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Job DescriptionDescription: Route Service Representative Schedule: Monday – Friday, early morning start, no nights or weekends Earnings: Guaranteed $1,000/week, with the opportunity to earn $85,000 or more per year through commissions Join Nixon Medical and Build Your Future! At Nixon Medical, we deliver more than just medical linens—we deliver outstanding service to healthcare professionals. As a Route Service Representative (RSR), you are the face of our company, providing exceptional customer service while managing your own route with independence and flexibility. If you thrive in a customer-focused, active work environment and are looking for a high-paying career with growth potential, this is the role for you! What You’ll Do: Provide Outstanding Customer Service – Be the trusted point of contact for our healthcare clients. Manage Inventory – Ensure customers receive the right products on time. Deliver & Pick Up medical linens and garments on an assigned route. Grow Your Route – Recommend additional products and services to expand revenue and earnings. Load & Unload company trucks to ensure accurate and timely deliveries. Requirements: What We’re Looking For Customer-focused, friendly, and professional Self-motivated and independent – You take ownership of your route and service quality. Strong communication skills – Build lasting relationships with customers. Ability to lift, push, and pull up to 75 lbs. Valid driver’s license with a clean driving record. DOT physical required. 3+ years of customer service experience preferred. Why Choose Nixon Medical? High Earnings Potential: Start at $1,000/week guaranteed and grow your earnings to $85,000 or more per year with commissions. Monday – Friday Workweek: No nights, weekends, or holidays, allowing for a great work-life balance. Career Growth: 80% of our Service Managers are promoted from within! Comprehensive Benefits Package: • Medical, Dental, and Vision Insurance, • 401(k) with Company Match, • Paid Time Off & Paid Holidays, • Quarterly Customer Service Bonus Program, • Company-Paid Life Insurance At Nixon Medical, we believe in growing and creating opportunities that enrich each other’s lives. We are committed to fostering a diverse, equitable, and inclusive workforce while delivering best-in-class solutions for our customers. Apply Today and Take the Next Step in Your Career! About Nixon Medical For more than 55 years, Nixon Medical has been a trusted leader in providing premium medical apparel and linens to outpatient healthcare centers. Our commitment to exceptional service has earned us partnerships with some of the largest regional health systems in the United States, and we proudly serve over 10,000 locations every week. As a mission-driven organization, we’ve built an award-winning workplace culture rooted in respect, integrity, and growth. Our mission — to grow and create opportunities that enrich each other’s lives — comes to life through a culture focused on helping our associates become the best versions of themselves while empowering our customers to deliver outstanding patient care. Nixon Medical is proud to partner with Work Step, a cutting-edge text messaging-based associate feedback platform, to drive an amazing culture of associate engagement and continuous improvement. We believe to grow and create opportunities that enrich each other’s lives, opportunities must be available to all. Our commitment to having a diverse, equitable, and inclusive workforce will strengthen our progress to continue offering long-term career opportunities while providing best in class solutions for our customers. Nixon Medical is an EEO/Affirmative Action Employer. #IND1

Job Description The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Department Managers are responsible for: delivering world class service, achieving sales goals and maintaining company standards in a fun and fast paced retail environment. The Department Manager reports directly to the Store Team Leader. Department Managers are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. The Department Manager responsibilities also include: building and inspiring high-performing teams who achieve sales goals, managing payroll within budget, training staff in all areas of the store, executing and maintaining visual presentation standards, maintaining operational efficiencies, and holding the team/selves accountable for upholding The Paper Store mission statement, standards, and policies. KEY RESPONSIBILITIES: • Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service, • Greet and welcome every customer warmly and with enthusiasm, • Understand customer needs by asking open-ended questions, • Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge, • Suggest additional items to build onto sales by utilizing effective selling techniques, • Thank the customer sincerely and invite them to return and shop with us again, • Be a TPS Brand Ambassador, • Build customer loyalty by being friendly, attentive and respectful of customers, • Inspire and motivate the team daily by delivering positive feedback and utilizing TPS recognition programs, • Contribute to a positive work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required, • Professional attire, demeanor, appearance and compliance to company dress code required, • Demonstrate the ability to make decisions with sound judgement, and in the best interest of the customer, store team, and business, • Demonstrate a commitment to training and development utilizing all training resources available, • Demonstrate initiative to cross train in all departments to support bench strength in department leadership, • Continually train and coach associates’ on merchandising/operational tasks, company expectations, and GUEST service standards, • Lead and execute completion of company directives within appropriate time frames, • Develop a strong relationship with the Visual Merchandiser, Hallmark Merchandiser, Store Team Leaders, District Manager and corporate partners, • Maintain awareness of all current promotions and process them correctly at the POS, • Champion new product launches by being the material expert in new product information, • Ensure all marketing and promotion signage is up to date and placed correctly, • Ensure all means of communication (Smart Sheet, email, etc.). are acted upon in a timely manner, • After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations), • Perform management functions as expected. This includes but is not limited to: opening and closing of the store, management functions on point of sale, managing the sales floor, coordinating break schedule, etc., • Assist the Store Team Leader with executing strategies to drive sales and customer loyalty through: Effective Sales and Service Leader behaviors, The Hallmark Crown Rewards Program, TPS customer capture, and store events, • Complete all tasks/direction as directed by the Store Team Leader, Merchandiser or District Manager, • Comply with all company policies and procedures JOB REQUIREMENTS: • Previous experience in specialty retail is preferred, • Demonstrate an ability to multi task while being attentive to customers, • Ability to adapt to and lead change, • Proficient in using Microsoft Office and POS Systems, • Ability to be mobile on the sales floor and/or stock room for extended periods of time, • Ability to work a flexible schedule to include nights, weekends, and holidays, • Ability to work well, and be a leader, in a team environment, • Possess the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder, • Ability to work autonomously while paying strong attention to detail, • Ability to be mobile on the sales floor and/or stock room for extended periods of time, • Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques, • Willingness to travel to new store openings, store remodels, etc. The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Please be aware that any pay ranges displayed on The Paper Store's job postings are to accommodate the wide range of candidate experience, store sales volume and geography. Looking for someone with leadership experience, open availability is needed.