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  • General Manager | New York City
    General Manager | New York City
    6 hours ago
    Full-time
    New York

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading Add a Spark to the Ordinary... General Managersare central to the success of Blank Street and take full ownership of their four walls. They are accountable for training and developing all team members, leading by example on facilities, product quality, and customer experience, and maintaining strong operational standards through effective inventory and performance management. General Managers are also responsible for hiring great talent, driving business growth and continuous improvement, and may support light project work that contributes to the broader business and their own professional development. Who We're Looking For • Experience hiring, developing and managing hospitality teams, • Experience managing inventory and supply chain ordering, • Love for coffee and customer service, • Experience working in a unionized environment is a plus, • Strong knowledge of specialty coffee, espresso and equipment is a must, • Strong decision making and multi-taking skills, • Strong interpersonal communication skills What You'll Own • Create a motivating and engaging team culture by consistently celebrating, training, coaching, and mentoring your team., • Step in to cover scheduling gaps or time off in the store schedule, • Create and publish staff schedules according to state and local labor laws, • Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time, • Recruit super star talent in collaboration with the People Team, • Oversee and validate the quality of training being executed by your Shift Leads, providing feedback and coaching where needed, • Ensure coffee accreditations are handled on time for new employees in line with company standards, • Work to maintain the very best team engagement scores, • Maintain food and beverage quality standards across your store and ensure recipes are executed accurately and consistently by your team, • Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System, • Spend 50-70% of your week leading by example behind the bar through customer service and production of technically excellent food and beverage products, • Ensure the safety, cleanliness and presentation of your location in line with company policies, • Maintain operational excellence achieving company standard scores and above via our auditing platform, • Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty, • Be a champion of your store's financial performance and peak business throughput, • Grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision, • Ensure your location meets operations and product quality audit standards, quickly action any feedback to improve Requirements • 4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands, • Full Time availability: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday) Benefits \& Perks • Bonus program, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers., • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Sommelier
    Sommelier
    4 days ago
    $17 hourly
    Full-time
    Manhattan, New York

    We are looking for individuals to work in conjunction with our Wine Director and Head Sommelier to help select our wine offerings, to provide continued education for our team and to evolve the wine service. This is an ideal position for someone whose excitement for wine is matched by their deep commitment to guest service hospitality in a fine dining setting. We are building a team of individuals focused on genuine hospitality and teamwork - ones who want to become valuable members of a successful service team. The wine list has a strong Italian focus while also featuring wines from the world's other classic, great regions. The Sommelier is responsible for recommending wine varieties, supervising wine serving, collaborating with winemakers, taking stock while ensuring optimum service for our guests. The Sommelier also ensures that all policies procedures and standard operating procedures are effectively maintained at an optimum level. This position has an hourly rate of $17 + Tips. KEY RESPONSIBILITIES • The most essential component to be a successful Sommelier will be the earnest desire to propel the wine program forward through clear communication and organization, a curiosity to learn more, and a willingness to share our expertise with guests and staff in a helpful, thoughtful way, • Create and update the wine list in coordination with chefs and the General Manager, • Collaborate with the Wine Director and Head Sommelier on the selections of the wines used in the restaurant for the uses of wine pairings, by the glass, and those represented as bottle selections, • Recommend food and wine pairings, • Be an authority on the wines used in the restaurant for the uses of wine pairings, by the glass, and those represented as bottle selections on the restaurant's wine list, • Advise guests on wines based on their personal tastes and food choices, • Inform guests about different varieties of wines and prices, • Ensure wines are served at the right temperature and within the proper glassware, • Store open bottles properly to maintain strong taste, • Manage wine cellar and ensure it's fully-stocked, • Train wait staff on available wines, • Assist the Wine Director in order to provide education for the dining room staff in the full range of beverages for the restaurant, including but not limited to wine, cocktails, beer, tea, and coffee, • Comply with all health and safety regulations constantly strive to improve operating procedures, • Maintain and monitor safe and sound procedures, • Attend meetings when designated to do so REQUIRED EXPERIENCE AND QUALIFICATIONS • As a Sommelier, specific certifications are not required, but a strong fundamental knowledge of the wine regions of the world -- both Old and New World -- along with producer familiarity and vintage knowledge is mandatory, • Experience as a Sommelier, Wine Steward/Stewardess or similar role, • Ability to create tasteful food and wine pairings, • Extensive knowledge of different wines and which regions produce each type, • Knowledge of local vineyards and wineries, • Understanding of the winemaking process, • Good communication skills, • Must have full schedule availability, including weekends and holidays, • Ability to be organized, manage time wisely, and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal in English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus, • Must be able to take constructive criticism and work well in a team dynamic

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  • Head of Social
    Head of Social
    7 hours ago
    Full-time
    New York

    About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary... As Blank Street scales, we need someone who can own not just how our content looks, but what it stands for. As our Head of Social, you will define the creative POV across our social channels and ensure that what we publish builds long-term brand equity, not just short-term noise. Reporting into our Global Creative Director, you'll partner closely with US UK Marketing to shape a cohesive, scalable content system that reflects who we are as a brand, and protect that standard as we grow. What You'll Own • Define and evolve the creative POV across all social platforms., • Build a clear content framework that balances brand storytelling, product education, and campaign support., • Lead and develop members of the content team, raising the bar for craft and clarity., • Partner cross-functionally with Marketing to translate campaign goals into brand-led executions., • Establish a scalable visual and editorial system that can grow with the business., • Own insights and reporting in partnership with Marketing, using data to inform creative decisions without diluting brand integrity. Who We're Looking For • A strong creative leader with a distinct, defensible point of view., • Experience owning social strategy and creative direction at a high-growth lifestyle, fashion, or beauty brand., • Comfortable presenting to senior stakeholders and advocating for brand-first thinking., • Experienced in building systems, not just campaigns., • Deep understanding of how social platforms shape brand perception., • High standards for taste, clarity, and cultural relevance. Requirements • 8--10+ years in creative, brand, or social leadership roles., • Clear ownership of a social channel or brand ecosystem., • Experience managing and developing creative talent., • Portfolio demonstrating both aesthetic strength and strategic thinking. Benefits \& Perks • $120,000 - $140,000 annual base salary, • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers., • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Juice Barista
    Juice Barista
    17 days ago
    Part-time
    North Bergen

    We are seeking a passionate and customer-focused Barista to join our team. As a Barista, you will play a vital role in creating an exceptional experience for our customers. You will be responsible for preparing and serving high-quality Green Shakes, Acai Bowls and other beverages, providing excellent customer service, and maintaining a clean and inviting environment. If you have a love for fitness and enjoy working in a fast-paced setting, this position is perfect for you. Responsibilities Prepare and serve a variety of healthy beverages, Acai Bowls, and other menu items with precision and care. Provide outstanding customer service by engaging with customers, taking orders accurately, and ensuring satisfaction. Operate our POS system for cash handling and processing transactions efficiently. Maintain cleanliness and organization of the café area, including equipment, utensils, and seating areas. Assist in inventory management by monitoring stock levels of Fruits, Almond milk, cups, and other supplies. Collaborate with team members to ensure smooth operations during busy periods. Demonstrate knowledge of our healthy juice bar items / options and educate customers about different types of coffee. Uphold health and safety standards in food handling and preparation. Experience Previous experience in the food industry or café environment is preferred but not required. Basic math skills are essential for cash handling and retail math calculations. Familiarity with POS systems; experience with POS is a plus. Strong customer service skills with the ability to communicate effectively with diverse clientele. Time management skills to handle multiple tasks efficiently during peak hours. A genuine interest in health, fitness and vitamin culture and willingness to learn more about what we offer is highly valued. Join us as we create memorable experiences for our customers through exceptional service and quality beverages! Job Types: Full-time, Part-time, Seasonal Pay: From $15.00 per hour Benefits: Employee discount Flexible schedule Paid time off Paid training Shift: 4 hour shift 8 hour shift Day shift Evening shift People with a criminal record are encouraged to apply Work Location: In person

    No experience
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  • Head of Talent | New York City
    Head of Talent | New York City
    7 hours ago
    Full-time
    New York

    About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... Blank Street is looking for a Head of Talent to own and scale hiring across the US. We're entering a phase of rapid growth and need to hire exceptional people at scale without compromising quality. This is a builder role --- you won't just run recruiting, you'll design how it works. You'll operate at both a strategic and executional level, partnering closely with leaders across the business to hire exceptional talent across our stores and HQ. From standing up hiring in new markets to improving systems and processes, you'll build a recruiting engine (0 → 1 and 1 → 10) that can scale with the business. This role directly shapes who we hire, how we grow, and the long-term quality of our teams. You'll be expected to think big, move quickly, and get your hands dirty. This is fully in-person based in our Brooklyn HQ and reports to the Senior Director of People. Who We're Looking For What You'll Own • Own end-to-end hiring across store, field, and HQ roles, • Build and scale recruiting systems that support high-volume hiring (2,000+ hires/year), • Stand up hiring for new markets from scratch, • Partner with hiring managers to define roles, calibrate talent, and raise the bar, • Identify gaps and proactively design solutions (process, tooling, sourcing strategies), • Use data to diagnose funnel and general recruiting issues and drive improvements, • Get your hands dirty. This is a player-coach role where you'll actively recruit but also manage a team Requirements • Experience in high-growth, fast-paced environments (hospitality, retail, consumer, or startups preferred), • You've scaled hiring from dozens to hundreds and thousands of hires, • Proven ability to build or significantly improve recruiting processes, • Comfortable operating in ambiguity with high ownership and bias for action, • You can think big and move fast, • You enjoy fixing broken systems and creating scalable structure Benefits \& Perks: • $100,000 - $130,000 annual base salary, • Medical, Dental, and Vision coverage. Blank Street covers the full premium for low and mid-tier employee-only plans., • Paid sick time, • Paid time off + company holidays, • Paid parental leave, • Equity, • Learning and development opportunities. We're growing and we'd like for you to be a part of the journey.

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  • Assistant Captain
    Assistant Captain
    28 minutes ago
    $19–$21 hourly
    Full-time
    Cobble Hill, Brooklyn

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe's financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

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  • Head of Talent Acquisition | New York City
    Head of Talent Acquisition | New York City
    8 hours ago
    Full-time
    New York

    About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... Blank Street is looking for a Head of Talent Acquisition to own and scale hiring across the US. We're entering a phase of rapid growth and need to hire exceptional people at scale without compromising quality. This is a builder role --- you won't just run recruiting, you'll design how it works. You'll operate at both a strategic and executional level, partnering closely with leaders across the business to hire exceptional talent across our stores and HQ. From standing up hiring in new markets to improving systems and processes, you'll build a recruiting engine (0 → 1 and 1 → 10) that can scale with the business. This role directly shapes who we hire, how we grow, and the long-term quality of our teams. You'll be expected to think big, move quickly, and get your hands dirty. This is fully in-person based in our Brooklyn HQ and reports to the Senior Director of People. Who We're Looking For What You'll Own • Own end-to-end hiring across store, field, and HQ roles, • Build and scale recruiting systems that support high-volume hiring (2,000+ hires/year), • Stand up hiring for new markets from scratch, • Partner with hiring managers to define roles, calibrate talent, and raise the bar, • Identify gaps and proactively design solutions (process, tooling, sourcing strategies), • Use data to diagnose funnel and general recruiting issues and drive improvements, • Get your hands dirty. This is a player-coach role where you'll actively recruit but also manage a team Requirements • Experience in high-growth, fast-paced environments (hospitality, retail, consumer, or startups preferred), • You've scaled hiring from dozens to hundreds and thousands of hires, • Proven ability to build or significantly improve recruiting processes, • Comfortable operating in ambiguity with high ownership and bias for action, • You can think big and move fast, • You enjoy fixing broken systems and creating scalable structure Benefits \& Perks: • $100,000 - $130,000 annual base salary, • Medical, Dental, and Vision coverage. Blank Street covers the full premium for low and mid-tier employee-only plans., • Paid sick time, • Paid time off + company holidays, • Paid parental leave, • Equity, • Learning and development opportunities. We're growing and we'd like for you to be a part of the journey.

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  • Barista
    Barista
    18 days ago
    Part-time
    Williamsburg, Brooklyn

    Job Summary Join our vibrant team as a Muz Muz Barista ! In this role, you will craft delicious plant based beverages, deliver exceptional customer service, and create a welcoming atmosphere for every guest. Your enthusiasm and attention to detail will help us serve up memorable experiences that keep customers coming back. Whether you're passionate about coffee or eager to develop new skills, this position offers an exciting opportunity to thrive in a creative, friendly environment. Duties Prepare and serve a variety of hot and cold beverages with precision and flair, including espresso drinks, teas, and specialty creations Engage with customers warmly, taking orders accurately and providing personalized recommendations to enhance their experience Maintain cleanliness and organization of the workspace, ensuring all equipment is sanitized and stocked for smooth operations Handle cash register transactions efficiently while adhering to cash handling procedures Assist in inventory management by restocking supplies and notifying management of low stock items Follow safety protocols diligently to ensure a safe environment for both team members and guests Contribute to a positive team atmosphere by supporting colleagues during busy periods and sharing a passion for quality service Skills Excellent communication skills with a friendly, energetic attitude that makes every guest feel valued Ability to work efficiently in a fast-paced setting while maintaining attention to detail Basic math skills for handling transactions accurately Flexibility to work various shifts, including mornings, evenings, weekends, and holidays Strong teamwork ethic with a willingness to learn new techniques and product knowledge Prior experience in customer service or food/beverage industry is a plus but not required—training will be provided! Knowledge of health and safety standards related to food handling is advantageous Embark on an exciting journey where your enthusiasm fuels great coffee moments! We’re dedicated to fostering an inclusive environment where every team member can grow, succeed, and make a positive impact. Join us today and be part of something special!

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  • Art Director, Content
    Art Director, Content
    9 hours ago
    Full-time
    New York

    About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary... As Blank Street scales (new markets, more product launches, higher expectations), we need someone who can help us see our content ambitions to fruition. As Senior Art Director, Content, you will own the art direction of Blank Street's social and content channels. That means defining how the brand looks and feels day to day, in motion, across platforms. This is not a role for someone who just reacts to trends or executes briefs. You're here to set the bar, build a point of view, and make sure everything we publish actually feels like Blank Street. If done well, this role quietly but meaningfully changes how the brand is perceived. What You'll Own • Pushing the work forward creatively while protecting the integrity of the brand., • The art direction and visual standards of Blank Street's social and content channels., • The creative direction, feedback, and development of the content team., • The evolution of our social look and feel into a coherent, scalable system., • Insights, reporting, and creative reviews that inform what we make next., • Creative partnership with producers, creators, and marketers to deliver work that feels intentional and elevated. Who We're Looking For • Strong taste and a clear, defensible creative POV., • Proven experience leading and developing creative teams., • Deep understanding of social as a creative medium, not just a marketing channel., • Comfortable owning insights and performance reporting and translating them into creative direction., • High standards for craft, clarity, and how work lands in the world. Requirements • 7--10+ years of experience in art direction, content, or brand creative roles, with clear ownership of social or digital content., • Demonstrated experience leading and developing creative teams, not just managing projects., • Strong portfolio showing a consistent visual POV, high craft, and social-first thinking. Benefits \& Perks • $120,000 - $140,000 annual base salary, • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers., • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

    Easy apply
  • Barista
    Barista
    1 month ago
    $17 hourly
    Full-time
    Long Island City, Queens

    We are seeking a passionate and dedicated Barista-counter server to join our team in creating exceptional coffee experiences for our customers. As a Barista, you will be responsible for preparing and serving high-quality beverages while providing outstanding customer service in a fast-paced café environment. Your expertise in coffee preparation and your ability to engage with customers will contribute to the warm and inviting atmosphere we strive to maintain. Duties Prepare and serve a variety of coffee and espresso drinks, ensuring consistency and quality in every cup. Operate the square POS system for processing transactions efficiently. Maintain cleanliness and organization of the café, including food preparation areas and customer seating. Provide excellent customer service by engaging with patrons, taking orders accurately, and addressing any inquiries or concerns. Manage time effectively during busy periods to ensure timely service without compromising quality. Adhere to food safety standards and regulations while handling food and beverages. Assist in inventory management, including restocking supplies as needed. Collaborate with team members to create a positive work environment focused on teamwork and mutual support. Qualifications Previous barista or coffee experience preferred, with a strong understanding of coffee preparation techniques. Strong customer service skills with the ability to communicate effectively with diverse clientele. Experience in food service or the food industry is advantageous. Excellent time management skills to handle multiple tasks efficiently during peak hours. Knowledge of retail math principles related to sales and inventory management is beneficial. Join us as we create memorable experiences through exceptional coffee!

    Immediate start!
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  • Head of Corporate IT & Security
    Head of Corporate IT & Security
    10 hours ago
    Full-time
    New York

    About Blank Street Blank Street is on a mission to become the defining food beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Add a Spark to the Ordinary Corporate IT is a critical enabler of how Blank Street grows, powering our teams to move fast, stay connected, and operate securely at scale. This role leads the strategy and execution of Corporate IT, with clear decision-making ownership and close, dotted-line partnership with Field IT leads across the US and UK to ensure a seamless, high-performing experience across every store and office. What You'll Own: • Corporate IT strategy and operating model (support intake, prioritization, escalation, documentation), • Dotted-line partnership with Ishaq (UK Field IT) and alignment with the US Field IT hire --- you set global strategy and standards, local teams execute, • Security fundamentals: identity, access, endpoint security posture, incident readiness, • MDM and endpoint standards: provisioning, compliance, refresh cycles, secure configuration baselines, • SaaS consolidation: reduce sprawl, manage vendors, improve cost and risk controls, • Training and enablement: onboarding/offboarding, security hygiene, self-serve playbooks, • AI enablement and governance: safe usage policy, approved tools, training, evaluation of new tools, • Field IT alignment (US + UK): standards, tooling alignment, decision-making, escalations Who You Are: • Senior operator who can set strategy and build an IT operating model from scratch --- this is a greenfield function, • Strong security and risk mindset with practical, hands-on execution, • Clear communicator who can train and influence across the business, from store teams to executives, • Comfortable working across geographies (US + UK) and multiple retail sites, • Experience with AI governance and establishing safe usage policies across an organization Requirements: • 8+ years in Corporate IT, IT Operations, Security, or related roles, • Hands-on experience with identity/access management and endpoint management (MDM), • Experience consolidating SaaS tools and managing vendors/budgets, • Experience operating across multiple sites and geographies, • Experience building or scaling an IT function (not just maintaining an existing one), • Familiarity with AI tool governance and policy development is a plus, • Background in retail, hospitality, or multi-site consumer businesses is a plus Benefits \& Perks: • $150,000 - $200,000 annual base salary, • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

    Easy apply
  • Talent Acquisition Lead | New York City
    Talent Acquisition Lead | New York City
    10 hours ago
    Full-time
    New York

    About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... Blank Street is looking for a Talent Acquisition Lead to own and scale hiring across the US. We're entering a phase of rapid growth and need to hire exceptional people at scale without compromising quality. This is a builder role --- you won't just run recruiting, you'll design how it works. You'll operate at both a strategic and executional level, partnering closely with leaders across the business to hire exceptional talent across our stores and HQ. From standing up hiring in new markets to improving systems and processes, you'll build a recruiting engine (0 → 1 and 1 → 10) that can scale with the business. This role directly shapes who we hire, how we grow, and the long-term quality of our teams. You'll be expected to think big, move quickly, and get your hands dirty. This is fully in-person based in our Brooklyn HQ and reports to the Senior Director of People. Who We're Looking For What You'll Own • Own end-to-end hiring across store, field, and HQ roles, • Build and scale recruiting systems that support high-volume hiring (2,000+ hires/year), • Stand up hiring for new markets from scratch, • Partner with hiring managers to define roles, calibrate talent, and raise the bar, • Identify gaps and proactively design solutions (process, tooling, sourcing strategies), • Use data to diagnose funnel and general recruiting issues and drive improvements, • Get your hands dirty. This is a player-coach role where you'll actively recruit but also manage a team Requirements • Experience in high-growth, fast-paced environments (hospitality, retail, consumer, or startups preferred), • You've scaled hiring from dozens to hundreds and thousands of hires, • Proven ability to build or significantly improve recruiting processes, • Comfortable operating in ambiguity with high ownership and bias for action, • You can think big and move fast, • You enjoy fixing broken systems and creating scalable structure Benefits \& Perks: • $100,000 - $130,000 annual base salary, • Medical, Dental, and Vision coverage. Blank Street covers the full premium for low and mid-tier employee-only plans., • Paid sick time, • Paid time off + company holidays, • Paid parental leave, • Equity, • Learning and development opportunities. We're growing and we'd like for you to be a part of the journey.

    Easy apply
  • Barista
    Barista
    2 months ago
    $17–$20 hourly
    Full-time
    Glendale, Queens

    We are a newly opening café dedicated to providing high-quality coffee, specialty beverages, and an exceptional customer experience. We are seeking experienced baristas who are passionate about craft beverages, creativity, and contributing to the development of a unique café identity from the ground up. Key Responsibilities: • Prepare and serve a wide variety of coffee and specialty beverages with precision and consistency., • Expertly steam and texture various milks, including dairy alternatives like oat, almond, and soy., • Maintain an immaculately clean, organized, and efficient workstation at all times., • Deliver outstanding customer service, fostering a friendly and engaging atmosphere., • Accurately process point-of-sale (POS) transactions., • Assist diligently with all opening and closing procedures., • Collaborate effectively with the team to ensure seamless daily operations. Building Our Brand: We're looking for team members who want to do more than just serve drinks – we're building a brand together. You will be encouraged to: • Contribute innovative ideas for new drinks, including seasonal specials, signature lattes, and unique flavor pairings., • Participate actively in menu tastings and product development., • Suggest creative ways to enhance the overall customer experience and café ambiance. Qualifications: • Proven prior barista experience (1+ years preferred)., • Strong knowledge of espresso extraction techniques and latte art/milk steaming., • Familiarity with matcha preparation and various tea brewing methods., • Ability to thrive and multitask efficiently in a fast-paced environment., • Possess a positive attitude, demonstrate reliability, and exhibit strong communication skills., • Genuine passion for coffee, tea, and the hospitality industry. What We Offer: • Comprehensive paid training prior to our grand opening., • Significant opportunity for growth and professional development within a new and evolving café., • Creative input on our evolving menu and product offerings., • A friendly, supportive, and team-oriented work environment., • Competitive pay based on experience, plus tips. Hiring Timeline: • Immediate hiring., • Training commences within 2 weeks of hire., • Grand opening scheduled shortly after training completion.

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  • Senior Product Designer
    Senior Product Designer
    16 hours ago
    Full-time
    New York

    About Blank Street Blank Street is on a mission to become the defining food beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Add a Spark to the Ordinary At Blank Street, we're building thoughtful, beautifully designed experiences, both in-store and digitally. We're looking for a Senior Product Designer to join our Product Design team to help drive exciting initiatives. As a Senior Product Designer, you will own the design of our consumer app and internal tools, combining user research, a strategic mindset, and design skills across both UX and Visual to deliver stellar customer experiences. You are not only a craft expert across UX and visual design, but also a strategic partner who helps shape what we build and why. You bring a strong point of view grounded in research and data, and you are comfortable navigating ambiguity to define product direction. You translate insights into actionable design strategies, aligning user needs with business goals. You advocate for the customer at every stage, ensuring that design decisions are intentional, scalable, and impactful. This role is fully in-person and based out of our Brooklyn, NY office. What You'll Own: App Experience Design • Lead the end-to-end design process for the consumer app, from discovery and research through concept development, design execution, and post-launch iteration, • Design holistic experiences --- systems, flows, and interfaces --- that are intuitive, elegant, and scalable, • Create wireframes, high-fidelity designs, and prototypes to communicate ideas effectively Internal Tools Design • Own the design of internal tools that support operations, store teams, and other internal users, • Ensure internal-facing products are intuitive and reduce friction in day-to-day workflows User Research \& Insights • Plan and conduct user research to uncover insights, validate hypotheses, and inform product strategy, • Translate research findings into clear product opportunities, frameworks, and design directions, • Champion a user-centered and data-informed design culture, advocating for best practices across teams Collaboration \& Standards • Partner closely with product and engineering to shape roadmaps and prioritize initiatives based on user and business impact, • Serve as a steward of the team's design system, ensuring consistency, quality, and scalability across platforms while sharing ownership with the broader team, • Present and communicate complex ideas and design rationale to stakeholders at all levels, • Explore and integrate AI-driven opportunities into the product experience where relevant Requirements: • 5-7 years of experience minimum in a product design, user experience, or equivalent role, with demonstrated leadership on complex digital products, • Bachelor's degree preferred, with multidisciplinary background such as psychology, computer science, information sciences, human/computer interface design or commerce/business, • Strong foundation in user research methodologies (qualitative and quantitative), including user interviews, usability testing, journey mapping, and synthesis of insights into product direction, • Experienced, innovative and forward-thinking designer who can demonstrate leadership of medium-scale projects from concept to completion - research, approach, design strategy, systems, and implementation, • Experience contributing to and evolving design systems and tokens in partnership with engineers., • Experience working with generative AI, personalization systems, or recommendation engines, • Proven interpersonal skills, stakeholder relation skills, and ability to work in a team environment, • Strong storytelling with excellent verbal, written and visual communication skills, • High proficiency in the use of tools such as Figma as well as Adobe Creative Suite, Keynote, and Google Slides Benefits \& Perks: • $140,000 - $160,000 annual base salary, • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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