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Job DescriptionServiceNow DeveloperEmployment Type: Full-Time, Mid-levelDepartment: Information Technology CGS is seeking a ServiceNow Developer to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Utilize Angular.JS, JavaScript, SQL and related technologies for ServiceNow development- Support the discovery, requirements gathering, and the build out of core ServiceNow functionality- Implement multiple HR Service Requests within the HRSD scope in ServiceNow- Develop applications to facilitate Employee service requests to HR and HR fulfillment process- Refactor ServiceNow software customizations during ServiceNow major updates- Collaborate with fellow developers and business analysts in an Agile development environment- Understand backend configuration of ServiceNow Design tests and build test data- Support configuration, change, and release management- Maintain responsibility for the completion and accuracy of work products Qualifications:- A Bachelor’s degree in a related field- 3-7 years related experience- 2+ years ServiceNow development experience- ServiceNow Certified System Administrator (CSA) certification- Experience creating reports/dashboards, customized forms, and workflows in ServiceNow- Experience working with Agile Development and Test Management applications of ServiceNow- Excellent communication skills, written and verbal- Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace Ideally, you will have:- Hands-on experience with the ServiceNow HR Service Delivery application- Familiarity with Human Resources business processes- Experience with business analysis or requirements gathering Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Field Based Community Position covering Schenectady County, NY. Preferred - Bilingual English/Spanish or any other second language. Applicants must live in Schenectady County, NY. Position Purpose: The Health Benefit Representative (HBR) sells Fidelis Care products and services by first identifying membership growth opportunities in an assigned territory and then meeting or exceeding production goals by enrolling individuals in the appropriate Fidelis Care product. The HBR fully and thoroughly understands and is able to effectively explain, communicate, recommend and enroll individuals into the best product for their unique needs. In-depth knowledge of all Fidelis Care products, including “metal” products offered through the New York State of Health (NYSOH), Medicaid Managed Care, Child Health Plus, Medicare, MLTC, FIDA and HARP. Ability to answer product feature and benefit questions; compare and contrast Fidelis Care products and provider network of competing plans in assigned territory. • The HBR interacts directly with individuals, first conducting a needs based analysis to better understand and recommend the best product for their unique needs. They educate individuals on healthy lifestyles, preventive care services and assist them through each step of the application and enrollment process., • This position may represent Fidelis Care at various community events, marketing sites, and in an individual’s home. By virtue of understanding and serving the individual’s needs, they generate referrals from the individuals they have assisted for other individuals that may benefit from one of Fidelis Care’s products., • The successful HBR also builds and establishes relationships within the community in order to find new opportunities and sites in their assigned territory. The HBR may routinely deliver presentations in order to educate and promote Fidelis Care products. This includes presentations to individuals, groups, providers, community based organizations and local businesses leaders. Highly Preferred • Sales experience, • Experience using Salesforce, • Health Navigator, Facilitator or Enroller experience, • Business to Business experience, • Good Communicator, • Healthcare experience a plus, • Community Outreach experience, • Bilingual English/Spanish or any other second language, • Ability to work independently and in a team environment Field Based Community Position covering Schenectady County, NY 60% Field based community travel and 40% Remote Work Schedule Monday - Friday, 8:30 am – 5 pm with with occasional evenings and weekends. Education/Experience: High School diploma or GED, required. 2 to 5 years prior experience in managed care, sales, customer service or related experience preferred. Basic computer skills. Driver’s License required. Specific language skills may be required by some plans. Pay Range: $22.79 - $38.84 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Job DescriptioneDiscovery Program ManagerEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated eDiscovery Program Manager to join a fast-paced and hard-working team to assist with any legal accounts. As an eDiscovery Program Manager, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - The Contractor shall provide Discovery Program contractor staff management support to include, but not limited to the following activities: - Contractor shall oversee all administrative logistical support for the contract to include, notifying the Government of schedule changes, work assignments and coverage, documenting daily tasks, and work location changes; - Contractor shall insure that daily time entry is recorded by all contract staff; - Contractor shall coordinate all administrative activities associated with the arrival of new contract staff with the appropriate FBI security, IT, and other administrative units; - Contractor shall mentor and assist new team members to perform daily tasks; - Contractor shall promptly and thoroughly address any performance or personnel issues that arise within the contracted staff; - Contractor shall manage client expectations and deliverables and clearly and timely communicate with clients;- Contractor shall initiate process improvement initiatives; - Quotes shall facilitate communication, planning, recommendations, and resource management across internal and external stakeholders; - Contractor shall provide technical and eDiscovery subject matter expertise to support the full life cycle management of the resources assigned to the program and contract; - Contractor shall participate in teleconferences or meetings to review, educate, and support program objectives; - Contractor shall assist in managing the Legal Clerical mailbox and tasks; - Contractor shall develop and track clerical and IT project schedules, milestones, and deliverables; - Contractor shall assist with providing information sought by client that are relevant to support Change Requests and Contract Modifications; - Contractor shall oversee and monitor all scheduled system maintenances in accordance with established policies and procedures; - Contractor shall review system and application logs and related reports to verify completion of scheduled jobs such as backups; - Contractor shall review and report technical assessments to include required tasks, estimated time frames, and effort for any scope project; - Contractor shall oversee and monitor Veritas eDiscovery version 10 or industry recognized review platform processes; - Contractor shall oversee and monitor the system administration of Microsoft Exchange - 2019 and 2022; - Contractor shall oversee and monitor the administration and support of Microsoft Windows server 2016/2019/2022 in a large physical and virtual infrastructure; - Contractor shall oversee and monitor the performance of DNS, WINS, DHCP, and LDAP compliant directories; - Contractor shall oversee and monitor Discovery’s IT infrastructure, cloud technologies (Microsoft Azure/Amazon AWS) and network architecture; - Contractor shall comply with contract terms and conditions; work collaboratively with the COR to define and execute all reports and other deliverables; - Contractor shall ensure operational coverage for all critical areas to meet 24 hours, 7 days a week, 365-day requirements and priorities as identified by OGC Leadership; - Contractor shall formulate and enforce work standards; assign contractor schedules; - Contractor shall present and communicate instructions, and in writing reports or documents that convey the findings/results of analysis to non-technical audiences; - Contractor shall work collaboratively with the COR and OGC Government Leads to define and execute all reports and other deliverables; - Contractor shall provide the Task Lead(s) and COR with cost and staffing estimates relative to the completion of existing tasks, as well as the possible addition of future- Contractor shall plan, organize, direct and support all activities identified in the contract; - Contractor shall ensure conformance with RFQ schedules and costs; - Contractor shall monitor employee performance and productivity; - Contractor shall develop and implement training programs and remedial actions as necessary; - Contractor shall review work discrepancies; - Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates; - Contractor shall be responsible for the overall RFQ performance and quality assurance; - Contractor shall provide timekeeping and invoicing for labor hours, travel and ODCs, if any; - Contractor shall ensure that program/project schedule, performance and deliverables are met; - Contractor shall maintain a qualified and certified, as appropriate, Contractor work force to meet the Government’s needs under this RFQ; - Contractor shall provide direct supervision, program control, scheduling and management of the Contractor personnel consistent with priorities and assignments by the OGC program; - Contractor shall develop and implement training programs and remedial actions as necessary; - Contractor shall assist in all project management task performance; - Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates; - Contractor shall resolve problems, issues or conflicts, as required; - Contractor shall prioritize tasks and assignments to Contractor work force based on Government’s direction and best practices; Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Phone: +1 (888) 680-5916Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior eDiscovery Analytics Lead Employment Type: Full-Time, Experienced Department: Legal As a Senior eDiscovery Analytics Lead for Contact Government Services, you will be using your legal experience to aid a large federal agency in achieving its mission. You will be providing electronic discovery technical support and assisting with strategic and legal aspects using Relativity. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:-Performs analysis, development, and implementation of processing approaches for electronic files. -Consult with attorneys and support staff for conforming to ESI specifications and, as required, participate in teleconferences with co-counsel, client agencies, and opposing counsel upon attorney request.-Responsible for ensuring that incoming and outgoing productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides case attorney with detailed notice of deficiencies.-Performs advanced analytics in Relativity.-Creates, troubleshoots, and repairs Active Learning Projects in Relativity.-Provides input on technology options to respond to specific discovery -Ensures standard procedures for electronic discovery and litigation support projects are consistently applied across the life of the case.-Creates statistical reports providing information on collection, filtering, processing, review, and production.-Stays abreast of emerging electronic discovery litigation support technology and processes.-Maintains current knowledge of available software applications and in area(s) of expertise.-Contributes to regular briefings on new technology and process improvements with regard to electronic discovery.-Generates custom PowerShell scripts.-Creates/supports Case Map / Text Map databases Qualifications:-A minimum of 5 years of experience providing eDiscovery services and litigation support on complex and large cases involving complex eDiscovery challenges.-Thorough knowledge of the litigation discovery process, and the EDRM workflow.-Advanced knowledge of Relativity (front end and back end).-Demonstrated ability to generate complex PowerShell scripts.-Advanced hands-on experience with Active Learning.-Have demonstrated exceptional written and verbal communication skills.-Possess detailed planning and organizational skills and have a thorough understanding of processes at each stage of the eDiscovery lifecycle.-Prior knowledge and experience managing eDiscovery projects and related technologies is required.-Ability to work in a fast-paced environment and meet deadlines.-Work as part of a team to be able to manage complex relationships with all stakeholders.-Be well organized, a strong communicator, detail-oriented, demonstrate good judgment, and be confident working independently.-Undergraduate degree required and 5+ years of prior relevant experience. Law degree, technical certification, or other pertinent graduate degree strongly preferred.-Must be a United States Citizen. Ideally, you will also have:-Knowledge of how to perform advanced searches in Relativity; generate Search indexes, and set up workflows; permissions; and Case Dynamics.-Write scripts for workflow improvements, utilities, and/or data manipulation.-Generate complex productions out of Relativity.-In-depth hands-on experience with Case Map and Text Map.-Able to obtain Public Trust security clearance. Our commitmentContact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.-Health, Dental, and Vision-Life Insurance-401k-Flexible Spending Account (Health, Dependent Care, and Commuter)-Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact: Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO ALBANY, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement Job Title: Project Manager Task Order: HBITS-07-14371 Agency: State of New York – Office of Information Technology Services (ITS) Location: Hybrid – Albany, NY Duration: 12 Months Rate: Depends on experience Seeking an Expert Project Manager to support a program overseeing ITS-managed software for MENA compliance. The selected candidate will manage complex, cross-functional IT projects for New York State agencies, ensuring timely delivery within scope, budget, and quality standards.Qualifications • Project Manager: Develops and manages all aspects of the Project Management Plan (Cost, Scope, Schedule, Quality, Communication, Change, Risk, Issue, Resource, etc.), applying best practice PM methodologies, PMI principles, and the NYS Guidebook., • 7+ years of experience as a project/program manager, managing large, complex IT projects with multiple cross-functional teams of at least 30 team members or stakeholders, involving multiple business teams and IT members from different organizations and agencies/businesses., • 7+ years of experience developing and executing project roadmaps and plans, including management of charter, scope, schedule, cost, quality, communication, change, risk, issue, resource, and vendor management plans, and managing the complete project lifecycle from initiation through closeout., • 7+ years of experience in:, • Developing and managing formal project schedules in Microsoft Project, including tracking progress and variances against baselines utilizing Agile, Waterfall, and Hybrid methodologies., • Conducting Scrum Sessions demonstrating mastery of the skill., • Facilitating executive-level project status meetings and presentations for both ITS and client agency leadership, and creating project dashboards., • 7+ years of experience developing and managing detailed scope documentation, work breakdown structures, requirements elicitation, managing systems analysis and design, and documenting business analysis artifacts such as Business Requirements Documentation, Functional Specifications, and Requirements Traceability Matrices., • 7+ years of experience managing projects using a Project Management Body of Knowledge (PMBOK)-based project management methodology containing well-defined and documented processes, templates, and guidelines for all project phases, with adherence managed by a formal Project Management Office (PMO)., • 6+ years of experience with project quality planning, quality assurance, end-to-end system testing, quality control, UAT defect and metrics management, and quality governance., • 5+ years of experience in facilitating the elicitation and documentation of complex business requirements., • College degree required (Bachelor’s degree equivalent to 3.75 years; Master’s equivalent to 5 years)., • 2+ years of experience post-Project Management Professional (PMP) certification. A valid PMP certification must be submitted with the Candidate Response Form., • 2+ years of experience post-Certified Scrum Master (CSM). A valid CSM certification must be submitted with the Candidate Response Form.Day-to-Day Responsibilities, • Develop and manage all aspects of the Project Management Plan (Cost, Scope, Schedule, Quality, Communication, Change, Risk, Issue, Resource, etc.) applying best practices, PMI principles, and the NYS Guidebook., • Guide large cross-discipline, cross-agency/organizational, and vendor teams in delivering successful projects within schedule, quality, and budget., • Organize and lead project meetings with various cross-functional teams, develop and distribute meeting outcomes, and ensure all action items are tracked through completion., • Facilitate executive sponsor/senior leadership status meetings for organization projects, providing progress updates and presenting executive status reports and dashboards to client agencies’ senior executive management., • Lead and facilitate Business Analysis Sessions in collaboration with the BA team to ensure accurate business/user requirements data/information are collected for the development of Business Requirements Documentation (BRD)., • Strong leadership and stakeholder management skills across multiple teams and agencies., • Advanced experience with Microsoft Project, ServiceNow ITSM, and project scheduling tools., • Proven ability to manage large-scale IT projects using PMBOK, Agile, Waterfall, and Hybrid methodologies., • Strong communication and presentation skills, with experience delivering executive-level briefings and dashboards., • Bachelor’s or Master’s Degree in a relevant field., • Active Project Management Professional (PMP) certification (minimum 2 years post-certification). Required Documents • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR 7FisLImyUc

Job Description Please share profiles to This position is for an Expert-level Project Manager (18-month hybrid role in Albany, NY) responsible for planning, organizing, and integrating complex cross-functional IT projects with significant scope and impact. The ideal candidate will have over 84 months of experience in project management, including overseeing budgets, schedules, and scope; developing communications plans; managing risks and issues; and ensuring adherence to quality standards. Candidates should also have extensive leadership experience on software development projects, proficiency with Microsoft Project, and a proven ability to manage stakeholder expectations—especially within public sector government IT environments. A Bachelor’s degree and PMP certification from the Project Management Institute (PMI) are required. The selected professional will perform the full range of project management duties as outlined by PMI PMBOK and the NYS Project Management Guidebook (R2). Responsibilities include defining project scope, gathering and documenting requirements, creating and maintaining schedules, coordinating with program areas, and managing resource allocation. The role also involves implementing quality metrics, developing communication plans, preparing detailed status reports, and leading risk and issue management efforts. The Project Manager will oversee project and technical staff, manage vendor or contract relationships, and conduct project analysis and closeout sessions—ensuring projects are delivered on time, within budget, and aligned with organizational goals. Powered by JazzHR 8KI4GeO4wH

Job DescriptionAffirmative Civil Enforcement (ACE) InvestigatorEmployment Type: Full-Time, Experienced Department: Legal Services CGS is seeking an experienced ACE Investigator with extensive knowledge and skills in investigative techniques and fraud detection to provide assistance for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The investigator will generate new investigations, and to continue with ongoing investigation and civil actions involving fraud in areas such as healthcare, contracting, and grants, as well as other fraud and abuse of federal public funds and programs.- Regularly meets with the ACE attorneys and with designated agency personnel for the purpose of generating fraud investigations.- Performs a variety of ancillary investigations-related services in direct support of any assigned fraud- Utilizes electronic databases such as public records, property records, business records, and other government-maintained databases, to identify documents, witnesses and other physical evidence.- Prepares reports on progress of investigations for use by AUSAs and supervisory attorneys. These reports may include significant findings and conclusions, analyses of information located in electronic databases, presentations, recommendations for additional investigative actions and candid assessments of strengths and weaknesses of witnesses, documentary evidence, or other aspects of a case.- Examines books, ledgers, payrolls, cost reports, billing statements, invoices, correspondence, computer data, and other records pertaining to the transactions, events, or allegations under investigation.- Performs sophisticated analyses of large-scale hard-copy and electronic data, such as health care claims data, financial transaction data, accounting records, or bank records to develop investigative leads and to determine their potential relevance to the allegations at issue.- Gathers and analyzes facts including witness statements, timelines, and scientific or technical data for the purpose of advancing investigative objectives. Establishes and verifies relationships between facts and evidence obtained or presented to confirm authenticity of documents, to corroborate witness statements, and to otherwise build proof necessary for successful litigation or settlement.- Develops and analyzes evidence and collects information relating to such evidence, or other legal matters under consideration, from appropriate primary and secondary sources. Performs analysis to clarify the target suspect's or organization's pattern of operations, to identify information relevant to the legal issues involved, and to recommend valuable approaches to the AUSAs or other members of the investigative team. Develops and refines proof required to assist in determining legal responsibility for violations.- Assists ACE AUSAs with in-person and/or telephonic interviews of witnesses, depositions, and sworn witness examinations.- Assists with the preparation and service of subpoenas for documentary materials, interrogatory answers, or witness testimony in connection with ACE investigations.- Develops an understanding of all applicable federal, state, or local laws to the extent necessary to make sound decisions on direction and scope of investigations. Determines proof required to affix responsibility for violations, and devise methods for obtaining, preserving, and presenting evidence to the greatest effect.- Assists with determining the most efficacious methods for planning, scheduling, and conducting investigations, and identifies any resources that may be required.- Performs other related ACE investigator duties as assigned and within scope.- Attends meetings and trainings as may be required and appropriate. Qualifications:- Computer Skills: Applicant shall have the ability to use MS Word, MS Excel, MS Outlook, MS Access, and other databases as well as Adobe Acrobat Professional. Experience with working on document review/management platforms such as Relativity, with analyzing spreadsheets of claims data, and with utilizing docketing software is a plus.- Ability to review and understand the import of a wide variety of documents, both legal and non-legal, including Motions and Briefs.- Ability to think independently and to develop investigative strategies in response to the needs of a specific case.- Communication skills are extremely important. Applicant shall work and interact professionally and effectively with all levels of staff.- Ability to meet established deadlines and work as a team player in a professional office.- Skill in meeting and dealing with people in a courteous and tactful manner. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Project Manager – Precast Transportation and Underground Structures Design | Civil Engineering Lead Precast Infrastructure Projects That Shape Communities Are you an experienced Civil Engineering Project Manager skilled in precast concrete design, transportation infrastructure, and underground structure projects? Fisher Associates is seeking a dynamic Project Manager to oversee precast engineering projects from initial design through completion ensuring excellence in project delivery, client service, and technical quality. At Fisher, you’ll join a collaborative, people-first culture where your leadership drives innovation, strengthens client relationships, and delivers lasting infrastructure solutions that move communities forward. Apply today to lead meaningful projects and bring innovative transportation solutions to life. About Fisher Associates Fisher Associates is a multidisciplinary design services firm headquartered in Rochester, NY, with eight locations nationwide. The firm provides civil/site engineering, transportation engineering, electrical engineering, landscape architecture, architecture, planning, environmental, surveying, GIS, construction inspection, precast engineering and construction engineering services to public and private sector clients across numerous markets. Why You’ll Love Working at Fisher • You are empowered to achieve exceptional results through collaboration and ownership., • Your voice matters in our inclusive and transparent culture, where accessible leadership genuinely welcomes ideas and feedback., • Your growth is our priority. We offer clear career paths, tuition assistance, and ongoing learning opportunities to support your development., • You thrive in a culture that celebrates fun and fosters a relaxed, easy-going atmosphere, so you can bring the best of yourself to work every day., • Your journey is shaped by a culture of mentorship, where experienced colleagues guide your growth and you, in turn, inspire others., • Collaborate with internal teams, clients, subconsultants and agencies to ensure seamless project delivery., • Successfully lead projects from initial setup, design, planning, safety analysis, and project kick-off., • Create accurate drawings, plans, and specifications for precast projects aligned with industry design standards., • Manage project budgets, scope, schedule, and staffing to stay on plan., • Oversee project billing, client updates, QA/QC of deliverables, and project closeout., • Lead transportation and underground structures precast design projects, ensuring compliance with industry, regulation, and safety standards., • Support the preparation of project proposals by collaborating with senior staff and technical teams., • Coordinate with design teams to develop detailed plans, specifications, drawings and bid packages., • Perform technical reviews and provide guidance to resolve design challenges., • Manage a project team, fostering a collaborative and productive work environment., • Assign tasks, monitor progress, and provide guidance to ensure project milestones are met. Your Impact Matters, Your Career Thrives. Work on engaging precast engineering projects and experience first-hand the positive changes you create in your own community. Engage in diverse and challenging project opportunities that will help you grow and advance your career. We offer competitive salaries and benefits, including: • Medical, Dental & Vision Insurance, • 401(k) Plan, • Company-paid Life and Disability Insurance, • Hybrid Work Schedule, • Generous PTO and Paid Holidays, • Strong Work-life Balance, • Shareholders Program, • Professional Development Opportunities and Reimbursement, • Supplemental Benefits Designed for Total Well-being and Financial Security Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. #LI-Hybrid Requirements: What You Bring, Your Expertise as a Precast Project Manager • B.S. degree in Civil Engineering, Master’s preferred, • 8+ years’ experience in precast concrete design engineering for transportation infrastructure and underground structures (utility vaults, manholes, drainage structures and pump stations)., • Precast project management experience, • Professional Engineering License (PE) preferred or ability to obtain it, • Familiarity with ACI 318, ACI 350, ASCE-7 and AASHTO codes, • Familiarity with IBC codes a plus, • Proficiency in AutoCAD & RISA 3D, • Proven Client relationship and business development experience, • Professional performance standards aligned with Fisher’s Mission, Vision, and Core Values, • Proven ability to deliver quality work through critical thinking, problem-solving, and sound judgment, • Driven to own projects, prioritize effectively, and thrive in a fast-paced, growth-focused environment, • Highly adaptable and proactive in meeting deliverables and deadlines., • Dedicated to fostering trusting relationships through collaboration integrity, respect, and active listening, • Curious, improvement-minded, and always seeking better solutions

Job DescriptionSenior Automated Litigation Support Lab Manager Employment Type: Full-Time, ExperiencedDepartment: eDiscovery As a CGS Senior ALS Lab Manager, you will leverage industry knowledge, and market research, and have wide-ranging experiences across operating systems and coding languages. You will serve as the lead manager responsible for the delivery of lab data processing services and be responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and providing the case attorney with detailed notice of deficiencies. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Serves as the lead manager responsible for delivery of lab data processing services.- Primarily ensures timely and accurate completion of tasks. Performs analysis, development and implementation of processing approaches for electronic files and related services pursuant to applicable ESI specifications.- Consults with attorneys and support staff on best practices for conforming to ESI specifications and, as required, participates in teleconferences with co-counsel, client agencies, and opposing counsel upon attorney request.- Responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides case attorney with detailed notice of deficiencies.- Responsible for keeping the client informed on activities in the Lab, e.g. deadlines, technical challenges, and availability of resources to complete work. - Responsible for webhosting support for unsupported cases managed by the lab.- Manages a team of eDiscovery professionals situated in a client-site eDiscovery laboratory, including: scheduling, requirements assessments, assigning work and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables.- Advises client attorneys, paralegals, and case managers on all phases of the Electronic Discovery Reference Model (EDRM); especially: Data Collection, Processing, Hosting, Review, Analytics, and Production. Qualifications:- Extensive Relativity experience required.- Relativity certifications including Relativity Certified Administrator (RCA) and/or Relativity Analytics Specialist strongly preferred.- At least eight years of experience performing eDiscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review.- At least five years of experience at the management/supervisory level.- Requires thorough knowledge of the litigation discovery process, and the EDRM workflow.- Working knowledge and certifications of document review software such as iConect, Relativity, Venio or similar tools.- Undergraduate degree required, preferably in computer science or related field. Only the Contracting Officer can approve a waiver of the degree requirement. Ideally, you will also have:- Experience with litigation support tools such as LAW, IPRO, Concordance, MS Office Suite, and LiveNote highly valued. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We are currently seeking a Construction Safety Specialist within our Building Engineering division for several construction and civil projects in the Greater Capital Region area. Our LaBella safety team provides safety management services and training to clients for all industries and markets. This position would report to our Latham, NY Sr. Safety & Health Manager. The successful candidate will have the ability to work with our client's management team, safety staff and labor to assure on-site safety compliance. Responsibilities • Review and administer safety programs, procedures and policies, • Provide Daly Toolbox Talks, • Develop weekly/monthly corrective actions written report, • Develop Risk Assessment and Job Hazard Analysis, • Interact with management, labor and safety to identify and correct unsafe actions/conditions, • Attend safety and management meetings, • Oversee all construction activities; excavation, steel erection, electrical, elevated work (fall protection), LOTO, etc. Requirements • 10+ years of construction, civil safety experience., • (30hr) OSHA “Outreach” Construction, • Hazpower (40hr/8hr), • CPR/AED/FA Trained Preferred Qualifications: • OSHA “Outreach” Trainer – Construction Industry Benefits Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below. • Flexible Work Schedule, • Health/Dental Insurance, • 401k Plan with Employer Match, • Short & Long Term Disability, • Profit Sharing, • Paid Time Off, • Leadership Development Program, • Fitness Reimbursement, • Tuition Reimbursement, • Referral Bonus Program, • Wellness Program, • Team Building Events LaBella is committed to facilitating a culture where diversity, equity, and inclusion are respected, valued, and celebrated by implementing thoughtful, practical, and innovative strategies that support our employees and serve the communities in which we reside. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. LaBella Associates does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. LaBella Associates will not be responsible for any fees arising from the use of resume submitted by recruiting professionals or agencies that do not have a current placement fee agreement with LaBella Associates. All initial communication with recruiting professionals or agencies must go through human resources.

Job DescriptionIT Project ManagerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is looking for an IT Project Manager to assist with the design, development, and oversight of various ongoing efforts in the IT department of a large federal entity. The PM will participate in project design, assist with the development of project plans, assess available resources, and implement the management plans for new and ongoing projects. The candidate for this position should have a strong understanding of Agile project management principles for both large and small projects as well as be experienced and comfortable with acting as team lead or primary liaison for project information. CGS brings motivated, highly skilled, and creative people together to solve government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:-Define project scope and schedule while focusing on regular and timely delivery of value.-Organize and lead project status and working meetings.-Prepare and distribute progress reports.-Manage risks and issues; correct deviations from plans and perform delivery planning for assigned projects.-Define and develop initiatives for continuous business process improvements and monitoring.-Manage the team in making business decisions relating to system implementation, modification and maintenance.-Develop and update business process documentation for testing and training management.-Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for agile project management.-Deliver an agile transformation plan to move from current state to a desired state.-Use standard project performance metrics to assess and evaluate the program.-Aid in the implementation and facilitation of the use of agile tools, guidelines and metrics in order to achieve a standardized approach to agile team project execution.-Monitor the overall cost, control, adherence to schedules, and technical quality of work.-Prepare and provide technical analysis reports as directed by the Agency to support discussions. Qualifications:-Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline.-5 years of experience in project management.-At least 5 years of experience in managing IT related projects and must demonstrate a leadership role in at least 3 successful projects that were delivered on time and on budget.-At least 5 years of experience in information system design and development experience in one or more general purpose programming language development such as JavaScript and Java.-Knowledge in system integration using Application Program Interface (API) management technologies, and a working knowledge of the RESTful APIs platform, API design, and development on the cloud as well as on-premise environments.-Experience in RDBMS and NoSQL database development experience with strong fundamentals in algorithm design, problem-solving, and complexity analysis.-At least 5 years of experience in managing an Agile scrum team with developers, testers and DevOps team using Agile processes and practices.-Experience working with public agency interfaces.-A Master’s Degree or project management certification.-At least 5 years of programming experience in Java, JavaScript, JBOSS Fuse, Angular JS. -Experience in health and human services domains such as eligibility, enrollment, Medicaid, child welfare, and child support systems.-Experience building complex software systems with one or more general-purpose programming languages.-Knowledge of best practices for the full Agile SDLC, including coding standards, code reviews, source control management, build processes, testing, and operations.-Integration experience with financial management systems.-Experience working with two or more from the following: web application development, mobile application development, information retrieval, developing large software systems, and/or security software development. -Industry certifications/licenses. Ideally, you will also have:-Client-facing communication experience.-Federal Agency issued security clearance. Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we’ve been growing our government-contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.-Health, Dental, and Vision-Life Insurance-401k-Flexible Spending Account (Health, Dependent Care, and Commuter)-Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation!Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description ATC Healthcare is looking for Registered Nurses! Registered Nurses provide skilled nursing services to patients in a variety of healthcare settings. The Registered Nurse, or RN, is responsible for working with other healthcare professionals to help treat patients with various injuries, illnesses, or disabilities. ABOUT US For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us! REQUIREMENTS OF THE RN POSITION: • Completion of an accredited Registered Nurse program of study., • Current and unencumbered license in the state of practice., • At least one year of experience as a Registered Nurse., • Background screening as required by the state or contract., • Drug screening as required by the contract., • The RN should be able to read medical equipment and documents. Pushing carts and medical equipment may be a component of the job., • Registered Nurses must be able to lift at least 30 pounds; walk up and down the stairs; position patients; walk long distances; and stand for prolonged periods., • Complies with ATC Healthcare Services policies and procedures., • Provides general care services, including assessment, analysis, planning, implementation, and evaluation., • Assess healthcare needs of patients through a variety of routine assessments, and develops, implements, and evaluates individualized nursing and health care plans accordingly., • Perform health screenings of patients or clients., • Respond to emergency healthcare needs of patients., • Collect and records data specific to the health status of patients or clients., • Administer medications/treatments as prescribed by medical practitioners., • Responsibilities will vary depending on department of assignment (e.g., Emergency Room/Clinic, advisory to non-medical administrator, infection control, nurse/health education development, quality assurance, nurse anesthetist, etc.)., • Maintains confidentiality related to patient, family, client facility and staff in accordance with the Health Insurance Portability and Accountability Act (HIPAA)., • Complies with accepted ethical conduct and professional standards of nursing practice as set forth by the American Nurses Association or equivalent nursing organization., • Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved., • Performs other duties as assigned., • Medical insurance, • Dental insurance, • Vision insurance, • Referral program, • Tuition reimbursement, • 401k Plan, • Flexible Schedules, • Life insurance, • Disability insurance, • Identity theft insurance, • Compensation $57.00-$70.00/hour Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. M/F/D/V EOE ADD TAG

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and guidance for the NOC in proactive alarm management, network analysis, maintenance and health checks as well as being an escalation point for the customer and NOC peers. When the system malfunctions, the Senior NOC Technician troubleshoots the network across multiple vendor platforms, makes repairs or refers to the next level of technical hierarchy (Engineering) to restore services as quick as possible. There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible service availability and performance, and to communication and document the actions of the NOC. This position is responsible for providing technical guidance and training to the NOC Technician along with the FirstLight customer base. The individual will be responsible for working closely with all Network Operations teams ensuring customer satisfaction and ticket resolution. Perform the roles/responsibilities of the NOC Technician I and Senior NOC Technician positions as required. The position also includes some queue, workload, and team lead responsibilities. The Senior NOC Technician is expected to be a technical focal point within the team, validating escalations into 2nd & 3rd level Technical Support, and overseeing Core Network Events that impact multiple customers and systems. The schedule for this position is Tuesday-Saturday, 8am-5pm. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Resolution and diagnosis of network and system faults at a 2nd line support level through proactive alarm management and technically escalated network faults., • Management of technically escalated issues that may require hands-on management of 3rd party vendor activities and customer liaison., • Monitoring network performance, highlighting any deficiencies through the appropriate channels via network health checks and identification of activities that present risk to the live networks. Action and resolve using the correct processes and procedures., • Provide operational assistance to all areas of Network Operations, mentor, and train members of the NOC., • Manage Major Service outages. Lead conference bridge directing activities. Update notifications in a timely manner. Work with OSP, GIS, and field teams as required. Direct NOC team to update customers and internal mail groups., • New Hire Training, • Associate degree or Technical school is highly recommended with a strong knowledge of computer functionality., • Word, Microsoft Excel, Microsoft Outlook., • Excellent written and verbal communication skills are required., • Must be detail oriented and highly organized., • Strong detail-oriented and organized project management skills., • Ability to build and foster collaborative relationships., • Capable of working and learning independently with minimal supervision., • Strong problem-solving skills, and the ability to make decisions independently., • Good communication skills with ability to converse technical information to all audiences., • Cisco certifications, • Four to Six years Network Operations experience or equivalent, • Experience working on Core Transport, Data/IP networks completing 1st/2nd level diagnostics across multiple technologies and Vendors preferred., • Advanced 2nd line technical competency level that spans all deployed equipment technologies., • Willingness and ability to train NOC staff on technical, functional, and procedural items., • Experience with Network Edge, Transport and Access technologies such as DSL, GPON, SONET, and ROADM., • In depth knowledge of MEF and CE2.0 Ethernet products and standards, including y.1731 statistics collection, y.1564 testing., • Advanced knowledge of Ethernet and IP required. Successful candidate will have the skills necessary to troubleshoot layers 1-4 of the OSI Model., • In depth knowledge of connection-oriented Ethernet standards including MPLS-TP, G.8032, PBB-TE., • In depth knowledge of industry protocols including IP, MPLS, OSPF, ISIS, BGP, VRRP, VLANs, Spanning tree, and 802.1q., • Solid optical troubleshooting skills using OTDR, OSA, BERT and optical power meters. Expert knowledge of the operations and repair of telecommunications systems to include, but not limited to, the following hardware platforms: • CYAN(Ciena) Z33/77., • Telco Sys 71xx / EdgeGenie, • Ciena 6500/One Control, • Huawei SONET, • Adva, • Calix / CMS, • Cisco (CCNA / CCDA Level), • FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments., • FirstLight is committed to cultivating and preserving a culture of diversity, and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

Job Description Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job Description We are looking for candidates located in Albany/Johnstown, NY or Baltimore, MD and surrounding areas. Candidates currently residing in these areas or planning to relocate will be considered for this position. Who we are: At Vireo Health, we’re not just another cannabis company—we’re a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it. We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we’re building more than a business—we’re building a community. As we rapidly expand nationwide, we’re looking for talented, driven, and passionate people to join us. If you’re ready to turn your passion into a career, let’s grow the future together. What the role is about: The IT Engineer will take ownership of customer issues reported and see problems through resolution. (S)he will research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Follow standard procedures for properly escalating unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers. Ensure proper recording and closure of all issues. Documenting troubleshooting and problem resolution steps, creating knowledge base articles when appropriate for routine issues. Be familiar with regulatory & security standards, best practices, and company requirements. What impact you’ll make: * Maintains, monitors, and supports the IT infrastructure environment throughout the company; HQ, dispensaries, facilities, distribution centers, and new acquisitions. * Focus on Azure and Office 365 suite (Office Apps, SharePoint/OneDrive, Teams, User Administration, AD, DC, Servers). * Administrate and provides Level 1 and 2 support for incidents (problem/issues) or service requests related to Office 365 suite (Office Apps, SharePoint/OneDrive, Teams, User Administration, Azure, AD, DC, Servers). * Identify and resolve network issues across network/voice domains. Develop standard operating procedures and baseline network monitoring standards. Support network transport (LAN / WAN), service delivery (Voice / Data / Collaboration), and network provisioning in accordance with industry best practices and Vireo’s reference Architecture. * Identify and resolve system and OS-level issues within Vireo’s IT environment. Develop standard operating procedures and baseline system health/performance metrics. Support OS-level reliability and system provisioning in accordance with industry best practices and Vireo’s systems reference architecture. * Define and document best practices and strategies regarding application deployment and infrastructure maintenance. * Coordinates problem resolution among a variety of functional areas and provides subject matter expertise support for diagnosing and resolving problems * Be familiar with documentation for assigned technology, configuration standards, and infrastructure architecture. * Adhere to all Vireo and department processes and standards. * Participate in upgrade projects and installation activities for new hardware and software components. What you’re capable of: * Performs professional-level analysis, evaluation, or research applying basic concepts, practices, and theories of areas within IT information systems * Knows and applies IT information systems' fundamental concepts, practices, and procedures. Frequently uses and applies technical standards, principles, theories, concepts, and techniques. * Interact professionally and effectively through verbal and written communication with all professional contacts emphasizing the Company's interests. * Demonstrate Adaptability and Desire to Learn -- Works productively in the face of ambiguity or uncertainty. Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities, or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates feedback without becoming defensive. * Perform Professional Analysis -- Integrates information from a variety of sources to arrive at a broader understanding of issues (e.g., company reports plus in-store observations). Defines issues clearly despite incomplete or ambiguous information. Identifies the critical issues in moderately complex problems. Approaches problems or issues systematically, looking for connections, trends, and potential causes. Probes and looks past symptoms to determine the underlying causes of problems and issues. * Plan and Execute -- Executes plans (e.g., action steps, timelines) to accomplish objectives. Prioritizes and balances time, actions, and projects to ensure the accomplishment of results. Holds him/herself and the team accountable for outcomes (e.g., achieving goals and complying with policies and procedures). Anticipates and addresses obstacles. * Produce Results -- Initiates decisive, timely action to address critical issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts to successful completion and closure. Takes personal responsibility to make decisions and take action. * Satisfy the Customer -- Identifies and anticipates customer requirements, expectations, and needs. Seeks feedback. from customers to identify improvement opportunities. Follows up with customers to ensure problems are solved. Continually searches for ways to improve customer service. * Use Professional Judgment -- Makes logical, rational, and integrative decisions and arrives at sound conclusions. Chooses the best alternative(s) based on a review of pros, cons, tradeoffs, timing, and probabilities. Evaluates the consequences and implications of alternatives, actions, or decisions. Makes timely decisions, balancing analysis with decisiveness. * May communicate with outsourced team(s) when working on issues or tasks. Frequent inter-organizational team contacts on routine matters. Physical Demands * Sit Rarely 1–2 hours * Stand Continuously 1–8 hours * Walk Continuously 2–8 hours * Balance Frequently 34–66% * Bend Occasionally 1–33% * Climb (2–6 ft) Occasionally 1–33% * Crawl Occasionally 1–33% * Crouch/Squat Occasionally 1–33% * Kneel Occasionally 1–33% * Reach (forward & overhead) Frequently 34–66% * Twist (45 degrees at waist) Occasionally 1–33% Lifting/Carrying * 0–10 lbs. Occasionally 1–33% * 11–25 lbs. Occasionally 1–33% * 26–50 lbs. Occasionally 1–33% * 51–100 lbs. Never 0% Traveling * 60-75% What you've accomplished: • Typically requires a BS or equivalent combination of education and related experience. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary range: $65-$70k Benefits offered: medical, dental, vision, STD, LTD, HSA, FSA Dependent Care, Vol Life, 401k match Powered by JazzHR HSHda8o6mi

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.