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Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. The Principal GTM Lead, Portfolio Strategy is a high-impact, senior individual contributor role bridging Business Unit (BU) Product Management, Product Marketing, Competitive Intelligence, our global technical field organization (Sales Engineers, Principal GTM Architects, and Partner Technical Leaders), and Client Executive Sales organization. Serving as the "Chief Field Advocate and GTM Strategist" within the Portfolio Strategy team, you ensure every product launch, NDA roadmap disclosure, and solution narrative is technically sound, field-ready, aggressively differentiated, and directly actionable for sellers. Leveraging deep architectural mastery of enterprise storage markets and field sales dynamics, you translate raw technical capabilities into targeted "How-to-Sell" plays—tailoring the message to expand our installed base, win net-new customer logos, and establish dominance in emerging workloads and markets. • Field Credibility: Established reputation and gravitas within senior technical sales and architect communities., • Strategic "Street Smarts": Ability to balance high-level strategic portfolio vision with the tactical realities of competitive field sales cycles., • Collaborative Review Style: High emotional intelligence, constructive review approach, and dedication to mentoring and elevating team output. "How-to-Sell" Strategy & Targeted Sales Plays • Installed-Base Modernization: Author sales plays and technical talk tracks for existing accounts. Highlight refresh justifications, next-gen upgrades, protocol expansion (block/object/unified), and consumption models (Cloud, Keystone)., • Net-New Customer Acquisition: Craft targeted displacement plays and friction-free land strategies to unseat incumbents in competitive accounts., • New Workloads & Market Expansion: Prescribe positioning for emerging domains, including Enterprise GenAI pipelines, modern virtualization, cyber vaulting, and hybrid multicloud data management., • Sales Motion Alignment: Establish qualification criteria, discovery questions, objection handling, and architectural sizing guidance to accelerate deal velocity. Competitive Differentiation & Market Positioning • Embed Competitive Edge: Systematically integrate "Why We Win" differentiation and counter-positioning into launches, roadmaps, technical FAQs, and solution decks., • Competitor Acumen: Maintain architectural expertise across primary, secondary/backup, file/object, and cloud storage rivals (e.g., Pure Storage, Dell, HPE, VAST Data, hyperscalers)., • Deconstruct Rival Claims: Partner with Competitive Intelligence to expose competitor vulnerabilities and arm technical teams with credible counter-arguments., • Win/Loss Integration: Synthesize competitive trends to refine sales plays and feed feature gap analysis back to product teams. NDA Roadmap Strategy & Global Technical Training • Lead Enablement Sessions: Partner with BU Product Managers to curate and deliver monthly NDA roadmap enablement for global SEs, GTM Architects, and key partner technical leaders., • Design Presentation Frameworks: Build standardized, high-impact roadmap templates and visual narratives for executive customer briefings and semi-annual release cycles., • Bridge Inbound & Outbound Roadmaps: Act as the technical and editorial sanity check to ensure roadmap commitments solve field friction and capitalize on market opportunities. Technical Launch Review & Quality Assurance • Commercial & Technical Tollgate: Rigorously review launch assets (whitepapers, battlecards, decks) to ensure deep technical accuracy, relevance, and role alignment., • Peer Review & Mentorship: Provide technical critique, competitive polish, and structural feedback across Portfolio Strategy deliverables prior to distribution., • Workload-to-Outcome Translation: Convert complex block, file, object, cyber resilience, and hybrid cloud architectures into clear business outcomes. Cross-Functional Influence & Field Advocacy • Stakeholder Bridge: Build trusted alignment across BU General Managers, Product Management, PMM, and Regional SE Leadership (Americas, EMEA, APAC)., • Influence Product Evolution: Channel field and customer feedback into BU development gates, RFE prioritization, and long-term portfolio direction., • Support Strategic GTM: Drive execution across key portfolio pillars: Cloud, Keystone (STaaS), Enterprise AI, Virtualization Optimization, and Sustainability., • Typically requires a minimum of 15+ years of progressive experience in senior technical go-to-market roles, such as Senior/Principal Sales Engineer, Field CTO / Principal GTM Architect, Technical Marketing Engineer (TME), or Technical Product Manager., • Proven "How-to-Sell" Playbook Development: Demonstrated track record of creating field-adopted sales plays, customer journey maps, and technical messaging for both installed-base expansion and net-new customer acquisition., • Deep Storage & Infrastructure Mastery: Hands-on architectural knowledge of enterprise storage architectures (unified file, block, object), flash storage economics, cyber-vaulting/ransomware recovery, and hybrid cloud integration. Deep familiarity with the NetApp portfolio (ONTAP, Cloud, ASA/AFF/FAS, StorageGRID, Keystone, NetApp Console) is strongly preferred., • Proven Competitive Acumen: Demonstrated mastery of the enterprise data storage competitive landscape (both traditional on-premises and hyperscaler cloud storage offerings), with a proven track record of creating battle-tested competitive collateral and sales enablement., • Audience Resonance & Storytelling: Proven ability to command the room with senior technical leaders (CTOs, Enterprise Architects) and distill complex engineering concepts into crisp, differentiated value propositions., • Presentation & Template Craftsmanship: Outstanding skill in building executive-ready, visually compelling presentations and architectural frameworks., • Cross-Functional Influence: Demonstrated ability to influence senior cross-functional leaders (VPs, GMs, Directors) without direct authority. The target salary range for this position is 227,800 - 338,800 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.

Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. NetApp® ONTAP® data management software is coming to Oracle Cloud Infrastructure as a first party, fully managed service. That makes Oracle the fourth hyperscaler to run ONTAP natively, after Amazon Web Services, Microsoft Azure, and Google Cloud. Someone needs to build the Oracle seller relationships, the pipeline, and the first customer wins. This role is that person. The role You'll own the joint go-to-market motion with Oracle's field. You'll sell alongside Oracle sellers and NetApp account teams, and you'll help customers move their ONTAP workloads to Oracle Cloud Infrastructure without rewriting applications. The role combines strategic sales leadership with business development. Your quota is cloud consumption revenue, and your relationships with Oracle, Customers and NetApp sellers decide whether you hit it. You'll also be the voice of the customer and of Oracle's field to our product and marketing teams. What you hear in the field will shape the roadmap and the messaging. Location: Ideal candidates are East Coast based What you'll do • Drive consumption of the service through priority Oracle sellers, customers, and partners, and through the cloud marketplaces., • Build and run an MRR and ARR sales plan that maps account to the right Oracle and NetApp resources., • Build pipeline through prospecting, joint account planning, and direct and indirect customer contact., • Lead value-based conversations with senior business and IT decision makers. Tie the service to their workload, migration, data protection, and cost priorities., • Run high-level technical discussions, then bring in solution architects when a deal needs depth., • Turn customer and seller feedback into input for product and marketing., • Keep a clean SFDC pipeline, with opportunities documented and followed through to close. What you bring • 8+ or more years of quota-carrying sales, business development, and experience working in a highly matrixed environment, including growing a new or emerging offering., • A record of selling cloud or data infrastructure services through a hyperscaler or technology partner, and of working inside a partner's field organization., • Experience closing large, consumption-based or subscription deals with senior decision makers., • Strong forecasting and pipeline discipline, and the judgment to qualify early and focus on the right accounts., • A bachelor's degree in a STEM or related field, or equivalent professional experience. A graduate degree is a plus. You'll stand out if you have • Sold first-party NetApp cloud services, such as Amazon FSx for NetApp ONTAP, Azure NetApp Files, or Google Cloud NetApp Volumes, or worked in a hyperscaler or NetApp overlay role., • Existing relationships inside Oracle's field organization., • Sold ONTAP or enterprise storage, or know how enterprise workloads such as Oracle databases, VMware, SAP, and file services move to the cloud., • Launched a new service or a new partner motion from the beginning. Why this role • You'll join at launch, so you set the playbook rather than inherit one., • You'll work on a first-party service with joint Oracle and NetApp sales motion, not a resell arrangement., • You'll have direct access to the product leaders building the service. Why this role • You'll join at launch, so you set the playbook rather than inherit one., • You'll work on a first-party service with joint Oracle and NetApp sales motion, not a resell arrangement., • You'll have direct access to the product leaders building the service. The target salary range for this position is 287,300 - 371,800 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.

Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. The Enterprise Agreement (EA) Solution Sales Specialist (SSP) is a customer-facing sales specialist responsible for driving Enterprise Agreement adoption, pipeline growth, and bookings within an assigned geography. Partnering closely with Account Teams, Area Leadership, Business Desk, Finance, Legal, and other cross-functional stakeholders, the EA SSP helps identify, qualify, position, and advance Enterprise Agreement opportunities from initial discovery through close. The EA SSP serves as the subject matter expert for the Enterprise Agreement portfolio and is responsible for enabling sellers, engaging customers, shaping commercial strategies, supporting negotiations, and driving business growth across the assigned territory. The relative focus on seller enablement, market development, customer engagement, and deal execution may vary based on geography, market maturity, and business priorities. Drive growth and opportunity progression: • The specialist identifies and qualifies opportunities, develops adoption strategies, maintains pipeline and forecast visibility, and guides deals from discovery through close in partnership with Account Teams. Engage customers and lead strategy: • Responsibilities include leading discovery, communicating business and financial value, expanding relationships across buying centers, shaping commercial structures, and supporting pricing, contracting, and negotiations with Business Desk, Finance, and Legal. Enable sellers and deliver measurable results: • The role provides coaching, market insights, success stories, and repeatable sales motions while being measured through bookings, pipeline generation, opportunity conversion, adoption, seller enablement, customer engagement, and influence on geographic performance., • It calls for enterprise technology or solution-sales experience, commercial and financial acumen, executive communication, negotiation support, and strong cross-functional collaboration., • A minimum of 12 years of relevant experience is required, • Experience in enterprise technology sales, solution sales, commercial strategy, or complex deal leadership., • Proven ability to identify, develop, and advance strategic opportunities., • Strong customer-facing communication and executive engagement skills., • Experience supporting multi-stakeholder sales cycles and commercial negotiations., • Ability to translate customer business objectives into actionable commercial strategies., • Strong collaboration skills across Sales, Finance, Legal, Operations, and partner organizations., • Business and financial acumen, including value selling and commercial positioning. Enterprise Agreements are a strategic growth opportunity for NetApp. The EA Solution Sales Specialist plays a critical role in helping customers understand the value of Enterprise Agreements while enabling sales teams to identify, position, and close opportunities more effectively. By combining customer engagement, commercial leadership, seller enablement, and business development, the EA SSP helps accelerate Enterprise Agreement adoption and drive long-term growth across the business. The target salary range for this position is 287,300 - 371,800 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.

Job Description MSP Sales Executive – New Business Development Location: Hicksville, NY / Long Island Position Type: Full-Time Focus: New Business Development / Hunter Sales Position Overview We are seeking an experienced MSP Sales Executive with a proven ability to identify, pursue, and close new business opportunities. This is a true hunter role focused on bringing new clients into the organization and developing relationships that lead to long-term managed services and technology revenue. The ideal candidate has previous experience selling for a Managed Service Provider (MSP) or IT services organization and understands how to sell technology solutions based on business needs rather than simply selling individual products. Candidates who bring an existing book of business, client relationships, or a strong professional network will be highly preferred. Responsibilities • Prospect, develop, and close net-new business opportunities., • Generate your own pipeline through networking, referrals, outbound prospecting, industry relationships, LinkedIn, and other business-development activities., • Sell Managed IT Services, including help desk, infrastructure management, monitoring, cloud services, cybersecurity, Microsoft 365, professional services, and project-based solutions., • Sell hardware, software, licensing, cloud, and related technology solutions as part of the overall client relationship., • Develop relationships with business owners, CIOs, CTOs, IT directors, CFOs, and other key decision-makers., • Conduct discovery meetings to understand a prospect's business, technology environment, challenges, and objectives., • Work with technical and solution engineering teams to develop appropriate solutions, proposals, and presentations., • Manage opportunities throughout the complete sales lifecycle, from initial prospecting through proposal, negotiation, and close., • Maintain an accurate pipeline, opportunity stages, forecasts, and sales activity within the company's CRM/PSA., • Build relationships that create recurring revenue opportunities and additional project, hardware, software, and professional services sales.Qualifications, • Prior MSP or IT services sales experience strongly preferred., • Demonstrated success generating and closing new business, not simply managing existing accounts., • Experience selling recurring Managed Services agreements and technology solutions., • Understanding of technologies such as Microsoft 365, Azure, cybersecurity, networking, cloud infrastructure, backup/disaster recovery, servers, endpoints, and related IT solutions., • Experience selling hardware and software from major technology vendors is highly desirable., • Strong prospecting, networking, negotiation, presentation, and closing skills., • Ability to communicate technology solutions effectively to both technical and executive audiences., • Self-motivated and comfortable being accountable for pipeline development and revenue targets., • Existing client relationships, industry connections, or an established book of business are highly preferred.What We're Looking For This is not primarily an account-management position. We are looking for someone who enjoys developing relationships from scratch, opening new accounts, and closing business. The successful candidate should be comfortable building their own pipeline and should have the experience and relationships necessary to quickly establish credibility with prospective clients. Ideal Candidate You may be a strong fit if you are currently selling for an MSP, VAR, technology services provider, or IT consulting organization and have built a network of customers and prospects who trust you. You understand how to sell recurring managed services while also identifying opportunities for projects, cloud, cybersecurity, hardware, software, and licensing. The goal is simple: bring in new clients, grow recurring revenue, and expand the company's customer base. Powered by JazzHR 4SdhaCQs4E

Job DescriptionJob Title: Azure Cloud Engineer Duration: 8 months contract Location: Mechanicsville, VA 23116 (Remote) Description: Client is seeking an Azure Cloud Engineer to join the Eng and Ops team. The role includes engineering, application support, and rotational help desk support within the Tolling group. Includes API Gateways, AVD, App Insights, & Office 365. Primary Responsibilities Cloud Operations and Engineering ·Maintain and implement cloud resources in the Tolling Azure environment. ·Ensure compliance with Virginia government policies regarding security, IAM, network controls, and cost governance. ·Maintain and improve infrastructure documentation, naming conventions, tagging standards, and cloud governance artifacts. ·Assist with access reviews, role assignments, and least privilege IAM evaluations. ·Manage vendor required updates and ensure compatibility. ·Implement fault tolerant and highly available Azure solutions. Monitoring, Troubleshooting, and Diagnostics ·Monitor Azure services and application workloads to ensure uptime and availability. ·Troubleshoot issues related to connectivity, access, security, application performance, and service degradation. ·Perform diagnostic deep dives using logs, metrics, traces, Azure Monitor, and Log Analytics. ·Analyse and tune system/application performance. Operational Support ·Participate in daily/weekly operational cycles including pattern monitoring, incident reviews, and maintenance readiness checks. ·Triage production issues, ensure timely resolution, and document root cause findings. ·Execute and support off hours work as needed. ·Define change requests, detailed implementation plans, and roll back procedures. Technical Development and Compliance ·Understand end to end data flows across tolling systems, roadways data, financial transactions, and reporting tools. ·Support optimization of integrations and data movement. ·Apply PCI or other regulatory compliance requirements when evaluating system behavior and logging patterns. ·Manage key vaults, passwords, certificates, and secure credential storage. Collaboration and Communication ·Work directly with architects, engineers, managers, and cross functional teams to use Azure services effectively. ·Provide best practice guidance related to SaaS ,PaaS, and IaaS. ·Communicate clearly in written and verbal form with internal and external stakeholders. ·Support multiple concurrent projects of complex technical scope. Qualifications -Minimum 3 years of experience with Microsoft Azure services. -Minimum 3 years' experience supporting VDOT /E ZPass Virginia tolling applications, infrastructure, and cloud workloads, including hands-on diagnostic work with transaction flows, roadway sensor data ingestion, and tolling application performance tuning. -Bachelor's degree in computer science, information systems, or equivalent experience. -Demonstrated ability to communicate requirement sand design concepts clearly. -Experience working in Windows environments. -Implementing Rubrik backup & recovery for Azure IaaS/PaaS, including policy sets, snapshot lifecycle tuning, and DR validation. -Experience with Office 365 services and administering Single Sign On (SSO) including Entra ID. -Experience administering Secret Server privileged access vaults including credential rotation, vault workflow troubleshooting, and integration with Azure workloads. -Solid scripting experience (PowerShell and/or Python). -Ability to create network and system topology documentation. -Experience with Azure Virtual Desktops. -Office 365 services and Power Apps. -Azure certification (preferred). Special Instructions -Position requires a fingerprint based background check. • Continued education is expected at the contractor's own expense to stay current with VDOT technologies. About Us: InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 19 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.

Job DescriptionDescription: POSITION SUMMARY The Cyber Security Analyst is a front-facing role, working directly with incoming alerts, reports, and metrics to monitor and maintain the security of Sourcepass' clients. The Analyst performs triage to filter out non-actionable information so that clients can continue to focus on running their businesses. The Analyst performs minor response to non-serious, non-complex events and escalates anything else to senior security team staff. This position reports to the SOC Team Lead. RESPONSIBILITIES • Monitor incoming alerts, reports, and metrics from a variety of a systems to perform triage, • Perform minor response to non-serious, non-complex events (malware, data leakage, account misuse, etc.), • Perform automated or manual patching of discovered vulnerabilities or misconfigurations., • Escalate more serious or complex events to senior security team staff, • Clearly explain event sources and resolutions to clients, • Clearly document steps taken, • Follow documented procedures to drive resolution, • Make recommendations for improvements to processes and tools Requirements: DESIRED SKILLSET/EXPERIENCE • Willingness to learn and improve both core function skills and potential additional security role skills, • Both strong written and strong verbal communication skills, both internally and client-facing Basic understanding of SOC practices and processes Strong understanding of incident response practices and processes, • Strong understanding of the Windows operating system (Linux and Macintosh a plus), • Strong understanding of the Windows ecosystem (Active Directory, Azure, Microsoft365), • Experience with ticketing and tracking systems Basic knowledge of networking protocols and topologies, as well as network analysis., • Basic understanding of malware analysis Analytical, problem solving, critical thinking skills, • Basic understanding of OS and network auditing, • Knowledge of scripting languages (PowerShell, batch, etc.) a plus Security+, E|CIH, & GCIH certifications (or equivalents) all preferred This is a contractor position.

Job DescriptionDescription: About Sourcepass Since Sourcepass was founded in 2020, we’ve been transforming how businesses experience IT. As a national managed service provider (MSP), we deliver far more than tech support. We help companies align their technology with their business goals, reduce risk, and unlock new levels of efficiency. Whether it’s a fast-growing startup or an established enterprise, Sourcepass provides the expertise, scalability, and human touch to help our clients thrive in a digital-first world. Sourcepass is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. POSITION SUMMARY The Sr. Solutions Advisor is an accomplished individual-contributor seller responsible for developing new client relationships and generating monthly recurring revenue (MRR) leveraging the broad Sourcepass portfolio. The role combines sustained commercial performance, broad portfolio fluency, deeper expertise, and strong executive credibility to lead complex opportunities and build long-term client relationships. A client relationship may begin anywhere in the Sourcepass portfolio, including Managed Services, Microsoft, cybersecurity, compliance, or AI advisory. The Sr. Solutions Advisor will leverage their ability to effectively listen, learn and understand clients’ goals, design a solution to achieve them, and convert a prospective client into a Sourcepass client by effectively representing how the recommended solution drives the desired business outcomes. The core commercial objective is to create and close durable recurring-revenue relationships while also identifying project and advisory opportunities that support the client’s strategy. RESPONSIBILITIES • Win new clients across the Sourcepass portfolio, with MRR as the primary objective., • Leverage existing sales infrastructure for prospecting and pipeline creation, • Capitalize on Sourcepass’ other lead generation motions driving successful sales, • Lead discovery across executive, business, technical, and partner stakeholders., • Understand client objectives, environments, risks, buying processes, and future needs., • Translate needs into Sourcepass strategies and recurring solutions., • Own the sales process from qualification through transition., • Build trusted executive relationships through credible guidance and sound judgment., • Represent the full portfolio with depth in key areas of expertise., • Use expertise to establish credibility while owning the broader opportunity., • Coordinate internal subject matter experts to support deals & client engagements delivering a unified client experience., • Navigate ambiguity and identify commercial, technical, delivery, and operating risks early., • Develop proposals, business cases, scopes, pricing, and commercial strategies., • Clarify commitments, assumptions, responsibilities, and dependencies before handoff., • Build multi-capability strategies that grow recurring revenue and client value., • Maintain disciplined qualification, pipeline, CRM, forecasting, and close planning. SUCCESS METRICS / EXPERIENCE • Consistently achieve MRR, bookings, gross profit, and related targets., • Maintain sufficient qualified MRR pipeline and accurate forecasts., • Convert complex opportunities from discovery through close., • Turn portfolio entry points into durable recurring relationships., • Expand clients beyond the initial need through multi-capability strategies., • Deliver strong executive engagement, discovery, scope clarity, and handoffs., • Coordinate specialists while retaining client and commercial ownership., • Address delivery, security, contractual, and operating risks before commitment., • Strengthen team capability through mentoring, knowledge sharing, and process improvement. Requirements: MINIMUM QUALIFICATIONS · 7+ years in B2B technology, IT services, consulting, cloud, cybersecurity, Microsoft, or related sales. · Sustained commercial success leading complex, multi-stage technology sales. · Proven recurring-revenue sales and MRR pipeline development. · Experience leading multi-stakeholder, multi-solution opportunities. · Broad technology knowledge and ability to master a diverse portfolio. · Ability to translate complex needs into credible recommendations. · Executive-level communication with business and technology leaders. · Experience coordinating specialists while leading the client engagement. · Experience with structured CRM, pipeline, opportunity planning, and forecasting. PREFERRED QUALIFICATIONS · 10+ years in MSP, MSSP, Microsoft partner, cloud, cybersecurity, consulting, or related services. · Channel partner &/or other partner-sourced sales engagements · Experience selling recurring services, Microsoft, cybersecurity, compliance, AI, or advisory solutions. · Experience leading large, multi-solution, regulated, public-sector, partner-led, or transformation pursuits. · Knowledge of Microsoft 365, Azure, cloud, security, compliance, networking, AI, data, and modern workplace technologies. · Experience engaging C-suite, boards, business owners, and senior technology leaders. · Success converting initial needs into recurring relationships. · Experience mentoring sellers or supporting enablement and opportunity strategy. · Established relationships across relevant client, industry, technology, Microsoft, or channel communities. CORE COMPETENCIES (Applies to All Roles) · Clear written and verbal communication. · Cross-functional collaboration. · Ownership and accountability. · Problem-solving and critical thinking. · Priority management in a fast-paced environment. · Adaptability and continuous learning. · Attention to detail and quality. ROLE-SPECIFIC COMPETENCIES · Advanced consultative selling and complex discovery. · Broad portfolio fluency with depth in key areas. · Executive credibility and trusted-advisor communication. · Multi-capability relationship development and recurring-revenue focus. · Commercial ownership, negotiation, risk awareness, and judgment. · Effective coordination of specialists and cross-functional resources. OPERATIONAL REQUIREMENTS · Maintain accurate, timely CRM, pipeline, activity, and forecast data. · Participate in established forecasting, pipeline, and opportunity reviews. · Stay current on Sourcepass capabilities, sales processes, technology, and market trends. · Complete required sales, technology, security, compliance, and company training. · Follow approval processes for pricing, scope, terms, and non-standard commitments. · Support smooth handoffs to onboarding, delivery, and client management. · Travel for client, partner, company, and industry needs. Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can’t wait to see what unique perspectives you’ll bring to our team! #ZR

Job Description Responsibilities: • This role is 100% remote., • Develop, test, deploy, and maintain web applications and APIs., • Design and optimize databases, queries, and stored procedures., • Build responsive user interfaces and scalable backend services., • Integrate cloud, AI, and third-party solutions., • Troubleshoot production issues and enhance application performance., • Collaborate with business and technical teams throughout the development lifecycle., • Additional Skills and Information: C#, ASP.NET, .NET Core, MVC, • React, JavaScript, jQuery, HTML, CSS, Bootstrap, • SQL Server, Oracle, SQL, Stored Procedures, • Entity Framework, ADO.NET, • APIs, Web Services, WCF, • Azure Cloud Services, • AI Solutions, GitHub Copilot, Microsoft 365 Copilot, • GitHub Source Control, • Reporting and Systems Integration

Job Description We’re looking for a technically strong, client-focused IT Team Lead to join our team. This role is based out of our Greenvale, NY office and supports a wide range of client environments across Manhattan, Queens, Brooklyn, and Long Island. The Team Lead will manage a team of 4–6 help desk technicians, serve as the primary technical point of contact for our clients, and assist with project work. This position is ideal for someone who combines advanced troubleshooting skills with strong leadership and a commitment to delivering VIP-level client service. Approximately 30% of the role is spent at client sites. Position Details • Job Type: Full-time, • Location: Based onsite in our Greenvale, NY office, • Travel: Approximately 30% travel to client sites in Manhattan, Queens, Brooklyn, and Long Island, • Schedule: Monday through Friday with occasional after-hours work as needed, • Annual Salary Range: 80k-95k What You’ll Do Leadership • Lead, mentor, and support a team of 4–6 help desk technicians., • Oversee ticket queues, prioritize workloads, and ensure SLAs and service quality standards are met., • Serve as the escalation point for the help desk team, providing technical guidance and coaching., • Review documentation and ticket notes for accuracy and completeness., • Identify recurring issues and drive process improvements across the team. Client Relationships • Act as the main technical contact for assigned clients., • Provide VIP-level support to executives and key client stakeholders., • Build strong, trusted relationships with client contacts and understand their business needs., • Clearly communicate progress, risks, and technical recommendations to clients and internal teams. Technical Support • Provide Level 2/3 support, onsite and remote, for issues involving:, • Workstations, laptops, and peripherals., • Microsoft 365, Entra ID, and user account management., • Windows Server and line-of-business applications., • Network connectivity, wireless, switching, and firewalls., • Escalate complex issues to senior engineers or project resources when appropriate. Project Work • Assist with project tasks such as:, • Network equipment installations and replacements., • Firewall and switch swaps., • Wireless deployments., • Endpoint deployments and refreshes., • Server and infrastructure upgrades., • Office IT moves and user onboarding/offboarding. Tools & Documentation • Document work, technical findings, and client environment details in IT Glue., • Use Halo PSA for ticket management, time entry, and work tracking., • Use Ninja RMM for remote access, monitoring, and endpoint support. Requirements You’re a Good Fit If You: • Have proven experience leading or mentoring technical staff., • Deliver exceptional customer service and remain professional under pressure., • Communicate clearly with executives, end users, and technical teams., • Have strong troubleshooting skills and can resolve complex issues independently., • Are organized, reliable, and able to balance team management with hands-on work., • Adapt quickly to different client environments and technologies., • Are flexible with scheduling, as some after-hours or early-morning work may be required for client needs or maintenance windows. Preferred Experience • 3–5+ years in a managed services or IT support role, including Level 2/3 support., • Prior experience in a team lead, supervisory, or senior technician role., • Experience supporting:, • Microsoft 365, • Windows 10/11, • Windows Server, • Azure and Entra ID environments, • Network infrastructure including switches, firewalls, and wireless, • Familiarity with technologies such as SonicWall, Meraki, UniFi, and Ruckus., • Experience with IT documentation platforms and PSA/ticketing systems., • Valid driver’s license and ability to travel to client locations as needed. Benefits • 401(k)., • 401(k) matching., • Dental insurance., • Health insurance., • Life insurance., • Paid time off., • Parental leave., • Professional development assistance., • Referral program., • Vision insurance.

Job DescriptionOnsite - Bethpage, NY, USA Max vendor rate */hr Senior Network Engineer Job Description/ Responsibilities : Experience: 8 years in network engineering/administration Key Responsibilities: " Design, implement, and maintain enterprise network infrastructure (LAN/WAN, routing, switching) " Troubleshoot complex network issues and ensure high availability/uptime " Manage network security protocols, firewalls, and VPNs " Collaborate with cross-functional teams on network architecture and upgrades " Monitor network performance and capacity planning " Prepare documentation, SOPs, and network diagrams " Mentor junior network resources Required Skills: " Strong expertise in Cisco/Juniper routing & switching " Hands-on experience with firewalls (Palo Alto/Fortinet/Cisco ASA) " Knowledge of MPLS, SD-WAN, BGP, OSPF " Experience with network monitoring tools " Relevant certifications (CCNP/CCIE preferred) Good to Have: " Cloud networking exposure (AWS/Azure) " ITIL process familiarity

Job Description Senior Network Engineer Job Description/ Responsibilities : Experience: 8 years in network engineering/administration Key Responsibilities: • Design, implement, and maintain enterprise network infrastructure (LAN/WAN, routing, switching), • Troubleshoot complex network issues and ensure high availability/uptime, • Manage network security protocols, firewalls, and VPNs, • Collaborate with cross-functional teams on network architecture and upgrades, • Monitor network performance and capacity planning, • Prepare documentation, SOPs, and network diagrams, • Mentor junior network resources Required Skills: • Strong expertise in Cisco/Juniper routing & switching, • Hands-on experience with firewalls (Palo Alto/Fortinet/Cisco ASA), • Knowledge of MPLS, SD-WAN, BGP, OSPF, • Experience with network monitoring tools, • Relevant certifications (CCNP/CCIE preferred) Good to Have: • Cloud networking exposure (AWS/Azure), • ITIL process familiarity

Job DescriptionDescription: POSITION SUMMARY The BI Engineer builds and maintains the data foundation underneath every dashboard, KPI, and analytics product Sourcepass runs on, along with the back-end systems our automation and AI solutions depend on. This role owns the hands-on engineering of the BI stack (the data lake, the pipelines that feed it from source systems, and the SQL layer that powers front-end dashboards) and plays a lead role in modernizing the Sourcepass BI platform. Working alongside the BI Manager, AI Engineer, and RPA Developers in the ROC, the BI Engineer also builds the integrations and data services that let our automations and AI agents work from the same trusted source of operational truth. RESPONSIBILITIES • Designs, builds, and maintains the pipelines and data models that move data from source systems (ConnectWise PSA, NetSuite, HubSpot, and others) into the data lake and SQL layer., • Leads the technical work to modernize the Sourcepass BI platform, including evaluating architecture options, planning the migration, and retiring legacy pipelines., • Partners with the BI Manager and business leaders to translate reporting and analytics needs into data models, freshness targets, and quality checks., • Monitors pipeline health and data quality, resolves data issues, and keeps the SQL layer the authoritative source for front-end dashboards., • Builds and supports back-end integrations, APIs, and data services used by the team's automation workflows and AI agents., • Supports data migration and system integration for acquired companies, mapping legacy systems and data into Sourcepass platforms., • Documents data sources, models, and pipelines so the platform stays supportable and auditable by the wider team. SUCCESS METRICS / EXPERIENCE What does success look like in this role? (KPIs, outcomes, behaviors) • Front-end dashboards and downstream analytics run on data the BI team and business leaders trust; stale, missing, or incorrect data is rare and resolved quickly., • The BI platform modernization delivers against its committed milestones, with legacy pipelines retired as replacements go live., • Pipeline health and SQL-layer SLAs (freshness, completeness, uptime) consistently meet the standards committed to downstream consumers., • Data platform coverage grows over time: more source systems integrated and more automation and AI use cases powered by shared data services., • Pipelines, models, and integrations are documented well enough that teammates can support them without a single point of failure. Requirements: MINIMUM QUALIFICATIONS Must-have requirements to perform the role effectively • 3+ years of experience in data engineering, BI engineering, or back-end systems development., • Strong SQL skills, including writing, optimizing, and validating queries against operational data., • Hands-on experience building ETL/ELT pipelines and data models for a data warehouse or data lake., • Experience integrating systems through REST APIs, including authentication, pagination, and error handling., • Proficiency in at least one scripting language (Python, PowerShell, or similar)., • Ability to explain technical work clearly to both engineers and business stakeholders. PREFERRED QUALIFICATIONS Nice-to-have skills or experience that would strengthen performance • Experience in the MSP, IT services, or professional services industry., • Familiarity with ConnectWise PSA, NetSuite, HubSpot, or similar business systems as data sources., • Experience with Microsoft data and cloud tools (Microsoft Fabric, Azure Synapse, Azure Data Factory, Azure Functions, Power BI) or comparable platforms., • Experience with workflow automation platforms such as Rewst or Power Automate., • Exposure to AI and LLM-based solutions, such as building data sources or tools for AI agents., • Experience migrating data or consolidating systems after a merger or acquisition. CORE COMPETENCIES (Applies to All Roles) • Strong communication skills (written and verbal), • Ability to collaborate across teams and functions, • Ownership mindset and accountability for outcomes, • Strong problem-solving and critical thinking skills, • Ability to manage priorities in a fast-paced environment, • Adaptability and willingness to learn, • Attention to detail and quality OPERATIONAL REQUIREMENTS • Travel: Less than 10%., • On-call: None., • Fully remote, working standard US Pacific business hours.

Job Description Our client, a major entertainment/media firm located in Bethpage, Long Island, is looking to hire a Full Time hands-on, technically strong Microsoft Copilot & AI Solutions Specialist to join our Enterprise Systems team. This role is focused on designing, building, and supporting AI-powered solutions across the Microsoft ecosystem, with an emphasis on Microsoft 365 Copilot, Copilot Studio, Azure AI services, Power Platform, SharePoint, Teams, and related integrations. This is a hybrid role, 4 days onsite in our Clients Bethpage office. This position is ideal for someone who enjoys turning business ideas into working solutions. The right candidate can engage with stakeholders to understand a problem, quickly prototype a solution, refine it through testing and feedback, and help move it into production in a secure and supportable way. A key part of the role will be helping shape and deliver conversational AI, agent-based workflows, and intake/automation experiences that improve productivity and simplify how employees interact with enterprise services. This role requires a self-starter who can operate independently, navigate ambiguity, and rapidly iterate on solutions in a fast-evolving AI landscape. This role is primarily a technical, delivery-focused role. We are looking for someone who can work effectively with Legal, Compliance, Cybersecurity, and Data Privacy teams, but whose strength is in building, integrating, troubleshooting, and operationalizing AI solutions. Success in this role means helping the organization adopt Microsoft AI capabilities in a practical, secure, and scalable way while delivering measurable business value. RESPONSIBILITIES AI Solution Design & Delivery • Design, prototype, implement, and support AI-powered solutions using Microsoft 365 Copilot, Copilot Studio, Azure AI services, Power Platform, and related Microsoft technologies, • Design and implement Copilot Studio agents, including conversational flows, orchestration, and integration with enterprise data sources, • Build conversational experiences, agents, and workflow automations that improve business processes and user productivity, • Translate business problems and use cases into practical technical solutions, with a focus on usability, scalability, and supportability, • Develop intake, routing, summarization, and knowledge-driven experiences that capture user needs and produce structured outputs for review or downstream processing, • Configure and integrate AI solutions with platforms such as SharePoint, Teams, Microsoft 365, Microsoft Graph, ServiceNow, and other enterprise systems, • Support proof-of-concepts, pilots, and production implementations, including setup, testing, troubleshooting, documentation, and operational handoff Microsoft Platform Engineering & Integration, • Build and support integrations using APIs, connectors, Power Automate, and Microsoft Graph, • Work across Microsoft 365, SharePoint Online, Teams, Entra ID, Power Platform, and Azure services to deliver connected AI solutions, • Contribute to solution design patterns, reusable components, and technical standards for Microsoft-based AI solutions, • Help establish practical support and monitoring approaches for AI solutions in production, • Troubleshoot issues related to authentication, permissions, data access, connectors, and AI workflow behavior AI Governance, Security, and Responsible Use, • Partner with Legal, Compliance, Cybersecurity, Data Privacy, and Enterprise Architecture teams to ensure AI solutions align with company policies and risk expectations, • Incorporate governance, guardrails, and data protection considerations into solution design, including appropriate use of Microsoft Purview, DLP, access controls, and information protection concepts, • Evaluate proposed AI use cases for feasibility, platform fit, security considerations, and implementation approach, • Help document solution designs, assumptions, risks, and recommended controls in a clear, business-friendly way, • Support responsible AI practices by ensuring solutions are designed with transparency, appropriate human oversight, and secure handling of enterprise data Enablement & Adoption, • Act as a technical advisor to business and IT stakeholders on what Microsoft AI capabilities can and cannot do, • Help teams identify and prioritize high-value use cases for Copilot, agents, and workflow automation, • Create documentation, knowledge articles, runbooks, and training materials to support adoption and operational readiness, • Communicate technical concepts clearly to both technical and non-technical audiences, • Stay current on Microsoft AI roadmap capabilities and evaluate how new features may be applied within the organization QUALIFICATIONS • Bachelor's degree or higher in Computer Science, Data Science, Statistics, or a related field, • Experience designing, implementing, or supporting enterprise technology solutions in Microsoft 365, Azure, Power Platform, automation, AI, or related areas, • Hands-on experience with one or more of the following: Microsoft 365 Copilot, Copilot Studio, Azure AI services, Azure OpenAI, Power Automate, Power Apps, or similar enterprise AI/automation platforms, • Experience building or supporting integrations across enterprise platforms using APIs, connectors, workflow automation, or scripting, • Strong working knowledge of the Microsoft ecosystem, including Microsoft 365, SharePoint Online, Teams, Entra ID, and related collaboration technologies, • Familiarity with Microsoft Purview, DLP, data classification, or related governance/security capabilities as they apply to AI and enterprise data protection, • Experience gathering requirements, translating business needs into technical solutions, and supporting solutions through testing and deployment, • Strong troubleshooting and problem-solving skills, with the ability to operate independently in ambiguous situations, • Strong written and verbal communication skills, including the ability to explain technical concepts to business stakeholders PREFERRED QUALIFICATIONS • Experience designing or deploying conversational agents, copilots, or AI-assisted workflow solutions in an enterprise environment, • Experience with Azure AI Foundry, prompt design, grounding patterns, knowledge sources, or retrieval-based solution patterns, • Experience integrating AI solutions with SharePoint lists, Teams, service platforms, or custom business applications, • Scripting or development experience with PowerShell, Python, JavaScript, or C#, • Familiarity with Microsoft Graph, app registrations, service principals, and authentication patterns used in enterprise integrations, • Experience working in regulated, compliance-conscious, or security-sensitive environments, • Exposure to AWS Bedrock, Claude, Gemini, or other enterprise AI platforms, • Familiarity with generative AI tools for image and video creation (e.g., Adobe Firefly, Runway, or similar diffusion-based tools) and their application in business workflows, • Experience creating technical documentation, training content, or operational runbooks, • Microsoft certifications such as AI-900, AI-102, MS-102, PL-400, PL-600, or similar are a plus Salary up to 120k

Job Description NOC Engineer / Junior Network Engineer Location: Hicksville, NY Work Arrangement: Hicksville office / client onsite as required Position Type: Full-Time Position Overview We are seeking a NOC Engineer / Junior Network Engineer to join our Network Operations and Security team. This position will be responsible for monitoring client network environments, responding to network and infrastructure alerts, performing first-level troubleshooting, and escalating more complex issues to senior network and security engineers. The ideal candidate has a strong foundation in networking and is looking to develop deeper hands-on experience supporting firewalls, switches, wireless networks, VPNs, and other critical infrastructure within an MSP environment. The role will work closely with our NOC and SOC teams, providing proactive monitoring and first-level response to network and security-related events. Key Responsibilities • Monitor client network environments and respond to alerts generated by network monitoring and management platforms., • Provide Level 1 network troubleshooting and support for connectivity, performance, availability, and infrastructure issues., • Investigate alerts involving routers, switches, firewalls, wireless access points, VPNs, WAN circuits, and other network infrastructure., • Perform initial troubleshooting of network outages, packet loss, latency, interface errors, device availability, and connectivity issues., • Troubleshoot common TCP/IP, DNS, DHCP, VLAN, routing, switching, and VPN issues., • Monitor infrastructure health and identify conditions requiring escalation or additional investigation., • Perform initial triage of network and security alerts as part of the NOC/SOC operation., • Escalate security-related events to appropriate SOC or security engineering resources based on established procedures., • Open, update, document, and manage incidents through the ticketing system., • Coordinate with ISPs, carriers, vendors, and senior engineers when troubleshooting network-related incidents., • Assist senior network engineers with firewall, switching, wireless, and network infrastructure projects., • Assist with firmware upgrades, configuration changes, equipment replacements, and network deployments., • Maintain accurate client network documentation, including device information, configurations, IP addressing, and topology information., • Support client environments remotely and onsite when required., • Participate in after-hours or rotating NOC coverage as required.Required Qualifications, • 1–3 years of IT support, NOC, network support, or related technical experience., • Strong understanding of core networking concepts, including:, • TCP/IP, • DNS and DHCP, • VLANs, • Switching and routing, • NAT, • VPNs, • Firewalls, • LAN/WAN connectivity, • Familiarity with network monitoring and alerting concepts., • Ability to perform structured troubleshooting and identify whether an issue is network, ISP, server, endpoint, or security related., • Basic understanding of network and security logs., • Experience working with technical ticketing systems and documenting troubleshooting activities., • Strong communication and customer service skills., • Ability to follow documented escalation and incident-response procedures., • Ability to work from the Hicksville, NY office and provide onsite client support when required.Preferred Qualifications, • Experience working in a NOC, SOC, MSP, or managed services environment., • Hands-on exposure to Cisco, Meraki, Fortinet, Palo Alto, SonicWall, or similar networking technologies., • Experience with network monitoring platforms such as Auvik, PRTG, LogicMonitor, SolarWinds, or similar tools., • Familiarity with Microsoft Azure networking, including VNets, VPN connectivity, and basic cloud networking concepts., • Familiarity with AWS networking is a plus., • Exposure to SIEM, endpoint security, or SOC monitoring platforms., • Basic PowerShell, command-line, or network diagnostic experience., • CompTIA Network+, Security+, Cisco CCNA, or similar certifications are preferred but not required.What We're Looking For We are looking for someone with a strong interest in networking and cybersecurity who wants to build their career in a hands-on NOC/SOC environment. The right candidate should be comfortable monitoring multiple client environments, investigating alerts, performing initial troubleshooting, documenting findings, and knowing when an issue needs to be escalated. They should be curious, technically driven, and interested in progressing toward a Network Engineer, Security Engineer, or SOC Engineer role. Powered by JazzHR zo4ExSUiWe

Job Description Senior Systems Engineer Location: Hicksville, NY Work Arrangement: Hicksville office / client onsite as required Position Type: Full-Time Position Overview We are seeking an experienced Senior Systems Engineer to join our Managed Services team. This is a hands-on technical role responsible for supporting client environments, implementing infrastructure projects, troubleshooting complex issues, and designing and deploying on-premises and cloud solutions. The ideal candidate will have strong experience with Citrix, Windows Server, Microsoft 365, VMware/Hyper-V, Azure, and AWS, along with the ability to build and troubleshoot server and infrastructure environments from the ground up. This position will be based out of our Hicksville, NY office, with travel to client locations as required to support projects, implementations, escalations, and other onsite needs. Key Responsibilities • Provide senior-level technical support for client infrastructure environments., • Design, build, configure, migrate, and troubleshoot Windows Server environments., • Deploy and maintain physical and virtual servers, including server builds, upgrades, migrations, and decommissioning., • Support and administer Citrix environments, including Virtual Apps and Desktops, StoreFront, Delivery Controllers, and related infrastructure., • Manage virtualization technologies including VMware vSphere/ESXi and Microsoft Hyper-V., • Implement and support cloud infrastructure within Microsoft Azure and AWS., • Support hybrid environments spanning on-premises infrastructure and public cloud platforms., • Administer Active Directory, Group Policy, DNS, DHCP, Microsoft Entra ID, and Microsoft 365., • Troubleshoot complex server, application, authentication, network, storage, and performance issues., • Perform infrastructure migrations, upgrades, and modernization projects., • Support backup, disaster recovery, business continuity, and infrastructure resiliency solutions., • Provide escalation support for Help Desk and other engineering teams., • Participate in client-facing technical meetings and provide recommendations regarding infrastructure improvements., • Create and maintain accurate technical documentation, diagrams, procedures, and configuration information., • Work independently on assigned client projects while coordinating with project managers and other technical resources., • Travel to client locations throughout the region for onsite support and project work as required., • Participate in scheduled after-hours project work and escalation support when required.Required Qualifications, • 7+ years of hands-on systems administration or infrastructure engineering experience., • Advanced experience with Windows Server administration, configuration, troubleshooting, and server builds., • Strong experience administering Active Directory, Group Policy, DNS, and DHCP., • Strong hands-on experience supporting Citrix environments., • Experience with VMware vSphere/ESXi and/or Hyper-V., • Experience supporting and deploying workloads within Microsoft Azure., • Experience with AWS infrastructure and services., • Strong understanding of Microsoft 365 and Microsoft Entra ID., • Experience with server and infrastructure migrations., • Solid understanding of TCP/IP, VLANs, routing, VPNs, firewalls, storage, and general networking concepts., • Experience troubleshooting complex infrastructure issues across multiple technologies., • Strong documentation and organizational skills., • Excellent communication and client-facing skills., • Ability to manage multiple priorities and projects in a managed services environment., • Ability to work from the Hicksville office and travel to client locations as required.Preferred Qualifications, • Experience working for an MSP or IT consulting organization., • Experience supporting multi-client environments., • Citrix certifications or significant equivalent hands-on experience., • Microsoft Azure certifications such as AZ-104 or AZ-305., • AWS certifications., • Microsoft 365 and hybrid identity experience., • PowerShell scripting and infrastructure automation experience., • Experience with enterprise backup, storage, monitoring, and disaster recovery platforms., • Experience with RMM, PSA, and remote management platforms.What We're Looking For We are looking for someone who is more than an administrator. The right candidate is a senior-level engineer who can take ownership of an issue or project, work directly with clients, troubleshoot complex environments, and drive technical work through completion. This individual should be equally comfortable building a new server environment, troubleshooting a Citrix issue, performing an Azure migration, supporting an onsite client project, or serving as the senior escalation point for a difficult infrastructure problem. Powered by JazzHR HHMLQRv7P1

Job DescriptionBenefits/Perks • Competitive Compensation, • Flexible Scheduling, • Career Growth OpportunitiesJob Summary We are seeking a skilled Software Engineer to join our team! As a Software Engineer, you will be responsible for designing, developing, and maintaining our company’s software. You will gather information to identify the company’s needs and program clean and efficient code to meet those needs. The ideal candidate is an analytical thinker with a proven ability to produce functional code. Software Engineer – Healthcare Systems & AI Automation Location: Office based (Preferred: Experience supporting medical practices in the U.S.) Employment Type Full-Time About the Role We are seeking a highly skilled Software Engineer to help modernize and streamline administrative and clinical workflows within a growing medical practice. This role will focus on building intelligent healthcare software solutions, integrating data across disparate systems, and developing AI-driven tools that improve operational efficiency, reduce administrative burden, and enhance patient care coordination. The ideal candidate has hands-on experience with EMR/EHR systems, healthcare interoperability standards, backend software development, and applied AI/ML solutions in healthcare environments. Key Responsibilities • Design and develop software solutions that automate administrative workflows such as:, • Prior authorizations, • Scheduling, • Medical documentation processing, • Billing and claims workflows, • Referral management, • Patient communication systems, • Build integrations between EMR/EHR platforms and third-party systems using APIs, HL7, FHIR, and other healthcare interoperability standards., • Develop centralized data pipelines that aggregate and normalize information from multiple healthcare systems, databases, and cloud platforms., • Create AI-powered tools and machine learning models for:, • Clinical documentation assistance, • Workflow automation, • Predictive analytics, • NLP-based chart analysis, • Insurance authorization support, • Administrative decision support, • Collaborate with physicians, administrators, billing teams, and operations staff to identify inefficiencies and implement scalable technical solutions., • Ensure HIPAA compliance, data security, and healthcare regulatory standards across all software systems., • Optimize system performance, reliability, and scalability for healthcare operations.Required Qualifications, • Bachelor’s degree in Computer Science, Software Engineering, Biomedical Informatics, or related field (or equivalent experience)., • 3+ years of software engineering experience, preferably in healthcare technology., • Strong experience working with EMR/EHR systems such as:, • eClinicalWorks, • Epic, • Athenahealth, • NextGen, • Cerner, • AdvancedMD, • DrChrono, • or similar platforms, • Experience integrating healthcare systems using:, • REST APIs, • HL7, • FHIR, • SQL/ETL pipelines, • Strong programming skills in one or more languages:, • Python, • JavaScript/TypeScript, • Java, • C#, • Go, • Experience with cloud platforms and infrastructure:, • AWS, • Azure, • Google Cloud, • Experience developing or deploying AI/ML models using:, • TensorFlow, • PyTorch, • OpenAI APIs, • LangChain, • NLP frameworks, • LLM-based applications, • Strong understanding of database architecture and data engineering., • Familiarity with HIPAA compliance and healthcare data privacy standards.Preferred Qualifications, • Experience in medical practice operations or healthcare workflow optimization., • Experience building AI agents or healthcare automation tools., • Knowledge of medical billing, coding, prior authorization workflows, or revenue cycle management., • Familiarity with OCR/document AI technologies., • Experience with healthcare analytics dashboards and reporting systems., • Prior startup or healthcare innovation experience is a plus.What Success Looks Like, • Reduced administrative workload for staff and providers, • Faster processing of authorizations and documentation, • Improved interoperability between systems, • Increased operational efficiency through automation, • Deployment of AI-driven tools that measurably improve workflowsCompensation & Benefits, • Competitive salary based on experience, • Flexible work environment, • Opportunity to build impactful healthcare technology, • Growth opportunities in AI and healthcare innovationHow to Apply Please submit: • Resume/CV, • Portfolio or GitHub (if available), • Brief description of healthcare or EMR integration experience, • Examples of AI or automation projects you have worked onWe are looking for engineers passionate about using technology and AI to improve healthcare operations and patient outcomes. Responsibilities • Identify and evaluate the needs of the user, • Develop software to meet those needs, • Manage project priorities, deadlines, and deliverables, • Fix bugs and address user concerns, • Update software as neededQualifications, • A bachelor’s degree in Computer Science or a related field preferred, • Previous experience as a Software Engineer or in a similar role is preferred, • Strong troubleshooting and analytical skills, • Ability to collaborate well as part of a team, • Strong written and verbal communication skills, • Understanding of relational databases, • Proficiency in multiple programming languages, • Experience with one or more web frameworks

Job DescriptionWe’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day. Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued. We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories: • Onsite: Employees work onsite daily., • Hybrid: A blend of remote and onsite work, with at least three onsite days per week required. As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits designed to support your total well-being: medical, dental, vision, paternal leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off. More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.PSEG is not offering visa sponsorship for this position. Job Summary:We are seeking an experienced DevSecOps Engineer who can build, integrate, and operationalize security within our DevOps processes and CI/CD pipelines. This role will focus on embedding security controls into the software development lifecycle, securing cloud infrastructure, and ensuring that applications and APIs meet enterprise security and compliance requirements. Using a modern technology stack and agile approach, you will work closely with development, infrastructure, and cybersecurity teams to integrate automated security testing, vulnerability management, and compliance validation across our development and cloud environments. Job Responsibilities: • Integrate security controls into CI/CD pipelines to enable secure and automated software delivery., • Develop and maintain DevSecOps pipelines that incorporate security scanning, code analysis, and compliance checks., • Implement automated security testing including:, • Static Application Security Testing (SAST)., • Software Composition Analysis (SCA)., • Container image scanning., • API security testing., • Integrate and operationalize code security capabilities including code scanning, secret detection, and dependency vulnerability monitoring., • Implement and maintain API security controls using tooling to monitor and protect enterprise APIs., • Support container security practices including image scanning, artifact security, and repository management (e.g., Sonatype Nexus or equivalent)., • Work with development teams to remediate vulnerabilities identified through automated security tooling and penetration testing., • Implement security best practices for cloud-native architectures, including infrastructure-as-code security validation., • Support cloud security posture management (CSPM) initiatives to ensure cloud environments remain compliant with security policies and regulatory requirements., • Develop automation scripts and tooling to support DevSecOps processes., • Collaborate with security, infrastructure, and development teams to maintain secure deployment pipelines and reduce application security risk., • Provide guidance and training to development teams on secure coding practices and DevSecOps principles. Job Specific Qualifications: • BS degree or higher with 4+ years of professional experience in DevOps Engineering or DevSecOps Engineering., • In place of a degree, candidates with 8+ years of hands-on experience working with DevSecOps tooling, methodologies, and processes will be considered., • CI/CD Pipeline Security: Proven track record building, securing, and maintaining Continuous Integration and Continuous Deployment (CI/CD) pipelines with integrated security controls., • CI/CD Platforms: Proficiency with major CI/CD platforms (e.g., Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps)., • Application Security Testing: Direct experience with Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST) methodologies., • API Security: Demonstrated ability implementing API security solutions and protecting application endpoints., • Container & Artifact Security: Expertise in container security (e.g., Docker, Kubernetes) and managing secure artifact repositories (e.g., JFrog Artifactory, Nexus)., • Cloud Security: Deep background working with public cloud platforms (AWS, Azure, or GCP) and securing cloud infrastructure., • CSPM: Familiarity with Cloud Security Posture Management (CSPM) tools (e.g., Wiz, Prisma Cloud, Orca Security)., • Core Competencies: Strong professional communication, cross-functional collaboration, and team-building skills. Desired Skills: • Prior work with Infrastructure as Code (IaC) tools, such as Terraform, CloudFormation, or Ansible., • Ability to write scripts and automation workflows using Python, Bash, or similar programming languages., • Familiarity with automated code scanning, dependency scanning, and secret detection / secret management tools., • Direct exposure to Software Composition Analysis (SCA) tools and open-source vulnerability scanning., • History of supporting and scaling Secure Software Development Lifecycle (SSDLC) initiatives., • Practical knowledge supporting IT compliance and cloud governance frameworks, including NIST, CIS Benchmarks, or SOC 2., • Collaborative background interfacing with Vulnerability Management infrastructure or Penetration Testing teams. Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list and not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)). As an employee of PSEG Long Island, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and work extended hours beyond your regular work schedule. You may also be required to work on premise or in an alternate location as directed by the company. For all roles, PSEGLI’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result. If you are a current PSEG employee and offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits will change and generally be consistent with other similarly situated new hires of that company.

Job Description The IT Support Analyst provides technical support to employees by troubleshooting hardware, software, network, and system issues. This role serves as the primary point of contact for end-user technology support, ensuring timely resolution of incidents, excellent customer service, and minimal disruption to business operations. The IT Support Analyst supports desktop systems, enterprise applications, user accounts, and IT equipment while contributing to continuous improvement of IT service delivery. CORE RESPONSIBILITIES: • Provide first- and second-level technical support for onsite and remote end users via phone, email, chat, and ticketing systems., • Diagnose and resolve hardware, software, operating system, network, and connectivity issues., • Install, configure, and maintain desktops, laptops, mobile devices, printers, and peripherals., • Provision, modify, and deactivate user accounts, permissions, and access rights., • Support enterprise applications, including troubleshooting user access and functionality issues., • Manage and prioritize support tickets to meet established service level agreements (SLAs)., • Document incidents, resolutions, procedures, and technical knowledge articles., • Assist with onboarding and offboarding activities, including equipment setup and account management., • Perform software installations, upgrades, patches, and system updates., • Support conference room technology, audio/visual equipment, and collaboration tools., • Escalate complex issues to appropriate IT teams or vendors as needed., • Monitor recurring issues and recommend process improvements to reduce support requests., • Maintain IT asset inventories and assist with equipment lifecycle management., • Participate in disaster recovery, business continuity, and cybersecurity awareness initiatives., • Support IT projects, system implementations, and technology rollouts. QUALIFICATIONS Education • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred., • Equivalent combination of education, training, and experience may be considered. Experience • 1-3 years of experience in IT help desk, desktop support, or technical support roles., • Experience supporting Microsoft Windows environments and common business applications., • Experience using IT service management (ITSM) or ticketing systems. Technical Skills • Knowledge of Windows operating systems and Microsoft 365., • Familiarity with Active Directory, Entra ID (Azure AD), and user account administration., • Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, and Wi-Fi., • Experience with endpoint management and device deployment tools., • Knowledge of cybersecurity best practices and endpoint security tools., • Ability to troubleshoot hardware, software, and connectivity issues efficiently. Competencies • Strong customer service orientation and communication skills., • Excellent problem-solving and analytical abilities., • Ability to prioritize multiple requests and manage competing deadlines., • Strong documentation and organizational skills., • Ability to work independently and collaboratively within a team environment., • Continuous learning mindset and adaptability to changing technologies. Physical Requirements • Ability to lift and transport IT equipment up to 30 pounds., • Ability to work at a computer workstation for extended periods., • Occasional travel between company locations may be required., • Dependable mode of transportation, • Work on a warehouse/production floor KORE VISION, MISSION, AND VALUES VISION To be the trusted global leader in IoT Connectivity Solutions for over 100,000,000+ connected devices, enabling a smarter, more connected world for all. MISSION To empower our customers to deliver transformative solutions that deliver impactful outcomes to the communities and customers they serve. KORE VALUES • Customer Obsession: We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers., • Be the Spark: We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate., • Own the Outcome: We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense., • Grit & Positivity: We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments., • Challenge. Debate. But Be Human: We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to remain stationary; move; lift, push, pull and/or move up to pounds. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision. KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.

Job DescriptionAbout PTG Proactive Technology Group is an $8M+ managed IT services company serving mid-market businesses across the New York metro area. We are not a lifestyle MSP coasting on break-fix revenue. We are building something: a growth-stage IT services platform with active expansion into cybersecurity compliance, AI consulting, and strategic acquisitions. Our team of 35 operates with an ownership mentality, powered by EOS and a culture that rewards initiative over tenure. If you want a role where you manage a spreadsheet and forward tickets, this is not it. If you want to own a book of business, shape client strategy, and grow alongside a company that is scaling aggressively, keep reading. Why PTG • Growth, not stagnation. We are actively acquiring, launching new service lines, and expanding our footprint. Your career trajectory here has no artificial ceiling., • Operator culture. We run on EOS. Roles are clear. Accountability is real. You will not spend your time navigating politics or waiting for approvals., • Supportive team. 35 people who show up, do the work, and have each other's backs. Leadership is accessible. Wins are recognized. Development is funded. We’re looking for a technically strong, client-focused Technical Team Lead/Manager to join our team. This role is based out of our Greenvale, NY office and supports a wide range of client environments across Manhattan, Queens, Brooklyn, and Long Island. The Team Lead will manage a team of 4–6 help desk technicians, serve as the primary technical point of contact for our clients, and assist with project work. This position is ideal for someone who combines advanced troubleshooting skills with strong leadership and a commitment to delivering VIP-level client service. Approximately 30% of the role is spent at client sites. Position Details • Job Type: Full-time, • Location: Based onsite in our Greenvale, NY office, • Travel: Approximately 30% travel to client sites in Manhattan, Queens, Brooklyn, and Long Island, • Schedule: Monday through Friday with occasional after-hours work as needed, • Annual Salary Range: 80k-95k What You’ll Do Leadership • Lead, mentor, and support a team of 4–6 help desk technicians., • Oversee ticket queues, prioritize workloads, and ensure SLAs and service quality standards are met., • Serve as the escalation point for the help desk team, providing technical guidance and coaching., • Review documentation and ticket notes for accuracy and completeness., • Identify recurring issues and drive process improvements across the team. Client Relationships • Act as the main technical contact for assigned clients., • Provide VIP-level support to executives and key client stakeholders., • Build strong, trusted relationships with client contacts and understand their business needs., • Clearly communicate progress, risks, and technical recommendations to clients and internal teams. Technical Support • Provide Level 2/3 support, onsite and remote, for issues involving:, • Workstations, laptops, and peripherals., • Microsoft 365, Entra ID, and user account management., • Windows Server and line-of-business applications., • Network connectivity, wireless, switching, and firewalls., • Escalate complex issues to senior engineers or project resources when appropriate. Project Work • Assist with project tasks such as:, • Network equipment installations and replacements., • Firewall and switch swaps., • Wireless deployments., • Endpoint deployments and refreshes., • Server and infrastructure upgrades., • Office IT moves and user onboarding/offboarding. Tools & Documentation • Document work, technical findings, and client environment details in IT Glue., • Use Halo PSA for ticket management, time entry, and work tracking., • Use Ninja RMM for remote access, monitoring, and endpoint support. Requirements You’re a Good Fit If You: • Have proven experience leading or mentoring technical staff., • Deliver exceptional customer service and remain professional under pressure., • Communicate clearly with executives, end users, and technical teams., • Have strong troubleshooting skills and can resolve complex issues independently., • Are organized, reliable, and able to balance team management with hands-on work., • Adapt quickly to different client environments and technologies., • Are flexible with scheduling, as some after-hours or early-morning work may be required for client needs or maintenance windows. Preferred Experience • 3–5+ years in a managed services or IT support role, including Level 2/3 support., • Prior experience in a team lead, supervisory, or senior technician role., • Experience supporting:, • Microsoft 365, • Windows 10/11, • Windows Server, • Azure and Entra ID environments, • Network infrastructure including switches, firewalls, and wireless, • Familiarity with technologies such as SonicWall, Meraki, UniFi, and Ruckus., • Experience with IT documentation platforms and PSA/ticketing systems., • Valid driver’s license and ability to travel to client locations as needed. Benefits • 401(k)., • 401(k) matching., • Dental insurance., • Health insurance., • Life insurance., • Paid time off., • Parental leave., • Professional development assistance., • Referral program., • Vision insurance.

Job Description Position Summary The IT Systems Administrator is responsible for the administration, maintenance, security, and optimization of the organization's IT infrastructure. This role supports Microsoft 365, Azure, servers, networking, endpoint management, cybersecurity tools, and user access management while ensuring system availability and reliability. The ideal candidate has 4–7 years of systems administration experience and possesses strong troubleshooting, communication, and technical skills. Key Responsibilities Infrastructure Administration • Administer Windows Server environments and related services., • Manage Active Directory and Microsoft Entra ID (Azure AD)., • Monitor system performance and server health., • Perform system updates, patching, and maintenance., • Manage and Coordinate activities with the MSP Microsoft 365 Administration • Manage Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Intune, • Create and manage user accounts, groups, and licenses., • Troubleshoot mail flow, Teams, and collaboration platform issues. Cloud Administration • Support Microsoft Azure infrastructure and services., • Manage virtual machines, storage accounts, and networking components., • Monitor Azure resources and implement security best practices. Endpoint Management • Manage Windows workstations and mobile devices., • Utilize Microsoft Intune for device enrollment and policy management., • Deploy software updates and security configurations. Security & Compliance • Implement and maintain cybersecurity controls., • Manage Multi-Factor Authentication (MFA)., • Administer security platforms such as:, • Microsoft Defender, • Zscaler, • Endpoint Detection & Response (EDR) solutions, • Assist with vulnerability remediation and compliance initiatives., • Coordinate activities with the MSSP. Backup & Disaster Recovery • Monitor backup solutions and storage systems., • Monitor backup testing and recovery procedures., • Document disaster recovery processes. Support & Troubleshooting • Provide Level 2 and Level 3 technical support., • Troubleshoot:, • Servers, • Networking, • Microsoft 365, • Cloud services, • Security solutions, • Escalate complex issues when necessary. Documentation • Maintain technical documentation, diagrams, and procedures., • Document system changes and operational processes., • Develop knowledge base articles for internal support teams. Required Qualifications Education • Bachelor's degree in Information Technology, Computer Science, or related field preferred., • Equivalent experience may be considered. Experience • 4–7 years of Systems Administration experience., • Experience supporting Microsoft 365 environments., • Experience with Active Directory and Microsoft Entra ID., • Experience with Windows Server administration., • Familiarity with Azure cloud services. Technical Skills • Microsoft 365 Administration, • Microsoft Intune, • Active Directory / Entra ID, • Windows Server, • Azure Administration, • VMware or Hyper-V, • PowerShell scripting, • TCP/IP, DNS, DHCP, • Backup and recovery solutions, • Security tools and best practices Preferred Certifications • Microsoft Certified: Azure Administrator Associate, • Microsoft 365 Certified: Administrator Expert, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation Key Competencies • Strong analytical and troubleshooting skills, • Excellent communication and customer service skills, • Ability to manage multiple priorities, • Attention to detail, • Team-oriented mindset, • Strong documentation practices

Job Description VOIP Engineer ‐ Senior Location: Kings Point State: NY Position: FT Travel: NO Clearance Public Trust required We are looking for a VOIP Engineer Senior with 1-3 years experience managing telco/VOIP equipment and running network cables/drops. Knowledge of VOIP call manager. Program and trouble shoot VOIP phone and telecom issues. Administer licensing and users on call Manager. Help manage physical connections coming in from ISP for demark/fiber/POTS/Fax lines. Perform network cable pulls and install network drops. Work with the network team in resolving network, wireless and VoIP issues. Resolve trouble tickets with Help-Desk team with end to end resolution. Maintain and support tributary equipment belonging to USMMA. Basic physical layer troubleshooting for Network Switches and fiber connections. Support Wireless access points and WAP installations. Monitor and oversee meeting quality and bandwidth usage; use Microsoft Teams Admin Center, Azure portals, and available network/telemetry data to identify and troubleshoot issues involving online meeting experience. Collaborate with network, Microsoft, and ISP teams to resolve collaboration and call quality problems. Perform other duties that can arise in support of USMMA. This position is On-Site (with some limited remote days possible) at Kings Point, NY. Job Description · Knowledge of VOIP call manager · Program and trouble shoot VOIP phone and telecom issues · Administer licensing and users on call Manager · Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines · Perform network cable pulls and install network drops · Work with the network team in resolving network, wireless and VoIP issues · Resolve trouble tickets with Help-Desk team with end to end resolution · Maintain and support tributary equipment belonging to USMMA · Basic physical layer troubleshooting for Network Switches and fiber connections · Monitor and oversee meeting quality and bandwidth usage; use Microsoft Teams Admin Center, Azure portals, and available network/telemetry data to identify and troubleshoot issues involving online meetings. · Support conference rooms and virtual meeting equipment (Polycom, Cisco, ScreenBeam and similar collaboration systems), including setup, configuration, maintenance, and troubleshooting · Support Wireless access points and WAP installations · Perform other duties that can arise in support of USMMA · This position is 100% On-Site (with some limited remote days possible) at Kings Point, NY Experience: Must have a minimum of 6 years of related experience managing Voice networks, possessing advanced skills and knowledge in VOIP. Must have experience managing and integrating Voice services with WebEx and other VTC technologies. Duties: Analyzes and develops VOIP networks, designing and planning installation and maintenance of VOIP systems from project inception to conclusion. Manages Jabber and WebEx, and ensures proper integration and communication of those systems with the VOIP network. Qualifications · 1- 3 years experience working with VOIP Call manager · 1-3 years experience with Network and wireless equipment · 1-3 years experience performing network cable pulls, network drops and fiber connectivity troubleshooting · 1-3 years experience working with ISP, demarc, fiber, POTS and Fax line connections · CCNA or VOIP certification preferred · Attention to Detail – able to efficiently process individual tasks quickly and accurately · Integrity – ability to be honest and maintain strong moral principles · Procedure Development – ability to develop, maintain and drive standardized processes, procedures and work flows through the organization · Attitude - driven to constantly learn and adapt to new technologies and solutions · Interpersonal Skills - be a master of all interactions and communication with co-workers, vendors, faculty/Staff and Students \nCompany Description Goldman Edwards is a leader in the application of systems engineering across a wide array of large-scale system development and mission critical programs used by government and industry. We provide world-class talent, proven management, and technical processes to manage the most complex projects—from concept through deployment. Goldman Edwards is a leader in the application of systems engineering across a wide array of large-scale system development and mission critical programs used by government and industry. We provide world-class talent, proven management, and technical processes to manage the most complex projects—from concept through deployment.

Job Description Our client, a growing firm in Mineola is looking for hands-on leader for their tech support team. This is an on-site role in Mineola. Key Responsibilities • Serve as the senior escalation point for internal IT issues across users, endpoints, servers, cloud services, networking, security, and business applications., • Provide technical leadership and mentoring to two junior IT team members, including coaching, task review, troubleshooting guidance, and skills development., • Own or lead internal IT projects such as system upgrades, cloud migrations, security improvements, endpoint management, network changes, and process automation., • Maintain and improve Microsoft 365, Entra ID/Azure AD, Intune, endpoint security, backup systems, networking, and core infrastructure platforms., • Establish and enforce IT standards for documentation, ticket handling, change control, asset management, onboarding/offboarding, and user support., • Monitor system health, security alerts, backup status, endpoint compliance, and recurring operational risks. Partner with department leaders to understand business needs and translate them into practical IT solutions., • Improve internal helpdesk processes, reduce recurring issues, and ensure timely resolution of user problems., • Assist with vendor management, licensing, procurement recommendations, and technology planning., • Support cybersecurity best practices including MFA, conditional access, patching, endpoint protection, phishing defense, access reviews, and incident response., • Maintain clear documentation for systems, procedures, credentials handoff, network diagrams, and recurring workflows., • Participate in budgeting and roadmap planning for IT systems, tools, hardware refreshes, and security initiatives. Required Qualifications • 5 years of progressive IT experience, ideally in internal IT, managed services, or a hybrid environment., • Strong hands-on experience with Microsoft 365, Windows endpoints, Entra ID/Azure AD, Intune or similar endpoint management, networking (Unifi & Fortinet, backups (Datto), and security tools., • Proven ability to troubleshoot complex technical issues across users, systems, networks, and cloud services., • Experience mentoring or leading junior IT staff., • Comfortable balancing hands-on support work with project leadership and technical planning, • Working knowledge of cybersecurity fundamentals, access control, patching, endpoint protection, and incident response. Pluses • Experience with Azure, PowerShell, automation, SharePoint, Teams, VoIP, firewalls, VPNs, RMM tools, or PSA/ticketing platforms., • Certifications such as Microsoft 365 Certified Administrator, Azure Administrator, Network , Security , or similar., • Experience building IT processes in a growing organization., • Prior MSP experience.

About the Role We're looking for a Senior Back End Developer to design, build, and operate the services and data behind our core platform, with enough front-end fluency to design optimal solutions alongside our front-end team. You'll spend most of your time in our Java/Spring Boot microservices, working closely with relational databases and AWS infrastructure, while also being comfortable reasoning about the client-facing side of what you build. This is a hands-on senior role: strong problem-solving instincts, sound technical judgment, and clear communication matter as much as raw coding ability, since you'll be expected to work through ambiguous technical problems and explain your thinking to engineers and non-engineers alike. AI-assisted development is core to how this team works day to day — you'll use approved AI coding tools as a standard part of your workflow to move faster, raise code quality, strengthen security, and improve performance across our services. What You'll Do • Build and ship. Design, develop, and maintain production Java services and APIs using Spring Boot, • Build with AI as a core tool. Make approved AI coding tools (e.g. Claude Code) a standard part of your daily workflow — using them to increase development velocity, strengthen code quality and security review, and identify performance optimizations across our Java services, • Own the data layer. Design efficient relational schemas, write and tune SQL queries, and manage schema changes through migrations as services evolve, • Work across the stack. Partner with front-end engineers on API contracts, • Operate in AWS. Build, deploy, and troubleshoot services running on AWS infrastructure (EC2, S3, Lambda, and related managed services), and balance tradeoffs with respect to cost, scaling, and reliability, • Solve hard problems. Debug complex, cross-service issues in a microservice architecture, using AI-assisted tooling to speed up root-cause analysis, trace problems across service boundaries, and design solutions that hold up under real production load, • Champion code quality and security. Write automated tests, use AI-assisted tooling to strengthen code review and catch security vulnerabilities earlier, and help uphold engineering standards across the team, • Communicate clearly. Explain technical decisions and trade-offs to engineers, product managers, and non-technical stakeholders, and document designs so others can build on them, • Mentor and collaborate. Share technical knowledge with teammates, contribute thoughtful code reviews, and take part in technical planning and estimation What You'll Bring • 5+ years of professional experience building back end applications and services on a Java stack similar to ours: Java (17+), Spring Boot, JPA/Hibernate, • AI-driven engineering: Demonstrated, hands-on fluency with modern, approved AI coding tools (such as Claude Code), used as a core part of your daily engineering practice — not an occasional aid — to accelerate delivery velocity, strengthen code quality and security posture, and optimize application performance across the stack, • Strong microservices experience, including service-to-service communication patterns (e.g. service discovery/registration, declarative REST clients) and designing services that are independently deployable and observable, • Significant AWS competency, with hands-on experience deploying and operating workloads on AWS (EC2, S3, and Lambda or equivalent serverless compute), and enough infrastructure fluency to debug issues in a cloud environment, • Strong SQL and relational database skills, including schema design, query optimization, and comfort managing schema evolution through a migration tool, • Working full stack ability, including REST API design and consumption, and enough front-end/JavaScript familiarity to collaborate effectively with the front-end team, • Advanced problem-solving skills, with a track record of debugging complex, multi-service production issues and designing solutions rather than just patching symptoms, • Excellent communication skills, both written and verbal, with the ability to explain technical trade-offs to technical and non-technical audiences alike, • Testing discipline, with experience writing unit and integration tests as a standard part of delivering code, • Version control fluency, with Git and collaborative workflows (pull requests, code review, branching strategies), • A bachelor's degree in Computer Science or a related field, or equivalent practical experience Nice to Have • Familiarity with containerization (Docker) and CI/CD pipelines, • Familiarity with multiple public clouds and technology stacks (e.g. Azure, .net, etc.), • Experience with token-based authentication and securing service-to-service communication, • Exposure to event-driven or asynchronous processing patterns across microservices, • Experience with additional AWS services for monitoring and deployment, • Prior experience in a product company building customer-facing software What We Offer • Competitive compensation, commensurate with experience, • Comprehensive health, dental, and vision coverage, • 401(k) with company match, • Paid time off and company holidays, • A hybrid work environment with flexibility and a collaborative culture, • Opportunities for growth, mentorship, and technical leadership Equal Opportunity Employer Apple Industries is an equal opportunity employer and welcomes applicants from all backgrounds.

Key Responsibilities: - Build, configure, and deploy new Windows Server environments. • Assist with Azure implementations, migrations, and integrations., • Support server upgrades, installations, and infrastructure modernization projects., • Configure Active Directory, Group Policy, DNS, DHCP, and related Microsoft technologies., • Work directly with client environments to execute project deliverables and troubleshoot issues. - Collaborate with MSP engineering teams to ensure successful deployment and documentation. - Maintain project timelines and communicate status updates throughout implementation. Requirements:, • Strong hands-on experience with Windows Server administration., • Experience implementing and supporting Microsoft Azure environments., • Knowledge of Active Directory, Entra ID (Azure AD), Microsoft 365, and networking fundamentals., • Prior MSP experience preferred., • Ability to work independently in a client-facing project environment., • Strong troubleshooting and documentation skills.

Senior Systems Engineer | Central Long Island, NY We are working with an established IT services organisation looking to add an experienced Senior Systems Engineer to its technical team. What You'll Do • Design, implement and support IT infrastructure across multiple client environments., • Manage Microsoft technologies, including Windows Server, Active Directory, Microsoft 365 and Azure., • Deploy, maintain and troubleshoot virtualisation platforms such as VMware vSphere and Hyper-V., • Support networking infrastructure, including firewalls, switches, routers, wireless networks and VPNs., • Lead infrastructure projects, including server migrations, system upgrades, backup solutions and disaster recovery., • Act as a senior escalation point for complex technical issues, providing guidance and mentorship to other engineers., • Work directly with clients to understand their requirements, recommend solutions and improve existing environments., • Maintain accurate technical documentation and ensure projects are delivered effectively. What You'll Need • 5+ years of IT experience, ideally within a Managed Service Provider (MSP) or IT services environment., • Strong hands-on experience with Windows Server, Active Directory, Microsoft 365 and related Microsoft technologies., • Experience managing virtualised environments using VMware or Hyper-V., • Solid networking knowledge, including TCP/IP, DNS, DHCP, VLANs, routing and VPNs., • Experience configuring and troubleshooting firewalls and network security solutions., • Proven experience with infrastructure projects, server migrations and backup/recovery solutions., • Strong troubleshooting skills across servers, networking and cloud environments., • Excellent communication skills and confidence working directly with clients., • Ability to work independently, manage multiple priorities and mentor less experienced engineers., • Exposure to Azure, AWS, Fortinet or relevant technical certifications would be advantageous. What's In It for You? • Opportunity to take ownership of challenging infrastructure projects across a variety of client environments., • Exposure to a broad range of technologies, including Microsoft, virtualisation, networking, security and cloud infrastructure., • A senior technical position with opportunities to mentor engineers and influence technical decisions., • Varied, hands-on work with the opportunity to develop your technical expertise., • Collaborative team environment with opportunities for continued professional development., • Competitive compensation and comprehensive benefits package, including medical, dental, life insurance and 401(k)., • Long Island-based opportunity with occasional local client travel. Interested? Apply now or send your resume to j.johnson-marjanovic@franklinfitch.com

Escalation Engineer - MSP Location: Farmingdale, NY Work arrangement: On-site initially; two days per week after the probationary period Salary: $100,000–$115,000 Benefits: Paid time off, health insurance, 401(k), and travel reimbursement About the Opportunity An established managed services provider is seeking an Escalation Engineer to deliver dedicated remote technical support to major client accounts. In this senior technical role, you’ll lead response to complex infrastructure issues, help keep client systems running smoothly, and provide technical guidance to Tier 1 and Tier 2 engineers. Responsibilities • Serve as the technical lead for infrastructure outages, failures, and other complex issues., • Investigate customer problems thoroughly, keeping each client’s business needs in mind., • Respond to incidents proactively and reactively when systems or services show signs of an issue., • Provide clear ticket updates and customer communications during incident response., • Monitor service-level agreements and work to meet or exceed response and resolution expectations., • Coach Tier 1 and Tier 2 engineers on technical decisions and effective ticket management., • Provide advanced support for storage, virtualization, Windows operating systems, and related infrastructure., • Use systems management tools to monitor and support client environments., • Identify opportunities to automate recurring networking tasks; create and maintain scripts and tools., • Quickly assess unfamiliar environments and technologies to identify likely causes and next steps., • Maintain and develop technical skills through ongoing professional development and relevant certifications., • Participate in a recurring after-hours on-call rotation. Qualifications • Strong experience with cloud technologies, especially Microsoft Azure., • Strong experience with virtualization technologies, especially VMware., • Experience supporting Windows Server environments, including Active Directory and Group Policy., • Knowledge of firewall concepts, configuration, and troubleshooting; SonicWall experience is preferred., • Experience managing and troubleshooting Exchange user accounts in Microsoft 365., • IT Glue administration experience is preferred., • Scripting, process automation, or automation tool development experience is preferred., • Strong troubleshooting, communication, and customer service skills.

Job Summary We are seeking an experienced DevSecOps Engineer who can build, integrate, and operationalize security within our DevOps processes and CI/CD pipelines. This role will focus on embedding security controls into the software development lifecycle, securing cloud infrastructure, and ensuring that applications and APIs meet enterprise security and compliance requirements. Using a modern technology stack and agile approach, you will work closely with development, infrastructure, and cybersecurity teams to integrate automated security testing, vulnerability management, and compliance validation across our development and cloud environments. Job Responsibilities • Integrate security controls into CI/CD pipelines to enable secure and automated software delivery., • Develop and maintain DevSecOps pipelines that incorporate security scanning, code analysis, and compliance checks., • Implement automated security testing including:, • Static Application Security Testing (SAST), • Software Composition Analysis (SCA), • Container image scanning, • API security testing, • Integrate and operationalize code security capabilities including code scanning, secret detection, and dependency vulnerability monitoring., • Implement and maintain API security controls using tooling to monitor and protect enterprise APIs., • Support container security practices including image scanning, artifact security, and repository management (e.g., Sonatype Nexus or equivalent)., • Work with development teams to remediate vulnerabilities identified through automated security tooling and penetration testing., • Implement security best practices for cloud-native architectures, including infrastructure-as-code security validation., • Support cloud security posture management (CSPM) initiatives to ensure cloud environments remain compliant with security policies and regulatory requirements., • Develop automation scripts and tooling to support DevSecOps processes., • Collaborate with security, infrastructure, and development teams to maintain secure deployment pipelines and reduce application security risk., • Provide guidance and training to development teams on secure coding practices and DevSecOps principles. Job Specific Qualifications • BS degree or higher with 4+ years of professional experience in DevOps Engineering or DevSecOps Engineering., • In place of a degree, candidates with 8+ years of hands-on experience working with DevSecOps tooling, methodologies, and processes will be considered., • CI/CD Pipeline Security: Proven track record building, securing, and maintaining Continuous Integration and Continuous Deployment (CI/CD) pipelines with integrated security controls., • CI/CD Platforms: Proficiency with major CI/CD platforms (e.g., Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps)., • Application Security Testing: Direct experience with Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST) methodologies., • API Security: Demonstrated ability implementing API security solutions and protecting application endpoints., • Container & Artifact Security: Expertise in container security (e.g., Docker, Kubernetes) and managing secure artifact repositories (e.g., JFrog Artifactory, Nexus)., • Cloud Security: Deep background working with public cloud platforms (AWS, Azure, or GCP) and securing cloud infrastructure., • CSPM: Familiarity with Cloud Security Posture Management (CSPM) tools (e.g., Wiz, Prisma Cloud, Orca Security)., • Core Competencies: Strong professional communication, cross-functional collaboration, and team-building skills. Desired Skills • Prior work with Infrastructure as Code (IaC) tools, such as Terraform, CloudFormation, or Ansible., • Ability to write scripts and automation workflows using Python, Bash, or similar programming languages., • Familiarity with automated code scanning, dependency scanning, and secret detection / secret management tools., • Direct exposure to Software Composition Analysis (SCA) tools and open-source vulnerability scanning., • History of supporting and scaling Secure Software Development Lifecycle (SSDLC) initiatives., • Practical knowledge supporting IT compliance and cloud governance frameworks, including NIST, CIS Benchmarks, or SOC 2., • Collaborative background interfacing with Vulnerability Management infrastructure or Penetration Testing teams.

Business Intelligence Analyst (5+ Years Experience) – Hybrid, Melville, NY Job Location: Melville, NY (Long Island) Work Schedule: Hybrid – 2–3 days in our Melville office, remaining days remote. This role is not fully remote; candidates must live within a reasonable commute of Melville, NY. Employment Type: Full-time About Sheer Science Sheer Science is dedicated to improving lives through innovative products that deliver real results our customers can see and feel. We find and bring to market effective products backed by clinical studies, earning trust through performance. Our culture is open and honest, every employee’s voice is valued, and we keep things fun and collaborative. We live our values of honesty, transparency, and commitment to excellence. Why this role? Every decision at Sheer Science – what we launch, who we market to, how we serve customers – depends on data people can trust. As our Business Intelligence Analyst, you will be the person who makes sure it is right. You’ll own data quality and reporting accuracy across our Power BI dashboards and Azure data environment, track down the “why don’t these numbers match?” questions, and partner directly with teams across the business to turn their questions into clear, reliable answers. What you’ll do • Own recurring data validation and quality checks across reporting datasets, pipelines, and source systems., • Investigate and resolve discrepancies between source systems, warehouse tables, and Power BI outputs., • Write SQL for reconciliation, joins, aggregations, duplicate detection, and missing-record investigations., • Maintain and enhance Power BI reports and semantic models., • Support stakeholder requests for recurring reports, extracts, segmentation, and ad hoc analysis., • Perform first-level troubleshooting on failed Azure/Synapse pipelines before escalating to engineering., • Document business logic, table definitions, pipeline dependencies, and reporting rules; maintain data dictionaries and lightweight lineage documentation., • Support QA for new datasets, dashboards, and pipeline changes before they go to production. What you’ll need • Minimum of 5 years of professional experience in business intelligence, data analysis, or a similar role., • Bachelor’s degree in a related field, or equivalent experience., • Strong SQL fundamentals., • Strong Power BI skills (reports and semantic models)., • Solid understanding of ETL/ELT concepts., • Familiarity with cloud data platforms (Azure experience is ideal)., • Working knowledge of Python and Jupyter Notebooks for exploratory analysis and presentation., • Understanding of APIs, HTTP requests, authentication, and JSON responses., • Clear written and verbal communication, and the ability to explain data findings to non-technical teammates., • Must live in the New York metro area (within a commute of Melville, NY) and be able to work on-site 2–3 days per week. Nice to have • E-commerce or direct-to-consumer (D2C) experience, especially with customer, order, marketing, web, subscription, or product data. Why you’ll like working here At Sheer Science we “Have fun and get it done!” Our teams are hungry, humble, curious, and smart, and we are committed to an open, honest environment where your voice is heard. We don’t just talk about culture… we do it. Our values: · We never settle for the status quo. · We are honest and transparent. · We check our egos at the door. · We deliver on our promises. · We get it done. Perks & benefits · Competitive pay: $85,000–$100,000/year plus performance-based bonus opportunities. · Comprehensive health coverage: Medical, dental, and vision with strong employer contributions, plus FSA, life insurance, and more. · 401(k) with employer match: Competitive retirement plan with a generous company match. · Generous PTO: Start with up to 18 days of PTO, with your balance growing over time. · Work-life balance: Hybrid schedule with flexible scheduling. · Casual & supportive environment: Relaxed dress code, a friendly team, and a culture of continuous learning. · Team events: Team events and social activities throughout the year. · Employee referral bonus: Earn rewards for helping us grow the team. Ready to apply? If you enjoy being the person your team trusts to get the numbers right, we’d love to hear from you. Apply with your resume and a few lines on a data-quality problem you tracked down and solved. We are an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, gender, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. Pay offered to a successful candidate will be based on various factors including the candidate’s level of education, qualifications, relevant work experience, work location, specific job duties, professional certifications, etc. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hiring@healthsolutionsmarketing.com.

Position: Network Engineer Company: NAPCO Security Technologies, Inc. Location: Amityville, NY Reports to: Vice President, IT Company: NAPCO Security Technologies, a worldwide leader in the design and manufacturing of reliable, innovative solutions for physical security, access control, locking, cellular communications, sub-GHz wireless communications, cloud-based systems and commercial fire protection for residential, commercial & institutional premises and campuses for over 50 years, headquartered in Amityville, Long Island NY, seeks a Mid-Senior Network Engineer to join our IT team in a hands-on, on-site role focused on strengthening and modernizing our network infrastructure. This position will play a key role in reconfiguring the internal network, organizing and securing VPN connectivity, and maintaining secure, well patched network infrastructure aligned with cybersecurity and compliance best practices, including SOX and the NIST Cybersecurity Framework (CSF). This is an execution focused role for an experienced engineer who enjoys working directly with network hardware, supporting all NAPCO infrastructure, improving stability and security, and partnering with internal teams and vendors. Responsibilities: • Configure, maintain, and support enterprise network infrastructure, including:, • Fortinet firewalls, • Juniper switches, • Wireless networking (Wi-Fi / Access Points), • Multi‑ISP WAN connectivity and failover configurations, • SD WAN solutions, • Support network equipment and connectivity across the NAPCO Landscape., • Execute internal network improvements such as VLAN cleanup, routing optimization, segmentation, and resiliency enhancements., • Implement and maintain Voice VLAN configurations and Quality of Service (QoS) policies to support reliable VoIP traffic and prioritize latency‑sensitive applications., • Monitor network performance, availability, and capacity using vendor agnostic monitoring and alerting tools., • Troubleshoot and resolve network issues impacting corporate users, operational systems, wireless networks, and voice traffic quality., • Perform hardware and network device patching, firmware upgrades, and maintenance to ensure systems remain secure, supported, and reliable., • Address network related vulnerabilities in coordination with security partners, IT leadership, and change management processes., • Manage and optimize internet connectivity across multiple ISPs, including performance tuning, redundancy, and failover., • Implement and maintain:, • Site to site VPNs, • Remote access VPNs, • Secure access for vendors, partners, and third parties, • Help standardize VPN access models aligned with least privilege and Zero Trust principles., • Resolve connectivity and access issues for on site, remote, and operational users., • Support network security controls aligned with the NIST Cybersecurity Framework (CSF)., • Participate in network related security incident triage, root cause analysis, and remediation., • Support SOX relevant IT General Controls (ITGCs) by maintaining documentation and audit evidence., • Ensure network configurations, standards, patches, and changes are properly documented to support audit readiness, operational continuity and reduced key person dependency., • Support connectivity between on premises environments and cloud platforms (e.g., Azure or AWS)., • Assist with hybrid networking initiatives as the environment evolves under guidance from IT leadership., • Provide hands-on, on-site support for network equipment across all NAPCO environments., • Serve as an escalation point for MSPs and network service providers., • Coordinate hardware lifecycle activities, including upgrades and end of support planning., • Assist with change windows, maintenance activities, and scheduled upgrades., • Participate in after-hours support or maintenance as needed. Requirements: • 5–10 years of experience in network engineering or infrastructure roles., • Preferred certifications include Fortinet Certified Professional (FCP) Network Security, Juniper JNCIA/JNCIS, Cisco CCNA or CCNP, CompTIA Security+ or CySA+, Microsoft Azure Network Engineer Associate, or equivalent networking and cybersecurity certifications., • Hands on experience with:, • Fortinet firewalls, • Juniper switching environments, • VPNs and SD WAN technologies, • Wireless networking (enterprise Wi-Fi / access points), • Voice VLANs and QoS for VoIP traffic, • Experience supporting corporate network environments., • Strong understanding of routing, switching, VLANs, segmentation, and traffic prioritization (QoS)., • Experience managing multi‑ISP environments or WAN failover configurations., • Experience performing network device patching and vulnerability remediation., • Experience working in SOX regulated or compliance driven environments., • Strong documentation and change management practices., • Experience supporting hybrid or cloud connected network environments., • Familiarity with the NIST Cybersecurity Framework., • Fortinet NSE, Juniper (JNCIA/JNCIS), CCNA/CCNP, or equivalent certifications., • Experience in manufacturing, multi-site, or operational environments. Compensation and Benefits: We offer an attractive employment package including a competitive salary, 401(k), paid vacation, personal time off, paid holidays, long-term disability insurance, tuition reimbursement, medical insurance, dental insurance, life insurance, and excellent growth potential.

Vandis is hiring a Network Automation Engineer to help deliver professional service projects for enterprise customers, building on solid networking fundamentals and a hunger to grow in automation. About Vandis and the role Vandis, Inc. is a managed services and IT solutions provider based in Albertson, NY. We design, secure and run networks for enterprise and commercial customers, and automation is a growing part of that work. You will join our engineering team as a hands-on delivery engineer on network automation projects. You will work alongside senior engineers who scope and lead engagements, and you will own well-defined pieces of the work: onboarding devices, building and testing automation workflows, and documenting what you ship. This is a role for someone who wants to build real depth in network automation while delivering customer-facing projects. What you'll do • Onboard customer network devices into our customer automation platforms and build device inventories, configuration templates and golden-config baselines, • Build, test and run network automation workflows (config deployment, compliance checks, upgrades, backups) from specs written by senior engineers, • Write and maintain supporting scripts in Python and Ansible where a workflow needs them, • Validate changes in lab environments before they reach customer networks, • Execute customer change windows with guidance and escalate issues early, • Document designs, runbooks and as-built configurations so work can be handed off cleanly, • Track your time and deliverables against project plans and flag scope or schedule risk What you bring • 2 to 4 years of hands-on experience in network engineering, NOC or network operations, • Strong networking fundamentals: BGP, OSPF, VLANs and switching, plus working knowledge of firewalls and SD-WAN concepts, • Ability to read, troubleshoot and template device configs from Cisco, Fortinet or similar vendors, • Basic scripting or automation exposure (Python, Ansible, REST APIs, JSON/YAML), or a demonstrated drive to learn it, • Clear written communication and the discipline to document your work, • A CCNA or equivalent knowledge; a bachelor's degree or equivalent practical experience, • Ability to work with customers on scheduled changes, including occasional after-hours windows Nice to have • Understanding of CI/CD pipelines, Git workflows and DevOps practices, • Prior exposure to a network automation or orchestration platform (such as Cisco NSO, NetBox, Ansible Tower, or Gluware), • Experience with Cisco SD-WAN, FortiGate or Azure networking, • CCNP, NSE or Azure networking certifications, or a plan to earn one, • Experience in an MSP, consulting or customer-facing delivery environment

Position Purpose The Sr. Manager of Information Technology serves as the senior technology leader for TYR Sport and Swimwear Anywhere, responsible for defining and executing the IT strategy across both organizations. Reporting directly to the COO, this role owns the full technology lifecycle — from infrastructure and security to vendor management and team development. The Sr. Manager translates business needs into scalable, reliable technology solutions that support retail, e-commerce, and distribution operations, while building a high-performing IT function capable of growing with the business. Essential Duties & Responsibilities Strategic Leadership & Planning • Develop and execute a multi-year IT roadmap aligned to TYR Sport and Swimwear Anywhere's business objectives, in partnership with the COO and executive leadership., • Drive technology decisions across infrastructure, security, cloud, SaaS platforms, and end-user computing., • Lead annual IT budgeting, forecasting, and resource planning; optimize spend across both organizations., • Evaluate and recommend technology investments, consolidation opportunities, and build vs. buy decisions., • Translate operational and e-commerce requirements into scalable, maintainable technology solutions. Infrastructure & Security • Own enterprise infrastructure including networks (WAN/LAN), servers, cloud environments, and data centers across all TYR Sport and Swimwear Anywhere locations., • Establish and enforce cybersecurity policies, access controls, endpoint protection, and incident response procedures., • Oversee business continuity and disaster recovery planning, testing, and documentation., • Ensure all systems meet appropriate compliance and data privacy standards relevant to retail and e-commerce operations., • Lead evaluation and implementation of new infrastructure technologies including cloud migration and hybrid environments. Team Leadership & Development • Directly manage a small IT team (2–5 technicians), providing mentorship, performance feedback, and professional development opportunities., • Set team priorities, manage workload distribution, and ensure high-quality support delivery across both organizations., • Build a culture of accountability, proactive communication, and continuous improvement within the IT team., • Define hiring needs and participate in recruitment as the team grows., • Establish on-call rotation schedules and escalation procedures. Vendor & Stakeholder Management • Own relationships with key technology vendors, MSPs, SaaS providers, and telecom partners; negotiate contracts and SLAs., • Serve as the primary IT escalation point for executive stakeholders at both TYR Sport and Swimwear Anywhere., • Partner with department heads to understand technology needs and ensure IT priorities reflect business requirements., • Lead cross-functional technology initiatives including system integrations, platform upgrades, and new tool rollouts. IT Operations & Governance • Establish and maintain IT policies, standards, and governance frameworks across both organizations., • Oversee ITSM practices including ticket workflows, SLA tracking, change management, and knowledge base development., • Ensure IT asset management, licensing compliance, and configuration documentation are maintained accurately., • Drive continuous improvement in service delivery, system uptime, and end-user satisfaction metrics., • Monitor RMM, security, and performance dashboards; escalate and resolve issues proactively. Requirements Experience • 7+ years of progressive IT experience, with at least 3 years in a management or lead role., • Proven experience supporting multi-site retail, e-commerce, or distribution environments strongly preferred., • Track record of building and leading small-to-mid-size IT teams., • Experience owning IT budgets and vendor relationships. Technical Skills • Deep expertise in enterprise networking (WAN/LAN, SD-WAN, VPN, firewalls), server infrastructure, and cloud platforms (Azure, AWS, or GCP)., • Strong background in cybersecurity frameworks, endpoint management, and incident response., • Proficiency with ITSM platforms, RMM tools, and IT governance practices., • Familiarity with ERP, WMS, or e-commerce platform integrations relevant to retail/distribution., • Working knowledge of Windows and macOS environments, virtualization, and backup/DR solutions. Leadership & Interpersonal Skills • Demonstrated ability to communicate technical concepts clearly to non-technical executives and stakeholders., • Strong project management skills with the ability to manage multiple initiatives simultaneously., • Collaborative leader who builds trust across teams and fosters a service-oriented culture., • Self-directed, decisive, and comfortable operating with autonomy in a fast-paced, dual-brand environment. Preferred Certifications • CISSP, CISM, CompTIA Security+, or equivalent security certification., • ITIL Foundation or higher., • Microsoft, AWS, or Google Cloud certifications a plus.

Escalation Engineer - MSP \n Location: Farmingdale, NY \n Work arrangement: On-site initially; two days per week after the probationary period \n Salary: $100,000–$115,000 \n Benefits: Paid time off, health insurance, 401(k), and travel reimbursement \n \n About the Opportunity \n An established managed services provider is seeking an Escalation Engineer to deliver dedicated remote technical support to major client accounts. In this senior technical role, you’ll lead response to complex infrastructure issues, help keep client systems running smoothly, and provide technical guidance to Tier 1 and Tier 2 engineers. \n \n Responsibilities \n\n • Serve as the technical lead for infrastructure outages, failures, and other complex issues.\n, • Investigate customer problems thoroughly, keeping each client’s business needs in mind.\n, • Respond to incidents proactively and reactively when systems or services show signs of an issue.\n, • Provide clear ticket updates and customer communications during incident response.\n, • Monitor service-level agreements and work to meet or exceed response and resolution expectations.\n, • Coach Tier 1 and Tier 2 engineers on technical decisions and effective ticket management.\n, • Provide advanced support for storage, virtualization, Windows operating systems, and related infrastructure.\n, • Use systems management tools to monitor and support client environments.\n, • Identify opportunities to automate recurring networking tasks; create and maintain scripts and tools.\n, • Quickly assess unfamiliar environments and technologies to identify likely causes and next steps.\n, • Maintain and develop technical skills through ongoing professional development and relevant certifications.\n, • Participate in a recurring after-hours on-call rotation.\n\n \n Qualifications \n\n • Strong experience with cloud technologies, especially Microsoft Azure.\n, • Strong experience with virtualization technologies, especially VMware.\n, • Experience supporting Windows Server environments, including Active Directory and Group Policy.\n, • Knowledge of firewall concepts, configuration, and troubleshooting; SonicWall experience is preferred.\n, • Experience managing and troubleshooting Exchange user accounts in Microsoft 365.\n, • IT Glue administration experience is preferred.\n, • Scripting, process automation, or automation tool development experience is preferred.\n, • Strong troubleshooting, communication, and customer service skills.\n\n

Job Description CloudFirst is a leading managed cloud, cybersecurity, and infrastructure services provider focused on helping midsize enterprises modernize operations, improve resiliency, and accelerate business growth. This is an exciting opportunity for a Technical Analyst to join a growing and scaling organization where your contributions will have a direct impact on the success of the business. You’ll join an engaged, collaborative team of professionals and a values-driven culture that rewards initiative, accountability, and results. CloudFirst offers a comprehensive health benefits package, including a 4% 401(k) company match with immediate vesting and a Flexible Time Off (FTO) program. THIS POSITION IS HYBRID FROM MELVILLE, NY. About the Role As a Technical Analyst, you will help maintain reliable service during the Monday through Friday day shift. You will manage support tickets, respond to monitoring alerts, provide live phone support, and coordinate with internal teams to resolve customer issues. This role suits a technical support professional with system administrator-level experience who can balance ticket, alert, and phone workloads, follow established support processes, and triage issues effectively during the day shift. Key Responsibilities Ticket and Incident Management • Manage support tickets, ensuring timely response and resolution within defined service level agreement (SLA) guidelines., • Monitor alerting and monitoring systems, such as Zabbix, GrokStream, and SIEM, and respond to infrastructure, system, and service notifications., • Triage alerts in real time to reduce duplication, noise, and unnecessary escalations., • Follow established incident, problem, and change processes to ensure consistent service delivery., • Maintain clear and accurate ticket documentation aligned with ITIL-based service management practices., • Provide clear ticket handoffs at the end of each shift, including status, severity, and next steps. Phone Support and Customer Interaction • Provide live inbound phone support during the Monday through Friday day shift., • Balance phone responsibilities with active ticket and alert workloads., • Assist with phone coverage during peak periods to avoid relying on a single team member for inbound calls., • Escalate complex or high-severity issues appropriately while maintaining ownership through resolution or handoff. System Administration and Collaboration • Perform system administrator-level support tasks, including user administration, service troubleshooting, and system health checks., • Support Level One (L1) team members with escalated or more technically involved issues., • Coordinate escalations to Engineering, Networking, Backup, or Remote Hands teams, documenting work performed and required follow-up., • Participate in incident response activities during service-impacting events., • Collaborate with team members to identify recurring issues, root causes, and opportunities for service improvement. Required Skills and Experience • Experience in technical support, IT support, or system administration. MSP or NOC experience is preferred., • System administrator-level experience with Windows Server; Active Directory users, groups, and basic GPOs; and core networking concepts, including DNS, DHCP, and connectivity troubleshooting., • Experience administering and supporting Microsoft Azure environments, including virtual machines, networking components, and identity and access management (Azure AD)., • Working knowledge of ITIL-based service management practices, including incident, request, problem, and change management., • Experience with virtualized environments such as VMware, Hyper-V, or Proxmox., • Familiarity with backup and recovery tools, including Veeam, Zerto, and AS400-based backup environments., • Strong written and verbal communication skills, including comfort with phone-based customer support., • Ability to manage multiple tasks, follow defined processes, and document work clearly. Preferred Qualifications • ITIL Foundation certification or equivalent practical experience., • Basic familiarity with Linux systems, MySQL, or web services (Apache/IIS)., • Exposure to PowerShell or similar scripting tools., • Prior experience balancing customer phone support, tickets, and monitoring alerts during daytime operations., • Additional platform, automation, or certification experience is beneficial but not required. Why This Role Matters This role provides consistent weekday daytime coverage for support tickets, monitoring alerts, and live phone support. By coordinating timely responses and clear handoffs, the Technical Analyst helps maintain reliable service and reduce operational risk.

Preferred certifications include Fortinet Certified Professional (FCP) Network Security, Juniper JNCIA/JNCIS, Cisco CCNA or CCNP, CompTIA Security+ or CySA+, Microsoft Azure Network Engineer Associate, or equivalent networking and cybersecurity certifications. This position will play a key role in r

Preferred certifications include Fortinet Certified Professional (FCP) Network Security, Juniper JNCIA/JNCIS, Cisco CCNA or CCNP, CompTIA Security+ or CySA+, Microsoft Azure Network Engineer Associate, or equivalent networking and cybersecurity certifications. Support network security controls align

Deep familiarity with cloud infrastructure (AWS/Azure/GCP), automated business solutions, and security frameworks. We expect candidates to use AI in daily workflows across infrastructure monitoring, security auditing, automation scripting, and technical support. Remote work with earned flexibility.

Location: Anywhere in Country Identity Verification Engineer Key Responsibilities Identity Verification & Proofing Design and implement identity proofing workflows using the 1Kosmos or Microsoft Verified ID platform. Integration & Engineering Integrate 1Kosmos with Microsoft Entra ID / Azure AD.

The successful candidate will bring strong technical expertise across SQL, Python, and Azure cloud data engineering.

Deep experience with Azure data services, including Databricks, Azure Data Lake Storage, Azure Data Factory, Event Hubs or Kafka, Synapse Analytics, Cosmos DB, and related platform services. Core Technology & Leadership Skills:Microsoft Fabric, Azure Data Engineering, Azure Data Factory, Azure Data

This role serves as the subject matter expert for Azure infrastructure and networking and works closely with the Cybersecurity team to ensure infrastructure designs and operations align with company security standards Hands-on Azure depth: Someone with strong, practical Azure infrastructure experien

Job Title: Steel Construction Project Manager Company: Strocchia Iron Works Location: Albertson, Long Island, New York Employment Type: Full-Time, Permanent Work Arrangement: On-site Job Description & Responsibilities Manage multiple structural steel and miscellaneous metal projects from contract aw

Salary: $55,851 - 75,831 per year.At least 3 years of experience in managed services and/or IT consulting; managed services experience is preferred.Experience using RMM tools and backup solutions.Ability to install, configure, and troubleshoot Microsoft Windows workstation and server operating syste

Senior Construction Project Manager (Healthcare).We are seeking a talented and experienced.Senior Construction Project Manager.Long Island area with experience overseeing high-profile healthcare projects with construction budgets exceeding $100 million.Come join our team! We are looking to build ser

Manages a multi-year effort to eliminate records in offsite storage or confirm retention requirements, reduce or eliminate paper records onsite at numerous facilities, and coordinate and manage the operation of a small day-forward and backfile imaging program with CBPS' business processing centers (

Senior Associate Licensed Land Surveyor/Project Manager.LiRo GIS and Survey, PC, 235 East Jericho Turnpike, Mineola NY.We are seeking a highly experienced and licensed.Senior Associate Licensed Land Surveyor/Project Manager.This position is ideal for a seasoned professional who brings deep technical

Position: Senior Software Engineer- Full Stack/Backend/Cloud.Company: NAPCO Security Technologies, Inc.NAPCO Security Technologies, Inc.Amityville, Long Island NY, is a world-wide leader in the manufacturing of electronic security systems for over 50 years has an opening for a Senior Software Engine

Telecom Broadband Project Manager.We are currently seeking a Telecom Project Manager to support our Telecom division.This position is hybrid and can sit at any of our LiRo offices.Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff.Ran