Intermodal Dispatcher
1 month ago
Newark
Job Description Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver. Essential Functions: • Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching., • Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs., • Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure., • Apply any additional charges including and notify customer service of changes., • Track/Maintain yard report, MDR, CNI, and Divisional Pool, • Actively participate in driver recruiting and retention, • Request rail billing, • Processes ATP’s and Non-Productive pay. Review preliminary payroll, • Oversee drivers HOS and ELD updating, • Manage roadside repair, • Oversee and manage Rail/Port pins – reservations – LFD, • Data entry skills; Good communication and organizational skills Operations Manager Coordination of Others: Drivers Confidential Data: Driver and Owner/Operator pay information; customer accounts; dispatch activities