We are looking for an Automotive Technician and as a second position someone who is just starting out on their journey in the Automotive industry, to join our successful Service center. We have been servicing Staten Island for 38 years. As an Automotive Technician, you will be responsible for diagnosing and repairing vehicles. You must be comfortable using Diagnostic computer software and have extensive knowledge of vehicle systems. We are also looking for someone who is just starting out on their career as a Auto Mechanic / Technician. We will help train you, because there is nothing better than on the job training. If you have a “never give up” attitude and are willing to problem-solve until you find the best solution for the customer, we want to hear from you. You are responsible to have your own hand tools, as most experienced do. Responsibilities Use your expertise and diagnostic tools to evaluate vehicle malfunction codes Assist with establishing service center procedures for tracking repair status, maintaining technical documentation, and other necessary protocols Carry out routine vehicle maintenance tasks such as tire rotations, oil changes, and brake pad replacements Conduct in-depth vehicle inspections of all systems, including engine, suspension and brakes Ensure a high level of customer satisfaction and repeat business Convey necessary vehicle repair information to office manager in a clear and concise manner Qualifications High school diploma or GED are preferred. An associate degree or completion of an automotive service technician training program is preferred Automotive Service Excellence/ASE certification or Society of Automotive Engineers/SAE certification is preferred Strong service and communications skills are required
• Work with carriers to ensure shipments are dispatched, loaded, and emptied in a timely manner., • Ensure all logistics activities accurately reflect the actual times the work transpired., • Understand all customer requirements and implement plans to meet service expectations., • Be familiar with the geographic service areas and the industry-standard rates applicable to each., • Respond to all customer inquiries—both internal and external—regarding loads, services, or billing information., • Source new customers by developing leads and cold-calling potential clients., • Create, develop, and maintain strong business relationships with customers., • Continuously increase and maintain an understanding of current market conditions and business trends., • Manage and negotiate rates based on current market demand., • Thoroughly understand the complexities and rapid changes in the freight industry, and use this knowledge to better serve the existing client base. Requirements: The successful candidate will have 6months to 2+ years of experience in Sales, Supply Chain/Logistics, Customer Service, or Customer Relationship Management. They should possess a high energy level, a positive attitude, keen attention to detail, and the ability to thrive in a high-pressure environment. • Proficient in Excel, Microsoft Office products, and transportation industry software., • Strong accuracy in data processing, including the ability to reconcile work, follow up, and correct errors when needed., • A confident, self-directed individual who can identify and resolve problems independently., • Excellent interpersonal skills with the ability to interact professionally with a wide range of internal and external stakeholders., • A proactive approach to improving operational efficiency driving updates in software and processes to enhance accuracy and reporting.