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  • Case Manager
    Case Manager
    2 days ago
    Full-time
    Manhattan, New York

    Job Summary: We are seeking a compassionate and organized Case Manager to support clients by assessing their needs, coordinating services, and helping them achieve personal, social, or healthcare-related goals. The ideal candidate will have strong communication skills, problem-solving abilities, and a commitment to providing quality client care. Key Responsibilities: Conduct client assessments to identify needs, goals, and available resources. Develop, implement, and monitor individualized service or care plans. Coordinate services with healthcare providers, social service agencies, community organizations, and other stakeholders. Maintain accurate and confidential client records and documentation. Monitor client progress and adjust service plans as needed. Advocate for clients to ensure access to appropriate services and resources. Provide crisis intervention and support when necessary. Educate clients and families about available programs, benefits, and community resources. Ensure compliance with organizational policies, regulations, and ethical standards. Prepare reports and participate in team meetings and case reviews. Requirements: Bachelor's degree in Social Work, Psychology, Human Services, Nursing, or a related field (preferred). Previous experience in case management, social services, healthcare, or a related role is preferred. Strong interpersonal, communication, and organizational skills. Ability to manage multiple cases and prioritize tasks effectively. Knowledge of community resources and support services. Proficiency with electronic record-keeping systems and Microsoft Office applications. Ability to maintain confidentiality and professional boundaries. Preferred Qualifications: Case Management certification or relevant professional licensure. Experience working with diverse populations. Bilingual skills are a plus. Work Environment: Office, healthcare facility, community-based organization, or remote setting. May require local travel for client visits, meetings, or community outreach activities. Benefits: Competitive salary Health, dental, and vision insurance Paid time off and holidays Professional development opportunities Retirement savings plan

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  • People Operations Partner
    People Operations Partner
    3 days ago
    Full-time
    New York

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... ------------------------------ The People Operations Partner is a trusted partner to our Operations Team, helping drive a high-performing, people-first culture during a period of growth at Blank Street. This role supports stores across multiple markets, partnering closely with General Managers and Operations Managers to strengthen teams, elevate performance, and support the employee experience. This role blends strategic partnership with hands-on execution and is ideal for someone who thrives in fast-paced environments, builds strong relationships quickly, and operates with sound judgment and professionalism. You'll partner with field leaders on employee relations, performance management, coaching, engagement, and talent development while proactively identifying trends and opportunities across the business. This role is based in-person out of our Brooklyn, NY office, reports to the HRBP Manager, and requires frequent travel across the markets and stores you support. Who We're Looking For --------------------- • You're an expert at handling employee relations issues and can navigate them with sound judgment, • You're confident coaching managers, not just giving advice, but helping others actually reach a solution and drive results, • You have a strong grasp of People Ops fundamentals (onboarding, compliance, documentation, investigations) and know how to apply them in real situations, • You're highly organized and detail-oriented, • You're responsive, action-oriented, and follow through, • You're comfortable with ambiguity, pivots, and fast pace, • You're a clear, thoughtful communicator through all mediums, • You genuinely enjoy supporting people and making the job fun What You'll Own --------------- Hire → Get the right people in • Partner with Talent Acquisition and Operations leaders on hiring strategy, interview calibration, and workforce planning across your markets, • Support strong hiring decisions by assessing talent quality, team fit, and long-term potential, • Ensure new hires have a smooth and consistent onboarding experience from offer acceptance through ramp-up, • Proactively identify hiring gaps, staffing risks, and organizational needs within your markets Develop → Make people better • Coach and support GMs, Shift Leads, and Operations Managers on performance management, accountability, feedback, and team dynamics, • Drive execution of People programs including performance coaching frameworks, engagement action planning, and policy rollouts, • Support internal promotions, succession planning, and leadership development across your markets, • Help leaders navigate difficult conversations confidently, fairly, and consistently Retain → Keep great people • Lead employee relations matters and investigations from intake through resolution with strong documentation, judgment, and professionalism, • Identify trends in turnover, attendance, engagement, and performance - partnering with Operations leaders to take proactive action early, • Act as a trusted resource for employees and managers, balancing employee experience with business needs, • Build strong relationships across your markets to maintain a clear pulse on team health, morale, and operational challenges Protect the Business → Make the business run and grow smoothly • Partner cross-functionally with TA, Payroll, Training, Finance, and Operations to support smooth business operations, • Use people data, operational trends, and feedback to identify risks, recommend solutions, and support business decision-making Requirements ------------ • 4+ years of HR or People Ops experience, ideally in a fast-paced retail or hospitality environment, • Working knowledge of labor laws and compliance requirements (I-9s, wage & hour, documentation standards), • Proven ability to manage multiple priorities and meet deadlines in a high-volume environment, • Demonstrated ability to stay organized and detail-oriented across multiple workstreams, • Comfortable using HR systems and tools (HRIS, ATS, Google Suite), • Ability to handle sensitive information with discretion and sound judgment, • Must be based in NYC with flexibility to travel throughout the market as needed Benefits & Perks ----------------- • $90,000 - $110,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Registered Nurse
    Registered Nurse
    10 days ago
    $40.2–$59.52 hourly
    Full-time
    Manhattan, New York

    The best thing about this role Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible. About the department “Why Cobleskill Regional Hospital? Part of Bassett Healthcare Network, Cobleskill Regional Hospital (CRH) has been distinguished as a 2024 Top 20 Critical Access Hospital in the U.S. by the National Rural Health Association (NRHA)—a recognition of our commitment to high-quality, rural healthcare. Founded in 1956, Cobleskill Regional Hospital is a 25-bed acute inpatient, not-for-profit hospital accredited by The Joint Commission. CRH provides inpatient care for general medical conditions, an inpatient short-term rehabilitation unit, and more than 20 outpatient specialty services. Known for strong teamwork, close working relationships, and a supportive environment, it’s a great place to build foundational skills and experience the unique rewards of rural healthcare while serving Schoharie County and the surrounding region What you'll do The Registered Professional Nurse (RN), Acute Care in the Medical Inpatient Unit is accountable for the delivery of safe patient care utilizing the nursing process. The RN assesses, plans, delivers, coordinates, integrates, and evaluates nursing care related to patient’s needs. The RN contributes to the support of patients through interdisciplinary teamwork. • Registered Nurse I: The RN I status is only appropriate for a new nurse in the first year of practice, as support from others in incorporated into this role as an expectation. Therefore, all RN I’s are expected to complete the requirements of the Nurse Residency program and complete the application and credentialing process for successful advancement to RN II by 12-15 months after hire., • Salary Range: $39.01 - $58.51 per hour, • Registered Nurse II: The RN II status requires at least 1-year experience as a RN, if experience is not relevant, RN II must complete RN residency program., • Salary Range: $40.58 - $60.87 per hour, • Registered Nurse III: The RN II status requires 3 years’ experience as an RN. One year of that experience must be within a relevant practice area. The RN III must be able to function as a preceptor, and it is preferred that the applicant have previous experience as a charge/resource nurse., • Salary Range: $42.22 - $63.33 per hour, • Registered Nurse IV: the RN IV status requires 5 year’s RN experience. Applicants with an Associate’s Degree must have 3 out of the 5 years’ experience in a relevant practice area. Applicants with a Bachelor’s or Master’s degree must have 2 of the 5 years’ experience in the relevant practice area. RNIV’s must be able to perform as a preceptor and must have certification in area of practice required (this requirement is waived for candidates with BSN or MSN degree)., • Salary Range: $43.93 - $65.89 per hour Essential job functions include: • Provides nursing care and services to patients throughout the life span and in various settings consistent with educational preparation, • Collects, analyzes and records relevant patient health data accurately, with no more than 3-5 exceptions, as measured by random supervisory chart review and/or direct supervisory observation and co-worker feedback., • Analyzes assessment data to identify patient problems, with no more than 2-3 exceptions, as measured by random supervisory chart review and/or direct supervisory observation., • Identifies expected outcomes individualized to the patient, with no more than 2-3 exceptions, as measured by random supervisory chart review and/or direct supervisory observation, • Develops a plan of care that describes interventions to attain expected outcomes, with no more than 2-3 exceptions, as measured by random supervisory chart review and/or direct supervisory observation, • Implements and records interventions appropriate to diagnosis or patient problem, with no more than 3-5 exceptions, as measured by random supervisory chart review and/or direct supervisory observation., • Evaluates the patient’s progress toward attainment of identified goals, with no more than 2-3 exceptions, as measured by random supervisory chart review and/or direct supervisory observation, • Adheres to approved, research-based practice standards, with no more than 2-3 exceptions, as measured by direct supervisory observation and random supervisory chart review, • Directs and supervises patient care provided by LPNs and support personnel 100% of the time according to department guidelines, as measured by co-worker feedback and managerial observation, • Demonstrates consideration of safety, effective utilization of equipment and materials, and cost in managing patient care, as measured by direct supervisory observation and co-worker feedback., • (RN I only) Enters accurate documentation (80-100%) of all patient care activities as measured by periodic random preceptor and supervisory chart review as per probationary appraisal schedule, • (RN I only) Performs and documents Point of Care (POC) testing and quality control in accordance with established laboratory policies and procedures, 100% of the time, as observed by supervisor and POC staff, • (RN I only) Maintains and documents testing reagents/supplies and equipment according to established laboratory procedures, 100% of the time, as observed by supervisor and POC staff., • Advocates for patients to ensure that care preserves and protects the patient’s autonomy, dignity and rights, • Delivers care in a non-judgmental and non-discriminatory manner that is sensitive to patient diversity, 100% of the time, as measured by no significant, substantiated patient or peer complaints received by the manager/supervisor, • Assures that patients have informed consent signed for indicated procedures, 100% of the time, as measured by random supervisory chart review, • Acts on behalf of patients in an ethical manner 100% of the time, as measured by co-worker and patient feedback and managerial observation, • Adheres to ANA Code of Ethics for Professional Nurses, • Acquires and maintains current knowledge and skills in his or her area of practice, • Provides proof of current licensure validation to supervisor. (To achieve excellence, one must do this in a proactive, timely manner prior to due date), • Completes required unit credentialing according to departmental policy by providing documented evidence of completion to supervisor, • (RN I only) Submits complete orientation checklist, • Provides to supervisor evidence of completion of all required training and competency validation. (To achieve excellence, one must take personal responsibility for this task and complete by the due date), • Participates in level appropriate number of hours of educational activity, according to pathway, related to job function annually and provides documented evidence of attendance or activity to supervisor., • Participates in nursing research, • Commits to an attitude of inquiry, research-based practice, and the advancement of nursing science as observed by managerial observation, • Helps to identify clinical problems requiring investigation as measured by co-worker feedback and managerial observation., • Assists in the collection of data within a structured format as measured by co-worker feedback and managerial observation., • Performs other duties as requested and observed by supervisor or manager. What we need from you Education: • 2 year / Associate Degree in Nursing, required or..., • Vocational / Technical Diploma Professional Nursing Program, required or..., • 4 year / Bachelor's Degree in Nursing, preferred All RN’s hired and do not currently hold a BSN will be expected to demonstrate enrollment in a bachelor’s prepared nursing program within 4 years of hire. BSN must be completed within 10 years. RN’s licensed on or before 12/19/17 are/remain exempt from this requirement. Experience: • New graduate or less than one year of experience as a Registered Nurse, required License/ Certification: • NYS licensure as Registered Nurse or valid interim permit, required, • BLS certification will be required within 6 months, • Other certifications may be needed based on department requirements Skills: • Clinical Skills, • Attention to Detail, • Multi-Tasking, • Advocacy, • Adaptability Physical Requirements: • Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects., • Occasional balancing, climbing, crouching, kneeling, lifting, pushing, pulling, reaching, • Frequent fit testing, • Constant typing, grasping, hearing, repetitive motion, seeing/ monitor/ computer use, standing, stooping, talking, visual acuity, walking Hazards: • Occasional radiation/radiant energy, • Frequent bodily fluids/bloodborne exposure Working Conditions: • Occasional noise, vibration, wet and/or humid, • Frequent odors Travel: • Occasional Travel - The job may require travel from time- to-time, but not on a regular basis Total Rewards Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include: • Paid time off, including company holidays, vacation, and sick time, • Medical, dental and vision insurance, • Life insurance and disability protection, • Retirement benefits including an employer match, • And more! Specific benefit offerings may vary by location and/or position. We are also offering a sign-on bonus for this position! The bonus amounts are based on the position type and are listed below. Additional details and eligibility requirements will be discussed during the interview process. Curr

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  • New Store Opening Associate
    New Store Opening Associate
    3 days ago
    Full-time
    New York

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add A Spark to the Ordinary... This is your opportunity to put your fingerprint on the growth and development of something truly exciting. As the NSO Associate, your primary responsibility will be leading and coordinating smooth, successful launches across all new growth projects and store form factors within the company. The right candidate is highly organized, thrives in a process-driven environment, and can confidently manage multiple deliverables and cross-functional stakeholders simultaneously. You understand how to keep projects moving forward, align teams, and execute against timelines to ensure successful openings and launches. This role will require travel based on New Store Openings and evolving business needs. What You'll Own Project coordination & communication • Use our project management and internal communication tools (Asana, Slack, Google Suite) to track and update progress on every project you're assigned., • Support the Senior NSO Associate in communicating timelines, blockers, and status updates to relevant stakeholders., • Help maintain and update store-specific documentation, checklists, and handoff materials across active projects. On-the-ground NSO duties • Place, receive, and unbox initial product and supply orders for new locations., • Receive, install, and calibrate small service equipment under the direction of the Senior NSO Associate., • Stage bar equipment and workflow layouts in alignment with Blank Street standards., • Conduct stress test days and full equipment test runs to confirm a new location is ready for bump-in., • Support store and equipment test days, flagging issues and coordinating resolutions in real time., • Liaise with external contractors for basic service and equipment coordination including internet, espresso machine installation, and miscellaneous construction needs., • Support build-out of store location wiki pages for incoming field teams., • Assist with DOH compliance walkthroughs and ops team check-ins ahead of opening., • Work closely with IT and Coffee Equipment teams to verify front and back end infrastructure is correctly set up and tested. Logistics & storage • Transport equipment and smallwares to and from our storage facility and between new location builds as needed — including loading, unloading, and organized staging., • Support the ongoing maintenance and inventory management of our equipment and smallware storage facility., • Track inventory levels and flag shortfalls or discrepancies to the Senior NSO Associate ahead of upcoming openings., • Help maintain a clean, organized, and safe storage facility environment at all times. Supporting operations beyond NSOs • Assist with seasonal smallware and equipment transitions, coordinating cross-functionally to ensure seamless rollouts., • Support store closure projects and equipment recovery as directed., • Pitch in on facilities needs when the NSO schedule allows., • Help review and organize vendor invoices and receipts for approval and submission to the finance team. Who You Are • 1–2 years of experience in hospitality, consumer brands, retail, or a new location opening environment., • Hands-on and action oriented — you'd rather be doing than delegating., • Excellent organizational skills with a proven ability to manage multiple tasks under pressure and tight timelines., • Highly effective written and verbal communicator — you keep people in the loop without being asked., • Adaptable and flexible — comfortable working both collaboratively and independently depending on what the project needs., • Comfortable learning on the job, including developing a working knowledge of permitting, basic construction, plumbing, electrical, and equipment calibration processes., • Tech-comfortable and quick to adopt new tools — experience with Google Suite, Asana, and Slack is a plus., • Passionate about creating safe, functional spaces for both customers and the team on the ground., • Must be comfortable working evenings and weekends where business dictates., • Comfort with travel across all markets., • A valid driver's license is preferable., • Abie to lift 50+ lbs. Benefits & Perks • $70,000 - $75,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Junior Operations & Project Manager
    Junior Operations & Project Manager
    1 month ago
    $80000–$90000 yearly
    Full-time
    Manhattan, New York

    IVDrips is New York’s premier concierge IV therapy brand and HelloDose is our telehealth platform for GLP-1 and peptide therapy. We deliver premium, personalized healthcare directly to patients — and we are growing fast. We need someone who can keep up and grow with us. How to Apply Send us a 2–3 minute video along with your resume In your video, tell us: Who you are and what has shaped you — the real version, not your resume read aloud What you are genuinely looking for in your next role What excites you — professionally and personally What kind of company would make you genuinely excited to walk in the door every morning and break down every barrier in front of you Why IVDrips and HelloDose — show us you know who we are Subject line: Junior Ops — [Your Name] — [One word that describes you] Applications without a video will not be reviewed. The Role You will work directly alongside our Director of Operations across both companies — keeping projects on track, building systems, collaborating across departments, and turning conversations into action. No two days look the same. Real responsibility from day one. You Are • Ambitious, hungry, and genuinely motivated to build something from the inside, • Already using AI tools every day — not as a novelty, as a core part of how you work, • Obsessively organized but comfortable operating in a fast-moving environment, • A natural collaborator who works seamlessly across teams, departments, and personalities, • Someone who figures things out without needing to be asked twice, • Passionate about healthcare, wellness, or tech-forward consumer brands, • Based in New York City or able to commute consistently — you want to be in the room, not on Zoom, • Able to make meaningful connections with everyone on the team from nurses to administrators You Bring • 1–3 years in operations, project coordination, or executive support — or a track record and hungriness about you that demonstrates the same skills, • Demonstrated comfort with AI tools in a professional context, • Fluency in Google Workspace — Docs, Sheets, Slides, Drive, • Clear, professional written communication, • Experience with CRM or project management platforms is a strong plus (Zenoti, HubSpot, Notion, ClickUp, Asana, or similar) We Offer • Direct mentorship from leadership from day one, • Real projects with real impact — immediately, • Exposure to every function across two growing brands: operations, sales, clinical, marketing, and technology, • A collaborative team that operates with energy, passion, and a genuine commitment to excellence, • Benefits of IVDrips services and HelloDose program access, • Competitive compensation with room to grow as you grow Work Location: Hybrid remote in Brooklyn, NY 11230

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  • HR Business Partner
    HR Business Partner
    3 days ago
    Full-time
    New York

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... ------------------------------ The HR Business Partner (HRBP) Senior Associate is a trusted partner to our Operations Team, helping drive a high-performing, people-first culture during a period of growth at Blank Street. This role supports stores across multiple markets, partnering closely with General Managers and Operations Managers to strengthen teams, elevate performance, and support the employee experience. This role blends strategic partnership with hands-on execution and is ideal for someone who thrives in fast-paced environments, builds strong relationships quickly, and operates with sound judgment and professionalism. You'll partner with field leaders on employee relations, performance management, coaching, engagement, and talent development while proactively identifying trends and opportunities across the business. This role is based in-person out of our Brooklyn, NY office, reports to the HRBP Manager, and requires frequent travel across the markets and stores you support. Who We're Looking For --------------------- • You're an expert at handling employee relations issues and can navigate them with sound judgment, • You're confident coaching managers, not just giving advice, but helping others actually reach a solution and drive results, • You have a strong grasp of People Ops fundamentals (onboarding, compliance, documentation, investigations) and know how to apply them in real situations, • You're highly organized and detail-oriented, • You're responsive, action-oriented, and follow through, • You're comfortable with ambiguity, pivots, and fast pace, • You're a clear, thoughtful communicator through all mediums, • You genuinely enjoy supporting people and making the job fun What You'll Own --------------- Hire → Get the right people in • Partner with Talent Acquisition and Operations leaders on hiring strategy, interview calibration, and workforce planning across your markets, • Support strong hiring decisions by assessing talent quality, team fit, and long-term potential, • Ensure new hires have a smooth and consistent onboarding experience from offer acceptance through ramp-up, • Proactively identify hiring gaps, staffing risks, and organizational needs within your markets Develop → Make people better • Coach and support GMs, Shift Leads, and Operations Managers on performance management, accountability, feedback, and team dynamics, • Drive execution of People programs including performance coaching frameworks, engagement action planning, and policy rollouts, • Support internal promotions, succession planning, and leadership development across your markets, • Help leaders navigate difficult conversations confidently, fairly, and consistently Retain → Keep great people • Lead employee relations matters and investigations from intake through resolution with strong documentation, judgment, and professionalism, • Identify trends in turnover, attendance, engagement, and performance - partnering with Operations leaders to take proactive action early, • Act as a trusted resource for employees and managers, balancing employee experience with business needs, • Build strong relationships across your markets to maintain a clear pulse on team health, morale, and operational challenges Protect the Business → Make the business run and grow smoothly • Partner cross-functionally with TA, Payroll, Training, Finance, and Operations to support smooth business operations, • Use people data, operational trends, and feedback to identify risks, recommend solutions, and support business decision-making Requirements ------------ • 4+ years of HR or People Ops experience, ideally in a fast-paced retail or hospitality environment, • Working knowledge of labor laws and compliance requirements (I-9s, wage & hour, documentation standards), • Proven ability to manage multiple priorities and meet deadlines in a high-volume environment, • Demonstrated ability to stay organized and detail-oriented across multiple workstreams, • Comfortable using HR systems and tools (HRIS, ATS, Google Suite), • Ability to handle sensitive information with discretion and sound judgment, • Must be based in NYC with flexibility to travel throughout the market as needed Benefits & Perks ----------------- • $90,000 - $110,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Head of Construction
    Head of Construction
    3 days ago
    Full-time
    New York

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... ------------------------------ Blank Street is seeking a Head of Construction (US) to lead the planning and execution of a high-volume pipeline of new café builds across the United States. This role owns end-to-end delivery — from pre-construction due diligence through closeout — ensuring projects are delivered on time, on budget, and to brand standards at scale. Reporting to the Director of Real Estate, the Head of Construction will lead two Senior Project Managers and will have the ability to grow the team as our footprint expands. This is a highly cross-functional role partnering closely with Real Estate Strategy, Design, Operations, Finance, and external vendors to bring new cafés to life. Who We're Looking For --------------------- • A construction leader who combines strategic planning with hands-on execution and a bias toward action., • Strong people manager and coach with experience building and scaling high-performing teams., • Direct experience managing dozens of concurrent retail construction projects, ideally in QSR and/or food & beverage, while balancing complex stakeholders and fast-moving timelines., • A clear communicator who can influence across disciplines and levels, and who values high standards and attention to detail., • Comfortable in ambiguity, able to create structure, and excited to build repeatable processes. What You'll Own --------------- • Lead the US construction function, setting strategy, standards, and operating rhythm to support rapid growth., • Deliver an aggressive annual new café opening plan, building the team, tools, vendor network, and operating cadence required to consistently open many sites each year., • Manage, mentor, and develop a team of Senior Project Managers; define resourcing plans and hire to scale as needed., • Own project delivery for new store builds and remodels initiatives from pre-construction through turnover and punch-list., • Establish and maintain project schedules, scopes, budgets, and risk mitigation plans; provide clear reporting to leadership., • Drive vendor and partner performance including general contractors, subcontractors, architects/engineers, expeditors, and consultants., • Partner with Real Estate and Design to confirm site feasibility, optimize constructability, and protect the customer and brand experience., • Ensure compliance with building codes, permitting requirements, safety standards, and Blank Street policies., • Build and continuously improve tools and processes (playbooks, templates, cost benchmarking, closeout standards, lessons learned)., • Oversee procurement and cost control practices, change order management, and forecasting accuracy., • Lead handoff to Operations and Facilities, ensuring readiness, documentation, and smooth openings. Requirements ------------ • 10+ years of construction and/or project management experience, including significant experience delivering commercial retail/hospitality projects., • 5+ years leading teams, with demonstrated success developing talent and creating accountability., • Proven track record delivering multiple concurrent projects across varied geographies., • Deep knowledge of the full construction lifecycle including budgeting, scheduling, contracts, permitting, and closeout., • Strong financial acumen with experience managing capital budgets, forecasting, and change control., • Working knowledge of US building codes, safety practices, and contractor management best practices., • Willingness to travel regularly to US project sites as needed., • Authorized to work in the United States. Benefits & Perks ----------------- • $170,000 - $190,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Art Director, Content
    Art Director, Content
    3 days ago
    Full-time
    New York

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary... ------------------------------ As Blank Street scales (new markets, more product launches, higher expectations), we need someone who can help us see our content ambitions to fruition. As Senior Art Director, Content, you will own the art direction of Blank Street's social and content channels. That means defining how the brand looks and feels day to day, in motion, across platforms. This is not a role for someone who just reacts to trends or executes briefs. You're here to set the bar, build a point of view, and make sure everything we publish actually feels like Blank Street. If done well, this role quietly but meaningfully changes how the brand is perceived. What You'll Own --------------- • Pushing the work forward creatively while protecting the integrity of the brand., • The art direction and visual standards of Blank Street's social and content channels., • The creative direction, feedback, and development of the content team., • The evolution of our social look and feel into a coherent, scalable system., • Insights, reporting, and creative reviews that inform what we make next., • Creative partnership with producers, creators, and marketers to deliver work that feels intentional and elevated. Who We're Looking For --------------------- • Strong taste and a clear, defensible creative POV., • Proven experience leading and developing creative teams., • Deep understanding of social as a creative medium, not just a marketing channel., • Comfortable owning insights and performance reporting and translating them into creative direction., • High standards for craft, clarity, and how work lands in the world. Requirements ------------ • 7–10+ years of experience in art direction, content, or brand creative roles, with clear ownership of social or digital content., • Demonstrated experience leading and developing creative teams, not just managing projects., • Strong portfolio showing a consistent visual POV, high craft, and social-first thinking. Benefits & Perks ----------------- • $120,000 - $140,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers., • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Senior Product Designer
    Senior Product Designer
    5 days ago
    Full-time
    New York

    About Blank Street Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Add a Spark to the Ordinary At Blank Street, we're building thoughtful, beautifully designed experiences, both in-store and digitally. We're looking for a Senior Product Designer to join our Product Design team to help drive exciting initiatives. As a Senior Product Designer, you will own the design of our consumer app and internal tools, combining user research, a strategic mindset, and design skills across both UX and Visual to deliver stellar customer experiences. You are not only a craft expert across UX and visual design, but also a strategic partner who helps shape what we build and why. You bring a strong point of view grounded in research and data, and you are comfortable navigating ambiguity to define product direction. You translate insights into actionable design strategies, aligning user needs with business goals. You advocate for the customer at every stage, ensuring that design decisions are intentional, scalable, and impactful. This role is fully in-person and based out of our Brooklyn, NY office. What You'll Own: App Experience Design • Lead the end-to-end design process for the consumer app, from discovery and research through concept development, design execution, and post-launch iteration, • Design holistic experiences — systems, flows, and interfaces — that are intuitive, elegant, and scalable, • Create wireframes, high-fidelity designs, and prototypes to communicate ideas effectively Internal Tools Design • Own the design of internal tools that support operations, store teams, and other internal users, • Ensure internal-facing products are intuitive and reduce friction in day-to-day workflows User Research & Insights • Plan and conduct user research to uncover insights, validate hypotheses, and inform product strategy, • Translate research findings into clear product opportunities, frameworks, and design directions, • Champion a user-centered and data-informed design culture, advocating for best practices across teams Collaboration & Standards • Partner closely with product and engineering to shape roadmaps and prioritize initiatives based on user and business impact, • Serve as a steward of the team's design system, ensuring consistency, quality, and scalability across platforms while sharing ownership with the broader team, • Present and communicate complex ideas and design rationale to stakeholders at all levels, • Explore and integrate AI-driven opportunities into the product experience where relevant Requirements: • 5-7 years of experience minimum in a product design, user experience, or equivalent role, with demonstrated leadership on complex digital products, • Bachelor's degree preferred, with multidisciplinary background such as psychology, computer science, information sciences, human/computer interface design or commerce/business, • Strong foundation in user research methodologies (qualitative and quantitative), including user interviews, usability testing, journey mapping, and synthesis of insights into product direction, • Experienced, innovative and forward-thinking designer who can demonstrate leadership of medium-scale projects from concept to completion - research, approach, design strategy, systems, and implementation, • Experience contributing to and evolving design systems and tokens in partnership with engineers., • Experience working with generative AI, personalization systems, or recommendation engines, • Proven interpersonal skills, stakeholder relation skills, and ability to work in a team environment, • Strong storytelling with excellent verbal, written and visual communication skills, • High proficiency in the use of tools such as Figma as well as Adobe Creative Suite, Keynote, and Google Slides Benefits & Perks: • $140,000 - $160,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Head of Social
    Head of Social
    5 days ago
    Full-time
    New York

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary... ------------------------------ As Blank Street scales, we need someone who can own not just how our content looks, but what it stands for. As our Head of Social, you will define the creative POV across our social channels and ensure that what we publish builds long-term brand equity, not just short-term noise. Reporting into our Global Creative Director, you'll partner closely with US & UK Marketing to shape a cohesive, scalable content system that reflects who we are as a brand, and protect that standard as we grow. What You'll Own --------------- • Define and evolve the creative POV across all social platforms., • Build a clear content framework that balances brand storytelling, product education, and campaign support., • Lead and develop members of the content team, raising the bar for craft and clarity., • Partner cross-functionally with Marketing to translate campaign goals into brand-led executions., • Establish a scalable visual and editorial system that can grow with the business., • Own insights and reporting in partnership with Marketing, using data to inform creative decisions without diluting brand integrity. Who We're Looking For --------------------- • A strong creative leader with a distinct, defensible point of view., • Experience owning social strategy and creative direction at a high-growth lifestyle, fashion, or beauty brand., • Comfortable presenting to senior stakeholders and advocating for brand-first thinking., • Experienced in building systems, not just campaigns., • Deep understanding of how social platforms shape brand perception., • High standards for taste, clarity, and cultural relevance. Requirements ------------ • 8–10+ years in creative, brand, or social leadership roles., • Clear ownership of a social channel or brand ecosystem., • Experience managing and developing creative talent., • Portfolio demonstrating both aesthetic strength and strategic thinking. Benefits & Perks ----------------- • $120,000 - $140,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers., • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Head of Corporate IT & Security
    Head of Corporate IT & Security
    5 days ago
    Full-time
    New York

    About Blank Street Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Add a Spark to the Ordinary Corporate IT is a critical enabler of how Blank Street grows, powering our teams to move fast, stay connected, and operate securely at scale. This role leads the strategy and execution of Corporate IT, with clear decision-making ownership and close, dotted-line partnership with Field IT leads across the US and UK to ensure a seamless, high-performing experience across every store and office. What You'll Own: • Corporate IT strategy and operating model (support intake, prioritization, escalation, documentation), • Dotted-line partnership with Ishaq (UK Field IT) and alignment with the US Field IT hire — you set global strategy and standards, local teams execute, • Security fundamentals: identity, access, endpoint security posture, incident readiness, • MDM and endpoint standards: provisioning, compliance, refresh cycles, secure configuration baselines, • SaaS consolidation: reduce sprawl, manage vendors, improve cost and risk controls, • Training and enablement: onboarding/offboarding, security hygiene, self-serve playbooks, • AI enablement and governance: safe usage policy, approved tools, training, evaluation of new tools, • Field IT alignment (US + UK): standards, tooling alignment, decision-making, escalations Who You Are: • Senior operator who can set strategy and build an IT operating model from scratch — this is a greenfield function, • Strong security and risk mindset with practical, hands-on execution, • Clear communicator who can train and influence across the business, from store teams to executives, • Comfortable working across geographies (US + UK) and multiple retail sites, • Experience with AI governance and establishing safe usage policies across an organization Requirements: • 8+ years in Corporate IT, IT Operations, Security, or related roles, • Hands-on experience with identity/access management and endpoint management (MDM), • Experience consolidating SaaS tools and managing vendors/budgets, • Experience operating across multiple sites and geographies, • Experience building or scaling an IT function (not just maintaining an existing one), • Familiarity with AI tool governance and policy development is a plus, • Background in retail, hospitality, or multi-site consumer businesses is a plus Benefits & Perks: • $150,000 - $200,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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