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Job Description THIS IS A PART TIME ROLE Now Hiring: IT Support and Office Assistant – MSP (Long Island, NY) About Us We’re a boutique IT Managed Service Provider (MSP) serving businesses throughout Long Island with responsive, reliable, and relationship-driven IT support. As we expand, we're looking for a detail-oriented IT Support and Office Assistant to join our team. This role has growth potential either within the technology team or in operations. About the Role This is a blended role where you’ll be the first point of contact for clients, helping to log and route technical requests, and assist with various administrative duties to keep the office running smoothly. Responsibilities Client Support / Ticket Management * Answer and route incoming calls and emails professionally. * Gather preliminary information and create accurate service tickets in our system. * Assign or escalate tickets to the appropriate technician. * Track open tickets and follow up on unresolved client issues. Administrative Support * Schedule appointments and coordinate technician dispatches. * Maintain and update client documentation and internal knowledge base. * Assist with light office duties (filing, ordering supplies, managing calendars). * Help with client communication (status updates, scheduling reminders, etc.). ✅ Qualifications * Excellent communication and organizational skills. * Tech-savvy and comfortable using IT tools and platforms (e.g., Microsoft 365, ticketing systems). * Previous experience in an MSP, IT help desk, or customer service role is a plus. * Ability to multitask in a fast-paced, small-team environment. * Dependable, self-motivated, and eager to learn. Bonus Points For * Familiarity with PSA/RMM tools like Autotask, ConnectWise, or similar. * Basic understanding of IT services and terminology (no troubleshooting required). * Experience supporting a technical or services-based team. Why Join Us? * Be part of a tight-knit, tech-forward team. * Room to grow your skills and evolve into more technical or operational roles Company DescriptionWe are a growing technology & Managed Service Provider (MSP). Signalbase, Inc. is a technology firm with extensive enterprise experience that we leverage to deliver industry-leading service to our clients. We keep security and cloud at the center of our solutions. Why Join Us? • Exposure to the full MSP lifecycle: support, projects, security, cloud., • High-impact environment — your work directly improves client operations., • No corporate bureaucracy — just real tech work in a close-knit team., • Competitive salary, room for growth, and a positive culture.We are a growing technology & Managed Service Provider (MSP). Signalbase, Inc. is a technology firm with extensive enterprise experience that we leverage to deliver industry-leading service to our clients. We keep security and cloud at the center of our solutions.\r\n Why Join Us?\r\n- Exposure to the full MSP lifecycle: support, projects, security, cloud.\r\n- High-impact environment — your work directly improves client operations.\r\n- No corporate bureaucracy — just real tech work in a close-knit team.\r\n- Competitive salary, room for growth, and a positive culture.

Job Description RouteSmart Technologies, a leader in vehicle route optimization software technology, is seeking a Cloud Engineer to join our IT Infrastructure & Security Department. This role will report directly to the Sr. Infrastructure & Security Engineer and is responsible for implementing, maintaining, and improving our cloud IT infrastructure, systems, and AWS environments. The Cloud Engineer will work closely with the DevOps and Product Development teams to ensure secure, scalable, and efficient cloud operations across our production and development environments. The typical base pay range for this position at the start of employment is expected to be between $120,000–$130,000 per year. RouteSmart Technologies, Inc. has different base pay ranges for different work locations within the U.S., and base pay will vary based on experience. This is a hybrid role; candidates must be able to commute to the office in Melville, NY or Columbia, MD. Candidates must reside within 50 miles and be available to work onsite several days per week. However, we will consider the right candidate for remote work if domiciled in one of the following states: Maryland, New York, Pennsylvania, DC, Virginia, Arizona, California, Colorado, Florida, Idaho, Illinois, Indiana, Minnesota, New Jersey, North Carolina, Oregon, South Carolina, Texas, Washington. Essential Duties & Responsibilities • Assist in researching, designing, and implementing secure, scalable, and cost-effective IT infrastructure, systems, security components, standards, and services., • Maintain, troubleshoot, and resolve issues related to infrastructure, systems, services, security, and accounts., • Continuously monitor the health and performance of the AWS infrastructure, systems, and accounts, identifying issues and implementing solutions for improved efficiency., • Analyze components, logs, services, and specific tools as needed., • Implement, enforce, and configure security policies, controls, services, identity management, and other security measures to protect from unauthorized access and cyber threats., • Stay up-to-date on technology trends and best practices, adapting to evolving cloud IT technologies and management approaches., • Communicate effectively and create accurate documentation of designs, configurations, processes, and procedures., • Collaborate closely with other team members on projects and tasks, ensuring seamless integration and support for IT initiatives., • 5+ years of experience with cloud infrastructure, systems, and security., • Minimum of 3 years of hands-on experience with AWS services., • Strong communication and collaboration skills., • Highly organized with strong analytical and problem-solving abilities., • Ability to work independently and as part of a team., • Commitment to continuous learning and delivering high-quality service. Education & Experience • Bachelor’s degree in Computer Science, Information Systems, Business Technology, or a related field—or equivalent experience., • Proficiency in IT infrastructure, networking, system administration, and security., • Solid experience with AWS services and concepts., • Experience with Infrastructure as Code (IaC) tools such as AWS CloudFormation or Terraform. RouteSmart offers its employees numerous opportunities for professional development. Our goal is to provide our employees the chance to learn and grow as the company grows. We recognize that our employees are our most valuable asset. The work they do is key to our ability to provide high quality service to our clients. We also recognize that our employees are unique individuals with their own lifestyle and interests. RouteSmart Technologies pays a significant share of the cost of benefits for our employees. We believe our investment makes good business sense by helping to create a positive and productive work environment. Among the benefits we offer are: • Medical/Dental/Vision/STD & LTD Plans, • Employer paid Life Insurance Plan, • Employee Training & Development, • 401(k) Retirement Savings Plan w/ Employer Match, • Vacation/Sick/Holiday Leave, • Tuition Reimbursement, • Flex hours, • Casual Dress RouteSmart Technologies is proud to be an equal opportunity workplace. Individuals seeking employment at RouteSmart Technologies are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. All candidates must have legal authorization to permanently live and work in the United States. This position does not qualify for sponsorship.

Job DescriptionLDI Connect is a high-performing technology services company with a proven track record of creating rewarding careers. We do it all - from copiers/printers, document management, managed IT services, hosted/cloud services, phone systems, and professional audio/video systems, and security. We are an organization with a strong, tenured sales and service organization and we are in full growth mode looking for talent to join the LDI Connect team. With headquarters on Long Island, come see why Long Island Business News honored LDI Connect with an award that recognizes our commitment to a high performing- yet people-centered workplace culture. Our other offices in CT, NYC, NJ and LA share the same commitment! Are you a born Sales Executive? Join our growing Sales Team for evolving Office Technology! We’re looking for dynamic, self-motivated relationship builders that thrive on seeking new business opportunities, expand opportunities within existing accounts and drive revenue growth in the fast-paced world of office technology. If this is you, we want to meet you! WHAT MAKES A GREAT SALES EXECUTIVE AT LDI CONNECT? • Proactive and Persistent: You excel at identifying prospects, making connections, and closing deals., • Goal-Oriented: Achieving and exceeding sales targets is in your DNA., • Relationship Builder: You understand the value of long-term client partnerships., • Tech-Savvy: You quickly learn and confidently promote cutting-edge office technology solutions.WHY JOIN US?, • Industry-Leading Solutions: Represent top-tier products and services that empower businesses., • Growth Opportunity: Be part of a thriving company with room to advance., • Competitive Compensation: Uncapped earning potential with a strong base and commissions., • Supportive Culture: Work alongside a driven and innovative team.WHAT WILL YOU BE DOING?, • Sell a comprehensive suite of technology solutions, including Print Technology, Color Graphics Equipment, Cloud Services, UCaaS, Managed Network Services, Cyber Security Solutions, Business Continuity/Disaster Recovery, Low-Voltage Cabling Infrastructure, and ProAV Solutions., • Conduct prospecting, research, networking, and relationship selling to deliver value to potential customers., • Drive new business growth through one-to-one marketing, scheduling client introductions, and preparing presentations, proposals, and bid specifications., • Aggressively pursue net new accounts, articulating our company's values and differentiators effectively., • Meet or exceed monthly, quarterly, and yearly sales objectives, ensuring high standards of customer support through follow-up consultations.WHAT ARE OUR REQUIREMENTS?, • 3+ years of successful sales experience in B2B technology sales., • Ability to collaborate effectively in a team-oriented environment., • Direct experience with small to mid-sized, local business owners, and decision-makers., • Strong prospecting and networking skills.Your earning potential here is truly UNCAPPED but to provide some specifics, two thirds of our reps are earning well over 100K per year. This includes an average base salary between 45-60K which is based on experience and geography. Our top performers earn over 400K! Step into a role that rewards initiative, resilience, and success. If you’re ready to hunt for your next big opportunity in Long Island, let’s talk! LDI Connect and affiliates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR u8MsoEQjS6

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks. As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey. You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks. You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice. Your Impact Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by: * Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions. * Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers. * Ability to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate. * Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers * Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions. * Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences * Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities. * Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy. * Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner * Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space * Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events * Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap Qualifications Your Experience * 3+ years experience in pre-sales/sales engineering or graduate of Palo Alto Networks Academy Program * Foundational knowledge of one or more of Networking, Security Operations, Cloud and Application Security * Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred * Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal * Creating and delivering technical presentations, workshops, or technical validation engagements * Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies * Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions * Understanding of sales processes with multiple buying centers and multi-product solutions are preferred * This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position. * Proficient in English Additional Information The Team Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures. You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary + commission target (for sales/commissioned roles) is expected to be between $175,000 - $216,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Job Description$80,000 - $110,000 + VIP Bonus $80000 - $110000 / year Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION As a Senior Business Analyst in our Professional Services team, you will be responsible for leading and driving the business analysis efforts for complex projects. You will collaborate with project sponsors, stakeholders, and technical teams to elicit, analyze, document, and implement business requirements, ensuring alignment with project objectives and organizational goals for our NetRate and MGA Systems products. Your extensive experience and strong leadership skills will be vital in guiding and mentoring other business analysts within the team. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: * Lead the business analysis efforts for complex projects, including requirement gathering, analysis, documentation, and implementation of business needs, functional and non-functional specifications, use cases, and process flows. * Collaborate with project sponsors and stakeholders to ensure a thorough understanding of business objectives and technical solutions, aligning them with overarching PS goals. * Facilitate workshops, interviews, and meetings with stakeholders to gather requirements, resolve conflicts, and drive consensus. * Participate in project planning and estimation activities, providing valuable insights and contributing to project scope definition. * Excellent relationship-building skills to effectively collaborate with partners across all levels of the organization to understand their business, challenges and opportunities. * Proven ability to produce high-quality deliverables, including clear and concise business documents, reports, and presentations. * Conduct thorough research and analysis to identify process improvement opportunities and provide recommendations for optimizing project delivery. * Collaborate with cross-functional teams, including development, quality, IT, as well as other project/program managers, to ensure successful implementation of projects. * Proactively identify and address project issues, risks, and dependencies to mitigate potential challenges and ensure project success. * Detail-oriented mindset with the ability to manage multiple priorities and meet project deadlines. * Facilitate effective communication and knowledge sharing among project team members and stakeholders. * Mentor and guide other business analysts, providing support, feedback, and sharing best practices to enhance their skills and performance. * Stay up to date with industry trends, best practices, and emerging technologies related to business analysis and software development. * Adaptability and flexibility to thrive in a dynamic and fast-paced software development environment. Knowledge, Skills and Abilities: * Insurance software experience * MS Office Applications * Working knowledge of backend development systems * Agile development methodologies Qualifications: * Bachelor's degree in Business Administration, Computer Science, Engineering, or related field, specialized training, or equivalent work experience * 5-7 years of experience as a Business Analyst in a software development or IT environment. * Strong knowledge of software development methodologies, such as Agile * Proven experience leading complex business analysis initiatives and driving successful project outcomes. * Solid expertise in requirement gathering techniques, documentation standards, and business analysis tools. * Excellent communication, leadership, and interpersonal skills, with the ability to effectively engage with stakeholders at all levels. * Exceptional communication (verbal and written) and interpersonal skills, with the ability to build relationships with technical and non-technical stakeholders. * Strong analytical and problem-solving abilities, with a detail-oriented mindset. * Adaptability and flexibility to thrive in a fast-paced, dynamic work environment. * Certified Business Analysis Professional (CBAP) or similar certification. * Experience with industry-specific software or tools used in business analysis. * Knowledge of insurance industry-specific standards and regulations * Experience in facilitating workshops and conducting user interviews. Additional Requirements and Details: * Travel required up to 10% of the time. * Occasional lifting and/or moving up to 10 pounds. * Frequent repetitive hand and arm movements required to operate a computer. * Specific vision abilities required by this job include close vision (working on a computer, etc.). * Frequent sitting and/or standing. #LI-Hybrid THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. · Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. · Win Together: We work together as one team, showing empathy and respect along the way. · Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. · Say It, Do It: We honor every one of our commitments because integrity is important to us. · Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. · We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings. The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Job Description About the Role The Senior Systems Engineer is responsible for basic or complex issues. Senior Systems Engineers will handle escalation calls/tickets, working with the clients by responding to issues, working tickets and owning the ticket until it is resolved. Senior Systems Engineer will also assist with working through lower level tier issues when available. The expectation is that the engineers will troubleshoot beyond the PC, including troubleshooting servers, network devices, and cloud systems. Senior Systems Engineers will alert the team when unable to resolve. Responsibilities The Senior Systems Engineer will work closely with the other staff members under the End User Support Manager’s direction with responsibilities including, but not limited to, the following: • Be able to work in a fast-paced environment., • Work support tickets that come in via phone, email, or customer portal., • Collaborate with Team Members regarding resolutions to various customers., • Proven Experience troubleshooting problems ranging from server, network, and PC issues., • Must provide quality customer service skills in all forms of communication., • Handle escalations from Tier 1 and 2 phones calls, emails, or monitoring alerts., • Utilize experience and knowledge to assess issues and provide solutions for Tier 1 and Tier 2 escalations., • Assist Tier 1 and 2 with responding to alerts and tickets from various monitoring systems., • Take ownership of tickets and customer interactions., • Document resolutions and update procedures may be outdated., • Engage in continued certification training to improve skillset, • Senior Systems Engineers will alert the team when unable to resolve What You Bring to The Team Relevant and significant industry experience may provide as a substitute for the education requirement. Microsoft, Cisco, and VMware certifications required. Advanced networking and cloud/server engineering required. Experience Minimum of 3 years of experience in a similar role within a managed services environment. • LAN/WAN environments, • Office365 and Azure, • Network Operations Center, • Help desk or relevant customer service skills, • Microsoft, Cisco, Fortinet, and VMware certifications required., • Cisco Certified Network Associate (CCNA), • Microsoft Intermediate Certificates, • Security+, • Microsoft Windows Server 2012/2016/2019 and Active Directory, • Microsoft Office Suite and Office365 experience, • Fundamental understanding of DNS, DHCP and TCP/IP, • Microsoft Exchange and SQL Server, • VMware vSphere 6.5 and above, • Knowledge of back up technologies, • Networking: Diagnose and resolve networking issues, ensuring optimal performance and security of client networks., • Documentation: Maintain detailed documentation of system configurations, processes, and troubleshooting steps., • Collaboration: Work closely with Tier 1 support, other engineers, and clients to deliver comprehensive IT solutions., • Leadership: Mentor and guide junior team members, fostering a collaborative and knowledge-sharing environment., • Excellent problem-solving abilities with a focus on root cause analysis., • Strong communication skills, both written and verbal., • Leadership qualities with the ability to mentor and guide junior team members. Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Opportunities At Magna5, we’ve put thought into what it takes to build a strong and competent team. A team that collaborates and encourages their peers at a company that promotes individual growth, not one that silo’s them. Magna5 has developed a training program that will allow any member of our team to enhance their education that will enable them to grow their knowledge and mature their skillsets. We provide people with a career path into new technology and senior positions that most companies do not offer. Hours & Schedule The Magna5 Support Center operates 24/7. The shift for this position will be M-F 9:00 AM to 6:00 PM. Work Perks • 80% remote position, • Paid time off including paid holidays and floating holidays., • Bonus potential based on individual and company performance, • Highly competitive and flexible medical, dental, and vision benefits plans, • 401(k) with employer match, • Tailored Life and Disability insurance plans, • Win Together – We collaborate with clients and across the Magna5 team to provide complete solutions for every IT challenge., • Respond Fast – When clients or teammates reach out, we answer with urgency, assembling the needed expertise to provide quick and accurate resolutions., • Earn Trust – We strive to earn and keep the trust of our clients and teammates through our actions every day, fulfilling every promise we make., • Stay Transparent – No secrets and no surprises. We respect our clients and one another by providing candid assessments and complete, accessible information. Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at . The New York base salary range for this full-time position is $90,000 to $120,000. Company DescriptionMagna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at .

Job Description With a 110-year heritage, the National Insurance Crime Bureau (NICB) is the nation's premier not-for-profit organization dedicated exclusively to fighting insurance fraud and crime. NICB membership includes more than 1,200 property-casualty insurance companies, vehicle rental companies, auto auctions, vehicle finance companies, self-insured organizations and strategic partners. Beyond our membership, our nearly 400 employees work with law enforcement agencies, technology experts, government officials, prosecutors, international crime-fighting organizations and the public to lead a united effort to prevent and combat insurance fraud and crime. A career with the National Insurance Crime Bureau (NICB) is rewarding and fulfilling to people who have the passion to play an important role in combating insurance fraud and vehicle crime. At the NICB, we know our people are our competitive advantage, and so, we offer a work atmosphere that is second to none. Position Purpose: The Field Intelligence Analyst I (FIA I) is responsible for conducting analysis of multiple datasets and effectively organizing, communicating, and producing intelligence reports and outlining results to the Supervisory Field Intelligence Analyst and other consumers. FIAs generate and analyze meaningful intelligence from a variety of sources which allow NICB staff, law enforcement agencies, and member companies to make better business decisions. Additionally, the FIA will serve as a subject matter expert who is routinely called upon to provide training to member companies, law enforcement, strategic partners, and other NICB employees. This position will primarily support the New York Medical Fraud Task Force. Work Arrangement and Description: This is a field position which means that the individual is assigned to an Area of Responsibility (AOR) and must travel within that AOR in order to fulfill their job responsibilities. Competencies/Duties: • Organize and analyze data that results in the production of actionable intelligence products in support of NICB’s mission and fosters data driven investigations., • Cultivate and maintain collaborative partnerships with member companies, law enforcement and strategic partners., • Facilitate information exchange, market intelligence products and provide analytics training when necessary., • Provide analytical and investigative support for NICB regional personnel and serve as the subject matter expert for all Operations, Intelligence, and Analytics (OIA) products and services., • Comprehend and effectively utilize analytical software in support of the production of intelligence products and visuals., • Evaluate information from open-source intelligence in support of investigations., • Proactively identify fraud and vehicle theft trends throughout assigned region and effectively communicates actionable intelligence., • Excellent written and verbal communication skills with exceptional attention to detail, • Ability to research and analyze information at an advanced level with a high degree of organization and ability to multi-task, • Adaptable to change, • Progressive aptitude for technology, • Exhibit a high degree of discretion, sound decision making, professionalism and an ability to interface with a wide variety of contacts., • Bachelor’s degree required; analytics, statistics, mathematics, computer science, criminology, or similar field preferred. In lieu of a degree, 4 years of related experience required., • 3 years of experience conducting independent, complex research and analysis, or investigations required., • Experience working with large amounts of data in Excel, SQL/PostgreSQL required., • Proficiency in Microsoft Office Applications (Outlook, Word, Excel, PowerPoint, Teams, etc.) required., • Experience with cloud databases (AWS or Redshift) preferred. This position has no direct reports. Contacts: • NICB employees across all departments, • Law Enforcement and Prosecutors across local, state, and deferral jurisdictions The salary range for this position is $78,550 to $86,500. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors including the specific requirements for this position, the candidate's geographic location, job-related skills, experience, and relevant education or training. NICB HR can share more about the specific salary range for your geographic location during the hiring process. Benefits: Our benefits are unparalleled! NICB offers employees a comprehensive benefits package, an attractive 401(k) plan and generous paid time off. For more information, visit . The NICB is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: NICB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at the NICB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Job Description We are looking for a Tier 2 Linux Engineer to join our onsite team in Westbury, Long Island. This full-time, hands-on role is perfect for someone with strong Linux experience who enjoys working in dynamic environments and solving real-world technical problems. Responsibilities: • Provide Tier 2 support for Linux-based systems (primarily Ubuntu, CentOS, RHEL), • Troubleshoot OS, application, and networking issues across production and internal systems, • Manage user accounts, permissions, and system configurations, • Maintain and configure services such as Apache/Nginx, SSH, DNS, DHCP, MySQL/PostgreSQL, • Monitor system performance and security using standard tools (e.g., top, journalctl, fail2ban), • Assist with backup, patching, and scripting for automation, • Collaborate with other engineers and escalate issues as needed Requirements: • 3+ years of hands-on Linux system administration experience, • Proficiency with command line tools, shell scripting (bash), and standard Linux utilities, • Solid understanding of TCP/IP, DNS, routing, and basic firewall rules (iptables or ufw), • Ability to troubleshoot services, logs, and performance issues, • Strong communication and documentation skills, • Must be able to work onsite daily in Westbury, NY, • Reliable transportation is required Preferred Qualifications: • Experience with automation tools (e.g., Ansible, Puppet, cron scripting), • Familiarity with cloud platforms (AWS, Azure, GCP), • Experience with containers (Docker) or virtualization (KVM, VMware) Full benefits package, including: • Medical, dental, and vision insurance, • Reetirement plan, • Paid time off and holidays, • Certification reimbursement and professional development

Job Description Intelligent Protection Management (IPM) provides a comprehensive approach to cloud security, designed to ensure all cloud-based resources are secure, compliant, and resilient against threats. From strategy to execution, we develop IT solutions that fit our customers business needs. Our Network Engineer will be report directly to the SVP, Network Operations and will be working with all departments across IPM. They will be a key player in the daily functionality of our team and assist with: • In-depth knowledge of BGP, OSPF, VRRP, VLAN, IPSEC., • Ability to manage medium to large sized, moderately to highly complex network projects., • Working knowledge of EDI / Disaster Recovery concepts and applications., • In-depth knowledge of Fortigate and Sonicwall firewalls., • In-depth knowledge of Fortimanager, • In-depth knowledge of ArubaOS-CX and Aruba Instant-On switches, • Proven troubleshooting and problem-solving skills; ability to work within a team and as an individual contributor., • Previous MSP experience., • Ability to collaborate with other teams and departments within the organization., • Ability to work with outside vendors and telecommunications carriers., • Ability to effectively communicate highly technical concepts and solutions to audiences of widely varying skill levels., • Understanding of network access methods including but not limited to Cellular, Wired/Wireless, Cable, DSL, T1, and Metro Ethernet., • Excellent analytical, problem solving, and root cause analysis skills., • Bachelor's degree in Business Administration, Operations Management or related field preferred, • Strong analytical skills with the ability to interpret data and make informed decisions, • Ability to work in a fast-paced environment and manage multiple priorities, • A proactive and self-motivated approach to work, • Medical, dental and vision, • 401K We are an equal opportunity employer that values the diversity of backgrounds, perspectives, experiences and abilities.

Job DescriptionIs this you? Are you an experienced technologist with exceptional troubleshooting skills, a passion for learning new technologies, and a talent for developing effective processes that drive success? The ideal candidate is a strong communicator who can inspire and lead their team, while maintaining keen attention to detail and supporting task prioritization and collaboration across teams. Who are we? Glad you asked! Opti9 is a trusted cloud solutions provider committed to delivering industry-leading, tailored solutions that meet the unique needs of businesses across a wide range of industries. We are a premier Veeam partner, as well as an AWS Premier Consulting Partner and Certified Solution Provider. Our expertise includes managed cloud, backup and replication, disaster recovery, security, and Microsoft 365 solutions. In the public cloud space, we specialize in migration, optimization, transformation, and cloud-first application consulting. What sets us apart? A fun, casual, and collaborative culture that embraces fresh ideas, innovation, and a strong customer-first mindset. At Opti9, we work hard, support each other, and never shy away from a challenge. We believe in balancing results with a positive team spirit—and we’re always on the lookout for authentic, accountable individuals who are ready to grow with us and make an impact. What would you do? Working closely with the Data Center Manager, you will serve as a senior member of a 4-person data center team responsible for maintaining uptime, expanding infrastructure, and responding to client requests in a Tier 3 data center environment. As the on-site representatives of our company, we manage a wide range of critical physical operations, including racking hardware, deploying networking infrastructure, asset management, hardware troubleshooting and repair, shipping and receiving, preventative maintenance, site security, environmental monitoring, and emergency escalation response. Our team works in close coordination with the Networking and Cloud teams to successfully deliver internal projects and external work orders. We are the engine that keeps Opti9’s services running at peak performance! What are the details? Primary Responsibilities: • Supervise and mentor a team of 3–4 data center technicians, providing task assignments, guidance, and training as needed, • Manage and maintain a queue of support requests, ensuring tickets are regularly updated and adhere to team standards, • Work hands-on alongside your team to perform hardware installations, configurations, routine maintenance, and decommissions, • Serve as an escalation point for complex hardware and networking issues, offering support and solutions to your team, • Monitor and maintain power, cooling, and environmental systems, escalating any issues in a timely manner, • Collaborate actively with Networking and Cloud teams, contributing your technical expertise to deliver effective solutions for internal projects and customer needs, • Help prioritize tasks based on business impact, Operational Level Agreements (OLAs), and Service Level Agreements (SLAs), • Ensure compliance with company standards for all physical hardware and network infrastructure installations, • Develop and document Standard Operating Procedures (SOPs) for new or evolving processes, • Act as a primary contact for facility environmental controls and take a leadership role during emergency response situations, • Drive accuracy and consistency in asset management and remote site documentation, • Maintain vendor records and continuously seek opportunities to enhance the value of vendor relationships, • 3+ years of experience in a technical role within a customer-facing organization, • Advanced hands-on experience with server hardware—including building, configuring, racking, and troubleshooting (Dell, HPE, Cisco, etc.), • Proven leadership or supervisory experience in a datacenter or similar technical environment, • Advanced experience with running and patching low-voltage cabling and fiber optic networks, • Solid understanding of networking concepts and equipment (Cisco, Arista), • Intermediate knowledge of power distribution systems, including redundant and emergency power setups, • Experience setting up and managing KVM (Keyboard, Video, Mouse) access systems, • Proficiency in using asset management systems for tracking hardware and inventory, • Experience working with ticketing systems for incident and request management, • Basic understanding of SaaS platforms and virtualization technologiesGeneral Knowledge and Experience:, • Strong leadership abilities with a continuous improvement mindset, focused on creating better workflows and experiences for your team, • Excellent interpersonal and customer service skills, with the ability to collaborate effectively with local and remote colleagues, clients, and management, • Flexibility to occasionally adjust work schedule to meet business needs (standard 40-hour week, with periodic after-hours on-call responsibilities), • Proven ability to thrive in a fast-paced environment—capable of multitasking, adapting to changing priorities, and meeting tight deadlines, • Clear and effective communicator, able to convey complex technical information in English, both verbally and in writing, • Exceptional time management and prioritization skills, • Ability to work on-site at our Garden City, NY location; weekly shifts may include weekend coverageWhat do you get from us?, • Unlimited PTO – That’s right! Unlimited PTO and paid holidays so you can recharge, take care of what matters, and bring your best self to work, • Flexible Work Options – Enjoy the flexibility of a hybrid schedule with a mix of remote and in-office collaboration if you’re located near one of our offices, • Health, Dental & Vision Coverage – Comprehensive insurance plans to keep you and your family healthy, • HSA & FSA Plans – Use pre-tax dollars for healthcare and dependent care expenses. Plus, we contribute to your HSA every paycheck, • Wellness Reimbursement – An annual benefit to support your physical and mental well-being, covering a wide range of health-related expenses, • 401(k) with Company Match – Invest in your future with our 401(k) plan and company contribution, • Casual, Supportive Culture – We keep things laid-back but focused, with a strong emphasis on teamwork and accountability, • Recognition & Rewards – We celebrate wins and recognize contributions with regular programs that highlight your impact, • Professional Development – Access learning opportunities, training programs and support for certifications to help you grow your career, • Give Back Together – Participate in group volunteer opportunities and community initiatives that align with our values, • Zoo Membership – Unwind outside of work with a 50% reimbursement on your annual zoo membership Powered by JazzHR pXEVCkKb2K

Job Description Join a team that feels like family — and works like a powerhouse. We’re a growing Business Finance company looking to expand our dynamic Technology Team with an experienced and business-savvy IT Associate. If you're passionate about solving technical problems, thrive in a collaborative environment, and have strong mastery of Salesforce along with excellent communication skills, we want to meet you. At our company, we operate like a close-knit family. We help each other succeed, support our customers with care, and encourage innovation at all levels. Your ideas are always welcome here. Compensation: $60,000 Responsibilities: As an IT Associate, you’ll play a key part in supporting both end users and our broader business technology needs. You’ll troubleshoot devices, manage onboarding and IT assets, support our Salesforce systems, and assist with IT projects that drive the company’s growth. • Provide first-level help desk support via phone, email, and in-person interactions, • Troubleshoot hardware and software issues across desktops, laptops, and peripherals, • Maintain and document the internal ticketing system and IT inventory, • Support onboarding processes, including account creation and device setup, • Assist with IT projects, including hardware/software deployments and upgrades, • Create and update IT documentation for technical and non-technical users, • Respond promptly to business-critical IT emergencies, • 1+ year of IT support experience, • Strong business acumen and ability to understand user needs, • Proficient in Salesforce (admin/support experience a major plus), • High School Diploma or equivalent, • Experience with Help Desk ticketing systems and IT asset tracking, • Strong communication skills — written and verbal, • Ability to multitask, stay calm under pressure, and resolve issues efficiently, • Attention to detail and a customer-first mindset Preferred: • 2+ years of IT support experience, • BA/BS in Computer Science or related certifications (CompTIA, Microsoft, etc.), • Experience with cloud/virtual servers, routers, firewalls, and switches, • Must be located within 20 miles of zip code 11747About Company What We Offer • A full suite of traditional benefits, including:, • Health Insurance, • Paid Time Off, • 401(k) Plan, • Paid holidays and vacation, • A work environment that feels more like home than an office, • Opportunities to grow, innovate, and advance within the company

Job Description This is a remote position. First Due, a leader in public safety software, is seeking a highly motivated and creative Product Marketing Coordinator to support our Go-To-Market (GTM) initiatives as we expand into new verticals and sustain growth in existing markets. Our new Product Marketing Coordinator will own the end-to-end product marketing lifecycle for designated First Due modules, managing positioning and messaging from feature release through campaign development and execution across all channels. The ideal candidate will collaborate with the product marketing team to help meet GTM goals, drive brand awareness, and align campaign strategies with business objectives. A major focus of this role will be developing and maintaining strong relationships with Product Managers, product experts, and power user customers of specific First Due modules. The role will also leverage both Claude and ChatGPT to create and optimize AI-driven content. Key Responsibilities Positioning & Messaging • Support persona development and craft clear problem–impact–solution messaging., • Develop and maintain value propositions and positioning for assigned products., • Assist in planning and executing product launches and GTM campaigns., • Contribute to the creation of website content, collateral, and other product marketing assets., • Collaborate on video and webinar content tied to product launches., • Conduct market and competitive research to inform product positioning and GTM strategy., • Partner with Sales to create and maintain battlecards, pitch decks, FAQs, and other enablement materials., • Collaborate closely with Product Managers, product experts, and customers to gather insights and inform strategy., • Track the effectiveness of product marketing initiatives and report on impact., • Provide recommendations to optimize campaigns and content based on insights. RequirementsQualifications • 2–4 years of experience in product marketing or a closely related role., • Strong understanding of persona development, value propositions, and solution-focused messaging., • Exceptional writing skills with the ability to simplify complex concepts., • Experience collaborating cross-functionally with Product, Sales, and Marketing teams., • Strong organizational skills and ability to manage multiple projects in a fast-paced environment., • Experience in SaaS, public safety, or another B2B technology industry., • Exposure to competitive research or market analysis. We welcome a diverse workforce! If you don’t fit all the qualifications for the job listed above but feel you bring unique experience and perspective that would serve this role and First Due well, we encourage you to apply. All applicants must be authorized to work for any US employer in the United States. Locality Media Inc. is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I-9 verification of authorization to work in the US, Locality Media Inc. participates in E-Verify. Benefits Physical Demands and Work Environment This role is fully remote with minimal travel expectations at this time. Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to . Working at First Due First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit to learn more. If you are a resident of a state with wage transparency laws, please reach out to for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis. About First Due First Due is re-imagining Fire and EMS by providing a modern cloud-based platform that allows agencies to run their entire operation in one place. From Fire Prevention, Pre-Incident Planning, Incident Reporting, Scheduling, Asset Management, Reporting, Response and more, First Due is leading the public safety software industry in transforming public safety through next-generation technology and innovation. Locality Media Inc. dba First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated. When you apply for a role at Locality Media, Inc. dba First Due, we will collect some personal data, including information from your application, resume, or LinkedIn profile. This information is used during the interview and candidate evaluation process for opportunities at First Due and is only shared internally. Please review our candidate privacy notice here.

Job Description Is this you? Are you a technology enthusiast looking for a way into a fast-growing cloud solutions company? We’re looking for a Data Center Technician who has computer/server experience and wants to be part of a team that keeps our data center online and growing. Do you have experience troubleshooting computer or server hardware and an understanding of basic networking concepts? If so, this is the job for you! Who are we? Glad you asked! Opti9 is a trusted cloud solutions provider committed to delivering industry-leading, tailored solutions that meet the unique needs of businesses across a wide range of industries. We are a premier Veeam partner, as well as an AWS Premier Consulting Partner and Certified Solution Provider. Our expertise includes managed cloud, backup and replication, disaster recovery, security, and Microsoft 365 solutions. In the public cloud space, we specialize in migration, optimization, transformation, and cloud-first application consulting. What sets us apart? A fun, casual, and collaborative culture that embraces fresh ideas, innovation, and a strong customer-first mindset. At Opti9, we work hard, support each other, and never shy away from a challenge. We believe in balancing results with a positive team spirit—and we’re always on the lookout for authentic, accountable individuals who are ready to grow with us and make an impact. What would you do? Working closely with our other Data Center team members, you would assure uptime, build-out infrastructure and respond to client requests as part of operating a Tier 3 datacenter facility. As the on-site representatives for our company, we’re responsible for many of the physical tasks related to running a datacenter including the physical racking of devices, setting up networking infrastructure, asset management, hardware troubleshooting and repair, shipping and receiving, equipment preventative maintenance, site security, environmental controls monitoring and emergency escalation response. Our team is expected to regularly collaborate with Infrastructure and Professional Services teams to complete internal projects or external work orders. We are the engine that keeps the Opti9 services running! What are the details? Primary Responsibilities: * Manage a ticket queue of internal and external requests for support * Customer management and communication, responding to client ticket queue, calling customers to kick-off work or resolve issues, etc. * Internal communication with other teams to collaborate on projects and resolve issues * Support vendors on-site when they come to do work * Responsible for on-site security when our customers come to visit their equipment * Install cable pathway systems such as cable trays & cable racks * Install, cable-manage, test and label wired connections * Install and decommission hardware * Troubleshoot and resolve cabling and hardware issues * Oversee facility shipping and receiving, requires the ability to frequently move packages at 50 lbs+ * Utilizing and auditing our asset management system to make sure all hardware is accounted for * Working with vendors to restock consumable inventory * Updating documentation regularly * Creating new processes to improve the efficiency of the data center team What do you know? Technical Knowledge and Experience: * Experience with computer and/or server hardware- building, configuring, and troubleshooting * Experience with networking concepts - routing, switching, LAN/WAN, networking hardware/topology, IPv4, IPv6 * Experience installing and upgrading operating systems * Basic understanding of storage concepts – storage devices, cloud storage, storage provisioning, RAID configurations * Basic understanding of virtualization concepts – relationship between physical hardware and virtual resources General Knowledge and Experience: * High school diploma or GED (with in-field experience) or a related college degree * Able to work on-site at our Garden City, NY location • Strong interpersonal and customer service skills with the ability to work effectively with both local and remote staff, teammates, and managers, • Some formal training in the form of prior work experience or IT education classes is preferred Analytical skills that allow you to create processes to make better days for you and your team * Ability to occasionally adjust work schedule to meet business needs (standard is 40-hour week that will include weekend days, occasional after-hours requirements in an on-call fashion) * Ability to work in a fast-paced environment; ability to multi-task, change direction, effectively prioritize, and meet deadlines * Able to clearly and correctly express complex technical concepts in English, both verbally and in writing • Strong time management and prioritization skills, • Unlimited PTO – That’s right! Unlimited PTO and paid holidays so you can recharge, take care of what matters, and bring your best self to work, • Health, Dental & Vision Coverage – Comprehensive insurance plans to keep you and your family healthy, • HSA & FSA Plans – Use pre-tax dollars for healthcare and dependent care expenses. Plus, we contribute to your HSA every paycheck, • Wellness Reimbursement – An annual benefit to support your physical and mental well-being, covering a wide range of health-related expenses, • 401(k) with Company Match – Invest in your future with our 401(k) plan and company contribution, • Casual, Supportive Culture – We keep things laid-back but focused, with a strong emphasis on teamwork and accountability, • Recognition & Rewards – We celebrate wins and recognize contributions with regular programs that highlight your impact, • Professional Development – Access learning opportunities, training programs and support for certifications to help you grow your career, • Give Back Together – Participate in group volunteer opportunities and community initiatives that align with our values, • Zoo Membership – Unwind outside of work with a 50% reimbursement on your annual zoo membership Powered by JazzHR mKC77NhA19

Job Description We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas. Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be. Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN's 2023 Solution Provider 500, and recognized in Gartner's 2024 Magic Quadrant™. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY As a Service Desk Technician, you will be responsible for working closely with our clients, providing advanced Level II IT knowledge, tools, and problem-solving skills to determine, diagnose and solve all IT-related issues. The schedule for this position is Monday - Friday 7am-4pm EST. The salary for this position is $60,000+ (negotiable based on experience). RESPONSIBILITIES • Set up workstations with computers and necessary peripheral devices (routers, printers etc.), • Check computer hardware (HDD, mice, keyboards etc.) to ensure functionality, • Install and configure appropriate software and functions according to specifications, • Diagnose and maintain local networks in ways that optimize performance, • Ensure security and privacy of networks and computer systems, • Provide orientation and guidance to users on how to operate software and computer equipment, • Organize and schedule diagnostic testing around client availability to inhibit impact, • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, etc.), • Maintain records of support interactions and time spent in ConnectWise (communication, diagnostics tests / results), • Identify and document computer or network equipment warranty issues and communicate them internally., • Technical Support Experience: 3-5 Years (Preferred), • Experience working with Azure (A plus), • Experience working with Office 365 (Preferred), • Experience working with SonicWall devices (Preferred), • Experience working with HP Devices (Preferred), • Ability to communicate effectively, • Ability to Prioritize multiple tasks effectively, • Ability to work in a fast-paced environment, • Ability to work independently and in a team environment, • Proven Experience as a Technical Support Analyst or relevant position Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States

Job DescriptionSalary: $65,000 - $70,000 Position: Senior IT Technician, Healthcare Setting, Full-Time Onsite (Great Neck, NY with local travel) Your Next Big Move Starts Here Our client a growing healthcare organization launching a new IT services team is looking for a Senior IT Technician ready to make an impact from the ground up. If youre passionate about technology, enjoy hands-on support, and want to be part of building something new, this is your opportunity to shine. What Youll Be Doing Heres a peek at your day-to-day: Serve as a key member of the new IT Services team, delivering Tier 1/Tier 2 support from the corporate office and at over 20 clinic locations Manage and maintain inventory of all IT equipment including PCs, laptops, printers, monitors, and cell phones Provide end-user support onsite and remotely using O365 tools, Teams, and Microsoft applications Troubleshoot and resolve hardware and network issues, including password resets, malware implementation, and Azure alerts Lead or assist in training sessions for new tech rollouts, application updates, and best practice use of SharePoint, Teams, and Outlook Act as a liaison between IT and operations, escalating complex issues and documenting all work performed What You Bring to the Table Youre a great fit if you have: 5+ years of hands-on experience as an IT Technician supporting end users Strong background with PCs, laptops, printers, and network troubleshooting 2+ years administering Microsoft tools like Outlook, SharePoint, and Teams Excellent communication skills for writing user-friendly technical documentation A positive attitude and the ability to work independently and self-direct in a fast-paced environment About Our Client Our client is a mission-driven healthcare group known for expanding quality primary care across New York. With a brand-new IT services initiative, theyre investing in scalable infrastructure and are committed to secure, efficient tech support. Qualifications Bachelors degree in Information Technology or related field 5+ years supporting a Windows-based IT environment Experience with Azure cloud and Microsoft 365 tools Strong documentation and customer service skills Who We Are Lloyd has been connecting amazing people with incredible companies for over 50 years. We dont just match skills we match ambition, personality, and goals. When you work with Lloyd, you get a career advocate in your corner. Ready to Level Up? Dont wait hit APPLY NOW. Lets make your next career move your best one yet.

Job Description We are seeking a detail-oriented and focused individual who takes initiative as well as extreme pride in their work. The right candidate for this role will be a motivated team player who enjoys finding solutions to challenges through research and collaboration. Patience and strong communication skills are required as this role interfaces directly with client end users. The candidate must be able to execute goals and requirements quickly & efficiently. You will be responsible for effective provisioning, installation/configuration, operation, and maintenance of hardware systems and related infrastructure. Help Desk • Respond to and resolve service requests via phone, email, and remote tools., • Triage and escalate complex issues as needed., • Support end-user issues in Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)., • Troubleshoot desktops, laptops, printers, network connectivity, and mobile devices., • Perform Microsoft 365 onboarding and cloud migrations., • Assist with Fortinet firewall installs and configuration (under supervision if needed)., • Deploy and monitor endpoints via Datto RMM., • Contribute to IT documentation, diagrams, and process development., • 1–3+ years experience in IT support, ideally in an MSP., • Proficiency with:, • Microsoft 365 admin center (user/mailbox setup, license management)., • Windows 10/11 troubleshooting and setup., • Azure AD, Teams, SharePoint administration., • Networking basics: DNS, DHCP, IP addressing, VPN support., • Familiarity with PSA and RMM tools (Autotask, Datto RMM a major plus)., • Excellent verbal and written communication skills., • Hands-on experience with Fortinet firewalls (or other commercial firewalls)., • Understanding of RMM scripting or automation concepts. • Exposure to the full MSP lifecycle: support, projects, security, cloud., • High-impact environment — your work directly improves client operations., • No corporate bureaucracy — just real tech work in a close-knit team., • Competitive salary, room for growth, and a positive culture.We are a growing technology & Managed Service Provider (MSP). Signalbase, Inc. is a technology firm with extensive enterprise experience that we leverage to deliver industry-leading service to our clients. We keep security and cloud at the center of our solutions.\r\n Why Join Us?\r\n- Exposure to the full MSP lifecycle: support, projects, security, cloud.\r\n- High-impact environment — your work directly improves client operations.\r\n- No corporate bureaucracy — just real tech work in a close-knit team.\r\n- Competitive salary, room for growth, and a positive culture.

Job Description We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas. Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be. Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN's 2023 Solution Provider 500, and recognized in Gartner's 2024 Magic Quadrant™. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY The Hybrid Field Technician is an in-house IT professional, qualified to provide superior customer support to client needs and requests. This position requires a strong ability to troubleshoot and solve a variety of IT related issues, as well as the capability to identify challenges that may necessitate additional team support in order to best serve the client. You should have experience in a client server environment with basic conceptual network understanding. This role provides first call response and resolution to clients consistent with the customer's SLA's. Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line with the demands of this role. The schedule for this position is M-F 8AM-5PM EST. The salary for this position is $70,000+ (negotiable based on experience). THIS ROLE REQUIRES CLIENT SITE VISITS ON LONG ISLAND THEREFORE REQUIRES FLEXIBILITY FOR DISPATCH AS NEEDED. YOU MUST HAVE A VALID ID AND RELIABLE MEANS OF TRANSPORTATION. RESPONSIBILITIES • Provide Level Il technical support via phone and email to clients, • Handle first call resolution while building strong customer relationships, • Efficiently analyze, diagnose, troubleshoot, and resolve technical issues at desktop, server, and network level – or engage further resources if needed, • Ensure that IT network is being maintained to satisfy client requirements including monitoring of system performance and identification of system enhancements, • Update security programs and administer password changes to prevent unauthorized access to privileged data and information, • Administer system back-up and restoration processes, • Manage user workstation/server accounts, permissions, messaging systems (email, instant message), anti-virus and anti-spam, • Document client issues and resolutions to maintain internal knowledge base, • Maintain an awareness of customer's SLA and support efforts to stay within the boundaries of the SLA, • Participate in general meetings, company trainings, and orientation updates Advanced knowledge of: • Windows Desktop Operating Systems thru Windows 10., • Windows Server Operating Systems thru 2016., • Configuration and Administration of Active Directory and Group Policy Objects., • Administration of Exchange Servers thru 2019., • Office 365 Administration., • Mobile Devices and Mobile Device Management (Blackberry, Windows Mobile, Android and iOS), • Basic Configuration and Administration of HP, Dell, Cisco & Meraki Networking, • VLAN's, Routing and Wireless, • 2 or more years of post-education IT work experience OR Associates Degree in Computer Science, Information Technology or similar, • Must be able to work independently and in a team environment, • Self-motivated and accountable to own client issues to resolution, • Solid time management and organizational skills, • Excellent verbal and written communication and professional interaction with diverse clients and colleagues, • SQL and Citrix experience a plus, • Microsoft InTune experience a plus, • Ability to work at client locations with respect to client's work environment & staff, • Valid ID: Candidates must provide a valid, government-issued ID to verify identity

Job DescriptionOverview Description: The Email Marketing and Automation Specialist is a key member of the marketing team responsible for leveraging Salesforce to create, manage, and optimize email marketing campaigns. This role combines expertise in email automation, content development, and data analysis to drive engagement, nurture leads, and support business growth. The ideal candidate excels in crafting compelling marketing content, analyzing campaign performance, and implementing strategies to enhance current and future campaigns. Responsibilities: • Design, execute, and optimize email marketing campaigns using Salesforce Account Engagement, Lighting App, Marketing Cloud or other Salesforce automation tools., • Develop targeted email workflows, lead nurturing campaigns, and automated drip marketing strategies., • Create high-quality, engaging content tailored to specific audience segments, ensuring alignment with brand voice and marketing objectives., • Analyze email marketing metrics (open rates, click-through rates, conversions, etc.) to assess performance and implement data-driven improvements., • Collaborate with content, design, and sales teams to ensure cohesive messaging and branding across all email campaigns., • Conduct A/B testing on email subject lines, content, and calls to action to maximize campaign effectiveness., • Maintain and manage segmented contact lists in Salesforce, ensuring accurate targeting and compliance with data privacy regulations (e.g., GDPR, CAN-SPAM)., • Generate reports on email marketing performance and present findings to stakeholders, offering actionable recommendations for campaign enhancement., • Stay current on email marketing trends, tools, and best practices to continuously improve campaigns and strategies., • Email Deliverability and Compliance:, • Ensure high deliverability rates by adhering to email best practices, managing sender reputation, and implementing anti-spam compliance measures., • Integration Expertise:, • Manage the integration of email campaigns with Salesforce CRM and other tools to align marketing efforts with sales objectives., • Campaign Calendar Management:, • Develop and maintain an email marketing calendar to ensure timely execution of campaigns that align with broader marketing strategies., • Personalization and Dynamic Content:, • Implement advanced personalization techniques and dynamic content blocks to enhance audience engagement., • Lead Scoring and Nurturing:, • Technical Proficiency:, • Hands-on experience with Salesforce Account Engagement, Marketing Cloud (or equivalent) and its associated tools like Automation Studio and Email Studio., • Analytical Skills:, • Proficiency in tools like Google Analytics, Tableau, or Power BI for deeper campaign performance insights., • Cross-Functional Collaboration:, • Experience working closely with sales, product, and customer success teams to align email strategies with broader business goals., • Project Management:, • Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously., • Content Strategy:, • Email open rates, click-through rates, and conversion rates., • List growth and lead acquisition from email campaigns., • Engagement with personalized or dynamic content campaigns., • Percentage of leads successfully nurtured into opportunities., • Strong communication skills to articulate campaign performance and strategies., • Problem-solving mindset with an ability to pivot strategies based on data., • Potential to grow into a leadership role overseeing the email marketing strategy for larger segments or regions., • Range of $70-$85K, • based on experienceExperience:, • Bachelor’s Degree in a relevant field (preferred), such as Marketing or equivalent professional experience., • 3–5 years of professional experience, with demonstrated expertise in a related role or industry. Powered by JazzHR vPtvkx86l0