E-Commerce Executive
hace 5 días
New York
DL1961 is a premium essentials brand with roots in vertical integration. Offering elevated denim, knits, and ready-to-wear, for women, men, kids, and pets. They believe in meticulously crafted pieces designed to carry you through all of life’s stages. In addition to their own low-impact factory, DL1961 strategically partners with sustainable manufacturers around the world to produce high quality essentials perfect for everyday wear. Named one of Fast Company’s Most Innovative Companies in 2023, this press-loved brand is a perennial favorite of editors and celebrities alike. Learn more about DL1961 and shop the full styles and looks on ___ Role Overview The E-Commerce Executiveis responsible for the day-to-day management, performance optimization, and growth of the DL1961 and Warp + Weft direct-to-consumer platforms. This role owns site execution across merchandising, sales, operations, and customer experience, while partnering closely with Marketing, Planning, Creative, Customer Service, and Sales teams to drive profitable growth. This role requires onsite availability, Monday through Friday, 9am to 5:30pm. Job Responsibilities • Manage the maintenance, sales,and growth of DL1961and Warp + Weft e-commerce platforms., • Serve as the primaryday-to-day owner of Shopify and all third-party integrations, ensuring site stability, speed, and functionality., • Strategically merchandise products to maximizeconversion, AOV, and discovery by optimizing collections, navigation, filters, search, and PDPs on a weekly basis., • Execute ongoingCRO initiatives, including merchandising tests, PDP enhancements, and upsell/cross-sell strategies., • Assist in updating and executing e-commerce marketing calendars coveringlaunches, email campaigns, homepages, events, promotions, and markdowns in collaboration with the Head of E-Commerce., • Ensure accuracyof pricing, promotions, creative, inventory, and timing acrossall site updatesand campaigns., • Proactively improvesite flow, reducereturns, increase exchanges, and enhance the shopping experience using customer feedback, returns data, and site behavior insights., • Coordinate with Sales and Planning teamsto allocate and manage inventory for online channelsin alignment with the marketing calendar., • Monitor daily,weekly, and monthlysales performance againsttargets and proactively recommend pivots when goals are not met., • Assist Planningream in product setup, imagery,copy, pricing, tagging,and merchandising readiness per season., • Collaborate with Marketing, Graphic Design, Copy, Third-Party Agencies,PK Team, and Technology partnersto execute site strategies, creative updates, and functional improvements., • Review post-campaign performance, Shopify sales and returnsand present insights,learnings, performance trends and recommendations in partnership with the Growth Marketing Associate., • Conduct ongoingcompetitor research across site experience, promotions, pricing, email, loyalty,and value-added features, and share findings with the Head of E-Commerce and Head of Marketing., • Troubleshoot escalated customer issues in coordination with the E-Commerce Customer Service Team and guide resolutions., • Periodically completefull purchase-cycle audits(desktop and mobile)to assess site experience, checkout, post-purchase flow, and fulfillment accuracy., • Provide escalation support and oversight for customer service operations., • Ensure sites meet and uphold compliance and accessibility standards. Desired Skills & Experience • 3–5+ years of e-commerce experience managing direct-to-consumer websites, preferably withinfashion or apparel., • 3-5 years experience in apparel is preferred., • Hands-on experience managing Shopify platforms, including product setup, merchandising, promotions, and site updates., • Proficiency with Google Analytics, Google Search Console, Google Optimize or other A/B testing platforms, and Facebook Analytics., • Proficiency with Listrak, Klaviyoor other email marketing platforms., • Strong understanding of site merchandising, navigation, and productpresentation to drive conversion and AOV., • Data-driven mindsetwith the ability to analyze sales,customer behavior, and performance trends., • Familiarity with CRO best practices, SEO fundamentals, and e-commerce optimization tools., • Strong organizational and project management skills with the ability to manage multiple priorities., • Clear communicator with a proactive, ownership-driven approach. The approximate pay range for this position is $60 to 70K. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Join us in our pursuit of better. We have higher standards. We believe you should feel good about the jeans you put on your body. That’s why our innovative facilities are fully compliant with International Social, Environmental & Quality Standards. Plus, we’re committed to ethical practices, fair wages, reasonable hours, positive working conditions & career advancement opportunities for all our people. We’re doing right by the planet, and the people on it too. Sustainability is the foundation of which we pride ourselves on. We are the future of fashion! DL1961 offers a competitive & comprehensive benefits package inclusive of: • Medical, Dental & Vision coverage, • Company sponsored Life & Disability benefits | Voluntary Benefits, • Associate Discount, Clothing Allowance & Sample Sales, • Commuter Benefit Program, • Paid Time Off including vacation, sick, & floating holiday, • Paid holidays by the Company, • 401(K) – an investment for your future!, • Our Office Space is located in Soho!, • Summer Fridays, • Companywide events, outings, recognition programs, birthday celebrations & wellness initiatives DL1961 is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status. Thank you for your interest in DL1961. We look forward to reviewing your application! Discover us @ ___ + ___