Customer service associate jobs in New York, NYCreate job alerts

We are seeking knowledgeable and enthusiastic Budtenders to join our team. Your expertise and passion for the cannabis industry will help create a welcoming and informative environment for our customers. We are a family founded women majority owned dispensary in Downtown NYC. Duties ● Greet customers warmly and provide them with personalized assistance in selecting cannabis products. ● Educate customers about various strains, products, and consumption methods to enhance their experience. ● Handle cash transactions accurately and efficiently while maintaining proper cash handling procedures. ● Conduct product demonstrations and promote upselling techniques to maximize sales opportunities. ● Maintain knowledge of current cannabis laws, regulations, and product offerings to ensure compliance and customer safety. ● Assist with inventory management, including restocking shelves and organizing products effectively. ● Provide excellent customer service by addressing inquiries and resolving any issues that may arise. ● Uphold cleanliness and organization within the store environment. ● Cleaning and restocking Skills ● Strong communication skills with the ability to engage effectively with customers. ● Proficient phone etiquette for handling customer inquiries over the phone. ● Familiarity with cash handling procedures and retail math for accurate transactions. ● Ability to conduct product demos confidently to educate customers about various offerings. ● Proven upselling skills to enhance customer purchases and improve sales performance. ● Bilingual abilities are a plus, enabling effective communication with a diverse clientele. ● Supervising experience is beneficial for potential leadership opportunities within the team. ● Exceptional customer service skills to ensure a positive shopping experience for all patrons. ● Ability to lift 50lbs and transport items up and down stairs

PLEASE DO NOT APPLY IF YOU CANNOT WORK A FLEXIBLE OVERNIGHT SCHEDULE INCLUDING WEEKENDS, PLEASE. Job Summary We are seeking a dedicated Overnight Facilities Operations Associate to join our team. In this role, you will oversee the load-in and load-out processes for events, ensuring that everything runs smoothly and efficiently. As the primary point of contact for vendors and clients during overnight hours, you will address inquiries and resolve issues to facilitate successful event execution. Your attention to detail and commitment to maintaining an orderly process will be essential in providing a positive experience for all stakeholders. What you will do... - Oversee and coordinate all load-in and load-out activities for events during overnight hours, ensuring timely and efficient operations. - Serve as the main point of contact for vendors and clients, providing information and addressing questions or concerns as they arise. - Monitor event setups and ensure compliance with safety regulations and venue standards. - Assist with equipment handling, setup, and teardown as needed, maintaining organization and cleanliness throughout the venue. - Collaborate with other Facilities team members, General Managers, and the Director of Operations to develop and implement event logistics plans. - Document and report any issues or incidents during events, ensuring effective communication with relevant team members. - Ensure that all areas are secure and properly maintained throughout the overnight shifts. - Provide excellent customer service and support to vendors and clients, enhancing their overall experience. What you need to bring... Qualifications: - High school diploma or equivalent; relevant experience in event management or facilities operations preferred. - Flexible schedule, with availability to work overnight shifts, including weekends and holidays as needed. Weekend flexibility on Friday and Saturday nights is key. - Strong communication skills, both verbal and written, with a customer service-oriented mindset. Strong skills in keeping situations calm and on track, with good de-escalation abilities required. - Spanish-speaking abilities are highly preferred for seamless communication with vendors and team members. - Ability to work independently and collaboratively in a fast-paced environment. - Positive attitude, excellent organizational skills, and strong attention to detail. - Professional appearance and willingness to wear a company uniform required. - Tech savvy – Basic familiarity with Gmail, Sheets, etc., to stay organized. - Ability to lift and move 50 pounds as needed.

We are seeking a dynamic Retail Sales Associate to join our team. The ideal candidate will have a passion for sales and customer service, with a focus on delivering exceptional shopping experiences. We will provide training. Any sales experience is a plus. Must speak fluent English and Chinese(Mandarin). Responsibilities - Engage customers in a courteous and professional manner to provide assistance - Utilize product knowledge to promote and sell items effectively - Operate Point of Sale (POS) systems accurately - Conduct product demonstrations to showcase features and benefits - Maintain a clean and organized sales floor - Follow-up with the Customers and close deals Experience - Previous experience in retail sales is preferred - Knowledge of HVAC is a plus - Ability to communicate effectively in English; Chinese language skills are advantageous - Proficiency in basic math for transactions and inventory management Join our team and be part of a rewarding retail environment where your sales skills can shine! Job Type: Full-time Pay: From $60,000.00 per year

Job Title: Front Desk Associate Location: The Last Round, 115 West 30th Street, NY, NY 10001 Positions Available: 1-3 Job Type: Part-Time Join our team at The Last Round, a high-end boxing fitness gym located near Madison Square Garden, as a Part-Time Front Desk Associate! We are seeking 1-3 dynamic and friendly individuals to be the first point of contact for our members and guests. Responsibilities: Greet members and guests promptly and with a smile. Ensure all visitors check in and out properly. Promote and sell gym memberships and personal training packages. Perform closing duties which include emptying garbage, picking up towels and equipment, and maintaining the cleanliness of the bathroom and shower areas. Assist in managing scheduling and member services using the MindBody app. Qualifications: Previous experience in sales or hospitality is required. Background in gym, fitness, or boxing is highly desirable but not necessary. Excellent communication and customer service skills. Ability to multitask and remain organized in a fast-paced environment. Familiarity with MindBody scheduling app is a plus. Shift Hours: Monday to Friday from 5:00 PM to 9:30 PM. We Offer: A supportive and energetic environment where your contribution is crucial to the success of the gym. Opportunities for growth and advancement in various areas of the fitness industry. We look forward to having you on our team at The Last Round!

General Responsibilities: · Ensure that the club and exercise equipment are clean and well maintained while providing excellent customer service to all members and guests · Complete housekeeping tasks such as cleaning widows, dusting, moping, sweeping, garbage removal, polish stainless steel, etc. · Ensure clean folded towels are available at all times around the facility and in locker rooms · Maintain a clean locker room including showers, toilets, sinks, steam room, sauna, lockers, and vanity areas · Regularly stock housekeeping supplies and help keep well organized storage areas · Operate and have full understanding of various chemicals and personal protective equipment · Assist with event and party set-up and break-down; including setting up tables, chairs, etc. · Ensure that the sidewalk entrance, stairwells, elevators, and lobby are presentable at all times · Notify management team when any rooms or equipment need immediate attention · Follows safety standards and practices at all times Supervisor Responsibilities: · Operates cleaning machinery for deep cleaning floors (tenant machine, doodle scrubber, carpet extractor, etc.) · Assists in onboarding and integrating new housekeeping hires by training them on SOPs, equipment, and continues to develop them and provide resources to them to be successful · Engages and builds relationships with members with exceptional customer service · Assist with daily maintenance of venue, including: changing light bulbs, replacing damaged basketball nets, snaking a drain, fixing small equipment, replacing or repairing locker doors, etc. · Familiar with and executes sense of urgency for emergency protocols (leaks, fire safety, etc.) · Strong facility knowledge and problem-solving skills. Troubleshoots issues in the moment (tripped electrical breaker, error code on boiler, thermostat in alarm, elevator shut down etc.) · Project Delegation and Audit: o Ensure clear communication of project requirements and deadlines · Manage callouts while on shift · Manage Inventory o Oversee inventory levels and ensure that supplies are stocked and managed efficiently · Assist in schedule creation with Senior Operations managers o Help draft schedules that align with operational needs o Address scheduling conflicts Qualifications: · 1+ year experience as Housekeeping I Associate, preferred · 25+ hours/ week · “Above Expectations” performance on Quarterly Reviews · Expertise with cleaning machinery · Ability to train Hospitality Associates · Business proficiency in English · 100% reliable · OSHA 10 Certified, preferred

Job Title: Full Time Stylist Reports To: Store Manager and Assistant Store Manager As a Ramy Brook Key Holder/ Sales Associate you are responsible for delivering an outstanding customer experience, building our brand one customer at a time, and driving our business through sales. With the Key Holder addition, you will also be responsible for opening/ closing the store. You should embody a strong commitment to the overall customer experience, fashion and style sensibility, and exceptional skills in selling. Principal Accountabilities: · Drive for results · Team Player · Cultivate the customer experience · Represent the brand · Operationally Savvy Responsibilities: · Achieve sales plans on monthly and quarterly basis · Ensure a high level of customer service through stellar selling skills · Assess customer needs and provide information on product features · Grow personal client book by building and developing trustworthy and genuine relationships with customers · Consistently having a positive attitude and modeling behavior that is reflective of the brands values · Demonstrate a high level of both maturity and integrity · Contribute to an atmosphere that is positive, fun, productive, professional, and team oriented · Complete daily opening and closing procedures · Keeping compliant with all company operations and procedures · Accurately process all POS transactions and capture customers information Required Skills: · Retail sales experience · Must have open availability for a flexible work schedule to meet the needs of the business · Strong communication and interpersonal skills · Results oriented and sales driven · Proven track record in achieving sales quotas · Friendly and energetic personality with a focus on fashion styling

Delivery Associate Breakaway Courier Systems is seeking driven, delivery team members. As a delivery e-bike courier, your primary responsibility will be delivering packages/groceries to customers in Manhattan and parts of Brooklyn. This is a physical, fast-paced, outdoor position that involves continual lifting, lowering and carrying packages. No previous experience needed, just bring your positive attitude and we will provide the training Salary: $16/hr + tips on deliveries with the potential to reach an additional $20/hr You must be 21+ • Must work in any and all weather conditions • Must be able to lift/carry/handle/transport up to 25 lbs. • Prior customer service/delivery experience preferred, but not required • Must have active smartphone with internet service • Ability to utilize smartphones for two-way communication with our ops team/clients • Must be able to communicate clearly and effectively read in English • Ability to work as part of a team in a diverse, fast-paced environment

Well established catering hall in search of a full-time banquet manger. The position consists of a five-day work week, predominately administrative work throughout select weekdays and Maître d’ on weekends. The position requires a minimum five years of experience both in banquet sales and banquet Maître d. As a Banquet Manager you will be expected to: - Work with clients both pre-existing and new inquiries on a daily basis (both in person and via phone/email) - Solicit new catering business through professional sales techniques - Conduct initial tours of the venue with perspective clients and generate estimates in order to convert bookings - Communicate with clients regarding their upcoming functions as their big day approaches - Document and review all details of each customer engagement in order to maintain a thorough understanding of what the customer expects of us - Manage both the planning process leading up to an event as well as the successful execution of that event - Possess the ability to handle extremely high workloads at times - Must possess the ability to navigate unforeseeable circumstances that may arise with clients and arrive at a conclusion that is satisfactory to both parties - Must appreciate that we only have one opportunity to deliver the event of someone’s dreams - Oversee porter and maintenance staff throughout the week to ensure the venue is well kept and an “A” grade is always maintained with the DOH - Oversight of purveyor deliveries to ensure accuracy and quality - Interview potential new hires and assist with on-boarding As a Maître D’ you will be expected to: - Ensure that all contract details and particulars are in place prior to event set up - Effectively coordinate with event staff, back of house, kitchen staff, and outside vendors to ensure all proper aspects are in place - Use independent judgement in keeping with the venue’s standard practices to effectively coordinate an event - Lead an event team to successfully accomplish the tasks at hand - Work with clients and guests to identify their needs to ensure customer satisfaction - Accept responsibility for all aspects that are within your oversight Requirements: - NYC DOH Food Protection Certificate - Minimum 3 years Sales experience - Minimum 3 years Managerial experience - Minimum 3 years Maître D experience - Associates Degree - Must be well spoken in English - Maintain a high level of professional attire and grooming - Must be punctual, neat, and organized - Ability to multitask while remaining meticulous - Ability to communicate amongst the team and convey information effectively - Knowledge of customer service - Knowledge of the food and beverage industry - Must consistently maintain a positive, energetic, and professional attitude when dealing with staff and customers - Must know how to lead and manage others in order to help them achieve their full potential

Experience: Minimum 2 years of experience in sales, customer service, or hospitality (experience in tourism or event sales is a plus). Education: High school diploma required; bachelor's degree in business, marketing, or related field preferred. Skills: Strong interpersonal and communication skills. Proven ability to meet sales targets and close deals. Knowledge of NYC landmarks, harbor, and tourism industry is a bonus. Familiarity with CRM software and Microsoft Office Suite. Multilingual skills (a plus, but not required). Personality: Outgoing, customer-focused, detail-oriented, and self-motivated. Why Join Us? Opportunity to work in a fast-paced, exciting industry with a scenic backdrop of NYC. Competitive base salary plus performance bonuses. Employee discounts on cruises and events. Room for career growth within a growing company.

Essential Duties: Required to troubleshoot residential and commercial boilers and associated burner/control systems Troubleshooting and servicing a variety of boilers, tankless boilers, gas burners and oil burners is a plus. Hands on ability for combustion set up and analysis as well as troubleshooting skills to determine and adjust a full range of burners up to 5 million BTU/HR input. Accountable for the completion of internal and external inspections of boilers, burners, and associated controls that determine function ability and expected service life. Perform hydrostatic testing of boilers, troubleshooting and repair of industrial burners. Evaluate boiler room systems (steam and hydronic), gather information, and help solve problems. Must have excellent communication skills and the ability to work in a team atmosphere. Knowledge, Skills, and Abilities: Must have OSHA 40/62, F60 and/or G60, Full/Limited Gas certifications Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions Ability to work independently and carry-out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Physical Requirements: Be able to bend, kneel, stand, squat, and climb frequently. Must be able to lift 80 pounds, carry 50 pounds, and push/pull heavy materials. Must be able to work in confined spaces/areas. Ability to perform the essential job functions consistently, safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.

Luxury Home Scent Boutique is a distinguished luxury brand known for its exquisite, handcrafted home fragrances and decor. Our products are celebrated for their elegant designs and superior craftsmanship, offering a refined sensory experience that elevates the atmosphere of any space. The Opportunity: Our Madison Avenue flagship team is growing! We are looking for a dynamic Assistant Store Manager to be at the forefront of driving sales and delivering extraordinary customer experience. This is an exceptional opportunity to represent a premium brand in this iconic neighborhood and participate in shaping the store’s overall success. Key Responsibilities: Sales Leadership: Provide top-tier service to each customer while showcasing the quality and craftsmanship of our collection, reaching sales targets, preparing sales reports, and building long-term customer loyalty. Team Leadership: Train, and mentor a team of sales associates, ensuring they understand and uphold the brand’s luxury standards and provide exceptional service. Brand Representation: Oversee the store’s visual merchandising to create an inviting, sophisticated environment that aligns with the brand’s prestigious image. Inventory and Stock Management: Keep a close eye on inventory levels, manage stock replenishments, and ensure that products are always available to meet customer demand. Market Awareness: Monitor trends and competitor activity, adjusting strategies to keep the store competitive and engaging. Brand Promotion: Take initiative to create buzz around Luxury Home Scent Boutique through in-store events, local partnerships, and customer engagement that brings foot traffic to the boutique. Qualifications: Minimum 2 years as assistant manager in a luxury brand, with a preference for experience in fragrance, beauty and/or design. A strong passion for customer service with an ability to engage and connect with clientele. Proven leadership skills, with experience training, and motivating teams to achieve excellence. Entrepreneurial mindset with a focus on sales growth and brand visibility. Ability to lift and carry 25 lbs at a time. Comfortable using retail POS systems and basic computer programs, including Microsoft Office, PowerPoint, Excell. Availability to work 40 hours per week, including weekends If you believe you’re the perfect fit, we’d love to hear from you! Please send us your resume along with a brief introduction explaining why you’d make an excellent addition to the Baobab Collection team. Job Type: Full-time Pay: $61,000.00 - $65,000.00 per year Benefits: 401(k) matching Employee discount Flexible schedule Paid time off Shift: 8 hour shift Work Location: In person

We are looking for a friendly and experienced individual to join our team as a Cashier & Customer Service Associate at Juice Time. The ideal candidate should have excellent customer service skills and experience managing cashier duties. In addition to handling transactions and ensuring a great customer experience, you’ll also assist in preparing juices and sweets during busy hours. If you’re a team player who thrives in a fast-paced environment, we’d love to hear from you!

A compelling opportunity exists for a Sales Associate to join our new cosmetic shop in H-Mart, located at 38 W 32nd St, New York, NY 10001. Experience as a cosmetic sales associate is preferred. Knowledge about Korean cosmetic brands is a big plus. Job Requirements - Have full knowledge about the products, explain about them to customers - Greet customers and assist them if needed - Make sales and recommendations - Store management and product display - Any other customer service-related tasks - Fast learning skills - Responsibility and punctuality Job Types: Full-time, Part-time Pay: $16.50 per hour Benefits: - Employee discount - Flexible schedule Shift: - Day shift - Evening shift - Morning shift Weekly day range: Weekends as needed Education: High school or equivalent (Preferred) Work Location: In person

We are a Family Owned Tax office seeking a Full-time Bilingual Tax Preparer to join our team for the upcoming tax season . This is a seasonal role with potential to turn permanent based on experience and performance. Were located in the North Eastern Area of the Bronx and Please note this in an In- person position . *** PTIN and NY Registration ID MANDATORY *** The Ideal Candidate must be able to Independently Prepare complex tax returns , conduct tax research, and perform other accounting tasks. A+ if the respondent is familiar with Ultra Tax and Quickbooks. Must be Bilingual in Spanish and English ! Responsibilities: Preparation of complex corporate, partnership, high net worth individual, trust, and tax- exempt, entity tax returns. Preparation of business and personal tax projections, financial statements, form w2s and 1099s. Review and adjustment of client's books and records Respond to federal, state and local tax notices and assist in Federal, State and Local audits and examinations Conduct research of federal , state and international tax issues Advise clients on Tax Issues and aide in resolving Requirements for Role : 2-3 Years Accounting and Tax Experience with public accounting Strong Tax Compliance and accounting skills Excellent analytical and problem-solving skills Strong Management Skills Able to work comfortably under pressure and meet tight deadlines Knowledge of foreign reporting requirements a plus A+ Pay : $20 - 25 Hourly , Depending on experience Ability to Commute : Bronx NY 10470 Education : Associate Degree Required Experience : Tax Accounting - 2 years minimum Tax - 2 years Minimum Customer Service - 2 years Required

Join Our Winning Team – We’re Looking for Driven, Ambitious, and Competitive Talent! Are you motivated to succeed, self-driven, and thrive in a dynamic environment? If you are excited by fast-paced, goal-oriented work, we want YOU! Our mission is to help protect families while empowering you to achieve your own financial success. NO CUBICLES. NO BORING OFFICE JOBS. We are a supplemental benefits company, providing permanent benefits to union members and other clients at their request. With just a smartphone and laptop, you can work 100% virtually! About Us: The Jason Bratin Group, contracted with Globe Life AIL/NILICO Division, focuses on helping blue-collar Americans secure their assets. With offices nationwide and growing, we provide a career path with unlimited income potential and lifetime residuals. Recognized as a Top Workplace for 10 years in a row, we prioritize leadership, a supportive system, and the well-being of the families we serve. Role Overview: As a Salesperson with the Jason Bratin Group, representing Globe Life AIL/NILICO, you will work with clients to promote financial products, build strong relationships, and help protect their financial futures. This is a fast-paced sales environment where success is rewarded. What We’re Looking For: • Excellent communication and interpersonal skills • Strong negotiation and persuasion abilities • Self-motivated with a passion for hitting targets • Ability to work independently and remotely • Prior sales or customer service experience is a plus • Knowledge of financial products or insurance is beneficial Why Work With Us? • Leads provided weekly—no cold calling • Strong partnerships with labor unions and associations • Comprehensive training and ongoing support • Weekly pay with residual income opportunities • Clear path to leadership and career growth • Exciting contests and rewards, including cash bonuses, trips, and more • Remote work opportunities across the U.S. Endorsed by the Los Angeles Lakers, Dallas Cowboys, Texas Rangers, and FC Dallas! Apply today and take the next step in building a rewarding career with us, while making a difference in the lives of others.