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Prestige Automotive
Auto Repair Shop Assistant Manager / Service Writer
20 days ago
Full-time
Manhattan, New York
We are seeking a motivated and responsible Assistant Manager / Service Writer to join our busy auto repair shop. This role is essential to both customer service and shop operations. You’ll be the main point of contact for customers, work closely with mechanics, and play a key part in generating sales by presenting and explaining recommended services and repairs. Responsibilities: Greet and assist customers in person and over the phone with professionalism and courtesy. Write service tickets, accurately documenting customer concerns and vehicle needs. Clearly explain repair recommendations to customers and sell services/repairs to meet their vehicle needs. Communicate repair needs between customers and mechanics to ensure accuracy and transparency. Direct mechanics on their next tasks to maintain smooth workflow and productivity. Manage daily office operations, including scheduling, filing, and phone calls. Assist in maintaining excellent customer service and a professional shop environment. Qualifications: Strong communication and sales skills, with the ability to explain repair work confidently. Solid organizational skills and attention to detail. Ability to multitask and remain calm in a fast-paced environment. Prior experience in auto repair, sales, or office management is preferred, but we are willing to train the right candidate who is responsible and eager to learn. Basic computer and phone skills required. Schedule: Monday–Friday: 7:30 a.m. – 5:00 p.m. Saturday: 7:30 a.m. – 12:00 p.m. (noon) Summer Schedule: Every other Saturday off Compensation: Based on experience and qualifications.
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Dees Auto Center
Shop Manager
2 months ago
$15.13–$16.5 hourly
Full-time
Elizabeth
Dees Auto Center 571 Pennsylvania Avenue, Elizabeth, NJ 07201 We seek a candidate with the following qualifications for an office position: • Proficiency in estimating vehicle damage and providing detailed photographs., • Familiarity with diagnostic scanners, programming, pre- and post-scan procedures., • Excellent phone communication skills, including the ability to take estimates, prepare invoices, and follow up with customers., • Proficiency in invoicing and submitting documents via email or portals., • Experience in managing work assignments and making decisions regarding vehicle prioritization., • Ability to multitask and prioritize tasks effectively., • Knowledge of TURO fleet maintenance and inventory management. The work schedule is as follows: • Monday to Friday: 8 AM to 6 PM, • Saturday: 8 AM to 3 PM Sundays are off. P.S. Depending on the workload, Employees must be willing to stay a few hours here and there to ensure that we catch up on our work.
Immediate start!
No experience
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