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  • Insurance Broker
    Insurance Broker
    un mese fa
    $20000–$75000 annualmente
    A tempo pieno
    Central Ward, Newark

    We are dedicated to empowering families with comprehensive financial literacy, a mission that we pursue with unwavering professionalism and agility. Our goal is to equip each family with the knowledge and tools necessary to achieve financial stability and success, ensuring that these benefits are passed down through generations. We believe in the transformative power of financial education and are committed to delivering these insights with the utmost passion and excellence, creating a brighter and more prosperous future for all. Partnership Overview: Wealth For Generations - Experior Financial Group is seeking a partner that will go above beyond for their clients in the financial industry. This role involves helping families build generational wealth through life insurance solutions. We offer comprehensive training, weekly product knowledge based meetings. Responsibilities: • Understand clients' financial goals and create customized life insurance plans., • Educate clients on life insurance benefits and features., • Develop strategies to help clients achieve long-term financial security., • Assist clients with life insurance applications and the underwriting process., • Maintain strong client relationships through regular communication and excellent service., • Be able to manage a team, • Daily financial literacy exercises to ensure Knowledge is sharp, • Stay informed about industry trends, products, and regulations., • Collaborate with team members to achieve company goals and sales targets. Experience: • High school diploma or equivalent (Bachelor’s degree in finance, business, or related field preferred)., • Previous experience in sales, customer service, or the financial industry is a plus., • -Life Insurance License is Required ( Must obtain if not Acquired), • Strong interpersonal and communication skills., • Ability to understand and explain complex financial concepts., • Detail-oriented with excellent organizational skills., • Proactive and self-motivated leader with a strong work ethic., • Basic knowledge of financial planning and life insurance products is a plus., • Proficiency in Microsoft Office Suite. Skills: • Interpersonal and communication skills, • Ability to explain financial concepts, • Organizational skills, • Leader (Able to take charge of your destiny), • Proactive and self-motivated Location: Remote Salary Type : Commission / Independent Contractor

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  • Technical Support Engineer
    Technical Support Engineer
    2 mesi fa
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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