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Customer retention jobs in Plainview, New YorkCreate job alerts

  • Manager (AGM)
    Manager (AGM)
    9 days ago
    Full-time
    Westbury

    Job Summary The General Manager / Assistant General Manager provides strategic leadership, operational oversight, and financial management for our food distribution facility. This role is directly responsible for ensuring peak supply chain efficiency, strict cold chain integrity, regulatory compliance, and a safety-first warehouse culture. You will manage everyday operations—spanning inbound inventory, fleet logistics, vendor relations, and P&L accountability—while mentoring a high-performing operations team to achieve company growth targets. Core Responsibilities Operational Leadership & Fleet Logistics • Direct all day-to-day warehouse operations, including inbound receiving, quality control, inventory management, picking, and staging., • Oversee outbound fleet logistics, ensuring optimal route design, Department of Transportation (DOT) compliance, and on-time delivery metrics., • Maintain a continuous improvement culture to maximize warehouse space and reduce cycle times. Food Safety & Regulatory Compliance • Enforce absolute compliance with FDA, USDA, OSHA, and local Department of Health regulations., • Guarantee the strict execution of Hazard Analysis Critical Control Point (HACCP) programs and standard operating procedures (SOPs)., • Act as the primary point of contact for all external facility audits and government inspections. Financial & Vendor Management • Hold full P&L accountability, actively managing operational budgets, capital expenditures, labor costs, and shrinkage rates., • Analyze daily, weekly, and monthly Key Performance Indicators (KPIs) to identify cost-saving initiatives and revenue leakages., • Negotiate strategic service contracts with third-party freight carriers, equipment maintenance vendors, and product suppliers. Team Development & Culture • Recruit, train, mentor, and evaluate warehouse supervisors, drivers, customer service representatives, and sales staff., • Cultivate a transparent, accountable, and rewarding work environment focused on high employee retention and safety., • Oversee labor scheduling and workplace performance metrics to keep operations nimble and properly staffed across all shifts. Required Qualifications • Education: Bachelor’s degree or above (MBA preferred) in Supply Chain Management, Logistics, Business Administration, or a closely related field., • Experience: Minimum of 5 years of progressive leadership experience in a high-volume distribution or warehousing facility (food or beverage industry required)., • Logistics Acumen: Deep understanding of First-In, First-Out (FIFO) inventory rotation, food traceability protocols, and shelf-life tracking. Preferred Qualifications • Direct experience managing mixed private fleets and contract carriers., • Bilingual proficiency (English/Chinese) is a must

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  • Massage Therapist
    Massage Therapist
    2 months ago
    $40–$60 hourly
    Part-time
    Massapequa

    Emerge Holistics is an owner-led holistic wellness center in Massapequa, run by two licensed acupuncturists who are also LMTs. Our massage work is therapeutic and client-centered: deep tissue, injury and pain recovery, myofascial, craniosacral, medical massage. People come in to actually get better. We bill insurance and keep a steady flow of clients, so for a therapist clients want to rebook with, there's real room to build a full book. We're a 6,200-square-foot center with a lot going on beyond massage, so there's plenty to grow into. We're hiring 1–2 NY-licensed massage therapists, part-time or full-time. Newer grads with real drive are encouraged to apply; if you're a self-starter who's eager to learn, we're happy to train and invest in you from the ground up. Every room is equipped Every treatment room comes stocked with tools most studios don't have: an amethyst biomat on every table, red light, a terahertz wand (a frequency tool clients describe as warm and deeply soothing), and Young Living oils. They're built into your sessions at no extra charge, so you can go deeper without sourcing your own gear. What you'd be doing • Delivering customized therapeutic sessions, blending deep tissue, myofascial, craniosacral, Swedish, and more to fit the person on your table, • Keeping clear SOAP notes for each session, which matters for insurance billing and continuity of care, • Building relationships with your clients and making honest recommendations, • Working alongside our acupuncturists, LMTs, and wellness practitioners on care that's genuinely integrative, • Growing your skills through cross-training and continued learning What we're looking for • Active NY LMT license in good standing (the one hard requirement), • Real, confident skill with deep tissue and therapeutic / medical massage, • Someone who wants to keep learning; we do a lot of injury and clinical work, and if you're hungry for it, we'll teach you, • Comfortable keeping detailed records and picking up new systems, • Reliable, warm with clients, and easy to have on a team, • Experience is great, and drive and a willingness to learn matter just as much Pay & perks • $40–60/hr based on experience, hours, and client retention, plus tips, • Unlimited yoga classes when you work two or more shifts a week, • 20% off all our services, • Continuing education and cross-training with our licensed acupuncture and bodywork team, • A full holistic wellness center behind you, and a team that treats your health as a real priority Saturday and Sunday are our busiest, so weekend availability is a strong plus, and full-time roles include at least one weekend day.

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