Job Summary We are seeking a motivated and detail-oriented Real Estate Assistant to support our real estate team in various administrative tasks. The ideal candidate will possess strong organizational skills and a customer service mindset, ensuring smooth operations within the office. This role is essential in helping our team manage client interactions, maintain schedules, and handle documentation efficiently. Responsibilities - Provide administrative support to real estate agents, including managing calendars and scheduling appointments. - Assist with data entry and maintain accurate records of transactions and client information. - Create and publish content for social media platforms (WeChat, Facebook, Instagram, etc.) - Design property flyers, email campaigns, and other marketing materials - Support real estate listing promotions, open houses, and company events - Track and report marketing performance metrics - Handle customer inquiries with professionalism and provide exceptional customer service. - Proofread documents for accuracy and completeness before distribution. - Organize and maintain office files, ensuring easy access to important documents. - Utilize Google Workspace tools for document creation, sharing, and collaboration. - Support the team in preparing marketing materials and listings for properties. - Coordinate open houses and property showings, ensuring all logistics are handled smoothly. Experience - Proven experience in an office environment; - Strong organizational skills with the ability to manage multiple tasks effectively. - Proficiency in Google Workspace applications (Docs, Sheets, Drive) is essential. - Proficiency in Canva - Strong time management skills to prioritize tasks efficiently. - Attention to detail for proofreading documents and maintaining accurate records. If you are passionate about real estate and possess the necessary skills to thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Real Estate Assistant. Job Type: Full-time Pay: $16.50 - $20.00 per hour Expected hours: 40 per week Benefits: Professional development assistance Referral program Work Location: In person
We are seeking a dedicated and enthusiastic Customer Support Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and handle inquiries with professionalism will be key to ensuring customer satisfaction and loyalty. Duties Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to clients. Assist customers with troubleshooting issues and resolving complaints. Maintain detailed records of customer interactions through data entry into our systems. Demonstrate excellent phone etiquette while managing multiple calls. Collaborate with team members to improve client services and enhance the overall customer experience. Stay updated on product knowledge and company policies to provide informed support. Experience Previous experience in customer service or customer support is preferred but not mandatory. Proficiency in English and Spanish is a must and required; multilingual skills are a plus. Strong communication skills, both verbal and written, are essential for effective client interaction. Familiarity with office software and computerized systems for data entry is necessary. A positive attitude and the ability to work well under pressure in a fast-paced environment. Join us as we strive to provide outstanding support to our customers while fostering a collaborative work environment. We look forward to welcoming you to our team!