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  • Guest Experience Manager
    Guest Experience Manager
    2 days ago
    $80000–$90000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan Paid Vacation time • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level --- we invest in developing leaders from within Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Manager is responsible for leading and evolving NAYA's end-to-end guest experience strategy across all channels --- including digital, in-store, and post-visit engagement. This role goes beyond response management to build scalable systems, insights, and processes that elevate guest satisfaction, loyalty, and brand perception. You will serve as the voice of the guest at a strategic level --- translating feedback into actionable insights, partnering cross-functionally to drive improvements, and ensuring consistency in how NAYA shows up for every guest. This is a highly visible role requiring a balance of empathy, operational awareness, analytical thinking, and leadership. How You'll Impact • Build and lead a best-in-class guest experience function that scales with NAYA's growth, • Increase guest satisfaction, retention, and brand loyalty through thoughtful engagement and recovery strategies, • Influence operational, digital, and marketing decisions through actionable guest insights, • Establish consistent, high-quality standards for guest communication across all platforms What You'll Do Guest Experience Strategy Leadership • Own and evolve NAYA's guest experience vision, standards, and communication approach, • Develop scalable processes for managing guest feedback across all channels, • Define success metrics (CSAT, response time, resolution rates, sentiment trends) and drive performance against them, • Lead initiatives that proactively enhance the guest journey, not just react to issues Guest Communication Recovery • Oversee all guest communications across email, surveys, social media, and third-party platforms, • Ensure responses are timely, empathetic, brand-aligned, and solutions-driven, • Design and implement elevated recovery strategies that turn negative experiences into loyalty-building moments, • Guide tone, voice, and messaging consistency across channels Insights Continuous Improvement • Analyze guest feedback to identify trends, root causes, and opportunities, • Translate insights into clear, actionable recommendations for Operations, Marketing, and Technology teams, • Partner cross-functionally to implement changes that improve both in-store and digital experiences, • Create reporting dashboards and regular insights summaries for leadership Cross-Functional Collaboration • Act as the central liaison between guest experience and internal teams, • Escalate and track critical issues, ensuring accountability and resolution, • Collaborate on product, menu, and operational changes based on guest feedback Systems, Tools Process Optimization • Own and optimize CRM and reputation management tools (e.g., Tattle, SOCI, Olo Engage, Yext, Salesforce, etc.), • Improve workflows, automation, and documentation practices, • Ensure all guest interactions are properly tracked, categorized, and leveraged for insights Operational Brand Alignment • Maintain deep knowledge of NAYA's menu, operations, and evolving systems, • Ensure all guest-facing communication reflects current offerings and brand standards, • Identify gaps between intended and actual guest experience What you Bring • 3+ years of experience in guest experience, customer experience, or hospitality operations (multi-unit or high-growth environment preferred), • Proven ability to move from execution to strategy --- building systems, not just managing tasks, • Exceptional communication skills (written and verbal), with a strong sense of tone and brand voice, • Experience with CRM, guest feedback, and reputation management platforms, • Strong analytical mindset with the ability to turn data into action, • High attention to detail and organizational discipline, • Experience collaborating cross-functionally and influencing without direct authority A mindset that is: • Guest-obsessed: Sees every interaction as an opportunity to build trust and loyalty, • Strategic thinker: Looks beyond individual issues to identify patterns and long-term solutions, • Empathetic communicator: Balances care with clarity in every interaction, • Operator at heart: Understands the realities of restaurant environments and designs practical solutions, • Curious and growth-driven: Continuously looks for ways to improve systems, tools, and outcomes Ownership mentality: Takes full accountability for the guest experience end-to-end

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  • Entry Level Business Sales Assistant
    Entry Level Business Sales Assistant
    3 days ago
    $25–$30 hourly
    Full-time
    Edison

    Business Sales Assistant (Entry-Level) We are currently hiring entry-level candidates with a background in customer service or sales for our Business Sales Assistant position. Candidates with experience in retail, hospitality, restaurant, or customer service roles tend to excel in this position, as they already possess strong communication and people skills. We provide comprehensive training in customer acquisition, retention, and account management. Our firm is a leader in the marketing and sales industry, partnering with Fortune 100 clients to deliver personalized, face-to-face customer experiences. Representing one of the largest telecommunications companies in the world, our team prioritizes professionalism, customer satisfaction, and long-term relationship building. At our company, business is about more than just hitting sales targets—it’s about developing meaningful partnerships and delivering real value. If you’re ambitious, motivated, and eager to grow, this is an excellent opportunity to launch your career in business development and sales. Why Work With Us • Merit-based promotions — your growth is based on performance, not tenure, • W2 employee position (not 1099), • Weekly pay, • Additional commissions and performance-based bonuses, • Average weekly earnings: $700–$2,500, • Hands-on training and ongoing coaching from experienced leaders, • Clear career advancement path in a fast-growing company Key Responsibilities • Build relationships with prospective customers by identifying their needs and offering tailored solutions, • Generate interest in products and services through networking, outreach, and client engagement, • Acquire new accounts through targeted prospecting and relationship-building, • Set and achieve sales goals, contributing to overall team performance, • Maintain strong client relationships by providing excellent service and ongoing support, • Ensure high levels of client satisfaction by addressing evolving needs Qualifications Preferred: • Bachelor’s degree in Business, Marketing, Sales, or related field, • Internship or prior sales experience (a plus, not required), • Strong written and verbal communication skills, • Excellent time management and organizational abilities, • Positive attitude and strong interpersonal skills Required: • 2+ years in a customer-facing role, • Reliable transportation If you’re ready to grow your career in a fast-paced, team-oriented environment, we encourage you to apply.

    No experience
    Easy apply
  • Sales Representative
    Sales Representative
    5 days ago
    $48000–$120000 yearly
    Full-time
    Flushing

    About the Role: We’re seeking a driven and customer-focused Insurance Sales Representative to join our growing team. In this role, you'll assist clients with their personal insurance needs, including auto, home, and renter's policies. We welcome applicants who are eager to start a career in insurance—must have Personal Lines License. Bilingual in Spanish and English is strongly preferred. Key Responsibilities: Consult with clients to identify their insurance needs and recommend appropriate personal lines coverage. Provide quotes, explain policy options, and assist with new and existing accounts. Deliver excellent customer service through phone, email, and in-person communication. Follow up with leads, maintain client relationships, and support retention efforts. Keep accurate records and stay up to date with product knowledge and industry trends. Meet or exceed sales targets and performance goals. Qualifications: Personal Lines Insurance License Prior experience in sales, customer service, or a related field is a plus. Strong communication and interpersonal skills. Tech-savvy and comfortable learning new systems. Bilingual (Spanish/English) – Preferred Compensation Options: Commission-Only with Performance Bonuses Compensation structure can be discussed during the interview based on your experience and goals. What We Offer: Training and support to help you succeed in your role A positive, team-oriented work environment Career advancement opportunities Full-time Experience: Insurance sales: 1 year (Preferred) Language: English (Required) License/Certification: Personal Lines or Property & Casualty License (REQUIRED) Work Location: In person

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  • Management Trainee
    Management Trainee
    11 days ago
    $40000–$55000 yearly
    Full-time
    Manhattan, New York

    Full-Time | New York, NY | Entry-Level to Leadership Are you looking for more than just a job? Do you want a clear path into management, backed by real training, mentorship, and performance-based growth? We are a rapidly expanding sales and marketing firm in New York City, hiring ambitious individuals for our Management Trainee Program. This role is designed for candidates who want to develop into future leaders by mastering sales, team development, and business operations from the ground up. What You’ll Learn Professional sales and client acquisition strategies Account management and customer retention Leadership development and team-building skills Interviewing, recruiting, and training new hires Business operations and campaign management Daily Responsibilities Engage with business clients and present tailored solutions Manage and grow customer accounts Hit individual and team performance goals Participate in daily leadership and sales training Assist in onboarding and mentoring new team members What We Offer Structured, hands-on training program (no experience required) Fast-track advancement into leadership & management Competitive base pay + performance bonuses A high-energy, team-oriented work environment Travel opportunities for expansion and networking Direct mentorship from top leaders within the company ⸻ What We’re Looking For Strong work ethic and a competitive mindset Leadership potential and desire to grow Excellent communication and people skills Coachable, positive, and goal-driven attitude Ability to thrive in a fast-paced, performance-based environment Ideal Candidates Recent graduates Individuals with backgrounds in sports, hospitality, or customer service Candidates looking to transition into business, sales, or leadership roles

    Immediate start!
    No experience
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  • Front Desk Associate
    Front Desk Associate
    18 days ago
    €16 hourly
    Part-time
    Montclair

    Member Experience Associate (Front Desk) Do you love fitness? Would you like to feel your impact on the lives of many? Can you see helping prospective members get started? Would you like to hear the "thank you" from the members' lives you impacted? The Member Experience Associate (Front Desk) is responsible for the entire Member Experience, you will be the face of the club; you are the person a member sees when he or she first walks in. You will be the first person they talk with and you will create a welcoming feeling. You have to have limitless energy and be great at multi tasking. Creating the member experience requires that you wear many hats. Ideal candidates for the Member Experience Associate position will possess the following: A deep-down passion for helping others. A positive upbeat personality. Effective ability to communicate with customers, coworkers and managers. The ability to multitask. Member experience-oriented. Punctual, responsible and detail oriented. Prior experience in a retail or hospitality setting is helpful. Responsibilities of the Front Desk include but not limited to: Greeting and checking in members as they come in. Resolving customer issues in an effective manner. Membership sales and retention. Following up with prospects. Selling in-store merchandise such as Retro Smoothies, cooler drinks, pro shop items, etc. Ensuring a safe and clean health club environment for members and staff. Opening and closing the facility if scheduled. Following company policies and procedures. All Associates are to wear company staff shirt along with black pants. Sneakers must be worn. No boots, heels or sandals. You must be well-groomed and neat. Compensation: $16.00 per hour With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed. With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey! Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. Retro Fitness

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  • General Manager – Cannabis Dispensary
    General Manager – Cannabis Dispensary
    21 days ago
    Full-time
    Eltingville, Staten Island

    The General Manager (GM) is responsible for overseeing all daily operations of the dispensary, ensuring compliance with state cannabis regulations, maximizing revenue, and delivering a premium customer experience. This role combines leadership, sales strategy, inventory control, and team development to drive profitability and brand growth. Key Responsibilities Operations Management • Oversee day-to-day dispensary operations (retail + delivery if applicable), • Ensure smooth opening/closing procedures and store readiness, • Maintain a high-end, organized, and compliant retail environment Sales & Revenue Growth • Drive daily, weekly, and monthly revenue targets, • Implement upselling strategies and optimize average cart size, • Execute promotions, product launches, and marketing campaigns, • Monitor KPIs (conversion rate, average order value, repeat customers) Team Leadership • Hire, train, and manage dispensary staff (budtenders, supervisors, delivery drivers), • Create schedules and manage labor costs efficiently, • Build a strong sales culture and accountability within the team, • Conduct performance reviews and coaching Compliance & Security • Ensure full compliance with state and local cannabis laws, • Maintain accurate reporting, ID verification, and transaction tracking, • Work with security teams to enforce safety protocols, • Prepare for inspections and audits Inventory & Vendor Management • Oversee inventory ordering, receiving, and reconciliation, • Prevent shrinkage and manage product lifecycle, • Build relationships with vendors and brands, • Optimize product mix based on sales data Customer Experience • Deliver a high-end, “Apple Store–level” dispensary experience, • Resolve customer issues professionally and efficiently, • Maintain strong brand reputation and customer loyalty Technology & Systems • Manage POS systems (e.g., Dutchie, Treez, etc.), • Utilize analytics tools to drive decision-making, • Oversee in-store tech (e.g., tablets, digital menus, Peak Beyond systems) Qualifications • 3–5+ years of retail management experience (cannabis preferred), • Strong understanding of cannabis products, strains, and compliance regulations, • Proven track record of hitting sales targets, • Experience managing teams (10+ employees preferred), • Strong leadership, communication, and problem-solving skills, • Experience with POS systems and inventory software Key Skills • Leadership & team building, • Sales strategy & revenue optimization, • Compliance & risk management, • Inventory control, • Customer experience excellence, • Data-driven decision making Success Metrics (KPIs) • Monthly revenue growth, • Average order value (AOV), • Customer retention rate, • Inventory accuracy & shrinkage, • Employee performance & retention

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  • Sales Representative
    Sales Representative
    23 days ago
    $18–$20 hourly
    Full-time
    Jackson Heights, Queens

    Overview We are seeking a Bilingual (Spanish and English) dynamic and results-driven Sales Representative to join our team. This role offers an exciting opportunity to engage in outside sales, manage key accounts, and develop new business opportunities. The ideal candidate will possess strong negotiation skills, a passion for customer service, and experience in B2B sales. As a vital part of our sales force, you will be responsible for expanding our market presence through strategic territory management and lead generation efforts. This position provides a platform for career growth in sales management and business development within a collaborative and innovative environment. Responsibilities Drive outside sales initiatives by identifying and pursuing new business opportunities within assigned territories. Manage existing accounts to ensure customer satisfaction, retention, and upselling opportunities. Develop and implement territory management strategies to maximize market coverage and sales potential. Generate leads through cold calling, networking, and marketing campaigns; qualify prospects to ensure alignment with company offerings. Utilize CRM software to track customer interactions, manage pipelines, and analyze sales data for strategic planning. Negotiate contracts and pricing agreements with clients to close deals effectively while maintaining profitability. Collaborate with marketing teams on campaigns to support lead generation and brand awareness efforts. Provide exceptional customer service by addressing client inquiries promptly and professionally. Maintain detailed records of sales activities, customer feedback, and market trends to inform future strategies. Qualifications Proven experience in outside sales, B2B sales, or technical sales; experience in territory management or account management is highly desirable. Strong knowledge of CRM software or similar platforms. Excellent negotiation, communication, and interpersonal skills. Demonstrated ability in lead generation through cold calling, direct sales, or networking channels. Analytical skills to interpret sales data and market trends for strategic decision-making. Customer-focused mindset with a track record of building long-term client relationships. Self-motivated with a proactive approach to managing territory growth and achieving targets. Relevant experience in retail sales or marketing is a plus. Join our team as a Sales Representative and leverage your expertise to drive growth while enjoying a supportive environment that fosters professional development and success! Job Types: Full-time, Part-time, Contract Work Location: In person

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  • Entry Level Business Sales Assistant
    Entry Level Business Sales Assistant
    25 days ago
    $25–$30 hourly
    Full-time
    Jersey City

    Business Sales Assistant (Entry-Level) We are currently hiring entry-level candidates with a background in customer service or sales for our Business Sales Assistant position. Candidates with experience in retail, hospitality, restaurant, or customer service roles tend to excel in this position, as they already possess strong communication and people skills. We provide comprehensive training in customer acquisition, retention, and account management. Our firm is a leader in the marketing and sales industry, partnering with Fortune 100 clients to deliver personalized, face-to-face customer experiences. Representing one of the largest telecommunications companies in the world, our team prioritizes professionalism, customer satisfaction, and long-term relationship building. At our company, business is about more than just hitting sales targets—it’s about developing meaningful partnerships and delivering real value. If you’re ambitious, motivated, and eager to grow, this is an excellent opportunity to launch your career in business development and sales. Why Work With Us • Merit-based promotions — your growth is based on performance, not tenure, • W2 employee position (not 1099), • Weekly pay, • Additional commissions and performance-based bonuses, • Average weekly earnings: $700–$2,500, • Hands-on training and ongoing coaching from experienced leaders, • Clear career advancement path in a fast-growing company Key Responsibilities • Build relationships with prospective customers by identifying their needs and offering tailored solutions, • Generate interest in products and services through networking, outreach, and client engagement, • Acquire new accounts through targeted prospecting and relationship-building, • Set and achieve sales goals, contributing to overall team performance, • Maintain strong client relationships by providing excellent service and ongoing support, • Ensure high levels of client satisfaction by addressing evolving needs Qualifications Preferred: • Bachelor’s degree in Business, Marketing, Sales, or related field, • Internship or prior sales experience (a plus, not required), • Strong written and verbal communication skills, • Excellent time management and organizational abilities, • Positive attitude and strong interpersonal skills Required: • 2+ years in a customer-facing role, • Reliable transportation If you’re ready to grow your career in a fast-paced, team-oriented environment, we encourage you to apply.

    No experience
    Easy apply
  • Sales & Operation Specialist
    Sales & Operation Specialist
    1 month ago
    $21–$43 hourly
    Full-time
    Manhattan, New York

    About Liahan Tennis Liahan Tennis is a fast-growing, customer-focused tennis organization dedicated to delivering high-quality training programs and long-term value to members and partners. We emphasize strong sales execution and effective business development to drive sustainable growth. Position Summary The Sales & Operations Specialist supports revenue growth, customer retention, and business development initiatives. This role serves as a key execution bridge between customers, sales activities, internal teams, and external partners, with a focus on sales execution, customer management, and partnership support. Key Responsibilities • Serve as the primary point of contact for members and prospective clients, • Handle customer inquiries via WeChat, phone, email, and chat platforms; convert inquiries into sales, • Manage client accounts, including package usage tracking, renewals, and follow-ups, • Drive membership renewals, package sales, and class enrollments, • Provide after-sales support and maintain high customer satisfaction, • Support sales and business development campaigns and track KPIs, • Assist with promotional materials and sales-related content, • Support partnership development, proposal preparation, and execution, • Bachelor Degree and Above, • Experience in sales, customer service, or business development preferred, • Competitive compensation: $21–$43/hour, • Bonuses, commissions, and sponsorship for OPT and H-1B visas, • Fast growth opportunities in a startup environment, • Discounted tennis lessons

    No experience
    Easy apply
  • Sales Consultant
    Sales Consultant
    1 month ago
    $59000–$138000 yearly
    Full-time
    Elizabeth

    We are seeking a motivated and dynamic Car Sales Executive to join our team. In this role, you will be responsible for engaging with customers, understanding their needs, and guiding them through the car buying process. You will play a crucial role in promoting our inventory and ensuring customer satisfaction while achieving sales targets. The ideal candidate must have hands-on experience managing the full sales process from A to Z and be comfortable working with DealerCenter CRM. Responsibilities: • Handle the entire sales process, from lead to close, • Follow up aggressively with internet and walk-in leads, • Schedule and confirm appointments, • Prepare customers for test drives, including verifying and signing all required documentation, • Conduct test drives professionally and compliantly, • Present financing and pricing options clearly and confidently, • Close deals efficiently while maintaining compliance, • Maintain consistent follow-up after the sale for retention and referrals, • Update and manage all activity through DealerCenter CRM Qualifications: • Bilingual in Spanish, • Must have automotive sales experience in New Jersey, • Experience using DealerCenter CRM is required, • Strong communication and follow-up skills, • Self-motivated, goal-oriented, and driven to succeed, • Understanding of all documents needed prior to test drives, • Ability to work independently and in a fast-paced dealership environment, • Valid driver’s license Join us as an Automotive Sales Specialist and be part of a vibrant team dedicated to delivering outstanding automotive solutions! Your energy, communication skills, and drive for success will propel your career forward while helping customers find their perfect vehicle. Benefits: • Referral program, • Paid time off, • Employee discount, • Employee assistance program, • Opportunities for advancement Pay: $58,733.99 - $132,650.00 per year Work Location: In person

    Immediate start!
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  • Auto Sales Representative
    Auto Sales Representative
    1 month ago
    Full-time
    Hillside

    We are actively looking for a professional and motivated Auto Sales Representative with proven experience in the New Jersey car market. The ideal candidate must have hands-on experience managing the full sales process from A to Z and be comfortable working with DealerCenter CRM. Responsibilities: Handle the entire sales process, from lead to close Follow up aggressively with internet and walk-in leads Schedule and confirm appointments Prepare customers for test drives, including verifying and signing all required documentation Conduct test drives professionally and compliantly Present financing and pricing options clearly and confidently Close deals efficiently while maintaining compliance Maintain consistent follow-up after the sale for retention and referrals Update and manage all activity through DealerCenter CRM Requirements: Must have automotive sales experience in New Jersey Experience using DealerCenter CRM is required Strong communication and follow-up skills Self-motivated, goal-oriented, and driven to succeed Understanding of all documents needed prior to test drives Ability to work independently and in a fast-paced dealership environment Bilingual in Spanish Valid driver’s license What We Offer: Competitive base + commission pay Flexible hours and supportive team High-volume dealership with strong lead flow Growth opportunities within the company Apply now if you’re ready to take your auto sales career to the next level. Only experienced applicants will be considered. Job Type: Full-time Pay: $84,293.00 - $92,869.00 per year Supplemental Pay: Bonus opportunities Commission pay Performance bonus Weekly bonus Ability to Commute: Hillside, NJ 07205 (Required) Ability to Relocate: Hillside, NJ 07205: Relocate before starting work (Required) Work Location: In person

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