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The Field Store Associate will be primarily responsible for driving and increasing sales at Lowe’s stores. This position will be responsible for engaging customers in the Paint and Pro departments, generating customer leads, implementing effective sales and marketing programs, providing exceptional customer service, and managing merchandising. Part-Time Field Store Associates are also expected to ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products. The individual selected for this role will be expected to work at Lowe’s Store #1624, located at: 700 Dibblee Dr, Garden City, NY 11530. This is a part-time position working weekdays/afternoons/weekends. The schedule is based on business needs and subject to change. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: _ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at _. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. The Field Store Associate plays a key role in driving sales growth, delivering training to Lowe’s associates, and ensuring high standards in service and merchandising execution. Service • Ensure high levels of customer satisfaction through excellent sales service, • Assist customers in person by determining needs and presenting appropriate products and services, • Build productive relationships and trust with wholesale and retail customers, • Maintain Pro customer color files, • Tint and mix products to customer specifications as needed, • Maintain adequate store appearance and inventory best practices, • Maintain adequate appearance of the color wall and back stock, • Build and maintain knowledge of all products to ensure effective customer recommendations, • Facilitate in-person customer connectivity between paint and pro desk, • Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including in-store promotional eventsSales, • Promote and represent Sherwin-Williams + Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors, • Follow and achieve sales goals on a monthly, quarterly, and yearly basis. Assist Sales Representatives in generating sales leads by interacting customersTraining, • Train Lowes associate on product knowledge an application methods, • Complete eLearning Modules, • Ensure HR Cloud trainings are up to date and within compliance Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: • Have at least a High School diploma or GED, • Have at least one (1) year of experience working in a delivery, retail, or customer service position, • Have previous work experience selling paint and paint related products, • Have previous work experience operating tinting and mixing equipment, • Have a valid, unrestricted Driver's license #SHWSales

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! The Senior Enterprise Security Architect is responsible for providing subject matter expertise in designing and implementing the security direction across Optimum’s enterprise platforms. This role emphasizes hands-on technical leadership, guiding the implementation, configuration, and automation of security controls to meet and exceed compliance and risk management goals. You will report to the Director of Enterprise Security Architecture and collaborate with other security architects, security engineers, network engineers, and application architects to ensure deployment of secure, scalable, and resilient solutions. Proficiency in cloud platforms (GCP, AWS, Azure) and a deep understanding of modern security practices are essential. • Provide technical leadership and mentorship to other Security Architects and Engineers., • Design, implement, and maintain enterprise security infrastructure aligned with architectural guidelines., • Provide subject matter expertise on technologies, best practices, and industry trends, ensuring Optimum remains at the forefront of innovation., • Design, implement, Document, and maintain complex security infrastructure to support Application development under defined Architecture Guidelines, in the Enterprise environment., • Help teams maintain and follow Security Architecture Best Practices, established standards, and provide solutions/proof of concepts., • Create, document, and promote security reference architecture consumable by engineering and development teams., • Provide subject matter expertise to promote a program of Secure by Design principles, ensuring adoption across the organization, ensuring that security is built into solutions from the outset, rather than being added as an afterthought., • Conduct platform, tool, and process assessments to evaluate existing security controls, identify weaknesses, and make recommendations and process improvements., • Assess security threats and risks to define and implement appropriate architectural security models., • Conduct in-depth technical research on the security implications of new technologies., • Participate in efforts and provide material support to business teams by planning and designing architectural solutions in support of security strategies and cross-functional technology teams throughout the organization., • Ensure that the platform's security risk controls, mitigations, and approach are aligned with security standards, IT, and business goals., • Ensure the proper security architecture and governance practices are put in place for emerging technologies such as AI/ML, GenAI, and other emerging technologies., • Software development architecture, including oversight and mandates for activities such as threat modeling for secure solution design, and specifically for Web Services design, as well as the OWASP Top Ten resilience reference architecture., • Provide direction and share insights on DevSecOps methodologies and practices, including operational discipline, security logging, monitoring, and alerts, which are essential components of the process., • Ensure security policy, compliance requirements, and best practices are implemented across the project portfolio., • Provide enterprise security and architectural guidance to ensure that the infrastructure supporting customer-facing products is compliant with legal, regulatory, and industry security standards., • Actively participate in long-term roadmap planning and architectural vision for Enterprise Security, • Collaborates with External Vendors, ensuring that their security practices align with the organization's security architecture standards., • Bachelor’s degree in Computer Science or related field preferred, • Enterprise Security / Enterprise Architecture Certifications (CISSP, CCSP, TOGAF 9, GCP Professional Cloud Architect, Azure Solutions Architect, etc.) preferred, • Prefer ten or more years of experience in Information Technology, • Prefer eight or more years of direct IT Security experience in one or more of the ten security domains, • Excellent analytical and problem-solving skills, with the ability to assess complex issues and develop effective solutions, • Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization, • Broad technical experience in several security disciplines, including endpoint and platform (Unix/Linux/Windows, mobile) controls, encryption/tokenization, identity and access management, PKI, data protection, and security tooling integration in complex environments, • Expertise across multiple security disciplines such as Data Protection, Compliance Validation, Vulnerability Experience with Network Security, Infrastructure Security (Active Directory, Group Policy, Endpoint management), CI/CD Security, Identity and Access Management, Logging and Monitoring, Incident Response, Data and Analytics, and Resiliency, • Experience with Infrastructure as Code deployments and the security review process, • Ability to communicate complex technical concepts to diverse audiences, • Hands-on experience with Security Services in Azure and in AWS such as IAM, KMS, VPC, Security Groups, AWS Inspector, and Guard Duty, • Experience building security reference architectures for complex information systems based on industry frameworks, • Familiarity with AI Tools and AI First mindset At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in $155,509 is $222,156 /year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Job Description: • Provide dedicated on-site IT/OT support, ensuring seamless operations, rapid incident resolution, and proactive maintenance at sites. Act as the primary point of contact for all local IT/OT issues and coordinate with remote teams for escalations. Responsibilities :- Incident Management & Resolution: • Act as Site SPOC for critical incidents (P1/P2) and coordinate with the Critical Incident Manager., • Perform triage and assignment of site alerts/incidents., • Provide hands-and-eyes support for break-fix issues that cannot be resolved remotely., • Adhering to SLAs agreed in the Scope, • ITIL Processes awareness and adhering to ITIL process workflow. Site Operations & Preventive Maintenance: • Conduct daily site walkthroughs and routine checks., • Maintain site-specific knowledge base and update manuals., • Performs routine maintenance and preventive checks to ensure the health of critical IT systems, • Assist in planned change management activities requiring on-site presence. Collaboration & Communication: • Bridge between L2/L3 support teams and business stakeholders., • Engage and escalate IT issues impacting business operations., • Coordinate and shadow dispatch engineers during work completion., • Reporting to the Track Lead / Team Lead at Site, • Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to, • resolve those problems, • Troubleshooting technical issues, • Attends operations related meetings., • Site review & meetings with site SPOC., • Meetings with vendors, OEMs on open actions, • Project support meetings Required Skills / Qualifications: • Minimum 5-77yrs hands on dedicated experience as deskside/Onsite support/local IT engineer, • Strong Microsoft Operating System installation (Win10 / Win11 / MAC OS X) and troubleshooting skills., • Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices, • Familiarity of IT-OT systems (SCADA, PLC, HMI), industrial networking, Windows-based engineering workstations., • ServiceNow for SLA tracking and ticket management., • Good knowledge in handling RF scanners, industry level label printers (Zebra, etc), • Hands on experience in handling Data center hardware., • Good knowledge on Virtualization, Network, Storage servers, backups, VMs, and Cloud technology., • Strong Customer service skills, • Able to handle unforeseen situations., • Knowledge on ITIL Ticketing tools such as ServiceNow, BMC remedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets. Additional Responsibility • Might need to travel to other sites based on demand and requirements., • On-call requirement for P1/Urgent issues outside regular support hours (local business hours)., • Handle operations and customer requirements as per process and agreed SOW., • Possible rotational shifts. Soft Skills • Excellent communication and conversation skills (Verbal and Written), • Coordination with HCL internal teams, stakeholders, and vendors, • Good documentation skills, • Good working knowledge of MS OFFICE, • Should have a great customer handling skill, • Can drive HCL’s value and its methodology, • Ability to adjust to evolving processes HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

About Baseball Lifestyle 101 BL101 began as an Instagram account started by a baseball obsessed teenager on his couch that started a community and has grown into something bigger than he ever could’ve imagined. Today, Baseball Lifestyle has over 200 employees, retail locations in malls and tournament complexes, and can be found in various sporting goods stores around the country, like Dick’s Sporting Goods, Scheels, and Academy. The community built at BL101 has grown with the company’s success and the mission to grow the love of baseball stands true every day. The journey at Baseball Lifestyle has brought our brand around the country to some of the biggest venues has to offer, and we will continue to spread our love of baseball and our brand to not just baseball fans, but everyone that is looking for the best off-field apparel the industry has to offer. About the role The Production Manager is a high-velocity operator at the center of a high-tempo, high-volume marketing production engine. As part of the centralized EPPO team, this role supports the Chief Content Officer, Director of Content Production, creative team in delivering best-in-class Marketing and Content. The Production Manager drives the day-to-day prioritization, coordination, and execution of promo deliverables and general content under constant tight timelines. This is a full-time, exempt position and will report directly to the Chief Content Officer. What you'll do • Lead the prioritization and execution of all A/V content production, leading daily alignment across marketing, creative, media, operations, and technical teams to ensure deliverables meet air dates, campaign strategy, and evolving business needs. Balances high-volume, simultaneous workflows, manages competing deadlines, and clearly communicates scope, timing, and tradeoffs to stakeholders., • Manage post-production operations every day, even under tight deadlines. Allocates resources as needed for team members and projects. Maintains project progress and ensures they are delivered on time. Anticipates problems and identifies risks early. Negotiates timelines when necessary. Offers service-oriented guidance in high-pressure situations. Helps keep teams focused and on schedule., • Own workflow accuracy and production readiness, ensuring all required information, assets, approvals, and technical specifications are entered into workflow management systems (e.g., Asana, Google Sheets) and secured before post-production begins, minimizing rework and last-minute disruptions., • Partner closely with Managers to forecast workload, anticipate versioning needs, and prepare derivative deliverables based on media orders and platform requirements, proactively planning capacity to meet peak demand periods., • Improve post-production workflows. Works with technology, media, and operations managers to create better processes. Finds ways to automate tasks and explores AI-supported solutions., • Manage and fulfill creative requests and deliverables. This includes prioritizing new requests for social, paid media, and other deliverables. Ensures these requests align with current priorities. Must not disrupt important timelines., • Perform additional duties in support of Content and Marketing initiatives as needed., • Perform other duties as assigned. Qualifications • 5+ years of experience in content creation, e-commerce, film studios, production companies, advertising agencies, or similar environments with high content volume. Proven success in managing projects that require quick turnaround under tight deadlines., • Bachelor’s Degree required; major in Television, Film Production, Media, Communications, or related field strongly preferred., • 2+ years of hands-on technical experience in post-production. This includes knowledge of linear and nonlinear editing workflows, audio and mixing, and animated graphics pipelines. It is also important to be aware of media codecs and formats. Additionally, familiarity with file-based and cloud-based post-production environments is required., • Experience coordinating cross-functional teams and balancing multiple concurrent projects in a deadline-driven marketing or broadcast setting., • Demonstrated ability to manage competing priorities in a high-volume environment, exercising sound judgment when timelines, resources, or stakeholder needs conflict., • Solid stakeholder management and communication skills, with the ability to diplomatically converse timelines, articulate tradeoffs, and align teams around clear priorities., • Calm, service-oriented leader who maintains composure under tension and approaches challenges with a solutions-focused mindset., • Highly organized and detail-oriented, with an anticipatory approach to anticipating workflow risks and preventing downstream issues., • Experience working within structured workflow and communication systems (e.g., Asana, Slack)., • Proficiency with Adobe and Google systems, spreadsheets, database systems, and general word processing tools., • Standing or sitting for extended periods., • Ability to lift 25 lbs., • Repetitive wrist motion., • Audible recognition of alarms. 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The Model (Why Top Sales Professionals Join Us) At GHA Technologies, you don’t just close deals—you: ✅ Prospect and win new accounts ✅ Keep and grow those accounts for years ✅ Build a recurring, compounding income stream 👉 This starts as a hunting role 👉 Then becomes your own account portfolio and long-term income and asset growth! Financial Highlights – $5,000 Week One Training Pay and Hiring Bonus! $10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks. $1000 per virtual or onsite appointment luncheon bonus Up to $3000 per week for meeting minimum call and one qualified onsite appointment. 200% of the profit margin for the first 90 days of orders shipped. 40% to 59% of the profit margin after 90 days Up to $10k new client account credits Up to $5k new account donation credits Up to $400 of gift cards for business building activities GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List. We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America! GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings! Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery. Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items. Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe. We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience. We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan. Please email your resume to recruiters@gha-associates.com and schedule a strictly confidential interview. Visit us at: https://www.gha-associates.com/

About MediSys Health Network & The Transformation Group+ (TTG) The Transformation Group+ (TTG) is a dedicated healthcare Managed Service Organization (MSO) and professional services firm. TTG’s team of healthcare specialists, analysts, and developers is united by a mission to strengthen healthcare operations through smart, reliable, and purpose‑driven technology. Our deep understanding of clinical and operational workflows allows us to build solutions that go beyond IT, helping providers deliver better care, improve outcomes, and work more efficiently. MediSys Health Network provides the financial foundation and long‑term stability for The Transformation Group+ (TTG). While your employment and benefits will be backed by MediSys — offering the job security — your day‑to‑day work will be with TTG, supporting a diverse portfolio of hospitals, clinics, and health networks. Work location Hybrid work schedule (3 days in office, 2 days remote) - first 90 days are on fully in office If located outside of the NYC/Long Island area, fully remote options are available. Travel may be required based upon client needs. Job Description The Transformation Group+ (TTG) is a healthcare‑specific Managed Services Organization (MSO) delivering high‑impact IT, security, and compliance services to provider organizations nationwide. We are seeking a Senior Information Security Director who can operate at the intersection of hands‑on engineering, strategic advisory, and leadership execution. This role is responsible for assessing, implementing, and managing comprehensive security programs for healthcare clients—spanning technical controls, governance, risk, compliance, and incident response. You will also support TTG’s internal security posture, ensuring our own environment reflects the standards we deliver to clients. The ideal candidate brings deep technical expertise, strong client‑facing communication skills, and the ability to translate complex security requirements into practical, scalable solutions. Responsibilities Client Advisory & Engagement • Lead security assessments for prospective and existing clients, identifying gaps, risks, and improvement opportunities across infrastructure, applications, cloud environments, and organizational processes., • Present findings and recommendations to technical and non‑technical stakeholders with clarity and confidence., • Serve as a trusted advisor on security architecture, compliance requirements, and best‑practice frameworks relevant to healthcare organizations. Security Engineering & Operations • Implement, configure, and manage security controls across Active Directory, Azure, IAM, endpoint protection, network security, and cloud environments., • Oversee or support Epic Security administration, access governance, and template/role design., • Develop and execute vulnerability management processes, including scanning, remediation planning, and reporting., • Support or lead incident response activities, including triage, containment, investigation, documentation, and breach notification coordination. Governance, Risk & Compliance • Conduct ongoing risk assessments, threat/vulnerability analyses, and control evaluations aligned with healthcare regulatory requirements (e.g., HIPAA, HITECH) and industry frameworks., • Develop, maintain, and implement security policies, standards, and procedures for both TTG and client organizations., • Support audit readiness and audit response activities for internal and client environments., • Lead or contribute to Disaster Recovery and Business Continuity planning, testing, and program management. Program Leadership & Continuous Improvement • Design and oversee security program components such as monitoring, logging, SIEM use cases, DLP, identity governance, and access review processes., • Drive continuous improvement initiatives across security operations, compliance workflows, and client service delivery., • Deliver or coordinate security awareness training and promote a culture of security across TTG and client organizations., • Collaborate with TTG leadership to ensure alignment between security strategy, operational execution, and client needs. Qualifications • 7+ years of experience in Information Security, with a blend of engineering, consulting, and program leadership responsibilities., • Team player with strong collaboration skills, a positive attitude, and solution-oriented mindset., • Demonstrated ability to communicate complex concepts to business stakeholders, and lead client-facing meetings, operating as a service provider to deliver value., • Strong understanding of healthcare regulatory requirements and security frameworks (HIPAA, NIST CSF, CIS Controls, SOC 2, etc.)., • Hands‑on experience with IAM, Azure security, AD hardening, endpoint security, vulnerability management, and incident response., • Experience with Epic Security., • Industry‑standard certifications strongly preferred: CISSP, CISM, HCISPP, Security+, CEH, or equivalent., • Compensation, • The compensation for this role includes a salary or contract range of $150,000–$230,000. Candidates may be hired as either W‑2 employees or 1099 contractors, depending on the role and mutual preference. Additional benefits and perks may also be available, depending on the position and employment terms., • This range and total compensation reflect several factors, including skills, experience, training, certifications, and organizational needs.

Job Summary We are seeking a skilled Palo Alto Firewall Engineer to design, implement, manage, and optimize Palo Alto Networks security solutions. The ideal candidate will have strong hands-on experience with next-generation firewalls and a solid understanding of network security principles to protect enterprise environments. Key Responsibilities • Design, deploy, configure, and maintain Palo Alto Networks firewalls (PA-Series, VM-Series), • Manage security policies, NAT rules, VPNs (IPSec/SSL), and threat prevention profiles, • Configure and manage Panorama for centralized firewall management, • Monitor firewall performance, logs, and alerts; troubleshoot network and security issues, • Implement security best practices, including application control, URL filtering, and SSL decryption, • Perform firewall rule reviews, audits, and policy optimization, • Support network segmentation and Zero Trust security initiatives, • Collaborate with network, security, and IT teams to support business requirements, • Maintain documentation for configurations, procedures, and network diagrams, • Participate in change management and on-call support as required Required Skills & Qualifications • Strong experience with Palo Alto Networks firewalls, • Hands-on knowledge of Panorama, • Experience with IPSec and SSL VPN configurations, • Solid understanding of TCP/IP, routing, and network security concepts, • Experience with security features such as Threat Prevention, WildFire, URL Filtering, and App-ID, • Ability to troubleshoot complex network and security issues Preferred Qualifications • Palo Alto Networks certifications (PCNSE. NGFE), • Experience with cloud firewalls (AWS, VM-Series), • Knowledge of automation using APIs, Ansible, or Terraform Education & Experience • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience, • 5+ years of experience in network security or firewall engineering Benefits: • Competitive salary and benefits package ($120,000 - $160,000), • Opportunities for professional development and growth., • Collaborative and supportive work environment. Work location • Hybrid work schedule (3 days in office, 2 days remote) - first 90 days are on fully in office

WHO WE ARE LOOKING FOR We are seeking a motivated and detail-oriented Assistant/Associate Designer to join our Apparel / Softgoods team, supporting Apparel and Swimwear across both Men’s and Women’s. This role focuses on supporting the design and development of performance-driven apparel and swimwear and requires a passion for sport, product creation, and innovation, along with strong organizational skills, clear communication, and the ability to manage multiple tasks in a fast-paced environment. The ideal candidate is eager to learn and grow, with the ability to translate ideas into clear visual concepts while supporting the broader design vision. You have a strong interest in performance apparel, an understanding of sport culture, and a keen eye for detail. You will assist in bringing design concepts to life through strong execution, collaboration, and a willingness to take initiative. Through research, market awareness, and consumer insights, you will help support the creation of relevant and innovative product solutions aligned with business goals. This role requires both creative thinking and strong attention to detail throughout the design and development process. You are collaborative, curious, and proactive—passionate about performance apparel and excited to contribute to a growing and dynamic design team. WHAT YOU’LL WORK ON • Support the design team across Running, Training, and Swimming categories., • • Assist in identifying product opportunities through research, trend analysis, and competitive benchmarking., • Partner with cross-functional teams (development, merchandising, production) to support execution and timelines., • Assist in preparing presentations, boards, and materials for internal reviews., • Contribute to seasonal concepts, product narratives, and design direction., • Support wear testing, sample reviews, and product feedback processes., • Help maintain organization of design files, materials, and development tracking. QUALIFICATIONS & EXPERIENCE • Bachelor’s degree in Apparel or Fashion Design, or related field (or equivalent experience)., • 1-4 years of relevant apparel design experience (internships included)., • Interest or exposure to performance or activewear design is a plus. DESIGN, MATERIALS & TECHNICAL SKILLS • Basic understanding of garment construction, materials, and fit., • Familiarity with performance fabrics and trims is a plus., • Ability to sketch and support technical design packages (Adobe Illustrator preferred)., • Willingness to learn prototyping, sampling, and development processes. DESIGN THINKING & PROBLEM-SOLVING • Strong attention to detail and organizational skills., • Ability to take direction and apply feedback effectively., • Curious mindset with interest in trends, innovation, and performance design. COLLABORATION & EXECUTION • Strong communication skills and team-oriented mindset., • Ability to manage multiple tasks and meet deadlines., • Comfortable working in a fast-paced, evolving environment. CULTURE & INTERESTS • Interest in performance apparel, sport, and active lifestyles., • Passion for design, creativity, and continuous learning. TOOLS & PORTFOLIO • Proficiency in Adobe Creative Cloud (Illustrator, Photoshop)., • Portfolio required, showcasing design process, creativity, and technical skills.

Job DescriptionBenefits: • Employee discounts, • Paid time off, • Training & development, • Tuition assistance The SEL & Math Specialist is a push-in instructional specialist responsible for delivering high-quality Social-Emotional Learning (SEL) and Mathematics curriculum to children across all classrooms Infants, Toddlers, Preschoolers, and Pre-K Students. This role serves as a critical bridge between classroom instruction and whole-child development, using data-driven practices to support student growth in alignment with Cloud Early Pathways. The SEL & Math Specialist plans and delivers developmentally appropriate lessons, coordinates with Lead Teachers, maintains detailed documentation, and collaborates closely with the Educational Director to ensure all children receive consistent, high-quality SEL and mathematics support. PRIMARY RESPONSIBILITIES 1. Curriculum & Instruction Deliver SEL lessons using Second Step and ED-provided curriculum across all assigned classrooms. Deliver Math activities using Teaching Strategies GOLD and ED-provided curriculum across all assigned classrooms. Plan all lessons during the embedded 1-hour Planning Block (9:3010:30 AM) each day. Post all lesson activities and materials on Playground App a minimum of one week in advance. Ensure lessons are age-appropriate, engaging, and aligned with Cloud Early Pathways and program goals. Maintain consistent lesson pacing all push-in sessions are 1520 minutes in duration. Coordinate lesson timing and delivery with classroom Lead Teachers to support (not disrupt) existing routines. 1. Data, Assessment & Reporting Observe and document individual student progress during all push-in sessions. Enter assessment data and observational notes into the Playground App on a regular, ongoing basis. Compile and submit student data reports to the Educational Director as requested. Use data to inform lesson planning and identify students needing additional support or intervention. Participate in data review meetings with the Educational Director as scheduled. 1. Playground App & Documentation Post all planned activities, lessons, and student updates on the Playground App minimum one week prior to delivery. Maintain up-to-date records of lessons delivered, student observations, and intervention notes. Ensure all Playground App documentation is clear, professional, and family-facing ready. 1. Classroom Coverage Cover classrooms daily Supervise Family Style Eating; model table manners and positive mealtime conversation. Lead and actively supervise outdoor play; ensure child safety at all times. 1. Operations & Supplies Identify and report supply needs to the Operations team. All supply requests must receive Educational Director approval prior to submission to Operations. Maintain an organized inventory of curriculum materials and manipulatives. 1. Health, Safety & OCFS Compliance Maintain required staff-to-child ratios at all times when providing classroom coverage. Actively supervise children indoors and outdoors; never leave children unattended. Follow all sanitation, hygiene, and safety procedures. Report incidents and safety concerns promptly to the Educational Director. 1. Family Engagement & Communication Post lesson activities and student highlights on the Playground App for family visibility. Communicate professionally and responsively with families as needed. Support a culturally responsive, inclusive environment that honors all families. 1. Professional Responsibilities Arrive on time and fully prepared for all scheduled sessions. Communicate proactively and professionally with the Educational Director and Lead Teachers. Maintain confidentiality of all student and family information at all times. Participate in staff meetings, professional development, and required training. Model positive, nurturing, trauma-informed interactions with children at all times. Uphold The CLOUD Development Networks professionalism and conduct standards.

Job DescriptionWe are seeking a highly skilled Senior Network & Infrastructure Technician with strong hands-on experience in enterprise networking and virtualized environments. This role requires expertise in routing, switching, firewalls, and virtualization platforms, along with practical exposure to cloud services such as Azure. The ideal candidate will be comfortable working in complex environments, troubleshooting advanced issues, and supporting both on‑premises and cloud-based infrastructure, with bonus experience in IP and cloud-based telephony solutions. This is an on-site position in Westbury, NY. The work hours are Monday - Friday from 8a – 4:00p. Our benefits include Medical, Dental and Vision Insurance; 401k with company match and PTO. Key Responsibilities • Design, configure, implement, and support enterprise-level network infrastructure, including routers, switches, and firewalls, • Administer and troubleshoot routing and switching (VLANs, OSPF, BGP, spanning tree, QoS, etc.), • Manage, maintain, and optimize firewall platforms (configuration, security policies, VPNs, and monitoring), • Deploy, administer, and troubleshoot VMware environments, including ESXi hosts, vCenter, and virtual networking, • Support and maintain Microsoft Azure infrastructure, including virtual machines, networking, and hybrid connectivity, • Perform advanced troubleshooting across network, virtual, and cloud systems to quickly identify and resolve issues, • Assist with infrastructure upgrades, migrations, and new technology implementations, • Provide support and maintenance for IP and cloud-based phone systems (VoIP, SIP, call routing, and basic troubleshooting), • Ensure systems follow industry best practices for security, reliability, and performance, • Document configurations, procedures, and solutions for long-term operational support, • Collaborate with internal teams and vendors to resolve complex issues and improve infrastructure designRequired Qualifications, • Strong hands-on experience with networking and routing in a production environment, • Proven experience with enterprise firewalls, switches, and routers, • Real-world experience administering VMware environments, • Working knowledge of Microsoft Azure, including networking and virtual machines, • Solid understanding of TCP/IP, DNS, DHCP, VPNs, and WAN technologies, • Experience troubleshooting complex network and infrastructure issues end-to-end, • Ability to work independently while also collaborating effectively with technical teams, • Strong documentation and communication skillsPreferred / Nice-to-Have Qualifications, • Experience with IP or Cloud Phone systems (VoIP, SIP, Microsoft Teams Phone, etc.), • Familiarity with hybrid on‑prem/cloud environments, • Exposure to network monitoring and security tools, • Relevant certifications (preferred but not required), such as:, • Cisco (CCNA / CCNP), • VMware (VCP), • Microsoft Azure (AZ-series certifications#LI-Onsite #FutureTechJobs #SG-1 Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Powered by JazzHR 5lpk4vmuRx

Job DescriptionWith headquarters on Long Island, come see why Long Island Business News honored LDI Connect with an award that recognizes our commitment to a high performing- yet people-centered workplace culture. Our other offices in CT, NYC (right in Time Square), NJ and LA share the same commitment! LDI Connect is a high-performing technology services company with a proven track record of creating rewarding careers. We do it all - from commercial security solutions, document management, managed IT services, hosted/cloud services, phone systems, and professional audio/video systems, AI and even copiers, printers, with a full line of production equipment. At LDI Connect, sales is about building trust, solving real business problems, and growing long term client relationships. We know strong sales performance comes in different styles. Previous sales experience is helpful, but not the only path to success. We value transferable skills, fresh perspectives, and people who want to build something long term. What You’ll Do as a Technology Solutions Sales Executive: • Build and manage meaningful, long-term client relationships, • Identify business challenges and recommend practical technology solutions that truly fit each customer's needs., • Work with internal specialists across IT, communications, and workplace technology, • Grow your territory through thoughtful account development NOT one-off transactions, • Continuously develop your skills with coaching, mentorship, and leadership support, • Travel locally to businesses of various sizes and verticals. Must have reliable source of transportation and valid driver’s license (may not be required for NYC). What Defines Success at LDI Connect? • Consistent effort and curiosity, • Strong communication and listening skills, • Integrity in how you sell and serve customers, • A desire to learn, improve, and grow your career Why Join LDI Connect? • A supportive, collaborative sales culture not a “sink or swim” environment, • You’ll offer industry-leading solutions by representing top-tier products and services that empower local businesses., • A team that values relationships, accountability, and respect, • Recognition for results and how you achieve them, • Your earning potential here is truly UNCAPPED but to provide some specifics, two thirds of our reps are earning well over 100K per year. This includes a base salary between 45-60K which is based on experience and geography. Our top performers earn over 400K! If you’re motivated, curious, and interested in a sales career where relationships matter, apply to your future at LDI Connect, today! Have questions? Please reach out to our Talent Acquisition Manager, Ali Senatro, at asenatro@myldi.com. LDI Connect and affiliates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR B4f5L869KG

Job Description Kenstan Lock Company is a leading designer and manufacturer of highly engineered locking systems for the retail, government, and medical industries. We are seeking a highly technical and strategic Director of Product Management to lead the development and evolution of our next generation of connected security and access-control products. This role is not just about managing a roadmap or shipping features, it is about owning products through their full lifecycle — from market discovery and product strategy, through development, launch, adoption, and long-term commercial success. The ideal candidate brings deep experience managing technical products that combine hardware and software components, such as IoT devices, connected systems, embedded technology, access control, smart devices, or industrial technology platforms. You should be equally comfortable discussing firmware constraints with engineers, software architectures and integration with high-value customers, and business strategy with executive leadership. This is a hands-on leadership role for someone who thrives in ambiguity, drives clarity across cross-functional teams, and takes accountability for outcomes. You will work closely with customers, engineering, operations, sales, and executive leadership to translate real-world problems into scalable, technically sound product solutions that deliver measurable business impact. Responsibilities Product Strategy and Ownership • Own and drive the product vision, roadmap, and lifecycle for connected hardware/software product lines., • Identify market opportunities, customer pain points, and competitive gaps to shape product strategy and investment priorities., • Lead products through the full lifecycle: discovery, validation, development, launch, adoption, scaling, and profitability., • Define and monitor KPIs related to product adoption, operational performance, customer satisfaction, and business impact., • Balance customer needs, technical feasibility, operational realities, and commercial priorities in decision-making. Customer Discovery and Market Validation • Conduct customer interviews, participate in site visits, and manage ongoing engagement to deeply understand customer strategic needs, user workflows and operational challenges., • Identify high-value use cases and product opportunities where technology can create meaningful differentiation., • Validate concepts quickly using prototypes, pilots, proof-of-concepts, and iterative feedback loops., • Translate customer and field insights into actionable product direction and prioritized development initiatives. Technical Product Leadership • Partner closely with hardware, firmware, software, and systems engineering teams to define and deliver integrated product solutions., • Develop detailed product requirements, technical specifications, user stories, workflows, and acceptance criteria., • Drive alignment between hardware and software development timelines, dependencies, and release planning., • Understand and evaluate technical tradeoffs related to embedded systems, cloud connectivity, integrations, security, reliability, and manufacturability., • Help guide architectural and platform decisions that support scalability and long-term product evolution. Cross-Functional Leadership • Collaborate with Engineering, Operations, Sales, Marketing, Customer Success, and Leadership to ensure successful product delivery and adoption., • Support go-to-market planning, product positioning, customer rollout strategies, and training initiatives., • Communicate clearly and effectively with executive leadership on product strategy, risks, timelines, insights, and recommendations., • Act as the connective tissue between technical teams and business stakeholders. Accountability and Execution • Take full ownership of product outcomes, not just process execution., • Drive initiatives forward in environments where requirements may be evolving or incomplete., • Push through obstacles, resolve ambiguity, and drive teams toward clear conclusions and measurable results., • Make evidence-based recommendations on product investment, prioritization, enhancement, or sunset decisions. Qualifications • 7+ years of product management experience, with significant experience leading technical products that combine hardware and software., • Experience with connected devices, IoT systems, access control, embedded systems, industrial technology, smart devices, or related technical product environments., • Strong technical fluency and ability to work effectively with hardware, firmware, software, and systems engineering teams., • Demonstrated success leading products from concept through commercialization and long-term growth., • Experience conducting customer discovery and translating insights into actionable product strategies and requirements., • Strong understanding of agile product development methodologies and cross-functional execution., • Excellent communication and leadership skills, with the ability to influence both technical and non-technical stakeholders., • Analytical and data-driven mindset with experience defining and tracking product success metrics., • Bachelor’s degree in Engineering, Computer Science, Business, or a related field preferred. Preferred Qualifications • Experience in physical security, access control, hospitality technology, IoT, or operational technology environments., • Familiarity with cloud-connected platforms, mobile applications, APIs, wireless communication protocols, or device management systems., • Experience managing products with both recurring software revenue and physical hardware components., • MBA or advanced technical degree is a plus.

Job DescriptionSenior Managed Services Engineer (L2/L3) – Enterprise MSP Location: Remote / Hybrid (EST business hours) Job Type: Full‑time Company: LincolnIT Job Summary LincolnIT is seeking a Senior Managed Services Engineer (L2/L3) to support a large, enterprise‑scale managed services engagement delivered under a hybrid MSP/MSO model. This role is dedicated to a single client environment and is responsible for day‑to‑day operational execution across infrastructure, cloud, identity, Microsoft 365, endpoint operations, and data protection. This position is ideal for an experienced MSP engineer who values ownership, stability, and disciplined service delivery over ticket churn or ad‑hoc project work. Key Responsibilities Infrastructure & Cloud Operations • Operate and support VMware and AWS environments, • Provision and decommission Windows and Linux servers, • Maintain OS build standards, capacity validation, and inventory accuracy, • Support Microsoft server platforms including SQL, RDS, and VDIPatch & Vulnerability Management, • Execute monthly OS patching for Windows and Linux servers, • Support emergency and zero‑day patching activities, • Perform patch validation, rollback, and post‑patch verification, • Remediate vulnerabilities aligned to CVSS severity and approved change windows, • Document remediation outcomes and approved exceptionsApplication Patch Support, • Coordinate patching with internal application owners and third‑party vendors, • Execute approved patch plans during maintenance windows, • Validate application functionality post‑patch, • Document dependencies, outcomes, and issuesBackup, Storage & Data Protection, • Administer enterprise backup and recovery platforms (e.g., Rubrik, Pure Storage, Dell PowerScale, Azure Files, M365 workloads), • Monitor backup jobs and remediate failures, • Perform file‑level, mailbox‑level, and VM‑level restores, • Support retention, compliance alignment, and restore testingIdentity & Access Management, • Administer Active Directory (users, groups, GPOs, OUs), • Execute access change requests and decommissioning activities, • Support Microsoft Entra ID user, role, and Conditional Access administration, • Maintain identity hygiene and lifecycle processesMicrosoft 365 Administration, • Administer Microsoft 365 tenant services, • Manage licensing and configuration settings, • Support Exchange Online and hybrid environments, • Perform mailbox provisioning, permissions management, and mail‑flow troubleshooting, • Execute litigation hold and retention administration (administrative tasks only)Endpoint Management & Security Operations, • Support endpoint patching and vulnerability remediation at scale, • Enforce CIS and approved security baselines, • Execute endpoint policy enforcement and failure remediation, • Support compliance and remediation reportingIncident, Request & Change Execution, • Respond to and resolve incidents across servers, endpoints, and Microsoft 365 (P1–P4), • Participate in a 24×7 on‑call rotation for Priority 1 incidents, • Execute approved changes in accordance with CAB and ITIL processes, • Coordinate escalations with vendors and internal specialist teams, • Contribute to root cause analysis and continuous service improvementHow This Role Operates, • Dedicated to a single enterprise client during business hours (staggered shifts), • Works within a governed MSP framework (SDM, SLAs, CAB), • Uses automation and tooling for repeatable operational tasks, • Supported by shared NOC, cloud, escalation, and specialist teamsRequired Qualifications, • 5+ years of experience in MSP or enterprise IT operations, • Strong Windows Server and Active Directory administration skills, • Hands‑on VMware experience; AWS operational experience preferred, • Microsoft 365 and Exchange Online administration experience, • Proven experience with patching, vulnerability remediation, and backups, • Familiarity with ITIL‑aligned incident, problem, and change management, • Experience supporting large‑scale environments (hundreds of servers, thousands of endpoints), • Strong documentation and operational disciplinePreferred Qualifications, • Healthcare or regulated‑industry experience, • Experience with Rubrik, Citrix, Pure Storage, or similar platforms, • Microsoft, VMware, or AWS certificationsWhat We Offer, • Enterprise‑grade environments and long‑term client engagements, • Clear scope, ownership, and accountability, • Mature MSP operating model with strong governance, • Support from shared specialist and escalation teams, • Competitive compensation and benefitsWhy LincolnIT At LincolnIT, we focus on operational excellence, clarity, and accountability. This role offers real ownership, stability, and the opportunity to work in a disciplined MSP model supporting enterprise clients — without chaos or ambiguity. Powered by JazzHR VfW8Q6G3wz

Job Description$70,000 - $90,000 + VIP Bonus Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Job Description The Project Manager II role is responsible for the management of work within a development team. They are responsible for the intake and management of client enhancements, system bugs, and project requests associated with their given team and area of system focus. They are responsible for communicating feasibility, costs and scheduled timelines and potential delays to clients. They are responsible for owning and maintaining client relationships. Primary Duties and Responsibilities: Work closely with Tech Support on the intake of client requests Communicate feasibility, cost estimates and scheduled timelines to clients. Coordinate between clients and developers to obtain clarity around request or issues, utilizing the most appropriate communication method. Prioritize and schedule tickets for developers to work on a weekly basis. Coordinate between internal staff, as well as third parties, to work together on items that require cross-team coordination. Manage issues and risks that arise. Own client relationships and act as a necessary point of contact and escalation for said clients. Maintain strong relationships with clients through regular communication and scheduled calls to identify priorities, provide updates and discuss issues. Learn basic navigation and troubleshooting skills, specific to development team, for the IMS system. Other duties as assigned by management. Skills and Qualifications: Bachelor’s Degree or relevant business experience. At least five years of experience in the insurance or financial services industry. At least five years of client facing business analysis experience or product management experience, involving IT, marketing, customer service, human resources, and development. Proven experience successfully managing maintenance requests and/or multiple projects concurrently. Excellent written and verbal communication skills. Excellent interpersonal and negotiating skills. Strong organizational skills. Attention to detail required with good follow-through. Prior experience working on a Scrum team and knowledge of Kanban a plus. Additional Requirements and Details: Travel required up to 10% of the time. Occasional lifting and/or moving up to 10 pounds. Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.). Frequent sitting and/or standing. #LI-Hybrid THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. · Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. · Win Together: We work together as one team, showing empathy and respect along the way. · Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. · Say It, Do It: We honor every one of our commitments because integrity is important to us. · Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. · We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings. The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Job DescriptionDescription: Location: Mineola, NY About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full-time Digital Marketing Manager to join our team. The Digital Marketing Manager is responsible for assisting with designing, creating, and executing marketing initiatives to support the growth and expansion of the company's products and services. The individual in this role will create and convey brand messages, as well as improve brand awareness through the appropriate channels to reach the target audience. They will liaise with external vendors to execute marketing campaigns, develop presentations, provide reports based on collected information, including marketing trends, competition, new products, and pricing, and coordinate involvement in conferences, exhibitions, and marketing seminars, as needed. Essential Job Duties and Responsibilities • Assists the Director of Marketing with all initiatives regarding branding, communications, digital & public relations., • Manages all promotional items, vendors, and inventory for all branding items., • Conducts market research., • Reports and recommends strategies to support growth., • Organizes marketing campaigns and events, including webinars., • Facilitates cross-functional team efforts., • Assists in the execution of marketing campaigns., • Strategizes with the Director of Marketing on implementing initiatives., • Coordinates, contributes, and assists with vendor management for all services/initiatives., • Supports the department by organizing/contributing PowerPoint presentations., • Tracks campaign deliverables, objectives, and timelines., • Monitors the social media calendar and monitors/tracks comments., • Coordinates deliverables for trade shows/seminars/events and meetings, as needed., • Contributes to the creative process for website, social media, collateral, email campaigns, and all marketing initiatives., • Maintains the Company's social media schedule and postings., • Creates marketing assets for social media and other marketing initiatives., • Maintains copy and design for public, investor relations, and internal websites, and coordinates with the host vendors, as needed., • Maintains marketing messages on in-branch monitors., • Promotes our services, business units, products, and brand., • Collaborates with cross-functional teams on various bank product launches and project initiatives., • Assists in preparing marketing plans., • Engages in supporting all internal and external clients., • Assists in launching new products/initiatives., • Processes vendor invoices., • Assists with the execution of the corporate strategic plan., • Supports new branch openings., • All other marketing and communications duties as required. Education and Experience • Bachelor’s degree in marketing is preferred, but not required, • 5+ years of marketing experience in a financial company or banking preferred, • Experience with website content management system (CMS) WordPress/Kadence, Customer Relationship Management (CRM) system, social media channels and platforms, design software, browser listings, banking technology software, webinar platforms, and various other applications (e.g., Screen Cloud, Notified Media, Constant Contact, Hootsuite, Canva, Meta Business Suite, Google Analytics, Google Business Profile, Send Grid), • Proficient in all Microsoft applications (e.g., SharePoint, Teams, Excel, Word, PowerPoint, Forms, etc.) Skills and Abilities • Excellent verbal and written communication skills, • Excellent interpersonal skills to establish relationships with all team members, vendors, and all other marketing relationships., • Excellent technical ability to assist with the implementation of all departmental initiatives (e.g., marketing, advertising, social media, sponsorships, etc.), • Must be detail-oriented, • Ability to perform in a fast-paced environment., • Ability to juggle multiple projects and short timelines, • Comfortable dealing with all levels of management Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Salary: $84,000 - $101,000; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job Description ???? Nassau Candy Program Manager, Business Applications ???? Location: Hicksville, NY (Hybrid or Onsite Preferred) ???? Department: Business Systems ???? Reports To: Director, Business Applications ???? About Nassau Candy Nassau Candy is a premier manufacturer, importer, and distributor of specialty confections, fine foods, and promotional products. As we continue to scale, we are investing in modern business systems to drive operational efficiency, data visibility, and long-term growth across our manufacturing, distribution, and promotional business lines. ???? Position Summary We are seeking an experienced Project Manager, Business Applications to lead a strategic ERP transformation to NetSuite ERP, delivered in partnership with a third-party implementation consulting firm. This role serves as the internal program owner, ensuring strong collaboration between business stakeholders, IT, and the external system integrator. You will drive execution, accountability, and delivery outcomes across a complex, multi-functional environment. Success in this role means building a scalable, modern software ecosystem that improves productivity, ensures data integrity, and supports long-term business growth. ???? Key Responsibilities???? Program & Partner Leadership Own end-to-end program delivery in collaboration with the NetSuite implementation partner Define clear roles, responsibilities, and accountability across internal teams and partners Establish governance frameworks (steering committees, status reporting, escalation paths) Hold partners accountable to scope, timeline, budget, and quality (SOW adherence) ???? Vendor & System Integrator Management Serve as the primary point of contact for the NetSuite consulting partner Manage Statements of Work (SOW), change requests, and commercial alignment Monitor partner performance against SLAs/KPIs Challenge and validate partner recommendations to ensure alignment with business objectives Coordinate across additional vendors (WMS, EDI, CRM, payment gateways, etc.) ???? Business Process Alignment & Ownership Ensure business requirements are clearly defined, prioritized, and validated Facilitate design workshops with SMEs and partner consultants across: Manufacturing (production, quality, lot/traceability) Distribution (inventory, warehousing, logistics) Promotional/Souvenir business (pricing, rebates, ERP integrations) Drive decisions on configuration vs. customization with scalability in mind Balance standardization with critical business needs ???? Delivery Oversight Oversee key ERP implementation phases: Solution design System configuration Data migration Integrations Testing (SIT/UAT) Validate deliverables prior to business sign-off Manage risks, dependencies, and issue resolution Lead cutover planning and go-live readiness ???? Data, Integration & Quality Assurance Ensure data migration strategy is defined and executed with proper validation Oversee integrations between NetSuite and external systems (WMS, EDI, CRM, financial systems) Ensure strong testing strategy and business ownership of UAT Enforce data governance and quality standards ???? Change Management & Adoption Partner with consulting firm on training approach while owning business readiness Develop communication, training, and adoption strategies Ensure knowledge transfer from partner to internal teams Lead hypercare and transition to steady-state support ✅ Required Qualifications 7–12+ years of ERP project/program management experience Proven experience leading ERP implementations with external system integrators Strong experience with NetSuite or similar cloud ERP platforms Experience managing vendor contracts, SOWs, and delivery accountability Deep understanding of Food & Beverage operations: Manufacturing (batch processing, compliance, traceability) Distribution and supply chain Trade promotions and pricing ⭐ Preferred Qualifications NetSuite certifications (SuiteFoundation, ERP Consultant) PMP, PRINCE2, or equivalent certification Experience in multi-entity or multi-subsidiary environments Familiarity with integrations (WMS, EDI, 3PL, CRM platforms) ???? Key Competencies Strong vendor and stakeholder management Ability to challenge consulting partners constructively Executive-level communication and governance leadership Commercial acumen (contracts, budgeting, change orders) Cross-functional leadership across business and IT Relentless focus on accountability, delivery, and value realization ???? Success Metrics Implementation partner delivers on scope, timeline, and budget Minimal scope creep with controlled change management High-quality solution with limited post-go-live rework Successful knowledge transfer and reduced reliance on partners Strong adoption across all business functions ⚖️ Role Positioning (Critical Distinction) You own the outcome; the partner executes the build You validate and challenge; the partner recommends and configures You ensure business alignment; the partner ensures system delivery ???? Ideal Candidate A disciplined, results-driven Project Manager who thrives in complex environments—someone who can manage partners, drive accountability, and ensure successful ERP delivery while aligning technology with Nassau Candy’s business goals. #LI-AI1

Job Description$60,000 - $80,000 + VIP Bonus $60,000 - $80,000 / year Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. As a Business Analyst in our Professional Services team, you will be responsible for leading and driving the business analysis and configuration efforts for complex projects. You will collaborate with project sponsors, stakeholders, project managers, and technical teams to elicit, analyze, document, and implement business requirements, ensuring alignment with project objectives and organizational goals for our MGA Systems product. You will be the primary resource responsible for successful implementation, including configuration, training, and go-live, on your assigned projects. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Lead the business analysis efforts for complex projects, including requirement gathering, analysis, documentation, and implementation of business needs, functional and non-functional specifications, use cases, and process flows. Collaborate with project sponsors and stakeholders to ensure a thorough understanding of business objectives and technical solutions, aligning them with overarching PS goals. Facilitate workshops, interviews, and meetings with stakeholders to gather requirements, resolve conflicts, and drive consensus. Participate in project planning, scoping calls, and estimation activities, providing valuable insights and contributing to project scope definition, which can include writing statements of work (SOWs). Excellent relationship-building skills to effectively collaborate with partners across all levels of the organization to understand their business, challenges and opportunities. Proven ability to produce high-quality deliverables, including clear and concise business documents, reports, and presentations. Conduct thorough research and analysis to identify process improvement opportunities and provide recommendations for optimizing project delivery. Collaborate with cross-functional teams, including development, quality, IT, as well as other project/program managers, to ensure successful implementation of projects. Proactively identify and address project issues, risks, and dependencies to mitigate potential challenges and ensure project success. Detail-oriented mindset with the ability to manage multiple priorities and meet project deadlines. Facilitate effective communication and knowledge sharing among project team members and stakeholders. Mentor and guide other business analysts, providing support, feedback, and sharing best practices to enhance their skills and performance. Stay up to date with industry trends, best practices, and emerging technologies related to business analysis and software development. Adaptability and flexibility to thrive in a dynamic and fast-paced software development environment. Knowledge, Skills and Abilities: MS Office Applications Working knowledge of backend development systems Strong knowledge of Agile development methodologies Exceptional communication (verbal and written) and interpersonal skills, with the ability to build relationships with technical and non-technical stakeholders Strong analytical and problem-solving abilities, with a detail-oriented mindset Adaptability and flexibility to thrive in a fast-paced, dynamic work environment Solid expertise in requirement gathering techniques, documentation standards, and business analysis tools Qualifications: BA/BS degree or equivalent practical experience 3-4 years of experience as a Business Analyst in a software development or IT environment Proven experience leading complex business analysis initiatives and driving successful project outcomes Certified Business Analysis Professional (CBAP) or similar certification preferred Experience with industry-specific software or tools used in business analysis preferred Knowledge of insurance industry-specific standards and regulations preferred Experience in facilitating workshops and conducting user interviews preferred Familiarity with project management methodologies and frameworks (e.g., PMBOK) preferred Additional Requirements and Details: Travel required up to 10% of the time. Ability to work remote with a stable internet connection on an as needed basis. Located and working from an office location (when required). Occasional lifting and/or moving up to 10 pounds. Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.). Frequent sitting and/or standing. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. · Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. · Win Together: We work together as one team, showing empathy and respect along the way. · Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. · Say It, Do It: We honor every one of our commitments because integrity is important to us. · Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. · We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings. The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Job Description Cyber Security Engineer WHO WE’RE LOOKING FOR We build our culture one hire at a time. Our tireless pursuit of providing our partners with world-class management solutions starts with talking to you. Our goal is simple. We want to build great teams that can help our partners focus on delivering exceptional eye care: the kind of teams people want to be a part of, and the kind of teams our patients can’t live without. We want to learn more about you and the kind of team culture you can help us create. We’re interested in your relevant skills and what you can do. We’re even more interested in your positive attitude and flexible mindset. THE OPPORTUNITY AT HAND The Senior Security Engineer will work within Spectrum Vision’s Information Technology organization to ensure the ongoing protection of the applications, systems, network, physical assets, and data of the company and that they are operated under continued alignment with Information Risk and Security policies, standards, and compliance requirements. This will be achieved by ensuring the security tools and processes designed to protect the company’s data, systems, and network are working effectively together. This role is a technical engineering and operations position requiring superior technical design and process-building skills with the ability to advocate and influence positive transformation within the broader IT organization. OUR EXPECTATIONS OF YOU • Must be able to identify and spotlight vulnerabilities on on-premises and remote networks (including cloud operating environments), correct problems, and prevent security breaches, • Develop systems and processes for information risk and security leading practices throughout the company, • requirements and select security technology through RFP / RFI processes, • technical security standards aligned to Information Security policy and client requirements, • Key Risk Indicators and Key Performance Indicators for Security Operations services; monitors for effectiveness and develops performance improvements when necessary., • and Maintain Security Incident Response capabilities and plans and Business Continuity plans, • systems for potential vulnerabilities, • of penetration testing, network security, and the techniques used to expose and correct security flaws, • for proper management of patches to defray business impact while keeping security protocols up-to-date, • computer networks and systems for threats and security breaches, • security incident response and prepare reports on security incidents, • maintains, and implements vendor security assessment plans and conducts vendor security reviews to ensure COMPANY security policies, standards, and external compliance requirements are being met, • draft and development of vendor security related policies, standards, guidelines, procedures, and requirements, • with other security organization members on cross-business / cross-functional opportunities WHAT YOU'LL NEED TO SUCCEED • Bachelor’s degree in related field, • Must have a broad understanding of security technologies including but not limited to firewalls, vulnerability and compliance management solutions, logging and security incident and event management (SIEM) , secure access service edge (SASE) endpoint security, and cloud posture management, and cloud security, • think creatively and innovatively about the information risk and security solutions that can keep data safe while still allowing a business to successful, • have experience in working with regulations and compliance requirements including HIPAA, HITRUST, NIST CSF, ISO 2700x, SSAE-16 (SOC 1, SOC2, SOC3), EU Data Privacy and Security, Privacy Shield, and others, • have experience in developing, executing, and maintaining Security audit plans, audit standards, and vendor security reviews, • have experience in identifying cultural and educational requirements for a diverse population and effectively able communicate audit and technical concepts to them, • are an excellent written and verbal communicator, • proficient with Microsoft Office Suite (Word, Excel, Power Point), • highly collaborative with the ability to properly handle confidential information, • work well independently and in a team environment, and work well in a matrix environment, • able to multi-task, prioritize and meet deadlines, • handle stress well and are comfortable in a high volume environment, • have flexibility and willingness to participate in the work processes of an international organization, including conference calls scheduled to accommodate global time zones Industry Certifications (Must be able to obtain one or more within 18 months if not currently certified): • Information Systems Auditor (CISA), • Information Systems Security Professional (CISSP), • in Risk and Information Systems Controls (CRISC), • Information Security Manager (CISM) WHO WE ARE We’re a leading management services organization proudly serving ophthalmology practices and ambulatory surgery centers throughout the Mid-Atlantic and New England regions. We work tirelessly to provide our partners with access to world-class management solutions—including human resources, marketing and patient retention services, finance and accounting services, payroll management, and information technology—so our partners can focus on delivering exceptional eye care. Our leadership team is composed of some of the most experienced individuals in the eye care business. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors and other medical professionals. Our brands include OCLI Vision, Ophthalmic Consultants of Connecticut, Island Eye Surgicenter, New Vision Cataract Center and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Job Summary Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States. The Product Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. Reporting to the Engineering manager, the SDE III will participate as part of a highly skilled software development team to build the tools, processes and automation frameworks that will improve productivity, drive efficiency, and ensure the quality and reliability of our software products. We are looking for a passionate and engaged individual who is willing to take on the challenge of transforming software development at a Fortune 500 company and building the tools that will allow our development teams to Go Fast! Responsibilities • Contribute to our software development tools roadmap, accelerating our development teams., • Execute on implementing our tools roadmap that includes a CI/CD pipeline that will be leveraged by the software development teams across the organization to support our broadband, video, mobile and customer support applications., • Implement tools to identify, document and track software defects. Work closely with the development teams to resolve issues and ensure timely fixes., • Introduce capabilities to do effective A/B testing of releases across test populations., • Lead process improvement initiatives to enhance testing practices, tools, and metrologies., • Implement tools to monitor and report on key quality metrics, including defect rates, test coverage and test execution progress., • Analyze metrics to identify areas for improvement.Leverage developer tools and test automation to transform our software release processes and enable the development teams to get capabilities to customers faster., • Use and customize out of the box tools to instrument and monitor systems., • Contribute to a structured knowledge base that allows teams to create, maintain and extend documentation for all our developer tools and processes., • Establish and gain acceptance for Key Results indicated by our development pipeline and automation test frameworks., • Use prototypes and proof of concepts as the primary tools for deep and detailed explorations of architecture and software designs., • Go-to advocate for developer tools in the organization., • Continue to make Optimum a Developer Friendly Environment. Qualifications • Bachelor's degree in computer science or equivalent, • 5-7 years of hands-on experience in DevOps, GitOps, software development, and automation., • Expertise in programming languages such as Python, Java, or Golang., • Familiarity with AI Tools and AI First mindset, • Proficient in the Google Cloud environment., • In-depth understanding of software development methodologies and modern DevSecOps practices., • Proficiency in automating test cases (unit, functional, and end-to-end tests)., • Proven experience implementing and optimizing CI/CD pipelines (e.g., GitLab CI/CD, GitHub Actions)., • Experience with IaC tools like Terraform/Ansible., • Skilled in developing and maintaining test automation frameworks using tools like Selenium or Cypress., • Knowledgeable in monitoring and observability tools like Prometheus, Grafana, and Splunk., • Familiarity with defect tracking systems like JIRA., • Strong understanding of version control systems (Git)., • Hands-on experience with methodologies like test-driven development (TDD), A/B testing, and continuous testing., • Demonstrated ability to lead process improvement initiatives and integrate meaningful testing metrics., • Solid grasp of software quality metrics, including defect rates and test coverage., • Experience in software architecture and design principles., • Capability to create proof-of-concept prototypes to validate technical solutions., • Skilled in collaborating with cross-functional teams to encourage tool and process adoption., • Strong analytical abilities for diagnosing and resolving technical challenges., • Passionate about fostering a developer-friendly environment and encouraging team collaboration., • Intuitive understanding of software design with a commitment to learning from diverse teams and projects., • Experience optimizing data formats and handling data locality for performance improvements., • Proven expertise in identifying and resolving performance and data-related issues., • Contributed to creating and maintaining corporate technology policies. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQfor further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $133,661.00 - $219,586.00 / year. The starting payrate/range at time of hire for this position in Texas is $111,384.00 - $182,988.00 /year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! We are seeking a Site Reliability Engineer (SRE I) to join our Video Platform Engineering team. In this role, you will support the operation, monitoring, and reliability of large-scale video delivery systems, including live streaming, video-on-demand (VOD), encoding, packaging, and content delivery networks (CDNs). As a Level 1 SRE, you will work closely with senior engineers to respond to incidents, perform routine operational tasks, and build foundational automation skills. This position is ideal for candidates with a background in systems or network administration who are eager to grow into video reliability engineering. • Monitor the health and performance of video services (live, linear, and on-demand) using observability tools., • Support day-to-day operations of video platforms including encoding, transcoding, packaging, origin servers, DRM, and CDN delivery., • Assist in troubleshooting service-impacting issues and escalating to senior engineers when needed., • Participate in on-call rotations under supervision, responding to alerts and contributing to incident resolution., • Execute runbooks for routine operational tasks, deployments, and platform maintenance., • Write and maintain basic automation scripts (Python, Bash, PowerShell) to reduce manual work., • Document incident response steps, troubleshooting guides, and standard operating procedures., • Collaborate with cross-functional teams (network, storage, CDN, and applications) to support service delivery. Education & Experience • Bachelor's degree in Computer Science, Information Technology, Media Technology, or equivalent practical experience., • 0-2 years of experience in systems administration, IT operations, video engineering, or SRE-related work., • Exposure to video delivery workflows (streaming, VOD, ABR packaging) is a plus but not required. Technical Expertise • Basic understanding of Linux administration and troubleshooting., • Familiarity with scripting (Python, Bash, or PowerShell)., • Exposure to monitoring/observability tools (Grafana, Prometheus, ELK, Splunk, DataDog, or similar)., • General knowledge of networking fundamentals (TCP/IP, DNS, load balancing, HTTP)., • Awareness of streaming protocols (HLS, MPEG-DASH, RTMP) is a plus., • Experience with cloud environments (AWS, Azure, GCP) is desirable but not required. At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $66,830.00 - $109,793.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Job ID: 554164689 Location: 1111 Stewart Avenue, Bethpage, NY 11714 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting-edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. Job Summary Lightpath is seeking a Network Facilities Engineerto manage and oversee the critical facility infrastructure to include but not limited to structural, electrical, mechanical and plumbing of our owned and external vendor colocation facilities. Responsibilities include the tracking all assets, scheduling of preventative maintenance, infrastructure upgrades, monitoring of each facility from an infrastructure maintenance, infrastructure upgrade, emergency response,housekeeping, customer support prospective. We're looking for a skilled, enthusiastic colocation operations engineer to help organize and operate several colocation facilities from an infrastructure maintenance and upgrade prospective. This position is responsible for the support of planning, designing, and engineering of power and space allocations within the Lightpath facilities and Datacenters. Individuals in this position are responsible for supporting 100% uptime for the Datacenter and its customers. The power and space solution will also include the budgetary approval process as well as project management of the solution to completion. The Network Facilities Engineer will validate all solutions are complete and meet the quality standards. Also, all necessary databases and systems updates are required. It is expected that he/she will be self-motivated, have a good attention to detail and able to self-manage capital projects with an outstanding professional attitude. Will track all aspects of operations and performance of Critical infrastructure and will submit reports that will result in upgrades-based performance and/or capacity. This position will create and submit MOPs (Method of Procedure) and coordinate all work. These facilities consist of leased space within buildings that have power and cooling for Lightpath and customer electronic equipment as well as leased space within a collocation facility that is either a cage or cabinet where electronic equipment is place and or fiber cross connects inner connect to other spaces within the facility or building. These spaces are also ILA huts along a fiber route from New Jersey to Ashburn VA where Lightpath and Lightpath customers house electronic equipment for their leased fiber network from Lightpath. Responsibilities • Oversee all aspects of critical infrastructure maintenance to include but not limited to HVAC, generators, power plants and site BMS within a facility, including requests, plans to modify infrastructure., • Managing vendor maintenance contracts with to perform quarterly, semiannual and annual maintenance on the structural, electrical, mechanical and plumbing critical infrastructure., • Plan and maintain preventative schedules., • Planning, designing, and allocation of power and space allocations within the Lightpath facilities and Datacenters., • Individuals in this position are responsible for supporting 100% uptime for the Datacenter and its customers. The Planning support will include collecting space and power data on a periodic basis and design for network growth/expansion., • The power and space solution will also include project management, project budget tracking, and the oversight of the solution to completion. The engineer will validate all solutions are complete and meet the quality standards., • All necessary databases and systems data updates are required., • Support of emergency response procedures in case of power outages/failure., • Ensure compliance with Telcordia, OSHA, and company standards for Facilities Capital Projects. Monitor capital projects from planning through completion, ensuring quality assurance and compliance., • Maintain compliance and safety, environmental and regulatory standards that would apply., • Manage facility infrastructure upgrades, projects within a facility from a construction vendor prospective., • Oversee all aspects of external colocation spaces from a quarterly review with colocation vendors to understand uptime performance, maintenance records for critical infrastructure, LP fiber capacity., • Provide data/information for all collocation network growth and augmentation activities within an LP facility as well as external vendor facilities., • Drive process and procedure improvements within the organization. Develop and review MOPs (Method of Procedure) and SOPs (Standard Operating Procedure)., • Support to improve facility, network cost, efficiency, resiliency and reliability., • Provide support to installation and activation teams on fiber connectivity related questions, design and architecture., • Help support customer installations with a Lightpath collocation facility., • Interface with customers or potential customers, as needed., • Continuously build relationships with vendors and suppliers, as needed., • Be available for after hours, nights, weekends and holidays in case of a facility outage or issue. Qualifications • 10 + years' work experience in collocation facility operations, maintenance, planning, engineering, and or infrastructure deployment., • Management of critical systems in telecommunications facilities is preferred., • A good understanding of telecommunication networks and related equipment., • Strong knowledge of general industry networking technologies, including UPS, Generators, and Mechanical systems., • Strong knowledge of DC and AC power infrastructure in telecommunications and Datacenter environment, including UPS, generators, transformers and power distribution systems., • Experience in the installation of large amp-hour Wet Cell and VRLA battery strings., • Familiarity with various test equipment such as Medtronic's, Fluke, etc., • Working knowledge of building codes, environmental regulations, and safety standards., • Excellent documentation of records and reporting and good communication skills., • Familiar with collocation inventory systems, BMS systems, biometric access, video surveillance systems, electrical and cooling infrastructure systems, OSP networks, cross connect understanding., • Proficiency in using Microsoft Office, including advanced features of Excel and Word, as well as Visio and office systems (e.g., Netcracker, SalesForce, etc.)., • Highly organized and strong interpersonal skills to effectively communicate the impact of design alternatives and negotiating agreements within the project team., • Ability to adapt to a changing environment., • Ability to multitask, prioritize and manage time effectively., • Ability to travel is needed including but not limited to conduct site surveys, inspections, and attend client meetings. Travel will include remote facilities and vendor datacenter/CO locations. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $115,000- $125,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.

Job ID: 587668641 Location: 1111 Stewart Avenue, Bethpage, NY 11714 About Lightpath Lightpath is building the fiber infrastructure the digital economy depends on - owning, operating, and expanding dense, high-performance networks for enterprises, public institutions, carriers, and cloud innovators. Our all-fiber network supports mission-critical environments, from financial markets and healthcare systems to AI platforms and next-generation cloud architectures. As we expand across the Northeast and into high-growth markets nationwide, we invest ahead of demand - building infrastructure with precision, resilience, and accountability. To support that growth, we're building a team of people who take ownership, think long-term, and take pride in tackling complex work with care and integrity. At Lightpath, every role contributes to infrastructure that powers critical systems and real-world outcomes. We look for individuals who value precision, accountability, and collaboration and who want to help build networks, processes, and partnerships that are engineered to last. Job Summary The Senior Service Delivery Project Manager (Senior SDPM) will function as the Single Point of Contact for the Sales Team and Customer regarding all facets of the service delivery and order fulfillment phase, and, at times, may be involved in some pre-order planning. The Senior SDPM will be responsible for facilitating and manage the overall order fulfillment process; from order entry to service installation in order to ensure an efficient, effective service delivery experience for the customer and Sales team. The Senior SDPM can handle multiple, concurrent, complex service orders, multi-site projects, and coordinated customer infrastructure deployments. Typically, the Senior SDPM will be involved in initial order deployments of new products & services. Many of the customers supported by the Senior Service Delivery Project Manager are high profile/strategic customers. Furthermore, the Senior SDPM may provide direction to other team members, and function as a SME (subject matter expert) when representing the organization in cross functional teams, system deployments, and UAT. Responsibilities • Ability to analyze data, trends or obstacles to customer requirements and propose/consider/persuade alternate solutions or methods of implementation., • Validate service order information to ensure accuracy and continuity with product model. Ensure applicable revisions are within scope of project and do not impact customer commitment., • Extensive Knowledge of all telephony technologies, including, but not limited to, Ethernet and TDM., • Solid knowledge of Voice over IP (VoIP) services., • Knowledge of Cisco, and Ciena component capabilities as well as cabling configurations in LAN/WAN environment required to support host of Ethernet solutions in customer premise and data centers., • Knowledge of routing / switching equipment as well as protocols such as TCPIP, SIP, SCCP., • Ability to comprehend customer requirements and propose solutions based on product model and supported technologies., • Understanding of network infrastructure and application of how related product models can meet customer requirements., • Participates in special projects and performs other duties as assigned., • Create and execute detailed project implementation plans and revise as appropriate to meet dynamic customer needs and requirements., • Responsible for all aspects of implementation plan and overall project success., • Manage all day-to-day operational aspects of project and scope., • Negotiate project schedule, deliverables, and scope with customer, sales and internal cross functional operational support organizations, including Circuit Design, Network Engineering, Field Operations, and Outside Plant., • Single Point of Contact regarding all facets of service delivery., • Lead internal teams/task forces. Manage regularly schedule status meetings with internal and external vendors, stakeholders and Customer., • Resolve and/or escalate issues in a timely fashion or Anticipate before the issue impacts project schedule and/or scope., • Ensure all required equipment, construction, permits, vendors, and customer readiness is in place to ensure a successful service implementation. Qualifications • Minimum 6 years of Service Delivery experience in a telecommunications environment., • Minimum of 3 years of project management experience., • Extensive knowledge of telecommunication services and order management., • Strong understanding of Project management techniques, processes, and project scheduling tools., • College degree or relevant experience., • CAPM, PMP Certification preferred., • CCNA, CCENT CCVP and CCNP Certifications are a plus., • Ability to travel when needed. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $100,000 - $115,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. Some of our featured benefits include medical, dental, vision insurance, yearly bonus program and company matched 401k.

Job ID: 570896386 Location: 1111 Stewart Avenue, Bethpage, NY 11714 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. Job Summary The Senior Specialist Customer Support Professional (CSP) is responsible for interfacing customers for the purpose of developing, and/or enhancing the relationship between the company and the customer through effective support of the company's network, products, and services. The CSP's will utilize various skills and techniques to build rapport and connect with the customer to elicit and more fully understand the customer's request and to fashion a response that effectively addresses their needs with the goal of leaving them feeling wonderful about their experience. Typical interactions will involve addressing customers' issues, requests or inquiries related to Lightpath's billing, products, and services, as well as provide support to identify and resolve issues that are communicated to the Lightpath Support Desk. The CSP will assess each interaction to take immediate action or determine the appropriate support level to warm transfer for issue resolution. Duties and Responsibilities • Actively listen to the customer; demonstrate empathy, capture their story, and confirm by feeding it back to them., • Provide positive experience by using appropriate word choice, tone, and other soft skills, ask proper probing questions to identify root issues, take ownership of customer concerns, check for questions, and maintain control of the experience., • Attempt to provide the customers' desired solution on the first contact, but in all cases follow up effectively to ensure ultimate completion., • Ensure that the story of the customer's experience and interaction is captured and made available for other employees to reference in the future., • Connect and collaborate effectively with other employees and teams to ensure high quality and timely expedition of customer requests., • Effectively hand off misdirected customer requests to an appropriate party, ensuring that the customer's story accompanies the handoff, so that the customer is never forced to tell their story more than once., • Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking and offer solutions to issues that are often non-standard/non-routine and require some clarification., • Maintain broad knowledge of client products and services. Daily Activities • Handle incoming calls and open, track and resolve trouble tickets utilizing Remedy,Netcracker, and carrier/client administration gateways such as Salesforce., • Use Graphical Interface Systems, technical schematics, equipment configurations, and internal databases to analyze and resolve clients' issues., • Accurate creation of Remedy tickets., • Capturing client's issue (no inbound, circuit down, call forwarding not in place, etc.) and escalating tickets when appropriate., • Submission of tickets to outside vendors., • Support client and LPACC requests for feature and functionality changes to the Hosted Service, such reset password, reassign user, replace phones, voice mail set up,Commportal and call barring functionality, softphone support., • Completion of BUR requests. Screening all Remedy tickets to confirm: • Client contact for all Out of Service or Service affecting issues., • Follow up calls have been completed., • Closing tickets when possible. Responsible for billing activities to include: • Explanation of invoice and account charges., • Create Billing Dispute Case and assign to appreciate team Handling customer orders and/or provisioning of customers of the following: • Toll Free Services, • Audio and Conferencing, • Directory Listings, • Caller ID Changes, • E911/LIDB updates Customer Care Online, CommPortal, and Multi-tenant Portal: • Customer enrollment and providing support for all functionalities., • Responsible for possessing a thorough understanding of all phases and aspects of customer historical information contained within RBM/CAM Billing,Netcracker, Remedy and Salesforce to resolve customer issues., • Responsible understanding and complying with CPNI regulations (Customer Proprietary Network information)., • Responsible for handling fraud notifications and interaction with customer to block and resolve., • Handles coordination and delivery of customer data needed for subpoena requests from legal department., • Ability to understand rates and pricing structures based on customer contracts., • Ability to work flexible hours, including evenings, weekends, holidays, and overtime as required., • Working knowledge of Remedy, RBM/CAM Billing,Netcrackers, 800/GUI Toll free portals, Business Direct system, Salesforce.com, ATT-Route-It, Hosted Voice web portal, PBX Commportal, Softphone, console assistant, Lightpath Customer Care portal ,E911 Updates, Lumen Support portal, Verizon /GUI, NEUSTAR- Caller ID system. Operating Metrics • Maintain Average Speed of Answer of 20 seconds for 90 percent of calls., • Maintain an abandoned call rate of less than 2 percent., • 95 percent of customer requests are processed within 1 business day., • Resolves 95% of customer requests on first interaction., • Achieves score of more than 90% on coaching and monitoring assessments., • Ticket resolution rate of 80% for "request" type tickets. Qualifications/Requirements • Strong customer service and technical skills., • Ability to work in a fast-paced environment., • 3 + year experience in the customer service, technical support or help desk field., • Excellent communication, writing and interpersonal skills., • Strong organizational skills including the ability to handle multiple tasks. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $55,000 - $60,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. Some of our featured benefits include medical, dental, vision insurance, yearly bonus program and company matched 401k.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! As a Site Reliability Engineer III, you will be a primary driver in the long-term management and stabilization of our Hybrid Cloud infrastructure. We maintain a permanent dual-hosting strategy, operating both Google Cloud Platform (GCP) and mission-critical On-Premises Unix/Linux footprint. You will bridge the gap between physical hardware and modern cloud-native operations, applying software engineering principles to ensure our systems are scalable, secure, and predictable across all platforms. The Mission: Hybrid Reliability & Stabilization Your mission is to unify our GCP and On-Premises environments into a single, reliable platform. Your first 12 months will focus on Stabilization and Observability. You will lead the transition away from "toil" (manual, repetitive operations) toward high-leverage automation, aggressively addressing on-prem technical debt while implementing modern SRE practices across our global data centers and cloud projects. • Hybrid Platform Standardization: Audit, harden, and standardize Unix (Solaris/AIX) and Linux (RHEL/Ubuntu) environments across both GCP Compute Engine and physical bare-metal servers., • Infrastructure Stewardship (DC Support): Serve as the engineering lead for our Eastern U.S. data centers; ensure hardware health, power redundancy, and physical security standards are enforced through code and automated checks., • Storage Engineering (Specialization): Architect and manage enterprise-grade SAN/NAS environments alongside GCP Cloud Storage/Persistent Disk. Optimize for low latency and high IOPS while ensuring all data-at-rest complies with our Annual Encryption Strategy., • Automation of Toil: Design and maintain robust automation pipelines (Ansible, Terraform, Python) to ensure configuration parity and eliminate drift between cloud and on-premises environments., • Vulnerability Management: Transition the fleet from a "vulnerable" state to a "reliable" one by establishing a sustainable, automated monthly patching cadence. Unified Observability: Implement and scale a "single pane of glass" monitoring stack (Prometheus, Grafana, Loki) to provide real-time health metrics for the entire hybrid estate. • Incident Response & Post-Mortems: Participate in a sustainable on-call rotation. Lead Blameless Post-Mortems for incidents involving cross-platform dependencies to ensure we "fix the system, not the person." Technical Requirements (SRE3) • OS Internals: Deep proficiency in Linux (RHEL/Ubuntu) and Unix (Solaris/AIX) administration and kernel tuning, • Cloud Proficiency: Hands-on experience with GCP (IAM, VPC, Compute Engine) or equivalent public cloud providers, • Infrastructure as Code: Proven ability to manage complex environments using Terraform and Ansible, • Storage Protocols: Proficiency in Fiber Channel, iSCSI, and NFS. Experience with enterprise arrays (NetApp, Dell/EMC, or Pure Storage) is highly preferred, • Software Engineering: Strong scripting ability in Python or Go to build internal tools and automation. Security: Strong understanding of CVE lifecycles and cryptographic standards (AES-256) • Familiarity with AI Tools and AI First mindset The Ideal Candidate • Bachelor's degree in Telecommunications, Computer Engineering, or related discipline, • 6+ years of experience in IP networking and infrastructure support, with at least 4 years in reliability-focused roles At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $100,246.00 - $143,208.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States. The Product Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. Reporting to the Engineering Manager, the SQE II QA Automation Engineering for mobile products will participate as part of a highly skilled software development team to accelerate the automation of our mobile products' end-to-end testing capabilities (both iOS and android). We are looking for a passionate and engaged individual who is willing to take on the challenge of transforming software development at a Fortune 500 company and building the tools that will allow our development teams to Go Fast! • Contribute to our software development tools roadmap accelerating our development teams., • Automate our end-to-end testing capabilities across all products including broadband, video, customer support and technician support tools to 80% automated test coverage., • Develop and maintain automated test scripts and frameworks (in Java or Python) to enhance testing efficiency and coverage.Implement appropriate tools for automation., • Introduce capabilities to do effective A/B testing of releases across test populations., • Leverage developer tools and test automation to transform our software release processes and enable the development teams to get capabilities to customers faster., • Contribute to a structured knowledge base (Atlassian Confluence) that allows teams to create, maintain and extend documentation for all our developer tools and processes., • Implement tools to identify, document and track software defects (Qase/Jira).Work closely with the development teams to resolve issues and ensure timely fixes., • Lead process improvement initiatives to enhance testing practices, tools, and metrologies., • Implement tools to monitor and report on key quality metrics including defect rates, test coverage and test execution progress.Ability to make/maintain API suites a must!, • Establish and gain acceptance for Key Results indicated by our development pipeline and automation test frameworks., • Use prototypes and proof of concepts as the primary tool for deep and detailed explorations of architecture and software designs., • Go-to advocate for automation in the organization., • Continue to make Optimum a Developer Friendly Environment., • Bachelor's degree in computer science or related field or equivalent experience, • Minimum 5 years of experience in software development, automation, and tools with at least 3 years experience in mobile automation, • Proficiency in variety of programming languages (Python or Java is a must, JS or Go is a nice to have), • Experience with Google cloud or Amazon Web Services and their capabilities, • Thorough understanding of software methodologies and DevOps practices, • Experience with the implementation and optimization CI/CD Pipelines, • Experience with the automation of test cases, • Good intuition for software design, actively looking to learn from other teams and projects, • Experience with data formats and locality with performance considerations, • Demonstrated experience solving performance and data issues by applying experience/knowledge, • Completely comfortable working with live production systems, debugging issues and taking careful actions with protections against damage, • Contributes to establishing and maintaining corporate policies related to technology, • Familiarity with AI Tools and AI First mindset At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$100,246.00-$164,689.00/ year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Job Description Here's the updated posting: Entry-Level (L1) IT Support Technician (Hybrid – Nassau/Long Island, NY) TechRunner IT is looking for someone who's equal parts people person and problem solver. You're the one who actually listens when someone describes an issue, asks the right follow-up questions, and doesn't stop digging until you've figured out what's really going on then explains the fix in a way that actually makes sense to them. If that sounds like you, keep reading. What you'll do: • Be the first point of contact for our clients, building trust and delivering great experiences every interaction, • Support desktops, laptops, Microsoft 365, and networks for local businesses across Long Island, • Provide remote and onsite support, no two days are the same, • Work through problems methodically: gather info, isolate the issue, test your theory, fix it, document it, • Communicate clearly with clients and teammates at every step, no one likes being left in the dark, • Grow your technical skills and step up whenever you're needed What you'll need: • Must live on Long Island (western Suffolk preferred), • Reliable personal vehicle for client visits (mileage reimbursed), • A private, dedicated space for remote workdays, • 0–2 years of IT support experience, self-taught counts, curiosity counts more, • A natural troubleshooter: you think in steps and test assumptions, you DON'T guess your way through problems, • Genuinely social and comfortable talking to anyone, from a nervous office manager to a frustrated business owner, • Strong communicator who can translate tech speak into plain English without condescension, • Microsoft 365 certifications are a plus, • You want to build something with a team, not just fill a seat What you'll get: • $50,000–$55,000 annually, • A clear career track with a defined path to L2 as you grow your skills and experience, • Hybrid role, a mix of remote days, in-office days and client-facing onsite visits, • Hands-on training and real exposure to advanced IT systems, • Medical, dental, vision, life insurance, and retirement benefits, • Paid time off, • The satisfaction of seeing your work make a tangible difference for businesses in your community Company DescriptionTechRunner IT is a Long Island–based Managed IT Services Provider (MSP) supporting privately businesses across Nassau and Suffolk. Our clients include family-owned companies, nonprofits, accounting firms, manufacturing companies, general contracting / skilled trades and many other healthy, growing businesses withing our communities. We manage all aspects of business technology - Microsoft 365, desktops/laptops/servers, Microsoft Azure, Networking + WiFi, Cybersecurity, VoIP, Mac ecosystem (when required), iOS devices, cloud integrations, between your SaaS apps and a LOCAL helpdesk for all of it. We do NOT offshore our support. We DO respond quickly. https://techrunnerit.com https://www.linkedin.com/company/techrunner-itTechRunner IT is a Long Island–based Managed IT Services Provider (MSP) supporting privately businesses across Nassau and Suffolk. Our clients include family-owned companies, nonprofits, accounting firms, manufacturing companies, general contracting / skilled trades and many other healthy, growing businesses withing our communities.\r\n\r\nWe manage all aspects of business technology - Microsoft 365, desktops/laptops/servers, Microsoft Azure, Networking + WiFi, Cybersecurity, VoIP, Mac ecosystem (when required), iOS devices, cloud integrations, between your SaaS apps and a LOCAL helpdesk for all of it. We do NOT offshore our support. We DO respond quickly. \r\n\r\nhttps://techrunnerit.com \r\nhttps://www.linkedin.com/company/techrunner-it

Job Description We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas. Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be. Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN’s 2023 Solution Provider 500, and recognized in Gartner’s 2024 Magic QuadrantTM. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY The Hybrid Field Technician is an in-house IT professional, qualified to provide superior customer support to client needs and requests. This position requires a strong ability to troubleshoot and solve a variety of IT related issues, as well as the capability to identify challenges that may necessitate additional team support in order to best serve the client. You should have experience in a client server environment with basic conceptual network understanding. This role provides first call response and resolution to clients consistent with the customer’s SLA’s. Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line with the demands of this role. The schedule for this position is M-F 8AM - 5PM EST. The salary for this position is $68,000-$78,000. This role requires client site visits in Hicksville and Melville, Central Long Island. Occasional travel to NYC and eastern Long Island may also be required. Therefore, flexibility for dispatch as needed is necessary. A valid ID and reliable transportation are required. RESPONSIBILITIES • Provide Level Il technical support via phone and email to clients, • Handle first call resolution while building strong customer relationships, • Efficiently analyze, diagnose, troubleshoot, and resolve technical issues at desktop, server, and network level – or engage further resources if needed, • Ensure that IT network is being maintained to satisfy client requirements including monitoring of system performance and identification of system enhancements, • Update security programs and administer password changes to prevent unauthorized access to privileged data and information, • Administer system back-up and restoration processes, • Manage user workstation/server accounts, permissions, messaging systems (email, instant message), anti-virus and anti-spam, • Document client issues and resolutions to maintain internal knowledge base, • Maintain an awareness of customer’s SLA and support efforts to stay within the boundaries of the SLA, • Participate in general meetings, company trainings, and orientation updates, • On-call rotation required DESIRED SKILLSET/EXPERIENCE Advanced knowledge of: • Windows Desktop Operating Systems thru Windows 10., • Windows Server Operating Systems thru 2016., • Configuration and Administration of Active Directory and Group Policy Objects., • Administration of Exchange Servers thru 2019., • Office 365 Administration., • Networking including TCP/IP, Switching and Wireless. Basic Knowledge of: • Mobile Devices and Mobile Device Management (Blackberry, Windows Mobile, Android and iOS), • Basic Configuration and Administration of HP, Dell, Cisco & Meraki Networking, • VLAN’s, Routing and Wireless, • SAN’s and Shared Storage ADDITIONAL SKILLS • 2 or more years of post-education IT work experience OR Associates Degree in Computer Science, Information Technology or similar, • Must be able to work independently and in a team environment, • Self-motivated and accountable to own client issues to resolution, • Solid time management and organizational skills, • Excellent verbal and written communication and professional interaction with diverse clients and colleagues, • SQL and Citrix experience a plus, • Microsoft InTune experience a plus, • Ability to work at client locations with respect to client’s work environment & staff, • Sensible attitude when navigating challenging situations and frustrated clients Additional Requirements • Valid ID: Candidates must provide a valid, government-issued ID to verify identity, • Reliable Transportation: Candidates should have reliable transportation to ensure punctuality to client sites Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can’t wait to see what unique perspectives you’ll bring to our team! Company DescriptionSourcepass is a leading technology service provider and consulting company that focuses on providing expert managed services, cloud computing and cybersecurity solutions to small to medium sized business across the US. Check out our amazing rating on Glassdoor!Sourcepass is a leading technology service provider and consulting company that focuses on providing expert managed services, cloud computing and cybersecurity solutions to small to medium sized business across the US. Check out our amazing rating on Glassdoor!

Job DescriptionBenefits: • Free uniforms, • Paid time off, • Training & development, • Tuition assistance POSITION SUMMARY The Preschool Lead Teacher is responsible for delivering high-quality, developmentally appropriate, and standards-aligned instruction for preschool-aged children (approximately ages 35). This role serves as the primary instructional leader in the preschool classroom and implements The CLOUD Early Learning Centers curriculum framework, instructional pillars, and assessment systems to ensure children are academically, socially, and emotionally prepared for kindergarten.The Preschool Lead Teacher plans rigorous yet engaging lessons, integrates project-based learning and hands-on exploration, collaborates with the Educational Director, and leads classroom staff to maintain a safe, structured, and nurturing learning environment. REGULATORY & PROGRAM ALIGNMENT This position supports compliance with: • 12 NYCRR 418 OCFS Child Care Regulations, • NYS Early Learning Standards (BirthPre-K), • Center-approved curriculum and instructional framework, • Health, safety, and sanitation policiesCLOUD INSTRUCTIONAL PILLARS (CORE EXPECTATION) The Preschool Lead Teacher is expected to implement The CLOUD Early Learning Centers Instructional Pillars across daily instruction and classroom environments. These pillars guide lesson planning, learning centers, and student engagement, including: • Social-Emotional Learning, • Literacy & Language Development, • Math & Cognitive Skills, • Creative Arts & Expression, • Wellness & Movement, • Technology & Innovation (age-appropriate)Instruction must intentionally reflect these pillars through themed learning centers, hands-on projects, and structured lessons. PRIMARY RESPONSIBILITIES Classroom Instruction & Student Achievement • Plan and deliver daily instruction aligned to curriculum and standards, • Provide whole-group, small-group, and center-based learning, • Support academic growth in:, • Early literacy and phonological awareness, • Early math skills, • Science, STEM, and inquiry, • Social-emotional development, • Create a structured, engaging learning environmentCurriculum & Lesson Planning, • Develop weekly lesson plans aligned to curriculum programs and pillars, • Integrate PBL and hands-on learning experiences, • Ensure learning centers reflect instructional goals, • Collaborate with the Educational Director on instructional planningAssessment & Progress Monitoring, • Conduct child assessments using Teaching Strategies GOLD and other assigned tools, • Maintain documentation and child portfolios, • Analyze data to guide instruction, • Participate in data meetings and intervention planningSocial-Emotional Learning & Classroom Culture, • Implement Second Step lessons daily/weekly, • Foster a positive, respectful classroom environment, • Use trauma-informed and developmentally appropriate behavior guidanceHealth, Safety & OCFS Compliance, • Maintain required staff-to-child ratios, • Actively supervise children at all times, • Follow all sanitation, hygiene, and safety procedures, • Conduct safety checks of classroom and playground areas, • Report incidents promptly, • Support emotional regulatiLearning Centers & Classroom Environment, • Design and maintain engaging themed learning centers, • Ensure materials are clean, safe, and replenished, • Support independent exploration and guided learning, • Maintain an organized, welcoming classroomFamily Engagement & Communication, • Build strong partnerships with families, • Share academic and developmental updates, • Conduct parent conferences, • Participate in family events and workshopsStudent Management System & Documentation, • Use the Centers student management system to:, • Record attendance and activities, • Document progress, • Support communication, • Maintain confidentialityProfessional Responsibilities, • Attend meetings, trainings, and PD, • Participate in curriculum development, • Uphold Center policies and professionalism standardsQUALIFICATIONS Required: Meets OCFS Lead Teacher qualifications Preferred: • Associates or Bachelors Degree in Early Childhood Education or related field, Child Development Associate (CDA) certificate or plan of study to complete within 12 months, • Experience teaching preschool

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development, • Tuition assistance The Afterschool Group Leader is responsible for providing a safe, nurturing, and engaging afterschool experience for young children at The CLOUD Early Childhood Center. This role serves as the primary group leader during afternoon hours, bridging the transition from the school day to afterschool programming while maintaining the high standards of care, instruction, and family partnership that define Cloud Early Pathways. The Afterschool Group Leader leads structured activities, supervises children during free play and transitions, supports snack and routine management, and counts toward staff-to-child ratio at all times. This position reports directly to the Educational Director and works in close collaboration with AM Lead Teachers and program specialists to ensure continuity of care and a consistent child experience throughout the full program day. PRIMARY RESPONSIBILITIES 1. Child Supervision & Safety Actively supervise all children in assigned group at all times indoors and outdoors. Maintain required staff-to-child ratios; never leave children unattended. Conduct regular head counts during transitions, outdoor play, and activity changes. Follow all OCFS health, safety, and sanitation procedures. Conduct daily safety checks of the classroom, outdoor play areas, and materials. Report all incidents, accidents, and safety concerns promptly to the Educational Director. 1. Afterschool Programming & Activities Lead engaging, developmentally appropriate afternoon activities aligned with Cloud Early Pathways. Implement activities and programming as directed by the Educational Director. Facilitate structured and unstructured play, learning centers, creative arts, movement, and literacy activities. Support and reinforce skills introduced by AM Lead Teachers to ensure continuity of learning. Assist with themed events, seasonal activities, and family engagement programming as directed. 1. Snack & Routine Management Supervise and facilitate afternoon snack using Family Style Eating practices. Model positive mealtime conversation, table manners, and self-help skills. Manage afternoon routines including arrival, transitions, snack, outdoor play, and dismissal. Ensure smooth, calm transitions between all afternoon activities. 1. Dismissal & Family Communication Manage safe and organized dismissal; verify authorized pick-up for every child before release. Never release a child to an unauthorized individual; follow program dismissal protocols strictly. Communicate daily highlights, incidents, and child updates to families through the Playground App and in person. Build positive, respectful, and culturally responsive relationships with all families. Notify the Educational Director immediately of any dismissal concerns or custody-related issues. 1. Documentation & Playground App Record daily attendance in the Playground App at the start of each afterschool session. Document daily activities, child observations, and notable moments in the Playground App. Report any behavioral concerns, developmental observations, or family communications to the ED. Maintain accurate and up-to-date records at all times. 1. Classroom Environment Maintain a clean, organized, and welcoming classroom environment throughout the afternoon. Ensure materials are safe, age-appropriate, and replenished as needed. Assist with end-of-day classroom cleanup and preparation for the next program day. 1. Collaboration & Professionalism Communicate daily with AM Lead Teachers regarding student needs, behaviors, and updates. Collaborate with PM specialists (SEL, Math, STEM) to support push-in sessions and smooth transitions. Participate in staff meetings, professional development, and required training. Maintain confidentiality of all student and family information at all times. Model positive, nurturing, trauma-informed interactions with children at all times. Arrive on time and fully prepared for the start of each afterschool session. Uphold The CLOUD Development Networks professionalism and conduct standards. Required High school diploma or GED required; Associates degree in Early Childhood Education or related field preferred. Minimum 1 year of experience working with young children in a group setting. Strong supervisory and classroom management skills. Ability to engage, motivate, and care for young children in a structured afterschool environment. Strong communication skills with children, families, and colleagues. Fingerprinting, background clearance, and mandated reporter certification required. Preferred Experience in an afterschool, childcare, or early childhood classroom setting. Familiarity with Teaching Strategies GOLD, Second Step, or similar early childhood programs. Experience with the Playground App or similar digital documentation platforms. Bilingual in English and Spanish strongly preferred. CPR and First Aid certified (or willing to obtain).

Our client is seeking a highly skilled SAP Implementation Procurement Specialist with strong Procure-to-Pay (P2P) implementation experience to support and advance a recently launched SAP S/4HANA Ariba SCC cloud environment. SAP Implementation Procurement Specialist. This role is responsible for lea

Job DescriptionSales AssistantLDI Connect is a high-performing technology services company with a proven track record of creating rewarding careers. We do it all - from copiers/printers, document management, managed IT services, hosted/cloud services, phone systems, and professional audio/video systems, and security. We are an organization with a strong, tenured sales and service organization and we are in full growth mode looking for talent to join the LDI Connect team. With headquarters on Long Island, come see why Long Island Business News honored LDI Connect with an award that recognizes our commitment to a high performing- yet people-centered workplace culture. Our other offices in CT, NYC, NJ and LA share the same commitment! Do you have a career interest in sales and are currently looking for hands-on experience? Come join our extraordinary sales team!! RESPONSIBILITIES: • Provides administrative support to the sales team., • Will travel in the field as needed to support customers needs., • Assist in prospecting and lead generation., • Conducts research on businesses and helps update database., • Can help with proposals and communication with customers and prospects., • May work with other interns as needed on projects. MINIMUM QUALIFICATIONS:, • Currently pursuing a Bachelor’s Degree in Business or related field., • Strong organizational skills with the ability to prioritize and multi-task., • Analytical and problem-solving skills., • Ability to work in a team environment, but also able to contribute individually., • Must be proficient with MS office products., • Valid driver’s license with access to a vehicle. Must be willing to travel in the field. The hourly rate for this role will be between $20.00-$25.00/hr and will be based on experience. LDI Connect is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” Powered by JazzHR anYi0JXdqi

Job Description We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas. Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be. Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN's 2023 Solution Provider 500, and recognized in Gartner's 2024 Magic Quadrant™. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY The Hybrid Field Technician is an in-house IT professional, qualified to provide superior customer support to client needs and requests. This position requires a strong ability to troubleshoot and solve a variety of IT related issues, as well as the capability to identify challenges that may necessitate additional team support in order to best serve the client. You should have experience in a client server environment with basic conceptual network understanding. This role provides first call response and resolution to clients consistent with the customer's SLA's. Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line with the demands of this role. The schedule for this position is M-F 8AM - 5PM EST. The salary for this position is $68,000-$78,000. This role requires client site visits in Hicksville and Melville, Central Long Island. Occasional travel to NYC and eastern Long Island may also be required. Therefore, flexibility for dispatch as needed is necessary. A valid ID and reliable transportation are required. RESPONSIBILITIES • Provide Level Il technical support via phone and email to clients, • Handle first call resolution while building strong customer relationships, • Efficiently analyze, diagnose, troubleshoot, and resolve technical issues at desktop, server, and network level – or engage further resources if needed, • Ensure that IT network is being maintained to satisfy client requirements including monitoring of system performance and identification of system enhancements, • Update security programs and administer password changes to prevent unauthorized access to privileged data and information, • Administer system back-up and restoration processes, • Manage user workstation/server accounts, permissions, messaging systems (email, instant message), anti-virus and anti-spam, • Document client issues and resolutions to maintain internal knowledge base, • Maintain an awareness of customer's SLA and support efforts to stay within the boundaries of the SLA, • Participate in general meetings, company trainings, and orientation updates, • On-call rotation required DESIRED SKILLSET/EXPERIENCE Advanced knowledge of: • Windows Desktop Operating Systems thru Windows 10., • Windows Server Operating Systems thru 2016., • Configuration and Administration of Active Directory and Group Policy Objects., • Administration of Exchange Servers thru 2019., • Office 365 Administration., • Networking including TCP/IP, Switching and Wireless. Basic Knowledge of: • Mobile Devices and Mobile Device Management (Blackberry, Windows Mobile, Android and iOS), • Basic Configuration and Administration of HP, Dell, Cisco & Meraki Networking, • VLAN's, Routing and Wireless, • SAN's and Shared Storage ADDITIONAL SKILLS • 2 or more years of post-education IT work experience OR Associates Degree in Computer Science, Information Technology or similar, • Must be able to work independently and in a team environment, • Self-motivated and accountable to own client issues to resolution, • Solid time management and organizational skills, • Excellent verbal and written communication and professional interaction with diverse clients and colleagues, • SQL and Citrix experience a plus, • Microsoft InTune experience a plus, • Ability to work at client locations with respect to client's work environment & staff, • Sensible attitude when navigating challenging situations and frustrated clients Additional Requirements • Valid ID: Candidates must provide a valid, government-issued ID to verify identity, • Reliable Transportation: Candidates should have reliable transportation to ensure punctuality to client sites Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can't wait to see what unique perspectives you'll bring to our team!

Job DescriptionWho We Are Flexible IT is Long Island’s largest Managed Services Provider (MSP), with over 40 years of experience helping businesses streamline their technology. We specialize in IT support, consulting, cybersecurity, and compliance solutions, ensuring our clients stay ahead in an ever-evolving digital world. Our team is built around problem solvers who enjoy making technology work better for businesses. If this sounds like a good fit for you, apply today. As a Technology Specialist, you will be dedicated full-time to one of our valued clients — a Long Island-based company. Rather than rotating between multiple accounts, you will become the familiar, reliable IT presence for this organization. You will get to know their environment, their people, and their day-to-day needs, while always having the full Flexible IT team behind you when you need it. What You Will Do • Serve as the dedicated on-site technology resource for a single client location, • Configure and support on-premises and cloud-based hardware and software, • Troubleshoot and resolve technical issues for end users across the organization, • Answer and address user inquiries, providing clear and helpful solutions, • Keep users and management informed about the status of open requests, • Document issues, resolutions, and recurring patterns accurately and consistently, • Identify opportunities to improve the client’s technology environment and communicate them back to the Flexible IT team, • Escalate complex issues appropriately and follow through until resolved What We Are Looking For • 1–3 years of experience in technical support or IT services, • Experience working in or with an IT Managed Service Provider (preferred), • Bachelor’s degree in a related field (preferred), • Experience with Microsoft 365 and Azure environments, • Strong communication and interpersonal skills, • Good note-taking and documentation habits, • Ability to prioritize and manage multiple tasks without things falling through the cracks, • A professional, personable demeanor — someone users genuinely enjoy working with, • Comfortable working independently while knowing when to loop in the team, • Valid driver’s license required Why You Will Like Working Here • A stable, consistent role where you can truly get to know one client and make a real impact, • Real-world experience that builds both technical and interpersonal skills, • The chance to work with autonomy while being backed by a seasoned MSP team, • A company that invests in its people with benefits and support that reflect that commitment Benefits Include: • Health insurance, • Paid time off, • Retirement savings plan, • Certification reimbursement for relevant industry certifications Pay and Perks: Flexible IT offers competitive compensation, outstanding benefits, and a culture built on autonomy, trust, and professional growth — and as a Flexible IT employee, that support travels with you wherever you’re placed. Sound exciting? Apply today! Location details: This is a full-time, in-person position onsite at our client’s location in Lynbrook, NY. This is not a remote or hybrid role. Powered by JazzHR K0ok2RfdoA

Job Description$85,000 - $115,000 + VIP Bonus $85,000 - $115,000 + VIP bonus Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. As a Software Engineer II, you will be working within an energetic team implementing solutions that support a wide range of customers. You will develop high quality applications. You will also have opportunities to bring your creative ideas to the table to deliver better solutions to our users. If you love technology, have a passion for software, are hungry to learn, and are driven to contribute to a world-class team of engineers, you’re who we are looking for. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: • Contributes independently, • Responsible for developing new features and supporting/bug fixing existing features, • Unit and integration testing, • Debugging issues across the whole stack - OS, DB, applications, and network, • Continued ownership of technical growth including: product and business knowledge, problem solving skills, technical knowledge, process knowledge, • Closely follow industry trends and the open source community Knowledge, Skills and Abilities: • Ability to make decisions in their area of responsibility that help maintainability, reuse, security, and performance, • Ability to diagnose issues and provide solutions for multiple functional and technical areas within a product, • Can independently frame problems and perform relevant research, • Can communicate clearly to explain design decisions, • Self-motivation, • Excellent problem-solving, • Drive to improve, personally and professionally, • Collaboration with peers Qualifications: • Bachelor’s degree in Computer Science (or related technical field) or equivalent practical experience, • Experience with Agile software development, • Have a passion for innovating and crafting clean code, • 2-3 years of professional experience with C#, • 2-3 years of professional experience with MSSQL, • Experience with User Interface Design, • Understands the value of unit testing, • Enjoy solving problems through the entire application stack, • Are interested and capable of learning other programming languages as needed. Additional Requirements and Details: • Travel required up to 10% of the time., • Occasional lifting and/or moving up to 10 pounds., • Frequent repetitive hand and arm movements required to operate a computer., • Specific vision abilities required by this job include close vision (working on a computer, etc.)., • Frequent sitting and/or standing. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. · Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. · Win Together: We work together as one team, showing empathy and respect along the way. · Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. · Say It, Do It: We honor every one of our commitments because integrity is important to us. · Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. · We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings. The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Job Description The Support Technician is a dynamic and passionate follower of technology that is eager to advance in their career in IT. Based out of our office in Long Island, this position will give technicians the chance to work with clients both remotely and on-site at client offices in Long Island or the city. SUPPORT the Clients & GROW with the Business! At Wheelhouse IT, our team has the best intentions of the company and client in mind always. The Support Technician reports to the Support Desk Manager but are part of a team and believe in the future of the organization. Support Technicians are friendly & excited to troubleshoot any incoming issue that comes their way. At WheelHouse IT, you’ll have a chance to approach the job with new ideas and solutions every day. Strong verbal and written communication skills are a must so no details are lost if a ticket is escalated to our escalation level. The right candidate for this position is open-minded and willing to work directly with all types of clients/internal staff, ranging from technical to the very non-technical. WheelHouse IT is a Microsoft partner, so Technicians here can expect to troubleshoot and resolve issues with Windows and Office 365. Familiarity with RMM tools and remote support is also a must. Be part of an EXCITING, FAST-paced and DYNAMIC Team! Support Technicians love a challenge and constantly be looking for ways to improve themselves and the company. They are driven to improve the environment and they will be expected to contribute to that goal regularly. They will look for ways to provide only the best customer service and support to our clients. When the need arises this individual may be called upon to assist on projects as needs dictate. They will also contribute to the maintenance and enhancement of internal systems, and in some cases, customer-facing hosted and cloud environments. BENEFITS come with the territory: • Medical, Dental, & Vision insurance, • Short-term, Long-term, and Life insurance, • Company-sponsored 401K with match, • Paid vacation, • Company-sponsored cell phone, • Performance-based bonuses, • Training, • Other perks that make this a great place to work, learn, and grow, • Base compensation: $17-$19 Desired Skills & Expectations in the workplace: • Doesn’t avoid a challenge and is willing to step up to opportunity, • Only Great worth ethic need apply (Made a mistake? Own up to it and learn), • Comes up with solutions and not excuses, • Attention to detail is a MUST, • Show us you can work/play well with others in and outside the team, • Demonstrate a willingness to improve yourself and grow with the organization, • Be driven to develop a solid “knowledge base” of best practices and problem resolutions, • Appreciate a diverse team and the variety that comes in the MSP industry, • Have an EPIC personality 1+ years of experience and/or familiarity in supporting: (IF APPLICABLE) • Network connectivity and networking equipment for LAN/WAN topologies, • Microsoft Products (i.e. Office 365, Windows OS's), • Microsoft Active Directory administration, • Internet-related technologies, including - Registrars, SSL and hosting providers, • Technical Certifications or training equivalent to A+ and Network+ Considered a plus: • Prior experience in an MSP or support environment is highly desirable, • Server hardware and related tech: RAID, iLO, DRAC, Bare Metal Restores, Backup methods, • LabTech or similar RMM experience, • ConnectWise experience or similar PSA experience Only local candidates need apply. (Office is located in Wantagh, NY) The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Powered by JazzHR uC2tEHIaYk

Job Description Falcon Rappaport & Berkman, LLP is a rapidly growing, multi-practice firm. We are currently seeking a full-time file clerk/general administrative assistant for our Rockville Centre office to assist in the day to day organization and administration of the office. Experience with all MS Office Suite applications is required. They must be a great multi-tasker with strong written and spoken communication skills and have a pleasant can-do attitude. Law office experience preferred but not required. Job duties include but are not limited to: • Creating and maintaining physical and electronic files, • Retrieving and storing said files per attorneys/ staff requests, • Assisting administrators in preparing documents for mailing as needed, • Occasional runner/courier duties as needed, • General IT support for in house staff, • Copying, Filing, scanning documents, • Ordering and retrieving lunch orders, • Responsible for the set up and break down of meetings including staff lunch/breakfast as needed, • Keeping track and maintaining inventory of file room, supply closet and kitchen, • Clean up duties in kitchen including sink and counter wipe downs, • Keeping track of filing lists as needed/ requested by attorneys, • Maintaining storage file list for archived matter folders Required experience MS Office Suite VOIP phone systems Preferred experience Clio (or other cloud based file management/ time keeping) software Drivers license required Job Type: Full-time Compensation: Hourly $20-$25/hour Powered by JazzHR VnhGy3aVZu

Job DescriptionDescription: The Administrative Assistant at Ventura Aviation is vital in supporting the daily operations of our Maintenance, Repair, and Overhaul (MRO) facility. This position ensures the seamless coordination of administrative tasks, facilitating communication between departments, maintaining accurate records, and assisting in regulatory compliance efforts. The primary purpose of this role is to enhance operational efficiency by managing schedules, processing work orders, tracking parts and inventory documentation, and providing administrative support to maintenance personnel and leadership. Additionally, the Administrative Assistant ensures compliance with FAA Part 145 regulations by maintaining meticulous records of inspections, training logs, and tool tracking. By providing exceptional organizational support, this position contributes to minimizing aircraft downtime, improving workflow efficiency, and upholding the highest standards of safety, quality, and regulatory compliance within the MRO environment. Requirements: Corridor (aviation maintenance-specific software) • Open and Close Work Orders, • Estimate creation and modifications, • Logbook label creation and filing, • Parts requests, • Parts and Service PO creation, • Tool Tracking – Calibration records Customer Interactions • Inbound calls – take information and pass it along, • Emails – inbound and outbound, • Estimates, Change orders, and invoices Parts and Shipping • Receive parts shipments, • Inventory Control, • Search for parts online, • Call/email Vendors for price and availability, • Prepare shipments for end-of-day pickup Organize and upkeep currency of employee training records Scan and upload documents to the company's cloud-based drive File physical paperwork in the appropriate location Mail required paperwork to FAA Process and Procedure creation Complies with and supports other internal company policies Perform other tasks as may be assigned from time to time Uphold Ventura’s Core Values

Job DescriptionSalary: $70k-$80k Hybrid Local to NYC (ability to travel onsite to client locations as needed) Salary $70k-$80k Department Service Delivery Reports To Service Manager About the Company ADDA is partnering with a fast-growing, high-performing IT Managed Service Provider (MSP) serving clients across diverse industries. The organization is known for exceptional, communicative client service, a collaborative team culture, and a modern, non-tiered support model where team members are trusted to own problems end-to-end. Were looking for an IT Support Specialist who leads with outstanding customer service, thinks critically and holistically about systems, and deeply enjoys diagnosing and solving complex, technical problems while building strong, professional client relationships. The Role As an IT Support Specialist, youll be a primary, client-facing point of contact, responsible for expertly resolving advanced technical issues, driving long-term and systemic fixes, and continuously improving how support is delivered. This is not a call-center or ticket-churn roleit is a role for an engineer who excels at both technical mastery and client relationship management. Youll work across multiple client environments, communicate proactively and clearly with stakeholders, and take complete ownership from initial request through resolution and follow-up. Success in this role requires both advanced troubleshooting capability and excellent customer-facing judgment and empathy. What Youll Do • Serve as a trusted, client-facing technical authority for escalated and complex support needs, managing both the technical solution and the client's experience., • Expertly diagnose and resolve difficult, non-routine issues across Windows, macOS, Linux, Microsoft 365, Google Workspace, and mixed cloud/on-prem environments., • Own issues end-to-end including in-depth investigation, root cause resolution, meticulous documentation, and consistent client communication., • Provide advanced support for networking components such as firewalls, switches, VPNs, VLANs, DNS/DHCP, Wi-Fi, and routing, including complex troubleshooting and configuration., • Partner with teammates in a non-tiered support structure that values cross-functional collaboration and shared ownership., • Participate in client projects including migrations, deployments, security initiatives, and system upgrades., • Identify recurring issues and recommend automation, tooling improvements, or process changes., • Maintain clear, accurate documentation and contribute to internal knowledge resources., • Provide onsite support to NYC-area clients as needed. Technology Youll Work With Experience with all tools is not required. Exposure to several is strongly preferred. • Cloud & Productivity, • Microsoft 365, Azure AD, Intune, • Google Workspace, • Systems, • Windows Server, Active Directory, Group Policy, • macOS with MDM solutions such as Jamf, • Networking & Security, • Meraki, UnifiSonicWall, • VLANs, VPNs, Wi-Fi administration, • Endpoint security and EDR tools, • MSP Tooling, • RMM platforms such as NinjaOne, • PSA tools including HaloPSA, • Backup platforms like Datto or Acronis What Were Looking For • 25+ years of demonstrable experience in an MSP or fast-paced, multi-client, multi-site IT support environment., • Exceptional troubleshooting skills across systems, networking, cloud services, and security fundamentals. You must be able to diagnose problems beyond level 2 support., • Proven, customer-first mindset with outstanding interpersonal skills and the ability to communicate complex technical concepts clearly and calmly to non-technical users and C-level stakeholders., • High level of comfort diagnosing unfamiliar technologies through logic, research, and experimentation, not just rote knowledge., • High ownership mentality you dont pass problems along, you solve them and manage the client relationship through the entire process., • Proactive approach to improving processes, documentation, and tooling., • Desire to keep learning and expanding technical depth., • Certifications (Microsoft, Cisco, CompTIA, etc.) are a plus but not required. Why Youll Love Working Here • Elite Support Culture: Technical excellence paired with deep, consultative client relationships., • Non-tiered Team Structure: Autonomy to solve problems end-to-end, accountability, and direct control over the client's positive outcome., • Variety and Growth: Exposure to diverse environments that rapidly build expert-level troubleshooting skills., • Impact-Driven Work: Your ideas for efficiency, automation, and improvement are encouraged and implemented., • Supportive Culture: Curious, collaborative teammates who value quality work, mutual respect, and strong communication.

Job DescriptionREMOTE FIRST, INCLUSIVE ALWAYS. EQUALS TRUE started when a type design geek and a talent nerd decided to create real change in the technology industry workforce. Together, they built the first-in-industry authentic talent partner to help organizations build cultures and scale internationally with the best talent in the Americas. We are the only organization in Latin America that was founded with a commitment to be inclusive, treat individuals fairly, pay them equally, and provide them with a great professional experience each day. From day one, EQUALS TRUE has been committed to inclusive hiring, wage equality, and delivering an exceptional professional experience. These values ground our business model and daily practices. We’re different, awkward, techie, weird in all the right ways, and we work only with great people. If you’re looking for a remote-first career aligned with a true social mission and with companies that share your values, then let’s talk about our Lead Software Engineer role today. Here’s what you need to know about this position: Location: Remote, LATAM Engagement Type: Full-Time The Work (What you’ll be doing & Your Impact) Lead the end-to-end development of web applications using JavaScript frameworks Design and implement scalable, maintainable system architectures Translate high-level, often ambiguous requirements from C-level stakeholders into clear technical solutions Build and integrate AI-driven features Take ownership of product delivery from concept to MVP to production and iteration Establish best practices across code quality, structure, and development workflows Mentor and coach junior developers and interns (code reviews, pair programming, technical guidance) Collaborate closely with product and business stakeholders to align technical execution with business goals Needed Expertise (What you need to succeed in the role) Strong experience with JavaScript / TypeScript, React, and Node.js Solid understanding of API design, system architecture, and infrastructure (cloud, deployments, environments, ideally with AWS) Proven track record building products from 0 to MVP to scale in startup environments Experience integrating AI features into real products (e.g., automation, generation, or decision-support tools) Ability to make pragmatic, product-driven technical decisions Experience leading small teams and mentoring junior developers Comfortable working directly with C-level stakeholders and translating ambiguity into execution Not Required But Nice To Have Expertise (What would be great for you to have) Nice to have: experience in fintech or marketplaces Our Benefits & Perks • We pay in USD through our platform that allows you to convert, allocate and disburse your salary as you want and into almost any currency that you choose, • Paid company holidays, • Medical, safety, and wellness benefits, • Technology benefits, • Business English language classes, • …and more perks being added each quarter Interested? Great! Please send us your CV/Resume to start the conversation and learn more about each other. EQUALS TRUE is a global inclusive talent network of like-minded software engineers, agilists, and design thinkers. We build and develop safe, inclusive, equitable and balanced teams for companies that need to scale globally in a socially responsible way. EQUALS TRUE is open to all qualified candidates. We never evaluate qualified people on anything other than their skills, work history, training, and ability to do the job. We respect the right of people to live the life they want without judgement. So we practice wage equality, create a culture of belonging, insist upon respect for all our people, make every effort to accommodate all disabilities, and work only with companies that share our values. We are proud to be a global equal opportunity employer. And as such we never discriminate based on race, religion, color, national origin, disability, sexual orientation, gender, gender identity, status as a veteran, or any other protected status. We also consider qualified applicants with non-violent and non-financial related criminal histories. Additionally, EQUALS TRUE is committed to providing reasonable accommodations for candidates with disabilities throughout our hiring processes. If you need any assistance or accommodations due to a disability, please let us know. https://equalstrue.tech/#EQUALSTRUE

Job Description Job title Help Desk Technician II Classification (Exempt/Non-Exempt) Exempt/Non-Exempt Reports to IT Manager Revision # 1 Company/Description Summary Robertson, Anschutz, Schneid, Crane & Partners, PLLC provides elite legal representation to mortgage servicers in the context of foreclosure and bankruptcy cases. Our offices, home to more than 1000 employees across 20 states, work diligently to ensure our interests are in constant alignment with those of our clients. Visit our website at www.raslegalgroup.com for more insight into our organization and leadership team. Job Summary/Overview We are seeking an experienced IT technician to join our IT Helpdesk team that supports the use of technology in our organization. As an IT Technician at our satellite office, you will play a crucial role in maintaining and supporting the IT infrastructure to ensure seamless operations. This position requires a skilled professional with a minimum of 2 years of experience in IT support. The ideal candidate should have expertise in Active Directory, printer management, hardware and software troubleshooting, IP phone systems, computer imaging, deployment, project management, etc. As employees progress in experience, education, and performance consistency, promotional opportunities may become available. Our firm maintains a collegial work environment that prioritizes internal promotion, training, and professional development. Essential Duties and Responsibilities Active Directory Management: • Create, modify, and delete user accounts., • Manage group policies and security permissions., • Troubleshoot and resolve Active Directory-related issues. Printer Management: • Install, configure, and troubleshoot printers., • Monitor and maintain printer supplies., • Provide user support for printing-related issues. Hardware and Software Troubleshooting: • Diagnose and resolve hardware and software issues., • Perform routine maintenance and updates on computer systems., • Collaborate with the IT team for escalated problem resolution. IP Phone Systems: • Configure and troubleshoot IP phone systems., • Provide user support for telephony-related issues. Computer Imaging and Deployment: • Create and deploy system images for computers., • Manage the deployment process for new computers and upgrades., • Ensure standard configurations and security measures are applied. Project Management: • Participate in IT projects related to system upgrades and improvements., • Collaborate with the IT team to implement new technologies., • Document project progress and outcomes. User Support: • Provide technical support to end-users via various channels (phone, ticketing system, in-person)., • Educate users on IT best practices and procedures., • Address and resolve IT-related service requests. Documentation: • Maintain accurate and up-to-date documentation for IT systems and procedures., • Create user guides and documentation for common issues. Among other IT related tasks Schedule Monday – Friday Full time hours Occasionally weekends or after hours are required (5% - 10%) Other Duties Travel • This position requires traveling to our other satellite offices as needed. (10-15% travel) Qualifications • Minimum of 2 years of experience in IT support., • Proficiency in Active Directory administration., • Experience in managing and troubleshooting printers., • Strong hardware and software troubleshooting skills., • Familiarity with IP phone systems., • Experience in computer imaging and deployment., • Project management skills with the ability to handle multiple tasks simultaneously., • Excellent communication and interpersonal skills. RAS is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace. Education Required Education: A degree in Information Technology or a related field is preferred. Additionally, candidates with one or more of the following certifications will be given preference: • CompTIA A+, • CompTIA Network+, • Microsoft Certified: Modern Desktop Administrator Associate, • Cisco Certified Network Associate (CCNA), • ITIL Foundation, • CompTIA Security+, • Microsoft Certified: Azure Fundamentals (for cloud-based environments) Note: While a degree is preferred, equivalent work experience and relevant certifications will also be considered. This list is not exhaustive, and candidates with other relevant certifications may be considered based on the discretion of the hiring team. This combination of education and certifications is intended to ensure that the candidate has both the theoretical knowledge and practical skills required for the position. Physical functions While performing the duties of this job, the employee is regularly required to sit, talk, type, listen, and use repetitive motion. Tasks may involve extended periods at a keyboard or workstation and involve frequent handling of computer equipment. The employee is frequently required to stand, walk, use hands and fingers to handle and feel. The employee is occasionally required to bend, kneel, crouch, climb stairs, and reach overhead to service hardware and software used by the organization. Occasionally the employee will need to be able to lift and move up to 40 pounds. Work Environment The work environment for this role is generally indoors at a desk in a well-lighted, climate-controlled cubicle or office with moderate noise levels. Travel This position requires traveling to our other satellite offices as needed. (10-15% travel)

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