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  • Assistant Amenity Manager
    Assistant Amenity Manager
    il y a 20 jours
    Temps plein
    Manhattan, New York

    This job location is in Bushwick Brooklyn. Full-time, Mid-shifts and Evening shifts, Sunday-Thursday. Pay rate of $20-25 per hour, depending on experience. YOUR MISSION as an Assistant Amenity Manager To assist in planning and executing a comprehensive lifestyle and amenity program for a large luxury apartment building in the Bushwick neighborhood, while building strong relationships with your staff to achieve results. Evening and weekend shifts will be required for this role. What You’ll Do • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Supervise and manage front desk, fitness, pool, and package room team members, in Amenity Manager’s absence, • Ensure all health and safety procedures are adhered to according to law, • Assist in operating and managing the URBN Playground application, its accompanying software, and property management software for the property, • Promote and sell amenity memberships, fitness packages, and/or event tickets, and services on the app, • Assist in building relationships with customers to understand their needs and interests, especially as it relates to our application services, • Assist in driving membership sales on a monthly basis through promotions, daily interactions with residents, and staff engagement, • Assist in planning and executing programming and events, • Provide reports regarding app usage, customer engagement, and attendance at facilities and events, • Assist in budget and revenue projections, including labor cost management and revenue projections from concierge sales, • May be required to work line staff shifts (Front Desk, Package Room, Lifeguard, etc.) to cover for emergencies or absences, • Be the face of URBN Playground in Amenity Manager’s absence for all customer questions, concerns, and needs YOU’RE GOOD AT • Interacting with people, • Getting things done, • Negotiating with and managing people to get things done, • Scheduling and sending important reminders, • Using proprietary technology systems and software, • Customer service and proactive hospitality, • Promoting services and partnerships, • Creating and managing budgets, • Noticing the little details and taking action to improve, • Using sound judgement to make decisions independently, • Dealing with challenging situations and responding to emergencies, • Being accountable and taking responsibility, • Handling phone calls and emails in a professional and efficient manner, • Building relationships with and coaching team members to maintain smooth operations YOU NEED • A college degree or higher qualification, or equivalent experience, • Prior work experience in the fitness or hotel industry, • Be able to obtain CPR and First Aid certification within three months of employment, • Prior experience in people and schedule management strongly preferred, • A great sense of humor and sense of fun BROWNIE POINTS • Prior experience overseeing and working events, • Familiar with property manager software, • Lifeguard, fitness, pool, or hotel-related certification, • Additional language skills

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  • Front Desk Agent
    Front Desk Agent
    il y a 1 mois
    $20–$25 par heure
    Temps plein
    Manhattan, New York

    We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities Greet guests with a welcoming smile and friendly demeanor Perform all guest check-in and check-out procedures Obtain or confirm guest information, assign rooms, activate and distribute keys, etc. Collect payment for room charges and other fees Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Inform guests of hotel amenities and offerings Be informed and up-to-date on all types of room accommodation and availability Communicate with housekeeping, room service and security staff as necessary Provide local information on restaurants, special sites, activities, etc. Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Take and deliver messages for guests Store luggage and valuables as needed Assist with and book tours and activities for guests Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Front Desk Agent Requirements and Qualifications High school diploma or GED equivalent preferred Previous experience in customer service and/or hospitality industry preferred Experience using hotel booking software a plus Computer literate and proficient using Microsoft Suite Personable and outgoing when dealing with guests Professional phone demeanor Excellent customer service skills Ability to maintain calm, polite, and patient in stressful situations Organized and detail-oriented Ability to connect with guests and consistently give them a positive customer experience

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  • Front Desk Agent
    Front Desk Agent
    il y a 2 mois
    $21–$26 par heure
    Temps plein
    Manhattan, New York

    We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities • Greet guests with a welcoming smile and friendly demeanor, • Perform all guest check-in and check-out procedures, • Obtain or confirm guest information, assign rooms, activate and distribute keys, etc., • Collect payment for room charges and other fees, • Answer phones and direct calls to appropriate personnel, • Check and send emails, • Make and confirm reservations, • Maintain a clean and tidy workspace at all times, • Inform guests of hotel amenities and offerings, • Be informed and up-to-date on all types of room accommodation and availability, • Communicate with housekeeping, room service and security staff as necessary, • Provide local information on restaurants, special sites, activities, etc., • Resolve customer complaints and problems calmly and effectively, • Notify management of any serious issues that you cannot resolve, • Take and deliver messages for guests, • Store luggage and valuables as needed, • Assist with and book tours and activities for guests, • Maintain a friendly, personable disposition, • High school diploma or GED equivalent preferred, • Previous experience in customer service and/or hospitality industry preferred, • Experience using hotel booking software a plus, • Computer literate and proficient using Microsoft Suite, • Personable and outgoing when dealing with guests, • Professional phone demeanor, • Excellent customer service skills, • Ability to maintain calm, polite, and patient in stressful situations, • Organized and detail-oriented, • Ability to connect with guests and consistently give them a positive customer experience

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  • Leasing Agent
    Leasing Agent
    il y a 2 mois
    Temps plein
    Sunset Park, Brooklyn

    About the job At Openigloo, we're re-imagining the rental experience in NYC by combining trust-driven technology, vetted inventory, and agents who actually care about the renter experience. We're growing fast and looking for experienced residential rental agents (1-3 years) who want real leads, real support, and real earning potential - without desk fees, cold prospecting, or outdated brokerage models. What You'll Do • Work qualified inbound renter leads generated through Openigloo, • Guide clients through tours, applications, approvals, and lease execution, • Match renters with listings that truly fit their needs, • Manage a strong pipeline and close consistently, • Collaborate with internal teams to move deals efficiently, • Represent the Openigloo brand with professionalism and integrity What Success Looks Like • Consistently closing multiple rentals per month, • Strong follow-up, organization, and client communication, • Ability to move fast while maintaining a high-quality renter experience, • Competitive commission structure (high earning potential), • High-intent inbound leads that already trust the platform, • A strong mix of rent-stabilized & in-house listings, • International & relocation leads, supported by in-house guarantor solutions, • No desk fees + faster-than-industry commission payouts, • Monthly marketing stipend, • A dedicated Agent Success team to help you grow Qualifications • 1-3 years of hands-on experience in NYC residential rentals (leasing, showing, or rental-focused sales), • Active NYS Real Estate License, • Proven ability to manage renter relationships from first contact through lease execution, • Strong verbal and written communication skills with a client-first mindset, • Comfortable working in a high-volume, fast-paced leasing environment, • Ability to manage multiple active clients and listings simultaneously without dropping the ball, • Organized, detail-oriented, and reliable with follow-ups, documentation, and timelines, • Confident interacting with renters, landlords, and property managers in a professional manner

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  • Real Estate Agent
    Real Estate Agent
    il y a 2 mois
    $100000–$300000 par an
    Temps plein
    Williamsburg, Brooklyn

    We are a boutique, design-forward real estate company redefining how Brooklyn rents, buys, and builds community. Rooted in elevated marketing, intentional branding, and a high-touch client experience, our agents don’t just close deals — they shape the neighborhoods they serve. We are selectively expanding and seeking experienced, driven real estate professionals ready to operate at a higher level, grow with real support, and align with a brand as refined as the homes we represent. What Makes Us Different: • Real support, not empty promises. Work alongside leadership actively negotiating deals, launching exclusives, and building meaningful industry relationships — and bringing you into those opportunities., • Design-driven, modern marketing. From cinematic listing content to elevated social strategy and branded campaigns, our platform positions you and your listings above the noise., • High-quality exclusives and consistent deal flow. We specialize in Brooklyn rentals, new development lease-ups, and curated sales opportunities, providing real inventory and strong earning potential., • Boutique culture with real momentum. Collaborative, ambitious, and growth-focused Who You Are: • You are not brand new. You understand the pace of NYC real estate and want an environment that matches your ambition. You likely: • Hold an active New York real estate license, • Have proven experience closing rental or sales transactions in NYC, • Are self-motivated, polished, and client-focused, • Value strong branding, presentation, and professionalism, • Want mentorship, structure, and real opportunity — not just a desk and a split, • Are ready to grow within a brokerage that is actively expanding What You’ll Do: • Represent renters, buyers, and landlords throughout Brooklyn, • Manage inquiries, showings, and negotiations from start to finish, • Market listings through Arché Nest’s elevated digital and social platforms, • Build and maintain long-term client relationships and referral networks, • Collaborate with leadership on exclusives, launches, and strategic opportunities, • Operate with professionalism, integrity, and a hospitality-driven mindset What We Offer: • Competitive commission structure with strong earning potential, • Access to exclusive listings and new development inventory, • Hands-on leadership support and mentorship, • In-house marketing, branding, and social media exposure, • A refined, boutique brand you’ll be proud to represent, • A clear growth path as Arché Nest continues to expand This is an opportunity for agents who want more than just a brokerage — it’s for those seeking a true home base to build something meaningful. If you’re an experienced agent ready to elevate your business and align with a brokerage growing with intention, we’d love to connect.

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