Customer service associate jobs in Glen Cove, New York - Page 3Create job alerts

Understands operational procedures and deters acts of dishonesty within established customer service guidelines. Provides timely, courteous and knowledgeable service to customers. Engages customers, providing support and creating a positive shopping environment.

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives.The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques.The Sales Associate

The principal responsibilities of this position are to assist Brokers / Agents with product solutions and customer service issues, while maintaining client data files, supporting specific accounts with administrative, marketing and underwriting resources in working with selected insurance companies,

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Communicates shrink-related concerns to Store Management and Loss Prevention. Maintains an effective partnership with Store Management and Loss Prevention to accomplish wor

Part Time Customer Service & Sales Associate.Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers.This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz prod

Customer Service / Remote] - Anywhere in U.Up to $22 per hour + bonuses / Health, dental & vision / 401k / PTO - As a Customer Experience Associate at Bold, you will: Manage a high volume of customer inquiries through various channels such as phone, email, and chat.Monitor and respond to customer re

GapGap - JobID: 324120 [Sales Associate / Team Member] As a Sales Associate at Gap, you'll: Handle customer interactions and potential issues courteously and professionally; Seek out and engage with customers to drive sales and service using suggestive selling; Support sales floor, fitting room, cas

Job Description Catalyst Marketing Group is looking for a Marketing Associate to join our team. In this position, the Marketing Associate will maintain knowledge of trends and developments in the market while promoting and selling for our clients on a face to face basis. The ideal candidate for this role has experience executing marketing campaigns while managing and inspiring a team. They will be comfortable with day-to-day marketing activities, as well as long-term strategy, while thriving on tight deadlines and changing needs. Responsibilities: ● Drive product sales and promotion – Collaborate in the development of marketing strategies resulting in sales for the client. Execute follow ups on leads that will be provided. ● Manage team – Interview, hire, and train new Marketing team members. Oversee Marketing personnel on a daily basis. Provide constructive and timely performance evaluations. Manage employees in accordance with company policy. ● Conduct analytics and research – Gather and analyze information to identify the market's needs and customers, demand for products and services. Contribute to team meetings to dissect feedback Requirements: • Prior experience in leadership is a plus, • Excellent verbal and written communication skills, • Excellent interpersonal and customer service skills, • Superb organizational skills and attention to detail, • Strong analytical and problem-solving skills, • Strong supervisory and leadership skills, • Understanding of principles/methods used to promote, display, and sell services

Advance Auto Parts - 125 North Ave [Sales Associate / Team Member] As a Commercial Parts Pro at Advance Auto Parts, you'll: Create, build and maintain professional customer relationships; Achieve profitable sales and margins; Achieve personal and store sales goals and service objectives; Dispatch dr

JobID: REQ_653050 [Sales Associate / Team Member] As a Retail Sales Associate at Macy's, you'll: Be proficient in use of all POS systems; Assist customers who are using devices to shop and compare; Assist customers in all aspects of service, and qualify customer needs; Suggest additional merchandise

JobID: REQ_647523 [Sales Associate / Team Member] As a Fragrances Sales Associate at Macy's, you'll: Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area; Sell brand fragrances and related merchandise according to customer service techniques and profe

Advance Auto Parts - 64 Forest Avenue [Sales Associate / Team Member] As a Commercial Parts Pro at Advance Auto Parts, you'll: Create, build and maintain professional customer relationships; Achieve profitable sales and margins; Achieve personal and store sales goals and service objectives; Dispatch

JobID: REQ_687387 [Sales Associate / Team Member] As a Retail Sales Associate at Macy's, you'll: Assist customers in all aspects of service fulfillment; Determine customer needs based on personal features and other customer preference related factors; Demonstrate knowledge of store products and serv

Advance Auto Parts - 410 Jericho Turnpike [Sales Associate / Team Member] As a Commercial Parts Pro at Advance Auto Parts, you'll: Create, build and maintain professional customer relationships; Achieve profitable sales and margins; Achieve personal and store sales goals and service objectives; Disp

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday/Wednesday 830am-5pm, Tuesday/Thursday 8am-3pm, Friday 8am-430pm Essential Responsibilities • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines., • Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness., • Prepares patients for therapy treatments by providing comfort, assistance, and reassurance., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area., • Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies., • Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). Qualifications • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills, • We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles

Job Description Position Title: MARKETING COORDINATOR - New Hyde Park, NY Salary: $23.00/hr - $25.00/hr Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come grow with us. We are Canteen. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Job Summary Coffee Distribution Co. (a division of Canteen) serves over 15,000 customers in the New York and New Jersey area. While Coffee is still our first name, we stock over 4,500 different products from apples to Ziploc bags. Our customers' needs are ever evolving and so are we. As a member of Compass Group-USA, we can arrange for seamless service across the country for a myriad of our client's needs (catering, vending, special events, café management or unattended markets.) CDC is growing and we are seeking a creative and forward-thinking Marketing Coordinator to support the marketing team’s efforts with marketing strategy with planning and execution. Our Marketing Coorrdinator will assist with social media campaigns, marketing materials, market research, and employee engagement while ensuring consistent brand imaging across multiple channels. ESSSENTIAL DUTIES AND RESPONSIBILITES: • Create content and maintain social media platforms, • Creates marketing materials that align with our company and clients goals and initiatives, • Upkeep of website, • Develop content for proprietary TV Channel, • Conduct market research, • Other marketing tasks and projects as required SKILLS AND QUALIFICATIONS: • Proficient in Microsoft office, Adobe and Canva, • Bachelors in Marketing or related field plus one year of relevant professional experience, • Excellent written and verbal communication skills, • Self-motivated and collaborative - you're a true team player, • Ability to prioritize, work under pressure and meet deadlines., • High attention to detail and a "hospitality mentality", • Ability to thrive in a fast paced environment, multi-task, and effectively interact with all levels of staff Apply to Canteen today! Canteen is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Associates at Canteen are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1481439 Canteen Johanna P Heidler

Job Description Location: The Joint Chiropractic – New Rochelle Are you outgoing, persuasive, and motivated by closing sales? Do you love talking to people and helping them commit to a healthier lifestyle? At The Joint Chiropractic New Rochelle, we are hiring a Part-Time Front Desk/Sales Associate to join our team — someone who thrives in a fast-paced, sales-oriented environment. This is not just a front desk job. While you will handle phones, payments, and patient flow, the primary responsibility is sales: educating patients on our services and confidently selling memberships and packages. What You’ll Do • Be the first point of contact for patients: greet warmly, create rapport, and deliver excellent customer service., • Present and sell memberships and packages — with confidence, clarity, and enthusiasm., • Consistently meet and exceed sales goals., • Capture patient information accurately (name, phone, email) and maintain complete records., • Manage daily clinic operations: phones, check-ins/check-outs, scheduling, and payment processing., • Handle patient questions with confidence (pricing, insurance, cancellations, policies)., • Re-engage inactive members and encourage retention., • Keep the clinic organized, professional, and welcoming., • Support chiropractors and clinic staff to ensure smooth clinic flow.What We’re Looking For, • Sales-driven mindset — closing memberships is your top priority., • At least 1 year of sales experience (retail, hospitality, fitness, or service industry)., • Outgoing, upbeat communicator who can confidently build trust., • Highly organized with strong attention to detail., • Customer service focused with excellent interpersonal skills., • Comfortable handling phones, computers, and point-of-sale systems., • Bilingual in Spanish/English is a plus., • Understanding of or experience with the benefits of chiropractic care is a strong plus., • Health-conscious and committed to a wellness lifestyle., • Available to work 22–24 hours per week, including evenings and Saturdays.Schedule, • Part-Time: 16 – 24 hours/week (Saturdays required), • General clinic hours:, • Monday–Friday: 10 AM–7 PM, • Saturday: 10 AM–5 PMWhy Join Us, • Hourly pay ($16/hr.-$19/hr.) + commission/bonus incentives (earnings directly tied to sales performance)., • Free or discounted chiropractic care., • Flexible scheduling., • Opportunities for growth and advancement., • Fun, upbeat, team-driven environment., • Meaningful work helping patients commit to better health. About The Joint Chiropractic The Joint Chiropractic is the nation’s largest network of chiropractic clinics, revolutionizing access to care with convenient, affordable services. With 900+ locations nationwide and millions of patient visits annually, The Joint is a leader in retail healthcare and wellness. This position is with a franchisee-owned clinic. Franchisees set their own terms of employment, including wages and benefits. If you are competitive, love sales, and want to be rewarded for your success — apply today to join our team at The Joint Chiropractic New Rochelle! Powered by JazzHR EDHIvS1Rwu

Job Description • We are hiring immediately for full time SERVICE TECHNICIAN positions., • Location: Coffee Distributing Co. - 200 Broadway, New Hyde Park, NY 11040 Note: online applications accepted only., • Schedule: Full time schedule. Monday - Friday, 7:00 am - 3:30 pm. More details upon interview., • Requirement: Must have maintenance/troubleshooting/diagnostic skills, strong customer service skills, and strong time management skills. About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary Summary: Repairs, maintains and assists in the installation of vending machines and equipment. Essential Duties and Responsibilities: • Responds to dispatch calls for machine repairs using company-owned vehicle., • Calls on existing customers to determine adequacy of service; listens to and resolves service complaints., • Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area., • Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair., • Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory., • Prepares machines for installation at accounts; assists in installations and removals., • Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1464053 Canteen We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description • We are hiring immediately for a full time ADMIN SERVICES SPECIALIST position., • Location: Coffee Distributing Corp - 200 Broadway, New Hyde Park, NY 11040 Note: online applications accepted only., • Schedule: Full time schedule. Monday - Friday, 8:30 am - 5:00 pm. More details upon interview., • Requirement: Must have strong communication skills, proficiency in Microsoft Office, be detailed, organised, and a multi-tasker. About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary Job Summary Details of Operation Required The Bookkeeper for Bon Appétit assists Site Controller with financial requirements as outlined in the Accounting Manual. Ensure that all time constraints are followed. Input accounting information into the system to include revenues, inventory and expenses. Be courteous and helpful to customers and team members. In the performance of their respective tasks and duties all employees are expected to conform to the following: • Perform quality work within deadlines with or without direct supervision., • Interact professionally with other employees, customers and suppliers., • Work effectively as a team contributor on all assignments., • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations., • Complies and sorts documents, such as invoices and checks to substantiate business transactions; controls and disburses petty cash according to company policies., • Verifies and posts details of business transactions, such as funds received, disbursed, and deposited. Transfers totals to computer spreadsheets and into databases., • Computes and records charges, refunds, cost of lost or damaged goods, rentals, and similar items; prepares vouchers, invoices, checks, account statements, reports, and other records and reviews for accuracy., • Monitors accounts payable and receivable to ensure that payments are up to date; codes and inputs data (e.g., inventories, cash collections) for forwarding to the corporate office and inclusion in the company's financial reports., • Input payables, CPMs, BAMCO adjustments, manual checks, commissary and other transfers into the system., • Run calculator tapes to balance all the expenses to the reports., • Calculate payroll and input to Unit Accounting System (UAS)., • General office duties include filing, dispatching, mail distribution, correspondence; prepares and maintains payroll and personnel reports (e.g., commissions, vacation/sick accruals, union health and welfare)., • Communicate accurately, honestly and in a timely manner with Clients, vendors and Bon Appétit accounting department., • Offer office phone support for the Site Controller, ensuring that all guests and staff are treated with care and respect., • Input and upload any personnel info for new hires or changes., • Help the GM oversee the other office functions of, liquor billing, invoicing, catering invoicing, safety assessments, and marketing. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1484967 Canteen We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description Jim Paterson - State Farm Agency, located in Mineola, NY has an immediate opening for a Bilingual (Portuguese/English) Account Manager. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Establish customer relationships and follow up with customers, as needed., • Base Salary, • Commission/bonus (once licensed), • Paid time off (vacation after 1 year), • Valuable experience, • Bilingual Required (Portuguese/English), • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Excellent communication skills - written, verbal and listening, • Self-motivated, • Ability to multi-task, • Ability to effectively relate to a customer, • Property & Casualty license (must be able to obtain), • Life & Health license (must be able to obtain)

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a MUST!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description Apply Here: Pay: $110,000.00 - $120,000.00 per year Job description: Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers. Skills required: • Strong computer server maintenance experience, • The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification., • Expert knowledge of IT best practices, policies, and regulations, • Willing to train staff, • In-depth understanding of programming, computer science and digital security, • A clear understanding of client/server technology and network architecture, • Good communication, including writing, speaking and active listening, • Strong problem-solving, critical thinking and decision-making skills, • Customer service and interpersonal skills, • Excellent attention to detail, • Great project management skills, including organization, planning, time management and prioritization. The IT Technician is responsible for several different tasks related to overseeing a company’s computer networks and improving the company’s network systems. Some of their daily responsibilities include: • Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs., • Creating rational strategies for upgrading the company’s network software whenever a new update is available, • Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem, • Staying up to date with new network technology and reporting this information to the executive team each quarter, • Working closely with other department Managers to assess the growth needs and maintenance of the company’s network, • Run cables as needed, • Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages, • Create all employee network log ins and door access, • Monitor employee internet usage, • Assist the compliance officer to ensure SRA are performed yearly, • In charge of purchasing and installing all equipment and computer set-ups for employees and physicians, • Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts, • Equipment inventory management, • Assist in Price shopping for new equipment, • Equipment problem trouble shooting, • Equipment installation Pay: $110,000.00 - $120,000.00 per year Benefits: • 401(k), • Health insurance, • Dental insurance, • Vision coverage, • Driver's License (Required) Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Education: • Bachelor's License/Certification: • Driver's License (Required), • VMware Certification (Required), • Microsoft Certified: Azure Data Engineer Associate (Required), • Microsoft Office Specialist (Required) Ability to Relocate:

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY)area and they are in need of aHelp Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a MUST!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Harrison, NY