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Help Us Transform the Pharmaceutical Claims Industry InfinityRx is a health-tech startup on a mission to modernize pharmaceutical claims processing through cutting-edge cloud technology. Our flagship product, the InfinityRx Claims Processor™ (ICP), is redefining how claims are adjudicated—delivering faster, smarter, and more reliable outcomes for patients and healthcare stakeholders. We’re looking for a Software Engineer who thrives in fast-moving environments, enjoys building modern applications from end to end, and wants to play a pivotal role in shaping the future of healthcare technology. What You’ll Do: As an Engineer at InfinityRx, you’ll be hands-on in evolving the ICP platform and building new tools in our product ecosystem. Your contributions will directly impact patient access and the efficiency of pharmaceutical workflows. You will: • Build and enhance key components of our transaction processor, web application, and APIs, • Contribute across the full software development lifecycle, from design to testing to deployment, • Monitor and maintain performance of our cloud infrastructure to ensure uptime and scalability, • Collaborate closely with teammates to architect and deliver clean, maintainable, high-performance code, • Own your tasks with autonomy, using strong time management and follow-through What You Bring: We’re looking for a developer with a strong foundation in modern full stack development, cloud deployment, and API design. You should be comfortable navigating both front-end and back-end technologies, and ready to dive into a growing codebase. Required Skills & Experience: • Bachelor’s degree in computer science, engineering, life sciences, or other related discipline, • 5+ years of professional software development, • Proficient in Java, TypeScript, and SQL (PostgreSQL), • Experience with Spring (Boot or Framework) and React, • Comfortable with RESTful API design and consumption, • Skilled with unit and integration testing using frameworks like JUnit and Mocha, • Familiar with using the Linux command line, • Experience in pharma or healthcare technology, • Proficiency in designing database schemas and writing performant queries, • Familiarity with Redis and NoSQL databases (such as MongoDB), • Ability to perform basic data analysis (such as in SQL or Python), • Use of UI frameworks like Tailwind CSS, Bootstrap, or Material UI, • Experience with observability tools like Datadog, • Involvement in system architecture or technical design decisions You’re a Great Fit If You Are: • A problem-solver who enjoys building scalable, high-quality solutions, • A team player with excellent communication skills, • Comfortable in a startup environment where flexibility and initiative are key, • Motivated by real-world impact in healthcare technology What We Offer: • Hybrid Work Schedule: Mix of in-office (New Hyde Park, NY) and remote flexibility, • Salary Range: $120,000-$150,000 Commensurate with experience, • Paid Time Off, • Growth Potential: Room to advance as our team and product suite expand Join InfinityRx and become part of a team that's building transformative healthcare solutions—one line of code at a time.

Job DescriptionPosition Description: Software Engineer Intern AI, Automation & IT SystemsDay & Nite is modernizing the way commercial HVAC, refrigeration, and kitchen equipment services are delivered. Our Information Systems & Services team is at the core of this transformation, building AI systems, automating workflows, and upgrading infrastructure to support smarter business operations across 13 states and 160+ technicians. Were building internal tools and agentic AI platforms that do more than just report, they reason, act, and assist our teams in real time. What Youll DoThis hybrid role combines software engineering, data science exposure, and IT operations support. You will: Develop and maintain backend services (Python, FastAPI, Node.js) and integrate with platforms like SAMPro, Notion, Strapi, and ServiceChannel Work with large volumes of ERP and service data to build tools that combine AI and automation to improve business efficiency Support our internal tools (e.g., Chrome Extensions, React Native apps, ERP system) and assist with IT tasks, including software provisioning, access control, field device troubleshooting, and user tech support.Sample Projects Youll Support AI-powered agents that summarize work order history and provide status insights via chat Internal dashboards that ingest real-time technician data and provide recommendations, and analysis Automations for repetitive tasksWhat Youll Gain Hands-on experience in building and supporting agentic AI and automation in a live business context Exposure to the full lifecycle of data-driven AI projects: collection ? preprocessing ? modeling ? deployment Mentorship from IT engineers, software developers, and AI leads A chance to meaningfully impact our operational efficiency and automation endeavors Consideration for full-time employment based on performanceMinimum Qualifications - What You'll Bring Currently pursuing a bachelor's degree in Computer Science, Data Science, Information Systems, or a related field Strong interest in AI/ML, data pipelines, or backend system architecture Comfortable coding in Python, JavaScript/TypeScript, SQL, and PowerShell Curious about both software development and the operational side of IT Bonus: experience with APIs, Node.js, SQL Server, Azure, AWS, and Generative AI implementation $18.00 - $18.00 Hourly

Job DescriptionThe work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most. The Business Analyst will be responsible for business and functional requirements definition for various new and existing IT applications, downstream systems and reports. The business analyst will also be responsible for planning and facilitating user acceptance testing. Essential Duties/Responsibilities: • Identify and translate business needs into clearly defined requirements for insurance software applications., • Develop requirements documentation inclusive of user stories/ use cases, process flows, data flows and report mock-ups., • Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations., • Build strong relationships within the business units and support functions to understand the business needs., • Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and to assist in troubleshooting and resolving issues., • Ensure that proposed solutions are focused on improving efficiency and effectiveness of the business processes and are consistent across products where possible., • Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements., • Facilitate UAT execution phase and work with business lead and project manager to obtain user acceptance test signoff., • Team player who works well with technical and business resources., • Meet objectives & goals set forth by management, • Perform additional projects/duties as assigned by management.Required Skills/Abilities/Education/Experience:, • Bachelor’s Degree or equivalent work experience in Business Analysis, • 2-4 years of experience in Business Analysis – Requirements documentation, Functional testing, Reporting tools, Relational databases, SQL., • Experience in programming is a plus., • Experience working in the Insurance/Benefits industry is a big plus., • Experience with Azure DevOps is a plus

Job Description iRocket is engineering fully reusable, fully autonomous small launch vehicles to enable responsive, cost-effective, and sustainable access to space. Our team is building both the space hardware and the ground / facility infrastructure needed to support frequent launches and mission operations. We are seeking an IT Specialist/Systems Administrator to support and grow our internal systems, networks, and infrastructure. This role will be key in ensuring reliable, secure, and scalable IT operations across the company. The Role • Maintain, support, and monitor internal IT systems (servers, workstations, network, cloud services, backups), • Plan and implement infrastructure upgrades, patches, and system improvements, • Administer identity and access management, permissions, and directory services, • Troubleshoot hardware, software, and network issues; provide helpdesk support, • Ensure cybersecurity best practices, security monitoring, and incident response, • Document IT architecture, policies, procedures, and system configurations, • Coordinate with external vendors, service providers, and contractors, • Support onboarding/offboarding of employees with IT provisioning Requirements • Bachelor’s degree in Information Technology, Computer Science or related field (or equivalent experience), • 3+ years of experience as a systems administrator, IT engineer, or similar role, • Experience managing Windows, macOS, and Linux environments, • Hands-on experience with networking (firewalls, VPN, switches, routing), • Familiarity with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure, • Strong security mindset: experience with endpoint security, access controls, monitoring tools, • Ability to document, communicate, and collaborate with technical and non-technical stakeholders, • Proven ability to multitask, respond to urgent issues, and work in a fast-paced environment Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Wellness Resources

Job Description Data is pivotal to our goal of frequent launch and rapid iteration. We’re recruiting a Data Engineer at iRocket to build pipelines, analytics, and tools that support propulsion test, launch operations, manufacturing, and vehicle performance. The Role • Design and build data pipelines for test stands, manufacturing machines, launch telemetry, and operations systems., • Develop dashboards, real-time monitoring, data-driven anomaly detection, performance trending, and predictive maintenance tools., • Work with engineers across propulsion, manufacturing, and operations to translate data-needs into data-products., • Maintain data architecture, ETL processes, cloud/edge-data systems, and analytics tooling., • Bachelor’s degree in Computer Science, Data Engineering, or related technical field., • 2+ years of experience building data pipelines, ETL/ELT workflows, and analytics systems., • Proficient in Python, SQL, cloud data platforms (AWS, GCP, Azure), streaming/real-time analytics, and dashboarding (e.g., Tableau, PowerBI)., • Strong ability to work cross-functionally and deliver data-products to engineering and operations teams., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Wellness Resources

Our client is an AI powered ecommerce/marketing software company. Their suite of products integrates Web Content Management, eCommerce, eMarketing, Social Media management, and Web Analytics. They are seeking a Backend Software Engineer to play a key role in building, integrating, and optimizing their flagship site search product. Will design, develop, and maintain API-first backend services using C#, NET, NoSQL, AWS technologies. Work closely with product and engineering teams to deliver secure, scalable, and efficient solutions. Design new features to work with AWS services in a cost-effective, automated and scalable manner. * This position is an excellent opportunity for someone who enjoys solving complex problems, working independently and in a collaborative environment, and has a strong interest in search technologies. Responsibilities • Design, develop, and maintain API-first backend services using C#, • Work closely with product and engineering teams to deliver secure, scalable, and efficient solutions., • Design new features to work with AWS services in a cost-effective, automated and scalable manner., • Support ecommerce platform integrations., • Collaborate with the infrastructure team on deployments, monitoring, and performance tuning., • Contribute to technical design discussions and help drive architectural decisions., • Write clean, maintainable, and testable code. Required Qualifications • 3-10 years of professional software engineering experience, • MUST HAVE eCommerce or Search Technology experience. Examples: Lucene, Elasticsearch/OpenSearch, Algolia, Coveo, SearchSpring, Klevu, Bloomreach. BigCommerce, Optimizely Configured Commerce, Shopify, Magento/Adobe Commerce, WooCommerce, Shopware, Unilog., • Must HAVE Strong proficiency in backend development. NET/C# strongly preferred, • Hands-on experience with cloud platforms (AWS preferred, GCP and Azure also accepted)., • Strong understanding of APIs, microservices, and integration patterns., • Solid knowledge of relational databases and/or NoSQL databases., • Ability to work on-site in Garden City, NY.

Remote Digital Analytics Manager Job: Contract Pay Rate Range: $40-47.50 per hour based on experience, education, geographic location and other factors. This role blends product ownership with delivery management, you will lead a GA4/GTM implementation, govern event taxonomy, audit data quality, and ensure measurement is aligned to business goals. The Digital Analytics Manager will influence both the implementation of data capture and the output derived from that data, ensuring integrity and usefulness end-to-end. You’ll be responsible for defining, refining, and reporting on KPIs that measure both platform health and business performance, while producing actionable insights for Marketing, Merchandising, and leadership. Remote Responsibilities of the Digital Analytics Manager Job: • Lead GA4 + GTM implementation (including server-side where applicable)., • Translate business objectives into measurable KPIs and reporting requirements., • Write Features, Epics, and User Stories in Azure DevOps, define acceptance criteria, and manage analytics delivery through development sprints., • Partner with Engineering, UX, and Product teams to ensure analytics instrumentation aligns with key user journeys and funnels., • Build and manage executive and operational dashboards (Looker Studio/Tableau/BigQuery) for ongoing KPI tracking., • Establish measurement standards and KPI definitions across global regions., • Audit event collection and funnel integrity; open and track data issues with development teams., • Own documentation for tagging guides, measurement frameworks, KPI definitions, and QA protocols., • Partner closely with Marketing (campaign attribution, channel ROI, conversion lift) and Merchandising (product performance, catalog optimization, search/browse effectiveness) teams., • Provide polished reporting and presentations with actionable insights for cross-functional stakeholders., • Deliver weekly/monthly performance reviews with clear storylines: what’s happening, why, and what action is recommended., • Lead the analytics perspective in planning sessions for campaigns, promotions, merchandising changes, and new feature launches. Remote Qualifications of the Digital Analytics Manager Job: • 2–4+ years in digital/web/product analytics with GA4 + GTM experience., • Ability to define, refine, and report on KPIs that drive business decisions., • Working knowledge of BigQuery/SQL and GA4 exports with commerce/order data., • Experience creating dashboards in Looker Studio/Tableau with solid data storytelling skills., • Demonstrated collaboration with Marketing and Merchandising teams to optimize performance., • Clear communication skills, both written and verbal; comfortable presenting findings to teams and leadership. For more information or to be considered for the Digital Analytics Manager Job please contact Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ___.

JOB DESCRIPTION This role is responsible for designing, deploying, and maintaining secure, high-performance network solutions across Cisco switches, routers, Meraki office systems, and Firepower/ASA in the data center, all integrated with Azure cloud networking. The position focuses heavily on cybersecurity, including implementing and managing firewalls, intrusion prevention systems, and security appliances, performing vulnerability assessments, and enforcing security policies and incident response protocols. The individual will act as the backend resource for a 3rd party managed service, handling escalations and unresolved threats, while collaborating with internal teams on risk identification and security improvements. Daily tasks include configuring virtual networks and security groups in Azure, managing identity and access controls such as MFA, monitoring network performance, troubleshooting connectivity issues, and optimizing configurations for scalability and security. The role also involves working with SIEM tools for threat detection, generating compliance and performance reports, maintaining documentation, and providing security training to staff. Continuous improvement is key, requiring the candidate to stay current on emerging threats and technologies while ensuring the overall security posture of the environment. This position is a 6-month contract to hire. It is a hybrid position in Bethpage, NY, Tues-Thurs. Insurance and 401K are offered during contract period as well as upon conversion. The converting salary for this role is $145,000-152,000. REQUIRED SKILLS AND EXPERIENCE • 8+ years of experience in cybersecurity and network administration roles, • 5+ years of experience with various firewall platforms (Cisco Meraki, Palo Alto, Fortinet), • Experience with endpoint protection, SIEM solutions, and log management tools, • Proficiency and knowledge of Azure Cloud Networking Knowledge of compliance standards NICE TO HAVE SKILLS AND EXPERIENCE • CCNA, CCNP, Azure Network Engineer Associate, • Telecom Industry experience, • Experience partnering with 3rd party vendors for escalations

About IT Senior Support Engineer (Consultative & Technical): This fast-growing Managed Services Provider supports small and mid-sized businesses with modern IT support, consulting, network design, and cybersecurity services. They’ve built a strong reputation for exceptional service, innovative thinking, and true partnership with their clients. Internally, the culture is just as strong — collaborative, friendly, growth-minded, and rooted in accountability and continuous learning. Their focus on employee well-being and team development even earned them recognition as one of Illinois’ top workplaces. As the team expands, they’re looking for IT Senior Support Engineer to join their growing operation. This is a full-time role based in the north Chicago suburbs, with the first 1–2 months onsite for onboarding before shifting into a hybrid schedule (three days onsite or at client locations, two days remote). The Senior Support Engineer will provide hands-on support across a wide range of client environments, working tickets end-to-end — diagnosing issues, troubleshooting, resolving technical challenges, and ensuring an excellent client experience. Engineers here work from a shared queue, receive ongoing coaching, and are encouraged to grow through real-world problem-solving in a collaborative, team-first environment. IT Senior Support Engineer (Consultative & Technical) Qualifications: • 2+ years MSP experience REQUIRED, • Experience with Office 365 migrations, troubleshooting and setup, • Experience configuring and installing various computer and Windows servers, • Experience administrating VMware preferred, • Experience installing and maintaining approved security tools, and policies, and following procedures to implement, • Experience supporting, configuring, maintaining, and upgrading corporate customer’s networks (WatchGuard, Barracuda, Aruba), • Experience installing and integrate new server hardware and applications, • Experience with Azure (Entra ID & Azure VM's), • ConnectWise experience preferred IT Senior Support Engineer (Consultative & Technical) Benefits: • Salary $100,000-$110,000, • 100% Employee paid medical, dental, vision coverage, • Certification Reimbursement, • Professional Development Assistance, • Generous PTO Plan, • Emphasis on work/life balance, • 40% remote, 30% office in Oceanside, 30% clients in Brooklyn NY

• 8+ years of experience in cybersecurity and network administration roles, • 5+ years of experience with various firewall platforms (Cisco Meraki, Palo Alto, Fortinet), • Experience with endpoint protection, SIEM solutions, and log management tools, • Proficiency and knowledge of Azure Cloud Networking, • Knowledge of compliance standards CCNA, CCNP, Azure Network Engineer Associate Telecom Industry experience Experience partnering with 3rd party vendors for escalations This role is responsible for designing, deploying, and maintaining secure, high-performance network solutions across Cisco switches, routers, Meraki office systems, and Firepower/ASA in the data center, all integrated with Azure cloud networking. The position focuses heavily on cybersecurity, including implementing and managing firewalls, intrusion prevention systems, and security appliances, performing vulnerability assessments, and enforcing security policies and incident response protocols. The individual will act as the backend resource for a 3rd party managed service, handling escalations and unresolved threats, while collaborating with internal teams on risk identification and security improvements. Daily tasks include configuring virtual networks and security groups in Azure, managing identity and access controls such as MFA, monitoring network performance, troubleshooting connectivity issues, and optimizing configurations for scalability and security. The role also involves working with SIEM tools for threat detection, generating compliance and performance reports, maintaining documentation, and providing security training to staff. Continuous improvement is key, requiring the candidate to stay current on emerging threats and technologies while ensuring the overall security posture of the environment. This position is a 6 month contract to hire. It is a hybrid position in Bethpage, NY, Tues-Thurs. Insurance and 401K are offered during contract period as well as upon conversion. The converting salary for this role is $145,000-152,000.

Daily tasks include configuring virtual networks and security groups in Azure, managing identity and access controls such as MFA, monitoring network performance, troubleshooting connectivity issues, and optimizing configurations for scalability and security. The position focuses heavily on cybersecu

This role is responsible for designing, deploying, and maintaining secure, high-performance network solutions across Cisco switches, routers, Meraki office systems, and Firepower/ASA in the data center, all integrated with Azure cloud networking.The position focuses heavily on cybersecurity, includi

This position is remote for the duration of the engagement.Tasks include scheduling and coordination of working sessions, touchpoints, and related project meetings using agile principles.Organizing and managing development tasks and activities across the application lifecycle (MS Azure DevOps).Suppo

Cyber security, Information security, Firewall, Arcitc Wolf, siem, azure, cisco, Vulnerability assessment, Vulnerability management, palo alto, juniper, CCNA, CCNP, azure network engineer associate, log management tools. The company is an equal opportunity employer and will consider all applications

Job DescriptionSalary: $65000-80000 Location: Hybrid Local to NYC (ability to travel onsite to client locations as needed) Salary Range: $65,000$80,000 Department: Service Desk Reports To: Service Desk Manager About the Company ADDA is partnering with a fast-growing, high-performing IT Managed Service Provider (MSP) serving clients across diverse industries. The organization is known for its commitment to exceptional client service, a collaborative team culture, and a modern, non-tiered engineering model where every team member is empowered to solve problems end-to-end. Were looking for a Systems Support Engineer who thrives in dynamic environments, enjoys tackling complex challenges, and wants meaningful ownership over their work. The Role As a Systems Support Engineer, youll work across multiple client environments to troubleshoot issues, implement solutions, and support ongoing technical improvements. This is not a traditional ticket churn support role youll work directly with clients, drive root-cause fixes, contribute to projects, and help shape how the MSP operates. Youll get exposure to a wide range of technologies across infrastructure, cloud services, networking, cybersecurity, and automation. If you like variety, autonomy, and learning something new every day, this role offers that and more. What Youll Do • Diagnose and resolve advanced technical issues across Windows, macOS, Linux, Microsoft 365, Google Workspace, and various cloud and on-prem environments., • Support networking components including switches, firewalls, VPNs, VLANs, DNS/DHCP, Wi-Fi, and routing., • Own issues from start to finish triage, investigation, solution, documentation, and communication., • Collaborate with peers in a non-tiered engineering structure where knowledge sharing and equal contribution are core values., • Participate in client-facing project work, including migrations, deployments, security implementations, and system upgrades., • Identify repetitive tasks or patterns and propose automation, self-service, or process improvements., • Maintain accurate documentation and contribute to an internal knowledge base that supports scalable solutions. (Experience with all is not required but exposure to several is highly preferred.) Cloud & Productivity: • Microsoft 365, Azure AD, Intune, • Windows Server, Active Directory, Group Policy, • Meraki, Fortinet, SonicWall, • VLANs, VPNs, Wi-Fi administration, • RMM: NinjaOne, Datto RMM, or similar, • PSA: ConnectWise, Autotask, • 13+ years of experience in an MSP or fast-paced, multi-client IT environment., • Strong troubleshooting skills across systems, networking, cloud services, and security fundamentals., • Ability to diagnose unfamiliar technologies through logical analysis, research, and experimentation., • Clear communication skills with both technical and non-technical users., • A proactive mindset you automate, simplify, or eliminate repetitive tasks whenever possible., • A hunger to learn new technologies and continuously build your skill set., • Non-tiered engineering team: Everyone owns solutions end-to-end no escalations, no silos., • Variety & exposure: Support dozens of environments and technologies, keeping your work interesting and skills growing fast., • Professional growth: Mentorship, certification support, and hands-on project work accelerate your career., • Impact: Your ideas for automation, efficiency, and client improvement are expected and implemented., • Culture: Collaborative, curious, motivated team that values accountability and innovation.

Job DescriptionSalary: $65,000-$80,000 About Us:ADDA is partnering with a leading IT Managed Service Provider (MSP) dedicated to delivering exceptional IT support and services to their clients. They pride themselves on their commitment to customer satisfaction and their team-oriented work environment. We are currently seeking a dynamic and experienced Service Desk Engineer to join their team. Department: Service Desk Reports To: Service Desk Manager Location: Local to NYC area (with ability to travel to the city) The Role As an IT Support Engineer, youll take on diverse technical challenges across infrastructure, cloud, networking, and security. Youll work directly with clients and teammates to diagnose, resolve, and prevent issues while also driving improvements to processes, documentation, and tools. This role is not about closing tickets. Its about thinking on your feet, adapting to new situations, and finding solutions that stick. If you thrive on variety, get bored with monotony, and are always asking how can we do this better?, this is the place for you. What Youll Do Handle advanced technical issues across multiple environments (Windows, macOS, Linux, Microsoft 365, Google Workspace, Azure, networking, security, etc.). Take ownership of problems from start to finish, ensuring fast, effective, and lasting solutions. Collaborate with peers a team of equals to share knowledge, mentor, and improve outcomes. Contribute to and refine the knowledge base so that solutions scale. Identify repetitive tasks or patterns and propose automation, self-service, or process improvements. Support projects such as migrations, deployments, and security enhancements. What We Expect You to Bring A strong foundation in IT systems, networking, and security but more importantly, the ability to learn and adapt quickly. Proven experience troubleshooting complex problems, even without prior exposure to the platform or tool. A logical, methodical approach to problem-solving and diagnosis. Hunger to expand your knowledge and tackle new challenges. A mindset that repetitive work should be eliminated, automated, or simplified. Clear communication skills with both technical and non-technical people. Experience in a Managed Services or fast-paced multi-client environment is highly valued. Certifications (Microsoft, Cisco, CompTIA, etc.) are a plus, but curiosity, capability, and hunger to improve matter most. Why Join Us No tiers, no escalations just a non-tiered team of highly skilled engineers. Variety and exposure work across dozens of environments and technologies. Impact your ideas for automation, efficiency, and self-service are expected and implemented. Growth support for certifications, training, and new opportunities. Culture hunger, innovation, accountability, and collaboration drive everything we do.

Job DescriptionDescription: Location: Mineola, NY About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full-time Application and Governance Support Specialist to join our team. The Application and Governance Support Specialist is responsible for maintaining a strong and compliant IT control environment while supporting the Bank’s data reporting and application performance needs. This role ensures adherence to FFIEC Guidelines, DFS Part 500, and COBIT framework standards, while also developing and delivering business analytics reports and data feeds across departments. The position partners closely with the Information Technology and Operational teams to implement and support core and ancillary banking solutions, manage vendor relationships, and resolve technical issues. In addition, the role collaborates with business units to assess reporting, data visualization, and compliance requirements, ensuring technology solutions align with both operational and regulatory objectives. Essential Job Duties and Responsibilities IT Governance and Compliance: • Assist the Director of IT Governance in maintaining and monitoring the bank’s IT control environment to ensure compliance with FFIEC Guidelines, DFS Part 500, Sarbanes-Oxley (SOX), and COBIT framework standards., • Support the Director of IT Governance in developing, documenting, and maintaining IT process controls and procedures that promote regulatory compliance and operational efficiency., • Perform SOX key control testing and assist with periodic self-audits of internal systems to verify control effectiveness and identify areas for improvement., • Implements and maintains review procedures for IT system additions, deletions, and changes to uphold control integrity., • Conduct periodic reviews of core system security and assist with corrective action plans to ensure compliance with security policies and regulatory requirements., • Partner with Infrastructure, Application Support, Hardware Support, and Information Security teams to validate control adequacy, documentation standards, and adherence to IT Governance procedures., • Support the Director of IT Governance in ensuring compliance with vendor oversight requirements for all IT-managed third-party relationships and assist in vendor reviews and audits., • Acts as a key point of contact for internal and external auditors, maintaining organized documentation, tracking audit requests, and coordinating responses., • Contribute to IT strategic planning efforts by providing input on control improvements, risk mitigation strategies, and technology optimization opportunities., • Administer and schedule business analytics reports and automated data feeds tailored to departmental and executive management needs., • Run H360 audit reports, including core user security reports., • Ensure the timely generation, accuracy, and secure delivery of reports and dashboards., • Partner with Bank Operations and IT teams to implement, test, and integrate new or upgraded banking solutions, ensuring compatibility and minimal operational disruption., • Evaluate new systems and technologies for alignment with existing infrastructure, identifying risks and opportunities for improvement., • Assist with user provisioning for ImageCentre and H360, • Perform mass maintenance updates through our core system, • Collaborate with Information Technology, Bank Operations, and any third-party vendors to identify and resolve technical or system-related issues efficiently., • Serve as a liaison between business areas and IT to ensure smooth communication, quick issue resolution, and alignment between operational needs and technical capabilities., • Partner with business areas to identify opportunities for process improvement, automation, and enhanced reporting efficiency. Education and Experience • Bachelor’s degree in Information Technology, Computer Science, Business, or a related field preferred, but not required, • Technical training or equivalent work experience in IT, reporting, or compliance will also be considered, • Preferred certifications: ITIL Foundation, CompTIA certifications, or basic Microsoft training (Power BI, Excel, or Azure Fundamentals), • 2–4 years of experience in IT support, reporting, or data operations, ideally within a banking or financial environment, • Familiarity with core banking or enterprise systems (such as FIS, Fiserv, or Jack Henry), • Experience scheduling automated reports or maintaining system automation scripts, • Exposure to user access management, audit support, or IT governance activities, • Comfortable gathering documentation for internal or external audits, • Strong attention to detail and ability to manage recurring daily tasks such as data load checks or system monitoring, • Solid communication skills and ability to work across IT and business departments, • Working knowledge of IT governance and regulatory frameworks such as COBIT, ITIL, SOX, FFIEC, and DFS Part 500, • Experience supporting core banking systems (e.g., FIS, H360, ImageCentre) and assisting with user access administration, • Knowledge of audit processes, vendor management, and regulatory documentation for internal and external reviews, • Skilled in data analysis and reporting using tools such as Power BI, SQL, and Excel to deliver clear and meaningful insights, • Skilled in application support, change control, and system integration across banking and IT environments Skills and Abilities • Strong problem-solving, analytical, and communication abilities; able to collaborate effectively with IT, Audit, and Operations teams, • Highly detail-oriented and organized, with a focus on maintaining data integrity, compliance, and process efficiency Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Salary: $75,000.00 - $90,000.00; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements: