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SUMMARY OBJECTIVE OF THE JOB: The Manager, Business Operations & Services is responsible for leading and optimizing Minebea Intec’s U.S. back-office, service, and operational support functions. This role oversees Order Processing, Customer Service, Purchasing & Logistics, ISO/Quality Management, and the Service organization, ensuring operational excellence, compliance, and a high level of customer satisfaction. The role serves as a key operational leader and trusted partner to regional and global stakeholders during a period of organizational transition. JOB DUTIES AND RESPONSIBILITIES: Business & Back-Office Operations • Lead and develop cross-functional teams across Order Processing, Customer Service, Purchasing/Logistics, and administrative operations., • Drive process optimization, standardization, and scalability across back-office functions to improve efficiency and service quality., • Ensure strong internal controls and compliance with company policies and external regulations., • Oversee office operations including facilities, safety, security, and vendor relationships., • Own and maintain the ISO Quality Management System, ensuring ongoing compliance and continuous improvement., • Identify and manage operational risks and opportunities impacting quality and customer satisfaction., • Lead Management Review meetings and ensure alignment with both corporate and local quality objectives., • Coordinate internal and external ISO audits and oversee corrective actions., • Develop, track, and report ISO-related KPIs., • Oversee customer order processing in SAP, ensuring accuracy, compliance, and timely fulfillment., • Ensure proper customer setup and adherence to company policies., • Monitor order flow, inventory safety stock levels, and procurement timelines in coordination with Purchasing and Logistics., • Manage escalation of delayed or at-risk customer orders., • Review freight invoices, import documentation, and third-party logistics performance., • Lead the U.S. Service Department, ensuring consistent execution of service processes and compliance with ISO standards., • Review service estimates, work orders, and invoices for accuracy and completeness., • Ensure timely, high-quality service delivery to customers and internal stakeholders., • Coordinate training and technical development of Partner Service Teams in collaboration with the Intec Service Team., • Act as a key member of the U.S. leadership team during organizational transition., • Partner closely with global teams, including Germany-based functions, to ensure alignment and continuity., • Foster a culture of accountability, continuous improvement, and operational excellence., • Bachelor’s degree in Business, Operations, Engineering, or a related field; advanced degree preferred., • 8+ years of progressive experience leading business operations, back-office, service, or quality functions in a B2B industrial or manufacturing environment., • 5+ years of direct people management experience, including leading supervisors and individual contributors across multiple functions, • Proven experience managing cross-functional teams, including Customer Service, Order Processing, Logistics, Quality/ISO, and Service., • Strong working knowledge of ISO 9001 quality management systems, audits, and continuous improvement practices., • Demonstrated expertise in end-to-end order-to-cash processes and operational process optimization., • Hands-on experience with ERP systems (SAP preferred) and data-driven KPI management., • Ability to lead through organizational change and provide stability during periods of transition., • Strong collaboration and stakeholder management skills within a global, matrixed organization., • Customer-focused mindset with experience managing service operations and escalations., • High level of integrity, accountability, and professionalism, with a pragmatic, solutions-oriented leadership style. SUPERVISORY REQUIREMENTS: 5+ years’ experience, in supervision, leading, account management, product support, and sales engineering teams with a related product or similar. PHYSICAL REQUIREMENTS: A normal amount of sitting and standing, average mobility to move around an office, and ability to conduct a normal amount of work on a computer. SALARY The pay band for this role is between $124,542.00 and $186,813.00 annually, and your base pay will depend on your skills, qualifications, experience, and location. The base pay is a part of our total compensation package and is determined within a range of the pay band process. This offers you the opportunity to progress as you continue to grow and develop your career at Minebea Intec. WORK AUTHORIZATION (REQUIRED) Applicants must be legally authorized to work for any employer in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. DISCLAIMER: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time. The job description doesn't constitute a contract of employment and the company may exercise its employment-at-will rights at any time. The above lists all of the essential functions, education, knowledge, skills and abilities required for this job. These are the minimum requirements; employees must also demonstrate good interpersonal skills, proper attitude and professionalism, acceptable attendance and work behaviors – at a minimum.

Job Description Position: Production Supervisor Department: Production Reports to: Unit Manager About the Company: Water Lilies Food, LLC is a private equity-backed manufacturer and distributor of premium Asian-inspired food. Established for 30 years, the company moved in 2020 to a new state-of-the-art facility in Bay Shore, NY (Suffolk County Long Island) and is experiencing rapid growth. We are developing and supplying product for some of the leading retailers, wholesalers, and branded Asian-appetizer businesses. Our Vision is to be the preferred supplying partner of premium Asian-inspired food. We achieve this by living up to our Mission to deliver our products and services with attention to detail, a continuous improvement mindset, agility, and authenticity. Our culture is a place where employees can have a meaningful impact on the business and organization. We work collaboratively and humbly strive to get better every day while being respectful of all talents and backgrounds. The company is embarking on another major expansion project and is expecting to more than double the business in the next 3-5 years. Job Summary: This role has responsibility to achieve productivity, efficiency, customer service, cost, quality, safety and employee engagement objectives through both individual and team contributions. Provides direction, leadership, development and support to direct reports through empowerment, teamwork, on-the-job assignments and continuous improvement projects and initiatives. Develops, implements and promotes safety programs and safe work practices through involvement in plant safety teams, programs and initiatives. Promotes sound employee & labor relations within the department by developing and maintaining effective organization with qualified personnel. Develops, promotes, and supports continuous improvement and other cross-functional initiatives. Ensure smooth operation in a fluid, fast-paced environment. Responsibilities: • Interpret job order specifications and assign responsibilities accordingly., • Partner with management to ensure production goals and customer deadlines are consistently met., • Inspect products and packaging to verify conformance with established quality and safety standards., • Lead and supervise hourly employees, ensuring proper training, adherence to safety protocols, and compliance with operational procedures., • Communicate and enforce all company safety guidelines and food safety protocols in alignment with regulatory and internal standards., • Establish or adjust work procedures and priorities to meet production schedules., • Analyze and recommend improvements to production methods, equipment performance, and product quality., • Recommend and implement changes to working conditions or equipment usage to enhance efficiency and overall department performance., • Investigate and resolve work-related issues while providing guidance and support to employees., • Maintain accurate timekeeping and production records., • Collaborate with Line Leads and operators to ensure all materials, equipment, and machinery meet production requirements., • Communicate effectively with management and cross-functional departments, providing updates on production efficiency, equipment status, and workforce needs., • Ensure consistent compliance with all food safety and workplace safety requirements., • Assign daily tasks, monitor employee performance, and provide coaching, feedback, and corrective action when necessary., • Foster a positive, collaborative, and results-driven work environment that promotes teamwork and open communication., • Oversee the timely and efficient completion of production activities in alignment with company objectives., • Manage equipment and facility utilization to maintain operational continuity and efficiency., • Identify and troubleshoot operational issues, escalate significant concerns, and coordinate resolutions with the Operations Manager., • Conduct routine safety inspections, identify potential hazards, and implement corrective actions., • Monitor and uphold product quality standards to ensure compliance with customer specifications., • Track and report on key performance indicators (KPIs), including productivity, quality, and safety metrics., • Prepare detailed shift reports and propose process improvements based on performance data., • Support scheduling, attendance tracking, and timecard management for hourly personnel., • Assist in the onboarding, training, and development of new team members., • Promote continuous improvement by encouraging participation in training and skill-development programs., • Strategically schedule and manage labor resources to optimize operational throughput and efficiency., • Maintain a strong technical understanding of equipment, actively supporting Total Productive Maintenance (TPM) initiatives., • Perform additional duties as assigned by management to support departmental and organizational goals. Requirements / Competencies: • Associate degree or equivalent professional experience required., • Minimum 2 years of supervisory or operations experience, preferably within a manufacturing, warehouse, or production environment., • Experience in the food processing industry (USDA or FDA-regulated) preferred., • Experience with both Raw and Ready-to-Eat (RTE) processes is a plus., • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)., • Strong analytical skills with exceptional attention to detail., • Must be bilingual (English/Spanish). Core Competencies: • Planning & Organizing: Prioritizes and coordinates resources effectively to meet productivity goals., • Problem Solving: Identifies root causes, evaluates alternatives, and implements effective solutions., • Leadership: Provides direction, sets expectations, and develops team members to achieve performance excellence., • Professionalism: Demonstrates tact and composure under pressure; fosters collaboration and open-mindedness., • Safety & Security: Adheres to all safety and security protocols; proactively identifies and reports hazards; ensures safe equipment use and workplace practices. Physical Requirements: This role requires physical mobility of the employees as they will need to enter various parts of the factory. The employee will occasionally move within the office to access office machinery, file cabinets and collaborate with colleagues. Consistent use of office equipment such equipment may include but is not limited to computers, phones, printers and copiers. The employee will be required to frequently communicate with both internal staff members as well as external parties or customers and must be able to convey accurate information. This position may require repositioning of or movement of equipment weighing up to 50 pounds. This job description reflects management’s assignment of essential functions; it does not exclude or restrict the tasks that may be assigned. This job description is subject to change based on company needs as expressed by management.

Job Description Title: Cybersecurity & Network Engineer Department: Information Technology Reports To: Chief Information Technology & Digital Officer (CITDO) or Manager, Technical Services FLSA Status: Exempt Location: On-site — Ronkonkoma, NY (with flexible work-from-home as needed) Position Overview The Cybersecurity & Network Engineer designs, secures, and operates the organization’s IT infrastructure across on-premise and cloud environments. This hands-on role strengthens Qosina’s network backbone and cybersecurity posture; configuring firewalls, switches, and virtual environments while performing penetration tests, audits, and incident response. It is a balanced position for an engineer equally skilled in infrastructure management and cyber defense. Essential FunctionsNetwork & Infrastructure Engineering • Design, implement, and maintain reliable LAN, WAN, and WLAN networks., • Configure and secure switches, routers, firewalls, VPNs, and wireless APs., • Manage routing, segmentation, and performance optimization., • Support virtualization environments and ensure secure on-prem ↔ cloud connectivity., • Troubleshoot and resolve complex networking and infrastructure issues.Cybersecurity Operations & Compliance, • Conduct and support security audits, vulnerability assessments, and penetration tests., • Monitor, detect, and respond to cybersecurity events within SecOps processes., • Implement and enforce policies and controls aligned with GRC frameworks., • Maintain system/network hardening baselines, patch compliance, and incident documentation., • Support recovery, backup validation, and business continuity planning.Governance & Collaboration, • Align network and security engineering with enterprise governance, risk, and compliance objectives., • Develop and maintain documentation, policies, SOPs, and audit evidence., • Governance, Risk & Compliance (GRC): Defines risk appetite, policies, and controls., • Security Operations (SecOps): Detects and responds to threats across all layers., • User: Manages identity, access, and awareness training., • Data: Safeguards information via classification, encryption, and DLP., • Application: Secures software and API traffic flows., • Host: Hardens servers, endpoints, and virtual machines., • Network: Controls traffic flow, segmentation, and Zero-Trust connectivity., • 7 + years combined experience in cybersecurity and network engineering., • Proven expertise in:, • Firewall, router, and switch configuration and management, • Network segmentation and VPN design, • Security audits and vulnerability remediation, • Windows and Linux administration, • Virtualization and hybrid-cloud connectivity, • Identity and access management (MFA, RBAC, PAM), • CCNP, Security+, CISSP, or equivalent professional certification.Professional Attributes, • Analytical mindset with strong troubleshooting skills., • Attention to detail and documentation discipline., • Ability to work independently and collaboratively across teams., • Commitment to continuous learning and security excellence.Why Join Qosina, • Direct impact on enterprise security and network resilience., • Modern, collaborative, and mission-driven IT culture., • Flexible on-site schedule and career development support., • Competitive compensation and professional certification programs.

Job DescriptionDescription: Position Summary The Rise Up & Children’s Health Home Program Manager will provide strategic leadership, operational oversight, and programmatic supervision for Big Brothers Big Sisters of Long Island’s Rise Up Program and the agency’s Children’s Health Home program. This dual-role position ensures high-quality, family-centered, compliant service delivery for youth ages 14+ through Rise Up and for children with complex medical, behavioral, and social needs enrolled in Health Home care coordination. The Manager will oversee multidisciplinary teams, ensure compliance with New York State Health Home standards, manage grant and program deliverables, supervise staff, maintain program fidelity, and drive measurable outcomes that promote youth stability, academic success, career readiness, and overall wellbeing. This role is accountable for quality assurance, staff development, care coordination oversight, and community partnership development across both programs. Key Responsibilities Rise Up Responsibilities • Oversee the hiring and training of Career Specialist., • Supervise the Career Specialist and delegate duties/responsibilities to said staff., • Conduct monthly audits of match case files., • Manage program for youth age 14+ to determine a high school and post-secondary plan for their future., • Plan and facilitate monthly or bi-weekly sessions for in-person meetings with students and mentors., • Plan, facilitate, and host educational and vocational workshops for mentees on high school proficiency test requirements, college readiness, and career topics., • Coordinate pre-vocational services; organize and plan career exploration activities and trips., • Conduct job readiness workshops and training to youth in order to make them more employable., • Plan and execute various aspects of match activities and other program enhancements for participants of the Big Brothers Big Sisters of Long Island Rise Up program., • Support mentees by connecting participants with external community partners and resources, both through established agency partnerships and through new collaborations., • Create and manage curriculum development; prepare training materials for match participants., • Responsible for consistent and ongoing communication with school personnel, college administrators, volunteers, and business professionals to build strong relationships that support program growth., • Identify and implement growth strategies to achieve long-term vision of impact on youth in our program – including program expansion and scale., • Oversee the daily operations of the Children’s Health Home program., • Hire, train, mentor, and supervise Care Managers and supervisory staff., • Conduct performance evaluations and ongoing professional development., • Lead case conferences, interdisciplinary team meetings, and clinical reviews., • Ensure appropriate staffing coverage and caseload distribution., • Serve as escalation point for complex cases, crises, and high-risk situations., • Ensure development and implementation of individualized, family-driven care plans., • Oversee coordination of services across:, • Medical and behavioral health, • Education and special education, • Child Welfare and Juvenile Justice, • Housing, food security, and financial support, • Ensure care plans are aligned with CANS-NY assessments and family goals., • Support care transitions between hospitals, residential placements, schools, and community providers., • Oversee the implementation and monitoring of special programs and agency-approved initiatives., • Track program participation, deliverables, and outcomes to ensure alignment with funding intent and organizational goals., • Coordinate with program staff to ensure timely delivery of services, proper documentation, and consistent follow-through with participants., • Collaborate with the Development and Finance teams to support fund stewardship, donor communication, and grant reporting related to special programs., • Develop and maintain program-specific workflows, timelines, and communication protocols to ensure efficient execution and quality assurance., • Oversee the successful implementation and tracking of program activities aimed at granting deliverables, ensuring all outcomes and benchmarks are met on schedule., • Monitor and evaluate program impact using both qualitative and quantitative metrics to ensure alignment with funder expectations., • Maintain accurate, up-to-date records of grant-related activities, expenditures, and performance outcomes in accordance with compliance requirements., • Collaborate with the Development and Finance teams to ensure accurate budget tracking, documentation, and timely submission of reports to funders., • Prepare and submit comprehensive interim and final grant reports, including data, narratives, and outcome analysis., • Oversee and recruit for Program Interns., • Supervise interns, delegate responsibilities, and ensure alignment with program goals., • Work closely with the Development and Marketing teams to highlight programming stories, promote upcoming events, and support agency-wide initiatives., • Work with the BBBSLI Development and Program teams on events, recruitment, and marketing efforts., • Attend internal staff meetings, planning sessions, training, and administrative meetings across BBBSLI locations to align departmental efforts and support organizational goals., • Perform other duties as assigned. Requirements: Qualifications/Requirements • Master’s degree required; preference given to fields such as human services, education, youth development, or public administration., • LMSW and SIFI Certifications/Licenses required., • Minimum 5 years of experience in youth programming, nonprofit program management, or event coordination., • Supervisory experience required, with the ability to manage staff and oversee multiple programs simultaneously., • Exceptional interpersonal and communication skills; comfortable leading public presentations and community engagement efforts., • Proficient in Microsoft Office and capable of learning internal databases and design platforms (e.g., Canva, InDesign)., • Strong time management, organizational, and problem-solving abilities., • Valid NYS Driver’s License and reliable transportation required., • Ability to work evenings and weekends as needed., • Travel between Westbury and Islandia offices required, • Must be able to stand, sit, lift up to 35 pounds, and perform event setup and breakdown duties. Travel across Nassau and Suffolk Counties is required. Evening and as needed weekend hours are part of this role.

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