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  • Assistant Captain
    Assistant Captain
    5 days ago
    $19–$22 hourly
    Full-time
    Financial District, Manhattan

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate assistant manager to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe's financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

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  • Head Chef
    Head Chef
    1 month ago
    $90000–$130000 yearly
    Full-time
    Manhattan, New York

    Job description: SK Hospitality Group is looking for an experienced Executive Chef to open and manage a two concept - 15,000 square foot space in the heart of the Financial District just steps away from the Wall Street exchange. Upper level will service as an High end Asian Restaurant and the lower level will serve as an upscale-casual latin fusion cuisine. Seeking individual with NYC restaurant experience to oversee and setup the opening for April, 2026! The Executive Chef must have experience creating menus! SK Hospitality Group offers competitive benefits for full-time team members such as: Medical, Dental, and Vision Coverage 401(k) Retirement Program with Employer Match Life and Disability Insurance Plans Ancillary Insurance Plans Employee Assistance Program Fertility & Family Forming Support and Resources Pet Insurance Employee Discounts Leads the daily activities of the BOH operations and team members in accordance with company policies and procedures and works concurrently with the General Manager ensuring a successful operation. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Ensuring that all needs of the guests are accommodated. Ensures the general cleanliness of the BOH and the entire venue. Conducts decision-making process for interviewing, hiring, and training new applicants. Oversee the scheduling, growth opportunities, and team member development of all BOH team members. Responsible for all BOH job performance reviews. Oversee BOH operations to ensure safety, quality, recipe accuracy, and financial profitability. Supervise the execution of regular service, catering, take-out, delivery, and all in/off-venue events. Possesses in-depth knowledge of operational systems, which includes payroll, inventory, and purchasing. Responsible, with the General Manager, for maintaining the venue’s monthly Profit & Loss statement standards. Ensures Department of Health and company sanitation standards. Ensures that the venue is compliant with all federal, state, and local laws and regulations; and company policies. Coaches and develops BOH team members by setting clear guidelines and expectations. Ensures that all mechanical systems are in good working order and compliant with all federal, state, and local ordinances. Ensures all team members are compliant with all BOH standards and procedures. Possesses in-depth knowledge of all food menus and the venue. Organize, develop and produce new recipes for potential new menu items and specials. Ensures expediting standards. Communicates clearly and concisely with all team members during service. Practical knowledge of the job duties of all supervised team members. Oversees the replacement or repair of all breakage and damage to equipment or furniture. Attends, leads, and participates in any training sessions, departmental meetings daily pre-shift meetings. Portrays a positive and professional attitude. WORKING KNOWLEDGE: Minimum 5 years of previous culinary experience as an Executive Chef or Senior Sous Chef within a high-volume kitchen setting is essential. Strong menu planning, ability to coach, build a team, problem solve, and leadership skills required. Demonstrated financial acumen with P&L statements, and labor models is required. Must be organized, self-motivated, and proactive with strong attention to detail. Proficient with computers, POS, and technology SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions Must have strong problem-solving skills Excellent written and verbal communication skills required Ability to work under pressure and meet deadlines Must have good positive energy throughout the day Must be able to read the computer monitors and print legibly Must be able to bend, kneel, sit, and/or stand for extended periods of time Must be able to move quickly through work and set the pace in the office Must be able to push and lift up to 40 lbs. Small to Medium office environment Office, Nightclub, Bar, Lounge, and/or Restaurant working environment Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Maintain a professional, neat, and well-groomed appearance adhering to Company standards Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner Ability to maintain a high level of confidentiality Ability to handle a fast-paced, busy, and somewhat stressful environment Compensation Details Compensation: Salary ($95,000.00 - $130,000.00) Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Dining Discounts, Wellness Program Required Skills Leadership Teamwork Customer Service Orientation Time Management Adaptability Conflict Resolution Mentoring Attention to Safety Standards Creativity in Menu Development Financial Management Operational Efficiency Communication Skills Stress Management Interpersonal Skills Organizational Skills

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