Law Firm Client Concierge
2 days ago
Hackensack
Job Description Are you a real estate professional or individual with sales experience who thrives on client interaction and seeks work-life balance, job stability, and growth potential? This could be your next step! Willis Law Group LLC, in Hackensack, NJ, a leader in its niche, is looking for a Client Concierge Specialist to join our team. This role blends client acquisition, relationship management, and organizational tasks in a fast-paced, rewarding environment. If you're a realtor with a strong sales background and organizational skills, this is an exciting opportunity! Position Highlights: • Competitive base salary + unlimited bonus potential, • 401(k) with employer match, • Career growth and advancement opportunities, • Drive new business: Manage and track leads, opportunities, and outreach to acquire new clients., • Client engagement: Reach out to potential clients via phone and email, introduce services, and guide them through onboarding., • Organizational support: Assist attorneys with administrative tasks and manage follow-ups., • Champion the client experience: Ensure every client interaction reflects our firm’s high standards., • Proven success in sales or client acquisition: 3-5 years in real estate or a client-facing sales role., • Strong organizational skills: Ability to manage multiple clients and tasks., • Excellent communication skills: Ability to engage clients via phone and email., • Self-motivation and growth mindset: Looking for a long-term career with advancement potential., • No weekends or evenings: Enjoy a predictable work schedule and work-life balance., • Stable income: Competitive salary with bonus opportunities., • Team environment: Collaborate with a supportive legal team., • Career growth: Opportunities to advance in your career with room to grow! Ready to Make a Career Change? If you're ready to apply your sales, client service, and organizational skills in a stable, fulfilling role, apply now! We’re looking for motivated individuals ready to make a difference and grow with us. Compensation: $28.50 - $32.50 hourly Responsibilities: • Go to in-person or online trainings, meetings, trade shows, and sales events, • Help company stay on top of all developments related to new business opportunities, sales activities, and customer needs through our CRM, • Follow up with potential customers to showcase and highlight our new products or services, • Drive new business by actively managing and tracking leads, opportunities, and outreach efforts using our CRM system, • Stay ahead of industry trends and maintain deep knowledge of our services, competitive landscape, and market conditions in the home services space, • Engage potential clients via phone and email to introduce high-value, specialized services and guide them through the onboarding process, • Support team operations with organized, proactive administrative assistance for attorneys and paralegals, • Champion the client experience from first contact to follow-up—ensuring every touchpoint reflects our quality, care, and expertise, • Build trust and long-term relationships through clear communication, responsiveness, and solution-oriented serviceQualifications:, • CRM experience preferred, • Bachelor's degree or high school diploma preferred, • You must have driver’s license and reliable vehicle, • Applicants should have 3-5 years of sales experience for this role, • To be successful in this role you must have strong negotiation, communication, interpersonal, and customer service skillsAbout Company Willis Law Group LLC, a boutique law firm based in Hackensack, NJ, is dedicated to providing the highest level of legal expertise in the areas of Estate Planning, Medicaid planning, Probate, Special Needs Planning, and Guardianships throughout NJ and NY. The firm is led by Attorney Michael T. Willis, who has been practicing law for 25 years. Mr. Willis's unique trial experience as a former NJ Special Deputy Attorney General for 5 years (2001-2006) affords his clients a zealous advocate for their cases in court. Mr. Willis is also an active member in the NJ and NY Bars, the NJ Estate and Elder Law Sections of the Bar, and of various organizations, such as WealthCounsel, ElderCounsel, and NAELA (National Academy of Elder Law Attorneys). Mr. Willis regularly holds free educational workshops across NJ in his never-ending effort to protect the community he serves.