Parsippany
Job DescriptionPrimary Job Title: HR Associate Location: Parsippany, NJ (Onsite) Shift/Work Schedule: 2 shifts: 8:30 am – 5:00 pm, and 9:30 am – 6:00 pm. August is 3:2; beginning September is 4:1 (5-day work week) Date Posted: 7/29/25 Employment Type: Contract (3+ Months) Salary Rate: Up to $27.50/hrJob Summary:The HR Shared Services Associate serves as the liaison to employees and managers in a call center environment and/or business location(s). Acts as an HR Generalist in a primary point of contact role for employees to support, respond, handle, answer, and action issues/questions regarding policies, procedures, and HR systems. HR Associate will support centralization projects about process redesign along with program and policy improvements.Essential Duties and Responsibilities: • Employee and Manager Support: Handling a high volume of inbound calls on the HRXpert phone line, creating cases in HRConnect for each call, and resolving inquiries in a timely manner, • Issue Resolution: Researching and resolving diverse HR issues to ensure accurate information and appropriate support are provided, • HR Life Cycle Support: Guiding employees through various HR processes, including onboarding, leave management, job changes, and offboarding, • Service Excellence: Delivering exceptional customer service, ensuring inquiries are addressed promptly and effectively, • Compliance Assurance: Ensuring adherence to company policies and governmental regulations, including I9 and eVerify requirements, • Data Quality: WorkDay data entry and transactions for various employee lifecycle events (hires, job changes, compensation, etc.), • Supporting Open Enrollment and Leave of Absence activities, • Collaboration: Ability to work effectively across various shared service teams (IT, HR, Payroll, Legal, etc.), • Timely Escalations: Escalating customer dissatisfaction when necessary to the right HR SpecialistQualifications:, • Bachelor's Degree in Human Resources or related field, • Minimum of 1 year of HR experience, preferably in various areas of HR such as Onboarding and Offboarding process management, HRIS, Benefits, & LOAs, supporting multi-site or remote clients, • Experience working in shared services environments and with HR technologies, • Excellent verbal and written communication skills, • Ability to partner across the company and with executive leadership, • Strong presentation and delivery skills, • Ability to take initiative and solve business problems, • Adept at handling multiple competing priorities and duties in a fast-paced, results-driven, rapidly changing environment, with minimal daily oversight, • Fluent in Spanish is a plusUnder This Roof, We Also Value:, • Experience with ADP products, Workday/HRIS systems, and SAP, • Experience with case management systems like Neocase, ServiceNow, Salesforce HR, or Oracle products, • Strong problem-solving and analytical skills, • Excellent customer service orientation and attention to detail, • Proficiency in MS Office or Google products, • Ability to manage a high-volume and fluctuating workloadMust-Haves:, • Customer Service and phone etiquette, • Confidentiality, • Experience with processing I-9s, • Records Retention, • Not afraid to get their "hands dirty" – we need help with filing and organization, • Excellent communication skills (written and verbal), • Resourceful & curious, • Energetic & MotivatedBenefits:, • Medical, Vision, and Dental Insurance Plans, • 401k Retirement FundAbout Our Client:Leading roofing manufacturer in North America offering high-quality products and exceptional customer service. Committed to innovation and sustainability. Join our team and build the American dream.About GTT:GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-24086: #gttic #gttjobsCompany DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015Global Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015