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Job Description Job Description: A Pret Barista works as part of a team in a Pret shop to ensure all drinks are served to the required Pret standard. Key focuses for the role are excellent drink quality and amazing service with Pret “Buzz”, drink counter operation, cleanliness/maintenance and team training. Job Type: Full-time Pay: $18.50 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Key Responsibilities: Right Pret People: Barista Prepared Drinks Training • To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards, • To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate, • To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate, • To ensure all hot drinks training material is available and up to date, • To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz, • To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible, • To make all Barista Prepared Drinks to Pret standards, • To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards, • To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!, • To carry out log checks, thermometer calibration and dribble tests in line with Pret standards, • Shop Profitability: Barista Prepared Drinks waste control\, • To manage the waste levels of Barista Prepared Drinks ingredients, • To have a weekly sales target and share this with the team, • To know your shop Barista Prepared Drinks sales versus total sales and the mix Benefits: • Health, Dental and Vision Benefits, • Weekly Mystery Shopper bonus plan, • 401K retirement plan, • Generous Paid Time Off, • Company sponsored Life Insurance + STD and LTD offerings, • Child Bonding Leave, • The Pret Academy, which supports the training and development for our wonderful people, • Quarterly nationwide team events, • Free breakfast and lunch when working – including generous discounts when you’re not, • Transit program, FSA and HSAs available, • A friendly, fun, and fast paced environment with passionate teams to work with, • Pet Insurance About Us: Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organisation called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City. We are an Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job Description Title: Barista/FOH Function: Onsite, Tipped, Non-Except Reports to: Area Manager, Operations Uniform: Plain white or off white collared long-sleeve or short-sleeve collared shirt. Company cap, company apron, dark bottoms and closed-toed shoes. Requirements: • 18+ years of age, • 2 years of work experience as a Barista in an establishment of similar standard and quality to Black Fox Coffee., • The Barista/FOH is required to have a minimum of 24 hours a week of availability., • Ability to stand and work in service for up to 10 hours a day, • Ability to squat, reach, bend, and lift up to 50 lbs unassisted., • Passion for providing an exceptional hospitality experience, guests above all else., • Ability to work quickly and efficiently, with quality assurance being a constant focus., • Upbeat attitude and works well within a small team., • Ability to take direction, receive coaching and feedback, and strive to execute at a high level., • An enthusiastic love of coffee and food, and willingness and ability to learn extensively about the products we serve., • Quality-focused, detail-oriented, and reliable., • Ability to read, write, and converse in English at a conversational level during work times when communicating with English-speaking guests and coworkers. Responsibilities: • Taste everything!, • Always be informed about what coffees are being served each day and what they taste like., • What are the coffee’s origins and processing?, • Who roasted the coffee?, • Is this coffee more “classic/milk friendly” or “fruit-forward/vibrant”?, • Greet, serve, and engage with guests in an upbeat, friendly, and professional manner., • Provide exceptional hospitality experiences to all, guests above all else., • Maintain a keen general awareness of guests and their presence in the cafe., • Speak to guests about our full offering (coffee, tea, grab and go, pastries, meals), answer questions, and provide guidance and advice as required., • Process orders and take payment for goods via the POS system., • Ensure complete knowledge and adherence to company recipes, procedures, and standards., • Keep the shop clean and tidy, regularly and consistently moving around the space to maintain cleanliness, organization, and visual appeal., • Work autonomously within a team, adhering to Black Fox’s processes and procedures to operate within the venue., • Prepare, brew, and monitor coffee levels and quality, striving to serve all coffee within the target time of 3 minutes, • Utilize equipment correctly and safely according to Black Fox procedures and policies at all times, • Count cash and reconcile the register at the beginning and end of shifts, recording cash drops as per company standards, • Utilize store opening and closing checklists each day, ensuring processes are completed to company standards., • Check Slack daily before and during shifts to keep updated with service and operations information., • Communicate regularly with colleagues via Slack, following the guidance and direction being shared., • Maintain Department of Health (DOH) standards at all times. (sanitizer buckets, temp logs, time stamps, uploading images to Slack, cleanliness, sanitation, food safety and preparation, FIFO, etc), • Complete restocking, cleaning, and prep tasks regularly, as required. This description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.

Job Description Assistant General Manager About Pret A Manger: Building the US Future of a Beloved Global Brand Pret US is at a defining moment. Backed by substantial investment and strategic commitment, we are not simply operating; we are transforming a beloved brand in the American market. With a newly established US Board and an entirely rebuilt senior leadership team, we are assembling exceptional talent to drive this ambitious vision forward. This is an opportunity to join a winning team built on an ownership mindset, rapid learning, bias for action, and competitive drive. Our ideal candidates are resilient, flexible, comfortable with ambiguity, and data-driven. We are seeking leaders who thrive in dynamic, high-stakes environments and are energized by the challenge of building something remarkable. As part of the Pret US team, you will work directly with seasoned leaders who understand turnarounds, scaling operations, and delivering results. If you are driven to exceed ambitious goals, make bold decisions, and build a brand that matters, this is where you belong. Join us in writing the next chapter of Pret in America. The Role As an Assistant General Manager at Pret, you are a key leader within the shop that ensures we deliver strong operational performance and exceptional guest experiences. You help oversee day-to-day shop operations including staffing, scheduling, food production, and guest service while ensuring the shop runs efficiently, safely, and in alignment with Pret’s standards. Assistant General Managers lead from the front. When the shop gets busy, you are on the floor supporting the team, coaching in real time, and ensuring guests receive the warm, fast, and personal service Pret is known for. You also play a critical role in developing team members and preparing the next generation of Pret leaders. Key Responsibilities Own Full Shop Performance * Drive strong transaction growth and operational efficiency * Analyze performance trends and take decisive action to improve results * Operate with urgency to close performance gaps and deliver against targets Build and Develop High-Performing Teams * Assist in recruiting, hiring, and onboarding Shop Leaders and team members * Foster a culture of accountability, teamwork, and positive energy within the shop * Identify and develop future leaders to build a strong internal bench Deliver Exceptional Guest Experience * Model Pret’s standards of hospitality on the shop floor * Create a consistently warm, fast, and personal guest experience * Coach in real time to improve service behaviors and guest engagement * Resolve guest concerns professionally and efficiently Operational Excellence and Compliance * Ensure strict adherence to Pret’s recipes, food preparation standards, and product specifications * Maintain high-quality, fresh food production throughout the day, minimizing waste while protecting availability * Monitor waste and variance reporting, taking corrective action to improve forecasting accuracy * Ensure full compliance with company policies, food safety, and health & safety regulations * Maintain exceptional cleanliness and operational standards * Learn how to analyze historical data, sales trends, and upcoming promotions to optimize production levels Qualifications Required Experience * 2+ years of management experience or equivalent leadership experience in restaurant, retail, or hospitality environments * Experience supporting operational performance and service standards in a fast paced and high volume settings * Strong communication and problem-solving skills * NYC Food Handlers Card * Available to work +50 hours * Led a team of greater than 15 employees * Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Education * Bachelor's degree Preferred Salary Range * The pay range for this role is $68,000 - $75,000. Compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and the specific work location of New York, New York, United States. In addition, you will be eligible for a discretionary bonus if you are an active employee as of fiscal year-end. Benefits: • 401(k), • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Paid time off Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organisation called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City. We are an Equal Opportunity Employer We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job Description General Manager About Pret A Manger: Building the US Future of a Beloved Global Brand Pret US is at a defining moment. Backed by substantial investment and strategic commitment, we are not simply operating; we are transforming a beloved brand in the American market. With a newly established US Board and an entirely rebuilt senior leadership team, we are assembling exceptional talent to drive this ambitious vision forward. This is an opportunity to join a winning team built on an ownership mindset, rapid learning, bias for action, and competitive drive. Our ideal candidates are resilient, flexible, comfortable with ambiguity, and data-driven. We are seeking leaders who thrive in dynamic, high-stakes environments and are energized by the challenge of building something remarkable. As part of the Pret US team, you will work directly with seasoned leaders who understand turnarounds, scaling operations, and delivering results. If you are driven to exceed ambitious goals, make bold decisions, and build a brand that matters, this is where you belong. Join us in writing the next chapter of Pret in America. The Role As a General Manager at Pret, you are the hero of the shop. You oversee all aspects of shop operations from staffing and scheduling to inventory management, ensuring the business runs efficiently, profitably, and with heart. You are responsible for driving sales and profitability while creating a positive, inclusive, and high-energy environment where both guests and team members thrive. Our Managers are our in-shop Heroes. They protect the things that make Pret by keeping standards high, spirits high, and guests happy. When the shop gets busy, you lead from the front, whether that means rolling up your sleeves at the coffee machine (with training, of course) or diving into the P&L to improve margins. Key Responsibilities Own Full Shop Performance * Take full accountability for shop-level P&L performance, including sales growth, labor productivity, food cost, and waste control * Drive strong transaction growth and operational efficiency * Analyze performance trends and take decisive action to improve results * Operate with urgency to close performance gaps and deliver against targets Build and Develop High-Performing Teams * Recruit, hire, and develop Assistant General Managers, Managers in Training, and hourly team members * Create a culture of accountability, warmth, and high performance * Conduct structured performance conversations and talent reviews * Identify and develop future leaders to build a strong internal bench Deliver Exceptional Guest Experience * Model Pret’s standards of hospitality on the shop floor * Create a consistently warm, fast, and personal guest experience * Coach in real time to improve service behaviors and guest engagement * Act quickly to resolve guest concerns and protect the brand Operational Excellence and Compliance * Ensure strict adherence to Pret’s recipes, food preparation standards, and product specifications * Maintain high-quality, fresh food production throughout the day, minimizing waste while protecting availability * Lead daily and weekly sales forecasting to accurately plan food production and labor * Use historical data, sales trends, and upcoming promotions to optimize production levels * Monitor waste and variance reporting, taking corrective action to improve forecasting accuracy * Ensure full compliance with company policies, food safety, and health & safety regulations * Maintain exceptional cleanliness and operational standards Qualifications Required Experience * 5+ years of management experience or equivalent leadership experience in restaurant, retail, or hospitality environments * Proven P&L ownership and financial accountability * Experience developing and promoting internal talent * Demonstrated ability to lead high-volume, fast-paced operations * NYC Food Handlers Card * Available to work +50 hours * Led a team of greater than 20 employees * Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Education * Bachelor's degree Preferred Salary Range * The pay range for this role is $70,000 - $85,000. Compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and the specific work location of New York, New York, United States. In addition, you will be eligible for a discretionary bonus if you are an active employee as of fiscal year-end. We use eVerify to confirm U.S. Employment eligibility.

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