Are you a business? Hire customer retention candidates in Hoboken, NJ
About the role As a Customer Care Executive at Parfums de Marly and Initio Parfums Privés, you will be an essential part of our customer service team, playing a pivotal role in ensuring exceptional customer experiences across all touchpoints in our e-commerce operations. You will report directly...
The Front Desk Supervisor position provides a welcoming and safe environment for members and guests during our opening/closing hours through a high level of customer service. The Front Desk Supervisor will assist the General Manager/Assistant General Manager with retention by focusing on cancel s...
Position Overview The Sr Director of Retention and Customer Loyalty will lead a team that drives value by cultivating lifetime customer value through innovative loyalty strategies and programs across ...
Customer Segmentation: * Analyze customer behavior data to segment customers based on purchase history, demographics, and preferences. * Develop targeted retention strategies for different customer ...
... retention . You will also be responsible for managing global teams across multiple time zones, ensuring that our diverse customer base receives consistent support and communication. This role will ...
Overview We are seeking a dedicated and skilled Retention Specialist to join our team ... The ideal candidate will play a crucial role in enhancing customer satisfaction and loyalty by ...
Collaborate with business intelligence & analytics teams to manage reporting and insights for customer retention efforts. * Responsible for collaborating with the billing and subscription operations ...
Reporting to the Head of Member Retention, this role will work closely with CMOs, marketing leaders ... Proficiency in MS Office and CRM software. * Ability to travel and represent the ANA at member ...
As the Head of Marketing, you will play a crucial role in enhancing our brand presence, driving user acquisition, and increasing customer retention. Key Responsibilities * Develop and execute the go ...
Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals. * Execute proactive strategic ...
Serve as the primary point of contact for top-tier accounts, ensuring a high level of satisfaction and customer retention. * Regularly meet with clients to review performance and discuss future ...
By mentoring your team, you will lead your region and its assigned functions (e.g. new sales, customer retention, forecasts, market intelligence, territory development, recruiting, onboarding and ...
Play a pivotal role in customer retention and contract extension. Handle administrative duties such as preparing sales reports, maintaining records, and filing expense account reports. Maintain ...
Write conversion-driven content that enhances engagement, brand awareness, and customer retention. * Support product launches by crafting compelling product descriptions and promotional content
This role involves acquiring new customers, retaining existing business, leading major proposals and negotiations, and ensuring customer satisfaction. Key Responsibilities * Identify, win, and ...
The successful candidate will have complete ownership and accountability for ensuring revenue and customer retention within their assigned accounts and will do so through upselling and cross selling
Translate these insights into product features and improvements that drive customer satisfaction and retention. * Success Metrics & Reporting: Define, track, and report on key product metrics and ...
Maximize account penetration and customer retention in New Jersey, Delaware & Maryland. Market focus will be HVAC projects and potentially other building services by understanding customer needs ...
Sales and Customer Support: Partner with the sales team to enhance client satisfaction and support business development. Leverage data to improve sales operations and customer retention
Meet and exceed designated KPIs regarding client visits via maintenance via the Customer Retention Management system * Engage in market research with sales support teams with the goal of increasing ...
We specialize in customer retention and customer acquisitions for our clientele. Our clients span across a wide variety of industries, including home improvement, telecommunications, and green energy
MagniFind is excited to partner with a leading AI-driven growth platform in the search for a Customer Success Manager to drive client success and retention. YOUR BACKGROUND: * 3+ years in customer ...
Develop and execute CRM campaigns to drive engagement, retention, and revenue. * Manage end-to-end execution of email, push, and in-app messaging strategies across multiple regions. * Utilize ...
This role is integral to supporting the company's goal of building lasting relationships with our customers and driving retention through exceptional service. Key Responsibilities: * Serve as the ...
Customer Success - Ensure our customers are happy and successful with Korro's platform by driving engagement, retention, and satisfaction. * Product Support - Build and manage a team that provides ...
... and retention. * Product Education : Stay updated on our system's features and capabilities ... Customer-Centric Approach : Minimum of 2 years of proven passion for delivering exceptional ...
You are customer-obsessed and know how to build trust and deep relationships and translate ... retention. * Cultivate and expand client relationships through creative engagement strategies
... awareness, conversions, and retention across eCommerce, Retail, and Outlet channels. Key ... Utilize customer data to refine segmentation, execute A/B testing, and improve automation ...
Our Customer Success & Support Residency Program is designed to equip you with the skills needed to support, engage, and retain customers while driving long-term product adoption. The program begins ...
Your expertise will directly impact customer satisfaction, retention, and product adoption. Over time, this role may grow to additional responsibilities beyond integrations. This is an in-person role ...
Your leadership will contribute directly to customer satisfaction, retention, and advocacy as Finout continues to scale. We offer a competitive on-target earnings range of $140,000-$190,000 ...
Lead initiatives to enhance customer satisfaction, retention rates, and lifetime value across all channels. * Map and analyze the entire customer journey to identify critical touchpoints, pain points ...
Build relationships with high-value customers to deepen engagement and drive retention. * Act as a trusted home-buying advisor, helping customers navigate their journey. Qualifications: * 3+ years of ...
Customer Success & Retention * Ensure high customer satisfaction by proactively addressing issues and refining AI interactions. * Act as the primary point of contact for customers, gathering feedback ...
In addition, he/she will be responsible for the retention and profitable growth of revenue within the set of strategic customer accounts. This key leadership position will serve as a partner to the ...
Our team is trained daily on customer service techniques and retention. Building a strong rapport with the customers in our territories is the very thing that makes our company and our clients ...
Takes initiative to build and maintain a local network of stylists and salons to drive brand awareness, customer acquisition and retention. Leadership/Development * Identify and recruit top talent ...
Lead the CRM team and deliver a coordinated retention marketing strategy that is personalised and innovative to grow our repeat client base, increase brand loyalty and improve client LTV. * Brand ...
Resolving customer issues in a friendly, helpful way * Assist the sales team in acquiring and retaining new customers * Maintain comprehensive knowledge of our clients or sales promotions by ...
Employ past experience to collaborate on personalized marketing and client retention strategies using CRM data. Reporting and Analytics: * Lead the development of standard reporting protocols and ...
The Marketing Leader will manage demand strategy (consumer engagement, acquisition, and retention ... customer experience across touchpoints (product, digital, in-store). * Define and own KPIs to ...
... level of customer experience in automotive. Overview of Responsibilities: * Identifying key ... Provide leadership in Regional Account Management with a focus on Marketing, Sales, and Retention
This role would drive collaboration cross-functionally to execute launches and campaigns while optimizing digital funnels to boost customer acquisition and retention. What you'll get to do: Expand ...
Provide world class customer service to establish and maintain relationships with clients to ensure overall satisfaction while growing and retaining clients * Participate in problem solving by ...
Customer Journey Optimization: * Solve purchase or booking flow drop-off issues and optimize the end-to-end customer journey. * Membership & Retention Growth: * Develop campaigns to convert first ...
Oversee and update customer information (CRM) to retain existing clients and identify potential top spenders. * Provide clear direction and oversee consistent outreach via Endear, following A.P.C ...
... long-term retention of clients. * Maintain accurate records of all sales activities, customer interactions, and progress in the Salesforce. * Provide regular updates to Director of Regional ...
Customer Engagement & Retention - Maintain and expand relationships with existing customers, ensuring continued satisfaction and loyalty. * Sales Growth & Lead Generation - Proactively identify ...
