Customer success specialist jobs in Piscataway, New JerseyCreate job alerts

Job Description We are seeking a Customer Service & Order Entry Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: • Handle customer inquiries and complaints, • Provide information about the products and services, • Troubleshoot and resolve product issues and concerns, • Document and update customer records based on interactions, • Previous experience in customer service, sales, or other related fields, • Ability to build rapport with clients, • Ability to prioritize and multitask, • Positive and professional demeanor, • Excellent written and verbal communication skillsCompany DescriptionWe offer an exciting and rewarding opportunity for an enterprising manufacturing professional to be part of multiple and related start-up success stories in the biotech and biopharma industries.We offer an exciting and rewarding opportunity for an enterprising manufacturing professional to be part of multiple and related start-up success stories in the biotech and biopharma industries.

Job DescriptionA well-established Third-Party Logistics (3PL) company in South River, NJ is looking for an organized and customer-focused Bilingual Customer Account Specialist. In this role, you will support day-to-day order processing, customer communication, and issue resolution to ensure smooth account management and high service quality. Long-Term Contract Pay Rate: DoE Schedule: 8 AM – 4:30 PM (Flexible start time: 8:00, 8:30, or 9:00 AM) Key Responsibilities: • Process customer orders and enter accurate data into internal systems, • Communicate with customers and vendors via phone, email, and occasionally in person, • Acknowledge and confirm orders, provide shipping timelines, and handle invoice processing, • Address customer inquiries and product/service concerns in a timely and professional manner, • Resolve issues or complaints with a focus on customer satisfaction and operational success, • High school diploma or GED, • Previous experience in a logistics, warehouse, or 3PL setting is preferred, • Previous experience in order processing and customer service, • Strong customer service and communication skills (both written and verbal), • Strong problem-solving and analytical abilities., • Effective follow-up skills to ensure timely completion of tasks., • Accurate data entry and organizational abilities, • Proficiency in Microsoft Office (especially Excel), email, and general computer use, • Ability to multitask and manage priorities in a fast-paced logistics environment Our Values • Integrity, • Commitment, • Quality, • Diversity Benefits for eligible employees • Direct deposit, • Weekly pay, • Medical benefits, • 401(k) Plan Please visit us at to explore all opportunities. #IND2 #ps Company DescriptionProstaff Solutions is committed to all aspects of staffing services We offer comprehensive best-practices for our clients and employees. Our Vision: ProStaff Solutions strives to be the premier employment solutions provider to every community we serve. Our Mission: Our mission is to bring the right people to the right job every time. Accomplishing this, we better people's lives and increase our customers and employees success. Our Values : Our Pledge of Integrity Our name is the most important thing we own. To us, it is more than an identity. It is also how we act. It is both the foundation and the heart of our business. Because our success depends on our personal integrity and honesty, we work hard. We also reward hard work. We believe great things happen when we listen to each other, and that is why our doors are always open. We also strive to strengthen our communities by example in leadership, and by donations of time and resources.Prostaff Solutions is committed to all aspects of staffing services\r\nWe offer comprehensive best-practices for our clients and employees. \r\n\r\nOur Vision: \r\nProStaff Solutions strives to be the premier employment solutions provider to every community we serve.\r\n\r\nOur Mission:\r\nOur mission is to bring the right people to the right job every time. Accomplishing this, we better people's lives and increase our customers and employees success.\r\n\r\nOur Values :\r\nOur Pledge of Integrity\r\nOur name is the most important thing we own. To us, it is more than an identity. It is also how we act. It is both the foundation and the heart of our business.\r\nBecause our success depends on our personal integrity and honesty, we work hard. We also reward hard work. We believe great things happen when we listen to each other, and that is why our doors are always open. We also strive to strengthen our communities by example in leadership, and by donations of time and resources.

Job Description We are “American Dream Auto Protect”, the fastest growing company in the Vehicle Service Contract space. We sell Extended Warranty programs and provide a valuable lifeline to car owners throughout the U.S. Due to unprecedented growth, we’re interviewing select candidates to expand our Customer Retention Department. As a Retention Specialist, you will play a crucial role in maintaining positive relationships with our valued customers. Your exceptional communication skills, attention to detail, and ability to analyze customer needs will contribute to the success of our retention efforts. Join our team and enjoy a supportive work environment, competitive compensation, and opportunities for career growth. Key Responsibilities: • Handle inbound and outbound calls to existing customers to discuss their needs/issues and promote retention, • Provide exceptional customer service by addressing customer inquiries and resolving issues, • Utilize effective phone etiquette to ensure professional and courteous communication, • Maintain accurate and detailed records of customer interactions and transactions through data entry, • Collaborate with other departments to address customer concerns and ensure a seamless customer experience. Preferred Experience:- Previous experience in a customer service or sales role is preferred • Strong communication skills, both verbal and written, to effectively communicate with customers, • Ability to analyze customer needs and provide appropriate solutions, • Proficiency in data entry and navigating computer systems As a Retention Specialist, you will play a crucial role in maintaining positive relationships with our valued customers. Your exceptional communication skills, attention to detail, and ability to analyze customer needs will contribute to the success of our retention efforts. Join our team and enjoy a supportive work environment, competitive compensation, and opportunities for career growth. Pay: Salary + commission Benefits: • 401(k), • Dental insurance, • Health insurance, • On-the-job training, • Paid time off, • Call center, • In-person, • Edison, NJ 08837:

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Somerset,NJ Qualifications: • Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients., • Strong understanding of working with VMS and MSP based accounts., • Any experience working with a Hybrid/Offshore delivery model will be a plus., • Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side., • Strong interpersonal and communication skills., • Excellent negotiation and problem-solving abilities., • Excellent reputation and relationship-building skills., • Ability to work in a fast-paced, target-driven environment., • Must be a self driven and highly motivated individual., • Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: • Be the single point of contact for our Fortune 500 clients, • Build long-term client partnerships to understand their challenges and provide solution., • Maximize market share with a client to make us their trusted staffing supplier., • Qualify new job orders and work with the delivery lead for better coverage and support., • Present candidates to Hiring Managers and follow up for feedback ., • Coordinate with Client to schedule candidate interviews and onboarding., • Coordinate with recruiting team including screening, orientation, and placement of candidates., • Use CRM/ATS (Job Diva) to manage activities., • Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: • Must be open to travel across the country, especially locally, and support clients from their offices., • Availability to work outside regular office hours, if needed. Benefits of working at N2S: • Uncapped Commissions, • 100% Contribution to Health/Dental/Vision

Job Description Job Description Date 03/2018 Location 1300 Airport Road, North Brunswick NJ Title Supervisor, Warehouse Department Warehouse Reports to Manager, Warehouse FLSA (Exempt or Non-Exempt Non-Exempt Role Overview This position is responsible for planning, coordinating, and managing all activities of those employees on the warehouse floor. In addition, the Warehouse Supervisor is responsible for supervising warehouse specialists, order pickers and forklift operators. The Warehouse Supervisor will support the Receiving Clerk in managing the daily freight schedule based on customer and inventory needs. Safety, sanitation, housekeeping, GMP standards, problem solving ability as well as good employee relations are considered key elements to success. They will need to coordinate and partner with other departments to maintain schedules and effect necessary changes and revisions. Areas of Responsibility Warehouse • Ensures that timelines are met by distributing workload in accordance with changing priorities., • Ensures operation of equipment by coordinating, preventative maintenance, repairs; and evaluating new equipment and techniques, • Evaluates/solves production problems by reviewing the area of concern, developing potential solutions, technically evaluating, or testing the solutions, and preparing recommendations for management., • Maintain a work environment which fosters teamwork and supports the company’s efforts to continuously improve processes., • Prepares production reports and variance explanations, and accurately complies and files, Inventories, and order production supplies, • Participate in any investigation for a deviation involving a batch record., • Maintain proper gowning and hygiene to ensure integrity of the product as per cGMP’s and company policies., • Follow batch records, SOP’s, and cGMP guidelines to ensure product specifications and tolerances are met., • Ensures full compliance with Company policies, procedures, GMP’s, Ethical Business Practice, and SOPs at all times., • Ensures documentation such as operation logs, batch records, etc. are fully completed, signed and in compliance with company standards and regulatory requirements., • Complete necessary Activity Reports for management., • Monitor the flow of paperwork from Receiving to Inventory Control Specialist for timely data entry., • Resolve discrepancies with shipping, invoices, packing slips, and receiver reports., • Ensure products are staged for counting and inspection., • Ensure products are stored properly to conserve space and comply with safety procedures., • Foster a collaborative environment in which diverse backgrounds are respected and valued., • Establish and maintain effective relationship with your peers, team, and senior managers in order to communicate effectively., • Provides clear direction & expectations for direct reports and assures that tasks & responsibilities are clear., • Sets goals and objectives in alignment with the organization for self and direct reports: Creates action plans, sets milestones, and delivers progress reports and developmental plans for team members., • Develop employees that contribute to the daily success of the line and can be successful in the supervisor’s absence., • Maintains open lines of communication with employees, peers, and management., • Assumes responsibility for the efficient, timely, and accurate completion of warehouse functions, • Learns and understands specific manufacturing operations sufficiently and is able to provide support in other areas as needed., • Evaluates performance of employees and creating corrective action plans where appropriate., • Assists with personnel decisions including hiring, terminations, attendance management, wage decisions, transfers, and promotions., • Interpret and explain the policies of the USPL Handbook so employees can understand the application of each policy as well as management’s purpose for each policy., • Apply all company policies fairly and consistently across departments and develop a relationship of trust and transparency with their employees., • Works in a safe and responsible manner to create an injury-free and incident-free workplace., • Complies with all job-related safety and other training requirements., • Responsible for ensuring each employee works in a safe and responsible manner in order to create an injury-free and incident-free workplace. Complies with all job-related safety and other training requirements., • Keeps management informed of area activities and of any significant problems., • Responsible for maintenance of warehouse equipment, providing both preventive maintenance programs and communicating all necessary repairs to Director of Facilities. Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution functions Education & Qualification: • High school graduate or GED equivalent; BA degree preferred, • 7+ years Supervisory experience, • Demonstrates ability to work in a team and assist others., • Able to follow written instructions precisely and perform basic math calculations as required., • Understands and is knowledgeable of cGMP, OSHA standards, etc., • Mechanically inclined to understand the inner workings of the equipment., • Demonstrates the ability to read and write basic English to be able to understand the industry-regulated instruction sheets., • Ability to lift up to 50 lbs.; occasionally lift and move up to 75 pounds., • Must stand and walk on the production floor for a minimum of 6 hours per shift, • Uses hands to finger, handle, feel, or operate objects or controls, lifting to waist height and/or above shoulder height, frequent bending from the waist, or squatting, walking short distances., • Occasionally works from a rolling ladder or step stool, must be to lean over equipment as well as kneeling on the floor to clean under the equipment., • Work is regularly performed inside a manufacturing environment where temperatures can be moderate, exposure to dust, odors, noise, and fumes. The noise level is usually moderate. Employees can be exposed daily to chemicals and cleaning agents. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. USPL is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status, or any other characteristic protected by applicable local, state, or federal law. Benefits And Compensation: Our benefits are designed to help you move forward in your career, and in areas of your life outside of USPL. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance. We also offer a matched 401(k) savings plan. Employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, sick time, etc. Newly hired employees receive up to 10 days of vacation the first year, which grows to 12 days starting the second year of employment. @nd shift - 3:00 pm to 11:30 pm

Job DescriptionDescription: About Us: Approved Fire Protection Co. is New Jersey's oldest family-owned, full-service fire protection and safety equipment company. Our services include fire extinguishers, alarm systems, suppression systems, SCBA, gas detection, carbon dioxide, oxygen, sprinkler systems, and so much more. Approved Fire Protection’s mission is to supply life safety products and service to the industrial, commercial, pharmaceutical, and municipal companies in New Jersey and near surrounding areas. Job Summary: We are seeking an experienced and dependable Field Sprinkler Project Specialist to join our team. This position is ideal for a skilled Fire Sprinkler Technician who thrives in the field and has the ability to work closely with Project Managers to ensure successful execution of commercial and industrial sprinkler system projects. The Field Sprinkler Project Specialist will be responsible for overseeing the on-site installation and maintenance of fire sprinkler systems, coordinating day-to-day field activities with the Project Manager, and ensuring work is completed in accordance with plans, codes, and safety standards. This is a hands-on field role requiring a high level of technical expertise, communication, and organizational skills. Benefits: · Medical · HSA · Dental · Vision · 401k with company contribution · Aflac · Life Insurance · Long term disability · Summer Hours Program · Profit Sharing · PTO Requirements: Essential Duties and Responsibilities: • On-site technician for Fire Sprinkler projects., • Coordinate with Project Managers on each jobsite., • Inspect, test, and service sprinkler systems in accordance with applicable fire codes., • Must have hands-on experience with field tools and equipment used in fire sprinkler installation and maintenance—including mechanical, electrical, and pneumatic systems—and must adhere to all applicable job site safety protocols and procedures., • Process all service paperwork timely and accurately., • Able to update and maintain information and processes in the company software system (Profit Zoom)., • Capable of handling on call (after-hours) emergency services work and regular hour emergency service jobs. Required Qualifications: • Prior experience, minimum 2 years, in Water-Based Systems Layout, with demonstrated experience in field installation and coordination on commercial or industrial sprinkler projects., • Strong written and verbal communication skills., • Ability to be proactive in communicating and working with other departments., • Valid driver's license and excellent driving record., • Must pass a background check and pre-employment drug screen., • Must be willing to travel throughout NJ as required to project field locations., • Excellent customer service skills., • Must be competent with all work-related power tools., • Excellent work ethic., • Comply with unform policy., • Strong understanding of NFPA 13 and related codes., • Ability to read and interpret construction documents and sprinkler system plans., • Experience coordinating with project managers, inspectors, and other trades on active job sites., • OSHA 30 Certification or equivalent safety training., • Ability to work in a team or on their own. Equal Opportunity Employer/Veterans/Disabled Approved Fire Protection is deeply committed to a policy of equal employment opportunity for all its job applicants and employees. We seek to employ qualified persons in all job classifications and to administer all personnel actions affecting our employees without discrimination on the basis of race, color, religion, sex, pregnancy, age, national origin, sexual orientation, gender identity, political ideology, ancestry, or genetic information. Individuals with a disability, disabled and other protected veterans and any other characteristic protected by applicable law will be given the fullest consideration for employment in positions for which they are qualified. We also are committed to making reasonable accommodation for qualified individuals with a disability as well as abiding by any and all state and local laws, which in addition to the above prohibit discrimination in any form

We are looking for a dedicated Customer Success Specialist to join our team in Woodbridge, New Jersey. Experience in call center customer service or similar roles.

Job Description Sales Consultant/Specialist Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Travelled” and the “Road Most Successful. Sales Representative Responsibilities: • Auto Sales Specialists interact and consult with customers to guide them through their vehicle experience. Their goal is to create a simple, educated and fun experience. They assist customers in selecting the right vehicle for their lifestyle., • Create and build client relationships, • Present vehicle attributes, model options, features, purchase and finance options and store policies and services to customers., • Facilitate customer test drives., • Ensure timely follow up and maintain strong relationships with previous and prospective customers., • Track customers using store CRM tools., • Stay certified with all new brand knowledge., • Prepare vehicles for customer delivery., • Maintain appearance and cleanliness of store showroom and vehicle lot., • Review all the “bells and whistles” to create an enjoyable ownership experience. Sales Representative Qualifications: • A team player focused on providing exemplary customer service, • Self-motivated with the ability to set and achieve targeted goals, • Experience in automotive sales, is a plus, • Excellent interpersonal communication skills, • Excellent organizational and time management skills, • Ability to multi-task in a fast-paced work environment, • Working knowledge of computers, • Be at least 18 years of age, • Possess and acceptable driving record and a valid driver's license in your state of residence. Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five Star customer service experience”. With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so; we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs. At Open Road we know our employees, and their achievements, drive our culture and success. Our Total Compensation Rewards Program includes: BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance BONUSES - Rewards achievement of specific business goals, in eligible positions BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), purchase programs, such as: • Medical, Dental and Vision Plans, • Vacation Time, • Personal Time, • Short and Long Term Disability, • Life Insurance, • 401(k) Retirement Plan with employer match, • Manufacturer Certifications, • Leadership Training Programs, • Vehicle Purchase Discounts, • Wellness Initiatives X9pEBFiTVc