Customer Service & Scheduling Coordinator
21 days ago
Montclair
Job DescriptionBenefits: • Competitive salary, • Opportunity for advancement Were hiring a sharp, organized, and customer-focused Customer Service Representative (CSR) to join our growing team. This is a part-time role (MondayFriday, 8:00 AM 1:00 PM) with a clear path to full-time (40 hours/week) as the business continues to grow. What Youll Be Doing • Answering inbound calls and responding to customer inquiries, • Following up on leads (no cold calling), • Booking and confirming appointments, • Managing and optimizing the daily schedule, • Working closely withand taking direction fromthe Office Manager to keep operations running smoothly, • Helping ensure customers have a seamless, professional experience from first call to job completionWhat Were Looking For, • Strong communication skills (clear, professional, and personable), • Highly organized and detail-oriented, • Comfortable multitasking in a fast-paced environment, • Reliable and punctual (8 AM means ready to go, not walking in with coffee), • Basic computer skills (CRM/scheduling software experience is a plus), • Team-oriented with a willingness to follow established processesHours & Growth, • Part-time: MondayFriday, 8:00 AM 1:00 PM (2025 hours/week), • Growth opportunity: This role can expand into a full-time position as the business growsCompensation & Benefits, • Competitive hourly pay (based on experience), • Opportunity to transition into full-time with benefits, • Stable, growing company backed by the Ace Hardware brand, • Professional, team-focused work environmentAbout Us Ace Handyman Services Montclair is a locally owned business backed by the trusted Ace Hardware name. We pride ourselves on delivering top-tier service with professionalism, reliability, and respect. If youre organized, motivated, and ready to grow with a company thats actually going somewhere, apply now.