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  • GLOBAL OPS - Field Operations Specialist - Manhattan
    GLOBAL OPS - Field Operations Specialist - Manhattan
    8 hours ago
    Full-time
    Manhattan, New York

    Location: Manhattan (back up to Brooklyn) Employment Type: Full-time - Salaried Work Setting: Field-Based (Multi-Site) Schedule: Tuesday to Saturday (50 hours workweek in the field; with flexible coverage requirements) Compensation: • Unarmed: $62,400 annually, • Armed: $76,700 annually (must possess valid NYS Armed Guard License and Unrestricted Carry Permit) * About the Role The Field Operations Specialist (the "FOS") serves as a critical operational stabilizer within GLOBAL OPS' Field Management structure. This is a high-responsibility, field-based role designed to ensure coverage continuity, site familiarity, and real-time operational support across assigned regions. This role is not a traditional supervisory position. Instead, it is focused on operational excellence, rapid response, site presence, and quality assurance across multiple locations. The FOS plays a key role in supporting Managers of Field Operations and the Director of Security Operations by ensuring that field operations run smoothly, consistently, and professionally. This role is structured as a developmental pathway into formal field management leadership. * Key Responsibilities 1. Regional Shift Coverage & Workforce Stabilization • Provide on-site coverage in response to call-outs, absences, and urgent staffing needs, • Float between multiple client locations within assigned region, • Maintain operational continuity during scheduling gaps, • Support staffing stabilization efforts during peak operational periods * 2. Site Familiarization & Operational Readiness • Develop working knowledge of all assigned sites, including post orders and client expectations, • Conduct regular site visits and walkthroughs, • Perform perimeter checks and site checks, • Identify operational inconsistencies and escalate appropriately * 3. Incident Response & Escalation Support • Respond to urgent field incidents in coordination with Company Management, • Support proper incident documentation and reporting, • Maintain composure and professionalism during high-pressure situations, • Reinforce escalation protocols and operational standards * 4. Quality Assurance & Standards Enforcement • Reinforce company protocols and professional conduct standards, • Support onboarding shadowing for new agents, • Provide real-time feedback to Managers regarding operational trends, • Model accountability, punctuality, and field professionalism * Authority & Reporting Structure • Reports directly to the Manager of Field Operations, • No direct reports, • No hiring, termination, or disciplinary authority, • No client contract ownership This role supports field management. * Qualifications • Minimum 5 years of private security or related operational experience, • Valid NYS Security Guard License (required), • Valid NYS Armed Guard License (required for Armed role), • Strong understanding of field security operations, • Ability to travel between multiple NYC locations, • Professional communication skills (verbal and written), • Ability to remain calm under pressure, • Strong situational awareness and decision-making ability * Physical & Work Requirements • Ability to stand and walk for extended periods, • Ability to travel between sites throughout NYC, • Flexibility for evenings, weekends, and emergency coverage, • Ability to respond to urgent operational needs * What Success Looks Like • Reliable coverage stabilization, • Clear, professional incident escalation, • Strong site familiarity across region, • Reduced operational disruption, • Positive client and internal feedback, • Demonstrated readiness for advancement into Field Management * Career Path Security Agent ↓ Field Operations Specialist ↓ Manager of Field Operations ↓ Director of Security Operations This role is designed as a developmental stepping stone for high-performing professionals seeking advancement into formal leadership roles. * Why Join GLOBAL OPS • Work within a structured and disciplined field management model, • Competitive compensation aligned with responsibility, • Clear advancement pathway, • Exposure to diverse operational environments, • Opportunity to contribute meaningfully to field stabilization

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  • Marketing Specialist
    Marketing Specialist
    1 month ago
    $50000–$65000 yearly
    Full-time
    Manhattan, New York

    Are you outgoing, driven, and passionate about working with people? We’re looking for a Direct Marketing Specialist to join our growing team. This is an exciting opportunity for someone who enjoys face-to-face interactions, thrives in a fast-paced environment, and wants to build a long-term career with unlimited growth potential. What You’ll Do: Represent nationally recognized brands through direct, face-to-face marketing campaigns. Engage with prospective customers to educate them on products and services. Build strong customer relationships while delivering exceptional service. Generate new business opportunities and maintain accurate customer records. Collaborate with team members to achieve individual and company goals. Participate in ongoing training, coaching, and professional development. What We’re Looking For: Strong communication and interpersonal skills. Positive attitude with a student mentality and willingness to learn. Self-motivated, goal-oriented, and highly coachable. Ability to work both independently and as part of a team. Previous experience in customer service, hospitality, retail, sales, or marketing is a plus—but not required. What We Offer: Paid training and hands-on mentorship. Clear advancement opportunities into leadership and management. Performance-based incentives and uncapped earning potential. A collaborative, energetic, and supportive team environment. Ongoing professional and personal development. If you’re looking for more than just a job and want an opportunity where your effort directly impacts your growth and earnings, we’d love to hear from you. Apply today and start building a rewarding career with a company that invests in your success.

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