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Customer experience jobs in Bergenfield, New Jersey - Page 2Create job alerts

  • Assistant Manager
    Assistant Manager
    1 month ago
    $17–$20 hourly
    Full-time
    Manhattan, New York

    CULTIVATE A BETTER EXPERIENCE At Adobo Mexican Grill, food served fast doesn’t have to feel like “fast food.” We’re redefining what it means to serve fresh, flavorful, and customizable Mexican cuisine made with care. From cooking on the grill to preparing custom orders, we do things differently — with quality, teamwork, and pride. We invite you to join us as we continue to grow, innovate, and bring a better dining experience to every guest. THE OPPORTUNITY As an Assistant Manager, you will play a critical leadership role in driving daily operations, team performance, and guest satisfaction. You’ll lead by example — ensuring food quality, food safety, operational excellence, and strong team culture throughout every shift. You will oversee both back-of-house and front-of-house operations, support staff development, manage inventory and labor, and ensure compliance with NYC health regulations. This is a hands-on leadership position where you are actively coaching, solving problems, and elevating performance in real time. The Assistant Manager ensures the quality, safety, and consistency of Adobo’s food every day while inspiring Crew members and creating an environment where every guest leaves happy. WHAT YOU’LL DO In addition to following Adobo’s policies and procedures, key responsibilities include: Leadership & Operations Lead and supervise daily restaurant operations. Support hiring, onboarding, and training of Crew members. Coach and develop team members into future leaders. Manage shift execution, ensuring smooth service flow. Maintain strong communication between front-of-house and back-of-house teams. Food Quality & Safety Ensure all food meets Adobo’s high standards. Enforce NYC food safety and sanitation guidelines. Monitor food handling, storage, and FIFO inventory rotation. Complete required temperature logs, safety checklists, and compliance documentation. Maintain an “A” grade standard at all times. Inventory & Cost Control Oversee stocking, ordering, and waste management. Monitor food costs and labor to meet performance targets. Ensure kitchen equipment is properly maintained and coordinate repairs when needed. Guest Experience Resolve guest concerns professionally and efficiently. Maintain a positive, welcoming dining environment. Lead by example in hospitality and service excellence. WHAT YOU’LL BRING TO THE TABLE Valid NYC Food Protection Certificate (REQUIRED). Must be 21 years or older. Prior management or supervisory experience in a restaurant environment. Strong understanding of food safety, sanitation, and NYC health regulations. Ability to lead, motivate, and hold team members accountable. Strong communication skills in the primary language(s) of the restaurant. High school diploma (preferred). Ability to work nights, weekends, and holidays as needed. Passion for fresh, flavorful food and operational excellence. WHAT’S IN IT FOR YOU Competitive pay. Performance-based growth opportunities. Flexible scheduling. Free meals during your shift. Leadership development — many of our General Managers started in leadership support roles. A supportive team environment where your leadership truly matters.

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  • Sales Support Specialist
    Sales Support Specialist
    1 month ago
    Full-time
    South Side, Mount Vernon

    Logotags, a well-established, continually growing full-service promotional company, is looking for a highly energetic and organized professional to join our team! As a Sales Support Specialist, you will play a key leadership role as part of our growing sales team, managing administrative tasks, and ensuring smooth day-to-day operations. This position requires multitasking, attention to detail, and strong communication skills. Prior business, customer service, or management experience is a plus. Responsibilities: Maintain an organized and accessible file system for administrative and sales professionals. Handle all administrative duties for the organization, including email correspondence and document management. Follow up with clients for administrative purposes. Provide administrative assistance to executives and management team members as required. Data entry Create and process sales orders promptly and accurately. Communicate regular updates to supervisors. Customer portal management Qualifications & Requirements: Four-year college degree required BS or BA. Excellent communication skills, including strong writing, verbal, and phone skills. Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint. Experience with creative and design software, such as Canva, Adobe Suite (Photoshop, Illustrator, Acrobat), and Paint. Ability to manage a high volume of emails and prioritize tasks efficiently. Highly organized with strong attention to detail. Energetic and passionate about providing outstanding support IN A TEAM ENVIROMENT Prior business, manufacturing, customer service, or management experience is a plus. Benefits: 401(k) Safe Harbor Plan Health benefits Opportunities for growth within the company If you thrive in a fast-paced environment and enjoy supporting a dynamic sales team, we’d love to hear from you!

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  • Barista / Cashier
    Barista / Cashier
    2 months ago
    $15.5 hourly
    Part-time
    Fort Lee

    Job Summary We are seeking a passionate and dedicated Barista to join our team in creating exceptional coffee experiences for our customers. The ideal candidate will have a strong background in customer service and a love for coffee, ensuring that each beverage is crafted to perfection. As a Barista, you will be responsible for preparing and serving a variety of beverages while maintaining a clean and welcoming café environment. Responsibilities Prepare and serve high-quality coffee and tea beverages according to established recipes and standards. Operate Square POS system efficiently for order processing and cash handling. Provide outstanding customer service by engaging with customers, taking orders, and offering recommendations. Maintain cleanliness and organization of the café area, including food preparation surfaces and equipment. Adhere to food safety and handling guidelines to ensure a safe environment for both staff and customers. Assist with inventory management, including restocking supplies as needed. Handle cash transactions accurately, ensuring proper change is given and maintaining cash drawer integrity. Demonstrate effective time management skills to ensure timely service during peak hours. Experience Previous barista experience or background in the food service industry is preferred. But that is NOT mandatory. Familiarity with coffee preparation techniques and equipment is highly desirable. Strong customer service skills with the ability to engage positively with guests. Basic math skills for accurate cash handling and retail math calculations. Experience with food preparation, food safety practices, and serving is beneficial. Ability to work in a fast-paced environment while maintaining attention to detail. Join us in delivering exceptional coffee experiences while being part of a dynamic team! Job Types: Full-time, Part-time Pay: From $15.50 per hour Benefits: Flexible schedule Paid training Work Location: In person

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  • Bartender
    Bartender
    2 months ago
    Part-time
    Clifton

    We are looking for a professional, high-energy bartender with excellent communication skills to serve classical cocktails and exciting new beverages to our customers. The bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties. To succeed as a bartender, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable. Bartender Responsibilities: Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders. Planning drink menus and informing customers about new beverages and specials. Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers. Checking identification to ensure customers are the legal age to purchase alcohol. Taking inventory and ordering supplies to ensure bar and tables are well-stocked. Adhering to all food safety and quality regulations. Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register. Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment. Developing new cocktail recipes. Bartender Requirements: High school diploma. Additional education, training, certificates, or experience may be required. Meets state minimum age to serve alcohol. Availability to work nights, weekends, and holidays. Positive, engaging personality, and professional appearance. Basic math and computer skills. Exceptional interpersonal and communication skills. Strong task and time management abilities. Eye for detail and understanding of drink mixing tools and techniques. Ability to stand, walk, bend, etc for extended periods, and lift up to 25 lbs.

    Immediate start!
    No experience
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  • Restaurant Manager
    Restaurant Manager
    2 months ago
    $30–$35 hourly
    Full-time
    Manhattan, New York

    We are seeking an experienced and dynamic Restaurant Manager to lead our team in delivering exceptional dining experiences. The ideal candidate will possess strong management skills, a passion for food service, and a comprehensive understanding of restaurant operations. This role involves overseeing daily restaurant functions, ensuring excellent customer service, managing staff, and maintaining high standards of food safety and quality. The Restaurant Manager will play a pivotal role in fostering a positive work environment and driving the success of our establishment. Responsibilities Oversee daily restaurant operations, including food preparation, service, and cleanliness Manage staff scheduling, training, and development to ensure efficient team performance Supervise food handling, safety protocols, and ensure compliance with health regulations Handle cash transactions and POS system. Control inventory levels, order supplies, and manage food and beverage costs effectively Ensure high standards of customer service are maintained at all times Lead shift management, including opening and closing procedures Monitor restaurant performance metrics to achieve operational goals Maintain a welcoming environment that reflects hospitality excellence Willing to make pizza and prep if needed Experience Proven management experience in quick service & fast food restaurants or casual dining environments Extensive background in food service management, including supervising teams, marketing and sales Familiarity with POS systems; cash handling experience required Experience in inventory control, budgeting, and cost management within the food industry Prior experience in fine dining or hospitality management is a plus Strong leadership skills with the ability to train & develop staff effectively Knowledge of food safety standards, culinary practices, and kitchen management Demonstrated ability to handle customer service issues professionally and efficiently Previous experience with shift management in a restaurant setting is highly desirable This position offers an exciting opportunity for a dedicated professional to lead a vibrant team in a fast-paced environment while ensuring operational excellence. We value leadership, innovation, and a passion for delivering memorable dining experiences. Job Type: Full-time Pay: $30.00 - $35.00 per hour Benefits: Employee discount Work Location: In person

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