Customer analyst jobs in Garden City, New YorkCreate job alerts

Job Description This position is a full-time/salaried-hybrid schedule opportunity based in Hicksville, Long Island. The EPIC System Clindoc Analyst is responsible for the development, building, implementation, and ongoing maintenance of all aspects of related applications, clinical information systems, and computerized systems for the Electronic Medical Record project for the Medisys network. Collaborates with other disciplines to develop, build, integrate, implement and maintain all Epic Care Clinical applications. Coordinates with SME's and participate in core group meetings. Coordinates and is responsible to assist in the training of related staff in Epic Care Clinical applications for the Medisys Network. Compiles analytical reports for Jamaica, Flushing hospitals. Configures and creates new records. Responsible for Change Control and Security Change Control. Investigates and troubleshoots issues reported by users. Assists MediSys users with issues regarding workbench reports. Provides tip sheets and guidance for Epic Support Desk and training. Review Nova notes, build, test and validate new upgrades and enhancements. Responsible for unit testing and integrated testing for upgrades. Works with Epic TS to resolve application issues. Education: • Bachelor’s degree preferred, or equivalent experience. Experience: • Requires at least 1+ years of related experience:, • EPIC Clindoc proficiency/certification required, • Clinical lab experience and/or knowledge of EPIC build preferred Knowledge and Skills: • Possess clinical application knowledge and experience, • Positive attitude, detail oriented, self-motivated, critical thinker, • Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base, • Basic presentation skills, • Ability to interact and develop relationships with intra-departmental teams, • Effectively communicate in both oral and written form to a widely diverse audience, • Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies, • Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight, • Excellent customer service skills, • Ability to multi-task effectively in a rapidly changing environment

Epic Inpatient Orders Analyst This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island. The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of Epic Inpatient Orders applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users. Education: • Bachelor’s degree preferred, or equivalent experience. Experience: • Requires at least 1+ years of related experience:, • EPIC Inpatient Orders proficiency/certification required, • Clinical lab experience and/or knowledge of EPIC build associated w/3rd party Lab vendors (SoftLab, Quest, LabCorp, Sunrise, etc.) preferred, • Experience w/HOD’s a + Knowledge and Skills: • Possess clinical application knowledge and experience, • Positive attitude, detail oriented, self-motivated, critical thinker, • Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base, • Basic presentation skills, • Ability to interact and develop relationships with intra-departmental teams, • Effectively communicate in both oral and written form to a widely diverse audience, • Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies, • Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight, • Excellent customer service skills, • Ability to multi-task effectively in a rapidly changing environment

Commercial Billing Analyst Informally known as Kopke, William H. Kopke Jr., Inc. is a third-generation family-owned company founded in 1937 by its namesake. For over 80 years, Kopke has imported premium fresh fruit from around the world for distribution throughout North America. As a leading importer of fresh produce, the company remains focused on delivering the highest quality products to customers across the United States and Canada. Family values, including integrity, honesty, and hard work, remain the foundation of the organization and continue to guide its operations today. Position Overview The Commercial Billing Analyst is a dedicated role within the Commercial and Sales division responsible for supporting account management and business development through accurate billing execution, deduction management, accounts receivable follow-through, and proactive issue resolution. This role serves as a key liaison between Sales, Account Management, Operations, and Finance to ensure customer account integrity, accurate invoicing, timely revenue flow, and effective resolution of billing discrepancies. Reporting directly to the Sr. Manager of Planning & Partnerships, this individual will manage billing processes for high-volume retail accounts while driving cross-functional communication and operational efficiency. Essential Duties & Responsibilities: Billing & System Management • Execute daily invoicing activities across internal and external customer platforms for assigned accounts, • Perform daily reconciliation of invoices and transactions to ensure accuracy and completeness, • Identify, investigate, and resolve billing discrepancies in coordination with internal departments, • Maintain accurate invoice records and supporting documentation Billing Procedures & Processing • Conduct daily billing reviews to ensure proper processing within internal systems, • Enter rejection notifications and related billing adjustments based on Account Managers direction, • Ensure all rejection entries contain accurate disposition rates and supporting details, • Monitor invoice activity to ensure compliance with customer-specific requirements Account Oversight & Reporting • Partner with management to review recurring account statements for major retail customers, including Costco, Kroger, Target, Meijer, Wakefern, Aldi, BJ's, AWG, and others, • Monitor account activity and proactively identify risks, discrepancies, shortages, or operational concerns, • Assist with reporting, account analysis, and reconciliation activities as needed Deductions Management & Investigation • Investigate customer deductions and validate supporting documentation, • Apply approved deductions accurately and maintain detailed records, • Coordinate with Accounts Receivable and Billing teams to reconcile open balances and maintain accurate customer statements, • Follow through on unresolved deduction and billing issues to completion Cross-Functional Communication & Issue Resolution • Serve as a primary point of contact for billing-related inquiries from internal departments and external customers, • Manage customer-specific billing requirements, routing requests, and documentation needs, • Communicate billing updates, discrepancies, and resolutions in a timely and professional manner, • Maintain organized records of billing activities, deductions, disputes, and resolutions Education & Experience • Associate's or Bachelor's degree in Business Administration, Accounting, Supply Chain, Finance, or a related field, • 2–5 years of experience in high-volume billing, invoicing, customer account support, or commercial operations, • Experience working with retail or customer-specific billing requirements is preferred, • Prior experience with ERP, billing, or invoicing systems strongly preferred Knowledge, Skills & Abilities • Strong attention to detail and commitment to accuracy, • Excellent organizational and time management skills, • Effective written and verbal communication skills, • Strong analytical and problem-solving abilities, • Ability to manage multiple priorities in a fast-paced environment, • Professionalism and composure under pressure, • Understanding of invoicing workflows, reconciliations, and deduction management, • Strong documentation and recordkeeping practices, • Proficiency in Microsoft Excel and business systems is preferred Physical & Work Environment Requirements • Prolonged periods of sitting and computer work, • Ability to occasionally lift and carry office materials up to 15 pounds, • Ability to work in a fast-paced office environment with changing priorities William H. Kopke Jr. Inc is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States for Business and Residential Customers. OSSBSS Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. The OSS BSS Senior Test Analyst role will join us for the transformation journey of the underlying Billing & provisioning systems to improve customer experience, reduce customer friction and successful launches. The Senior Test Analyst will ensure processes and technologies are efficient, data-driven and aligned with the organization's strategic goals by fostering collaboration, data visibility, improving processes and focusing on overall product quality. • Partner with product owners, architects, and business stakeholders to understand OSS/BSS requirements., • Translate business needs into clear functional and non-functional specifications., • Conduct impact analysis of system changes across end-to-end processes, • Develop and maintain comprehensive test strategies, test plans, and test cases., • Perform functional, regression, integration and Performance testing, • Apply automation frameworks to drive efficiency and repeatability in testing processes., • Validate data integrity and process workflows across OSS/BSS systems (e.g., provisioning, billing, order management, CRM)., • Test planning and strategizing to understand cross synergies to map requirements / use cases to test case scenarios, • Maintain QA KPIs and be the SME for the team, conduct trainings on new products for the benefit of the team, • Implement and support automated testing tools and pipelines (CI/CD)., • Identify opportunities to reduce manual effort and accelerate system validation., • Champion best practices for test-driven development (TDD) and behavior-driven development (BDD)., • Collaborate closely with development teams, QA lab, and cross-functional test teams to ensure smooth testing on releases / products, • Provide input into system stability initiatives and process re-engineering, • Lead the efforts on test and co-ordinate with product / business owners and QA manager for sign-off, • Bachelor's degree in computer science, engineering, information technology or related fields, or equivalent work experience, • Minimum 7-10 years of experience in OSS BSS testing, telecom and fixed line testing, • Minimum 2-4 years of experience in leading test teams and a proven track record, • Strong Telcom domain knowledge and good knowledge on Provisioning systems and OSS/BSS related to Telcom MSO, • Strong background in quality assurance or testing and validation processes, test planning, test strategizing, • Strong experience conducting functional testing, regression testing, user portal testing and mobility testing, • Experience with broadband technologies such as DOCSIS and FTTH and their network architectures, • Strong Experience with test delivery tools like Jira, HP ALM and Confluence or any equivalent tools, • Strong SQL Query knowledge for Database record retrieval and working knowledge of REST APIs/Soap UI/POSTMAN, • Proven testing tools knowledge for JIRA, Confluence, HP ALM, • Experience in agile/scrum & waterfall methodology of SDLC, • Experience working with product and business teams to plan and conduct demos of new products and features that are being built and tested as part of every release - where applicable, • Knowledge of scripting or automation tools preferred If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our ___for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$92,534.00-$152,021.00/ year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

The Sales and Inventory Analyst will play a key role in supporting sales operations through accurate forecasting, customer portal setup, sales and product analytics, and administrative support for the sales team. Strong analytical and financial skills with a deep understanding of inventory dynamics.

About the job Work from home Data Analyst. EDI Analyst Document customer requirements and internal business requirements to be used for EDI development. Warehousing System) and database structures to support the EDI requirements.

Job Description In the Data Analyst role, you will perform complex analyses using technical knowledge as well as interpret and provide written summaries of analysis output. ESSENTIAL JOB FUNCTIONS: • Translate data analysis requests into solutions, • Helps business users create optimal business requirements by exploring data and analytic alternatives and guiding users to the most cost-effective and efficient approach to meeting their needs., • Designs analytics (reports, dashboards, models) to respond to customer requests., • Ensures accuracy, data integrity, and face validity of all work., • Writes reports with charts and graphs; presents to internal and client leadership; and summarizes findings and recommendations., • Ensures all analyses use high-quality data., • Demonstrates the ability to multitask and manage many simultaneous projects and last-minute emergencies, • Supports continuous quality improvement. Contributes regularly to improving data and analytics sophistication and efficiency within the department and across the IPRO enterprise., • Creates documentation (such as code detail, report specifications, narrative backup, and metadata) for all outputs., • Produces all agreed upon deliverables on or ahead of schedule., • Possesses a deep understanding of relational databases and their use characteristics., • Ability to solve business problems and opportunities through the design and development of efficient, high-quality and customer-centric analytic solutions., • Ability to distill technical content and issues into audience-specific and layperson-friendly terms., • Ability to work independently and as a member of a team., • Possesses stellar communications skills, both written and oral; able to produce effective written summaries outlining the results of analyses., • Intermediate proficiency with the following toolsets: MS Excel, MS PowerPoint, MS Word., • Proficiency with Matillion, Tableau, MS Access strongly preferred., • Proficiency with statistics and statistical models strongly preferred., • Bachelor’s degree and one year of related experience OR The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.

The Sales and Inventory Analyst will play a key role in supporting sales operations through accurate forecasting, customer portal setup, sales and product analytics, and administrative support for the sales team. Analyze sales trends and inventory levels to support demand planning and replenishment.

Experience working in a remote, cross-functional, or customer-focused team environment. Join our customer's team as a Data Scientist and play a pivotal role in transforming data into actionable insights that drive business growth.

Duties and Responsibilities Coordinate internal resources and third-party vendors for successful project execution Ensure projects are delivered on time, within scope, and within budget Develop and maintain detailed project plans to track progress Create and manage comprehensive project documentatio

Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. Santander Corporate & Investment Banking is seeking an Analyst to support the Structured Finance business

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Check out the role overview below If you are confident you have got the right skills and experience, apply today.Senior Project Manager (Healthcare).We are seeking a talented and experienced .Senior Construction Project Manager.Long Island area with experience overseeing high-profile healthcare pr

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Home Depot - - Responsibilities: Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance; Learn about products using our tools and provide information to customers in order to sell an entire project; Greet, qualify, recommend and close every cus

Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not requir

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Job Description: Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out cu

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - P

Home Depot - - Responsibilities: Meet monthly sales goals and other metrics to drive sales in the store; Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge; Maintain a clean, organized, and safe environment and resolve delivery issues

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

As a Customer Service Representative - State Farm Agent Team Member with Anthony Petrozzella - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I loved helping customers with their insurance and financial ser

Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity.Project Manager (Academic Research).We are seeking a talented and experienced.Long Island area with experience overseeing sophisticated.Come join our team! We are looking to build serv

Check out the role overview below If you are confident you have got the right skills and experience, apply today.Senior Project Manager (Healthcare).We are seeking a talented and experienced .Senior Construction Project Manager.Long Island area with experience overseeing high-profile healthcare pr

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Construction Project Manager (Healthcare).We are seeking a talented and experienced.Long Island area with experience overseeing high-profile.Come join our team! We

We are looking for customer service representatives who ensure the delivery of excellent customer service while building solid customer relationships. We are looking for someone with excellent communication skills to fill our newly open customer service position. Handling customer complaints and esc