]: Walk through how you'd run an implementation. * Experience & Culture (30 min) [Virtual]: Deep dive into work style, culture fit, and previous experience. * Onsite (Half-day) [In-Person]: Visit our New York office to meet the team, review a real implementation audit, and propose process improvements collaboratively. If you're ready to build the system that gets every patient the care they need, we'd love to hear from you. Compensation Range: $135K - $180K

Job DescriptionAbout Clarion At Clarion, we're rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30-40% of patient calls while staff drowns in administrative tasks. We believe AI agents should handle these workflows—scheduling, billing, prescription refills—so healthcare teams can focus on actual patient care. We're building the communication infrastructure that modern healthcare desperately needs. Our AI agents don't just answer calls; they complete entire workflows end-to-end, giving providers back their time and ensuring patients never go unheard. We've already handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Founded by a Stanford/Harvard-trained physician who was on the founding team of Two Chairs and Ophelia, and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce, we uniquely understand both the clinical and technical challenges of transforming healthcare communication. We've raised $5.4M from Accel, Y Combinator, Sequoia (scout), and healthcare founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York, moving fast to ensure no patient call goes unanswered. Why Join Us? * Early-stage with strong market validation: We are rapidly growing and offering the high-impact environment of an early-stage startup * Solving a massive healthcare challenge: We're addressing a critical problem in healthcare communication that affects millions of patients * Own the narrative in a hot market: You'll shape how the industry talks about AI in healthcare while competing against well-funded competitors * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage—we move faster, build stronger bonds, and create a cohesive culture What You'll Be Working On * Define and own our story: Craft positioning and messaging that transforms Clarion from "another AI vendor" into the trusted partner healthcare teams need * Generate pipeline at scale: Build and execute campaigns that fill our funnel with qualified healthcare executives ready to transform their operations * Build trust through relationships: Create intimate customer dinners, executive roundtables, and strategic gatherings that deepen relationships with buyers and influencers * Turn conferences into pipeline: Maximize ROI from 10+ annual conferences through strategic meetings, speaking opportunities, and customer events (not expensive booths) * Create content that converts: Develop case studies, ROI calculators, blog posts, and sales materials that move deals forward * Enable sales to win: Arm our team with competitive intelligence, battlecards, and thought leadership that helps close deals against funded competitors Requirements * 3-5 years of B2B marketing experience: Track record in enterprise healthcare, preferably at growth-stage startups where you've worn multiple hats * Relationship builder: Experience creating trust through events, community building, and strategic partnerships—not just digital marketing * Healthcare insider: Understands how health systems buy, who the key influencers are, and what messages resonate with overwhelmed providers * Strategic storyteller: Can distill complex technology into a simple, repeatable narrative that sticks * Scrappy executor: Comfortable doing everything from writing LinkedIn posts to organizing executive dinners to pitching reporters * In-person collaboration: Excited to work from our NYC office daily You're a Good Fit If * You believe marketing is about building trust, not just generating awareness * You understand that in healthcare, relationships and reputation drive deals more than SEO * You measure success by pipeline influenced and competitive deals won, not vanity metrics * You're comfortable being the only marketer while laying foundation for future hires * You can balance strategic thinking with hands-on execution across multiple channels What We Offer * Direct impact: Work directly with founders to shape company positioning and go-to-market strategy * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, daily team lunches * Team culture: Quarterly retreats and monthly team events that build real connections in our close-knit NYC team * Career growth: Clear path to VP Marketing as we scale, with opportunity to build and lead a team Interview Process At each stage, we decide within 24 hours and update you shortly after: * First Chat (20 min) [Virtual]: Quick conversation about your experience building trust-based marketing in healthcare * Marketing Strategy Session (45 min) [Virtual]: Discuss how you'd position Clarion against funded competitors and build our presence without a big budget * Marketing Plan (Take-home): Create a 90-day plan for establishing Clarion's narrative and maximizing our fall conference schedule * Team Day (Half-day) [In-Person]: Present your plan, collaborate on real challenges, and meet the team in our NYC office If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you. Compensation Range: $160K - $200K