Customer analyst jobs in Merrick, New York (NY) State

The Associate QA Analyst works closely with Call Center Department observing, auditing and providing feedback to call center agents on customer calls and emails. The position collaborates with QA Analyst peers and QA Manager to ensure consistency among QA scoring and auditing. Listen, audit and s...

As a Customer Experience Analyst, you'll play a crucial role in shaping the evolution, experience and satisfaction of the customer’ journey. We're looking for a passionate analyst who is comfortable with analytics, someone who understands how to use large data sets to solve real-world business pr...

Work closely with Call Center Department observing, auditing and providing feedback to call center agents on customer calls and emails. Collaborate with QA Analyst peers and QA Manager to ensure consistency among QA scoring and auditing. Listen, audit and score call center agent customer calls an...

Up to $80K per year / Medical, dental & vision - As a Customer Support Specialist you'll: Work with customers to satisfy inquiries with one call resolution in mind; Review, monitor, engage and keep track of a high volume of customers per day; Handle both inbound and outbound service level calls i...

Up to $60K per year / Healthcare benefits - As a Customer Support Specialist you'll: Handle internal and external customer questions and support tickets via email, Slack, and website chat, as well as other sources and see them through to completion in a timely manner; Effectively troubleshoot sys...

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...

Up to $27-hr / Generous Benefits and Perks - As a Customer Support Specialist, you'll: Improve customer service experience, create engaged customers, and facilitate organic growth; Own customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify s...

Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the ...

Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company system...

Up to $75K per year / Health insurance / PTO / 401K - Join Mon Ami as a Customer Support Specialist; Assist customers with inquiries, troubleshoot issues, and guide them through features; Collaborate with team to improve user experience and contribute to product development; Demonstrate empathy, ...

Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...

Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...

Proven experience as a business intelligence analyst, data analyst, or similar role. We are seeking a talented Business Intelligence Programmer Analyst to join our team. The ideal candidate will play a key role in designing, developing, and maintaining business intelligence solutions to support d...

Marshalls - 1240 Old Country Road 11590 [Retail Associate / Team Member] As a Customer Service Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and res...

Family Dollar - 971 NASSAU RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactio...

Marshalls - 345 Rockaway Turnpike Bay Harbour Mall 11559 [Retail Associate / Team Member] As a Customer Service Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, i...

MagnaCare is seeking Customer Service Representatives to assist members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, claims inquiry, claim reconsiderations and appeals. Confirm customer understanding of the solution and provide additional customer educ...

Frisch Financial Group is a growing financial planning and investment management firm located in Melville, NY and we are seeking a Portfolio Management Associate to join our team. For the past 20 years, we have strived to stand out from our competitors, and we have been consistently recognized as...

They are currently seeking a highly skilled and experienced Project Manager/Estimator to join their team and oversee union construction projects across NYC, Brooklyn, Queens, Bronx, and Long Island. As a Project Manager/Estimator, you will play a crucial role in managing and estimating union cons...

Large Private Company seeking a Senior Financial Analyst to join their growing team on Long Island with Hybrid work schedule. Develop monthly forecasts of current year financial results. Develop and administer timely use-oriented financial analyses. Liaison with the NACO Business Analysts and Cor...

Assist in proposal development and manage projects from start to finish. Develop and execute project strategies, objectives, timelines, and budgets. Ensure accuracy and quality in all project deliverables (writing, proofing, etc. Lead the project from proposal development through closeout punch l...

Online Data Analysts for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. We are hiring freelance English speaking Online Data Analyst’s for a project aimed at improving the content and quality of digital maps, which are used by m...

We are hiring freelance English & Spanish speaking Online Data Analyst’s for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customer...

Meets with managers and executives within the Service to define the overall goals and objectives of the project. Prepares recommendation for resource requirements to accomplish the project; negotiates with managers of various components of the Service to obtain needed resources and support. Plans...