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Job Description Job Title: Sales Call Center Representative Job Overview: The Sales Call Center Representative will support the Sales team at the Center by assisting with day-to-day administrative tasks, customer service, and research initiatives. This role offers exposure to both the operational and client-facing sides of the business and includes responsibilities such as general office coverage, conducting intercept surveys, and aiding with sales support functions. Key Responsibilities: • Provide administrative support to ensure smooth office operations, including reception coverage and supply coordination., • Conduct intercept surveys with guests across the Center attractions, gathering valuable feedback and reporting insights to the Sales team., • Assist in processing ticket orders and client communications for the Center attractions,, • Support data entry and CRM maintenance, ensuring accuracy and completeness of client information., • Help with onboarding reseller partners and updating promotional materials across platforms., • Collaborate on special projects and support event coordination during peak summer periods., • Perform additional duties as assigned. Qualifications: • Currently pursuing a degree in Business, Hospitality, Marketing, or a related field., • Strong verbal communication and interpersonal skills., • Comfortable interacting with the public in a professional manner., • Proficient in Microsoft Office Suite (Excel, Word, Outlook)., • Ability to manage multiple tasks and maintain attention to detail in a fast-paced environment. Qualifications & Education: • High school diploma or equivalent experience required., • Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, Word)., • Experience in a high-volume, inbound call center with a strong customer service focus., • Prior experience with attraction ticketing systems preferred., • Excellent interpersonal, verbal, and written communication skills., • Customer service experience, particularly in a tourism or hospitality setting., • Familiarity with CRM systems and/or attraction ticketing platforms., • Strong customer service orientation with a passion for working with people., • Self-starter with a proactive mindset and a drive for continuous improvement., • High attention to detail and commitment to upholding quality standards., • Experience delivering tailored service to VIP clients., • Ability to thrive in a dynamic, fast-paced environment. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$22—$23 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Overview Physician Affiliate Group of New York (PAGNY) is adding a Hematology/Oncologist to the group at NYC Health + Hospitals/Jacobi and North Central Bronx. The Hospitals are part of NYC Health + Hospitals. Jacobi is a 457-bed, Level I Trauma Center and NCB has 213 licensed beds. The hospital maintains a strong academic affiliation with Albert Einstein Medical College to maintain its high healthcare delivery standards. The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. Responsibilities • We are looking for colleagues to join our dynamic group of six (6) hematologist-oncologists, in a very friendly family-like working atmosphere, • Ample opportunities to develop own clinic, precept a fellow’s clinic, telemedicine, • Availability of various leadership positions from day one, opportunities to collaborate in clinical research and QI projects, • Full Time or Part Time positions available, • Academic appointment at Albert Einstein School of Medicine, • Flexible hours with unmatched work-life balance, best medical and dental benefits in the country, • The call schedule is 1 in 6 weeks at-home call, • Fellows are first of contact on call Qualifications • Completion of Fellowship Training Program in Hematology/Oncology, • Board Certification/Eligibility in Hematology/Oncology, • Current licensed NY State registration (or the ability to obtain one), • High attention to detail Annual Base Salary: $300,000 based on 40-hour work week. Additional compensation available for extra call or sessional/per diem hours. The annual total value of the compensation package is estimated at $425,520, which includes the baseline salary, 401(k) contribution, sessional/per diem hours, and other factors as set forth below: • Estimated annual compensation for 10 additional sessional/per diem hours worked per week is $55,520., • Projected bonus of up to $40,000 (based on previous year’s average), contingent upon meeting quality and productivity targets., • 401(k) Company Contribution (subject to IRS contribution limits):, • Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required., • After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required., • Annual Continuing Medical Education (CME) Reimbursement., • Generous Annual Paid Time Off (PTO): Vacation, Sick, Holiday, and CME days., • Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates., • Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 2x your salary (up to a maximum of $300,000) provided at no cost to you., • Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family., • Loan Forgiveness: Position may be eligible for loan forgiveness through certain state or federal programs., • Medical Malpractice Coverage (equivalent to occurrence-based): Provided at no cost to the employee., • Healthcare and Dependent Care Flexible Spending Accounts (FSAs). Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. We are committed to fostering an inclusive environment where everyone feels valued and respected. Our policies ensure equal opportunities for all. Learn more about our initiatives by visiting our Diversity, Equity, and Inclusion page. *Salary Disclosure Information: The annual base salary listed complies with the New York City law on Salary Transparency in Job Advertisements. The annual base salary listed is for full-time employment and does not include bonuses/incentive compensation or benefits. Actual total compensation depends on many factors, including experience, specialties, historical productivity, and historical collections. **The annual total value of the compensation package shown is provided as an illustration and is not guaranteed.

Job Description Overview Physician Affiliate Group of New York (PAGNY) is adding a Medical Director of CPEP to the group at NYC Health + Hospitals/Jacobi. Jacobi, located in the Bronx, accommodates more than 325,000 outpatient visits, more than 100,000 emergency room visits and more than 20,000 inpatient admissions annually. The hospital is renowned for The Trauma Center, staffed to treat any traumatic injury or illness, the fully accredited Breast Health Center, and The Burn Center, with more than 40 years of work in burn care. The hospital maintains a strong academic affiliation with Albert Einstein Medical College. The Department of Psychiatry has 89 adult acute inpatient beds, a CPEP, a Consultation-Liaison Service, an Adult Ambulatory Practice, and a Community-Based Assertive Community Treatment Program. The department employs evidenced-based best practices in providing the highest quality care to its patients, in a patient-centered approach that is respectful of their individuality, culture, and community. The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. Responsibilities • Participation in all activities related to clinical care and documentation of care, performance improvement, regulatory compliance, and student supervision, education & training, • Teaching and supervision of psychiatry residents, psychologists, psychology interns, medical students as well as significant teaching of residents from all other specialties. He/she will participate in ethics meetings, court hearings, and multidisciplinary rounds, • Direct supervision of Psychologists, Social Workers, Psychiatric PA staff and Medical Students, • Participate in our innovative integrative care activities Qualifications • Must be board-eligible or board-certified in Psychiatry, • M.D. or D.O. from an accredited school of medicine, • Completed residency training in an accredited program within Psychiatry Annual Base Salary: $236,900* (board eligible); $247,200* (board certified) based on 40-hour work week. Additional compensation available for extra call or sessional/per diem hours. The annual total value of the compensation package is estimated at $404,590 (board eligible) and $415,920 (board certified), which includes the baseline salary, 401(k) contribution, sessional/per diem hours, and other factors as set forth below: • Estimated annual compensation for 10 additional sessional/per diem hours worked per week is $104,000., • Projected bonus of up to $40,000 (based on previous year’s average), contingent upon meeting quality and productivity targets., • 401(k) Company Contribution (subject to IRS contribution limits):, • Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required., • After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required., • Annual Continuing Medical Education (CME) Reimbursement., • Generous Annual Paid Time Off (PTO): Vacation, Sick, Holiday, and CME days., • Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates., • Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 2x your salary (up to a maximum of $300,000) provided at no cost to you., • Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family., • Loan Forgiveness: Position may be eligible for loan forgiveness through certain state or federal programs., • Medical Malpractice Coverage (equivalent to occurrence-based): Provided at no cost to the employee., • Healthcare and Dependent Care Flexible Spending Accounts (FSAs). Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. We are committed to fostering an inclusive environment where everyone feels valued and respected. Our policies ensure equal opportunities for all. Learn more about our initiatives by visiting our Diversity, Equity, and Inclusion page. *Salary Disclosure Information: The annual base salary listed complies with the New York City law on Salary Transparency in Job Advertisements. The annual base salary listed is for full-time employment and does not include bonuses/incentive compensation or benefits. Actual total compensation depends on many factors, including experience, specialties, historical productivity, and historical collections. **The annual total value of the compensation package shown is provided as an illustration and is not guaranteed.

Job Description Customer Experience Assistant, Sales - Manhattan - Nolita, NY Our Customer Experience Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our Manhattan - Nolita, NY showroom. The targeted budget for this position is $22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us: At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR MhSBero9Kv

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: This position is responsible for providing professional and administrative support to the leadership team within the Retail Administration Team with responsibilities for daily, weekly, and monthly reporting from our all relevant retail reporting systems, ie. TalkDesk contact center solution. Utilize reporting to make recommendations to maintain and enhance features and functionality of systems such as TalkDesk. Responsible for reviewing and updating any processes, procedures, and guidelines as needed. Operate within a high volume retail environment to perform basic, complex, and specialized tasks and/or support duties with a high degree of accuracy and in accordance with MCU policies and procedures. Responsibilities: • Specific duties include, but are not limited to, the following:, • Ability to create dashboards and/or reports from data gleaned from our systems on a daily, weekly and monthly basis. As well as the knowledge to create an ad-hoc report as needs arise., • Responsible for maintenance of administration platforms, including adding, deleting, updating users, managing setting or call flows for maximum agent efficiency on a daily basis or as call volume dictates., • Main liaison with our Workforce Management (WFM) system. Develop staff schedules, collect staff performance data, review and analyze data to identify problem areas or member pain points., • Assist with PSCU escalations, tickets, missing scripts, PSCU CU Scripter and report for trends and recommend changes as needed to MCC Management to enhance the overall member experience., • Reviews and works with MCC Leadership in developing and analyzing reports to monitor the overall operations of the MCC., • Contributes to agent individual goals, objectives, development plans and career pathing and provides on-going feedback to MCC Leadership regarding job performance, training needs and when required, discipline actions., • Maintain and update our Talkdesk Interactions Analytics allowing the MCC to become more efficient by building out member intents and reporting these intents to MCC Leadership for trends, training needs and member issues., • Maintain and update our Talkdesk Performance Management tool thus allowing agents to see their performance metrics as compared to our goals., • Create and develop agent contests and challenges through the Performance Management tool., • Make updates to the MCC knowledge Management system for any process or policy changes affecting the agents., • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment., • As needed assistance with our Quality Management Team for any issues that may arise., • Liaison with our Collections Team for any dialer assistance., • Assist members with more complex and specialized inquiries to support back office departments such as but not limited to collections, consumer loan servicing, mortgage loan servicing, financial crimes, consumer loan processing, and mortgage loan processing., • Provide additional support to other call queues during high volume times to ensure appropriate coverage and wait time., • Assist with training agents for transactions and inbound service calls., • Back up other queues as necessary (any service queue when call volume dictates)., • May help answer member emails or chats, as necessary, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Perform other duties as required Requirements: • 3+ years call center experience, minimum, • Back office operations area experience preferred, • Ability to become Talkdesk certified, • Retail banking experience is a plus, • Previous sales experience preferred, • Availability to work overtime and Saturdays Competencies: • Proficiency in Microsoft Office Suite, • Excellent member service skills, • Excellent research and problem-solving skills, • Excellent interpersonal, oral and written communication skills, • Ability to multi-task; good time management skills, • Highly ethical. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. . What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Director, Customer Operations will support Veolia’s customer experience vision by providing leadership and direction for the Customer Operations team in their designated regulated utility division. The incumbent will provide leadership, guidance and subject matter expertise to effectively and efficiently deliver exceptional customer service with a focus on continuous improvement, identifying and implementing operational efficiencies and defining and delivering on SLAs. Direct management of the customer service, contact center, billing, payments and collections activities for the designated regulated utility. The successful Director will continually engage in leading and inspiring internal and external teams in developing and sharing best practices. Primary Duties/Responsibilities: • Management Supervision:, • Provide strong, dynamic leadership by setting expectations, mentoring, coaching, and guiding team members to drive performance across KPIs (employee, customer, and company)., • Establish and monitor annual performance goals for direct reports and ensure that all department employees receive a performance/development review at least once a year., • Establish work procedures and processes that support company and departmental strategies, metrics, and standards., • Prioritize, plan and execute customer operations activities and processes to ensure delivery of high-quality results., • Provide guidance and performance monitoring to ensure team alignment with organizational objectives and performance targets., • Apply change management processes and tools to support adoption of new programs, including the design, development, delivery, and management of communications., • Perform workforce management (WFM) analyses, including staffing, contact volume, seasonality, AHT and call routing., • Establish and maintain a performance metrics including service level, call efficiency, abandonment rates, staffing utilization, attrition, and financial performance., • Prepare, oversee, and be accountable for departmental annual operating budgets., • Key Account Management:, • Develop and implement strategies for managing customer accounts and resolving payment issues., • Prepare and oversee annual customer experience feedback programs and use findings to improve service in line with expectations., • Ensure customer satisfaction while maintaining KPI levels within expected guidelines., • Use data from complaints, inquiries, and feedback to improve standards and enhance communication with customers., • Partner with Operations to deliver excellent customer experiences while driving process improvements., • Communicate effectively with colleagues, internal/external customers, stakeholders, vendors/consultants, and business partners., • Regulations/Rules/Standard Operating Processes:, • Ensure compliance with all regulatory agency (e.g., BPU), environmental, health, safety, and contractual requirements., • Act as primary liaison to regulatory commission (BPU) for resolving customer complaints and issues., • Prioritize, plan, and implement billing, payments, and collections, policies to ensure alignment with best-in-class standards., • Develop, communicate, and enforce policies, procedures, and financial controls to ensure consistent and timely customer service responses., • Continuously improve and document work processes via Standard Operating Procedures (SOPs)., • Ensure compliance with internal controls and other regulatory and contractual guidelines., • Department Improvements/Reports:, • Identify process gaps affecting customer or business efficiencies, and implement solutions., • Analyze billing, payment, receivables, and collection data to identify trends and improvement areas., • Improve and innovate operations by monitoring performance, resolving risks, completing action plans, and managing process improvements., • Improve contact center operations through performance monitoring, QA programs, risk mitigation, and system/process enhancements., • Build business cases and lead projects to enhance departmental capabilities., • Partner with peers across business units (utilities) to drive systemic improvements and standardization in delivering excellent employee and customer experiences., • Work cross-functionally with departments (Accounting, Finance, DB&T, Operations, HR) on corporate initiatives to improve customer experience., • Participate in corporate projects, due diligence, and acquisition integrations., • Prepare detailed departmental operational and management reports., • Miscellaneous:, • Actively and consistently support efforts to simplify and enhance both employee and customer experiences., • Manage relationships with key service providers to ensure compliance with contractual specifications., • Ability to travel when required.Qualifications Education/Experience/Background: • B.S. degree in business or related field., • MBA preferred but not required., • 10+ years of experience leading service operations., • 10+ years of experience in a leadership role managing non-exempt/exempt employees., • Excellent written and oral communications skills – including report writing, building and giving presentations to senior leaders., • Strong analytical, organizational, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), and planning skills., • Demonstrated ability to work both autonomously and as part of a team in a fast-paced, matrixed environment., • Working knowledge of customer information systems (CIS)., • Working knowledge of Google products – sheets, docs, Gmail, - Power BI or similar tools., • Attention to detail., • Must be able to read complex operations reports, write detailed reports and prepare and deliver presentations., • Ability to analyze complex operational and technical challenges and resolve same., • Ability to interpret and explain complex regulatory requirements., • Must be able to reason, problem solve and analyze complex operational challenges and resolve same., • Must be able to learn new technological advances in water industry and train personnel., • Ability to sit for extended time periods., • Must be able to see clearly and hear., • Must be able to speak to give direction and converse with others. Additional Information Pay Range: $130000 to $145000 per year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 20% Annual Performance Bonus We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionThe Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers. Position Type and Expected Hours of Work This is a mid-day - shift: Saturday, Tuesday, Thursday & Friday: 3:30pm-1:30am (with Sunday/Monday/Wednesday OFF) Flexible schedule necessary, including holidays and weekends may be required. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Total customer service to include but not limited to the following: • Serve as API’s on-site liaison with the airline partner, providing support, guidance and training., • Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed., • Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical., • Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely., • Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API., • Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts., • Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations., • Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours., • Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner., • Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.Competencies, • Knowledge of airline crew scheduling is a strong plus., • Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required., • Excellent Interpersonal skills., • Able to work in a fast paced environment., • Great telephone etiquette., • Excellent writing skills., • Excellent computer skills., • Ability to multi task and prioritize., • Detail oriented with great organizational skills., • Flexible work schedule including availability to work weekends and holidays., • Able to work overtime if needed., • Second language, preferrable Spanish is a plus.Position Type and Expected Hours of Work This is a mid-day - shift: Saturday, Tuesday, Thursday & Friday: 3:30pm-1:30am (with Sunday/Monday/Wednesday OFF) Flexible schedule necessary, including holidays and weekends may be required. Good Faith Compensation The good faith compensation rate for this position is $22.00 per hour. Required Experience • Ability to positively present API in customer facing situations., • Customer service background is a plus. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR b4VJLbbG4b

Job DescriptionAbout Fractional AI Fractional AI builds bespoke gen AI software to transform businesses. Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more). By joining Fractional AI, you’re stepping onto a San Francisco and NYC-based team working on gen AI projects for top companies from the comfort of an engineering-first startup. About the Role Joining Fractional AI as an AI Engineer, you’ll play a leading role in building and shipping AI applications for our customers - from understanding customer needs to deploying solutions in their environments - all while shaping our engineering and broader Fractional culture for the next 100+ engineers. By the time you’ve completed your second project, you’ll have shipped LLM applications across more companies and use cases than the vast majority of AI engineers in the world. What you bring to the table: * You write exceptional code + deeply care about the craft of coding (4+ years of experience): you build elegant, production-ready code; you have strong proficiency across multiple programming languages * You have a track record building with Large Language Models: you have experience building scalable applications with LLMs, using frameworks such as LangChain, LlamaIndex, etc. * You love solving hard, new problems: you are comfortable self-teaching, asking “why?,” and experimenting to solve problems you haven’t seen before * You are ‘start-up ready’: you jump in without instruction, embrace a ‘no job too big, no job too small’ mindset, and want to shape strategy and culture * You are comfortable talking with customers: you deeply care about the customer and skillfully navigate customer conversations to ensure what we’re building meets their needs * You are a great teammate: you are comfortable helping others (and asking for help), you champion integrity in everything, and want to build a one-in-a-career culture of personal growth What you'll do: * Design and develop custom AI solutions tailored to the unique needs of our customers, ensuring seamless integration and scalability * Partner with a high-caliber team across the full project lifestyle, from requirements gathering, to prototyping, system design, coding, testing, deployment, and support * Actively shape our engineering and broader company culture - from how we learn, to how we hire, to how we celebrate - you’ll shape how we make Fractional a place we all love working Our tech stack: * We’re generally tech stack agnostic - we work in our customers’ environments and code bases. A lot, but definitely not all, of our work is in python. * After working at Fractional AI for a few years, you’ll be an expert at using the various foundational models, building with tools like Langchain/Langsmith, and various other tools and frameworks (e.g., OpenPipe, Pinecone, ChromaDB). A day in the life: * You’re the tech lead for one of our customer projects - it may be automating a call center with AI phone agents or building an AI content moderation system – each project is different. * You’ll join the team in our SF office between 8am-10am pacific time. * You’ll dive into one of the higher priority items for the morning (say building out an evals suite) - testing different permutations. * You have a weekly standup with the customer (the CTO at the client) to chat through tradeoffs, progress, and timeline. * You join team lunch (which doubles as the Fractional AI cross-project standup) to hear about different projects we’re working on … the lunch will turn into a lively debate about Weights and Biases v. Braintrust capabilities. * You’ll have some solo heads down time to continuing jamming on the high priority pieces for that 2-week sprint. * Maybe you join a prospective customer call to share your perspective on what’s technically feasible on that potential project. Who you'll work with: * This role will report directly to Eddie, our Co-Founder and CTO. * You’ll work very closely with other engineers on the team -- the vast majority of our projects have multiple Fractional AI engineers working on them at once. * You’ll also spend a lot of time collaborating with our CEO, Chris, and Chairman, Travis. Why you should (and shouldn’t) join us We’re big believers in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you. Why join Fractional? * Build on the forefront of applied AI: You’ll have a front row seat to how the world’s leading companies are actually deploying AI solutions. By the time you’ve completed your second project, you’ll have shipped LLM applications across more companies and use cases than the vast majority of AI engineers in the world. * Solve big, real problems: Companies come to us when they can’t solve some of their biggest problems themselves. For you, that means learning everyday, never getting bored, and working across a range of industries, customers, and products. * Learn with and from the best in person: We're a team of senior engineers (some former founders, some former engineering leaders) who only want to work on high-impact projects. Working elbow to elbow in our San Francisco or NYC offices means things like team lunches, quick brainstorming, and the right amount of banter. Why shouldn't you join Fractional? * Preference for just speed or quality: We love hacking things together for a proof of concept but ultimately our code will be put into production in our customers’ environments - you need to enjoy balancing elegance and expediency. * Predictability is important to you: You’ll be working across customers, programming languages, industries and projects, which means you won’t be becoming an expert in the same product suite or serving the same user day after day. * Customers aren’t your thing: You’ll spend most of your time coding but will be closer to the customer than in most engineering roles. You’ll frequently interact with engineers from the customer’s team to ask questions and problem solve. A deep understanding and appreciation of the customer is crucial. Our Values Overdeliver. Overuse AI. Over "engineer" the culture. Location San Francisco, CA or NYC (4 days in-person, Fridays remote) New York, NY (remote until our NYC office opens; then 4 days in-person, Fridays remote) Benefits * 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. * 📈 401k with Matching: Invest in your future with our company-matched retirement plan. * 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. * 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. * 🚑 Health FSA: Manage out-of-pocket health expenses effectively. * 🚌 Commuter Benefits: Make your travel to work easier and more affordable. * 🏥 Life Insurance: Providing peace of mind for you and your loved ones. * 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us?

Job DescriptionAbout Fractional AI Fractional AI builds bespoke gen AI software to transform businesses. Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more). By joining Fractional AI, you’re stepping onto a San Francisco and NYC-based team working on gen AI projects for top companies from the comfort of an engineering-first startup. About the Role Joining Fractional AI as a Software Engineer, you’ll play a leading role in building and shipping AI applications for our customers - from understanding customer needs to deploying solutions in their environments - all while shaping our engineering and broader Fractional culture for the next 100+ engineers. By the time you’ve completed your second project, you’ll have shipped LLM applications across more companies and use cases than the vast majority of AI engineers in the world. What you bring to the table: * You write exceptional code + deeply care about the craft of coding (5+ years of experience): you build elegant, production-ready code; you have strong proficiency across multiple programming languages * You are excited about AI: you have some demonstrated interest in AI - Whether you've experimented with LangChain, built an LLM-based side project, or simply have become a ChatGPT power user * You love solving hard, new problems: you are comfortable self-teaching, asking “why?,” and experimenting to solve problems you haven’t seen before * You are ‘start-up ready’: you jump in without instruction, embrace a ‘no job too big, no job too small’ mindset, and want to shape strategy and culture * You are comfortable talking with users: you deeply care about the user and skillfully navigate user conversations to ensure what we’re building meets their needs * You are a great teammate: you are comfortable helping others (and asking for help), you champion integrity in everything, and want to build a one-in-a-career culture of personal growth What you'll do: * Design and develop custom AI solutions tailored to the unique needs of our customers, ensuring seamless integration and scalability * Partner with a high-caliber team across the full project lifestyle, from requirements gathering, to prototyping, system design, coding, testing, deployment, and support * Actively shape our engineering and broader company culture - from how we learn, to how we hire, to how we celebrate - you’ll shape how we make Fractional a place we all love working Our tech stack: * We’re generally tech stack agnostic - we work in our customers’ environments and code bases. A lot, but definitely not all, of our work is in python. * After working at Fractional AI for a few years, you’ll be an expert at using the various foundational models, building with tools like Langchain/Langsmith, and various other tools and frameworks (e.g., OpenPipe, Pinecone, ChromaDB). A day in the life: * You’re the tech lead for one of our customer projects - it may be automating a call center with AI phone agents or building an AI content moderation system – each project is different * You’ll dive into one of the higher priority items for the morning (say building out an evals suite). You have a weekly standup with the customer (the CTO at the client) to chat through tradeoffs, progress, and timeline. * You join team lunch (which doubles as the Fractional AI cross-project standup) to hear about different projects we’re working on … the lunch will turn into a lively debate about Weights and Biases v. Braintrust capabilities. * You’ll have some solo heads down time to continuing jamming on the high priority pieces for that 2-week sprint. * Maybe you join a prospective customer call to share your perspective on what’s technically feasible on that potential project. Who you'll work with: * This role will collaborate closely with Eddie, our Co-Founder and CTO. * You’ll work very closely with other engineers on the team -- the vast majority of our projects have multiple Fractional AI engineers working on them at once. * You’ll also spend a lot of time partnering with our CEO, Chris, and Chairman, Travis. Why you should (and shouldn’t) join us We’re big believers in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you. Why join Fractional? * Build on the forefront of applied AI: You’ll have a front row seat to how the world’s leading companies are actually deploying AI solutions. By the time you’ve completed your second project, you’ll have shipped LLM applications across more companies and use cases than the vast majority of AI engineers in the world. * Solve big, real problems: Companies come to us when they can’t solve some of their biggest problems themselves. For you, that means learning everyday, never getting bored, and working across a range of industries, customers, and products. * Learn with and from the best in person: We're a team of senior engineers (some former founders, some former engineering leaders) who only want to work on high-impact projects. Working elbow to elbow in our San Francisco or NYC office means things like team lunches, quick brainstorming, and the right amount of banter. Why shouldn't you join Fractional? * Preference for just speed or quality: We love hacking things together for a proof of concept but ultimately our code will be put into production in our customers’ environments - you need to enjoy balancing elegance and expediency. * Predictability is important to you: You’ll be working across customers, programming languages, industries and projects, which means you won’t be becoming an expert in the same product suite or serving the same user day after day. * Customers aren’t your thing: You’ll spend most of your time coding but will be closer to the customer than in most engineering roles. You’ll frequently interact with engineers from the customer’s team to ask questions and problem solve. A deep understanding and appreciation of the customer is crucial. Our Values Overdeliver. Overuse AI. Over "engineer" the culture. Location San Francisco, CA (4 days in-person, Fridays remote) New York, NY (remote until our NYC office opens; then 4 days in-person, Fridays remote) Benefits * 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. * 📈 401k with Matching: Invest in your future with our company-matched retirement plan. * 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. * 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. * 🚑 Health FSA: Manage out-of-pocket health expenses effectively. * 🚌 Commuter Benefits: Make your travel to work easier and more affordable. * 🏥 Life Insurance: Providing peace of mind for you and your loved ones. * 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us?

Job Description CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you're someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. CoreWeave powers the creation and delivery of the intelligence that drives innovation. In this role, you will play a key part in ensuring the availability, reliability, and scalability of one of the industry's largest Kubernetes environments. As a senior member of the team, you will drive operational excellence, implement robust automation, and help shape the systems that keep CoreWeave's cloud running smoothly.Key Responsibilities • Build, operate, and scale Kubernetes-based production infrastructure that delivers CoreWeave's products with high reliability and performance., • Develop automation, tooling, and infrastructure as code in Go and other infrastructure-focused languages to enable zero-touch operations, rapid recovery, and seamless deployments., • Design, implement, and maintain monitoring, alerting, and observability solutions—leveraging the Grafana ecosystem and related tools—to proactively identify and resolve production issues., • Drive incident response efforts, participate in on-call rotations, and lead root cause analysis to prevent recurrence and improve incident handling processes., • Partner with internal and cross-functional teams to ensure platform capabilities meet rigorous operational requirements and customer SLAs., • Engineer for resiliency, implementing best practices for redundancy, fault tolerance, and disaster recovery across complex distributed systems., • Advocate for security, reliability, and performance improvements throughout the stack, continuously seeking opportunities to strengthen operational standards., • Contribute to the development of custom Kubernetes operators and intelligent orchestration frameworks that optimize AI workload performance and resource utilization at scale., • Mentor and support other engineers in production best practices, fostering a culture of high accountability and operational awareness.You Might Be a Good Fit If You, • Bring 5+ years of experience in production engineering, SRE, or large-scale infrastructure/platform roles., • Are deeply knowledgeable in Kubernetes administration, container orchestration, and microservices architectures, with a bias for automating every aspect of operations., • Have a proven track record managing high-uptime, customer-facing systems in a fast-moving environment, with experience delivering measurable improvements in reliability and performance., • Possess expertise in monitoring, observability, and incident management using tools like Prometheus, Grafana, Datadog, Splunk, Loki, or VictoriaMetrics., • Demonstrate strong proficiency in infrastructure-focused programming—especially in Go and Bash—and hold a deep understanding of Linux systems., • Excel at troubleshooting complex production issues, from system failures to performance bottlenecks, and approach problems methodically with strong analytical skills., • Communicate clearly across technical and non-technical stakeholders, proactively sharing knowledge and advocating for operational best practices., • Are passionate about building systems that are not just functional, but robust, self-healing, and easy to operate at scale., • Take pride in mentoring peers, driving continuous improvement, and helping set high standards for operational excellence and team culture.What Success Looks Like, • You deliver stable, robust, and highly-available systems that consistently meet or exceed uptime and performance targets., • You champion initiatives that drive automation, reduce operational toil, and increase the efficiency of incident response., • Your leadership in root cause analysis, postmortems, and process improvement makes the Kubernetes platform more resilient and scalable., • You actively contribute to a blameless culture of learning, mentoring others in operational best practices and production engineering principles. What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you! Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Summary: The Resort Application Development team partners with many stakeholders throughout Vail Resorts to deliver technical solutions that allow our business to deliver on the mission of Experience of a Lifetime™. Our systems provide a platform for point-of-sale, payment processing, e-commerce, and various aspects of managing our portfolio of mountain resorts. In some cases, we work with both the software and hardware involved in bringing a solution to life. As a part of our Technical Center of Excellence, the Software Architect role will be focused on improving the overall quality of our codebase. You’ll partner with dev leads and other architects to establish appropriate standards and reusable patterns and help enforce the desired direction through code review. Job Specifications: • Starting Wage: $117,000 - $140,000 + annual bonus, • Employment Type: Year Round, • Shift Type: Full Time, • Minimum Age: At least 18 years of age, • Housing Availability: No Job Responsibilities: • Work closely with development teams to define and enforce best practices for code quality, • Advise on different approaches to make applications more secure, reliable, scalable, performant, and maintainable, • Help define a technical roadmap and establish a long-term strategy for the architectural direction of our systems, • Ensure solutions are designed and built in a way that aligns with the technical roadmap, • Communicate complex technical concepts to many different audiences, • Build relationships across departments and influence critical decisions that impact the Vail Resorts technology ecosystem, • Proactively improve the software development experience and process for our teams, • Participate in an on-call rotation to support our critical systems Job Requirements: • Excellent communication skills, • Experience as a technical leader (ideally a development team lead or architect), • Significant experience (8+ yrs) developing production applications in C# (or similar), • Significant experience (8+ yrs) working with relational databases like MS SQL Server, • Experience developing in a modern JavaScript/TypeScript project, • Experience building web-based APIs, • Ability to guide developers toward writing quality code and valuable tests, • Ability to articulate the trade-offs between different technical choices, • B.S. or M.S. in Computer Science, Management Information Systems, or a related field Preferred Skills • Strong knowledge of using Git for source control, • Familiarity with the Atlassian suite (e.g. JIRA, Confluence, etc.), • Experience building Enterprise software on an international scale, • Previous work with point-of-sale or payment processing systems, • Familiarity with containers and container orchestration platforms, • Familiarity with Azure or another cloud provider, • Familiarity with SOX, PCI, and/or GDPR Compliance The expected Total Compensation for this role is $117,000 - $140,000 + annual bonus. Individual compensation decisions are based on a variety of factors. Job Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons, • MORE employee discounts on lodging, food, gear, and mountain shuttles, • 401(k) Retirement Plan, • Employee Assistance Program, • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours), • Free ski passes for dependents, • Critical Illness and Accident plans Vail Resorts offers a ‘Hybrid’ work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays. Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 511481 Reference Date: 09/09/2025 Job Code Function: Applications

Job DescriptionAbout Fractional AI Fractional AI builds bespoke gen AI software to transform businesses. Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more). By joining Fractional AI, you’re stepping onto a San Francisco and NYC-based team working on gen AI projects for top companies from the comfort of an engineering-first startup. About Bringing Your Own Engineering Team We get that the right team can be a force multiplier – balancing out our edges and inspiring us to achieve more together. If you’re part of an existing team of 2-5 engineers – maybe you co-founded your own venture and are looking to pivot, maybe your team was impacted by a reduction in force, you-name-it – we encourage you to apply to join Fractional AI as a team. We’ll arrange your interviews to be on the same day, and If we make an offer, we’ll make it to all of you, at the same time. You’d all be free to accept or decline individually, but of course we’d hope you’d all accept, and then we’d work to find first projects at Fractional AI where you can start working together. Joining Fractional AI, you’ll play a leading role in building and shipping AI applications for our inaugural customers - from understanding customer needs to deploying solutions in their environments - all while shaping our Engineering and broader Fractional AI culture for the next 100+ engineers. What you bring to the table: * You write exceptional code + deeply care about the craft of coding (7+ years of experience): you build elegant, production-ready code; you have strong proficiency across multiple programming languages * You are excited about AI: you have some demonstrated interest in AI - Whether you've experimented with LangChain, built an LLM-based side project, or simply have become a ChatGPT power user * You love solving hard, new problems: you are comfortable self-teaching, asking “why?,” and experimenting to solve problems you haven’t seen before * You are ‘start-up ready’: you jump in without instruction, embrace a ‘no job too big, no job too small’ mindset, and want to shape strategy and culture * You are comfortable talking with users: you deeply care about the user and skillfully navigate user conversations to ensure what we’re building meets their needs * You are a great teammate: you are comfortable helping others (and asking for help), you champion integrity in everything, and want to build a one-in-a-career culture of personal growth What you'll do: * Design and develop custom AI solutions tailored to the unique needs of our customers, ensuring seamless integration and scalability * Partner with a high-caliber team across the full project lifestyle, from requirements gathering, to prototyping, system design, coding, testing, deployment, and support * Actively shape our engineering and broader company culture - from how we learn, to how we hire, to how we celebrate - you’ll shape how we make Fractional a place we all love working Our tech stack: * We’re generally tech stack agnostic - we work in our customers’ environments and code bases. A lot, but definitely not all, of our work is in python. * After working at Fractional AI for a few years, you’ll be an expert at using the various foundational models, building with tools like Langchain/Langsmith, and various other tools and frameworks (e.g., OpenPipe, Pinecone, ChromaDB). A day in the life: * You’re the tech lead for one of our customer projects - it may be automating a call center with AI phone agents or building an AI content moderation system – each project is differentYou’ll join the team in our SF office between 8am-10am pacific time. * You’ll dive into one of the higher priority items for the morning (say building out an evals suite). You have a weekly standup with the customer (the CTO at the client) to chat through tradeoffs, progress, and timeline. * You join team lunch (which doubles as the Fractional AI cross-project standup) to hear about different projects we’re working on … the lunch will turn into a lively debate about Weights and Biases v. Braintrust capabilities. * You’ll have some solo heads down time to continuing jamming on the high priority pieces for that 2-week sprint. * Maybe you join a prospective customer call to share your perspective on what’s technically feasible on that potential project. * You’ll head home between 5pm-6:30pm Who you'll work with: * This role will report directly to Eddie, our Co-Founder and CTO. * You’ll work very closely with other engineers on the team -- the vast majority of our projects have multiple Fractional AI engineers working on them at once. * You’ll also spend a lot of time collaborating with our CEO, Chris, and Chairman, Travis. Why you should (and shouldn’t) join us We’re big believers in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you. Why join Fractional? * Build on the forefront of applied AI: You’ll have a front row seat to how the world’s leading companies are actually deploying AI solutions. By the time you’ve completed your second project, you’ll have shipped LLM applications across more companies and use cases than the vast majority of AI engineers in the world. * Solve big, real problems: Companies come to us when they can’t solve some of their biggest problems themselves. For you, that means learning everyday, never getting bored, and working across a range of industries, customers, and products. * Learn with and from the best in person: We're a team of senior engineers (some former founders, some former engineering leaders) who only want to work on high-impact projects. Working elbow to elbow in our San Francisco or NYC offices means things like team lunches, quick brainstorming, and the right amount of banter. Why shouldn't you join Fractional? * Preference for just speed or quality: We love hacking things together for a proof of concept but ultimately our code will be put into production in our customers’ environments - you need to enjoy balancing elegance and expediency. * Predictability is important to you: You’ll be working across customers, programming languages, industries and projects, which means you won’t be becoming an expert in the same product suite or serving the same user day after day. * Customers aren’t your thing: You’ll spend most of your time coding but will be closer to the customer than in most engineering roles. You’ll frequently interact with engineers from the customer’s team to ask questions and problem solve. A deep understanding and appreciation of the customer is crucial. Our Values Overdeliver. Overuse AI. Over "engineer" the culture. Location San Francisco, CA or NYC (4 days in-person, Fridays remote) Benefits * 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. * 📈 401k with Matching: Invest in your future with our company-matched retirement plan. * 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. * 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. * 🚑 Health FSA: Manage out-of-pocket health expenses effectively. * 🚌 Commuter Benefits: Make your travel to work easier and more affordable. * 🏥 Life Insurance: Providing peace of mind for you and your loved ones. * 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us?

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Contact Center Assistant Manager provides leadership, oversight, development, coaching and training of a high performance team of contact center member service representatives to ensure a first-call resolution response while continually providing an excellent member service experience. Maintain effective oversight and leadership in a high volume contact center environment. Responsibilities: Specific duties include, but are not limited to, the following: • Responsible for leading, supervising, and managing a team of 12 – 15 call center representatives to ensure effective and efficient member service in a high volume first call resolution environment., • Observe, monitor, and coach contact center MSR’s to provide a premier member experience and first call resolution with 90% of calls handled in single contact resolution., • Schedule, assign, and coordinate proper coverage of call volume based on skill set and routing., • Handle all escalated member calls from level, 2, 3 and 4 agents along with all escalated calls from third party service providers., • Manage ticketing and response process for third party vendors, member communication channels, and digital experience channels to ensure timely response and handling of member requests., • Identify trends based on communication channels and make recommendations for process improvements, system changes, or other adjustments to ensure a strong member experience., • Identify trends based on communication channels and make recommendations for process improvements, system changes, or other adjustments to ensure a strong member experience., • Meet and exceed critical KPI’s for success of contact center, including but not exclusively (Average Speed to Answer, Adherence, QA Scoring, Account Referrals, Loan Referrals), • Evaluate knowledge gaps in agent performance and develop policies, procedures, and guides to assist with improving member experience., • Hire, Onboard, Train, and Coach MSR’s to ensure consistent performance and member experience., • Conduct side-by-side or silent listening to MSR live calls to evaluate performance and manage member experience through on-the-call and on-the-spot coaching., • Conduct call calibration sessions with MSRs and QA using recorded calls. Ensure at minimum 5 per team member per month., • Act as a resource to agents regarding procedural, process, or risk related issues., • Provide regular reporting to agents and management on team performance to KPI’s., • Provide regular one-on-one’s for agents to ensure consistent performance and appropriate performance management., • Prepare annual performance appraisals for MSR’s., • Provide back up support to MSR queues during high volumes as needed., • Perform other related duties as requested and special projects as assigned Requirements: • Demonstrated success in planning, organizing, leading people and activities. Ability to motivate, direct and coach staff., • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Technologically proficient., • Excellent interpersonal, oral and written communication skills., • Banking experience preferred., • 3-5 years’ Call Center experience required., • Previous Call Center management/leadership/supervisory experience preferred., • Previous sales experience preferred., • Ability to multi-task; good time management skills., • Ability to work well under pressure., • Ability to demonstrate critical thinking., • Excellent research and problem-solving skills., • Flexibility to work any shift, including early mornings, evenings and Saturdays., • Proficiency in Microsoft Office Suite., • Highly ethical. Why you’ll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following: Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description About Futu US Inc.: Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise. Futures Operations Manager Office Location: Jersey City, NJ or Dallas, TX About the Team & Role: The Futures Clearing Operations Manager is responsible for overseeing all clearing and settlement activities for US futures transactions, ensuring compliance with regulatory requirements, mitigating risk, and optimizing operational efficiency. This role requires knowledge of futures clearing processes, margining, risk, reconciliation, and exchange regulations, particularly within U.S. markets. This role must be based at the office locations specified in the job description, in line with our in-office work philosophy. Remote work is not available for this position. For more details about our in-office approach and expectations, please reach out to the recruiter. What You’ll Do: • Clearing & Settlement: Manage the daily clearing and settlement of futures trades, ensuring accurate and timely processing through the firm’s clearing relationships and exchange systems i.e. CME group and its affiliated exchanges., • Margin & Collateral Management: Monitor margin requirements, process margin calls, and manage collateral movements as well as daily net settlements in accordance with exchange and regulatory guidelines. Maintain segregated balance requirements for affiliates and manage treasury related operations., • Reconciliation/Balancing: Oversee trade, position, and cash reconciliations with exchanges and internal systems to identify and resolve discrepancies. Manage daily balancing of futures activity and positions., • Regulatory Compliance: Ensure all clearing operations adhere to regulations set by the CFTC, NFA, and relevant exchanges (e.g., CME). Prepare regulatory reports and audits as required. Assist compliance with regulatory inquiries and requests related to relevant clearing systems/portals as well as operations procedures, functions, and processes., • Risk Management: Identify operational risks and implement controls to mitigate potential issues related to risk management, clearing, margining, and settlement., • Process Improvement: Develop comprehensive operating procedures and continuously evaluate and enhance clearing workflows to improve efficiency, accuracy, and automation., • Technology & Systems: Work with IT and vendors to onboard, maintain and improve back-office and risk management systems., • Client & Counterparty Management: Serve as the primary liaison with exchanges, management, vendors, and clients to resolve operational issues., • Team Leadership: Lead, manage, and train clearing operations staff, providing training and guidance on best practices as well as processes/functions., • Policies & Procedures: Responsible for creating and updating comprehensive policies and procedures for all aspects of futures trading, clearing and settlement. Requirements What You Bring: • Education: Bachelor’s degree in finance, Business, Economics, or a related field., • Experience: 8+ years of experience in futures clearing, trade settlement, or back-office operations at an FCM, exchange, or clearing firm., • Knowledge:, • Strong understanding of U.S. futures markets and clearing processes., • Familiarity with exchange margining methodologies and risk management principles., • Proficiency with clearinghouse systems (e.g., CME Clearing) and futures back-office platforms., • Skills:, • Excellent analytical and problem-solving abilities., • Effective communication and leadership/management skills., • Proficiency in Microsoft Excel, clearing systems, and risk management tools.Preferred Qualifications:, • Experience with regulatory reporting requirements for FCMs., • Knowledge of automated clearing and reconciliation solutions. What We Offer: • Comprehensive Paid Medical Benefits: We prioritize your health with a robust medical benefits plan that covers you and your dependents, • 401k Employer Contribution: We match your contributions to help you grow your retirement savings, • Generous Paid Time Off & Paid Holidays: Take the time you need to recharge and pursue your passions with our generous paid time off policy, • Opportunities for Professional Growth & Development: Invest in your future through hands-on learning, skill-building, and cross-functional work, • Performance Based Bonuses: Your hard work deserves recognition! Enjoy performance-based bonuses that reward your contributions to our team's success Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $125,000 - $155,000. This role is also eligible to participate in our discretionary bonus plan. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts: Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Job Description Salary: $24/Hr-$25/Hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Guest Service Agent (GSA) is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Located in the Lobby, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their stay. RESPONSIBLITIES: -Properly greet and handle visitors with a smile and maintaining eye contact through the entire interaction. Following established procedures with regard to both expected and unexpected arrivals, coordinating with in-house security as appropriate. Addressing guests and clients by name whenever possible. -Answering telephones in a friendly, professional manner, taking messages with accuracy, transferring phone calls, and appropriately handling or referring questions and requests. Proper telephone techniques include always putting a smile in one’s voice and enhancing personalization by using names. -Implementing established security policies and procedures with regard to arriving and departing visitors, contractors, delivery persons, etc. -Managing closely all activity in the internal visitor processing system. -Register all guest activity and liaise with other centers on visitor processing. -Acting as an overall Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information. -Handling car service requests for visitors and staff members. -Standing during peak business hours and when greeting guests. -Communicating requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), information technology (computer issues), Audio Visual technology (meeting room technical support), and mail room (package pickups and deliveries). -Having a thorough understanding of the emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency. -Adhering to uniform and grooming policies. -Maintaining the attractive, neat appearance of the Reception area, where applicable keeping newspapers and periodicals in order, coffee service replenished, etc. -Troubleshooting a wide variety of requests and situations, both for guests and for members. -Gaining an understanding of the company culture, key areas of activity and creating “transparency”. -Assist with coverage in other locations as needed adhere to flexible schedules to meet business demands. -Prepare and submit daily reports to appropriate recipients. -Participate in daily, weekly, and monthly meetings. -Abiding by “20 Second Rule” and notifying manager on duty of any occurrences. -Capacity to take on additional duties as assigned; Additional adjustments or responsibilities may be changed or added as necessary. -Follow protocol for personalized email confirmations and internal correspondence. ADDITIONAL RESPONSIBILITIES: -Cross train in conference centers and Trading Floors to provide coverage and support during PTOs and sick call outs. -Learn EMS reservation system to assist with room bookings and re-confirmations while covering conference centers and Trading Floors. KEY COMPETENCIES: -A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard in all aspects of the GSA job. -The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment. -Excellent listening and oral communication skills. -Basic computer skills and knowledge of office technology / equipment. -Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details. -Discreet, ethical and committed to maintaining a high degree of confidentiality. -A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain. -Two to three years’ experience in a client service / reception position within a hospitality or corporate environment. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1459226 Rapport a specialized division of FLIK Hospitality Group

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off Job Title: KidStrong Assistant General Manager Center: KidStrong East 63rd (63rd and 1st) Reports To: Erin Miller, General Manager KidStrong Assistant General Managers are the second in command when it comes to the center. Its the responsibility of the Assistant General Manager to work closely with the General Manager on fostering a culture of learning and development for both their coaches and families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Assistant General Manager is a talented, welcoming, and engaging leader who is focused on delivering an exceptional experience for the kids, families, and team members. RESPONSIBILITIES: CENTER OPERATIONS • Understand the centers key KPIs and financials to make informed and responsible business decisions., • Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service., • Oversee center initiatives i.e. center maintenance, training, brand consistency, etc., • Daily, Weekly, and Monthly cleaning and maintenance of the center, • The schedule includes 4 weekdays and 1-weekend shift with specific hours dependent on the needs of the center., • Communicate any Coach schedule changes using appropriate scheduling and communication platforms., • Sell and schedule events such as camps and parties, to maximize center profitability.SALES, • Maintain flawless lead management by conducting call drives to new and existing leads in the Centers CRM tool., • Finalize sales and bookings that are generated through online self-sign-up flow., • Source and attend local events to increase brand awareness, and drive incremental leads and memberships.LEADERSHIP, • Foster a coaching culture - see something, say something., • Continuously assess and document coaches based on the KidStrong Coach DNA profile and class quality., • Partner with the General Manager on onboarding, managing, training, and evaluating coaching candidates., • Manage and support the ongoing professional development of staff through LearnUpon., • Communicate professionally with co-workers in Slack and Email, including periodic checks of messages when not in centers.COACHING, • Coach students by delivering an evolving curriculum that focuses on Cognitive, Physical, and Character development for ages ranging from walking to 11 years old approximately as required by business demands., • Understand the why behind the KidStrong curriculum and be able to clearly and concisely communicate it., • Demonstrate and manage the implementation of various programming and curriculum elements., • Use the KS Coaches App to record data and provide data (attendance, awards, etc.)., • Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight., • Must be comfortable physically working with kids to ensure proper technique and ensure student safety., • Approximately 5-10 coaching hours per weekSKILLS/QUALIFICATIONS, • Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old is a plus - a passion for working with children is non-negotiable! Comfortable speaking to parents/guardians regarding a variety of topics., • Achieve Coach Certification through the HQ Training and Certification team., • Complete training through LearnUpon as required by the HQ Training and Certification team. ., • Previous experience in management is preferred but not required., • Practical work experience with Google and Microsoft platforms., • Previous experience with systems and platforms such as Glofox, Podium, LearnUpon, CareerPlug, and ADP is preferred but not required. DNA/COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: High Standards • Establishes and holds high standards.Natural Leader, • Creates and embodies KidStrong culture., • Takes initiative.Leads by Example, • Sets tone through actions.Passionate, • Stays focused on the KidStrong goals., • Goal-oriented and high-performing.Command Presence, • Upholds KidStrong Values; creates a vision for others.Teacher, • Communicate and ensure the transfer of knowledge.Professional, • Approaches others in a tactful manner., • Reacts well under pressure., • Treat others with respect and consideration., • Accepts responsibility for own actions., • Follows through on commitments.Performer, • Engaging, Fun, Likable., • High Energy, Clear & Easy to Understand.Mentor, • Develops and nurtures relationships, • Focuses on developing self and othersPlanning/Organizing, • Prioritizes and plans work activities; Develops realistic action plans., • Sets goals and objectives, • Uses time efficiently, • Plans for additional resources, • Organizes or schedules other people and their tasksOral Communication, • Speaks clearly and persuasively in positive or negative situations, • Responds well to questions; Listens and gets clarification, • Demonstrates group presentation skills; Participates in meetings.Written Communication, • Writes clearly and informatively; Edits work for spelling and grammar, • Varies writing style to meet needs, • Presents numerical data effectively; Able to read and interpret written information.Teamwork, • Balances team and individual responsibilities., • Exhibits objectivity and openness to others' views., • Contributes to building a positive team spirit; Supports everyone's efforts to succeed., • Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.Coachable/Low Ego Mindset, • Gives and welcomes feedback., • Encourages exploring of different perspectives to reach common goals and objectives., • Has a growth mindset; Sees every opportunity as one to learn from.Adaptability, • Comfortable calling an audible; continuing or adjusting the play after the audible is called., • Embraces innovation and a quickly changing landscape. Best Idea Wins!

Job Description Call Center Representative – Work from Home (NJ Residents Only) Start Date: 9/29/2025 Pay Rate: • $18.00/hr. – Monolingual (English Speaking), • $19.00/hr. – Bilingual (Fluent in Spanish & English), • Schedule: Monday – Friday, 8:00 AM – 5:30 PM EST Open Enrollment (11/1 – 1/31): • Mon–Fri: 8:00 AM – 8:00 PM EST, • Sat: 8:00 AM – 5:00 PM EST, • Last 2 Sundays of OE: 8:00 AM – 5:00 PM EST, • Last 3 days of OE: 8:00 AM – 10:00 PM EST The Customer Service Representative (CSR) will provide high-quality customer service to Marketplace consumers by answering inquiries, assisting with applications for health coverage, processing updates, and ensuring accurate documentation. Responsibilities • Handle inbound calls from the public, prospective enrollees, and representatives assisting consumers., • Assist with applications for healthcare coverage, eligibility determinations, and plan enrollment., • Process life event changes, demographic updates, and disenrollments., • Provide translation support for non-English-speaking callers., • Document all interactions in the appropriate systems., • Escalate issues as necessary and follow established procedures., • Education: High School Diploma or GED, • Experience: Minimum 6 months of recent call center experience, • Residency: Must reside in the State of New Jersey, • Desktop or Laptop with Intel Core i5, 8GB RAM (No Celeron, Pentium, Mac/iOS), • Minimum 256GB hard drive, Windows 10 or 11, • USB Gen 2 (or newer) port for wired headset, • Wired headset with microphone (USB Gen 2 or newer), • Video camera capability (required for training), • No Chromebooks, tablets, or iPads

Job Description Call Center Representative – Work from Home (NJ Residents Only) Start Date : 9/22/2025 Pay Rate: • $18.00/hr. – Monolingual (English Speaking), • $19.00/hr. – Bilingual (Fluent in Spanish & English), • Schedule: Monday – Friday, 8:00 AM – 5:30 PM EST Open Enrollment (11/1 – 1/31): • Mon–Fri: 8:00 AM – 8:00 PM EST, • Sat: 8:00 AM – 5:00 PM EST, • Last 2 Sundays of OE: 8:00 AM – 5:00 PM EST, • Last 3 days of OE: 8:00 AM – 10:00 PM EST The Customer Service Representative (CSR) will provide high-quality customer service to Marketplace consumers by answering inquiries, assisting with applications for health coverage, processing updates, and ensuring accurate documentation. Responsibilities • Handle inbound calls from the public, prospective enrollees, and representatives assisting consumers., • Assist with applications for healthcare coverage, eligibility determinations, and plan enrollment., • Process life event changes, demographic updates, and disenrollments., • Provide translation support for non-English-speaking callers., • Document all interactions in the appropriate systems., • Escalate issues as necessary and follow established procedures., • Education: High School Diploma or GED, • Experience: Minimum 6 months of recent call center experience, • Residency: Must reside in the State of New Jersey Please email the following to along with your availability for an interview: 1. Updated Resume-if you have not already done so, 2. Confirmation that you meet the BYOD requirements below, 3. All requested screenshots and information (listed in Steps 1–6) BYOD Equipment Requirements • Desktop or Laptop with Intel Core i5 or higher & 8GB RAM (NO Celeron; Pentium; MAC IOS), • Minimum 256GB hard drive, • Windows 10 or 11, • At least 1 USB Gen 2 or newer port (for wired headset), • RJ-45 wired internet connection to your router, • Wired headset with microphone (USB Gen 2 or newer preferred), • Video camera (needed for training), • No MacBooks, Chromebooks, iPads, or tablets, • Internet speed: Download 100 Mbps / Upload 10 Mbps (wired) Steps to Complete 2. Computer Processor Screenshot – Must show Intel Core i5 or better., 3. Smartphone Type – Reply with “Apple” or “Android.”, 4. Headset Photo – Must connect via USB Gen 2 or headphone jack., 5. Available Storage – Minimum 30GB free space., 6. Geographical Location – Name of nearest grocery store/gas station, cross street, park, and school district. Once you’ve gathered all the above, please send it in one email to for immediate review. Company DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\nWe have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\nMMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\nWe appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at started on your career journey today! Apply to become a part of the MMC Team!\r\nWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.