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  • Specification Sales Associate
    Specification Sales Associate
    1 day ago
    Full-time
    Manhattan, New York

    Chelsea Lighting is seeking a highly qualified and dedicated Specification Sales Associate to drive the specification of our lighting products with architects, lighting designers, building engineers and interior designers. You will play a key role in positioning our brand as the preferred choice for innovative, energy-efficient, and design-forward lighting solutions. Additionally, you will act as the primary point of contact for value engineering, leveraging our product portfolio to deliver cost-effective solutions while maintaining design intent and compliance with project specifications. Qualifications: Proven track record in lighting, electrical, or building services specification sales or similar Strong knowledge of lighting design principles, controls, energy efficiency, and compliance standards Excellent communication, presentation, and interpersonal skills Ability to explain technical lighting solutions in clear, customer-focused terms Self-motivated with strong organizational and project management abilities Proficiency with CRM systems and project tracking tools (i.e. wired contact) Job Responsibilities: Build and maintain strong relationships with architects, lighting designers, building engineers and interior designers to ensure Chelsea is specified on projects. Serve as the lighting designer for internal projects, with responsibilities including, but not limited to, the following: Create lighting layouts and fixture schedules Provide cost-effective solutions that achieve the required aesthetics and lighting performance for the project. Deliver engaging presentations on Chelsea’s value propositions to include but not limited to “the Chelsea way”, lighting design consultations, product demonstrations, and value engineering opportunities. Provide technical expertise on lighting controls, energy efficiency, sustainability, and regulatory compliance (i.e. WELL, LEED, Part L). Track and manage projects from concept design through bid award. Assist Chelsea’s project management team in offering alternative options. Collaborate closely with internal sales, marketing, preconstruction and project management to develop winning strategies. Attend industry events and trade shows to build brand awareness and expand your professional network. Monitor competitor activity and market trends to identify opportunities for growth. Prepare and deliver accurate reporting on specifications, pipelines, and sales forecasts (i.e. must win list). Consistently achieve or exceed sales targets through specification-led business development. Established in 1994, Chelsea is a premier lighting and lighting technologies project management specialist serving several cities throughout the USA. Our mission is to provide technical, procurement, and logistical services focusing on innovative solutions and proactive customer service to ensure our clients’ success. Chelsea Lighting NYC Holdings is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.

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  • Sales Associate / Baker
    Sales Associate / Baker
    2 days ago
    $16–$17 hourly
    Part-time
    Downtown Brooklyn, Brooklyn

    We pride ourselves on quality, creativity, and exceptional customer service. We’re looking for a motivated Sales Associate/Baker to join our team and contribute to our vibrant bakery environment. As a Sales Associate/Baker, you will play a dual role. You will assist customers in our bakery, providing excellent service and helping with sales, while also participating in the baking process. This role requires both front-of-house and back-of-house responsibilities, ensuring that our customers have a pleasant experience and that our baked goods meet the highest standards. Key Responsibilities: Sales Associate Duties: Greet and assist customers in a friendly and professional manner. Provide information about products, ingredients, and specials. Handle sales transactions accurately and efficiently. Maintain cleanliness and organization of the sales floor. Restock shelves and display cases as needed. Address customer inquiries and resolve any issues or complaints. Promote bakery products and specials to drive sales. Maintain knowledge of current promotions and sales events. Baker Duties: Prepare, mix, and bake a variety of bakery products, including bread, pastries, cakes, and cookies. Follow recipes and adhere to production schedules. Ensure all baked goods are of high quality and visually appealing. Monitor inventory levels and assist with ordering supplies. Maintain a clean and organized kitchen environment, following all health and safety regulations. Operate and clean bakery equipment. Assist in developing new recipes and products. Qualifications: Previous experience in a bakery or food service environment is preferred but not required. Basic knowledge of baking techniques and ingredients. Strong customer service skills with the ability to engage with a diverse clientele. Ability to multitask and work efficiently in a fast-paced environment. Good organizational skills and attention to detail. Flexibility to work various shifts, including early mornings, weekends, and holidays. Physical stamina to stand for long periods and lift heavy items. Skills: Excellent communication and interpersonal skills. Basic math skills for handling cash and processing transactions. Ability to follow instructions and work as part of a team. Creative problem-solving skills and a positive attitude.

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  • Sales Associate
    Sales Associate
    2 days ago
    $17 hourly
    Part-time
    Manhattan, New York

    About Us: Abracadabra NYC is New York’s legendary destination for costumes, accessories, makeup, and more. From Halloween to theatrical productions and everything in between, we've been sparking creativity and helping customers transform for decades. Now, we're building our seasonal team — and we want you to join the magic! Positions Available: • Sales Associates, • Cashiers, • Stock Team Members, • Greet and assist customers in a friendly, efficient manner, • Provide knowledgeable recommendations on costumes, accessories, and makeup, • Maintain awareness of store layout and product availability, • Process transactions accurately and efficiently (Cashiers), • Stock and organize merchandise (Stock Team), • Fulfill and package online orders promptly (Online Orders), • Apply theatrical/special effects makeup for customers (Makeup Artists), • Keep the store clean, organized, and customer-ready, • Strong communication and customer service skills, • Friendly, energetic, and team-oriented attitude, • Ability to multitask and work under pressure in a busy retail environment, • Flexibility to work weekends, evenings, and peak seasonal hours, • Makeup Artists: Experience in beauty, theatrical, or SFX makeup is a plus, • Fun, fast-paced, and creative work environment, • Flexible seasonal schedules, • Opportunities to gain retail, customer service, and merchandising experience, • Be part of a legendary NYC store that celebrates individuality and imagination!

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  • Customer Service Assistant
    Customer Service Assistant
    6 hours ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed.

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  • Cleaning Day Matron – Corporate Office (High-End Environment)
    Cleaning Day Matron – Corporate Office (High-End Environment)
    9 days ago
    $19–$21 hourly
    Full-time
    Manhattan, New York

    Position Summary: The Day Matron provides premium, white-glove cleaning and hospitality support within a high-end corporate office environment. This role is responsible for maintaining exceptional standards of cleanliness, presentation, and service across all common areas, executive spaces, kitchens, and restrooms. The ideal candidate is detail-oriented, proactive, and committed to delivering a first-class workplace experience. Work Schedule: • Maintain pristine condition of all office areas, including lobbies, conference rooms, pantries, and restrooms, • Wipe and sanitize countertops, desks, and high-touch surfaces throughout the day, • Sweep, vacuum, and mop floors with attention to detail and minimal disruption to employees, • Spot clean glass, cabinets, and interior surfaces to ensure a polished appearance, • Polish and steel-shine appliances, fixtures, and stainless steel surfaces to a streak-free finish, • Sanitize and detail-clean restroom fixtures, including toilets, urinals, sinks, and mirrors, • Maintain kitchens and pantries to a hospitality-level standard of cleanliness, • Brew and replenish coffee and beverages throughout the day, • Stock and organize kitchen areas, pantries, and vending machines, • Ensure all consumables are fully stocked, neatly arranged, and readily available, • Provide light hospitality support during meetings and events as needed, • The matron will assist with breakfast and lunch setups, including serving items such as mimosas, tea, and other refreshments., • Discreetly collect and remove trash, recycling, and compost throughout the day, • Monitor inventory levels of cleaning, pantry, and consumable supplies, • Deliver courteous, professional, and discreet service at all times, • Communicate effectively with clients, guests, and Safety Supervisors, • Adhere strictly to company safety policies and site-specific protocols, • Maintain a polished appearance and uphold high standards of conduct, • Previous experience in high-end corporate, hospitality, or luxury environments preferred, • Strong attention to detail with a commitment to excellence, • Ability to work independently and anticipate needs, • Professional demeanor with strong customer service skills, • Ability to multitask and adapt in a fast-paced environment

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  • Cashier/Customer Service
    Cashier/Customer Service
    16 days ago
    Part-time
    Maspeth, Queens

    We are seeking a friendly and reliable Cashier/Customer Service Associate to join our retail pharmacy team. In this role, you will assist customers with purchases, help them locate over-the-counter medications and health products, and provide excellent customer service. You will play an important role in creating a welcoming environment while supporting daily store and pharmacy operations. Duties Operate the Point of Sale (POS) system to process purchases, returns, and exchanges accurately. Greet customers and assist them in locating over-the-counter medications, health products, and everyday retail items. Handle cash, credit card, and digital payment transactions with accuracy and integrity. Maintain organized shelves and displays, ensuring products are stocked and properly labeled. Assist with stocking inventory and rotating products according to store guidelines. Follow store policies for age-restricted and regulated product sales. Answer customer questions in person and over the phone and direct pharmacy-related questions to the pharmacist or pharmacy technician when necessary. Maintain a clean, organized, and safe store environment. Qualifications Previous cashier or retail experience preferred (pharmacy or healthcare retail experience is a plus). Strong communication and customer service skills. Basic math skills and familiarity with POS systems. Bilingual (Polish or Spanish) is a plus. Ability to multitask and work in a fast-paced retail environment. Reliable, detail-oriented, and able to stand for extended periods. Preferred Skills Familiarity with pharmacy retail products such as over-the-counter medications, vitamins, and personal care items. Understanding of customer privacy and confidentiality standards (HIPAA awareness preferred). Ability to work cooperatively with pharmacists and pharmacy technicians to support store operations.

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  • Project Manager
    Project Manager
    16 days ago
    $35000–$42000 yearly
    Full-time
    Manhattan, New York

    Sign offs and Violations Project Manager (DOB Expediter) Job Responsibilities: • Review, and organize documentation to obtain sign offs – Letter of Completions for BIS Alteration Type 2 and Type 3 applications and DOB NOW Build Alteration Applications with NYC Department of Buildings., • Track, coordinate and manage multiple active sign off projects and review for approvals and disapprovals for sign offs and Plan Exam appointments., • Close out open items, file reinstatement, PAA - Post Approval Amendments and all steps involved to obtain Letter of Completions., • Schedule and prepare for Plan Examiner Appointments with DOB, • Review DOB filings to complete all the necessary forms to obtain sign off – Letter of Completion, withdrawals, PAA – Post Approval Amendments, waivers and reinstatements., • Complete Certificate of Corrections forms accurately, prepare and attend ECB Hearings and dismiss violations issued by DOB, FDNY, HPD and other city agencies., • Track, coordinate and manage multiple ECB Hearings and active dismissal of violations projects with various city agencies., • Conduct DOB Research and coordinate with field project manager to obtain approved drawings from DOB and other city agencies, • Provide clients with weekly reports and status updates of each filing through Excel spreadsheet., • Create, communicate and execute filing/approval strategies with clients and co-workers., • Maintain a professional demeanor when interacting with design professionals and Department of Buildings personnel Experience Requirements • Preferably CLASS 2 – Code & Zoning Representative License; minimum CLASS 1 – Filing Representative., • At least 2 years of sign offs experience for Alt 2 and Alt 3 applications as Project Manager, • At least 2 years of experience for attending ECB Hearings and dismissal of violations, • Knowledge of reading and interpreting architectural and engineering drawings., • Knowledge of BIS, DOB NOW Build, and other DOB systems and enforce and use Department of Buildings filing system and procedures., • Strong technical, interpersonal, written, and oral communication skills, • Associate or bachelor’s degree (Preferred), • Two to four years of expediting experience, • Ability to prioritize and utilize time management., • Exceptional customer service disposition, • Excellent computer skills, including a high degree of proficiency in Excel and Outlook Job Type: Full-time Pay: $35,000 to $42,000 per year

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  • Bookkeeper
    Bookkeeper
    1 month ago
    $32–$40 hourly
    Full-time
    Ridgefield

    Date posted: January 31, 2026 Pay: $32.00 - $40.00 per hour Job description: Office Manager / Bookkeeper Position Bergen County HVAC company is looking for a full time HVAC Office Manager and Bookkeeper who oversees daily administrative operations and financial records, combining scheduling, customer service, and accounting duties. This position would oversee different departments in the company and meet with the owner to go over reports and all numbers associated with projects and also with profitability of the company. Responsibilities: ● Scheduling & Dispatching: Coordinating field technicians, managing service calendars, and updating job tickets. ● Customer Service: Handling incoming client inquiries, scheduling service calls, and managing complaints. ● Have the ability to work with customers and employees. Relay accurate information to technicians, ensuring proficient, quality customer experiences ● Records Maintenance: Maintaining accurate service histories, client databases, and inventory tracking. ● Workflow Coordination: Overseeing daily office staff and improving administrative processes. ● Accounts Payable/Receivable: Processing vendor invoices, managing subcontractor payments, and invoicing customers for completed jobs. ● Accurately process financial transactions and pay invoices in a timely manner ● Managing weekly payroll with our software and maintaining employee records. ● Financial Reporting: Preparing financial statements, performing month-end close, and reconciling bank accounts. ● Reporting & Compliance: Assisting with tax preparation (sales tax, etc.) and maintaining compliance with insurance/licensing. Requirements & Qualifications: ● Software Proficiency: High-level expertise in QuickBooks and MS Office Suite (Excel). ● Experience: Proven experience in both office management and bookkeeping, ideally in a HVAC, Electrical or construction company field. Three years of prior bookkeeping experience ● Skills: Strong communication, organizational, and multitasking abilities. ● Education: Bachelor degree in business administration or accounting or finance is often preferred, but not always required. Compensation will be based on experience and knowledge Benefits: Paid time off Tuition reimbursement Work Location: In person

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  • Sales Account Executive
    Sales Account Executive
    2 months ago
    $2000–$8000 monthly
    Full-time
    Manhattan, New York

    We’re looking for a motivated and personable Sales Associate to join our growing team. This role is ideal for someone who enjoys talking to people, building relationships, and closing deals. If you’re driven by results and want to grow in sales, we want to hear from you. Responsibilities Greet and engage customers in a professional and friendly manner Identify customer needs and recommend appropriate products or services Present offerings clearly and confidently Close sales and meet or exceed individual sales goals Follow up with leads and existing customers when needed Maintain accurate records of sales and customer interactions Collaborate with team members to achieve overall business targets Uphold company standards, policies, and customer service excellence Qualifications Previous sales or customer service experience preferred (not required) Strong communication and interpersonal skills Confident, self-motivated, and results-driven Ability to handle objections and problem-solve effectively Comfortable working in a fast-paced environment What We Offer Competitive pay with commission and performance incentives Paid Training and ongoing support Opportunities for growth and advancement Positive, team-oriented work environment Schedule Full-time / Part-time availability (flexible) Company Description We are a growing, customer-focused company committed to delivering high-quality products and services while building long-term relationships with our clients. Our team values professionalism, integrity, and performance, and we create an environment where motivated individuals can learn, grow, and succeed. We believe in rewarding hard work, providing clear growth opportunities, and supporting our employees with the tools and training they need to excel. If you’re looking to be part of a results-driven team that values ambition and accountability, we’d love to meet you.

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  • Entry Level Junior Sales and Management
    Entry Level Junior Sales and Management
    2 months ago
    $46000–$68000 yearly
    Full-time
    Manhattan, New York

    Full-Time | Paid Training | Fast-Track to Leadership Are you ready to start building a career in sales, business, and leadership — not just take another job? We are a growing sales and marketing firm seeking motivated individuals for our Junior Sales & Management Associate position. This is an entry-level role with a clear advancement path into leadership and management based on performance, work ethic, and results. We believe in promoting from within. Every manager in our organization started in an entry-level role and earned their leadership position. What You’ll Be Trained On: - Professional sales presentations and customer acquisition - Account management and client relations - Business operations and team development - Leadership, recruiting, and training fundamentals - Performance tracking and goal setting Responsibilities: - Represent nationally recognized brands in a face-to-face setting - Acquire new business and maintain customer relationships - Meet and exceed daily and weekly performance goals - Participate in daily team trainings and leadership workshops - Assist in mentoring new team members as you advance Qualifications: - Strong communication skills - Competitive and goal-oriented mindset - Positive attitude and strong work ethic - Ability to work full-time - Experience in sports, hospitality, retail, or customer service is a plus (but not required) What We Offer: - Paid training from senior leadership - Performance-based bonuses and incentives - Fast-track promotion opportunities - Team-oriented, high-energy culture - Hands-on mentorship and career development This is ideal for someone looking to develop business skills, leadership abilities, and long-term growth in a performance-driven environment. If you’re coachable, ambitious, and ready to grow — apply today.

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  • Laundry Operations & Customer Care Associate
    Laundry Operations & Customer Care Associate
    25 days ago
    $17 hourly
    Full-time
    Manhattan, New York

    Full-Time Laundry Attendant Location: Manhattan Valley, NY Job Type: Flexible (20-40 hours/week) Start Date: Immediate Compensation: $17/hour + tips + monthly performance incentives Perks: Free laundry after 30 days Yearly raises Opportunities for growth About NYC Wash N’ Fold: NYC Wash N’ Fold is a fast-growing laundry startup reimagining wash & fold and delivery service in NYC. We’re launching our Manhattan Valley location and looking for two full-time Laundry Attendants to help set the standard as part of our founding team. If you’re dependable, take pride in your work, and want to grow with a mission-driven company, we want to hear from you. What You’ll Do: Sort, wash, dry, fold, and package customer laundry with care and attention to detail Maintain a clean, organized, and welcoming store environment Operate our Cents POS system (training provided) Support pickup and delivery logistics as needed Ensure each customer has a positive, consistent experience What We’re Looking For: Strongly prefer previous laundromat experience Experience in hospitality, hotel laundry, or logistics is a plus Comfortable using tablets and mobile apps Excellent people skills — friendly, respectful, and welcoming Dependable, punctual, and detail-oriented Female candidates are encouraged to apply to help foster a warm and safe space Spanish-speaking is a plus What We Offer: $17/hour starting pay + tips + monthly incentives Free laundry after 30 days Annual raises based on performance Room to grow into team lead or management roles as we expand A voice in how we improve day-to-day operations A supportive, team-first work environment Start Date: Immediate Schedule: Flexible with weekday and weekend shifts available Location: Manhattan, NY Eligibility: Must be legally authorized to work in the U.S. How to Apply:Apply via Indeed or Job Today Be sure to attach your resume and include a short note about your laundromat or hospitality experience — we want to hear your story. Qualified applicants will be contacted for a quick interview and a paid trial shift. Job Type: Full-time Pay: $17.00 - $18.00 per hour Benefits: Professional development assistance Work Location: In person

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  • Baker
    Baker
    1 month ago
    $20–$30 hourly
    Full-time
    Manhattan, New York

    Welcome to Le Fournil, where passion meets precision in every delicious creation. Our bakery is dedicated to crafting exceptional baked goods that not only satisfy cravings but also bring joy to our customers. We pride ourselves on our collaborative and innovative work environment, where skilled bakers can unleash their creativity and contribute to a menu that celebrates both classic and contemporary flavors. Join us in our mission to deliver outstanding quality and service in New York, and be a part of a team that values excellence and community. Baker Responsibilities Include: Ensure profitability by maintaining accurate records of baking operations. Manage supplies and inventory levels effectively. Direct and supervise production staff to uphold product standards. Decorate baked goods with glaze, icing, and toppings for presentation. Assess quality of raw materials prior to baking. Conduct research to develop original recipes. Ensure proper storage of baking utensils. Prepare bakery items according to customer requests using appropriate equipment. Offer product samples to customers to promote new items. Operate equipment (e.g., knives, box cutter, pricing gun) per company guidelines. Communicate effectively with customers, addressing questions and requests promptly. Ensure timely price changes and in-store transfers in the absence of the department manager. Be flexible with work hours to accommodate customer demands, including early mornings, nights, weekends, and holidays. Job brief: We are seeking a skilled Baker to join our team and create a delightful array of baked goods, including breakfast pastries, breads, rolls, and desserts. The ideal candidate will possess a passion for baking, a flair for creativity in product development, and a commitment to maintaining high standards of quality and cleanliness in the kitchen. As a Baker, you will be responsible for designing, executing, and refining recipes while performing quality checks on both ingredients and finished products. Your role will involve using icing, glazes, fillings, and decorations to enhance the presentation of baked items, as well as processing customer orders with efficiency and care. In addition to baking, you will greet customers, answer their inquiries, and ensure that workstations and equipment are kept clean and organized. Your ability to work collaboratively in a fast-paced environment while focusing on food quality and customer satisfaction will be essential to your success in this role. Responsibilities Baker Responsibilities Maintain accurate records of baking operations to ensure profitability. Manage inventory levels and necessary supplies to support production needs. Supervise and direct production staff to ensure adherence to quality standards. Decorate baked goods with glazes, icings, and toppings for an appealing presentation. Assess the quality of raw materials prior to baking to ensure high standards. Conduct research and develop original recipes for new products. Ensure proper storage and organization of baking utensils and equipment. Prepare bakery items according to customer requests, utilizing appropriate equipment. Offer product samples to customers to promote new items and enhance their experience. Requirements and skills Qualifications: Must be at least 18 years of age. High school education or equivalent is required. Previous experience in baking or pastry is preferred, typically ranging from 1 to 3 years. TB Clearance may be required. A Food Handler's Certificate/Card is often required or must be obtained within a specified time frame. Skills: Ability to lift heavy items (up to 50 lbs) and stand for long periods. Strong attention to detail and excellent time management skills. Proficient in reading and accurately following recipes. Flexibility to accommodate customer demands, including early mornings, nights, weekends, and holidays. Good planning and organizational skills. Basic math and computer skills. Strong communication skills and the ability to work collaboratively as part of a team. Creativity and artistic skills for decorating baked goods. Familiarity with professional kitchen equipment, including mixers, blenders, and dough sheeters. Understanding of food safety practices and regulations. Experience: Experience in a bakery or restaurant setting is often required, with specific roles typically necessitating 1-3 years of related work experience. Experience with cake decoration techniques is beneficial. Some positions may require experience in high-volume production environments. Additional Skills: Demonstrated knowledge of and skill in safely and effectively operating standard foodservice equipment. Adaptability and decision-making abilities. Strong oral communication skills. Self-motivated with a high energy level. Ability to multi-task and manage various responsibilities simultaneously. Effective planning, problem-solving, and teamwork skills. Education, Experience, and Licensing Requirements: High school diploma or GED is required. A minimum of two (2) years of baking experience is preferred. Current SERVSAFE certification or successful completion of a sanitation course within the past year is often required. An Associate's degree in hotel or institutional food preparation is preferred. Current food handler's card and other certifications as required by federal, state, or local law. Baker Requirements: Strong communication, time and resource management, and planning skills. Attention to detail, particularly when performing quality inspections on ingredients and products. Willingness to work independently or collaboratively with team members to solve problems, plan schedules, fulfill orders, and create exceptional baked goods.

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  • Development Manager
    Development Manager
    2 months ago
    $65000–$75000 yearly
    Full-time
    Manhattan, New York

    Development Manager New York, NY Description About Encore: Known widely as Broadways longest running act of loving care, Encore’s mission is to improve the quality of life for older New Yorkers so they are not just surviving, but thriving. Through a robust array of programming, Encore takes a “no wrong door approach to ensure Seniors are able to age in place comfortably for as long as possible. Encore is recognized as one of the most respected and trusted nonprofit organizations providing services for older New Yorkers in New York City. Encore is on the cutting edge in the human service field and is a staunch advocate not only for older New Yorkers but also for the essential human service employees who serve as the City’s safety net. Do not miss this chance to work for a mission-oriented organization, which centers employees as its number one resource. About Position: To meet the ambitious mission and programmatic objectives of Encore Community Services’ growth and strategic plan, the Development Department drives and stewards the organization’s relationships with its funders. This team works to secure foundation grants, corporate sponsorships, and individual giving to support Encore’s robust programs and service. The Development Manager will be responsible for effectively managing the Development Department’s database and operations. Duties will include all data management (gift entry, acknowledgments coding systems, analysis, reporting, staff training), direct mail (writing, producing print and email campaigns according to a yearly calendar), and development systems support (overseeing mailings, prospect research, event support, special projects). Benefits: This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental & Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits. Requirements Data Administration · Develop and oversee all data entry/donation processing, create coding systems for consistent donor tracking, create donor portfolios for relevant staff, build out our metrics systems that measure performance; · Create dashboards tracking development performance, budget versus actuals, and other representations of donor activities and outcomes; · Create consistency and efficiency in the development department’s data collection, maintenance, and reporting; · Prepare and mail thank you/acknowledgment letters to donors; · Create and maintain reports that help drive the department’s decision-making; lead in creating a department driven by data; · Assist in budget planning with donor reports and data analysis. Direct mail · Create annual mail/email plan and revenue budget each fiscal year; · Write, produce, and mail written solicitations for small gifts, donor cultivation pieces, holiday appeals, Giving Tuesday, etc.; · Plan and execute complimentary email strategies in tandem with written appeals, mailings, and other digital initiatives; · Oversee Mailchimp data syncing, email design, and maintenance to successfully communicate and fundraise with a variety of communities; Development Operations · Assist with planning and executing special events and projects (mailings, revenue reports, donor tracking, maintaining RSVP lists, run event check-in, budget recap of revenue for events); · Liaise with Finance to ensure systematic recording & reconciliation, and develop a clear understanding of how development can best work with Finance to ensure accurate reporting; · Develop a training program to ensure the development team is utilizing our data systems to their fullest capabilities; · Ensure development has systems in place to be more efficient; letterhead, envelopes, and other supplies are available; · Assist with donor prospecting for team members; · Assemble media kits for meetings with stakeholders and donors; · Assist with updating the website; · Volunteer engagement, orientation, and support when needed; Qualifications and Skills · Associate’s or Bachelor’s level (degree-holding/currently enrolled or equivalent in experience); · Proficient in Microsoft Office (Word, Excel, Publisher, PowerPoint) and Adobe; · Strongly Preferred - proficient with DonorPerfect or other donor/customer database management software or a quick learner; · Experience with prospecting software such as Donor Search or Wealth Engine; · Excellent writing, communication, organizational, and time-management skills; · Detail-oriented; · Interest in working in the nonprofit sector or aging services a plus; · Must be a team player, be flexible, and take initiative; · Be willing to work on-site at Development Office located in midtown Manhattan (Ninth and 49th), three or four times a week. Strongly Preferred Qualifications · Experience in DonorPerfect · Writing (grant, appeals, newsletters, press releases) · 1-2 years of work experience in a fundraising environment

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