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Job Description Position Title: VICE PRESIDENT OF CULINARY - RESTAURANT SERVICES - NYC BASED Salary: $185,000 - $215,000 / year Other Forms of Compensation: Annual bonus potential Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job Summary: The VP of Culinary, Restaurant Services is a senior culinary executive responsible for shaping and elevating the culinary vision across R/A’s full restaurant portfolio. Reporting to the SVP Culinary, this leader drives menu innovation, culinary standards, brand consistency, and operational excellence across all restaurant concepts. Key Responsibilities: Culinary Vision & Innovation • Lead development and evolution of culinary direction and menu strategy., • Identify market trends and translate them into scalable, profitable offerings., • Establish and maintain culinary execution standards and quality assurance protocols., • Ensure best-in-class hospitality, food quality, and presentation., • Lead culinary audits and feedback loops., • Oversee waste reporting processes, partnering with operations and analytics to reduce food waste through thoughtful menu engineering, portioning, and sustainability-forward practices., • Optimize food cost, menu mix, and labor models., • Work cohesively with all Restaurant Services VPs to achieve all financial and operational goals, • Partner with operations, marketing, design, and finance., • Lead culinary strategy for all new business opportunities, including tastings and presentations., • Partner with Sales, Marketing, and Operations to develop compelling, brand-aligned culinary materials., • Oversee tasting menus, presentation content, and cross-functional coordination for RFPs and client-facing events., • Lead reporting Supervising & Regional Chefs, holding them accountable to all department key initiatives, • Recruit, mentor, and lead corporate and field culinary teams., • Build a culture of creativity, accountability, and continuous learning. Qualifications: • Culinary Degree required, bachelor’s degree preferred, • 7+ years of culinary management experience, • Project management skills, • Ability to generate revenue by building top-line driven initiatives, understanding the importance of middle and bottom-line tactics, • Strong strategic and analytic thinking, • A proven track record in managing and leading an R&D team and/or menu innovation process - a plus, • Has experience in both restaurant/casual dining environments and contract food service, with proven success in scaling growth and thriving in a company of diverse market segments - preferred Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Req ID: 1509738 Restaurant Associates ERIN S PRINDLE [[req_classification]]

Job DescriptionCompany Description Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly Job Description Position summary The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed. Job duties (* denotes an “essential function”) * *Utilize appropriate logs for all office services work. * *Ensure that job tickets are properly filled out before beginning work. * *Perform work in office services, primarily reprographics, mail and intake functions according to established procedures. * *Follow procedures to run jobs in proper order. * *Communicate with supervisor or client on job or deadline issues. * *Meet contracted deadlines for accepting, completing, and delivering all work. * *Troubleshoot basic equipment problems. * Be able to lift up to 50 lbs. on a regular basis. * Prioritize workflow. * Performs Quality Assurance on own and work of others. * Load machines with various paper, toner, supplies. * Answer telephone, emails, and place service calls when needed. * Interact with clients in person, over the phone or electronically. * Adhere to Williams Lea policies in addition to client site policies. * Use equipment and supplies in a cost-efficient manner. Working conditions * Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site. * Ability to work overtime as needed. * Work is performed in a professional work environment. * Professional attire required. * Hazards include working with office machines (copiers, faxes, scanners, bindery equipment, paper cutters) and cleaning supplies and toner. * Must be able to work standing up all or most of the time Qualifications Job qualifications * High school diploma or equivalent. * Minimum (1) year office services experience preferably in a legal, banking or large corporate environment. * Skilled in the use of mail, phone, email, digital reprographics and mail equipment. * Familiar with general back office procedures to meet and maintain client satisfaction. * Proven customer service skills are required in order to create, maintain and enhance customer relationships. * Good written and verbal communication skills, including professional telephone and email etiquette. * Attention to detail with good organizational skills. * Must be able to meet deadlines and complete all projects in a timely manner. * Ability to handle sensitive and/or confidential documents and information. * Able to make independent decisions that conform to business needs and policy. * Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level. * Must work well in a team environment. * Must be able to interact effectively with multi-functional and diverse backgrounds. * Ability to work in a fast-paced environment. * Must be self-motivated with positive can-do attitude. Additional Information The rate of pay for this role at the noted RRD location is $17.10 - $18 / hour + 10% shift differential. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. Shift: Monday to Friday, 11:30 am to 8:00 pm #GOC #LI-0925 #li-onsite #WLNAT All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job Description NURSE MIDWIFE Full Time New York, NY The “TRUE HEALTH” is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Nurse Midwife REPORTS TO: Chief Medical Officer/Administrative Manager/Medical Director The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. RESPONSIBILITIES: • Involved with direct patient physical assessment, education, and health planning., • Assists in the coordination of services with other disciplines and patient’s insurance plans., • Advocates for patient in arrangement of medically necessary services., • Communicates with community’s resources to ascertain adequate assistance for patients in need., • Refers patients to specialty services when necessary., • Consults with collaborating physician and other members of the health care team to establish plan of care., • Participate in LEAN and other activities necessary to implement the multi-disciplinary patient-centered medical home approach for the care of patients, • Maintains continuity of care by regular patient follow-up., • Participates in quality assurance process to assure optimal care delivery., • Provides comprehensive case management services that include emphasis on health promotion and disease prevention., • Monitors patient outcome in accordance with the practice protocols;, • Collaborates with staff nurses and nursing administrators with assessment and clinical decision in patient care planning., • Acts as a resource person for the nursing staff., • Conducts education in service on practice issues., • Minimum 1 year experience as NP, CNM, • Graduated from approved Nurse Practitioner, Midwifery Program., • Licensed as Nurse Practitioner in New York State., • Basic CPR (BCLS) certification required., • Specialty Certification Preferred. MORE INFORMATION: This is an exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Description • We are hiring immediately for a part time FRONT OF HOUSE LEAD SUPERVISOR position., • Location: Fidelity Investments - 640 5th Avenue, New York, NY 10019 Note: online applications accepted only., • Schedule: Part time schedule. Monday - Friday, 6:30 am - 11:00 am. More details upon interview., • Fixed Pay Rate: $24.00 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1503690. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Monitors the food service operation to ensure production of top quality products and service. Essential Duties and Responsibilities: • Performs inventory management to maintain high valuation and minimal waste., • Ensures that staff is on task, quality assurance standards are being met, and the operation is clean and organized., • Monitors marketing, confirming that signage is current and appropriate., • Upholds policies and procedures to guarantee compliance with company and client expectations. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Flik maintains a drug-free workplace.

Job Description ATC Healthcare is looking for Registered Nurses! Registered Nurses provide skilled nursing services to patients in a variety of healthcare settings. The Registered Nurse, or RN, is responsible for working with other healthcare professionals to help treat patients with various injuries, illnesses, or disabilities. ABOUT US For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us! Compensation: $55.00-$60.00 REQUIREMENTS OF THE RN POSITION: • Completion of an accredited Registered Nurse program of study., • Current and unencumbered license in the state of practice., • At least one year of experience as a Registered Nurse., • Background screening as required by the state or contract., • Drug screening as required by the contract., • The RN should be able to read medical equipment and documents. Pushing carts and medical equipment may be a component of the job., • Registered Nurses must be able to lift at least 30 pounds; walk up and down the stairs; position patients; walk long distances; and stand for prolonged periods., • Complies with ATC Healthcare Services policies and procedures., • Provides general care services, including assessment, analysis, planning, implementation, and evaluation., • Assess healthcare needs of patients through a variety of routine assessments, and develops, implements, and evaluates individualized nursing and health care plans accordingly., • Perform health screenings of patients or clients., • Respond to emergency healthcare needs of patients., • Collect and records data specific to the health status of patients or clients., • Administer medications/treatments as prescribed by medical practitioners., • Responsibilities will vary depending on department of assignment (e.g., Emergency Room/Clinic, advisory to non-medical administrator, infection control, nurse/health education development, quality assurance, nurse anesthetist, etc.)., • Maintains confidentiality related to patient, family, client facility and staff in accordance with the Health Insurance Portability and Accountability Act (HIPAA)., • Complies with accepted ethical conduct and professional standards of nursing practice as set forth by the American Nurses Association or equivalent nursing organization., • Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved., • Performs other duties as assigned., • Medical insurance, • Dental insurance, • Vision insurance, • Referral program, • Tuition reimbursement, • 401k Plan, • Flexible Schedules, • Life insurance, • Disability insurance, • Identity theft insurance Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. M/F/D/V EOE

Job Description Title: Program Supervisor Report to: Program Director Status: Full Time Compensation: $72,000 / Annually Work Schedule: Monday -Friday, 9 AM - 5 PM Office Location: Brooklyn, NY 11208 Organization Overview: HousingPlus is a value driven nonprofit organization focused on assisting women in building community and transforming their lives. HousingPlus is actively seeking to provide support, training and opportunities that foster growth and well-being for its staff as well as the women we serve. The mission of HousingPlus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families. Since its beginning in 2002, HousingPlus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female Veterans. Over the next three years, HousingPlus' programs will continue to grow, along with its commitment to serving vulnerable populations. Please consider joining a team committed to building brighter futures for all! Please visit our website for more information regarding our organization: . Please do not call or email HousingPlus regarding the status of your application. Position Summary: HousingPlus (HP) is seeking to hire a dynamic and passionate Program Supervisor who can implement and monitor the service delivery and overall success of our scattered site and/or congregate permanent supportive housing programs. The Program Supervisor should have experience working with families and/or individuals with serious mental illness, substance abuse, and criminal justice involvement. Working closely with the Program Director, the Program Supervisor is responsible for day to day oversight and coordination of program services and activities and supervision of staff. Duties/Responsibilities: • Supervise case managers and provide support staff on a daily basis, • Ensure compliance with HP and funder regulations and reporting requirements., • Collaborate with the Program Director to maintain and occupancy rate of 90% or above by monitoring vacancies, recruiting participants, and working closely with the Property Manager., • Assist the Program Director and HR Manager in recruiting, hiring, onboarding, and orientation of new staff., • Develop program manuals, policies, and procedures with the Program Director in accordance with funder and HousingPlus requirements., • Conduct continuous needs assessment of program and participants needs., • Coordinate and monitor service delivery to achieve program, organizational, and individual goals and outcomes., • Provide case management and support services as needed in the absence of case managers, including conducting intakes and assessments., • Conduct regular supervision sessions with direct reports, providing support, guidance, and performance feedback., • Lead team meetings with direct reports., • Review and approve timesheets, vacation request, and other supervisory functions., • Provide crisis intervention and conflict resolution when needed., • Complete and submit weekly, monthly and quarterly reports and updates as required., • Conduct quality assurance activities on AWARDS data and tenant chart maintenance to ensure compliance with regulatory agency requirements and HousingPlus standards for data entry, development of quarterly service plans, and annual HMIS uploads., • Schedule, organize and attend staff, departmental meetings and other meetings as needed., • Collaborate with the Program Director and other HP staff to organize and facilitate participant activities and events., • Work with Property Management to ensure apartments meet standards for apartment maintenance and annual inspections., • Establish and maintain professional relationships with property management and other community stakeholders., • Possess strong communication, organizational, and problem-solving skills, with a proven ability in planning., • Ability to effectively establish and maintain meaningful relationships., • Ability to coordinate services to meet the on-going needs of individuals served., • High energy, goal-oriented, and an ability to inspire people. Works well with a team., • Demonstrates ability to use Microsoft Office Suite and electronic case management database., • Excellent written and verbal communication., • Evening and weekend availability (rotating schedule) for emergency on call., • Masters Degree in Social work or related field, a minimum of three years supervisory experience working in a supportive housing social services setting; or BA or B.S.W. in Health and/or Social Services and a minimum of five (5) years of solid experience in the human services sector in a supervisory role with responsibilities for managing service delivery and staff., • Experience in emergency, transitional, or permanent supportive housing settings, and working with families with histories of homelessness, serious mental illness, substance abuse, and criminal justice involvement., • Monday -Friday, 9 AM - 5 PM (On Site)Benefits:, • Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits, • 403B Matching, • Supplemental Insurance at your discretion, • Access to discounted entertainment benefits

Job DescriptionPosition Summary The Behavioral Health Counselor - Asian American Recovery Services is responsible for providing counseling and social services to individuals and groups affected by alcoholism, substance abuse with co-occurring mental health problems. Other responsibilities will include keeping clinical and service records as required by the program and in compliance with New York City Department of Health and Mental Hygiene, New York State Office of Addiction Services and Support (OASAS) and other funding sources. The counselor will also familiarize with other services and resources in the community and work closely to provide information and support when required. Responsibilities: • Provide assessment and treatment services which include individual, family and group counseling on a minimum average of five clinical visits per working day, and other support services to patients with substance abuse and mental health issue, • Perform assessment for substance use disorder, mental health illness and impaired driving disorder, history of hospitalization, medication, trauma or domestic violence abuse, • Administrative assessment tool including Mini-Mental State (MMSE), CAGE RIASI, PHQ 9, CAD-7 and Suicide Risk Assessment Form, • Perform comprehensive psychosocial assessment for patient, • Apply various counseling therapy approach such as MI and CBT to help patient recover from their disorders, • Complete and keep up-to-date accurate clinical records such as comprehensive evaluation, treatment plan, progress notes and reports regarding the patients’ histories and progress, services provided, and other required information, • Provide patients or family members with information about addiction with mental health issues and about available services and programs, making appropriate referrals when necessary, • Coordinate counseling efforts with mental health professionals, other health professionals and justice criminal system entity such as psychiatrist, Medical doctors, nurses, Judge, probation parole officer, attorney and social workers, • Conduct in-reach and offsite treatment services as needed, • Participate in outreach activities as directed by Program Director or AED of Behavioral Health, • Other related duties as may be required to support clinic operation, • Maintain medical records documentation according to HMH and OASAS policies and procedures, • Meet productivity and quality assurance goals as set forth by agency, • Master's degree and a minimum of one year of job-related experience, with LMHC or LMHC Limited Permit, LMSW and/or a CASAC or CASAC-T preferred, • Experience in substance abuse and mental health treatment services preferred, • Bilingual in English/Chinese (Cantonese) preferred Hours: Monday to Friday, 37.5 hours per week Excellent benefits including medical, dental, and vision insurance, 15 vacation days, 12 sick days, 3 personal days, and 12 paid agency-wide holidays per annum Hamilton-Madison House is an Equal Opportunity Employer

Job DescriptionIDD Registered Nurse (IDD RN)Minimum Qualifications Education: New York State License and current registration to practice as a Registered Professional Nurse (RN). Experience: At least one year of post-licensure clinical nursing experience working with individuals with developmental and/or intellectual disabilities preferred. Certifications/Licenses: Current NYS RN licensure and registration required. Work Eligibility: Must be authorized to work in the U.S. Work Location Requirement: Onsite/residential setting with required on-call rotation. Compensation Hourly rate: $51.4539 What We Offer • Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, • 403(b) Retirement Savings Plan with employer match, • Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays, • Employee Wellness Programs: Employee Assistance Program and mental health resources, • Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks, • Participate in pre-admission evaluations, treatment planning, and development of discharge plans., • Prepare, review, and evaluate nursing intervention plans consistent with each individual’s comprehensive treatment plan., • Develop holistic nursing assessments addressing medical, psychological, social, cultural, and developmental needs., • Oversee implementation of nursing care and modify plans as needed., • Coordinate nursing services with interdisciplinary team members., • Conduct in-service training on hygiene, medication administration, and other health-related topics., • Supervise medication administration practicums and monthly sign-offs., • Identify and report communicable diseases and implement prevention measures., • Maintain detailed medical records, including treatments, medications, vital signs, and nursing observations., • Update nursing plans annually or as needed based on developmental/medical changes., • Provide on-call support and flexible shift coverage., • Coordinate with consulting medical providers and ensure integration of recommended treatments., • Maintain inventory standards for medications and medical supplies., • Ensure infection control practices and safe use of medical equipment., • Provide health education to individuals and families., • Participate in quality assurance and risk management., • Provide emergency care and crisis intervention., • Access, evaluate, and monitor medication effects and side effects., • Provide nursing coverage across sites including vacation and triage rotation (after-hours/weekends/holidays)., • Perform duties specific to Residential Nursing in IDD: appointment coordination, follow-up on medical recommendations, medication audits, weekly medical meetings, progress documentation, and training of staff., • Perform other duties as assigned.

Job DescriptionPOSITION SUMMARYProvides comprehensive sexual and reproductive health care including but not limited to contraception, abortion and miscarriage management (medication and procedural), gender affirming hormone therapy, colposcopy and LEEP, general office gynecology, ultrasound, well-person examinations, and testing and treatment for sexually transmitted and other infections. Provides care in alignment with the Planned Parenthood of Greater New York (PPGNY) Manual of Medical Standards and Guidelines (MS&Gs). Experience in comprehensive sexual and reproductive health services preferred; PPGNY will train new staff in services as appropriate. Position may be full- or part-time. Position will involve travel to health centers in the employee’s region. ESSENTIAL JOB DUTIES AND RESPONSIBILITIESAdministrative (5%):• Completes all required trainings assigned by the agency in a timely manner.Attends required agency didactics. Obtains continuing education credits formaintenance of certification and licensure.• Participates in agency quality and risk management program including healthcenter-based quality assurance activities as assigned by medical leadership.• Understands and commits to achieving a high standard of customer satisfactionand promoting equity during health care delivery. Participates in health centerefforts to achieve goals set to improve customer relations, increase customersatisfaction and promote repeat customer visits.• Completes all responsibilities according to established protocols, policies andstandard practices in the areas of ADA and regulatory compliance programs suchas HIPAA, OSHA, CLIA and in compliance with Federal and State regulations.• Completes all responsibilities in compliance with PPGNY policies and procedures.• Works effectively with staff at all organizational levels and with volunteers, traineesand temporary agency personnel.• Adheres to affiliate goals, policies, and standards of conduct related toprofessionalism.• Assists center staff in achieving time efficient visits; meets health center productivitygoals.• Stays up to date on health center emergency procedures and respondsappropriately.• Informs manager of medical incidents and occurrences.• Performs other duties as required. Direct Clinical Care: (90%):• Provides health care which is individualized to the patient and consistent withPPGNY MS&Gs, policies and procedures.• Provides comprehensive outpatient sexual and reproductive including medicationand procedural abortion, miscarriage management, RIA, colposcopy and LEEP,gender affirming hormone therapy, STI screening/testing/treatment/prevention,contraception, menopause care, endometrial and vulvar biopsy, general officegynecology, ultrasound, and well-person care.• Performs, orders and interprets appropriate laboratory and radiologic tests.• Provides appropriate education, evaluation, management and referral for peopleof all genders seeking sexual and reproductive health care.• Ensures appropriate medical follow-up of all patient testing and/or treatment,including direct patient contacts and laboratory test review.• Creates and maintains medical documentation in EHR system in compliance withEHR policies and procedures.• Appropriately codes and bills for care provided; responds to all coding inquiries ina timely fashion.• Seeks consultations as appropriate from Regional Director of Clinical Services,Medical Director or designee.• Collaborates with advanced practice clinicians, medical assistants, health centeroperations staff and other members of the health care team and makes referralsto medical and community resources as indicated.• Provides limited clinical consultation to advanced practice clinicians during healthcenter operating hours and on call.• Participates in the overnight on-call system (does not include in-person on-call duties,third in line for call coverage). Training: (5%)• At the discretion and direction of the Regional Director of Clinical Services orMedical Director, assists in training and orientation for newly hired clinicians andnew skill development for staff clinicians.• At the discretion and direction of the health center management, assists in trainingand orientation for newly hired clinical support staff. CORE COMPETENCIES• A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice.• A demonstrated commitment to learning about and enhancing practices related toracial equity and its impact on healthcare systems.• Strong relationship building and communication skills, including an ability to workand build trust across cultural differences related to related to race, class, age,gender, gender identity and expression, sexual orientation, religion, ethnicity,national origin or ability; and to reflect on one’s personal identity with humility.• Ability to provide compassionate, non-judgmental and culturally responsive careacross race, class, age, gender, gender identity and expression, sexualorientation, religion, ethnicity, national origin or ability; and demonstrates deepsense of accountability to patient experience. REQUIRED SKILLS/ABILITIES:Interpersonal• Excellent customer service and communication skills• Ability to remain focused and calm in stressful situations.• Excellent interpersonal and verbal skills• Superior oral and written communication skills• Ability to develop and maintain effective, professional relationships with internaland external stakeholders.• Ability to work effectively as part of team. Technical• Proficient in Microsoft Office Suite or similar software• Proficient and high degree of comfort with EMR system• Bilingual in Spanish preferred Subject Matter Knowledge• Comprehensive knowledge of sexual and reproductive care• Experience working with LGBTQ+ populations preferredWork Habits/Attributes• Keen attention to detail• Outstanding time management skills, including the ability to work under deadline.• The ability to produce high quality work in a fast-paced environment with changingand/or competing priorities.• Ability to exercise sound judgment and independent decision-making skills.• Ability to produce reliable, high-quality work with minimal direct supervision.• Ability to exercise discretion in the handling of confidential information.• Ability to demonstrate and document evidence-based clinical judgment.• Ability to make strategic decisions.• Superior negotiation skills• Ability to work a flexible or extended schedule, including evenings and weekends,as operational demands require.• Well-developed problem-solving and critical thinking skills• Ability to build and lead high-performing teams.• Comfort making sound strategic decisions in the face of uncertain or incompleteinformation. REQUIRED QUALIFICATIONS • Minimum educationGraduate of an accredited Medical SchoolGraduate of a residency in Ob/Gyn or Family Medicine preferred. Graduate of a residency in Pediatrics and a Fellowship in Adolescent Medicine may be considered., • Minimum work experience1 year of post-residency experience preferred.PPGNY will train new staff in services as appropriate., • Licensures/CertificationsCurrent active New York State license as a Physician.Current active DEA license.Current active BLS and ACLS certifications.PREFERRED QUALIFICATIONS, • 2 years of experience providing sexual and reproductive health care including abortion, colposcopy and LEEP, and gender affirming hormone therapy., • Bilingual in Spanish.TYPICAL PHYSICAL DEMANDS, • Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending. Must be able to walk up and down stairs. Requires lifting or moving of patients/supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and medical equipment and will require reaching, grasping, pushing and pulling.TYPICAL WORKING CONDITIONS

Job Description DEY. Ideas + Influence has partnered with Chaloner on their search for a Chief Operating Officer. About DEY. Ideas + Influence Do you have a passion for tackling humanity’s biggest challenges and a desire to be part of the team focused on issues such as climate change, health/science, artificial intelligence, technology for good, foreign policy, and global health? Are you excited by the opportunity to work alongside leading thinkers and visionary institutions to amplify transformative ideas and solutions? DEY. Ideas + Influence could be the place for you. We are looking for someone who is not only skilled but deeply curious about the world and motivated to contribute to meaningful progress. DEY. partners with some of the world’s most influential organizations, authors, and thinkers to amplify their big ideas and help them make a meaningful impact in society. Our approach emphasizes quality over quantity, working with a curated list of clients that share a commitment to moving the needle on the global issues that vex humanity. Our diverse portfolio includes Nobel Prize winners, globally recognized NGOs, philanthropic organizations, innovative think tanks, and distinguished nonfiction authors. As a boutique firm, we pride ourselves on providing all client-facing team members, at every level, direct access to high-profile clients, including organizations like The World Bank, The Ford Foundation, The United Nations, MIT, The Gates Foundation, and Stanford Medicine. Position Overview The Chief Operating Officer (COO) is a key member of the senior leadership team who can partner with the CEO to lead the firm through its next phase of growth.You will be responsible for leading and optimizing DEY.'s internal operations and infrastructure. The COO will oversee day-to-day business operations, talent and HR functions, technology platforms, and internal systems to enable sustainable growth and support the agency's mission-driven work. This role requires a strategic operator with a deep understanding of PR agency environments and strong executional leadership. The position reports directly to the Chief Executive Officer (CEO) and does not have any direct reports at the moment. Core Responsibilities Leadership • Work closely with CEO on ongoing firm leadership and differentiation topics, • Drive strategic implementation and operational excellence by fostering a culture of continuous improvement and technological adoption, • Serve as a thought leader on developing agency culture, • As a member of the leadership team, participate in ad hoc initiatives, • Manage any offsite or biannual company-wide meetings or events, • Collaborate with CEO on long-term operational strategy and goal setting Operations & Infrastructure • Lead daily operational management, ensuring processes are efficient and scalable, • Design and optimize internal processes and systems. Manage client contracts, vendor agreements, and resource planning in collaboration with CFO and legal support, • Maintain and evolve a centralized process library to support consistent delivery across teams, • Partner with account leads to help manage time tracking, assess delivery capacity and client team structure, • Monitor quality assurance frameworks and client satisfaction signals in collaboration with Client Service Director People & Culture • Lead all HR operations including recruiting, onboarding, professional development, performance reviews, and compliance, • Manage team documentation including job descriptions, compensation tracking, and the org chart, • Oversee employee engagement, development initiatives, and DEI practices, • Supervise internal support roles such as interns, executive assistants, and contractors Strategic Enablement & Growth • Support business development through process oversight, proposal management, and pipeline tracking, • Oversee sales pipelines, pricing strategies, and account growth, • Lead agency marketing execution including case studies, award submissions, and newsletters, • Monitor team utilization and capacity planning across client and internal projects Technology & Innovation • Oversee technology tools including project management, CRM, media databases, and file sharing platforms, • Manage relationships with external IT vendors and ensure tech-readiness for new hires, • Promote AI adoption and support internal digital transformation, • Develop and enforce IT and AI governance policies Skills and Qualifications • Minimum ten (10) years of professional experience, including at least five (5) years in an operations role at a PR, communications, or professional services firm, • Proven ability to design and lead systems that support business scaling and team performance, • Proven demonstration of strong business acumen and problem-solving skills, • Familiarity with tools such as Airtable, Asana, Muck Rack, HubSpot, and AI platforms, • Based in the NYC metro area and available for a hybrid work model What Else You Should Know • Location: The position is full-time and hybrid, NYC metro preferred, • Salary: The salary range for this position is $145,000 to $175,000, • Benefits: We offer a robust benefits package for full-time employees including paid time off; health, dental, vision, and disability insurance; 401k with company match; annual gym membership/fitness classes stipend; CitiBike membership (NYC only); annual curiosity stipend for books, exhibitions etc.; and an employee referral bonus., • Applicants must be currently authorized to work for any employer in the U.S. We are unable to sponsor, or take over sponsorship of, employment visas at this time. Interested candidates should apply by using the application form. Chaloner will review all applicants and, upon qualification, contact you to determine next steps.

Job DescriptionPOSITION SUMMARY As part of a multi-disciplinary team providing medical care, the PCA is responsible for patient intake in the clinic and front desk, obtaining complete medical history, provides education about human sexuality, family planning, abortion, colposcopy, LEEP and general health education, as applicable. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Front Desk: Patient Reception and Visit Flow (15%) • Monitor health screenings at front desk. • Greet all patients and visitors according to PPGNY standards and collect all pertinent demographic and billing information, including insurance verification, following PPGNY and NYSDSS guidelines. • Change and update patient demographics in electronic health record.• Initiate CVR (superbill) and activate electronic health record to start visit. • Sign appropriate consents and reception forms. • Manage walk-in clients according to availability in the schedule. Scheduling, Appointment Schedule Management, Phones (15%) • Answers phones and triages patient calls, including appointment management. • Scrub the schedule and prepare charts for next day services according to information required by visit type and services requested. Billing and Revenue Cycle Duties (10%)• Process supply requests, collect payments and co-pays in accordance with PPGNY supply sales, cash handling, and banking policies. Reconcile audit reports to payments and prepare deposits. • Screen all patients for eligibility for in-state assisted insurance programs while assisting patients in completing these insurance applications if applicable. Monitor and Maintain Office and Waiting Areas (5%)• Responsible for opening and closing front desk area. • Maintain waiting room and office area to ensure appearance is welcoming, private and professional. Other Office Duties (5%)• Respond to patient requests. • Follow all safety and security procedures and guidelines. • Participate in health center/affiliate efforts to achieve established goals for productivity and revenue cycle. • Adhere to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. • Other duties as assigned Clinical Services:SRH Patient Care (15%) • Reviews the patient health history for completeness and records findings. Alerts APC regarding critical information about the patient chief complaint, history of present illness, and other patient information. • Documents competently in the electronic medical record using the correct PPGNY templates and forms• Assists in promoting optimum center operations, excellent patient service and compliance with both agency and funding source policies and regulations. • Participates in health center/affiliate efforts to achieve established goals for productivity. • Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. • Assess flow of patients through health center to minimize patient wait times. • Assists in the orientation and training of new clinic staff, as indicated • Ensures charge capture and financial reporting by accurately documenting in EHR and completing CVR data as appropriate for all medical and counseling services provided. • Ensures access to interpreter services for patients with communication barriers. • Performs other duties as assigned Patient Education (15%)• Provides health education and care related to sexual and reproductive healthcare • Provide accurate patient centered, non-judgmental, education according to MS&G and signs informed consent related to visit. Lab and Quality Assurance Activities (5%)• Performs laboratory tests as ordered, completes laboratory requisitions, and packages labs for transport according to PPGNY lab procedures. Runs Daily Controls • Performs clinic opening and closing duties; clinic and equipment cleaning; restocking supplies, etc. Reports facility and equipment issues, as indicated • Follows all lab and quality assurance protocols; uses appropriate personal protective equipment (PPE) and infection control precautions ICA Patient Care (5%)• Assists in abortion service in a variety of functions as needed, including abortion counseling, Products of Conception (POC) room, infections prevention float and assisting in surgical room. Maintenance of Clinical Skills and Competencies (10%)• Attends monthly didactics and incorporates information into daily care provision.• Maintains clinical skills and competencies as required by PPGNY, PPFA, and NYS DOH. Participates in annual competency checks and training for all new services, tests, and skills as assigned. CORE COMPETENCIES• A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice • A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems. • Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility • Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience REQUIRED SKILLS/ABILITIES:Interpersonal • Excellent customer service and communication skills • Ability to remain focused and calm in stressful situations • Excellent interpersonal and verbal skills • Superior oral and written communication skills • Ability to work effectively as part of team Technical • High degree of comfort with electronic health record Work Habits/Attributes • Keen attention to detail • Excellent organizational skills • The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities • Ability to exercise sound judgment and independent decision-making skills • Ability to produce reliable, high quality work with minimal direct supervision • Ability to follow HIPAA Policies and Procedures• Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require REQUIRED QUALIFICATIONS • Minimum education High school diploma/GED, • Licensures/CertificationsValid State of New York Driver’s license preferredPREFERRED QUALIFICATIONS, • Previous experience working with electronic health records, • Proficiency in other languages preferred, • Prior Planned Parenthood employment, • Prior health care employment, • Previous experience in a high-volume customer service role, • Basic Life Support (BLS) certification.TYPICAL PHYSICAL DEMANDS, • Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending. Must be able to walk up and down stairs. Requires lifting or moving of patients/supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets, and medical equipment and will require reaching, grasping, pushing and pulling.TYPICAL WORKING CONDITIONS, • This job operates in a professional office environment. Potential exposure to communicable diseases and other conditions in a health center environment. May require travel to other health centers, at times in inclement weather. Requires flexible schedule and during peak activity periods work in excess of 7.5 hours per day and/or 37.5 hours per week. Schedule, • M: 7:45am-7:00pm, • T: 7:45am-7:00pm, • W: 7:45am-7:00pm, • Th: 7:45am-7:00pm, • F: 7:45am-6:00pm

Job Description Urgent Care Medical Assistant/Receptionist ProHEALTH is one of the largest private multi-specialty medical practices in the Northeast and has been serving the health needs of Long Island and the Greater New York Metropolitan area since 1997. With over 900 providers in 300 locations, our goal is to provide quality health care to ensure that our patients get the right care at the right time. We’re a dynamic and growing health care organization, offering a wide range of employment opportunities. We are seeking professional and dedicated individuals to be part of our team, where integrity, compassion, relationships, innovation and performance are among our core principles. We offer our employees competitive compensation and benefits, flexibility and opportunity for growth and advancement. This position requires evening, weekend and holiday availability, as well as, flexibility with location/travel. Responsibilities:  Greets patients, family members and guests with a friendly smile  Assists patients with signing in and completing registration  Enters and scans patient’s demographic and insurance information into the EMR  Verifies insurance eligibility and benefit information; informs patients of insurance benefits  Collects co-payments and patient balances  Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages  Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing  Sends patient records to primary care physician  Takes vital signs, performs EKGs and assists providers with patient care  Prepares exam rooms for patients and documents patient encounters in EMR  Performs lab testing and quality assurance  Prepares and tracks specimens sent to lab  Restocks and maintains inventory of exam rooms, lab and storage rooms  Places outgoing phone calls to patients for follow up care and handles incoming phone calls from patients  Assists with other tasks as assigned Qualifications:  High School diploma required; Associates Degree or some college coursework completed preferred  Knowledge of insurance carriers and managed care plans preferred  EMR experience preferred  Customer service experience and strong computer skills required  Certification in Medical Assisting, EKG and phlebotomy, or EMT  Experience with vital signs required  Experience with basic lab testing, EKG and quality assurance required  Medical office experience preferred; Urgent Care experience highly desired ProHEALTH strives to maintain a workplace that accepts and appreciates the differences among our employees. The company will not discriminate against any applicant or employee based on age, race, gender, color, religion, national origin, ancestry, disability, marital status, covered veteran status, sexual orientation, gender identity and/or expression, genetic information, status with respect to public assistance or any other characteristic protected by state, federal, or local law.

Job Description About the role: The AI Creative Specialist is our go-to expert for leveraging cutting-edge generative AI in both imagery and video. You'll utilize multiple AI tools and workflows—ranging from advanced prompt engineering to model training—to craft unique, high-quality visuals for our clients. As an integral part of our post-production and creative teams, you'll push boundaries in AI-assisted content creation while ensuring outputs remain brand-consistent and commercially viable. Responsibilities include but are not limited to; • Advanced AI Model Utilization, • Expertly employ various AI models (e.g., Stable Diffusion, Midjourney, DALL·E) and interfaces (ComfyUI or similar) to produce high-fidelity visuals and short-form video content., • Fine-tune, train, and adapt models for specialized product imagery, ensuring consistency with brand requirements., • Creative Integration, • Collaborate with Motion Graphics Designers, Video Editors, and Graphic Designers to embed AI-generated assets seamlessly into final deliverables., • Guide teams on best practices for maximizing the potential of AI-generated components within larger creative campaigns., • Workflow Innovation, • Develop and refine processes for AI-driven content creation, including advanced prompt engineering and iterative workflows., • Stay current on emerging AI technologies, identifying opportunities for the agency to adopt or pilot cutting-edge techniques., • Quality Assurance & Brand Consistency, • Oversee quality checks on AI outputs, adjusting for color, composition, and brand alignment., • Ensure final deliverables meet both creative standards and client expectations across a variety of use cases (e.g., paid social, digital displays, print)., • Mentorship & Training, • Provide guidance, tips, and training to junior team members interested in AI, sharing insights on prompt crafting, model selection, and best practices., • Experience: 3+ years in a creative production or AI-focused role; proven experience delivering AI-generated content for commercial use., • Technical Expertise: Proficient in multiple AI generation platforms and workflows (Stable Diffusion, Midjourney, ComfyUI, etc.). Skilled in model training for product or branded imagery., • Creative & Aesthetic Sense: Strong design sensibility with a proven ability to align AI outputs to specific brand styles., • Innovation Mindset: Demonstrated record of experimentation and successful integration of emerging AI solutions in real-world campaigns. Excel knowledge and Typing Test We offer a competitive salary and benefits based on ability level, including: • Unlimited vacation policy, • Monthly Phone Stipend, • Comprehensive Medical, Dental, and Vision insurance options, • Dog friendly office, • Hybrid work opportunity Level 1 - Possesses essential capabilities. * $62,400-$77,559 * Level 2 - Possesses developing capabilities. * $77,559-$92,719 * Level 3 - Possesses notable capabilities. * $92,719-$107,878 * Level 4 - Possesses strong capabilities. * $107,878-$123,038 * Level 5 - Possesses advanced capabilities. * $123,038-$138,197 About WITHIN & Brkfst.io WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we're able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own. Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It's a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems. Check out some of our work! Brkfst.io is an incubated venture within WITHIN, focused on connecting creators with major brands to produce impactful ads at scale. We are, and we connect creators with big brands to make impactful ads at scale. We have a network of thousands of content creators with a variety of different skill-sets, and we're looking to build a program that empowers them to create great ads for brands like Corkcicle, Perfume.com, Casper Mattresses, & more! This is a very ambitious project and our roadmap is full of exciting features, so we're looking for people who love innovation and want to be challenged. We're a small team of scrappy individuals who are growing fast, and we're looking for someone to grow with us. We weave AI into everything we do, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it's in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed. Join Our Network! Stay connected with us and be the first to know about new opportunities, industry insights, and updates. Follow us on: • LinkedIn, • WhatsApp Community, • Instagram, • New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States, • Bogotá: WeWork Av. Carrera 19 #100-45 Usaquén, Piso (Floor) 10, Bogotá, Distrito Capital de Bogotá 110111, Colombia, • Mexico City: Av. Paseo de la Reforma 296, Piso (Floor) 25, Oficina 111, Ciudad de México, CDMX 06500, México

Job DescriptionMINIMUM QUALIFICATIONS Required: • Minimum of a master’s degree in psychology, child development, special education, applied behavior analysis, or a related field, • Must be BCBA-certified (based on state regulations), • Communication skills, • Excellent organization skills, • Leadership and teamwork skills, • Commitment to upholding the company’s mission and vision to the community Preferred • Minimum of 2 years of experience working directly with autistic individuals Please note that all content of this job description is subject to change at the company’s discretion. POSITION DUTIES AND RESPONSIBILITIES The following statements are intended to describe the major elements and requirements of the position and should not be taken as an all-inclusive list of responsibilities, duties, and skills required of individuals assigned to this job. ESSENTIAL JOB DUTIES • Trains new ABA staff members, • Ensures timely staffing of all ABA cases with qualified BCBAs/ RBTs/BTs, • Ensures clinical service delivery by meeting all minimum supervisory requirements and parent training hours (requirements vary per funder), • Maintains an average of 3-5 hours per day of billable clinical time, • Provides monthly supervision to all behavior technicians on their team (maintaining 5% supervision for any Registered Behavior Technicians), • Develops, monitors, analyzes, and updates client programming on a monthly basis, • Conducts Functional Behavior Assessments (FBAs) as assigned (separate from case assignments), • Provides guidance and direction to assigned behavior technicians on treatment plan and behavior plan implementation, • Provides establishment of program goals, agendas, protocols, measurement systems, and procedures, • Develops and monitors treatment plan protocols as needed, • Conducts supervision, parent education, adaptive behavior treatment protocol modification based on assigned cases’ authorized treatment hours, • Responds to family/client issues in a timely manner; escalates when necessary, • Responds to critical staff issues in a timely manner; escalates when necessary, • Develops and writes progress reports and submits on time to funding source, • Renders clinical time on data collection system at the end of each session, including completing session notes to POSS in accordance with health plan standards and collecting parent signatures., • Ensures clinical documentation (both theirs and their Behavior Technicians) meet POSS standards and requirements, • Facilitate and lead monthly staff trainings, • Provide support that promotes retention on BT/RBTs, • Maintains communication with all staff within agency; responds to staff concerns in a timely manner, • Maintains appropriate relationships with supervisors (e.g., supportive and approachable, but maintains leadership role), • Monitors insurance authorization expiry to ensure authorization for services are current, • Keeps current with relevant research around behavior-analytic intervention practices, upholds best practice standards, and communicates new research to staff and how best to implement new knowledgeIn addition to the above duties the following duties and responsibilities also apply:, • Ensures quality clinical service delivery by meeting all minimum oversight and management requirements, • Provides, at a minimum required support per month per client (minimum requirements may vary by funding source requirement), • Ensures clinical service delivery by ensuring all minimum supervisory requirements and parent training are provided, • Provides management, guidance and direction to Behavior Technicians and supervisors, • Provides guidance in identifying solutions to problems with program development and implementation, • Provides guidance to supervisors in analyzing client outcome data, • Make recommendations in program implementation, • Approves all program changes, • Provides education and guidance to supervisors and staff regarding the Implementation and the development of intervention goals; as well as funding source requirements, • Provides guidance to supervisors regarding how to respond to client issues, funding source issues, or other problems as they arise*, • Meets with supervisor(s) at a minimum of once per month to review cases, • Develops and assists in the development of progress reports., • Develops and edits supervisor report submissions in a timely manner, provides effective feedback, and ensures they are written in a professional manner PROFESSIONALISM, ORGANIZATION, & COMMUNICATION • Demonstrates a high degree of accuracy and attention to detail, • Understands, respects, and displays sensitivity to culture, age, and persons with disabilities, • Independently recognizes and performs duties which need to be done without being directly assigned, • Maintains and abides by all procedures, objectives, quality assurance programs and safety standards, • Uses effective collaborative strategies as evidenced by recognizing to understand that as a member of an interdependent group, collaboration and compromise is required to effectively resolve problems, • Displaying teamwork ability to promote cooperation and collaboration to gain support for programs and goals; establish rapport with families, clients and professional staff, • Establishes priorities; organizes work and time to meet daily requirements, • Organizing Workflow and updates productivity logs on a weekly basis., • Maintains appropriate boundaries with staff, families and other professionals, • Uses time effectively, constructively, and responsibly, • Accepts constructive criticism in a positive manner, • Complies with company dress code, • Responds to emails within 24 hours PROBLEM-SOLVING & KNOWLEDGE BASE • Recommends solutions to problems with program development and implementation, • Ability to resolve issues at the lowest level by proposing workable solutions, • Expresses needs to fellow staff in a clear and respectful manner, • Continues to attend to and assume responsibility for an issue until it is resolved, • Demonstrates ability to bring the concerns of program staff to the director to resolve, • Keeps Clinical Director apprised of case related issues and outcomes, • Effectively listens to the needs of staff and families using empathy and active listening; able to provide supportive feedback, • Demonstrates the ability to communicate difficult or sensitive information to family and/or staff, • Displays effective conflict resolution skills and does not avoid conflicts, • Demonstrates effective knowledge of typical development, atypical development, and developmental milestones, • Pay: $90-$95k PLUS bonus potential based on team productivityBenefits:, • Competitive salary (based upon experience and education), • Paid Time Off, • Paid holidays, • Health Benefits – Medical / Dental / Vision, • 401 K, • Understands and clearly articulates POSS mission and values, • Compliance with program policies and procedures; familiar with and abides by the organization’s Employee handbook and the Ethics Code for Behavior Analysts · For Board Certified Behavior Analyst, must be willing to obtain appropriate certification as a Board Certified Behavior Analyst Compensation Package: • Bonus opportunities, • Performance bonusSchedule:, • Monday to FridayEducation:, • Board Certified Behavior Analyst (BCBA) (Required) Hybrid Position • Quarterly visit to New Jersey to see clients Aaamre8Wji

Job Description Salary: $115,000 - $125,000 Other Forms of Compensation: Pay Grade: 15 Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at . Job Summary Working as the Director of Sterile Processing Department (SPD), you have authority and responsibility for the operations of Central Sterile Processing Department, including staffing, budgets, customer service and efficiency. Additionally, you will ensure that strict and accurate infection control procedures are followed for decontamination, sterilization, storage and transportation of equipment, and that sterile supplies and instruments/sets are used throughout the hospital. Key Responsibilities: • Plans, organizes, develops, coordinates, manages, evaluates and directs the daily operation and activities of all Sterile Processing for the hospital, • Maintains records and provides reports; assures customer satisfaction, • Plans, organizes, develops, coordinates, directs and evaluates the daily ongoing activities of the department, • Responsible for the hiring, orientation and training, staff retention, and employee happiness of all SPD employees ensuring compliance with hospital policies and allocating appropriate staffing levels throughout the network, • Plans, prepares, and manages the annual budget, promotes cost containment, and maintains supply and equipment inventories, • Formulates and/or revises departmental procedures, evaluates current products and researches new products, devices and equipment, • Responsible for preparing and implementing departmental goals and objectives, • Develops in-service education programs, • Keeps informed of and communicates to staff current trends in sterile processing activities, • Participates in infection, safety, and quality control programs; attends seminars, workshops, etc., • Detailed knowledge of systems: Instrument Tracking, Case Cart, Patient Charging, Materials Management (HEMM) and Budget, as they relate to the SPD department, • Maintains established departmental policies and procedures, objectives, quality assurance program, environmental and infection control standards, • Actively seeks cost savings and cost avoidance initiatives, • Coordinates the implementation of new products, • Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety, • Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes, and practicesPreferred Qualifications:, • Bachelor’s Degree in Education or Healthcare related field preferred, • Master’s degree preferred, • Proven experience working in the sterile processing department, • Minimum of 5 years of experience directly managing the sterile processing department Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1508254 Crothall Healthcare JANELLE C. ALLEN [[req_classification]]

Job Description Our client is searching for a talented Senior Executive Chef to oversee their culinary program. This position presents an outstanding opportunity for an accomplished culinary professional who can masterfully integrate practical kitchen expertise with comprehensive business leadership. The right person will be driven by a desire to enhance food quality, cultivate outstanding teams, and craft exceptional dining moments. This role suits a chef who flourishes in collaborative, welcoming atmospheres and believes in nurturing a workplace built on mutual respect, creative thinking, and persistent growth. You'll engage with a wide range of staff members and leadership while championing operational success across the company. Core ResponsibilitiesTeam Development & Culture • Source, onboard, and cultivate skilled cooks and culinary personnel, • Offer continuous guidance, mentoring, and career advancement support, • Develop detailed operational guidelines and procedures for existing and incoming staff, • Cultivate a welcoming, considerate work environment that celebrates diversityCulinary Leadership & Operations, • Create and enhance menu offerings that highlight innovation, seasonal ingredients, and current culinary directions, • Uphold outstanding benchmarks for dish presentation, flavor profiles, and reliability, • Coordinate and deliver catering and special event food services with flawless execution, • Direct comprehensive kitchen activities encompassing prep work, cooking techniques, plating standards, and quality assuranceCommunication & Collaboration, • Engage in management discussions and add value to organizational strategy, • Receive and apply feedback constructively with a problem-solving mindset, • Build positive working relationships with team members, executives, and partners, • Leverage Microsoft Office applications (Word, Excel, PowerPoint, Teams) for documentation, planning, and correspondenceBusiness Management, • Address personnel issues and performance evaluations following organizational guidelines, • Establish and sustain productive partnerships with vendors to guarantee excellence and value, • Track ingredient expenses, minimize waste, and oversee kitchen financial performance, • Administer kitchen administrative duties encompassing wage management, shift planning, stock oversight, and expense controlOperational Support & Quality Assurance, • Promote proven methods and cutting-edge culinary approaches, • Maintain uniformity in food preparation while honoring local tastes and preferences, • Journey to different locations when necessary to assist operations, evaluate standards, and offer culinary expertise Required • Dedication to creating an inclusive atmosphere for team members and patrons, • Exceptional organizational abilities and focus on precision, • Validated background as an Executive Chef or Head Chef in demanding or high-output culinary settings, • Capacity to welcome feedback and execute changes to operations and menu programs successfully, • Competency with Microsoft Office tools (Word, Excel, PowerPoint, Teams), • Robust leadership qualities and team-development skills with demonstrated success in building effective kitchen crews, • Adaptability to accommodate evening, weekend, and holiday shifts based on operational needs, • Confirmed capability in overseeing culinary production and administrative functions (wage processing, stock control, shift coordination, financial planning), • Superior relationship-building and communication talents with effectiveness across varied groups, • Background in coordinating events and catering services, • Preparedness and capability to travel when needed Preferred • Track record in creating and rolling out thorough operational procedure frameworks, • Documented success in vendor partnership cultivation and expense efficiency, • Diploma or professional instruction from an accredited culinary school, • ServSafe or comparable food handler credentials, • Fluency in both English and Spanish, • Background across various culinary styles and service models, • History in overseeing multiple restaurant locations Benefits • 401(k) retirement program with employer contribution matching, • Employer-covered dental coverage, • Employer-covered vision care, • Yearly compensation: $65,000 - $85,000 USD (determined by background and expertise), • Employer-covered medical insurance, • Vacation and personal leave, • Employer-covered standard life insurance policy Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at . Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Use of Artificial Intelligence in Recruitment: Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Job Description JOB SUMMARY: The Clinical Supervisor is responsible for ensuring the provision of services, assisting with the oversight of administrative processes, and clinical supervision of staff in the Staying OnTrack program setting. The “Staying OnTrack,” is a step-down community-based, peer-led continuing care model designed to bridge the gap between OnTrack NY discharge and readiness for outpatient services. This trauma-informed, client-centered program provides flexible, lower-intensity support tailored to individual needs, helping participants sustain progress and prepare for long-term recovery. The Staying OnTrack participants will receive clinical support (psychiatric assessments, medication management, care coordination, counseling & case management, peer support, wellness & psychoeducation, coaching on coping skills, self-management, and social integration ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Assist with oversight of the day-to-day clinical operation of the clinic, including intake assessment, service planning, clinical interventions, and discharge planning, • Provide direct individual & group clinical supervision to program staff, • Provide relevant trainings to staff (e.g., co-occurring disorders, motivational interviewing), • Model and coach staff in recovery-oriented, trauma-informed, and culturally competent care, • Ensure provision of evidence-based practices for youth and adults with behavioral health needs who have been involved in the criminal justice system., • Promote the integration of risk-need-responsivity & risk assessment/ management practices into clinical operations, • Conduct Quality Assurance documented chart review and audit ensuring compliance with OMH and ICL standards, • Assist with review and maintenance of high-risk lists; participate in the clinic Incident Review Committee (IRC); function as on-site point person for crisis or high-risk clinical situations; manage 24/7 crisis phone service, • Committed to the active promotion of ICL values and goals., • Ability to work in a fast-paced environment and meet expectations and deadlines., • Ability to prioritize, think logically and follow procedures and instructions, • Ability to support clinic mission, vision and values, standards and the code of ethical behavior, • Ability to effectively communicate and interact with auditors, regulatory bodies, clients, staff, colleagues, public, other agencies and their staff and third-party insurance personnel., • Ability to work with clients, families, and staff in a caring and respectful manner, and with due understanding of and consideration of cultural differences., • Ability to develop, evaluate, implement and modify a treatment plan, meeting all deadlines and productivity standards, • Ability to prepare accurate and timely documentation, reports and other written material as assigned using computers and computer software assigned (e.g., IMA, Word, Anasazi, etc.), • Ability to understand and adhere to internal and external laws, rules, and policies, • Ability to secure the cooperation of and work effectively with others, • New York State Licensed Mental Health Counselor. Minimum of one year of clinical supervision experience preferred. Knowledge of Part 599 regulations for NYS OMH licensed Article 31 clinics. Experience working with justice-involved individuals with behavioral health needs helpful, • Maintenance of licensure and current registration is mandatory for continued employment as is eligibility for full and unconditional participation in the Medicaid and Medicare programs.

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under the general supervision of senior leadership, the Billing Manager is responsible for overseeing the revenue cycle for OPWDD programs and Article 28 clinical services. This position ensures accurate, compliant, and timely billing in accordance with ADAPT Community Network policies and procedures, applicable federal and state regulations, payer requirements, and professional standards. The Billing Manager leads billing operations, monitors compliance with regulatory requirements, optimizes reimbursement, resolves billing discrepancies, and supports financial reporting and revenue integrity initiatives in collaboration with Finance, Compliance, Quality Assurance, and Program leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES The key duties and responsibilities of the Billing Manager include but are not limited to: OPWDD Billing & Compliance • Manage billing processes for OPWDD services including but not limited to Community Habilitation, Day Habilitation, Respite, Supported Employment, Care Coordination / Health Home Care Management, Residential Services, Assistive Supports, and Representative Payee Unearned Income, • Ensure compliance with OPWDD, DOH, Medicaid, and HCBS waiver billing requirements., • Oversee accurate service documentation, encounter data, and billing submission timelines., • Conduct routine audits to ensure clean claims and correct service authorizations (e.g., DDP-2, LOCs, TABS/CHRC consistency)., • Track and resolve billing edits and rejections in eMedNY and managed care portals., • Manage billing for clinics licensed under Article 28, including primary care, behavioral health, specialty services, rehabilitation services, and ancillary testing., • Oversee claims submission for Medicaid FFS, Medicare, Medicaid Managed Care, and commercial payers., • Verify patient insurance eligibility, authorizations, referrals, and required documentation., • Ensure compliance with Article 28 billing standards, APGs (Ambulatory Patient Groups), and DOH regulations., • Oversee coding (ICD-10, CPT, HCPCS) accuracy and collaborate with clinical staff on documentation improvement., • Supervise billing team members, establishing clear performance expectations and productivity standards., • Develop workflows, SOPs, and KPI dashboards for improved billing efficiency and revenue performance., • Train staff on OPWDD and Article 28 billing practices, system updates, and compliance requirements., • Maintain proficiency in billing and EHR systems (e.g., eMedNY, EPaces, billing software, clearinghouses, and EMRs)., • Generate monthly revenue cycle reporting on AR aging, collections, denial rates, and payer trends., • Partner with the Finance team to support month-end close and revenue forecasting., • Identify billing risks and opportunities, recommending process improvements and system enhancements., • All other duties as required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. REQUIRED • Bachelor’s degree in Health Care Administration, Accounting, or related field required., • Minimum five (5) years of healthcare billing experience required., • Minimum three (3) years of supervisory experience required., • Demonstrated experience with OPWDD and Article 28 billing required., • Knowledge of Medicaid, Medicare, Managed Care, and regulatory billing requirements., • Knowledge of CPT, HCPCS, and ICD-10 coding standards., • Experience with electronic medical record and billing software systems., • Strong analytical, organizational, communication, and problem-solving skills., • Experience with OPWDD billing and compliance platforms., • Familiarity with state billing portals and encounter reporting systems., • Experience with value-based payment or quality incentive programs., • Advanced spreadsheet and financial reporting skills. COMPENSATION: $70,000 - $80,000 Annually + Industry-Leading Benefits! At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. CASE MANAGER SUPERVISOR POSITION OVERVIEW: The Case Manager Supervisor will assist with the oversight and implementation of Social Services functions of the shelter according to DHS regulatory and accreditation requirements care and resources for the purpose of meeting the physical, emotional, and social needs of clients. The Case Manager Supervisor provides supervision to the Intake Services and Case Management Team and works with the Program Director/Director of Social Service to develop, implement, track, report, and evaluate measurable outcomes. The salary for the Case Manager Supervisor is $50,000 annually based on relevant experience. KEY ESSENTIAL FUNCTIONS: • Serve as mentor to Case Managers; promote their professional development., • Ensure Case managers maintain updated case files with necessary documentation., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve., • Ensure clients have appropriate medical insurance and are referred to medical provider., • Work with team to ensure building standards are met and conduct unit inspections and follow-up., • Collect, review, sign and submit timesheets for all direct reports for PD/DSS approval., • Assist in organizing onsite and offsite training opportunities for professional development of staff., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Delegate and monitor client-related operational responsibilities, as appropriate, to Intake and Case Management team members., • Oversee the timely assessment of clients upon admission, change of condition and review and update care plans., • Assist in developing program content to address client needs related to housing, substance abuse treatment, mental health, and employment., • Set realistic weekly and monthly performance goals in accordance with contract requirements with reporting staff., • Assist with monitoring and tracking clients housing placements, medical compliance, and Individual Service Plans., • Conduct case conferences with difficult to engage clients and relevant Case Manager., • Provide supportive counseling and advocacy for clients., • Liaison with medical staff and psychiatric providers (both internal and external) to ensure appropriate service delivery for clients., • work performance (i.e. identify training needs, professional development, etc.), • Assist PD/DSS with ensuring housing and performance outcomes are met on a monthly/ quarterly/ annual basis., • Develop and implement crisis prevention/or intervention strategies to ensure a safe and secure environment., • Assist with attending meetings with funders or outside agencies., • Assist PD/DSS with implementing a system to ensure that clients maintain their medication compliance on a weekly basis., • Assist with maintaining compliance with all organizational policies and legal regulations, by ensuring meticulous documentation of all activities in the department., • Assist in the review analysis of program and demographic client data to make program improvements., • Report all significant (i.e. Funder) events, and monitoring events to the Program Director/Director of Social Service., • Assist with planning and organizing program activities to maximize program contract and performance goals as outlined in DHS Performance Incentive Plans., • Communicate with other Case Manager Supervisors at other Acacia Network Shelters on issues related to client progress and best practices., • Assist PD/DSS with conducting periodic internal file reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e. address and investigate client complaints), • Submit accurate DHS and ACACIA’s monthly reports to PD for review in a timely manner., • Assist with troubleshooting client and direct reporting staff program problems, and make decisions in accordance with program policies, procedures, and protocols., • Assist with completing incident reports to relevant parties to properly and timely record any incident., • Performs other duties assigned by the Program Director. REQUIREMENTS: • Associate degree but bachelor’s degree, preferred., • Minimum of five (5) years’ experience working with homeless and/or and mixed income population., • Specialty in substance abuse and mental health issues, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to circumstance and individuals.

Job Description Position Title: Back of House Manager Salary: $100,000 - $110,000 Other Forms of Compensation: Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job Summary We are seeking a highly organized and solutions-driven Back of House Manager to support the daily operations of Marcel, a multi-faceted cultural dining destination where cuisine, hospitality, design, and precision intersect. This role is essential to maintaining the standards behind the scenes that allow the guest experience to feel effortless, refined, and consistently excellent. The Back of House Manager serves as a jack-of-all-trades operational leader, overseeing facility readiness, food safety, sanitation, receiving, and maintenance across a complex, high-volume environment. This position requires hands-on involvement, sharp attention to detail, and the ability to move fluidly between departments while upholding the highest standards of safety, cleanliness, and organization. What you’ll do: • Oversee all food safety, sanitation, and quality assurance programs across kitchen, prep, storage, and service areas, • Ensure full compliance with health department regulations, internal safety standards, and sanitation protocols, • Supervise prep cooks and utility staff, ensuring proper procedures, cleanliness, and organization at all times, • Manage receiving, inspection, and verification of all incoming product, ensuring accuracy, quality, and proper storage, • Maintain detailed logs and documentation for sanitation, temperature controls, cleaning schedules, and inspections, • Coordinate and oversee repairs, preventative maintenance, and facility needs across multiple outlets, • Serve as the primary point of contact for facilities issues, troubleshooting and resolving problems proactively, • Partner closely with culinary, service, and operations leadership to support smooth daily execution, • 3 plus years of experience in quality assurance, facilities management, or operations within hospitality or foodservice, • Strong working knowledge of food safety, sanitation, and health department compliance, • Experience supervising prep, stewarding, or utility teams in a high-volume environment, • Comfort working across multiple disciplines: facilities, safety, receiving, and operations, • Highly organized, detail-driven, and proactive in identifying and solving problems, • Ability to remain calm, practical, and solution-oriented in a fast-paced setting, • Strong communication skills and the ability to work collaboratively across departments, • Flexibility to work early mornings, nights, weekends, and holidays as operational needs require Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Req ID: 1499480 Restaurant Associates Michael Abbey [[req_classification]]

Job Description Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Support customer care team via phone and email with any product-related escalations, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a vendor or teammate in person, via email, or by chat, you’re clear and concise., • Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • Experience in data entry or administrative fields preferred, • Experience in a fast-paced, high-volume work environment At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR YSYWmN65Q1

Job DescriptionDescription: Make a Meaningful Impact – Join Our Team! About Us For over 175 years, Seamen’s Society has been dedicated to helping children survive, thrive, and succeed. Our programs provide critical support to vulnerable children and families, and we are looking for passionate, dedicated professionals to join us in making a difference. If you’re seeking a rewarding career where your work truly matters, we invite you to be part of our mission. With opportunities in Brooklyn and Staten Island, we offer competitive salaries, career growth potential, and a comprehensive benefits package. Seamen’s Society for Children and Families is a 501(c)(3) nonprofit organization and an Equal Opportunity Employer. Take the next step in your career and help create brighter futures for children and families, apply today! Job Summary: To provide intensive clinical case management services for families affected by parental and/or child mental health and/or substance abuse, trauma, or intimate partner violence issues that place the family at risk of foster care placement. Duties and Responsibilities: • Assess and refer children/individual/families to supportive and concrete services, housing, financial assistance, education, substance use, mental health, medical, immigration, legal, etc., • Provide case planning, assessment, crisis intervention, establish goals and objectives and counseling services for families who have a child at risk of Foster Care placement., • Conduct assessments of families within 30 days of intake and reviewed review and update in 6months after intake., • Participate and attend all ACS, OCFS, Agency and Model Developer trainings as requested or required., • Provide crisis intervention and counseling services to children, teens, individuals and families., • Collaborate with program case aide in supporting families in obtaining resources, support services, and advocacy assistance., • Collaborate with ACS to monitor compliance with mandated services, and family attendance of court hearings., • Collaborate with ACS legal team to assure all service needs are being addressed by families., • Document and maintains all mandated tracking logs/excel sheets, case record electronic systems, and document in a timely manner., • Complete all program required paperwork, i.e., Progress Notes, Program Family Assessments, Family Assessment Service Plans (FASPs), and other reporting requirements., • Request, participate, facilitate and or attended, conferences, meetings internal or external to the agency., • Assist individuals and families in developing services plans addressing safety, stabilization, substance use, mental health, domestic violence, from a harm reduction approach., • Participate in weekly Supervision, with a planned agenda on family case issues to discuss· Implement Quality Assurance data to drive case practice and improve performance and achieve outcomes., • Monitor and obtain information on the child/ren school placement and educational performance., • Monitor and obtain information on the family’s medical needs, including compliance with periodic physicals and immunizations., • Assist in the obtaining, gathering and data entry for CACFP/DOH/DOE and any other administrative governing body., • Perform other duties/responsibilities as assigned within scope of position Requirements: Skills, Knowledge, Abilities: • Strong communication skills, with the ability to convey and receive accurate information in a professional and empathetic manner., • Ability to collaborate effectively with supervisors, colleagues, and community partners., • Excellent organizational and time management skills to handle caseloads efficiently while managing emergent situations., • Skilled in conducting interviews with families to gather and provide necessary case management information., • Strong critical thinking and analytical skills to develop and implement achievable service plans with families., • Ability to perform essential job functions with or without reasonable accommodation., • Effective collaboration and facilitation skills to engage individuals, families, and service providers., • Demonstrated cultural competence and sensitivity in working with diverse families from various ethnic, socioeconomic, and cultural backgrounds. Qualifications/Requirements: • Bachelor’s required, • Language incentive +.28/hr - Spanish speaking, • Experience with Microsoft Word, Excel, PowerPoint, CNNX, PROMIS??, • At least two years child welfare and counseling experience preferred.?, • Due to the nature of the work environment work hours will be based on needs of program and may vary?, • Perform other duties/responsibilities as assigned within scope of position. Why Join Us? At Seamen’s Society for Children and Families, we value our team members and are committed to providing a supportive, rewarding, and growth-oriented work environment. As part of our team, you’ll enjoy a comprehensive benefits package designed to support your professional and personal well-being: Extensive Training & Career Development – Gain hands-on experience with comprehensive training programs to enhance your skills and career growth. Generous Paid Time Off & Holidays – Maintain a healthy work-life balance with our comprehensive PTO package, including: 13 paid holidays throughout the year, Half-day Summer Fridays to make the most of the season, Ample vacation, personal, and sick time so you can recharge and focus on what matters most. Your well-being is a priority for us. Take time to rest and recharge. Robust Medical, Dental, & Vision Insurance – Stay covered with our significantly subsidized plans designed to fit your needs. Company paid Life Insurance & Financial Security – We offer life insurance, a generous 403(b) retirement plan (with agency contribution), and a tax-deferred annuity to secure your future. Commuter Benefit Program & Flexible Spending Accounts – Save money on daily expenses with our commuter benefits and FSA options. Exclusive Perks & Discounts – As part of our team, you'll gain access to Plum Benefits, the leading Corporate Entertainment Benefits provider. Enjoy exclusive discounts, special offers, and preferred seating for top attractions, theme parks, shows, sporting events, movie tickets, hotels, and more. Employee Assistance Program – Receive confidential support services for mental health, financial advice, and personal well-being. Internship & Referral Programs – Help build the future by mentoring interns or referring great candidates and earning incentives. Additional Information Seamen’s Society is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We respect diversity and accordingly are an equal opportunity employer that does not discriminate based on race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Job DescriptionVice President of Clinical Services Location: Brooklyn, NY Schedule: Full-Time Salary: $200,000 About MedElite Since 2011, MedElite has been dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. We implement a data-driven, "treat in place" model that enhances resident health outcomes while saving valuable time and resources for our partner organizations. By managing a network of advanced practice providers and specialty clinicians, we deliver high-quality, proactive care directly to the bedside. Our passion for positively impacting the lives of residents, administrators, and healthcare professionals drives our commitment to continuously innovate and redefine senior care across the country. Job Summary The Vice President (VP) of Clinical Services will provide strategic leadership and operational oversight to ensure the highest standards of clinical quality, compliance, and provider performance. This individual will combine the responsibilities of a Clinical Operations VP with the duties outlined below to drive organizational success, improve healthcare outcomes, and support clinical staff across all levels. Responsibilities • Educate and guide providers on compliance with MIPS, HEDIS, IPCP-1, IPCP-2, and Quality Assurance project requirements, • Create and implement clinical policies to standardize and improve patient care, • Ensure policies align with regulatory requirements and best practices, • Facilitate communication between providers, Collaborating Physicians, and Medical Directors to align with organizational goals and objectives, • Act as a liaison to resolve clinical or operational challenges efficiently, • Monitor providers' clinical performance metrics and compare results against quality benchmarks, • Deliver actionable feedback to enhance provider outcomes and ensure high-quality care delivery, • Assess the effectiveness of training sessions and workshops, implementing necessary improvements to enhance provider engagement and competency, • Provide strategic oversight for subspecialty divisions, including Pulmonology, Dermatology, Endocrinology, Genitourinary, and Gastroenterology., • Oversight of the providers and that they are informed of relevant changes and maintain compliance with coding guidelines, • Oversight of follow-up training sessions to reinforce CPT code workshops and verify provider proficiency, • Oversight of the identification and addressing gaps in clinical skills or knowledge through targeted evaluations and tailored feedback plans, • Provide continuous support for providers adapting to new workflows or processes, ensuring smooth transitions, • Lead the Hospital Transfer Rate (HTR) team, including preparation, analysis, and presentation of performance reports, • Collaborate with cross-functional teams to align clinical operations with organizational goals, • Oversee medical records requests to ensure accurate and timely submissions, • Maintain comprehensive documentation for compliance and quality assurance purposes, • Direct day-to-day clinical operations, ensuring efficient workflows and adherence to protocols, • Develop and implement strategies to optimize resource utilization and operational efficiency, • Work closely with executives, medical directors, and clinical teams to define and implement organizational strategies, • Foster a culture of accountability, excellence, and continuous improvement, • Prepare regular reports on clinical performance, operational metrics, and quality initiatives for senior leadership, • Use data-driven insights to inform decision-making and strategic planning, • Lead initiatives to improve patient outcomes and overall care delivery, • Undertake additional responsibilities and special projects as assigned by executive leadership to support the evolving needs of the organization Requirements, • A master's in healthcare administration, nursing (NP, ANP, DNP), medicine, or a closely related field, • Proven experience in clinical operations leadership, with a strong understanding of MIPS, HEDIS, and other quality metrics, • Demonstrated ability to manage teams, develop strategies, and execute initiatives that improve clinical outcomes, • Strong communication and interpersonal skills, with the ability to engage and influence stakeholders across all levels, • Expertise in regulatory compliance, quality assurance, and performance improvement methodologies, • Proficiency in data analysis and interpretation to drive actionable insights. Benefits, • Health, • Dental, • Vision, • Company-Sponsored Life Insurance, • 401K, • Short and Long-term Disability, • Paid Time Off, • Commuter BenefitsWhy Work With Us?, • Make a meaningful impact in the nursing home community, • Work in a collaborative, mission-driven environment MedElite is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. Ready to Make a Difference? Apply today and help us deliver compassionate, personalized care where it matters most.

Job DescriptionPlanned Parenthood of Greater New York is seeking a Patient Care Associate to join our Clinical Services team for a full-time 37.5 hour work week. This position will be based at our Brooklyn, NY health center. At Planned Parenthood of Greater New York (PPGNY), our greatest strengths are the employees who empower every individual with the information, resources, and care they need to live happy, healthy lives. We are a team of trusted health care providers, educators, and fierce advocates committed to advancing equity and improving health outcomes in communities that face systemic barriers to quality, innovative sexual and reproductive health services -- including birth control, pregnancy testing, emergency contraception, cancer screenings, STI testing and treatment, HIV testing and prevention, transgender hormone therapy, wellness exams, crisis counseling, and financial counseling. PPGNY also proudly provides compassionate, nonjudgmental abortion services. Picture yourself here: When you join PPGNY as a Patient Care Associate you will be responsible for patient intake in the clinic and front desk, obtaining complete medical history, provides education about human sexuality, family planning, abortion, colposcopy, LEEP and general health education, as applicable. What a Patient Care Associate Does: • Support front desk with check ins, scheduling, patient inquiries, etc., • Reviews the patient health history for completeness and records findings. Alerts APC regarding critical information about the patient chief complaint, history of present illness, and other patient information., • Documents competently in the electronic medical record using the correct PPGNY templates and forms., • Assists in promoting optimum center operations, excellent patient service and compliance with both agency and funding source policies and regulations., • Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints., • Assess flow of patients through health center to minimize patient wait times., • Assists in the orientation and training of new clinic staff, as indicated, • Ensures charge capture and financial reporting by accurately documenting in EHR and completing CVR data as appropriate for all medical and counseling services provided., • Ensures access to interpreter services for patients with communication barriers., • Perform other duties as assigned., • Provides health education and care related to sexual and reproductive healthcare, • Provide accurate patient centered, non-judgmental, education according to MS&G and signs informed consent related to visit., • Performs laboratory tests as ordered, completes laboratory requisitions, and packages labs for transport according to PPGNY lab procedures. Runs Daily Controls., • Performs clinic opening and closing duties; clinic and equipment cleaning; re-stocking supplies, etc. Reports facility and equipment issues, as indicated, • Follows all lab and quality assurance protocols; uses appropriate personal protective equipment (PPE) and infection control precautions, • Assists in abortion service in a variety of functions as needed, including abortion counseling, Products of Conception (POC) room, float and assisting in surgical room., • Attends monthly didactics and incorporates information into daily care provision., • Maintains clinical skills and competencies as required by PPGNY, PPFA, and NYS DOH. Participates in annual competency checks and training for all new services, tests, and skills as assigned.Minimum Qualifications:, • High school diploma/GED, • A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice, • Experience with Electronic Health Records, • Superior customer service and teamwork skills, • Flexibility in work schedule including non-consecutive workdays, evenings or Saturdays, • Previous experience working with electronic health record., • Proficiency in other languages, • Prior Planned Parenthood employment, • Prior health care employment, • Previous experience in a high-volume customer service role, • Work experience in Sexual Reproductive Health, • Work experience in Phlebotomy, Urinalysis, Pregnancy Testing, Rapid HIV Testing, • Knowledge of Medicaid screening Schedule, • Monday 7:45a-7:00p, • Tuesday 7:45a-7:00p, • Wednesday 7:45a-7:00p, • Thursday7:45a-7:00p, • Friday 7:45a-6:00p

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers