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  • Independent Business Development Manager
    Independent Business Development Manager
    1 month ago
    $3000 monthly
    Full-time
    Manhattan, New York

    Overview Join our highly driven and successful team as a commission only Business Development Managers. In this energetic role, you will actively engage with clients, promote our products and services, and build lasting relationships that foster brand loyalty. This 1099 contractor position offers an exciting opportunity to develop and expand your sales skills while greatly increasing your earning potential. What You're Day to Day Looks Like • Proactively prospect, cold-call, and visit local merchants and businesses in person to introduce our services and generate new business opportunities., • Successfully bypass gatekeepers to secure appointments with business owners and decision-makers., • Deliver professional, tailored demonstrations of our POS system, emphasizing technology benefits (Backoffice reporting, P-Mix, labor management) and payment processing., • Apply effective sales and pricing strategies to negotiate agreements and maximize sales opportunities., • Identify opportunities to upsell additional products or services that meet clients' needs., • Manage the full sales cycle from initial contact to contract signing., • Attend meetings, training sessions, and administrative work at our Wall Street office or remotely as needed. What You Bring to the Table • Professional telephone etiquette and strong communication skills with the ability to clearly convey product benefits and listen attentively to customer needs, • Highly motivated with a "hunter" mentality, • Proficiency in upselling techniques to increase sales volume and enhance customer satisfaction, • Previous experience in outside sales, retail sales, customer service, or business development, • Excellent interpersonal and negotiation skills., • Confidence when networking meeting with perspective merchants and business owners Requirements for Success • Location: NYC area or Remote/Hybrid (Legal US citizenship status and residency required; relocation assistance and Visa sponsorship unavailable)., • Experience: Minimum 1 year of outside sales experience. Experience in retail store environments or customer service roles is highly desirable., • Industry Knowledge: Minimum 1 year of experience working in the restaurant industry (FOH or BOH)., • Technical Aptitude: Able to thoroughly learn and understand technical terminology and products, • Mindset: Highly motivated, career-oriented, entrepreneurial with a strong desire for growth and success. Why You Should Join Our Team of Go-Getters • HIGH** payout and upfront commissions as much as $3,000 per location, as well as generous performance incentives and** ongoing monthly residuals., • Opportunity to work both in the field and from our Downtown Office., • Ongoing training and professional development., • Supportive team environment with many opportunities for career advancement. (We're growing!), • The chance to make a meaningful impact by helping local businesses grow and access services they need at prices that are fair and even. Embark on a rewarding career where your energy fuels success! We are committed to supporting your growth through comprehensive training and a vibrant team environment. If you're passionate about connecting with people, enjoy face-to-face sales, and are looking for a rewarding opportunity to grow your career, we'd love to hear from you!

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  • Virtual Personal Assistant (PA)
    Virtual Personal Assistant (PA)
    2 months ago
    $18–$25 hourly
    Part-time
    New York

    We are seeking a highly organized, dependable, and professional Virtual Personal Assistant to support our insurance team with daily administrative and coordination tasks. The ideal candidate will be comfortable working remotely, communicating professionally, managing confidential information, and keeping multiple tasks organized. Key Responsibilities • Manage calendars, appointments, meetings, and reminders., • Coordinate virtual meetings through Microsoft Teams and other platforms., • Respond to emails, messages, and routine client inquiries., • Maintain and organize digital files, documents, and records., • Assist with preparing reports, spreadsheets, presentations, and correspondence., • Support insurance-related administrative tasks and follow up on outstanding items., • Schedule appointments and coordinate communication with clients, agents, and team members., • Enter and update information accurately in company systems., • Help monitor deadlines, follow-ups, and daily priorities., • Handle sensitive company and client information with professionalism and confidentiality., • Perform other administrative duties as assigned. Qualifications • Previous experience as a personal assistant, virtual assistant, administrative assistant, or similar role preferred., • Excellent written and verbal communication skills., • Strong organizational and time-management abilities., • Proficiency with Microsoft Office, Microsoft Teams, email, and online collaboration tools., • Strong attention to detail and accuracy., • Ability to work independently and meet deadlines., • Professional attitude and reliable internet connection., • Experience in the insurance or financial services industry is a plus. What We Offer • Remote work environment., • Flexible scheduling, depending on business needs., • Opportunity to develop experience in the insurance industry., • Supportive and professional team environment., • Opportunities for growth and increased responsibilities.

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  • Executive Assistant / Office Manager / Event Coordinator
    Executive Assistant / Office Manager / Event Coordinator
    2 months ago
    $60000–$80000 yearly
    Full-time
    Manhattan, New York

    About the Role We’re looking for a highly organized, proactive, and resourceful Executive Assistant / Office Manager / Event Coordinator to support our leadership team and keep our NYC office running smoothly. This is a hands-on, in-person role for someone who thrives in a fast-moving environment and enjoys wearing multiple hats. You’ll manage executive scheduling and logistics, oversee the day-to-day office experience, and help plan and execute company events, team gatherings, and external activations. The ideal candidate is exceptionally organized, anticipates needs before they arise, communicates clearly, and is comfortable taking ownership of everything from a complicated calendar to a last-minute event request. Responsibilities Executive Support • Manage calendars, meetings, scheduling, and day-to-day priorities for executives., • Coordinate domestic and international travel, including flights, hotels, transportation, itineraries, and reservations., • Organize meetings and ensure executives have the information and materials they need in advance., • Handle expense reports, receipts, reimbursements, and other administrative tasks., • Assist with email, correspondence, document preparation, and follow-ups as needed., • Track deadlines, commitments, and action items., • Coordinate with internal teams, external partners, vendors, and guests., • Handle sensitive and confidential information with discretion., • Anticipate executive needs and proactively resolve scheduling or logistical issues., • Personal/miscellaneous task assistance to the founders. Office Management • Own the day-to-day operations of the NYC office., • Maintain a welcoming, organized, and well-stocked workspace., • Manage office supplies, snacks, equipment, deliveries, mail, and vendor relationships., • Coordinate repairs, maintenance, cleaning, building access, and other facilities needs., • Serve as the primary point of contact for building management and office vendors., • Help onboard new employees, including workspace setup, equipment coordination, and office orientation., • Coordinate team lunches, celebrations, meetings, and other employee experiences., • Identify and implement ways to improve office operations and team experience. Events & Experiences • Plan and execute company events, launch events, dinners, team outings, retreats, conferences, and community activations., • Research and source venues, restaurants, caterers, entertainment, transportation, and other vendors., • Manage event budgets, quotes, contracts, timelines, guest lists, RSVPs, and logistics., • Coordinate with marketing, leadership, partners, and external vendors on event execution., • Manage on-site setup, check-in, vendor coordination, troubleshooting, and breakdown., • Help develop creative event concepts and memorable guest experiences., • Coordinate travel and logistics for off-sites and company retreats., • Be available for occasional evening or weekend events when required. Qualifications • 1–3 years of working experience, and experience in executive assistance, office management, events, hospitality, operations, or a similar role preferred., • Exceptional organizational and time-management skills., • Strong attention to detail and ability to manage multiple priorities simultaneously., • Comfortable operating independently with limited oversight., • Excellent written and verbal communication skills., • Strong judgment and discretion when handling confidential information., • Ability to remain calm, flexible, and solutions-oriented when plans change., • Comfortable working directly with executives and senior external partners., • Experience managing vendors, travel, events, or office operations strongly preferred., • Proficiency with Google Workspace, Slack, calendar management, spreadsheets, and other common workplace tools., • Familiarity with New York City venues, restaurants, vendors, and logistics is a plus., • Hospitality mindset and willingness to jump in wherever needed. What Success Looks Like • Executive calendars, travel, and logistics operate smoothly with minimal intervention., • Office needs are identified and addressed before they become problems., • Employees and visitors consistently have a polished, welcoming office experience., • Events are well-organized, on-budget, and executed seamlessly., • Leadership can confidently hand off logistical and operational projects knowing they will be completed., • You become the person the team relies on to make things happen. Who You Are You’re someone who notices when the conference room is missing something, remembers that an executive has a flight immediately after a meeting, catches a scheduling conflict before anyone else does, and can turn a loose idea for an event into a fully executed experience. You’re comfortable doing both high-level coordination and unglamorous operational work. No task is too small when it needs to get done, and you take pride in making complicated things feel effortless for everyone else. Fresh graduates are welcomed to apply! This role is based in New York City and requires in-person attendance five days per week.

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  • MA, LPN, RN VIRTUAL Hiring Event
    MA, LPN, RN VIRTUAL Hiring Event
    2 months ago
    $24–$52 hourly
    Full-time
    Manhattan, New York

    Date: Tuesday, August 25, 2026 Time: 11:00AM- 3:00PM Positions: MA, LPN, RN Medical Assistant Locations: Bronx, Brooklyn, Manhattan, Queens Job Description: Patient Care: Manage patient intakes, ensuring accurate information is recorded, including vital signs, medical history, and patient concerns. Venipuncture & Specimen Collection: Perform blood draws, urine dipsticks, stool collection, and rapid tests such as Strep, Flu, COVID, and RSV, ensuring proper labeling and handling of all specimens. Diagnostic Testing: Perform EKGs and point-of-care testing, and assist in other diagnostic procedures under the direct supervision of a Physician or APP. Clinical Assistance: Prepare patients and exam rooms for visits and procedures, and assist providers during physical exams and in-office treatments. Instrument Sterilization: Clean, sterilize, and maintain medical equipment and instruments to ensure patient safety and infection control. Laboratory Support: Operate and maintain lab equipment such as CBC analyzers and urinalysis machines; prepare, process, and store specimens appropriately (room temp, refrigerated, or frozen). Requirements: High School Diploma or equivalent. Valid Medical Assistant Certification. Current Basic Life Support (BLS) certification. At least 1 year of relevant experience in outpatient care or lab settings. Proficient in EMR/LIS systems (e.g., LABDAQ). Reliable transportation to travel between NYCBS locations. TRAVEL REQUIRED FOR FLOAT POOL Strong attention to detail and ability to multitask in a fast-paced environment. Pay: Salary: Starting at $24 per hour Benefits from Day One: Health, Dental, and Vision Insurance, Life Insurance, Short- and Long-Term Disability, 401(k) Plan with Company Contributions, Generous Paid Time Off (PTO) and 8 Paid Holidays (2 Floating) Shift: Five 8.5 hour shifts, Mon-Fri between 7:30am-7:00pm Licensed Practical Nurse (LPN) Locations: Staten Island, Brooklyn, Manhattan, and FLOAT POSITIONS Job Description: Update and maintain the electronic medical record with up to date vital signs, patient demographics, medication reconciliation, allergies and medical diagnoses Manage Physician inbox messages and prioritize tasks assigned via the electronic medical record Assist in maintaining the medical inventory; place orders for new materials and stock rooms to ensure adequate supplies for physician staff Clean and prepare examination rooms prior to patient appointments Escort patients to exam rooms Requirements: Current NYS LPN license required. Basic Life Support (BLS) certification is required. Consistent professional conduct and meticulous attention to detail. Excellent verbal and written communication skills as well as excellent interpersonal skills with patients, staff, and other health care professionals. Experience with EMR’s Reliable transportation to any of NYCBS location for patient care needs Pay: Salary: Starting at $35.75 per hour based on experience Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, Paid Time off (PTO), 8 paid holidays (2 floating) Shift: Five 8.5 hour days, Mon-Fri between the hours of 7:30am-7:00pm Registered Nurses Locations: Manhattan, Bronx, Queens, Brooklyn, Long Island Job Description: Administer chemotherapeutic and biologic agents, as well as supportive care medications as prescribed by a physician Recognize and treat cancer-related and treatment-related issues. Monitor and chart vital signs, document in the medication administration record Requirements: Valid New York State RN License Basic Life Support (BLS) certification is required Excellent assessment, communication, and organizational skills Proficiency with an EMR (preferred) Prolonged periods of sitting at a desk working on a computer, standing, bending and reaching Knowledge of standard precautions and the ability to utilize appropriate PPE when administering cytotoxic agents and handling bloodborne pathogens and bodily fluids Must be able to lift up to 50 pounds at times Reliable transportation to travel to NYCBS locations for patient care needs At least 1 year of experience in an oncology outpatient center or at least 1 year of experience in administering medications preferred. At least 1 year of patient care experience REQUIRED Pay: Starting at $52 per hour + Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long- 401k Plan, Paid Time Off (PTO), 8 paid holidays (2 floating)term disability, Shift: Monday to Friday (7am-7pm); 10 Hour Shift X 4 Workdays | NO Weekends Sample Work Week: 10 Hour Shifts Mon, Tues, Thurs, Fri from 8:00am-6:00pm, RDO Wednesday Salary or Hourly Rate Multiple roles paying $24- 52/hour +

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  • Architectural Technician
    Architectural Technician
    2 months ago
    $55000–$70000 yearly
    Full-time
    Long Island City, Queens

    Narofsky Architecture and Design are architects and interior designers. Our reputation of consistently providing high quality work with attention to detail is our mark. Our client base is impressive and our work type is varied, interesting and creative. Project work includes high-end residences, healthcare facilities, commercial spaces, and retail stores This is a great opportunity for recognition and advancement for the right candidates. Candidates will work in a collaborative studio environment among other fun and hardworking professionals. We are located in LIC and seek a friendly, highly motivated, organized, pro-active, creative and self-disciplined individual junior architect with 2- 5 years of practical experience. The required qualifications include but are not limited to: • 2-5 years’ experience in high-end residential design and construction, • Strong Communication skills, • Bachelor’s degree in Architecture or equivalent, • Proficiency in residential construction documents, • Familiarity with NYS and NYC Building Codes and Building Practices, • Experience with the coordination of consultants including Mechanical, Electrical, Plumbing and Structural engineers as well as lighting designers and other consultants, • Strong experience with Revit, AutoCAD, SketchUp, Rhino, Enscape, Adobe Suite including Photoshop, In-design and other computer application literacy, • Oral and written command of the English Language, • Multi-tasking/time management skills: the ability to work on several projects at the same time in either a management or production role Job Responsibilities include but are not limited to: • Execute projects through all phases of design, • Actively communicate and collaborate with design and technical leadership, • Produce high quality drawings in conformance with project time, scope and quality parameters., • Effectively document designs through Construction Documents, Construction Administration, and final punch list. Candidates must be eligible to work in the US. Please send a cover letter with salary requirements, resume, professional references, and samples of work, if available. This position is for immediate hire

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  • BILINGUAL CARE COORDINATOR
    BILINGUAL CARE COORDINATOR
    2 months ago
    $24–$28 hourly
    Full-time
    Elmhurst, Queens

    We are looking for both English/Spanish Care Coordinators Job Summary: The Home Care Coordinator is responsible for coordinating and managing home care services to ensure clients receive high-quality, compassionate, and individualized care. This role involves assessing client needs, developing care plans, scheduling caregivers, monitoring service delivery, maintaining accurate documentation, and communicating with clients, families, and healthcare professionals. Key Responsibilities: - We have our own system we use (We will train you for this part) - Pre-Billing - Act as a direct link between family, the home care agency, and the insurance case manager. - Communicate with patients and aides - Ability to staff cases - Problem solver / Good people skills - Communicate with MLTC to authorize services, adjust care hours, report changes in patient health, and updating care plans. Qualifications: • Experience in healthcare administration, nursing, social work, or a related field preferred, • Experience in home care, healthcare coordination, case management, or patient services a must, • Knowledge of home care regulations and documentation requirements., • Strong organizational, problem-solving, and multitasking abilities., • Excellent communication and interpersonal skills., • Proficiency with electronic health records (EHR) and Microsoft Office applications., • Ability to work independently and collaboratively in a fast-paced environment. Preferred Skills: • Good communication skills. We Prioritize this!, • Care planning and case management, • Scheduling and workforce coordination, • Customer service and conflict resolution, • Time management and attention to detail, • HIPAA compliance and confidentiality, • Team collaboration and leadership PAY RATE: $24-$28 ( Based on experience - negotiable) Benefits: • Dental insurance, • Health insurance, • Paid time off Experience: • Home care: 2 years (Preferred), • Care Coordinator: 2 years (Preferred) Language: • English and Spanish (Required)

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  • Student Success & Pathways Officer
    Student Success & Pathways Officer
    2 months ago
    $25–$30 hourly
    Part-time
    Manhattan, New York

    The Part-time Student Success & Pathways Officer at The Cooper Union expands access to The Cooper Union’s precollege STEM programs by actively managing the student recruitment and engagement pipeline from initial outreach through application, enrollment, and early academic persistence. Student Success & Pathways Officer — Revised Job Description TITLE: Student Success & Pathways Officer DEPARTMENT: STEM Pre-College Programs (STEM Outreach), School of Engineering REPORTS TO: Director of STEM Outreach TYPE: Part-time: 25 hours/week, Exempt, Non-Union Last Edited: 08.15.2026 JOB SUMMARY The Part-time Student Success & Pathways Officer expands access to The Cooper Union’s precollege STEM programs by actively managing the student recruitment and engagement pipeline from initial outreach through application, enrollment, and early academic persistence. This is a high-autonomy, hands-on role for a fast-paced thinker and exceptionally strong independent operator who can move fluidly between strategy and execution. The successful candidate must be able to identify what needs to happen next, investigate details, solve problems, make sound judgment calls, and move work forward without waiting for step-by-step direction or administrative support. The Officer serves as a one-person recruitment, engagement, and student-pathways operation within the STEM Pre-College Programs team. This individual must be equally comfortable developing a recruitment strategy, calling a school counselor, analyzing application conversion data, cleaning a CRM record, following up with a family, troubleshooting an enrollment issue, creating a tracking system, and noticing that an important detail has fallen through the cracks. This role is best suited for someone who: • Thinks quickly and critically and can assess a situation, determine priorities, and act., • Is naturally inclined to get into the weeds and investigate details rather than assuming someone else will handle them., • Demonstrates exceptional follow-through and is persistent about closing loops., • Can manage multiple active recruitment and student-engagement priorities simultaneously., • Works independently and does not require an assistant or extensive administrative infrastructure to remain organized and effective., • Understands that successful recruitment depends not only on outreach, but also on meticulous tracking, timely follow-up, relationship management, and conversion., • Can distinguish between what is urgent, what is important, and what requires escalation to the Director., • Takes ownership of outcomes rather than simply completing assigned tasks. This is a student-facing, partner-facing, strategic and execution-oriented position grounded in relationship-based recruitment, pathway navigation, operational excellence, and data-informed decision-making. It is not a clerical or administrative “catch-all” position; however, the successful candidate must be willing and able to personally execute the detailed operational work necessary to produce results. CORE RESPONSIBILITIES AND TIME ALLOCATION 1. Strategic Access, Engagement & Recruitment — 6.5 Hours Strategic Focus: Build strong, productive referral pathways that generate qualified applicants while personally managing the details required to move prospective students from awareness to action. Responsibilities: • Build and deepen referral pathways with STEM teachers, guidance counselors, school departments, school leaders, and community-based organizations., • Identify high-potential schools, communities, organizations, and recruitment channels rather than relying solely on broad-volume outreach., • Prioritize fit, preparedness, and conversion over outreach volume alone., • Conduct school visits, information sessions, recruitment presentations, and Zoom meetings for prospective students, families, educators, and partners., • Proactively contact schools and community partners by email and phone rather than waiting for inbound inquiries., • Develop and maintain a comprehensive High School and Community Partner Database., • Maintain accurate records of outreach, responses, follow-ups, referrals, and recruitment outcomes., • Identify stalled relationships or recruitment opportunities and independently determine appropriate follow-up., • Track prospective students and referral sources through the recruitment funnel., • Coordinate recruitment activity with STEM Ambassadors and ensure outreach assignments are completed., • Continually assess which recruitment strategies are producing applicants and adjust efforts accordingly. 2. Student Pathway Navigation — 7.0 Hours Strategic Focus: Ensure students and families clearly understand program opportunities, admissions expectations, readiness requirements, deadlines, and next steps. Responsibilities: • Facilitate structured student and family touchpoints, including office hours, individual pathway consultations, and application support sessions., • Explain admissions standards, timelines, prerequisites, academic-readiness thresholds, and course requirements., • Help students determine which STEM Pre-College opportunities are appropriate for their interests, experience, and academic preparation., • Conduct virtual consultations to support students navigating the application process., • Identify application or enrollment barriers and actively work with families to resolve them., • Clearly communicate the Student and Parent Code of Conduct and program expectations., • Follow up with students and families when required information, documents, decisions, or actions remain outstanding., • Maintain accurate records of significant student and family interactions., • Recognize recurring areas of confusion and recommend improvements to communications, processes, FAQs, or recruitment materials. 3. Enrollment & Application First-Glance Review — 2.5 Hours Strategic Focus: Maintain momentum across active application cycles by identifying incomplete, incorrectly submitted, or stalled applications before they become lost enrollments. Responsibilities: • Conduct first-glance reviews of applications for Summer STEM, STEM Saturdays, and other assigned STEM Pre-College cycles., • Review applications for completeness, adherence to instructions, and required supporting materials., • Identify applicants requiring follow-up and act quickly to prevent unnecessary attrition., • Trigger and personally manage reminder communications through email, text, phone, or approved CRM workflows., • Move students from Incomplete → Submitted → Reviewed → Decision → Enrollment with disciplined follow-through., • Monitor patterns in application abandonment and identify opportunities to improve conversion., • Escalate substantive admissions questions appropriately while independently resolving routine application issues. 4. Persistence Supports — 3.0 Hours Strategic Focus: Identify students who may require additional academic or pathway support and coordinate timely interventions. Responsibilities: • Serve as the Student Success & Pathways Officer for students requiring bridge planning, readiness support, or referrals., • Identify students whose academic preparation, participation, or performance suggests that additional support may be beneficial., • Coordinate appropriate interventions and referrals in collaboration with the Director and instructional staff., • Maintain concise intervention records linking identified needs, actions taken, and outcomes., • Follow through to determine whether interventions were completed and whether additional action is required., • Identify recurring student-success patterns that may inform future recruitment, admissions, or program design. 5. Impact Analytics & Data Storytelling — 2.0 Hours Strategic Focus: Translate recruitment and enrollment activity into actionable information that informs decisions and demonstrates program impact. Responsibilities: • Maintain disciplined tracking of student pipeline movement:, • Interest → Application Started → Application Submitted → Accepted → Enrolled → Participated., • Produce concise, fact-based pipeline updates that quantify progress and identify areas requiring attention., • Compare recruitment channels and strategies to determine which approaches generate stronger engagement and conversion., • Produce reports such as:, • “85 applications started; 72 submitted; 51 accepted; 46 enrolled.”, • Identify bottlenecks, unusual trends, missing data, or conversion gaps rather than simply reporting totals., • Use data to recommend immediate adjustments during active recruitment cycles., • Help translate student recruitment and enrollment outcomes into clear narratives demonstrating reach, access, effectiveness, and ROI. 6. SLATE/CRM Data Hygiene & Systems Navigation — 1.0 Hour Strategic Focus: Maintain accurate systems and reliable student records so that recruitment and enrollment decisions are based on trustworthy information. Responsibilities: • Manage application bins and communication workflows using Bin Manager and related SLATE tools., • Update applications and processes for each new program cycle., • Create and run queries required for recruitment, admissions, enrollment, and reporting., • Generate and send Admission, Waitlist, and Deny communications for each program cycle., • Maintain accurate student records and identify missing, duplicated, inconsistent, or incorrect data., • Troubleshoot routine system issues independently and coordinate with the SLATE team when escalation is necessary., • Verify that reports, communications, and student statuses accurately reflect the underlying records., • Maintain disciplined data hygiene without allowing systems work to consume the broader student-facing purpose of the role. 7. Internal Collaboration & Planning — 3.0 Hours Strategic Focus: Mainta

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  • Front Desk Receptionist
    Front Desk Receptionist
    2 months ago
    $18–$30 hourly
    Full-time
    Manhattan, New York

    We are looking for a Front Desk Receptionist, Ukrainian & English Speaking. To join our Jewelry company in New York City`s Diamond District. This role offers an exciting opportunity to combine exceptional customer service skills with creative content development. The ideal candidate will be highly organized, tech-savvy, and passionate about engaging with clients both in person and through digital platforms. As a key member of our team, you will ensure smooth front desk operations and elevate our brand visibility through compelling social media content. This paid position is perfect for someone eager to grow their administrative and digital marketing skills in a vibrant environment. Duties • Welcome every client with warmth and professionalism., • Answer multi-line phone systems promptly with professional phone etiquette, • Manage front desk operations including scheduling, mail handling, and office supplies inventory, • Create engaging social media content across platforms such as Instagram, Facebook, and LinkedIn to promote our services and events, • Maintain an organized reception area that reflects a professional image, • Assist with clerical tasks such as data entry, proofreading documents, and word processing using Microsoft Office tools, • Support administrative functions by managing appointments, client communication, and basic office management tasks Skills • Strong English communication skills., • Excellent computer literacy including Microsoft Office (Word, Excel, PowerPoint) and social media platforms, • Organizational skills with the ability to prioritize tasks efficiently, • Customer service expertise with a focus on client communication and support, • Fast typing speed combined with proofreading skills for accurate document handling, • Time management skills to handle multiple responsibilities seamlessly, • Personal assistant or office experience preferred to support daily operations effectively

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  • Front Desk Secretary / Spa Receptionist
    Front Desk Secretary / Spa Receptionist
    2 months ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    Dorothy’s Day Spa is seeking a friendly, professional, organized, and dependable Front Desk Secretary / Spa Receptionist to join our team. We are looking for someone who enjoys working with people, communicates professionally, and can provide an excellent experience for our clients from the moment they contact or enter the spa. Position Responsibilities The Front Desk Secretary / Spa Receptionist will be responsible for: • Greeting clients warmly and professionally upon arrival, • Answering incoming telephone calls, text messages, and client inquiries, • Scheduling, confirming, changing, and canceling appointments, • Managing the spa appointment calendar and helping maintain an efficient daily schedule using Mangomint software, • Checking clients in and out, • Processing payments and providing receipts, • Maintaining accurate client information and records, • Explaining spa services, treatments, products, packages, and promotions to clients, • Assisting clients with selecting and scheduling appropriate services, • Providing information about pricing and appointment availability, • Following up with clients regarding appointments when appropriate, • Helping promote spa services, packages, gift certificates, and retail products, • Maintaining a clean, organized, professional, and welcoming reception area, • Communicating appointment changes and client requests to technicians and other spa staff, • Assisting management with basic administrative and clerical duties, • Handling client concerns professionally and bringing appropriate matters to management's attention, • Protecting client privacy and maintaining confidentiality, • Helping ensure smooth communication between clients, technicians, and management Qualifications The ideal candidate should have: • Excellent customer-service and interpersonal skills, • Professional and pleasant telephone manner, • Strong communication skills, • Good organizational and multitasking abilities, • Basic computer and technology skills, • Ability to learn appointment scheduling and point-of-sale software, • Attention to detail and accuracy, • Ability to remain professional in a busy environment, • Dependability and punctuality, • Professional appearance and attitude, • Ability to work cooperatively as part of a team Previous experience as a receptionist, secretary, administrative assistant, salon/spa receptionist, medical-office receptionist, hotel front-desk associate, or customer-service representative is preferred but not necessarily required for the right candidate. What We Are Looking For We are especially interested in someone who is: • Warm and welcoming, • Energetic and positive, • Responsible and trustworthy, • Comfortable speaking with clients in person and by telephone, • Comfortable recommending services and promotions, • Able to manage multiple appointments and requests at the same time, • Interested in developing long-term relationships with our clients, • Willing to learn about the beauty, wellness, and spa industry

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