Customer success manager remote jobs in Hoboken, New Jersey - Page 4Create job alerts

You have 4 plus years of experience in customer success, account management, or tech sales. You will work directly with the founding team to support customers, improve systems, and shape how the company engages and grows its client base. As usage expands to thousands of users over the next 1 to 2 ye

Track customer health and engagement using Customer Success platforms (Gainsight); own health scores and customer journey playbooks. Experience with Customer Success tools (Gainsight) and managing global or regional strategic accounts. What you’ll bring:7+ years in IT with focus on Data Engineerin

ResponsibilitiesCollect customer requirements and pain points necessary to make recommendations that can help customers achieve their desired organizational goalsDemo Autodesk solutions and technology to generate interest and promote product adoption; share key insights with account team members to

You will lead a team of Customer Success Managers across a portfolio of assigned accounts, will collaborate with other teams across CB Insights and will engage directly with customers. The role you'll play:The Senior Manager of Account Management will contribute to the development of a world-class C

About the RoleWe are looking for a standout Enterprise Customer Success Manager to support and grow our most important bank relationships across the top forty commercial banks in the United States and Canada. What You’ll DoDrive Adoption, Usage and ResultsBuild deep, trusted relationships with the

Own net dollar retention and case growth across your strategic book of businessBecome a trusted advisor to executive and practice group leaders, leveraging deep Fortune 500 workflow expertise to shape eDiscovery and GAI strategy and tie Everlaw to top corporate initiativesConfidently position and de

Developing success plans/customer journey for customers that outline their critical success factors, metrics for success, potential issues, track progress and provide recommendations. Expected results within 6-12 months:After receiving initial training/onboarding we expect you to have gained and mai

Description We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. Requirements - 3-7+ years of experience in Customer Success, Solutions Engineering, detail-oriented services, or related fields. Monitor adoption

PermitFlow is seeking a Customer Success Manager to support our midmarket customer base. Reporting directly to the VP, Customer Success, you'll be responsible for driving value across your customer base from onboarding through renewal. This role requires a proactive team player who thrives in ambigu

We're looking for a proactive, detail-oriented Account Manager to help clients successfully manage onboarding and ongoing usage of our AI-powered prevailing wage platform. We provide robust training and ongoing support to ensure your success. Manage key activities, including coordinating payroll doc

Customer Success Manager At Heidi Health. Own customer outcomes: Be the strategic partner for a portfolio of Heidi's customers, ensuring they achieve measurable success and realise value. As a Customer Success Manager at Heidi Health, you'll be the bridge between technology and care - helping hospit

As an Enterprise Customer Success Manager, you'll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensu

Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing multiple stakeholders. They oversee the lifecycle of customers from onboarding to renewal, act as a trusted partner to our customers, transforming th

Your main goal will be to establish strong relationships with our customers in a scalable way, ensuring they successfully adopt n8n and are in a position to grow with us year after year. Onboard new customers and set them up for long-term success. To do so, you'll combine hands-on customer work with

Collaborate on account plans and reviews with Account Managers, Managing Directors, and Customer Success Managers to identify opportunities to increase customer value. Collaborate with Customer Success leadership and teams to build, execute, and refine the Customer Success roadmap. In this role, you

And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our team in East Rutherford, NJ. Join a dynamic team as a Customer Success Manager, fostering client relationships and ensuring satisfaction in the LED lighting industry. Utilize customer service software

Co-build customer success plans to help every customer achieve desired objectives. Innovate and iterate on Customer Success programs to retain and grow customers while mitigating churn or contraction. Notion Customer Success Manager.

Senior Customer Success Manager. Build proactive success plans and goals with and for the customer to help them meet and exceed data & AI transformation and upskilling goals. Willingness to experiment with new Customer Success playbooks, workshops, or motions to get the client true value out of Data

Our success is driven by the success of our customers, and we're looking for a new Customer Success Manager passionate about supporting our customers in realizing their climate goals. Customer Success Manager - NYC. Collaborating and working in tandem with the Sales and Product team to orchestrate t

We are looking for a new Customer Success Manager who understands our customer business objectives and acts as a trusted advisor to our clients. You'll work closely with our customers to drive adoption, retention, and growthbuilding lasting partnerships while helping shape how we do Customer Success

As a Mid-Market Customer Success Manager II, you will own a book of business comprised of our growing customer base, working day to day with Finance teams from CFOs to Accounting Managers to ensure they unlock the full value of Brex's solutions. Mid-Market Customer Success Manager II. We focus on ge

We're hiring a Junior Scaled Customer Success Manager to support and grow our SMB customer segment. First experience in Customer Success, Sales, Operations, or a similar customer-facing role (internships or working student roles count). Junior Scaled Customer Success Manager (SMB).

The Customer Success Account Manager (CSAM) at Maki is a key driver of value, impact, and long-term success for our clients. Customer Success Account Management Team. Strong customer service and communication skills, with the ability to build strong relationships with customers, including top manage

Bonus: Ability to provide recommended adjustments to change based on customer & potential other customers. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and conte

We are looking for a Customer Success Manager to own the customer experience end-to-end, from onboarding and implementation through ongoing support, adoption, and value realization. Develop a strong understanding of customer workflows, goals, and success criteria to guide adoption and ongoing usage.

As an Associate Customer Success Manager, you'll be a part of a tight knit team that owns the complete post-sales lifecycle of a Method customer. About Our Customer Success Team. This role uniquely contributes to the company's growth, relying on you to become a trusted advisor to customers by deeply

We are looking for a Customer Success Manager to join our Client Services Team. This role will report to our Senior Team Manager, Customer Success. Customer Success Manager, Enterprise.

As a Customer Success Manager you'll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-

Minimum of 3-5 years of experience, with a proven track record of success in corporate sales or Customer Success Management, particularly to larger, more complex organizations. Customer Success Manager (Growth CSM). Improvement-minded; championing ideas and initiatives to help improve Customer Succe

The Customer Success Manager will be a critical part of our growing Customer Experience team at Stay AI. We strive to consistently meet and exceed customer expectations during this process, ultimately setting our customers up for long-term success with the platform. Effective collaboration skills as

As a Customer Success Manager at Agora, you will be the trusted partner for our clients, guiding them throughout their journey and ensuring they get maximum value from our platform. At least one year of experience in B2B SaaS as a Customer Success Manager. You'll work closely with cross-functional t

Customer Success Manager / Account Manager (ideally in B2B SaaS). Nilus is looking for a Customer Success Manager (CSM) to join our growing team and lead the post-sales experience for our B2B customers. We're looking for Customer Success professionals who understand what our customers are dealing wi

Get to know the team: Does joining a team of trusted advisors who put the customer at the center of everything they do interest you? The SS&C Intralinks Customer Success Team ensures our customers launch successfully, adopt into their organization, and achieve the results and value they want. This t

As a founding member of the Customer Success team, you'll be at the forefront of our mission, working directly with customers in a highly consultative way to guide them through every step of the customer journey towards GTM excellence. Be a founding member of the Customer Success team: You'll build

Als Customer Success Manager gehrst du zu den ersten Personen, die diesen Bereich formen und langfristig prgen. Du testest neue Anstze, bewertest deren Erfolg und prgst so das Fundament fr nachhaltigen Customer Success im Nachunternehmer-Segment. Jahre Erfahrung im Customer Success, Account Manageme

As a Scaled Customer Success Manager (CSM) you will work with our customers to ensure they are continually deriving value from partnership with Rain. B2B SMB or scaled in customer success, account management, or sales with a history of driving revenue through retention and expansion of existing cust

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. As a Customer Success Manager at Luminance, you will partner with legal teams as they evolve their workflows and embrace AI-driven technology. You wil

We're looking for a Customer Success Manager to guide our customers in the security guard industry to unlock the full potential of Belfry. Strong sense of ownership and a desire to contribute to the growth and success of a startup. Be the trusted partner for your accounts - guiding customers through

Proven experience in Customer Success, Account Management, or a similar role managing SMB or Mid-Market SaaS customers. We believe in a customer-led product approach, collaborating seamlessly with our Product team to uncover, understand and address the unique needs / challenges of each customer. Our

You have a positive attitude and are confident and empathetic while approach customers. You have strong customer facing and presentation skills. In our stage, only two things matter: delivering value to customers and having fun while doing it.

We're looking for a Customer Success Manager to join our growing team and serve as a trusted advisor to Casap's customers. Advocate for Customers Internally: Gather product feedback, surface customer pain points, and work cross-functionally with Product and Engineering to improve the customer experi

As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success. Customer Success Manager at Campfire. Customer Success or Account Management experience in B2B SaaS.

As a Customer Success Manager, you'll be at the forefront of supporting restaurants to make more informed decisions. Proven success working with ambiguity and taking ownership beyond your core role. A love of working directly with customers.

We're looking for a driven, relationship-focused Customer Success Manager to join the Client Services team. Customer Success or Account Management or Media Planning within the AdTech or Digital Media space.

The Customer Success Manager (CSM) owns the end-to-end customer relationship after sale. Customer Success, Account Management, or a similar customer-facing role. Represent the company to customers and act as the voice of the customer internally.

We are looking for a unique person seeking the chance to join our burgeoning Success team! As one of our Customer Success Managers, you will be responsible for onboarding and renewing customers, while building relationships to expand to new use cases over time. Engage with Product on customer reques