Customer analyst jobs in Carteret, New JerseyCreate job alerts

A company is looking for an Appraisal Policy Analyst who is passionate about customer success and quality assurance in appraisal.

Purpose Statement: The purpose of a Procurement Analyst is to provide direct support to the procurement staff in the replenishment of ingredients and product. The Procurement Analyst will write and adjust orders, maintain inventory objectives, and serve as a communication liaison between staff and third-party warehouses. Responsibilities of this position include but are not limited to: • Analyze and summarize reports (front page, sale, warehouse, slow turn, and new item analysis); communicate findings to Management, • Utilize Microstrategy to analyze sales and categories as a means to keep Procurement Team Informed, • Execute purchasing objectives while communicating with vendors, • Manage ingredient GP% and execute any activities needed to make improvements, • Identify and implement adjustments needed to ensure sound inventory, • Assist Procurement Team in ongoing research projects Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Functions The core functions of this position include, but are not limited to, the following: • Utilize Microstrategy to analyze sales and categories as a means to keep Procurement Team informed, • Execute purchasing objectives while communicating with vendors, • Identify and implement order adjustments needed to ensure sound inventory, • Assist Procurement Team in ongoing research projects, • Conduct post-ad analysis for product moving out of the warehouse, • Analyze and summarize reports and communicate findings to division leadership, • Assist in creating strategies and action plans to improve purchasing functions and activities, • Contract compliance review and analysis, • Assist in developing new insights through the analysis of internal and external data sources, • Craft compelling, fact-based presentations for audiences with different levels of experience and seniority, • Complete cost analysis, bid analysis, and other financial reviews as necessary Qualifications • Bachelor’s degree in supply chain, or business related filed, • Supermarket or other retail experience (minimum of two years preferred), • Prior inventory and/or warehouse distribution experience desired, • Demonstrated ability to work under pressure and meet aggressive deadlines, • Well-developed computer skills; must be proficient in Microsoft Word, Excel, PowerPoint, Outlook and SAP, • Strong customer service and leadership skills, • Written, verbal, and interpersonal communication skills, • Experience with project planning and/or project management, • Strong attention to detail Working Conditions & Physical Demands • Ability to sit at desk for prolonged periods of time, • Ability to adhere to the company's four day in office work requirement Compensation and Benefits The salary range for this position is $59,000 to $75,000. Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations. Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k)-retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirements.

Job DescriptionDescription: Setup Configuration Analyst We are looking for a skilled and highly motivated person to join our Setup/Updates team as an entry level Setup Configuration Analyst. The primary responsibility of this role is to remotely perform scheduled setup of hardware and software for customers. As a Setup Configuration Analyst, you will work closely with our implementation/project management team as well as with customers to complete the assigned tasks. The ideal candidate should be detailed orientated, be able to work independently, possess the ability to work effectively with co-workers and customers, and exhibit outstanding customer service skills. RESPONSIBILITIES: - Remotely perform setup of POS system hardware and software components. - Complete assigned tasks accurately and in a timely manner. - Provide status updates of assigned tasks to customer and project manager. - Escalate issues to the technical support team, project manager, development team and department manager as necessary. - Create/update department documentation, provide feedback to department manager. SKILL REQUIREMENTS: - Bachelor’s degree in Computer Science, Information Technology, or 5+ years of equivalent experience - SQL programming and relational database knowledge - Basic networking and client/server system architecture knowledge - Strong oral and written communication skills - Flexibility to work outside normal hours as needed - Experience with Microsoft SQL Server, Windows Server, Apache Tomcat, and Java is preferred - Experience with using retail software or providing technical support in small/medium business applications is a plus Flexible Work Place/Hours Benefits include Medical, 401(K), Vacation/Sick leave, Life Insurance, FSA. Optional Dental and Eye Care Coverage Available Requirements: SKILL REQUIREMENTS: - Bachelor’s degree in Computer Science, Information Technology, or 5+ years of equivalent experience - SQL programming and relational database knowledge - Basic networking and client/server system architecture knowledge - Strong oral and written communication skills - Flexibility to work outside normal hours as needed - Experience with Microsoft SQL Server, Windows Server, Apache Tomcat, and Java is preferred - Experience with using retail software or providing technical support in small/medium business applications is a plus

A company is looking for an EHR/EMR Principal Data Analyst. Key Responsibilities Participate in customer-facing technical and sales discussions to assess EHR integration needs and clinical workflows Write, optimize, and troubleshoot SQL queries to support reporting and analytics Collaborate with

About CLS: CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars’ worth of currency flows through our systems each day. Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use. CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market. Our ambition to make a positive difference starts with our people. Our values – Protect, Improve, Grow – underpin everything that we do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking Job information: • Functional title - Test Analyst, • Department - Global Testing Services, • Corporate level - Assistant Vice President, • Report to - Director, Global Testing Services (Settlement Portfolio), • Location - New Jersey - Metropark, • Expected full-time salary range between $130,000 - $150,000 + variable compensation + 401(k) match + benefits., • Note: Disclosure as required by NY Pay Transparency Law of the expected salary compensation range for this role. What you will be doing: Taking responsibility for the project testing activities. This includes: • Reviewing requirements, solution, design and other project specific technical documentation, • Reviewing Test documentation, • Providing resource and test effort estimation, • Contributing to the Project Test Plan (with re-planning where necessary), • Analysing requirements and technical solutions in order to write Test Strategies for planned levels / phases of testing, • Producing Test Strategy and other project specific Test documentation, • Monitoring team's progress on allocated tasks, • Producing (or assist in producing) Requirements Traceability Matrix, Test Scenarios and Test Scripts, • Performing (or assisting in) Test Execution, • Performing the Defect Manager role for assigned projects, • Identifying and escalating Risks / Issues / Dependencies, • Providing regular progress reports to Project and GTS Management, • Liaising with project stakeholders (internal to CLS and third party) to address for example knowledge gaps, queries and any other such dependencies, • Attending / arranging meetings, workshops, • Providing training and assistance to testers to ensure they are following testing and defect reporting processes., • Assigning and conducting day-to-day monitoring of the project test team’s assigned projects, tasks, and activities, • Performing test execution as required; testing the application to ensure it is working as specified, including use of test cases or on an ad-hoc basis, reporting defects and other issues found during testing in the defect tracking system, • Ensuring testing commitments are met within the project test team and monitoring for potential impacts to target dates or other Projects. Communicating potential impacts to target dates to the Project test lead, • Managing the JIRA (defect tracking) database for all testing phases (update, follow-up and escalate overdue issues)., • Reviewing and estimating requirement change requests, • Reviewing and validating test results and defect reports by the Test Executers, • Contributing in daily and weekly testing status meetings with the project test team, and the overall Project team, • Main project will be related to the CLS Settlement service Supporting testing/training activities. This includes: • Taking responsibility for the support for other departments’ use of the testing environments, where required. For example – assisting business staff in performing UAT, • Sharing technical knowledge within the team Following, implementing and maintaining processes and procedures for QA and Testing activities. This includes: • Test analysis and Preparation processes, • Defect Management, • Reporting process, • Test Execution processes, • Identifying and advising on improvements to processes What we’re looking for: Professional Experience • Software Testing experience in the 'Financial Services' business domain (preferably in FX, Payment – RTGS, SWIFT), • Extensive Software Testing experience, including roles within at least 5 medium to large projects, • Experience as a customer managing the delivery of at least one medium to large new system/ project (or a major enhancement of an existing operational system) from a Third-Party IT Vendor, • Experience of managing or working with teams within an offshore service model, • Experience in producing various Test artefacts including Test Strategy / Plans, Test Scenarios, Test Scripts, • Experience in Defect Management, • Experience in XMLs and database interrogation using SQL, Linux/Unix, • Familiarity with the CLS concept, • Familiarity with the ISO 20022 Universal financial industry message scheme. Personal Traits/Competencies • Self-starter, • Quick learner, • Analytical, • Proactive, • Motivated, • Flexible, • Eye for detail, • Leadership capability, • Team player, • Clear communicator. Skills Desired: • Good to have financial/banking domain experience., • Experience in working onsite – offshore model, • JIRA Defect Management Tool, • Zephyr Test Management Tool, • Working knowledge of SQL and Linux/Unix Personal characteristics contributing to an individual’s ability to excel in the position • Good level of test experience in team leading test activities for medium to large projects, • Very good understanding of Test Processes and relevant Project Processes, • Capable of producing quality test artefacts, • Extensive experience working in the Financial Services business domain, • Good team player with excellent team / people management skills, • Successfully working in a high-pressure environment to tight timescales and deadlines Professional qualifications / certifications • Bachelor degree in a technical field, • Software Test Certification (CSTE, ISTQB) Our commitment to employees: We are a small company with a big mandate, so every person is essential to our success. We are also committed to employing and retaining the most talented and dedicated people. What makes us interesting goes beyond our competitive salaries and great benefits. Our work environment is designed around quality outcomes, not output. The FX market would cease to function without our services, and we take pride in being responsible for keeping it running smoothly. We are different from other financial institutions in that we have a flatter and more transparent structure with accessible leadership. You will be seen, heard and empowered to develop your career. We are a purpose-driven organization, with an inclusive culture that focuses on doing what is right. The well-being of our people is as important to us as the resilience of our systems. In addition to encouraging our people to ‘locate for their day,’ we run a range of initiatives that support employees’ sense of belonging and physical, emotional and mental well-being. Our extensive benefits for employees typically include: • Vacation/annual leave: 25 days in UK/Asia + 3 life days, 23 in US + 3 life days, • Private medical and dental cover and life insurance, • Generous pension contributions in the UK and Asia; matching 401(k) in the US, • Paid volunteer days, • ‘Locate for your day’ hybrid working – 2 days a week in office., • Access to Discover – our learning platform with 1000+ courses from LinkedIn Learning., • Paid parental leave / Coaching and support services, • Career development / LinkedIn Learning, • ‘Heads down days’ with no meetings on the last Friday of every month, • Wellbeing / Mental health support, • Diversity Council / Affinity groups (Women’s Forum, Black Employee Network, Pride Network, Parents & Caregivers Network, Sustainability Network), • Social events Awards: • The Sunday Times Best Places to Work 2023 & 2024 / Big Company / The Sunday Times Awards, • Third place in Britain’s Healthiest Workplace 2022 / Medium Company / Vitality Awards

We are looking for a highly motivated and detail-oriented Business Analyst to join our Customer Experience team.This role is crucial in helping define the future of our online quoting platform.You will act as the key link between business stakeholders and the IT team, ensuring we deliver features th

Additionally, this role includes responsibilities as a backup programmer for our Client Letter system. Excel, SQL, Tableau, Power BI). Strong analytical skills with the ability to interpret complex data and present findings clearly.

Client Support Services Analyst. As a Client Support Services Analyst reporting to Product Strategy Manager, you'll play a critical role in ensuring exceptional customer satisfaction through comprehensive order lifecycle management. Experience in the financial services or technology sector, with fam

Customer Service Center, Underwriting, and Sales teams by providing actionable insights through data analysis and comprehensive reporting.This role requires expertise in Tableau for creating reports and dashboards, proficiency in SQL Server for data extraction and query management, and the ability t

A company is looking for a Senior Business Analyst to join their Data & Analytics team in support of the Customer Success team. Key Responsibilities Produce client-focused analysis to explore data, identify trends, and develop insights Create data-driven narratives that highlight client performan

We are looking for a highly motivated and detail-oriented Business Analyst to join our Customer Experience team.This role is crucial in helping define the future of our online quoting platform.You will act as the key link between business stakeholders and the IT team, ensuring we deliver features th

As a Financial Analyst, you will own and be responsible for category P&L management, maintaining category financial models and revenue forecasts, building models for new products and pricing decisions, supporting ad-hoc strategic finance decisions, systems management, and customer lifetime value cal

Responsible for complying with all relevant bank policies and procedures including the Bank Secrecy Act, Anti-Money Laundering, and government compliance. Job Title: Bank Secrecy Associate(BSA). The BSA Analyst is responsible for collecting, analyzing and reporting on customer and account informatio