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The Customer Success Quality Associate must work closely with the Customer Success Manager/Director to understand the client’s goals and objectives and provide a return on their investment within each aspect of our services. The CSQA focuses on process management, client deliverables, and data integrity within client portfolios. The Customer Success Quality Associate must work effectively and efficiently with the internal support team, external clients and vendors, while complying with corporate or pharmaceutical guidelines. On occasion, the position will require aiding the CSM/CSD on business development and/or business review tasks. No two days will be the same for this organized, efficient individual. Position will provide a range of services: process management, financial management, training and administrative support. What you will do here: Process Management (70%) Provide administrative assistance to M&IW Customer Success Manager/Director, Meeting Owners, Event Experience Managers as requested. These services would include but aren’t limited to: • Manage Account Inbox for new program requests, financial approvals, and other actionable communications, • Enter new meeting requests into M&IW Cvent and manage through the event lifecycle, • Manage projects through the lifecycle in Asana, • Manage Account Playbook and ensure information is updated and new processes are implemented and communicated to operations teams, • Create and manage the templated SOW process from development to signature with support of CSM/Director, • Conduct Cvent audits for all closed programs, • Create and manage reports by account including Cvent and Domo, • Test event websites for technical issues, content, and format prior to launch, • Trigger status change communications to CS & Ops Teams ensuring internal transition process occurs, • Assign coordinators and web designers from M&IW Cvent into client meeting platform, if applicable, • Miscellaneous account projects directed by Customer Success Manager/Director, • Providing back-up and/or overflow support to Account CSL’s and/or CSS due to heavy volume or out of office, • Management of meeting minutes during client conference calls or account team meetings., • Post-meeting survey management, • Post-meeting file closure process, • Sourcing/Meal Caps Compliance assistance (Pharma only), • Review MRF and Smartsheet’s for countries in attendance at IMs, • Compile meal cap grid for Investigator Meetings for review by the sourcing manager/planner, • Manage discrepancies per client specified process Financial & Data Management (20%) • Manage Reconciliation Process, working cross functionally with the Sourcing, CS Team, Operations, and Finance, to ensure all programs are reconciled within SLA guidelines., • Create/update program reconciliation tools that streamline process while ensuring timely audit requirements are met., • Full understanding of the account quality control process to include but not limited to client QC process and resolution methodology., • Communicate with planners and finance to ensure final invoice deadlines are met and all final invoices are completed, • Full understanding of the account processes to include but not limited to client MSA agreements, Change orders and financial management, • Payment request processing, • Notify Event Experience Managers of impending deadlines (SLAs), • Work in conjunction with an Event Experience team to ensure programs are free of errors for deadlines, • Budget creation/management in customer and M&IW systems, • Reconciliation management including estimated invoice and final invoice requirements, • Manage all client reporting needs (commission, quarterly reports, workload) Limited Project Management Services (10%) • Communicating with new and existing clients on program needs, • Drive client calls as well as internal calls when needed, • Limited travel for execution of programs – approx. 15%, • Assigned as an Attendee Experience Coordinator (as required), • Compile and distribute Executive Summaries and other post-event reports (as required), • Source and secure space at off-site venues and restaurants, • Creation/distribution of travel letters, • Creation/management of meeting agenda, • Creation of initial meeting resume based on generic meeting information, • System profile management (update meeting profile; manage status movement throughout life of the meeting, etc.), • Research 3rd Party Vendor options and information for meetings., • Provide on-site preparation assistance. These services would include but are not limited to:, • Badge layout/production, • On-Site binder preparation/production, • Registration packet preparation/production, • Pre-mailer preparation/production, • On-site supply preparation/shipment, • Ability to manage 3rd Party Vendors. Clearly & effectively communicate to each vendor the requirements and specifications, negotiate cost savings, and manage payment/reconciliation process, • Shipping and receiving management Training • Create training documents, recordings, and templates and review with current and new event managers, • Participate in internal and external client trainings, • Participate in monthly client vendor calls disseminating information to M&IW account teams, • Participate in Weekly Client calls with CSM, as needed, • Present at internal trainings on new client and internal rollouts, • Set-up trainings with new M&IW hires to review specific account processes, • Seek out training and advancement by working with senior individuals in the department, • Find opportunities to increase industry knowledge through training and networking Administrative Services • Provide administrative assistance to M&IW Customer Success Team, Client Meeting Owners, Client Meeting Planners, and others as requested, • Provide support to all colleagues and account team by answering questions or assisting when needed., • Be a liaison between M&IW and the Client to provide updates or answer questions Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Quality Data Associate role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • Minimum 2 – 3 years of experience, meeting industry preferred, • College degree or equivalent, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Cvent), • Outlook (email and scheduling), • Proficient in Cvent, • Knowledge of virtual and hybrid event options, • Pharma experience a plus, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Ability to travel at least 25% of the time including internationally, • Experience working in a virtual office environment What we provide: • Competitive salary, • Health, Dental, Vision and Life Insurance options, • 401K plan, • Paid holidays, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: Meeting & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions

Create budget, communicate event budget, manage event expenses, and reconcile budget after event. Work with Event Contractor for creation of all event graphics for Cvent registration. Demonstrated ability to manage business and expense ROI on a full event program, including sponsor recruitment and M

Director of Event Strategy Cooley is seeking a Director of Event Strategy to join the Marketing and Business Development team. Position summary: The Director of Event Strategy, part of the Marketing and Business Development team, is responsible for developing and driving the firm's approach to events. This role leads the development of a framework for how marketing and business development can build brand, strengthen/deepen relationships and influence demand across a portfolio of events at the national and local market levels while delivering measurable impact and a premier client experience. Specific duties include, but are not limited to, the following: Position responsibilities: • Strategic Experiential Leadership:Define and lead the firm's enterprise event strategy, ensuring all experiential touchpoints are engineered to support long-term growth and high-impact client engagement., • Vertical Oversight:Lead a team of event professionals driving strategic alignment to ensure local market activations and high-touch global events work in tandem to support the firm's goals., • Scalable Framework Development:Architect and implement scalable "event playbooks" and data-backed frameworks that allow the firm to move from reactivelogisticsto proactive, repeatable, and optimized market performance., • Experience Design:Lead the strategy for marquee events, designing exclusive, white-glove activations (e.g., C-suite summits, bespoke hospitality, and marquee tournament experiences) that serve as key brand differentiators fortop tierclients., • GeographyBased Focus:Translate regional businessobjectivesinto tailored experiential strategies that reinforce the firm's local market presence., • Lifecycle Activation:Integrate the events function into the broader client lifecycle, ensuring pre-event targeting and post-event business development follow-through are executed within a unified framework., • Data & Performance Analytics:Establishand monitor KPIs for the events function, leveraging attendee data, client listening, and engagement metrics to report ROI and strategic impact to executive leadership., • Cross-Functional Brand Stewardship:Collaborate with Marketing Leadership and other functions to ensure every event is a high-fidelity reflection of the firm's core narrative, visual identity, and strategic positioning., • Strategic Partner & Agency Management:Manage high-level relationships with specialized event agencies, premium hospitality partners, and venues to ensure operational excellence and high-end execution across the global portfolio., • Resource & Budget Optimization:Oversee the annual event portfolio budget, strategicallyallocatingresources across the vertical to maximize market visibility and business development opportunities., • Provide day-to-day supervision of direct reports., • Ensure compliance with assigned work hours and monitor team for compliance with all firm and department policies., • Manage staffing coverage on team., • Review and process time logs/time off requests for direct reports., • Support business professional development and continued educational opportunities., • In collaboration withHR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events., • All other duties as assigned or required. Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel (significant travel likely), • Bachelor's degree, • 10+ years of directly relevant exempt-level experience in marketing events, strategy and execution, with proven experience working across a matrixed organization, preferably in a large global professional services firm or B2B environment, • 5+ years of management experience in relevant roles and with proven track record of effective leadership and proven ability to effectively coach and motivate, • Expertise in marketing best practices, digital marketing, measurement and workflow management., • Demonstrated success developing modern multi-channel strategies at the brand and campaign levels within tight budgetary and resource constraints., • Strong understanding of performance metrics, analytics, and using data to inform future strategy, • Exceptional collaboration and communication skills, with the ability to influence and partner effectively with senior firm leadership and other professionals, • MBA or advanced degree in a related field and significant prior experience in marketing or sales, • Experience in a professional services environment, • Entrepreneurialbynature, • Provenleadershipcapabilities,includingdecisiveness,effectiveprioritizationskillsanda results-drivenorientationwithappropriatesensitivityandconcernforpeople, • Proactive,havehighenergy,andbecreative,quickthinking,andcomfortablewithrisk, • Strong operational orientation and ability to drive complex, multi-stakeholder projects, • Excellent analyticalskills, • Abilitytocarryandachievemarketinggoals, • Stronginterpersonalskillswithabilitytofacilitateandsolveproblems, • Strongcommunication,bothverbalandwritten,andpresentationskills, • Detail-orientedwithadvancedorganizationskills, • Team player with collaborative spirit, • Unwavering ability to handle andmaintainconfidentialityregardingfirm information, projects, client data (if applicable), • High levelof professionalismat all times Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $225,000 - $275,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 25 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at What You Would Get To Do The Attendee Data Coordinator will support meeting planners in managing attendee registration for conferences and events, ensuring the smooth execution of data-related tasks. This role involves maintaining accurate attendee data, collaborating with event stakeholders, and providing database management to ensure consistency and accuracy. The Coordinator will assist in the development, testing, and management of event communications and online registration, as well as supporting attendees throughout the registration process. Additionally, the role provides administrative support to the broader Attendee Data Management team as needed. Domestic travel required. Your Contributions • Work with event planners on overall registration management for a high volume in-person, hybrid and virtual corporate events, • Database management to ensure consistency of information, accurate data, inputting when required, generating lists and analysis upon request, • Assist in the development, editing, testing and management of online registration and event communications such as save-the-dates, invitations, reminders, confirmations, surveys, etc., • Assist attendees and stakeholders with any questions regarding registration, • Diligent handling of confidential invitee data, ensuring information is consistent and accurate and following compliance guidelines of handling sensitive information (PII), • Generating attendee lists upon request, • Responding to all client email within agreed upon SLAs, • Assist event planners in contacting attendees for required information, gift sizes, contact information, transportation details, overnight accommodation requirements, data points etc., • Printing name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where needed, • Packing, ordering and shipping event supplies – maintain a shipping grid and track deliveries, • Manage post-event attendee reporting, • Pre-event and day-of support during execution of events/conferences; travel and on-site management for in-person meetings as needed, • Bachelor's Degree Preferred, • 1-2 years of experience in Attendee Data Management and Event Technology including entry level meeting planning and coordination, • Advanced knowledge of Microsoft Excel, • Prior experience with other event platforms such as Cvent, StarCite, Eventbrite, etouches or other registration website platforms is a plus, • The individual must be comfortable assisting clients over the phone in navigating registration websites, so prior experience as a customer support or help desk representative is preferred, • Able to manage multiple projects simultaneously, • Good written and oral communication skills at all levels, • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively, • Flexible and willing to work outside of normal business hours (evenings, weekends) and travel when required to be on-site at events, • Good communicartion with team or clients; some degree of empathy, • This role may be remote, hybrid or in-office, depending on the client account, • Requires ability to work other shifts and weekends and in excess of 40 hours/week, as necessary, • Requirement to be onsite at domestic events, and may require international travel when necessary, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-SD1 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionAbout Morning Consult Morning Consult is a global decision intelligence company changing how modern leaders make smarter, faster, better decisions. The company pairs its proprietary high-frequency data with applied artificial intelligence to better inform decisions on what people think and how they will act. This role is based in our New York, NY or Washington, DC office on a hybrid working arrangement. Our award-winning, modern, open-concept offices are accessible by public transportation and in close proximity to great restaurants and shopping. Join us in the office for catered lunch on Tuesdays, Wednesdays, and Thursdays, or grab a beverage from the fridge for an impromptu after-work happy hour! About the Role Morning Consult is hiring a Senior Manager, Field & Event Marketing to build and own the company’s event and field marketing program. This is a new function within a newly structured marketing team led by our Chief Growth Officer, and it is the first dedicated field marketing hire at the company. The right candidate brings two things in equal measure: the operational discipline to execute flawless events intended for an enterprise audience, and the commercial instincts to show strong ROI from experiential marketing investments.. This person knows how to select the right trade shows & conferences , build the right presence, brief the right speakers, and ensure that every event investment connects back to pipeline and commercial relationships for our sellers, not just brand awareness alone. Morning Consult’s audience is senior: enterprise decision-makers, financial services executives, and policy-adjacent leaders at global organizations. Our event presence must reflect the quality of our data and the credibility of our brand. This is not a role for someone who books venues and prints lanyards. It is a role for someone who thinks strategically about how Morning Consult shows up in the market — and then makes it happen, perfectly. What You’ll Be Working OnEvent Strategy & Planning * Own Morning Consult’s annual events calendar — evaluating which conferences, trade shows, and industry forums are worth investing in, at what level, and with what goals. * Develop Morning Consult’s event presence strategy across tiers: sponsored/exhibitor appearances, hosted client dinners and roundtables, speaking placements, and owned flagship events. * Build a decision framework for event investment that connects event selection to commercial priorities, target accounts, and pipeline goals — and can be presented clearly to the CGO and sales leadership. * Stay close to the industry calendar across Morning Consult’s key verticals — enterprise, financial services, professional services, and media — to ensure the company is present where its buyers are. Event Execution & Operations * Own end-to-end logistics for all Morning Consult event activations: vendor management, venue and booth coordination, sponsorship deliverables, staffing plans, shipping and on-site operations. * Manage multiple events simultaneously with precision, maintaining detailed project plans, timelines, and budgets. * Coordinate pre-event sales and executive briefings, ensuring the right internal stakeholders are prepared and the right client or prospect meetings are scheduled. * Develop post-event follow-up frameworks in close partnership with the BDR and sales teams, ensuring leads and connections from events are promptly actioned and tracked. * Build and maintain relationships with key vendors, agencies, and venue partners to ensure quality and cost-efficiency at scale. Pipeline & Commercial Impact * Own event ROI reporting — tracking pipeline sourced and influenced, meeting volume, attendee engagement, and cost-per-opportunity across all activations. * Partner with the Director, Growth Marketing on programmatic out-of-home and digital strategies that amplify Morning Consult’s presence around key events and conference markets. * Collaborate with the Communications and Content teams to ensure events are amplified through earned media, social coverage, and post-event content. * Support executive visibility programs — coordinating speaking submissions, panel placements, and keynote opportunities for Morning Consult’s leadership. Cross-Functional Collaboration * Serve as the primary marketing partner to the Sales and BDR teams for event planning, ensuring commercial priorities drive event strategy, not the other way around. * Partner with Revenue Operations to ensure event-sourced leads are properly tracked, attributed, and handed off with the right context. * Work closely with the Communications team on event PR, speaker announcements, and press opportunities at major conferences. * Collaborate with the marketing team on event-adjacent content — pre-event campaigns, social amplification, and post-event recaps that extend the life of each activation. About You and What You've Done • 6+ years of field marketing, event marketing, or integrated B2B marketing experience, with a strong preference for candidates who have worked at tech startups or B2B data and intelligence companies. Demonstrated track record of owning events end-to-end — from strategy and budget through on-site execution and post-event follow-up — at a pace of multiple simultaneous activations. * Proven ability to connect event investment to commercial outcomes: pipeline sourced, meetings held, account progression. You report on ROI, not just attendance. * Strong project management skills and extraordinary attention to detail. You have managed complex, multi-vendor events without things falling through the cracks. * Experience working in close partnership with sales teams — understanding their pipeline, their target accounts, and what they need from marketing at events to close business. * Comfort presenting to and influencing senior stakeholders, including the ability to articulate why certain events are worth the investment and others are not. * Hands-on experience with at least one event management platform: Splash, Bizzabo, Cvent, or similar. Nice to Have * Experience in a DC or New York market context, with familiarity with the technology, policy, government affairs, financial services, or media conference landscapes. * Background in or exposure to trade association events, think tank convenings, or professional services industry forums — alongside commercial conversion instincts. * Experience with programmatic or digital out-of-home tactics for event amplification. * Familiarity with ABM platforms (6sense, Demandbase) for pre- and post-event account targeting. * Comfort using AI tools to improve event operations, attendee communication, content creation, and post-event reporting. Who You Are * You are calm under pressure. Events have immovable deadlines and things go wrong. You stay focused, solve problems quickly, and keep everyone around you confident. * You are commercially minded. You don’t think about events as hospitality. You think about them as a pipeline channel — and you hold them to that standard. * You are highly organized and deeply reliable. Your colleagues trust you to own something and not drop it. Your vendor partners know you mean what you say. * You are credible in the room. You can brief a CEO on their speaking slot, talk strategy with a Sales VP, and negotiate a sponsorship contract — all in the same afternoon. * You understand that Morning Consult’s brand must always feel authoritative and polished. You bring that to every activation you run, from a flagship conference booth to a small client dinner. The expected salary range for this position is $124,900 - $205,500, with a midpoint of $165,200. In most cases, we target the midpoint of our salary ranges for new hire compensation. This placement is reflective of full proficiency in a role. This role is eligible for additional variable compensation and an equity grant, which will be discussed in your initial recruiter conversation. Please see an overview of Morning Consult’s benefits on our Career Page. We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Morning Consult will provide reasonable accommodations for qualified individuals. #LIRemote MORNING CONSULT PRIVACY POLICY We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at Location: NYC - hybrid 3 days a week, subject to change to 5 at anytime. What You Would Get To Do The Associate Project Manager, Portfolio Specialist provides essential support in delivering high-touch hospitality experiences for the Investment Banking Division of a major financial institution. This role assists with executive-level dining and event arrangements, helping to coordinate high-end dining experiences, manage reservations, and liaise with top-tier restaurants to ensure seamless execution for senior banking executives and VIP clients. Working closely with the broader events team, this position requires strong attention to detail, organizational skills, and a commitment to delivering exceptional service. The ideal candidate has a passion for luxury hospitality, thrives in a fast-paced environment, and is eager to contribute to a world-class client experience. Your Contributions Concierge & Event Support • Assist in tracking event attendees, budgets, and venue data within event management platforms (e.g., Cvent) to support strategic planning and reporting., • Manage documentation, compile guest lists, coordinate approvals, and maintain organized records for concierge-related events and experiences., • Support the booking process for executive dining experiences and entertainment requests, liaising with vendors and ensuring accurate scheduling and confirmations., • Help with venue research, contract tracking, and invoice processing to ensure seamless event execution., • Responsible for accurate and timely budgeting, invoicing, and reconciliation of events, ensuring all financial aspects are properly documented and processed., • Assist in compiling client briefings for executive-level dinners and events, ensuring all relevant attendee details are documented., • Stay informed on new restaurant openings, hospitality trends, and VIP entertainment options to support event planning efforts., • Work closely with internal banking teams to collect invitee lists, manage RSVP tracking, and ensure alignment on event objectives., • Keep team members and internal stakeholders well informed of all relevant logistical information, ensuring timely and effective updates as needed., • Work with the team to ensure adherence to client standards of operations and best practices., • Share knowledge of best practices regarding new suppliers, services, and venues while proactively integrating improvements and creative solutions into future events. Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact if you need accommodation at any stage of the recruitment process. • 2-4+ years of experience in event coordination, hospitality, corporate services, or administrative support., • Proficient with Microsoft Office applications such as PowerPoint and Excel, • Strong attention to detail and ability to manage multiple tasks simultaneously in a fast-paced environment., • Experience with data entry, reporting tools, and event management platforms (e.g., Cvent, Excel, CRM systems) is a plus., • Good written and verbal communication skills, with the ability to interact professionally with executives, vendors, and stakeholders., • Proactive approach to handling logistics, troubleshooting challenges, and ensuring seamless execution of hospitality services., • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM1 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionOriginally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools—growing our organization’s impact and leveling the playing field for all children. To learn more, visit wearedream.org. Reporting to the Director of Advancement Operations, the Special Events Manager (posted as the Fundraising Events Manager) supports the development and execution of DREAM’s fundraising, cultivation, and select internal events. This position plays a key role in designing and executing high-impact events that strengthen donor engagement and drive significant revenue. DREAM’s Events Team generates approximately $7M of the $21M raised annually. This role is ideal for a detail-oriented, strategic thinker and problem solver who can manage logistics, inspire internal teams, and lead project planning across departments. Responsibilities * Lead the creation & management of operational systems & project plans for all Supporter Engagement events (Including: fundraising events, donor stewardship & cultivation events, and select signature school events). * Manage logistics for events, including vendor coordination, budgeting, registration, guest communication, and run-of-show. * Partner with the Communications Team to manage event branding, invitations, digital and printed materials, and event decor. * Support the execution of programmatic and cultivation events such as graduations, volunteer activations, and community partnerships. * Contribute to fundraising strategies, day-of execution, and stewardship of donors, in-kind sponsors, and auction participants. * Partner with Major Gifts teams on pre- and post-event donor engagement, including acknowledgment letters, thank-yous, and stewardship reports. * Manage in-kind donations and auction solicitation strategies tailored to each event audience. * Support sponsorship fulfillment, gift bags, and auction item coordination. * Contribute to donor experience strategy, helping design memorable, mission-aligned event touchpoints. * Serve as a Salesforce “super user” to maintain records, track performance, and generate reports. * Work with the Director of Advancement Operations to set event budget forecasts, manage event budgets, oversee all financial reporting and data analysis, and ensure accurate tracking of event revenue. * Contribute to building and maintaining dashboards, event calendars, and workback timelines. * Support with tracking event key performance areas, identifying items to work on for future events, and collaborating to create sound event strategies for DREAM. * Oversee the fundraising operations management for the event pipeline with an eye towards integration with the major gifts program development * Drive strategy for innovating procedures and ensuring proper management of the event revenue & tracking key event data in Salesforce * Drive the gift management procedures, acknowledgment procedures, and database maintenance for all special event activities * Lead internal planning meetings across Events, Communications, and Major Gifts teams. * Oversee day-of event logistics, team assignments, and troubleshooting. * Ensure smooth cross-functional coordination for volunteers, vendors, and staff roles at events. Qualifications * Bachelor’s degree required. * 3+ years of experience planning fundraising or cultivation events in a nonprofit or mission-driven setting. * Demonstrated success managing or supporting events that drive revenue and build donor loyalty. A keen sense of guest experience and engagement from initial outreach through post-event activities. * Proven success executing revenue-driving events and building donor engagement. * Strong project management and problem-solving skills with attention to detail. * Ability to manage multiple priorities in dynamic environments. * Excellent interpersonal skills and cross-department collaboration experience. * Proficiency in Salesforce, Google/Microsoft Suites, and tools like Asana, Cvent, Canva. * Creative thinker with an eye for event design and guest experience. * Strong written and verbal communication skills. * Enthusiasm for growing in the field of Special Events and contributing to a mission-driven team. * A strong belief in the mission and values of DREAM, including the belief that all students can succeed, and a deep desire to make a difference in the lives of our students, families, and community. Working Expectations • The Special Events Manager is part of the Advancement Team, which currently works 3 days in the office and up to 2 days remote, per week (subject to change, and with some weeks requiring more time in-person, for example for donor events)., • Some evening and/or weekend work, for example to prepare for and attend donor events, is required.Benefits and Paid Time Off, • We offer comprehensive benefits including:, • Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children;, • The ability to select between a variety of medical plans according to what best suits the employee’s needs;, • Dental and vision plans;, • Disability benefits;, • Life insurance;, • Up to 12 weeks fully paid of Parental Leave;, • Flexible spending account options;, • Pre-tax commuter benefits (parking and transit);, • Fitness and entertainment discounts;, • A variety of support through our employee assistance program (EAP);, • 403(b) retirement plan with employer match starting at 4% after one year, with increases tied to DREAM tenure;, • Referral, performance, and tenure milestone bonuses;, • Discounted school meals through our in-house Scratch Food Program;, • Tuition reimbursement support;, • Access to a professional development fund;, • School-based 12-month employees have approximately 48 days off throughout the school year including holidays, school breaks, personal days, and wellness days. If you are a current DREAM employee, please click here to review our Internal Selection Process before applying. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: NY - must reside in NY tri state area (NY/NJ/CT) 3-4 days in NY office, subject to change to 5 days based on business needs. Learn more at What You Would Get To Do The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution. There is a requirement for onsite events to travel domestically or abroad as required. Your Contributions • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating and managing site selections, contract management for venues and suppliers, • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.), • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders, • Co-plan with colleagues and the client on larger scale programs; strong team player, • Ensure adherence to the client's standards of operation and policies and that compliance and risk guidelines are followed, • Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements, • 5–7+ years' event management experience, preferably in a corporate or financial environment, • Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events, • Experience in working with and managing senior clients, • Proficient with Microsoft Office applications such as PowerPoint and Excel, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience preferred – Webex and Zoom experience a plus, • Leadership/influencing/negotiation and decision-making skills, • Adaptable and resourceful individual able to follow guidance while working independently; proactive in generating ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Willing to travel to various locations for site-visits and on-site management of events, • Experience working with large and complex databases preferred, Cvent experience preferred, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at As our business continues to grow and the needs of our clients evolve, we are expanding our freelance talent pool to include experienced Project Managers. We are looking for skilled professionals who can collaborate on a variety of event management projects. This expansion is crucial as we aim to meet the increasing demand for unique and tailored event solutions across multiple sectors and regions. The ideal candidates will have a strong background in full life-cycle planning, with the ability to adapt to different types of events, ranging from virtual to large-scale gatherings. Additionally, a solid understanding of event management platforms such as Cvent is required for event management. If you have experience in event management and are interested in joining our expanding freelance network, please submit your resume. We are eager to collaborate with talented professionals and look forward to the possibility of working together on future events. By joining our freelance pool, you'll become part of a dynamic, flexible, and growing team committed to delivering exceptional event solutions. We look forward to learning more about your experience and exploring how we can work together on upcoming projects! FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: Jersey City, NJ - Hybrid (3 days in office) What You Would Get To Do: The Event Technology Coordinator is responsible for assisting the event technology team with registration websites and database management, ensuring consistency in information, accuracy of new and existing data, and list generation. This role may also need to provide support to the event delivery team needing assistance with event and meeting coordination. Limited domestic and/or international travel may be required with this role. Travel up to 10-20%. Your Contributions • Support the team with event registration websites, app builds and all technological aspects of our events, • Database management to ensure consistency in information, accuracy of new and existing data, and list generation, • Effectively communicate with internal and external clients via available communication lines, responding to all client queries within the agreed service level agreements, • Assist in contacting clients for relevant information pertaining to the event, • Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate, • Lead onsite registration procedures, including training temp staff and monitoring attendee participation., • Travel periodically to oversee attendee logistics and registration for offsite events., • Create and distribute post event client surveys, • List manipulation to provide team members with relevant registration data, year on year statistics, and insight into varied elements and event analytics As part of the interview process, you will be asked to complete a short-written assessment to demonstrate your skill set. • 1+ years of experience in Attendee Data Management and Event Technology, including entry level meeting planning and coordination with registration and event technology or relevant internship experience preferred, • Bachelor's Degree preferred, • Intermediate proficiency in Microsoft Office, with a focus on Excel, • Experience with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite other registration website platforms preferred, but not required, • General knowledge of HTML and CSS is a plus, but not required, • Able to manage multiple projects simultaneously, • Good written and oral communication skills at all levels, • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively, • Flexible and willing to work outside of normal business hours (evenings, weekends) and travel (10-20%) when required to be on-site at events United States Residents: The base pay for this position ranges from $50,000-$75,000. This role is also eligible for an annual discretionary bonus. Please note the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth: • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. #LI-Hybrid #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionBuilding a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at: firstagency.com What You Would Get To Do The Associate Director, Embedded Solutions will collaborate with FIRST Leadership and the Account Director, for a dedicated account, or portfolio of accounts, to understand and implement the strategic approach to client account operations. This role is responsible for ensuring the team consistently delivers exceptional service to the client. The Associate Director will lead and motivate both team members and colleagues, fostering strong working relationships that align with the client's brand. The role will also ensure the team achieves excellent client and host feedback by maintaining high standards of service delivery. Your Contributions • Requires leadership of multi-service and/or global remit for a dedicated account or portfolio of accounts., • Manage Team Leads, oversee team vacation schedules, and ensure constant client coverage. This includes oversight of the broader team., • Collaborate with Team Leads to assess workload, team capacity, and identify pressure points. Manage resource allocation considering team members' skills, capacities, and career development., • Oversee individual development plans and succession planning. Provide guidance for continuous improvement and focus team members on their growth. Ensure the execution of mid-year and year-end performance reviews., • Identify and address performance issues or challenges that affect productivity, escalating concerns as necessary. Encourage open communication for rapid resolution., • Ensure the team meets SLAs, tracks KPIs, and achieves event performance objectives. Promote smart working practices to improve team efficiency., • Ensure adherence to SOPs, maintain accurate event documentation, and facilitate smooth transitions between team members. Support knowledge sharing within the team and across departments., • Maintain positive client relations and ensure compliance with all client policies, legal, and compliance requirements. Act as a liaison between the team and the client, updating as needed., • Coordinate bi-weekly team meetings, including content and agenda management., • Provide guidance on creative problem-solving, monitor team performance, and support training initiatives., • Work with the People & Culture team to recruit and develop talent, including overseeing training requirements and supporting leadership in hiring for open roles, • Lead onboarding for new team members, ensuring smooth transitions and effective induction processes., • Partner with FIRST Leadership to ensure alignment on global initiatives and knowledge sharing. Engage as a member of the leadership team by providing input/feedback on the big picture., • Oversee time tracking, ensure compliance, and address reporting issues. Analyze time tracking data and manage the quality control of inputs., • Oversight and ownership of the general reporting required for QBRs., • Support Account Director in conjunction with Operations leadership and own defined components of the RFP / contract renewal process., • Strengthen relationships with client leadership and internal stakeholders., • Provide feedback and support on key initiatives and refine processes for efficiency., • Lead the development of the FIRST/Client SOP manual and ensure the team follows best practices., • Identify opportunities for cost savings, value adds, and efficiency improvements across workflows., • Monitor and manage monthly expenses and invoicing., • 10+ years' event management experience, preferably in the financial services industry or a corporate environment, • 3+ years' of people management experience, including a proven track record of managing and training teams. Experience managing lower-level managers with oversight of the broader team, • Advanced experience of events and conferences including but not limited to C-level executive events, cocktail receptions and meetings and conferences, • Experience with venue sourcing including extensive knowledge in contracting, negotiation and commission collection may be required, • Experience with event and registration technology, particularly Cvent and Dealogic / Conference Manager may be required, • Experience with virtual platforms including but not limited to; Zoom, Webex and On24 may be required, • Extensive experience in working with and managing senior clients, • Strong leadership experience; both leading and motivating colleagues in a manner that enhances working relationships and encapsulates the company brand and values, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Strong proficiency with Microsoft Office, specifically Excel, • Extensive industry knowledge of new suppliers, venues, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Ability to create best practice and take on new initiatives independently, • Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles, • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively, • Leadership/influencing/negotiation and decision-making skills, • Travel up to 20%At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth., • Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.United States Residents: The base pay for this position ranges from $155,000 to $180,000. This role is also eligible for an annual discretionary bonus. #LI-KM3 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionEvent Operations Coordinator RTM Business Group Hybrid in NY, NJ, CT Full-time 51-200 employees · Market Research Originally posted April 2026; this is a hybrid, full-time role Who We Are: RTM Business Group is a professional development conferences and events company creating high-impact experiences across the EdTech, Healthcare, Government, Medical, and Banking sectors. We partner with Fortune 1000 organizations and bring together senior leaders — including the C-suite — for thoughtfully curated content and real peer-to-peer connection. What truly sets RTM apart is our people and how we work. Our events take place in major cities across the country — Los Angeles, Austin, San Diego, Miami, Chicago, Washington, DC, and more — and our teams travel together to make them happen. This isn’t traditional work travel, it’s a shared, fast-paced, hands-on experience that builds trust, strengthens cross-department relationships and creates lasting friendships. We’re a highly collaborative, energetic group that values ownership, accountability, and showing up for one another. We work hard, move quickly, and celebrate wins together — on the road and at home. Why RTM: We move fast, we travel together, and we build things that matter. At RTM, you’ll be part of a team that takes ownership of their work, supports each other across departments, and genuinely enjoys what they do. If you’re someone who thrives in a dynamic environment and wants to grow with a company that invests in its people, you’ll fit right in. About the Role: RTM is looking for an enthusiastic, organized, and driven Event Operations Coordinator to join our Event Operations team. In this role, you’ll manage the end-to-end logistics associated with planning, coordinating, and executing our conferences and events — from rooming lists and vendor relationships to on-site execution at our partner hotels. We partner with major hotel brands including Marriott, Hyatt, Hilton, and IHG. You’ll serve as a primary point of contact for group rooming lists and external vendor coordination, while also collaborating closely with our Production, Delegate Acquisition, and Vendor Sales teams to ensure every attendee has an exceptional experience. This role is hybrid in NY, NJ, and CT, with 3 days per week in the office. Who You Are: • You love to travel and genuinely enjoy meeting new people, • You can juggle multiple projects simultaneously without dropping the ball, • You are an exceptional communicator — in writing and on the phone, • You’re a self-starter who is highly organized, detail-oriented, and committed to accuracy, • You work well under pressure and know how to prioritize competing deadlines, • You follow up and follow through — every time, • You’re comfortable with technology and pick up new tools quickly, • You’re passionate about professional development and the events worldResponsibilities:, • Plan, coordinate, and execute meetings, conferences, seminars, and special events from start to finish, • Manage all phases of event logistics through detailed communication, including meeting room layouts, hotel rooming lists, transportation, A/V equipment, event registration, and on-site execution, • Travel nationally for up to 6 events per year, typically 4–5 days per event, • Work with external vendors on A/V, entertainment, lighting, event supplies, and other event inventory needs, • Create, monitor, and manage event timelines and attendee profiles in Airtable, • Collaborate with internal teams to produce event collateral, materials, and post-event follow-up activities, • Build and maintain relationships with a diverse network of individuals, vendors, and hotel partners Skills and Qualifications • Ability to travel, • Bachelor's degree, • Self-starter, extremely organized and detailed-oriented with a strong commitment to accuracy, • Must be proactive and have the ability to work under pressure, • Balance and prioritize multiple deadlines at once, • Exceptional follow-up and follow-through skills, • Competency with technology and ability to learn new software and applications, • Ability to quickly learn new software and applications, • Professional telephone skills and writing skills for communication with attendeesPreferred Qualifications, • Experience with Airtable, CVENT, Alchemer, or Adalo, • Prior experience working with group catering or hospitality at a major hotel brand (Marriott, Hyatt, Hilton, IHG), • 1–2 years of experience in the hospitality industry (internship experience qualifies)The Benefits of Working with RTM Business Group, • 15+ PTO Days, • Flexible/Hybrid work model (work from home and remote opportunities), • Medical/dental/vision coverage, • We offer a 401k matching plan that will begin after 9 months of continuous full time employment, starting on the first month after eligibility, • Pre-tax commuter benefits, • Travel to major cities (all expenses paid), • Opportunity for lateral and vertical movement within the company, inter/intra departmentally Salary $45,000 + Quarterly Bonuses RTM Business Group, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, disability, or any other federal, state, or local protected class.

Job Description About Vibe At Vibe.co, we're reimagining how brands reach audiences in the age of streaming. We believe streaming TV is no longer just a brand awareness play, it's the next great performance marketing channel. We're building the infrastructure to unlock this $100B opportunity. Vibe.co provides an Audience First Streaming TV Advertising solution for marketers to unlock TV as a growth channel. Our all-in-one solution combines hyper-targeted audience segmentation, AI-powered insights and recommendations, real-time campaign optimization, and incrementality measurement, giving brands of all sizes the precision and transparency they've come to expect from social and search, but on TV. Trusted by over 10,000 brands, Vibe.co reaches more than 120 million households across 500+ apps and channels, delivering an average 250% return on ad spend and 20% sales lift. The company hit a $100 million revenue run rate in under two years, ranking among the ten fastest software companies to reach that milestone. Vibe.co's investors include Hedosophia (an early backer of Spotify, Uber, and Airbnb), Elaia, Singular, QuantumLight (Revolut CEO Nik Storonsky's fund), and Illusian (Supercell CEO Ilkka Paananen's fund), as well as angel investors including Carolyn Everson, board member of The Walt Disney Company and Coca-Cola. Nirav Tolia, CEO of Nextdoor, sits on the company's board of directors. Founded in 2022, Vibe.co is widely recognized as the category-defining platform in streaming TV advertising, bringing the power of Meta and Google-style performance marketing to the fastest-growing segment in media. About the Role We create memorable experiences that drive pipeline and strengthen brand presence — across trade shows, partner activations, owned events, VIP dinners, webinars, and more. The calendar is growing fast and so is the ambition behind it. Vibe is rapidly scaling its events strategy across every format - and the quality of execution is what makes or breaks the pipeline we build in the room. Concept, timelines, logistics, vendors, assets - that's you. Responsibilities1. Event Planning & Execution * Manage and execute events (logistics, cross-team collaboration, budget management, communication), from kick-off to post-event wrap-up * Produce conferences, executive dinners, webinars, and trade show appearances throughout the year * Build and maintain detailed event timelines, run-of-show documents, and contingency plans 2. Trade Shows & Vendor Management * Manage all exhibitor requirements and deadlines, oversee booth design, fabrication, shipping, and installation * Track and manage all trade show assets, materials, and equipment across events * Identify, onboard, and manage external vendors, agencies, and freelancers across all event types * Negotiate contracts and pricing with suppliers to maximize value without compromising quality and relationships 3. Creative & Brand Collateral * Brief and coordinate with internal teams to produce event collateral (flyers, signage, presentations) * Manage branded merchandise production — including apparel such as T-shirts — from design to delivery * Ensure all visual assets are on-brand, proofread, and delivered ahead of production deadlines * Consolidate feedback across stakeholders and drive collateral revisions to final approval 5. Budget, Operations & ROI * Own the budget on event level, track spending in real time, and flag variances proactively to leadership * Perform against and report on clear success metrics tied to business outcomes (attendance, pipeline, impact, ROI, ,...) * Ensure every experience ladders to a clear narrative, audience strategy, and intended outcome Ideal Profile * 3-5 years of experience in event or experiential marketing, or a related role * Previous experience trade shows, dinners, webinars — with real hands-on ownership is a plus * Highly organized, with the ability to juggle multiple events simultaneously under tight deadlines * Strong vendor negotiation and budget management skills * Excellent cross-functional communication - comfortable working with Sales, Enablement, Marketing, and Design teams * Comfortable building process in a fast-moving environment - you improve the playbook from event to event and apply learnings directly * Willingness to travel and work flexible hours around event schedules * Experience with event management tools (e.g., Splash, Eventbrite, Cvent) is a plus Our Interview Process We respect your time. Here's exactly what to expect — no surprises, no ghosting. * Recruiter screen — 30 min. We'll share context; you'll share yours. * Manager interview — Meet the person you'd work with directly. * Take-home assignment + live debrief — A real problem, not a trick. We'll work through it together. * Calibration interview — A senior leader joins to ensure we're holding a consistent, high bar. * Offer — Fast. We don't let good decisions sit. * (Senior roles only) Reference checks — Two calls, handled with discretion. Our Values At Vibe, we run on three values: Impact, Ambition, and Urgency. We tie every goal to a real business outcome, think 10x rather than settling for good enough, and move daily rather than waiting for perfect conditions. You’ll thrive here if you own outcomes without needing direction, default to action, and hold yourself to results, not effort. This is a high-performance environment with high-performance rewards: you’ll work alongside people who push you, with real ownership over hard problems in a market that’s moving fast. If that sounds like the best version of your career, we want to meet you. What We Offer For candidates in New York, NY, the pay range for this role is $100,000–$130,000. At Vibe, we want you to build something, own something, and grow fast. Here's how we back that up: * Variable pay — based on objectives you hit. No arbitrary targets. * Hybrid flexibility — We're in NYC's Flatiron District and our team is in 3x a week! * Full health coverage — Comprehensive medical, dental, and vision insurance. * 401(k) with matching — We invest in your future, not just your output. * Unlimited PTO — Take the time you need. We measure results, not hours. * Parental leave — Paid leave for all parents. * Annual offsite — The whole team, once a year, somewhere worth the trip. Equal Opportunity Vibe is an equal opportunity employer. We evaluate all applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law. We believe the best ideas come from teams with different backgrounds, perspectives, and experiences. If you need a reasonable accommodation during the application or interview process, please let us know. Referral Instructions Being referred? Ask your contact to submit your application directly on your behalf.

Job DescriptionBuilding A Brand Starts With Our Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at Location: Jersey City, NJ / Hybrid (3 days in office, subject to change at any time), must reside in tri state area to commute to work. What You Would Get To Do: The Associate Event Technology Manager supports the delivery and execution of event technology solutions, including registration websites, event platforms, and data management, working closely with clients and internal event delivery teams. The role is responsible for building, configuring, and supporting event technology platforms, managing event databases, and producing accurate reporting using advanced Microsoft Excel skills. This position also provides technology and coordination support for live events and meetings as required, helping to ensure event technology is implemented effectively and contributes to a smooth overall event experience. Domestic and/or international travel may be required with this role. Your Contributions • Lead the end-to-end implementation and project management of event registration websites, mobile apps, and related event technology platforms for assigned events, from initial setup through live execution and post-event closeout., • Act as a primary point of contact for clients on event technology matters, maintaining direct communication and confidently representing the agency's technical expertise. Provide informed recommendations on platform selection, attendee experience design, and implementation approaches based on event objectives., • Configure, test, and execute event technology systems, balancing multiple concurrent projects while managing timelines, dependencies, and deliverables across internal teams, vendors, and clients., • Proactively troubleshoot and resolve technical issues, both remotely and onsite, exercising sound judgment to address challenges without the need for constant senior escalation., • During live events, serve as the lead onsite Event Technology representative when assigned, overseeing registration desk operations, system performance, and onsite troubleshooting, and directing supporting team members as required to ensure seamless delivery., • Manage all technology-related client communications, including save-the-dates, invitations, registration process, confirmations, post-event surveys, and system-driven attendee communications., • Oversee database and list management, ensuring accuracy, consistency, compliance, and effective segmentation. Produce registration reports, year-on-year comparisons, attendance insights, and event analytics to support decision-making., • Coordinate the production and execution of technology-enabled event materials such as name badges, tent cards, place cards, signage, agendas, confirmations, and departure notices, where applicable., • Partner closely with Event Delivery, Production, and Content teams to ensure event technology is fully integrated into overall programme logistics and onsite operations., • Contribute to budget development support by gathering and validating technology-related costs, liaising with vendors, identifying cost efficiencies or value-add opportunities, and supporting post-event reconciliation and follow-up. While not a direct budget owner, inputs materially inform budget and resourcing decisions., • Design and support registration desk flow and onsite setup, ensuring efficient attendee check-in experiences and operational readiness., • Create and distribute post event client surveys, • Maintain comprehensive event documentation, files, and records in line with standard operating procedures, compliance requirements, and audit standards, ensuring continuity across teams and projects., • Actively contribute to the continuous improvement of the Event Technology function by sharing learnings, communicating platform or vendor updates, and recommending process improvements or best practices that enhance consistency and quality across the team., • Bachelor's Degree preferred, • 2-4+ years of experience in Attendee Data Management and Event Technology, including entry level meeting planning and coordination with registration and event technology, • Advanced proficiency in Microsoft Office, with a strong emphasis on Excel (including functions such as VLOOKUP) and working knowledge of PowerPoint., • Proficiency with event registration platforms such as Cvent, Splash, Certain, Aventri, Eventbrite, or similar systems., • Experience with virtual meeting and event platforms including Zoom, WebEx, Intrado, GlobalMeet/TalkPoint, SpotMe, Concise Chime, or comparable technologies., • Working knowledge of integrating customer relationship management tools (e.g., Marketo, Salesforce, DealCloud) with event registration and management platforms., • General knowledge of HTML and CSS is a plus; additional programming or scripting experience is advantageous but not required., • Strong project management skills, with the ability to manage multiple projects and competing priorities simultaneously., • Clear, professional written and verbal communication skills, with the ability to engage effectively with clients, vendors, and internal teams., • Client-focused, adaptable, and approachable, with the ability to adjust communication style to meet varying client needs and working environments., • Motivated self-starter with the ability to follow direction, work independently, and apply innovative thinking when solving problems., • Awareness of industry suppliers, emerging technologies, and best practices within event technology., • Flexible and willing to work outside standard business hours, including evenings and weekends, and to travel or provide remote support for live events as required., • 20%-40% Travel Requirement, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-SD1 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: New York. This is a hybrid role, must live in the NY tri state area and be able to go into office. Learn more at What You Would Get To Do In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Associate Project Manager will consistently deliver exceptional service to our high-touch clients through excellent project management and creative solutions. This position will support virtual, in-person and hybrid events which include but are not limited to; internal programs, client-facing events including conferences, hospitality, thought leadership, sporting, and cultural programs. There is a requirement for onsite events to travel domestically or abroad as required. There is a requirement for onsite events to travel domestically or abroad as required. Your Contributions • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating and managing site selections, contract management for venues and suppliers, • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.), • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders, • Ensure adherence to the client's standards of operation and policies and that compliance and risk guidelines are followed, • Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements, • Track time spent to projects to accurately reflect the work being done, • Co-plan with colleagues and the client on larger scale programs; strong team player, • 2-4+ years' event management experience, preferably in a corporate or financial environment, • Proficient with Microsoft Office applications such as PowerPoint and Excel, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience preferred – Webex and Zoom experience a plus, • Leadership/influencing/negotiation and decision-making skills, • Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Willing to travel to various locations for site-visits and on-site management of events, • Experience working with large and complex databases preferred, Cvent experience preferred, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at What You Would Get To Do Fixed-term contract until December 2026. (Potential to transfer to permanent) The Project Manager is a key member of FIRST's global Events & Experiences team, delivering exceptional service through superior project management. This role leads, manages, and executes virtual, hybrid, and in-person events worldwide, overseeing the full project lifecycle from concept to reconciliation. Responsible for client relationships, budget management, vendor negotiations, and team leadership, the Project Manager ensures seamless event execution while maximizing efficiency and profitability. Your Contributions • Manage and prioritize the execution of small to mid-sized virtual, hybrid, and in-person events, while supporting the project management of large multi-day events., • Sourcing, negotiating, contracting and managing supplier selection, increasing profitability where possible, • Liaise with the clients and vendors to ensure all logistics and requirements are fulfilled, • Manage and maintain all event documents to keep the project team aligned, including but not limited to: Operations Decks, Timelines, Budgets, Staffing Plans, etc., • Coordinate and run virtual events, rehearsals, technical checks with clients, speakers, etc., • Work directly with hotels and venues to facilitate the needs to the meeting in both pre-planning and onsite delivery of the events, • Manage and work directly with vendors (e.g., florists, gifting vendors, caterers, musicians, furniture rental companies, photographers, etc.), • As required, work with local partners or authorities to manage permitting or other specific logistics connected to non-standard venues, experiences, • Support other members of the Events & Experiences team when applicable in any of the following capacities: speaker management, one-on-one coordinator, rooms manager, ground transportation, data entry, etc., • Collaborate with the various internal departments such as Venue Sourcing, Event Technology, Technical Production, Creative & Design and Strategy teams on project elements; by briefing, directing, keeping track of progress in order to be constantly aware and able to present feedback and updates to clients, • Help manage event communications, ensuring any issues or changes that might impact events are escalated or approved through proper channels and are documented, • Follow and adhere to all FIRST standards and practices connected to successful project management, • Create and manage event budgets, including invoicing, reconciliation, and cashflow tracking, • Track time spent to projects to accurately reflect the work being done, • Stay informed about industry trends, suppliers, and best practices, participating in events to expand professional networks, • Proficient with G suite, Zoom and Microsoft Office Suite (including Outlook and Excel, Teams and SharePoint), • Proficient in Excel Budget management and reconciliation, • Strong presentation creation and formatting skills, • Familiarity with web-based event platforms such as Zoom, vFairs, SpotMe, Cvent, GlobalMeet, and lntrado, • Awareness of Technical Production and Creative Asset Management fulfillment preferred, not required, • Cvent experience preferred, • SalesForce experience desirable, • Very good oral and written communication skills, • Strong attention to detail, • Demonstrated ability to collaborate with colleagues at all levels, • Strong adaptability to situations and ever-changing demands, • Highly organized self-starter with excellent time management skills to handle multiple tasks and meet strict deadlines, • Calm and flexible approach to handling the pressure and stress of ever-changing demands, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-MV1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at Location: New York, NY (Hybrid) Must reside in the tri-state area to be able to go into office 3 days a week, subject to change. What You Would Get To Do The Project Manager, Portfolio Specialist will play a pivotal role in delivering high-touch hospitality experiences for the Investment Banking Division of a major financial institution. Acting as the primary point of contact for executive-level dining and event arrangements, this individual will curate and manage high-end dining experiences, cultivate relationships with top-tier restaurants, and ensure seamless execution for senior banking executives and VIP clients. This role requires an understanding of luxury hospitality, strong relationship management skills, and the ability to anticipate and deliver white-glove service in a fast-paced, high-stakes environment. Your Contributions Concierge & Event Management * • Plan, coordinate, and execute intimate, high-end dining experiences and events for C-suite executives and VIP clients, ensuring flawless service and attention to detail., • Oversee the full event lifecycle, including venue sourcing, contract negotiation, logistics planning, guest management, and budget reconciliation., • Cultivate and maintain relationships with top-tier restaurants and hospitality partners to secure priority reservations, exclusive access, and VIP experiences., • Work closely with internal banking stakeholders to align dining and event experiences with business objectives, client engagement strategies, and relationship-building goals., • Conduct site visits, evaluate new and existing venues, negotiate partnerships, and stay informed on hospitality trends to enhance event offerings., • Secure tickets for premium entertainment experiences through direct contacts, brokers, or concierge services, ensuring seamless booking, budget approval, and reconciliation., • Prepare detailed client briefings for every dinner and event, track attendees, and maintain a database of concierge activity, integrating insights with broader marketing and event initiatives., • Manage and mentor a team, which may include up to 5 direct reports. Management responsibilities, if applicable as not all Project Manager, Portfolio Specialist have people management responsibilities, include:, • Managing vacation schedules for direct reports ensuring coverage for the client at all times including providing coverage when team members are out of the office on vacation or for an event, • Oversee workload of the team ensuring day to day understanding of capacity/pressure points, • Management of staffing assignments considering individual team members capacities and capabilities, • Management of personal development reviews for direct reports, • Lead and motivate direct reports, encouraging a productive and positive atmosphere, • Work with the team to ensure adherence to the client's standards of operation and policies; ensure compliance and risk guidelines are followed Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact if you need accommodation at any stage of the recruitment process. • 5-7+ years in event management, corporate hospitality, or luxury concierge services, ideally in the financial or corporate sector with exposure to C-suite executives., • Proficient with Microsoft Office applications such as PowerPoint and Excel, • Experience with event management platforms (e.g., Cvent) to track attendees, budgets, and venue data for reporting and strategic planning., • Strong network and established relationships within the fine dining and hospitality industry in major cities; knowledge of key restaurants in global financial hubs is a plus., • Exceptional ability to build and maintain partnerships with high-end venues, vendors, and executive clients., • Ability to manage multiple high-touch requests simultaneously while maintaining precision and discretion., • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM1 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionEvent Marketing Specialist (Healthcare, Hybrid, New York) Location: New York CityJob Type: Full-Time, Hybrid/ minimum of 3 days a week in the office Job Reports To: Director of MarketingSalary Range: $70,000 - $80,000About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com. Job-Role Description: As our Event Marketing Specialist, you'll play a key role in driving Phamily's growth within health systems and medical practices through impactful events, both in-person and virtual. You'll help plan, execute, and optimize our event strategy to generate awareness, nurture relationships, and create meaningful engagement opportunities with healthcare decision-makers. Events are key touch points that enable us to deepen our relationship with our target audiences. You'll understand our broader strategy and create in-person opportunities that facilitate meaningful engagement. You'll collaborate across marketing, sales, customer success, and leadership to ensure every event—whether it's a national trade show, regional dinner and roundtable, or webinar—delivers measurable business impact. This role is perfect for a detail-oriented marketer who thrives on logistics, creativity, and flawless execution. Key Responsibilities: • Plan, coordinate, and execute Phamily's B2B event calendar, including trade shows, conferences, webinars, sponsored events, and customer roundtables., • Partner closely with sales and growth teams to define event goals, target audiences, and key success metrics (e.g., lead generation, pipeline acceleration, brand visibility)., • Own logistics end-to-end: registration, sponsorship negotiation, vendor management, booth setup, collateral, shipping, and travel coordination., • Collaborate with content and creative teams to produce engaging event materials—booth messaging, presentations, handouts, and digital assets., • Manage event communications (in partnership with our Demand Generation Manager) including pre- and post-event marketing campaigns, sales outreach, and lead follow-up workflows., • Track and analyze event performance to measure ROI, surface insights, and continuously improve strategy and execution., • Support virtual event programs such as webinars, workshops, and panel discussions that showcase Phamily's thought leadership., • Build and maintain relationships with event organizers, sponsors, and strategic partners across the healthcare industry., • Help identify in-person event, digital event, and sponsorship opportunities that make sense for Phamily when evaluated against our target benchmarks for event marketing investment., • Ensure brand consistency across all event touch points and experiences.Requirements:, • 2–4 years of marketing or event coordination experience, ideally in B2B technology, SaaS, or healthcare., • Strong project management and organizational skills with exceptional attention to detail, with comfort using Asana to build plans and Microsoft Excel to communicate financials., • Excellent communication skills—written, verbal, and interpersonal., • Experience managing vendors, budgets, and event logistics., • Ability to work across teams, meet deadlines, and adapt to changing priorities., • Comfort with CRM and marketing automation tools (e.g., HubSpot, Salesforce) and event platforms (e.g., Zoom, ON24, Cvent), • Willingness to travel occasionally for industry events and team gatherings.Preferred Requirements:, • Entrepreneurial DNA: A 'builder' mentality with the ability to operate effectively in high-ambiguity environments where processes may not be fully fleshed out.Work Style & Logistics, • Hybrid/minimum of 3 days a week in the office, • Occasional travel for the team to on-site or industry events as needed.Our Compensation & Benefits, • Competitive compensation commensurate with experience. ($70,000 - $80,000), • Potential to earn equity based on performance, • Remote-friendly work environment, • Medical, dental, and vision coverage for employees and dependents at a nominal cost, • Paid maternity leave, • FSA and Dependent Care account options, • 401(k) Eligibility after 6 months of full-time employment