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Job Description Who We Are OneBridge Benefits was founded in 2013 by members of our current leadership team who set out to build better technology and smarter processes to support account-based health plans. Today, we’ve grown into a technology-enabled benefits administrator serving more than 380,000 participants and managing $4.48 billion in assets. Joining OneBridge means becoming part of a team of bright, driven, and collaborative professionals who are passionate about solving complex challenges. We value innovation, encourage curiosity, and empower our employees to make a meaningful impact on our business, our clients, and the people we serve. The Opportunity OneBridge Benefits is seeking an experienced and strategic Director of Technology to lead the execution of our technology operations and help shape the future of our technology landscape. This is a highly visible leadership role responsible for overseeing infrastructure, cloud services, cybersecurity, service management, modernization initiatives, and technology operations. The ideal candidate is equal parts leader, problem solver, and innovator, with the ability to transform strategy into action while building high-performing teams and delivering measurable business results. Based on the position description, the role leads technology operations, cybersecurity execution, infrastructure and cloud services, vendor partnerships, modernization efforts, and emerging technology initiatives. Essential Responsibilities • Lead IT operations, infrastructure, cloud services, cybersecurity, quality assurance and service management functions., • Drive the execution of technology strategy, roadmaps, and operational improvements that support business growth and service excellence., • Serve as the operational leader of the OneBridge Cybersecurity Program, including security operations, risk remediation, incident response, and technology resilience., • Build and execute modernization initiatives that improve scalability, efficiency, security, and user experience., • Evaluate and implement emerging technologies, automation opportunities, and AI solutions that create measurable business value., • Lead technology projects from concept through implementation, QA and testing, adoption, and ongoing support and training., • Manage vendor relationships, technology investments, contracts, licensing, and service performance., • Partner closely with leaders across Product, Operations, Compliance, Finance, and other department to deliver business-focused technology solutions including overseeing aspects of our Product SDLC such as security, technology and infrastructure architecture and quality assurance testing., • Recruit, develop, and mentor technology professionals while fostering a culture of accountability, innovation, collaboration, and continuous learning. QualificationsRequired, • 10+ years of progressive technology experience with at least 5 years in a leadership role., • Experience leading teams, vendors, technology services, or complex cross-functional initiatives., • Proven experience/strong background in most if not all of the of the following areas:, • IT Operations, • Cloud & Infrastructure, • Cybersecurity, • Service Management, • Enterprise Technology Delivery, • Quality Assurance, • Software/Solution Development and Software Delivery Lifecycle Management, • Technology Modernization, • Demonstrated success translating strategy into operational results and measurable outcomes., • Experience managing cybersecurity, technology risk, incident response, or security operations programs., • Strong communication skills with the ability to translate technical concepts into business-focused recommendations., • Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Business, Engineering, or a related field, or equivalent experience. Preferred, • Experience in employee benefits, healthcare, financial services, SaaS, or another regulated industry., • Experience with Microsoft Azure, Microsoft 365, cloud security, identity management, or enterprise infrastructure., • Experience with AI governance, automation initiatives, technology governance, or large-scale modernization efforts., • Certifications such as CISSP, CISM, ITIL, PMP, or cloud-related credentials. The OneBridge Way At OneBridge Benefits, technology is more than infrastructure and security. It is the foundation that enables our people, products, and clients to succeed. You'll join a team that values innovation, continuous improvement, accountability, and collaboration while helping drive the next chapter of growth for our organization. This is an opportunity to influence company strategy, strengthen our technology and cybersecurity capabilities, develop talented teams, and make a lasting impact on the future of OneBridge Benefits. We are a Monday-Friday, in-office company located in downtown Buffalo, NY.

Azure Counseling Services is seeking a dedicated and experienced Licensed Mental Health Counselor (LMHC) specializing in geriatric care to join our team. At Azure Counseling Services, we are committed to providing exceptional mental health care tailored to the needs of older adults in Buffalo, New Y

Job DescriptionOVERVIEW: Provides designs, specifies information systems solutions and highly technical direction in the development of new or existing applications to solve basic to complex problems or enhancements. Serves as a principal application designer for major modifications effectively using analytical and technical skills and available technology and tools in the evaluation of client requirements and processes. Provides solutions that are technologically sound. May complete day-to-day support activities and special projects. Often directs and monitors the activities of less experienced personnel. PRIMARY RESPONSIBILITIES: Complete and oversee basic to complex systems analysis, design and development. Play a key role as an individual contributor on complex projects. Maintain an excellent functional understanding of the supported application(s). Direct and monitor less experienced resources and coordinate development tasks on small to large scope projects. Prepare and manage the technical component of project plans. Participate with other Development, operations and Technology staff in overall systems development direction from technical analysis to user acceptance testing. Prepare and review test data and execute detailed test plans. Complete any required debugging. Evaluate and understand complex interrelationships and effects among programs, interfacing applications and platforms. Provide highly analytical consulting and leadership in identifying and implementing new uses of information technologies to assist business units in meeting strategic objectives. Prepare thorough, clear technical and functional specifications and update systems documentation. Prepare charts, tables and diagrams to assist in analyzing problems. Review documentation prepared by less experienced staff. Prepare and review assessments to include required tasks, estimated time frames and effort for any scope project. Maintain efficient operation and effectiveness of supported applications. Recommend new technology, policies or processes to benefit the organization and improve deficiencies. May lead or participate in technical evaluations of vendor software. Follow and promote use of development standards and procedures. Maintain a good understanding of the business being supported and its functions, processes, operations and strategic direction. May assist in developing expense and capital budgets. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports diversity and reflects the * brand. Maintain Company's internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties or projects as required, which may include playing a lead role in due diligence, cost/benefit analysis or business study activities. SCOPE OF RESPONSIBILITIES: The position works under supervision of the Technology Team Lead. The job holder is competent to work independently on all high level systems analysis and technical phases of development. The position is capable of managing the activities of others on a project basis for small to large scope efforts and may lead project activities. The job holder monitors staff performance on assigned projects relative to their overall abilities and effectiveness in completing projects within schedules. The position interacts with senior management, other technology personnel, clients and vendors. The job holder provides backup to higher management as required and may be called on to serve as a technical representative on committees, ad-hoc projects, etc. EDUCATION AND EXPERIENCE REQUIRED: Minimum of an Associates degree and 5 years systems analysis/application development experience, or in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including a minimum of 5 years systems analysis/application development experience. Familiar with application development software and hardware platforms. Proficiency with personal computers as well as pertinent project management, word processing and spreadsheet software. Capable of working on multiple projects of a complex nature. Excellent problem-solving skills to assist in issue resolution. Strong verbal and written communication skills, with prior experience presenting to the target audience. Strong organizational and time management skills. Detail-oriented. Strong lateral thinking skills. Experience coordinating between Applications and business units. Experience recommending and implementing systems solutions. Experience driving project milestones and delivery dates. EDUCATION AND EXPERIENCE PREFERRED: Good understanding of the Bank's application framework. Subject matter expert in business with knowledge or experience utilizing application/system being supported. Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications. Ability to work in a team environment as well as autonomously. Ability to multitask for various components of complex projects. Action-oriented. Pro-active. Advanced knowledge and focus of the entire system to work on projects outside of normal business-as-usual (BAU). EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Job Description Title: Business Systems Analyst IV Location: Buffalo, NY 14203 Duration: 12+ Months Job Summary We are seeking an experienced UAT/SIT Test Manager to lead and coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) efforts for key commercial banking initiatives. The ideal candidate will have strong experience managing testing activities, writing business requirements and test cases, and collaborating with business and technology teams to ensure successful project delivery. Key Responsibilities • Lead and coordinate SIT and UAT testing activities across multiple project workstreams., • Develop, review, and maintain business requirements, test plans, test scripts, test cases, and test scenarios., • Work closely with business stakeholders, project managers, developers, and QA teams to define testing strategies and timelines., • Facilitate test execution, defect tracking, issue resolution, and status reporting., • Ensure testing deliverables are completed on schedule and meet quality standards., • Coordinate test data preparation and environment readiness activities., • Conduct requirement reviews and ensure traceability between requirements and test cases., • Identify project risks, testing gaps, and mitigation plans., • Provide regular updates to leadership and key stakeholders. Required Qualifications • Experience in SIT/UAT Test Management or Test Coordination., • Strong experience within Commercial Banking, Corporate Banking, or Financial Services environments., • Proven ability to create and document business requirements, test scripts, and test cases., • Experience managing end-to-end testing lifecycles., • Strong communication, stakeholder management, and problem-solving skills., • Ability to coordinate cross-functional teams and manage multiple priorities. Preferred Qualifications • Experience with Agile and Waterfall methodologies., • Familiarity with test management tools such as Jira, ALM, Azure DevOps, or similar platforms., • Experience supporting large-scale banking transformation or regulatory projects. Benefits: Employee Ownership (ESOP): Eligible employees have an ownership stake in the company, allowing them to share in the organization's long-term success. Competitive Compensation: Market-driven salary packages with opportunities for annual performance bonuses. Comprehensive Health Benefits: Medical, dental, and vision coverage for employees. 401(k) Retirement Plan: Helps employees build long-term financial security. Paid Time Off: Vacation and personal time to support work-life balance. Career Growth Opportunities: Work on large-scale projects with clear paths for professional development and advancement.

Job DescriptionJob Title: Azure and Colocation Solutions ArchitectLocation: Onsite in Buffalo, NY requiredHire Type: Contingent / W2 onlyPay Rate: $75/HR (DOE)Work Model: Hybrid Schedule (1 Day WFH, 4 Days Onsite) Sponsorship: No H-1B, 1099, TN Sponsorship available for this position Recruiter: Amanda Neudeck I aneudeck@imaginegroup.comNature & Scope:Positional Overview We are seeking a visionary Solutions Architect to help lead the design of resilient, scalable, and operationally supportable infrastructure solutions spanning data centers, colocation environments, and Azure, with a primary emphasis on data center architecture rigor (availability, resiliency tiers, capacity planning, disaster recovery, lifecycle, and operational readiness). This position requires a deep understanding of banking compliance and U.S. Federal regulations, as well as expertise in designing and implementing cloud solutions that align with the bank's operational and security standards. Role & Responsibility:Tasks That Will Lead To Your Success • Solution Design: Translate business and technical requirements into end-to-end solution architectures across enterprise data centers, colocation environments, and Microsoft Azure., • Data Center & Colocation Architecture: Define hosting patterns, fault domains, redundancy assumptions, and DR posture aligned to RTO/RPO expectations., • Azure Platform Foundation Alignment: Ensure designs align to core Azure landing zone design areas (identity and access, resource organization, network topology and connectivity, security, governance, and operations)., • Connectivity, Network & Segmentation: Define secure connectivity and segmentation patterns between Azure and colo/data center environments in partnership with network teams., • Operational Readiness: Architect for supportability with monitoring/telemetry expectations, runbooks, ownership models, maintenance windows, and lifecycle plans., • Standards & Governance: Develop reusable reference architectures and patterns; review solutions through architecture governance checkpoints for standards and compliance alignment., • Stakeholder Engagement: Communicate architecture decisions clearly to technical and non-technical stakeholders and guide delivery teams through execution.Skills that will Lead To Your Success, • Enterprise solution architecture experience with data center and colocation hosting models., • Strong architectural knowledge of availability, resiliency, disaster recovery, and operational readiness patterns., • Azure platform architecture fundamentals, including identity and access, network topology, governance guardrails, and operations management concepts., • Strong documentation and visualization skills (architecture diagrams, dependency maps, data flows, and decision records)., • Leadership and collaboration skills in Agile/DevOps environments; ability to guide delivery without becoming an implementation bottleneck., • Analytical problem-solving for complex infrastructure constraints (performance, latency, reliability, and cost)., • Data Center / Colocation: Redundancy concepts, fault domains, hosting models, capacity planning considerations, and operational support practices., • Disaster Recovery: Failover/failback concepts, recovery objectives, testing expectations, and resiliency trade-offs., • Azure Landing Zone Concepts: Identity and access as a primary security boundary; subscription and resource organization impacts; network topology and connectivity foundations; security, governance, and operational management baselines., • Monitoring Foundations: Understanding of telemetry (logs, metrics, traces, events) required to support early detection and effective incident response. Education And Experience Required:, • Education: Bachelor’s/Master’s in Computer Science, Engineering, or related field (or equivalent practical experience)., • Experience: 5+ years in solution architecture, infrastructure architecture, or platform engineering roles with demonstrated data center/colo responsibilities., • Preferred Certifications: Azure Solutions Architect (or equivalent Azure architecture credential)., • Preferred: Experience in financial services or other regulated environments with strong operational rigor and compliance awareness., • Strong communication, collaboration, and critical thinking skills.Preferred Qualifications, • Solution Designs: Documented target-state architectures for Azure and colo/data center deployments, including resiliency and operational models., • Reference Architectures & Patterns: Reusable patterns for common workload types and hosting approaches in Azure and colo/data center environments., • Connectivity & Segmentation Designs: Standard approaches for secure connectivity, routing, and segmentation between environments., • Operational Readiness Package: Monitoring approach, runbooks, ownership model, lifecycle/patching approach, and DR posture aligned to architecture decisions., • Decision Records & Documentation: Architecture decisions, trade-offs, dependency maps, and implementation guidance for delivery teams.

Job DescriptionJob Title: Software Engineer II Location: Onsite in Buffalo, NY region Hire Type: Contingent / W2 only Pay Range: $74/hour Work Type: Full-time Model: Hybrid Schedule Schedule: Monday – Friday, 8am – 5pm Recruiter: Amanda Neudeck I aneudeck@imaginegroup.com Nature & Scope:Positional Overview The Imagine Group is recruiting for a Software Engineer II on behalf of our client, a leading financial institution in Buffalo, New York, serving individuals, businesses, and communities across the eastern United States. Known for its strong regional presence, commitment to community engagement, and focus on long-term customer relationships, the organization offers a stable and collaborative work environment with opportunities for growth Provides designs, specifies information systems solutions and highly technical direction in the development of new or existing applications to solve basic to complex problems or enhancements. Serves as a principal application designer for major modifications effectively using analytical and technical skills and available technology and tools in the evaluation of client requirements and processes. Provides solutions that are technologically sound. May complete day-to-day support activities and special projects. Often directs and monitors the activities of less experienced personnel. Role & Responsibility:Tasks That Will Lead to Your Success • Complete and oversee basic to complex systems analysis, design and development. Play a key role as an individual contributor on complex projects. Maintain an excellent functional understanding of the supported application(s)., • Direct and monitor less experienced resources and coordinate development tasks on small to large scope projects., • Prepare and manage the technical component of project plans., • Participate with other Development, operations and Technology staff in overall systems development direction from technical analysis to user acceptance testing., • Prepare and review test data and execute detailed test plans. Complete any required debugging., • Evaluate and understand complex interrelationships and effects among programs, interfacing applications and platforms. Provide highly analytical consulting and leadership in identifying and implementing new uses of information technologies to assist business units in meeting strategic objectives., • Prepare thorough, clear technical and functional specifications and update systems documentation. Prepare charts, tables and diagrams to assist in analyzing problems. Review documentation prepared by less experienced staff., • Prepare and review assessments to include required tasks, estimated time frames and effort for any scope project., • Maintain efficient operation and effectiveness of supported applications., • Recommend new technology, policies or processes to benefit the organization and improve deficiencies., • May lead or participate in technical evaluations of vendor software. management as required and may be called on to serve as a technical representative on committees, ad-hoc projects, etc. Skills & ExperienceQualifications That Will Help You Thrive, • Minimum of an Associate's degree and 5 years systems analysis/application development experience, or in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including a minimum of 5 years systems analysis/application development experience., • Azure cloud, React, Java, Spring Boot technical experience., • Familiar with application development software and hardware platforms., • Proficiency with personal computers as well as pertinent project management, word processing and spreadsheet software., • Capable of working on multiple projects of a complex nature.Education & Experience Preferred, • Good understanding of the Bank's application framework., • Subject matter expert in business with knowledge or experience utilizing application/system being supported., • Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications., • Ability to work in a team environment as well as autonomously., • Ability to multitask for various components of complex projects., • Advanced knowledge and focus of the entire system to work on projects outside of normal business-as-usual (BAU).

Job Description Overview CTG is seeking to fill a Senior Technical Engineer(DevOps) opening for our client in Buffalo, NY. Location: Buffalo, NY Duration: 15 months Must have experience: Terraform, Ansible, Azure, Git. Overview: The Senior Technical Engineer will provide high-level technical solutions, designs, documentation, and guidance for the development and deployment of new or existing technical solutions. This role demands an expert-level aptitude in system architecture and infrastructure design, with a focus on meeting the evolving needs of the organization. Primary Responsibilities: • Collaborate with technology management, customers, and support teams to design, develop, and execute technical solutions., • Lead infrastructure architecture and design efforts, including research and development of new systems., • Create technology standards and policies, analyze user requirements, and conduct thorough system testing., • Engage regularly with business partners to clarify problems/opportunities and gather business requirements., • Estimate project efforts for complex, moderate to large-scale projects., • Manage vendor interactions and contract resources as needed., • Mentor and coach less experienced engineers and technicians, reviewing their documentation and proposals., • Continuously expand knowledge of Financial Services trends and technologies., • Promote and adhere to industry best practices and standards., • Maintain expert-level knowledge of supporting applications and development environments., • Assist in budget development for expenses and capital projects., • Identify and escalate risk-related issues in accordance with the company’s standards., • Foster a diverse work environment that reflects the company brand., • Ensure compliance with internal control standards and address audit points as required., • Complete other related duties as assigned. Scope of Responsibilities: The Senior Technical Engineer will independently lead and coordinate complex projects, ensuring alignment with business requirements and technical specifications. The role requires regular interaction with various stakeholders, demanding excellent communication and analytical skills. Supervisory/Managerial Responsibilities: Not Applicable. Education and Experience Required: • Combined minimum of 12 years of higher education and/or work experience in systems design, management, and/or architecture., • Thorough understanding of the system development lifecycle and infrastructure architecture. Education and Experience Preferred: • Bachelor’s degree in Computer Science or Computer Engineering., • Minimum of 12 years of advanced experience in a technical engineering role focusing on infrastructure design, data management, and system development for complex applications., • Proven ability to translate complex requirements into high-quality implementations., • Strong problem-solving and troubleshooting skills, with the ability to develop alternative solutions., • Experience with project estimation and budget planning., • Effective communication and influencing skills, with the ability to work independently and collaboratively. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Recruiter Anisha Muralidhar at anisha.muralidhar@ctg.com. Kindly forward this to any other interested parties. Thank you!

Job DescriptionJob Title: SQL, React Software Engineer II Location: Onsite in Buffalo required Hire Type: Contingent / W2 only Pay Range: $70/HR (DOE) Work Type: Full-time Model: Hybrid Schedule (4 Days Onsite, 1 Day WFH) Schedule: Monday – Friday, 8am – 5pm Sponsorship: No H-1B, 1099, TN Sponsorship available for this position Recruiter Contact: Amanda Neudeck | aneudeck@imaginegroup.com Nature & Scope:Positional Overview The Imagine Group is recruiting for a React, SQL Software Engineer II on behalf of our client, a leading financial organization in Buffalo, NY. This role supports a large-scale cloud modernization initiative focused on enhancing and migrating enterprise applications to modern cloud technologies. This resource will contribute to the design, development, and implementation of full-stack solutions while collaborating with engineers, product partners, and Agile team members to deliver scalable, high-quality applications. In this role, you will be responsible for providing designs, specifies information systems solutions and highly technical direction in the development of new or existing applications to solve basic to complex problems or enhancements. Serves as a principal application designer for major modifications effectively using analytical and technical skills and available technology and tools in the evaluation of client requirements and processes. Provides solutions that are technologically sound. May complete day-to-day support activities and special projects. Often directs and monitors the activities of less experienced personnel. Role & Responsibility:Tasks That Will Lead to Your Success • Complete and oversee basic to complex systems analysis, design and development. Play a key role as an individual contributor on complex projects. Maintain an excellent functional understanding of the supported application(s)., • Direct and monitor less experienced resources and coordinate development tasks on small to large scope projects., • Prepare and manage the technical component of project plans., • Participate with other Development, operations and Technology staff in overall systems development direction from technical analysis to user acceptance testing., • Prepare and review test data and execute detailed test plans. Complete any required debugging., • Evaluate and understand complex interrelationships and effects among programs, interfacing applications and platforms. Provide highly analytical consulting and leadership in identifying and implementing new uses of information technologies to assist business units in meeting strategic objectives., • Prepare thorough, clear technical and functional specifications and update systems documentation., • Prepare charts, tables and diagrams to assist in analyzing problems. Review documentation prepared by less experienced staff., • Prepare and review assessments to include required tasks, estimated time frames and effort for any scope project., • Maintain efficient operation and effectiveness of supported applications., • Recommend new technology, policies or processes to benefit the organization and improve deficiencies., • May lead or participate in technical evaluations of vendor software., • Follow and promote use of development standards and procedures., • Maintain a good understanding of the business being supported and its functions, processes, operations and strategic direction., • May assist in developing expense and capital budgets., • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management., • Promote an environment that supports diversity and reflects the brand., • Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable., • Complete other related duties or projects as required, which may include playing a lead role in due diligence, cost/benefit analysis or business study activities. Skills & ExperienceQualifications That Will Help You Thrive, • Associates degree and 5 years systems analysis/application development experience, or in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including a minimum of 5 years systems analysis/application development experience, • Java, React, MS Sql Server/Azure, • Familiar with application development software and hardware platforms., • Proficiency with personal computers as well as pertinent project management, word processing and spreadsheet software., • Capable of working on multiple projects of a complex nature., • Excellent problem-solving skills to assist in issue resolution., • Strong verbal and written communication skills, with prior experience presenting to the target audience., • Strong organizational and time management skills., • Experience coordinating between Applications and business units., • Experience recommending and implementing systems solutions., • Experience driving project milestones and delivery dates.Education and Experience Preferred:, • Good understanding of the Bank's application framework., • Subject matter expert in business with knowledge or experience utilizing application/system being supported., • Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications., • Ability to work in a team environment as well as autonomously., • Ability to multitask for various components of complex projects., • Action-oriented., • Pro-active., • Advanced knowledge and focus of the entire system to work on projects outside of normal business-as-usual (BAU).

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance Summary: We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate will possess extensive technical knowledge, excellent problem-solving abilities, and a passion for delivering exceptional customer service in a dynamic IT environment. Responsibilities: • Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians., • Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures., • System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards., • Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations., • Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery., • Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date., • Training and Mentorship: Provide guidance and mentorship to Level 1 and Level 2 technicians. Conduct training sessions to enhance the technical skills of the team and improve overall service quality., • Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities., • Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed.Knowledge, Skills, & Qualifications:, • Experience & Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus., • Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS)., • Networking & Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar., • RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk., • Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization., • Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion., • Communication & Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service., • Adaptability & Team Collaboration: Ability to work in a fast-paced, evolving technology environment, continuously learning and contributing to a collaborative team culture.Work Environment This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines. • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients., • Collaborative and supportive team culture.Benefits:, • Competitive salary and performance-based bonuses, • Health, dental, and vision insurance plans, • Paid time off and holiday schedule, • Professional development opportunities and reimbursement for certifications, • Supportive and collaborative work environment Company Overview We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.

Job Description This is a 100% ONSITE position located at defi's Amherst, NY office About defi SOLUTIONS: defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicing, and analytics solutions together with technology-enabled services creates a flexible, configurable, and scalable platform that addresses lenders and borrowers’ ever-evolving needs. About the Role: The Systems Engineer supports the transition of endpoint and infrastructure responsibilities from Helpdesk to Platform Engineering. This position is responsible for endpoint deployment and management, server and endpoint patching, hardware implementation, and day-to-day technical operations of the Amherst office and server room. A primary focus will be assisting the Senior Systems Engineer with the migration from Windows Deployment Services (WDS) to Microsoft Intune-based endpoint provisioning and management. As part of the Platform Engineering team, the Systems Engineer collaborates with Helpdesk, system administrators, developers, Information Security, system architects, Business Units, and other engineering teams to implement and maintain reliable, secure, and standardized enterprise technology solutions. Essential Job Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • Ability to be in the Amherst, NY office, • Process service requests and support tickets as needed, • Teir 2 support for escalations from helpdesk for hardware/software issues, • Actively participate in incident calls, escalations, and problem reviews as appropriate., • Endpoint deployment for associates including laptops/desktops/W365 Cloud PCs via WDS and Intune. Including shipping out hardware as needed., • Hardware inventory management in ServiceNow, • Basic understanding of Active Directory, GPO, and DNS management, • Patching - Assist with weekly and monthly security/vulnerability remediation's with eventual ownership., • Contributes to the technical work of projects, • Ability to work as part of a on call rotation outside of regular business hours by phone and ability to go into the office if the need arises., • Maintain systems and documentation for the purposes of audits and compliance, • Additional responsibilities may be assigned to meet business requirements Other duties: • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Required Qualifications: • Bachelor’s Degree in Business, Information Technology, Computer Science, or related IT fields., • 3+ years of endpoint deployment and management, • Engineering and troubleshooting experience related to infrastructure and best practices in both end-user and data center environments, • Performed as the technical resource on projects, implementations, and escalations., • Participate in industry standard and internal audits and compliance reviews., • Create and maintain documentation relating to network, servers, configurations, mapping, processes, and services., • Develop process improvements and standard operating procedures., • MS O365 Preferred Qualifications: • Endpoint deployment and management ownership, • Intune and Azure experience, • Patch Management and Software deployments, • Experience with IT Change Management Process. Additional Eligibility Requirements: • Excellent verbal and written communication skills and the ability to interact with the Business, the Clients, and with the Data Center Engineers and Operations for explaining and communicating detailed requirements and configurations., • Demonstrated ability to obtain thorough knowledge of the infrastructure configuration and requirements for the supported products., • Strong problem solving and technical skills., • Work independently self-motivated., • Willingness to support off-hour and weekend maintenance work when required. Travel required: • Travel is less than 10% of time Work environment: • Typical work hours are 8 am to 5 pm Monday through Friday Eastern Time and may require additional hours to complete tasks on weekdays or weekends., • Ability to use common computer equipment effectively Physical demands: • Constantly operates a computer as all work is completed on an employer provided computer, • Remaining in a stationary position, often standing or sitting for prolonged periods., • Communicating with others to exchange information., • Repeating motions that may include the wrists, hands and/or fingers., • Assessing the accuracy, neatness and thoroughness of the work assigned., • Light work that includes moving/carrying objects up to 50 pounds. Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job DescriptionIT Director Charlotte, NC or Buffalo, NY — Hybrid | Full Time | Corporate / Information Technology About UsAffinity Group is one of the fastest-growing food sales and marketing agencies in North America. The company represents major food brands and partners with distributors and operators across its Food Service and Retail divisions. Our stated purpose is “Your Bridge to Success.”Position SummaryThe IT Director leads Affinity Group’s day-to-day technology operations, keeping systems, networks, and business applications running reliably across a hybrid, multi-office workforce. This role oversees IT support, infrastructure, security, and vendor relationships, and partners with leadership across the Food Service and Retail divisions to plan and deliver technology that supports the business. Scope of the Role • People Supported: About 850 people across the organization., • Offices: 41 offices, each fronted by its own firewall., • Wireless & Switching Sites: 36 of those offices with local switching and wireless on site, covering 33 switches and 63 access points., • Servers: About a dozen Windows servers on two hypervisors at two sites, plus two domain controllers and a Remote Desktop farm., • Team: Two IT technicians as direct reports. MSP, • Regions: Six U.S. regions, plus Canada, plus two acquired companies that currently keep their own systems. Key Responsibilities, • IT Operations: Manage day-to-day IT operations, including network, server, endpoint, and cloud infrastructure across all Affinity Group offices., • Support & Help Desk: Lead and prioritize the IT help desk function, ensuring timely resolution of employee support requests and tracking recurring issues., • Systems Administration: Administer core business systems and platforms (e.g., Microsoft 365, CRM, and other line-of-business applications), coordinating upgrades, integrations, and access management., • Security & Compliance: Implement and maintain data security, backup, and disaster recovery practices; monitor for vulnerabilities and coordinate remediation., • Vendor & Third-Party Risk: Manage relationships with IT vendors, the managed service provider, and telecom/internet carriers, including contract renewals, performance, and assessment of third-party security and business risk., • Budget & Planning: Plan and track the IT budget, evaluate new tools and equipment purchases, and recommend cost-effective solutions., • Projects: Lead technology rollouts (new hardware, software, or office setups) from planning through deployment and training., • AI Governance: Own governance of AI-assisted tools and automation used within IT, ensuring their use follows Affinity Group's AI and development policies and gets appropriate review., • Strategy & Growth: Partner with senior leadership on the IT roadmap and budget as the business grows, including evaluating what stays in-house versus with outside partners., • Cross-Team Collaboration: Partner with Sales, Marketing, and Operations leaders across both divisions to understand technology needs and support regional teams., • Documentation & Training: Maintain documentation for systems, processes, and IT policies, and train employees on tools and security best practices.Required Qualifications, • Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent hands-on experience., • Prior experience managing IT operations, systems administration, or a help desk/support function.Hands-on ability across the following areas:, • Microsoft 365 and Microsoft Entra ID administration, including Exchange Online, SharePoint, Teams, and licensing., • Microsoft Intune and Windows endpoint management., • Windows Server, Active Directory, Group Policy, Hyper-V, and Remote Desktop Services., • Backup and recovery, and infrastructure monitoring., • Business network administration across many small offices, including Cisco Meraki firewalls, Aruba Instant On switching and wireless, and domain name service., • Endpoint and email security, multi-factor authentication, and a password vault., • Microsoft Azure at a small-business scale, including scheduled automation and secret storage., • IT service management in a help desk platform, including assets, change, and a knowledge base., • PowerShell scripting, source control, and AI-assisted automation., • Vendor and license management for hardware, software, and telecommunications., • Strong written and verbal communication, with the ability to explain technical topics to non-technical staff., • Proactive, detail-oriented, and comfortable managing multiple priorities across a distributed, multi-office organization.Nice to Have:, • Microsoft certifications relevant to this environment (e.g., Microsoft 365 Certified: Administrator Expert, Azure Administrator Associate, or Security Operations Analyst Associate)., • ITIL Foundation, for IT service management practice., • PMP or a similar project management certification., • A security certification such as CompTIA Security+ or (ISC)² SSCP/CISSP.What to Expect, • Full-time schedule; hybrid work arrangement with in-office days at the assigned location., • Availability for occasional after-hours or on-call support for critical system issues., • Some travel to regional offices may be required., • Prolonged computer work.Benefits, • Medical, dental, and vision coverage., • 401(k) retirement plan., • Paid time off and company holidays.Equal Opportunity StatementAffinity Group is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Employment decisions are based on qualifications, merit, and business need. Pay Range: $120,000- $135,000 The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR sIzxBAd18o

Job Description Overview Are you ready to join a growing team? CTG is seeking to fill a Technical Engineer III / Release Engineer opening for our client. Location: Buffalo, NY Duration: 3 months Primary Responsibilities Manage enterprise release schedules, deployment calendars, and release readiness reviews. Develop and maintain CI/CD pipelines, deployment automation, and Git branching strategies. Coordinate application, infrastructure, database, and security releases across teams. Identify deployment dependencies and risks; ensure rollback plans and compliance requirements are met. Monitor post-release stability and implement process improvements. Scope of Responsibilities Oversee enterprise software releases to ensure reliable, efficient, and compliant deployments. Education and Experience Required 5–8+ years of Release Engineering, DevOps, or Platform Engineering experience. Hands-on experience with Azure DevOps, GitLab, Git, and CI/CD pipeline administration. Bachelor’s degree in Computer Science, IT, or equivalent practical experience. Education and Experience Preferred Banking or financial services experience. Knowledge of cloud delivery, infrastructure as code, and zero-downtime deployments. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $46.64–$77.74/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

Job Description Job Title: .Net Core Software Engineer II Location: Onsite in Buffalo, NY required Hire Type: Contingent / W2 only Pay Range: $74/HR (DOE) Work Type: Full-time Work Model: Hybrid Schedule (4 Days Onsite, 1 Day WFH) Work Schedule: Monday – Friday, 8am – 5pm Sponsorship: No H-1B, 1099, TN Sponsorship available for this position Recruiter: Amanda Neudeck I aneudeck@imaginegroup.com Nature & Scope: Positional Overview The Imagine Group is recruiting for a .Net Core Software Engineer II on behalf of our client, a leading financial institution in Buffalo, New York, serving individuals, businesses, and communities across the eastern United States. Known for its strong regional presence, commitment to community engagement, and focus on long-term customer relationships, the organization offers a stable and collaborative work environment with opportunities for growth Provides designs, specifies information systems solutions and highly technical direction in the development of new or existing applications to solve basic to complex problems or enhancements. Serves as a principal application designer for major modifications effectively using analytical and technical skills and available technology and tools in the evaluation of client requirements and processes. Provides solutions that are technologically sound. May complete day-to-day support activities and special projects. Often directs and monitors the activities of less experienced personnel. Role & Responsibility: Tasks That Will Lead to Your Success • Complete and oversee basic to complex systems analysis, design and development. Play a key role as an individual contributor on complex projects. Maintain an excellent functional understanding of the supported application(s)., • Direct and monitor less experienced resources and coordinate development tasks on small to large scope projects., • Prepare and manage the technical component of project plans., • Participate with other Development, operations and Technology staff in overall systems development direction from technical analysis to user acceptance testing., • Prepare and review test data and execute detailed test plans. Complete any required debugging., • Evaluate and understand complex interrelationships and effects among programs, interfacing applications and platforms. Provide highly analytical consulting and leadership in identifying and implementing new uses of information technologies to assist business units in meeting strategic objectives., • Prepare thorough, clear technical and functional specifications and update systems documentation. Prepare charts, tables and diagrams to assist in analyzing problems. Review documentation prepared by less experienced staff., • Prepare and review assessments to include required tasks, estimated time frames and effort for any scope project., • Maintain efficient operation and effectiveness of supported applications., • Recommend new technology, policies or processes to benefit the organization and improve deficiencies., • May lead or participate in technical evaluations of vendor software. management as required and may be called on to serve as a technical representative on committees, ad-hoc projects, etc. Skills & Experience Qualifications That Will Help You Thrive, • Associate’s degree and 5 years systems analysis/application development experience, or in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including a minimum of 5 years systems analysis/application development experience., • SQL, .Net Framework, Azure cloud, React technical experience., • Familiar with application development software and hardware platforms., • Proficiency with personal computers as well as pertinent project management, word processing and spreadsheet software., • Capable of working on multiple projects of a complex nature. Education & Experience Preferred • Good understanding of the Bank's application framework., • Subject matter expert in business with knowledge or experience utilizing application/system being supported., • Advanced understanding of applications is supported with a sound knowledge of interfacing/integrated applications., • Ability to work in a team environment as well as autonomously., • Ability to multitask for various components of complex projects., • Advanced knowledge and focus of the entire system to work on projects outside of normal business-as-usual (BAU).

Job Description Overview Are you ready to join a growing team? CTG is seeking to fill a Database Administrator IV opening for our client. Location: Buffalo, NY Duration: 12 months Primary Responsibilities: • Serve as a subject matter expert (SME) and technical architect for complex Relational Database Management System (RDBMS) solutions and enterprise-wide initiatives., • Consult with application owners to analyze business requirements and recommend scalable, efficient database designs and enhancements., • Develop database architecture and solutions aligned with business objectives, technology standards, regulatory requirements, and long-term strategic goals., • Lead complex database enhancements, system conversions, performance tuning, production troubleshooting, and issue resolution., • Evaluate database technologies, vendor products, and cloud data solutions, recommending improvements to performance, reliability, and operational efficiency., • Translate business requirements into functional specifications and technical designs; review database changes and support integrated testing., • Oversee complex project plans, manage task dependencies, mitigate risks, and coordinate with technology teams, application owners, and vendors., • Provide technical guidance, training, and mentorship to less experienced database professionals., • Support business continuity, audit readiness, internal controls, and compliance with regulatory requirements and company risk policies., • Identify opportunities to improve database development, processes, standards, and technology solutions while minimizing risk and cost.Scope of Responsibilities: Work under the direction of a Senior Technology Manager, providing expert RDBMS guidance, solution design, and strategic technical recommendations. Contribute to departmental strategy, project execution, production support, and resource planning. Collaborate with technology leadership, architecture teams, application owners, and vendors while supporting staff development and serving as a technical representative on complex initiatives. Supervisory/Managerial Responsibilities: Provide technical leadership, mentoring, and training to less experienced staff. Guide database design, development, troubleshooting, performance tuning, and testing efforts. Coordinate technical activities and support project teams without necessarily having direct personnel management responsibilities. Education and Experience Required: • Associate degree and at least 8 years of RDBMS experience, or a combined minimum of 10 years of higher education and/or work experience, including at least 8 years of RDBMS experience., • Strong SQL skills and expertise in relational database design, administration, and performance optimization., • Experience with modern data architecture, such as Medallion Architecture, and cloud data platforms, such as Microsoft Azure and Snowflake., • Proven experience leading complex database projects, system enhancements, conversions, and production issue resolution., • Experience managing multiple complex projects simultaneously, including project planning, task coordination, testing, and risk mitigation., • Strong analytical, troubleshooting, decision-making, organizational, and time-management skills., • Excellent written and verbal communication, presentation, and stakeholder management skills., • Ability to translate complex business and technical requirements into effective database solutions and collaborate across teams.Education and Experience Preferred:, • Bachelor's degree or higher., • At least 3 years of experience supporting banking applications, business processes, and database strategy., • Previous experience in banking RDBMS support and familiarity with banking technology standards, business objectives, and regulatory requirements., • Advanced knowledge of multiple RDBMS platforms, database tools and functions, and operating systems., • Proven leadership and mentoring experience in database analysis, architecture, development, troubleshooting, and performance tuning., • CAPPM experience., • Strong understanding of business terminology and the technical, operational, and business impacts of technology changes., • Ability to foster teamwork, influence technical direction, and serve as a trusted advisor to business and technology stakeholders. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

Job DescriptionJob Title: Checkpoint, Firewall Technical Engineer IV Location: Onsite in Buffalo, NY required Hire Type: Contingent / W2 only Pay Range: $88/HR Work Type: Full-time Model: Hybrid Schedule (4 Days Onsite, 1 Day WFH) Schedule: Monday – Friday, 9am – 5pm Sponsorship: No H-1B, 1099, TN Sponsorship available for this position Recruiter Contact: Amanda Neudeck | aneudeck@imaginegroup.com Nature & Scope:Positional Overview The Imagine Group is recruiting for a Checkpoint, Firewall Technical Engineer IV on behalf of our client, a leading regional financial services institution in Buffalo NY. This organization offers a full range of commercial and retail banking solutions, including deposit accounts, lending products, wealth management, and digital banking tools to individuals, businesses, and institutions across the Eastern United States. In this role, you will be responsible for designing, implementing, and maintaining complex technical infrastructure and systems to support scalable, reliable technology solutions that meet evolving business needs. You will also be responsible for troubleshooting and resolving technical issues, collaborating with cross-functional teams and stakeholders to deliver high-quality solutions, and contributing to the development of technical standards and best practices. Role & Responsibility:Tasks That Will Lead to Your Success • Work closely with Technology management, senior Engineers, and support teams on a regular basis to implement and manage the design, development, and execution of technical solutions that meet or exceed current and future needs of the organization., • Responsibilities may include infrastructure architecture and design, research and development of new or expanded systems, creation of technology standards and policies, thorough analysis of user requirements and operational constraints, unit test and system integration, and user acceptance testing., • Regularly and independently interact with business partners of varying associate and management levels to ensure clarity of the problem/opportunity and elicit business requirements., • Coordinate vendor interactions and/or vendor resources as needed., • Mentor and coach less experienced engineers, technicians, and integrators. Review documentation, proposals, and changes proposed by less experienced staff., • Seek to expand knowledge and understanding of Financial Services trends, practices, and technologies on a continuous basis., • Follow and promote use of industry best practices, standards and procedures., • Maintain a strong aptitude and working knowledge of Bank applications, systems, development environments. Maintain a detailed understanding of vendor technologies and services used by the Bank., • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management., • Promote an environment that supports diversity and reflects the company brand., • Maintain company internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Skills & ExperienceQualifications That Will Help You Thrive • Combined 8 years higher education and/or work experience in systems design, management and/or architecture., • Strong understanding of the system development and infrastructure lifecycle and architecture, vendor best practices, IT Service Management, and systems design., • Firewall Infrastructure Engineering, • Firewall Rule Engineering, • Azure Network & Firewall Engineering Education and Experience Preferred:, • Bachelor’s degree in computer science or computer engineering., • 8 years professional experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design and/or development for complex applications., • Ability to translate complex business and functional requirements into structured high quality implementations using any variety of industry standard approaches., • Advanced technical skills, advanced analytical skills., • Advanced troubleshooting skills, advanced problem-solving skills., • Verifiable knowledge and advanced expertise in industry and/or vendor technologies., • Able to meet with clients of varying levels to gather, document, and analyze system specifications and requirements, work closely with integrators, developers, and testers in the fast-paced environment., • Ability to work independently and collaboratively with others in team environment., • Ability to use effective facilitation skills and techniques to elicit and review requirements from a diverse range of stakeholders and group size., • Understanding of how the people, processes and technology within an organization interact in relationships and patterns to create a feasible solution on projects of medium to high complexity., • Excellent written and verbal communication skills., • Strong knowledge of server/client and virtual technologies., • Ability to complete complex tasks with minimal supervision.

Job Description GTI is a contract manufacturing partner supporting customers in renewable energy, power generation, infrastructure, and industrial systems. We fabricate custom designed, purpose-built enclosures and skids for our customers and perform mechanical and electrical integration in-house, delivering a true turn-key product to our customers. Our scope spans Engineering, prototype builds, through full production, requiring teams that can move fast, adapt, and execute with precision. GTI Values: Safety I Quality I Customer Obsession I Speed I Agility The Sr. Network & Systems Engineer serves as the senior technical engineering resource within GTI's Infrastructure organization. Reporting to the Network & Infrastructure Manager, this role is responsible for engineering, implementing, modernizing, and supporting GTI's enterprise infrastructure across manufacturing facilities, corporate offices, and cloud environments. This position leads the technical execution of enterprise infrastructure initiatives, including network implementations, Microsoft cloud platforms, virtualization, server infrastructure, operational technology (OT), and major infrastructure projects. The role also serves as the primary Tier III escalation point for complex infrastructure and networking issues while mentoring junior technical staff. Success in this role is measured by successful project delivery, infrastructure reliability, technical innovation, documentation quality, and the ability to build scalable technology solutions that support GTI's continued growth. Strategic Responsibilities Enterprise Infrastructure Engineering • Design, implement, and maintain enterprise Windows Server, VMware, Azure, Microsoft 365, storage, backup, disaster recovery, and endpoint management solutions., • Engineer enterprise infrastructure upgrades, migrations, lifecycle replacements, and modernization initiatives., • Develop infrastructure standards, documentation, and engineering best practices.Enterprise Network Engineering, • Design, implement, and support enterprise LAN/WAN, routing, switching, wireless, VPN, firewall operations, VLANs, internet connectivity, and manufacturing networking., • Perform network performance tuning, troubleshooting, and capacity planning., • Support secure and reliable connectivity across all GTI facilities.Microsoft Cloud & Collaboration Platforms, • Engineer and support Microsoft 365, Azure, Entra ID, Active Directory, Exchange Online, SharePoint Online, Teams, Intune, and OneDrive., • Implement tenant improvements, identity services, and cloud modernization initiatives.Infrastructure Project Delivery, • Lead the technical implementation of infrastructure projects from planning through operational handoff., • Deliver new facility network implementations, office expansions, network refreshes, Azure migrations, Microsoft 365 initiatives, server refreshes, storage upgrades, telecommunications upgrades, and infrastructure supporting new business systems., • Coordinate technical activities with vendors, contractors, and internal stakeholders.Operational Technology (OT), • Support manufacturing technology infrastructure including plant networking, MDF/IDF rooms, fiber, wireless, cameras, badge systems, rack infrastructure, UPS systems, and facility technology.Tier III Engineering & Operational Support, • Provide Tier III support for complex infrastructure and networking issues., • Perform root cause analysis, proactive monitoring, automation, scripting, documentation, and continuous improvement initiatives., • Develop and maintain technical standards, SOPs, and engineering documentation. Leadership Responsibilities • Serve as the senior technical mentor for Systems Administrators and Help Desk personnel., • Provide technical leadership during infrastructure projects and major incidents., • Assist the Network & Infrastructure Manager with technical planning, standards development, and solution reviews., • Review engineering designs and recommend improvements., • Promote operational excellence through automation, standardization, and documentation. Qualifications Required • 7+ years of enterprise infrastructure, systems engineering, or network engineering experience., • Strong expertise with Microsoft Azure, Microsoft 365, Entra ID, Active Directory, VMware, Windows Server, enterprise networking, storage, backup, and disaster recovery., • Experience delivering enterprise infrastructure and networking projects., • Strong troubleshooting, communication, documentation, and analytical skills.Preferred, • Experience in manufacturing or multi-site operational environments., • Experience supporting ERP infrastructure and enterprise business systems., • PowerShell or other infrastructure automation experience., • Experience with operational technology (OT) environments., • Relevant Microsoft, VMware, Sophos firewalls, Ubiquiti Access Points/Controllers, or networking certifications.Perks & Benefits GTI offers a competitive compensation and benefits package designed to support employees and their families while providing long-term career growth opportunities within a fast-growing manufacturing organization. Benefits may include: • Medical, dental, and vision insurance, • 401(k) with company match (where applicable), • Paid Time Off (PTO) and paid holidays, • Sick time in accordance with state and local requirements, • Company-paid life insurance and disability coverage, • Career advancement opportunities within a rapidly growing organization, • Exposure to advanced manufacturing, modular infrastructure, and large-scale industrial projects, • Collaborative, fast-paced environment with strong operational and engineering leadership, • Employee-focused culture centered on safety, quality, accountability, and continuous improvement Benefits eligibility and offerings may vary based on position, location, and employment classification. GTI promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all employees and work hard to maintain a Drug Free Workplace. Privacy Policy Terms & Conditions We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Title: Java Full Stack Software Engineer II Location: Onsite in Buffalo, NY required Hire Type: Contingent / W2 only Pay Range: $74/HR Work Type: Full-time Model: Hybrid Schedule (4 Days Onsite – 1 Day WFH) Schedule: Monday – Friday, 8am – 5pm Sponsorship: No H-1B, 1099, TN Sponsorship available for this position Recruiter Contact: Amanda Neudeck | aneudeck@imaginegroup.com Nature & Scope:Positional Overview The Imagine Group is recruiting for a Java Full Stack Software Engineer II, on behalf of our client, a leading financial organization in Buffalo, NY. This role supports a large-scale cloud modernization initiative focused on enhancing and migrating enterprise applications to modern cloud technologies. This resource will contribute to the design, development, and implementation of full-stack solutions while collaborating with engineers, product partners, and Agile team members to deliver scalable, high-quality applications. Responsible for providing designs, specifies information systems solutions and highly technical direction in the development of new or existing applications to solve basic to complex problems or enhancements. Serves as a principal application designer for major modifications effectively using analytical and technical skills and available technology and tools in the evaluation of client requirements and processes. Provides solutions that are technologically sound. May complete day-to-day support activities and special projects. Often directs and monitors the activities of less experienced personnel. Role & Responsibility:Tasks That Will Lead to Your Success • Complete and oversee basic to complex systems analysis, design and development. Play a key role as an individual contributor on complex projects. Maintain an excellent functional understanding of the supported application(s)., • Direct and monitor less experienced resources and coordinate development tasks on small to large scope projects., • Prepare and manage the technical component of project plans., • Participate with other Development, operations and Technology staff in overall systems development direction from technical analysis to user acceptance testing., • Prepare and review test data and execute detailed test plans. Complete any required debugging., • Evaluate and understand complex interrelationships and effects among programs, interfacing applications and platforms. Provide highly analytical consulting and leadership in identifying and implementing new uses of information technologies to assist business units in meeting strategic objectives., • Prepare thorough, clear technical and functional specifications and update systems documentation., • Prepare charts, tables and diagrams to assist in analyzing problems. Review documentation prepared by less experienced staff., • Prepare and review assessments to include required tasks, estimated time frames and effort for any scope project., • Maintain efficient operation and effectiveness of supported applications., • Recommend new technology, policies or processes to benefit the organization and improve deficiencies., • May lead or participate in technical evaluations of vendor software., • Follow and promote use of development standards and procedures., • Maintain a good understanding of the business being supported and its functions, processes, operations and strategic direction., • May assist in developing expense and capital budgets., • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management., • Promote an environment that supports diversity and reflects the brand., • Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable., • Complete other related duties or projects as required, which may include playing a lead role in due diligence, cost/benefit analysis or business study activities. Skills & ExperienceQualifications That Will Help You Thrive • AS degree and 5 years systems analysis/application development experience, or combination of 7 years higher education and/or work experience and 5 years systems analysis/application development experience, • Java and Azure experience, • Strong SQL database skills are needed, • Azure experience deploying or supporting web applications, • Familiar with application development software and hardware platformsEducation and Experience Preferred:, • BS degree in technical studies is preferred, • Good understanding of the Bank's application framework, • NET experience is helpful for reading legacy code and converting it to Java, • Angular experience is preferred for front-end development

Job Description About the Role We are seeking an experienced Release Manager / Release Engineer to coordinate and manage enterprise software releases across development, testing, infrastructure, and production environments. This role is responsible for driving release governance, deployment readiness, change management, and release execution within a highly regulated environment. The ideal candidate combines strong stakeholder management skills with experience supporting CI/CD pipelines, DevOps practices, and cloud-based deployment processes. Key Responsibilities • Coordinate application releases from development through production deployment., • Manage release schedules across development, QA, infrastructure, security, validation, and business teams., • Facilitate release readiness reviews and ensure completion of all required SDLC deliverables., • Validate testing completion including UAT, regression, performance, and security testing., • Drive releases through formal change management and governance processes., • Identify release risks, deployment conflicts, and cross-team dependencies and develop mitigation plans., • Execute and maintain CI/CD pipelines and deployment automation processes., • Support cloud-based deployment initiatives and platform migrations., • Coordinate production deployments, implementation bridges, rollback planning, and release validation activities., • Ensure release documentation, audit evidence, and compliance requirements are completed., • Conduct post-release reviews and implement process improvements., • Partner with engineering, operations, and platform teams to maintain release stability and reliability. Must-Have Qualifications • 5+ years of experience in Release Engineering, Release Management, DevOps, Platform Engineering, or Change Management., • Experience coordinating enterprise software releases across multiple teams., • Strong understanding of SDLC, production deployments, and release governance., • Experience managing release calendars, deployment schedules, and concurrent workstreams., • Knowledge of CI/CD concepts and deployment automation., • Hands-on experience with Git-based source control platforms., • Experience with Azure DevOps, GitLab, or similar deployment platforms., • Strong stakeholder communication and coordination skills., • Experience working in regulated environments with defined compliance processes. Nice-to-Have Qualifications • Financial services or banking industry experience., • Azure cloud deployment experience., • GitLab administration or pipeline management experience., • PowerShell scripting experience., • Experience supporting cloud migration initiatives., • Exposure to Infrastructure as Code (IaC) concepts., • Prior deployment lead or release coordinator experience for production releases. Soft Skills • Excellent verbal and written communication., • Strong organizational and multitasking abilities., • Ability to manage competing priorities., • Strong analytical and problem-solving skills., • Process-oriented mindset., • Ability to work independently and collaboratively., • Effective stakeholder management and facilitation skills.\nCompany Description This client supports data centers through its infrastructure and engineering subsidiaries by providing mission-critical electrical, design, testing, and commissioning services. This client supports data centers through its infrastructure and engineering subsidiaries by providing mission-critical electrical, design, testing, and commissioning services.

Job Description Systems Administrator Saia Communications offers its customers a comprehensive range of services that support two-way radio communications throughout Western and Central New York. We are seeking a talented and responsible individual to join our team as a Systems Administrator. The roles and duties of the Systems Administrator: · Provide technical support and training for end users (internal and external) · Provision user accounts · Deploy client hardware and peripherals · Apply configuration changes to various applications and services · Assist in monitoring systems status and responding to alarm conditions, occasionally outside of normal business hours · Maintain patch management for all Windows-based devices in the domain · Deploy pre-configured network equipment, such as switches and routers · In coordination with the Systems Engineer, facilitate end user security training such as good password hygiene practices and administering phishing tests · Assist in the integration with external systems such as building controls and data acquisition devices (typically low voltage systems) · Utilize and maintain existing automation scripts; improve and expand automation of maintenance tasks in coordination with the Systems Engineer · Update and maintain system documentation including change reports · Consider every plan and execute every action with an understanding of its potential impact on systems security and availability · Utilizing a company vehicle, occasionally travel within our service area to company or customer premises to perform any of these tasks when necessary · Maintain professional appearance and demeanor with coworkers and customers All candidates must demonstrate competence with the following systems and technologies: · A comprehensive understanding of modern IT Security Principles · 3+ Years of Experience with Core Windows Systems (Active Directory, Azure / Entra ID, Group Policy, DHCP Server, DNS Server) · 2+ Years of Experience with Microsoft 365 administrative tools · 2+ Years of Experience with Microsoft PowerShell · 2+ Years of Experience with Microsoft SQL Server · Imaging and deployment of client devices (Hardware & Software) · Troubleshooting peripheral hardware issues · Basic network troubleshooting skills (OSI Layers 1-3) Candidates with experience in any of the following systems and technologies should explicitly list them in their application: · Any technology that facilitates the high availability of services, such as Windows Server Failover Clustering or SQL Server Always On Availability Groups · E-mail services of any type · Administration of any type of Multifactor Authentication Solution · Linux operating systems · Common Linux services such as Apache, NGINX, or Postgres · Python programming language Candidates are expected to meet the following basic qualifications: · A Bachelor’s Degree in a field directly related to Systems Administration and 4+ years of relevant work experience · For Candidates without a degree: 6+ years of directly relevant work experience · Relevant education, certification, or work experience that demonstrates the candidate’s competency in core IT Security Principles (for example, Security+, CISSP, GSEC, etc.) · The candidate must pass a background check that includes criminal history · The candidate must have a valid driver’s license, and their driving record must meet the requirements for eligibility to operate a company vehicle \nCompany Description Saia Communications is a provider of a wide range of two-way radio equipment and services, including 2-way radio, microwave, engineering, networking, vehicle upfitting, and more, with offices in Buffalo and Chaffee, NY. Saia proudly and expertly services many of our areas' public safety, commercial, and industrial users. As a team, we are dedicated to protecting and enhancing the safety and vibrancy of the communities we serve. Saia Communications is a provider of a wide range of two-way radio equipment and services, including 2-way radio, microwave, engineering, networking, vehicle upfitting, and more, with offices in Buffalo and Chaffee, NY. Saia proudly and expertly services many of our areas' public safety, commercial, and industrial users. As a team, we are dedicated to protecting and enhancing the safety and vibrancy of the\r\ncommunities we serve.

Job Description Client: M&T Bank Job #: 2881 Job Title: Data Solution Architect Location: Remote w/ travel to Buffalo, NY required every 4 to 6 weeks' (mandatory no exceptions); Travel & lodging expenses will be reimbursed Duration: 6 -month contract W2 Pay Rate: Up to $80.00/hr. target on W2 ONLY (there is some wiggle room w/ the rate BOE / $4.50 to $5.00/hr. W2 referral fee / these roles are not C2C or 1099 eligible) Note: No visa sponsorship/transfer legally authorized to work in the US without visa sponsorship/transfer now or in the future (actual visa card must be valid for the next 24 -months / No H1B or OPT) NOTES FROM MANAGER/REQUIRED SKILLS & EXP.: This posting is for a Data Solution Architect. Eastern/Central time zones required. Travel to Buffalo, NY or Wilmington, DE required once every 4-6 weeks on average. Candidate should have exceptional communication skills and hand on experience in designing, building, and solutioning data related solutions. Candidate should have previous experience as a solution architect and should be able to articulate tangible architecture artifacts that they have personally produced. Solution Architect for Data (someone who can get into the full details of data systems/design). Skill Set 1: Design scalable, secure, and governed data solutions across platforms Skill Set 2: Hands-on experience with modern data ecosystems, integration patterns, and analytics platforms Skill Set 3: Exceptional ability to translate complex technical concepts into clear business outcomes Can this role be fulfilled remotely? Yes Job Title: Data Solution Architect Location: Buffalo, New York (Preferred) / Remote (Will be expected to travel to Buffalo, NY every 4-6 weeks with Monday through Thursday in office; travel expense reimbursed by M&T) Department: Enterprise Architecture Reports To: Enterprise Architect for Data, Analytics & AI Job Summary The Data Solution Architect is responsible for designing and delivering enterprise-grade data platforms and solutions that enable advanced analytics and business intelligence. This role requires deep expertise in data engineering, cloud-native architecture, and modern data technologies. The architect will work closely with engineering, product, and compliance teams to build secure, scalable, and regulatory-compliant data solutions. All solutions must align with the principles, standards, and reference architectures established by the Enterprise Architecture function, ensuring consistency, interoperability, and strategic fit across the organization. Key Responsibilities • Solution Architecture: Architect and deliver cloud-based data platforms (e.g., Azure Data Lake) and scalable data pipelines using technologies such as Databricks, Kafka, etc., • ETL/ELT Frameworks: Develop and implement ETL/ELT frameworks for ingesting, transforming, and integrating data from diverse sources, including legacy financial systems, SaaS platforms, and real-time data streams., • Data Platform Deployment: Design and oversee deployment of data warehouses, lakehouses, and analytics sandboxes to support business intelligence, machine learning, and reporting needs inclusive of Power BI and Snowflake., • Data Governance: Define and enforce data governance, metadata management, and data quality standards in accordance with Enterprise Architecture guidance and regulatory requirements., • Enterprise Architecture Collaboration: Collaborate with Enterprise Architecture to ensure all solutions adhere to architectural standards, reference models, and technology roadmaps., • Technology Evaluation: Lead technical evaluations and proof-of-concept projects for emerging data technologies (e.g., real-time analytics, data mesh, AI/ML platforms)., • Technical Documentation: Produce deliverables such as architecture diagrams, data flow maps, security models, and technical documentation for solution handoff and operational support., • Agile/DevOps Leadership: Guide Agile/DevOps teams in implementing CI/CD pipelines, automated testing, and infrastructure-as-code for data solutions. Expected Skills, • Data engineering platforms, big data technologies, and cloud-native development (microservices, Kubernetes)., • API design (REST) and integration tools (ETL/ELT)., • Stakeholder communication (technical and non-technical audiences)., • Leadership in Agile/DevOps environments., • Analytical problem-solving for complex data systems., • Project management: proficiency in tools like Jira; familiarity with SDLC and CI/CD pipelines. Expected Knowledge, • Foundational Understanding: Data modeling, data pipeline orchestration, data quality management, metadata management, and data lifecycle., • Data Platforms: Data lakes, warehouses, and lake house architectures; distributed systems and cloud data services., • Data Engineering: ETL/ELT processes, real-time and batch data processing, data integration, and automation., • Financial Systems: Payment networks, liquidity management, and settlement processes (as relevant to data flows)., • Regulatory Landscape: Global data privacy regulations (GDPR, CCPA) and compliance tools., • Security: Data encryption, access controls, and penetration testing methodologies. Qualifications, • Education: Bachelor's/Master's in Computer Science, Engineering, or related field., • Certifications: AWS/Azure Solutions Architect, Certified Data Engineer, or similar, • Experience: 5 years in solution architecture or technical implementation, with 2 years in data engineering or enterprise data platforms., • Proficient in system design, integration, and implementation across multiple technology domains., • Proven track record in deploying scalable financial systems (e.g., payment gateways, digital wallets, stablecoin or cryptocurrency systems preferred), • Hands-on experience with cloud platforms (Azure/AWS/GCP), containerization (Kubernetes), and DevOps practices., • Excellent communication, collaboration, and critical thinking skills., • Understanding of financial regulations, compliance, and security standards. Expected Deliverables, • End-to-end solution architectures for data platforms, including detailed diagrams, technology stack specifications, and integration patterns., • ETL/ELT pipeline designs and implementation plans for onboarding new data sources and modernizing legacy systems., • Data governance frameworks, including policies for data quality, lineage, and access control, aligned with Enterprise Architecture standards., • Technical documentation packages: architecture blueprints, operational runbooks, and security protocols., • Prototypes and proof-of-concept implementations demonstrating new data engineering capabilities (e.g., streaming analytics, automated data quality checks)., • Performance benchmarks and scalability assessments for deployed solutions., • Risk mitigation plans, including security audit findings and disaster recovery strategies. This role combines technical depth with strategic vision to build data platforms that bridge traditional finance and modern analytics ecosystems. The ideal candidate will balance innovation with operational rigor to deliver secure, compliant, and user-centric data solutions. Join M&T Bank and be part of a team that is shaping the future of banking technology.

Job DescriptionJob Title: Technical Engineer III / Release ManagerLocation: Buffalo, NY Hire Type: Contingent Pay Range: $65.00/hour Work Type: Full-time Work Model: Onsite Work Schedule: Monday – Friday, 8am – 5pm Recruiter Contact: Samantha Marranca | smarranca@imaginegroup.com Nature & Scope:Positional Overview The Imagine Group is recruiting for a Technical Engineer III on behalf of our client, a leading financial institution in Buffalo, New York, serving individuals, businesses, and communities across the eastern United States. Known for its strong regional presence, commitment to community engagement, and focus on long-term customer relationships, the organization offers a stable and collaborative work environment with opportunities for growth In this role, you will coordinate enterprise software releases from planning through production validation, ensuring release readiness, change-management compliance, and reliable deployments. You will work across application development, infrastructure, database, security, and business teams while executing and maintaining CI/CD deployment pipelines. Role & Responsibility:Tasks That Will Lead to Your Success • Own and maintain enterprise release calendars and coordinate frequent, sometimes overlapping, production releases across applications, infrastructure, databases, security, and vendors., • Lead release readiness reviews to verify testing, SDLC deliverables, approvals, implementation procedures, rollback plans, support readiness, and complete audit evidence., • Coordinate deployment windows, technical resources, dependencies, competing schedules, and risk mitigation across multiple engineering and business teams., • Follow strict change-management governance, ensure appropriate change records and approvals, and escalate release risks or control gaps., • Organize and lead deployment bridges, coordinate code promotion to production, arrange post-deployment validation, and confirm successful closure of releases and changes., • Execute, administer, troubleshoot, and maintain GitLab and Azure DevOps CI/CD pipelines; update pipeline configurations, deployment targets, and servers as needed., • Use Git-based version control, branching and code-promotion strategies, and PowerShell or comparable scripting to support controlled, repeatable deployments., • Support the transition from on-premises deployment pipelines to Azure-based pipelines and collaborate with engineering and SRE teams on deployment reliability., • Communicate release plans, implementation status, changes, incidents, and business impacts clearly to technical and nontechnical stakeholders., • Conduct post-release reviews, analyze deployment incidents, document lessons learned, and improve release processes, automation, and operational stability., • Work independently in a small release-management team supporting a large engineering organization; occasionally provide backup support for evening production deployments., • Adhere to applicable risk, regulatory, security, audit, and internal control requirements; complete other related duties as assigned. Skills & ExperienceQualifications That Will Help You Thrive, • Combined minimum of 6 years of higher education and/or relevant work experience in systems design, management, architecture, or related technical disciplines., • Approximately 5–8+ years of enterprise release engineering, release management, DevOps, or platform engineering experience., • Proven ownership of production release planning, coordination, readiness, execution, change governance, and post-deployment validation., • Hands-on experience with GitLab and/or Azure DevOps, Git branching and code promotion, and CI/CD pipeline execution, administration, maintenance, and troubleshooting., • Strong cross-functional communication, stakeholder coordination, prioritization, and ability to manage multiple concurrent releases. Education & Experience Preferred, • Bachelor’s degree in Computer Science, Computer Engineering, IT, or equivalent practical experience., • Experience supporting Azure cloud-based deployments and migration of on-premises CI/CD pipelines to Azure., • PowerShell scripting and deployment automation; familiarity with infrastructure as code and cloud-native delivery patterns., • Experience with release calendars, change tickets, rollback procedures, audit artifacts, production support, and release incident reviews., • Experience in financial services or another highly regulated enterprise environment., • Knowledge of cross-system dependencies involving application, database, network, infrastructure, and security changes., • Excellent written and verbal communication, facilitation, influencing, troubleshooting, and analytical problem-solving skills., • Ability to work independently, collaborate across teams without direct reporting authority, and adapt in a high-volume release environment., • Able to learn quickly in a rapid pace environment.

Job DescriptionJob Title: Enterprise Business Solution Architect Location: Onsite in Buffalo, NY Hire Type: Contingent Contract / Full Time Hourly Rate: $90 - 95/HR (DOE) Work Model: Hybrid schedule (1 Day WFH, 4 Days Onsite) Sponsorship: No C2C, C2H, 1099 or Visa Sponsorship/Transfer available for this role Contact Recruiter: Amanda Neudeck I aneudeck@imaginegroup.com Nature & Scope/Positional Overview: A visionary Business Architect to serve as the bridge between business strategy and enterprise execution, shaping target-state models, informing investment decisions, and ensuring initiatives deliver measurable business value. A strategic thinker with strong business and technology translation expertise, excellent communication skills, and a passion for driving innovation in the financial sector. Role establishes clarity on What the business is trying to achieve (strategy and outcomes), How value is delivered (value streams), and What the business must be able to do (capabilities). Role & Responsibility/ Tasks That Will Lead To Your Success • Strategy Alignment - Translate business strategy into capability, value stream, and initiative roadmaps. Ensure initiatives align to strategic objectives and target outcome, • Business Architecture Modeling - Develop and maintain business capability maps, value streams, and operating models. Define current-state and target-state business architectures, • Transformation & Investment Guidance - Identify capability gaps and prioritize investments based on business value. Support portfolio planning and initiative prioritization, • Enterprise Analysis & Design - Assess business processes, structures, and systems for alignment and efficiency. Define business-driven requirements for transformation efforts, • Stakeholder Engagement - Partner with executives, product teams, EA, and delivery teams. Facilitate alignment across business and technology stakeholders, • Governance & Standards - Establish and enforce business architecture standards and frameworks. Ensure traceability from strategy through execution, • Cross-Architecture Alignment - Collaborate with Enterprise, Solution, and Data Architects to align designs. Ensuring business intent is reflected in solution and technology decisions Skills that will Lead To Your Success: • Strategic thinking and business model design, • Capability modeling and value stream mapping, • Systems thinking and enterprise analysis, • Stakeholder facilitation and executive communication, • Problem-solving and structured decision-making, • Financial and investment analysis; business case, prioritization, • Influence without authority across complex organizations, • Visualization and modeling; capability maps, operating models, • Business Architecture Guild / BIZBOK concepts and practices, • Capabilities, value streams, organization, information mapping, • Enterprise architecture frameworks; TOGAF, FEAPO Education and Experience Requirements: • BS degree in Business, Technology, or IT related field, • 10 years’ experience in IT architecture, strategy, consulting, and transformation roles, • Demonstrated experience building business architecture artifacts; capability maps, value streams, operating models, • Project experience working in large, complex enterprises, • Certified Business Architect (CBA®) – Business Architecture Guild, • TOGAF or equivalent EA certification Education and Experience Preferences: • Master’s Degree in Business, Technology, or IT related field, • Banking or financial services experience, • Certifications: TOGAF, Azure Solutions Architect Expert, AI/ML specialty certifications., • Practical experience with model risk governance (SR 117), OCC guidance, and related financial services regulatory frameworks

Job Description Position Title: Site Reliability Engineer Location: Buffalo, NY Duration: 6 Months with possible extension Lead Site Reliability Engineer (Level 61 IC) Overview Responsible at the expert level for ensuring the reliability, scalability, performance, and operational excellence of critical banking platforms and applications. Serves as a senior individual contributor responsible for designing, implementing, and improving Site Reliability Engineering (SRE) practices across the software development lifecycle. Works closely with application development, infrastructure, platform engineering, and business teams to enhance system resiliency through automation, observability, testing, and proactive operational management while coaching and influencing others. Primary Responsibilities • Design, implement, and support highly available, scalable, and resilient applications and cloud infrastructure following enterprise technology standards and SRE best practices., • Lead initiatives to improve system reliability, availability, performance, and operational maturity through automation and engineering excellence., • Define, implement, and monitor Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets for critical business services., • Develop comprehensive observability strategies leveraging Dynatrace, OpenTelemetry (OTel), distributed tracing, metrics, logging, dashboards, and alerting solutions., • Design and maintain end-to-end monitoring solutions that provide actionable insights into application, infrastructure, and customer experience health., • Analyze production telemetry to proactively identify performance bottlenecks, reliability risks, and capacity constraints., • Lead incident response activities for high-severity production events, coordinating cross-functional teams to restore services and minimize customer impact., • Perform and facilitate Root Cause Analysis (RCA) activities, ensuring corrective and preventive actions are identified, prioritized, and implemented., • Drive operational excellence through automation of repetitive tasks, operational workflows, deployments, recovery procedures, and reliability controls., • Partner with development teams to build reliable and observable services throughout the Software Development Lifecycle (SDLC)., • Design, develop, and execute automated regression testing strategies to validate application stability, reliability, and performance following deployments and infrastructure changes., • Review test coverage and reliability validation approaches to ensure comprehensive testing and risk mitigation., • Create, maintain, and improve Infrastructure as Code (IaC) solutions using Terraform for cloud infrastructure provisioning, configuration management, and environment standardization., • Support and optimize Client Azure environments, including Azure App Services, resource management, scaling strategies, deployment automation, and application lifecycle management., • Utilize Azure-native tools such as Azure Monitor, Application Insights, Log Analytics, and related services to improve platform visibility and reliability., • Drive implementation of performance testing, resiliency testing, fault tolerance validation, and disaster recovery preparedness within assigned domains., • Establish operational readiness standards and ensure applications meet reliability, scalability, observability, and supportability requirements before production deployment., • Review architectural designs and provide recommendations to improve platform resiliency, operational efficiency, and cloud optimization., • Lead capacity planning, performance tuning, and workload optimization efforts across production environments., • Develop and maintain operational runbooks, incident playbooks, knowledge articles, and standard operating procedures., • Serve as a key partner with engineering, infrastructure, cybersecurity, architecture, and support teams to identify and implement continuous process improvements spanning organizational boundaries., • Communicate system health, reliability trends, operational risks, and remediation strategies to technical and business stakeholders., • Present reliability initiatives, operational metrics, and engineering recommendations at architecture reviews, technical forums, and leadership meetings., • Mentor engineers on observability, cloud engineering, automation, SRE principles, and operational best practices., • Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite., • Identify reliability, operational, and technology risks requiring escalation to management., • Promote an environment that supports a culture of belonging and reflects the M&T Bank brand., • Maintain M&T internal control standards, including timely implementation of internal and external audit findings and regulatory requirements as applicable., • Complete other related duties as assigned. Scope of Responsibilities Supervisory/Managerial Responsibilities No supervisory responsibilities. May provide technical leadership, mentorship, and guidance to engineers and project teams. Education and Experience Required • Associate s degree and a minimum of 7 years of experience in Site Reliability Engineering, Cloud Engineering, Systems Engineering, Infrastructure Engineering, DevOps, Application Support, or related technology disciplines; OR, • Bachelor s degree and a minimum of 5 years of relevant experience; OR, • In lieu of a degree, a combined minimum of 9 years of education and/or relevant work experience, including a minimum of 5 years in a technology engineering role. Core Requirements, • Strong experience in observability and monitoring, including hands-on expertise with:, • Dynatrace, • OpenTelemetry (OTel), • Distributed tracing, • Metrics collection and analysis, • Centralized logging and log aggregation, • Alerting and dashboard development, • Proven experience designing and executing automated regression testing frameworks and test suites to ensure application and platform stability following deployments., • Strong proficiency in Infrastructure as Code (IaC) using Terraform., • Experience with CI/CD pipelines, deployment automation, and operational tooling., • Expert knowledge of production systems monitoring, incident management, and operational troubleshooting., • Strong understanding of application performance management, distributed systems, and modern cloud-native architectures. Cloud & Platform Expertise, • Strong experience with Client Azure, including:, • Azure App Services, • Resource Groups, • Azure networking concepts, • Scaling and performance optimization, • Deployment and release management, • Application lifecycle management, • Experience leveraging Azure-native operational tooling such as:, • Azure Monitor, • Application Insights, • Log Analytics, • Azure dashboards and alerting, • Experience supporting cloud-native and hybrid infrastructure environments. Reliability & Engineering Practices, • Demonstrated experience implementing and operating SRE practices, including:, • Service Level Objectives (SLOs), • Service Level Indicators (SLIs), • Error budgets, • Incident management, • Problem management, • Root Cause Analysis (RCA), • Reliability automation, • Ability to improve system reliability through:, • Performance tuning, • Capacity planning, • Observability-driven insights, • Proactive issue detection, • Reliability engineering initiatives, • Experience developing automated recovery mechanisms and self-healing solutions., • Knowledge of resiliency engineering patterns, disaster recovery planning, and high-availability architectures. Education and Experience Preferred, • Experience supporting large-scale enterprise applications in regulated environments., • Strong analytical and troubleshooting skills related to production systems and distributed architectures., • Experience working in Agile and DevOps operating models., • Ability to work autonomously and lead complex reliability initiatives., • Strong organizational and time management skills., • Advanced verbal and written communication skills., • Experience driving project milestones and delivery commitments., • Proven experience leading major incident response and post-incident improvement efforts., • Experience partnering with architecture, infrastructure, cybersecurity, and application development teams., • Experience with scripting and automation using PowerShell, Python, Bash, or similar technologies., • Industry certifications in Azure, Terraform, Cloud Engineering, or Site Reliability Engineering preferred.

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