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Airline Customer Service Representative in JFK Airport (German Speakers).Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines.We focus heavily on employee happiness and employee engagement.Our team of highly skilled and engaging agent

Job DescriptionThe Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers. Position Type and Expected Hours of Work This is a full-time, overnight position. Flexible schedule necessary, including holidays and weekends may be required. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Total customer service to include but not limited to the following: • Serve as API’s on-site liaison with the airline partner, providing support, guidance and training., • Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed., • Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical., • Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely., • Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API., • Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts., • Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations., • Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours., • Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner., • Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.Competencies, • Knowledge of airline crew scheduling is a strong plus., • Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required., • Excellent Interpersonal skills., • Able to work in a fast paced environment., • Great telephone etiquette., • Excellent writing skills., • Excellent computer skills., • Ability to multi task and prioritize., • Detail oriented with great organizational skills., • Flexible work schedule including availability to work weekends and holidays., • Able to work overtime if needed. Required Experience • Ability to positively present API in customer facing situations., • Customer service background is a plus. Other Duties Duties, responsibilities and activities may change at any time according to business needs. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR ttR9v4AlVY

Job Description "ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? WE ARE LOOKING FOR KOREAN LANGUAGE SPEAKERS~!!! Shift Available: 9:00 PM to 1:00 AM Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... ...peace of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at Austin-Bergstrom International Airport (AUS). We cater to a distinctive clientele. We offer part-time positions! • Excellent advancement opportunities, • Paid Training, • Dynamic Workplace, • Voluntary dental, vision, Paid Parking and a matching 401k plan, • Amazon Incentives Basic Requirements: • At least 18yrs old, with a High School Diploma or G.E.D., • English and Korean Language proficiency required!, • Basic Math Skills: Adding, Subtracting, Division, and Multiplying, • Computer Literate, • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs, • Reading & comprehension of reference materials, instructions, policies & procedure, • Valid US work authorization, • Professional demeanor and exceptional presentation, • Flexible schedule & availability, • Background Check, Fingerprinting required You will also learn to perform the following functions throughout the course of your employment: • Learn behind-the-scenes workings of an international airport., • You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport., • Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance., • Enjoy the opportunity to professionally interact with high-profile passengers. Paid training with our highly knowledgeable and top performing training department. Equal Opportunity Employment Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. If you've come this far, then take the next step towards elevating your skills and building your new career. It's just one click away. Company DescriptionLeading above the wing ground handling company with over 36 years in the BusinessLeading above the wing ground handling company with over 36 years in the Business

UPS is hiring individuals to work as Customer Service Associates to fill Part-Time, Full-Time and seasonal positions. So c'mon, take the next step on your career journey as a Customer Service Associate at UPS!. This work involves contact with customers who are shipping packages.

As a Customer Service Representative - State Farm Agent Team Member with Chris Tobar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Customer Service Representative - State Farm Agent Team Member. Your att

Are you the go-to person for solving problems and making people's day better? Do you love connecting with others and delivering top-notch service? If so, we want YOU on our team! As a Customer Service Representative with Tawanda Jackson - State Farm Agent, you'll be the friendly voice and helpful ha

As a Customer Service Representative - State Farm Agent Team Member with Angel Rodriguez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Customer Service Representative - State Farm Agent Team Member. Prev

GCS provides 24/7/365 customer service for the NYCTA "Access-a-Ride" transportation program. Global Contact Services is a long-term contractor for NYC Transit Authority (NYCTA).

Come work with an energetic, fun team at Amy Seong - State Farm Agent!. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

As a Customer Service Representative - State Farm Agent Team Member with Rob Perelmuter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Customer Service Representative - State Farm Agent Team Member. Your

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance. This busy insurance and financial services office has a passion to make a difference in the

United States, New York, New York.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Use a customer-focu

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. I have been a State Farm agent since 1990. State Farm agents are independent contractors who hire their own employees.

Customer Service Specialist - Near-Native English Agent. Customer Service Specialist with American accent. Customer Care and Sales solutions.

As a Customer Service Representative - State Farm Agent Team Member with Hemant Jiwnani - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Customer Service Representative - State Farm Agent Team Member. Previ

The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. Airline Customer Service Supervisor. Hallmark Aviation is seeking a professional Airline Sup

As a Customer Service Representative - State Farm Agent Team Member with Dean Zupo - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Customer Service Representative - State Farm Agent Team Member. Your atten

Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Customer Service Agent (Battery Park). Ou

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Interest in marketi

Airline Customer Service Representative in JFK Airport (French Speakers) - $21. Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at JFK (JFK International Airport). Hallmark Aviation has ear

As a Customer Service Representative - State Farm Agent Team Member with Rami Attieh - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Previous customer service experience preferred. Your attention to detail

Establish customer relationships and follow up with customers, as needed. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As a State Farm team member for Marcel Robin - State Farm Agent, you will build and develop customer relationships wi

TopView Sightseeing is hiring Customer Service Agents to support our growing tourism operations across New York City. We are seeking energetic, customer-focused professionals who enjoy working in dynamic city environments. Ensure customers understand their purchases.

Airline Customer Service Representative in JFK Airport (French Speakers). Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at JFK (JFK International Airport). Hallmark Aviation has earned a

Establish customer relationships and follow up with customers, as needed. Interest in marketing products and services based on customer needs. As a State Farm team member for Chandy Frias - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm

Airline Customer Service Senior Supervisor in EWR Airport. The Senior Supervisor leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. Yrs airline experience preferred: Minimum 4 yrs airline supervisor ex

The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent. Makes eye contact and greets all custom

As a Bilingual Customer Service Representative with Virginia Chan State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Bilingual Customer Service Representative. Your attention to detail, customer service skills, and d

The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty. Must have

As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. Operate baggage scanners and computers to ensure baggage is routed accurately

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Customer service representative agent experience is not necessa

Customer Service Representative - State Farm Agent Team Member. As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Providing exceptional customer service through phone, email, and other communication channe

Customer Service Representative. We're looking for a motivated Customer Service Representative who is passionate about helping people and eager to grow within a supportive team environment. A strong commitment to customer service and empathy for clients.

As a Customer Service Representative - State Farm Agent Team Member with Diane Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Customer Service Representative - State Farm Agent Team Member. Previous

Customer Service Representative - State Farm Agent Team Member. Provide prompt, accurate, and friendly customer service. Use a customer-focused, needs-based review process to educate customers about insurance options.

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member. We help customers with their ins

We have an opening for a talented United Airlines Customer Service Agent to assist passengers with travel inquiries and check-in. Interact with customers and colleagues in a professional manner. Interact with customers and colleagues in a professional manner.