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Job Description Company Overview: At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community. Job Duties and Responsibilities: We are looking for a motivated and customer-focused professional to lead our Cold Cuts Department. The Head of Department is responsible for ensuring the smooth daily operations of the department, maintaining excellent customer service, and driving sales and profitability through effective planning, merchandising, and team management. Key Responsibilities * Lead and supervise department associates, providing training, coaching, and ongoing development to ensure a high-performing team. * Oversee all cold cuts operations, including slicing, weighing, wrapping, and presenting products in line with company standards. * Manage department inventory, ordering, and merchandising to maximize sales and profitability. * Monitor product freshness by conducting daily expiration checks, ensuring proper stock rotation, and maintaining attractive displays. * Ensure compliance with sanitation, food safety, and company operating standards at all times. * Supervise unloading, storage, and handling of refrigerated products to maintain quality and safety. * Maintain a clean, organized, and safe department environment. * Deliver exceptional customer service by assisting shoppers, resolving issues promptly, and creating a welcoming shopping experience. * Oversee equipment usage and maintenance, ensuring proper functionality and reporting concerns as needed. * Collaborate with the store manager to address customer feedback and employee-related matters. Qualifications * High school diploma or equivalent required. * Must be 18 years of age or older. * Previous supervisory or department management experience in food retail, deli, or supermarket setting is strongly preferred. * Strong leadership and team-building skills with the ability to train and motivate others. * Excellent communication and problem-solving abilities. * Ability to lift up to 50 lbs and work in a fast-paced environment. * Knowledge of food safety and sanitation practices. * A passion for people, service, and delivering excellence every day.

Job Description Service Department Associate Company Overview: At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community. Job Duties and Responsibilities: We are looking for a candidate to join our Deli Team! The candidate must be able to provide customer service in a friendly manner. Responsibilities include quality control by checking products for quality and condition. To provide customer service in a professional and enthusiastic manner that consistently follows the Customer Service Standards, to maintain a high level of customer satisfaction by properly handling all inquiries, orders, special orders and returns, and to maintain the appearance and quality of the food in the display cases. Cold Cuts employees work in a fast paced, multitasked environment. Primary job duties include merchandising, stocking, rotating and slicing products per customer’s request. You are required to provide customer service in a friendly and professional manner that consistently follows the standards of NetCost Market to maintain customer satisfaction. • Proactively assist customers within the guidelines outlined in our Customer Service Standards., • Effectively work any station on the service counter (hot case, cold case, sandwich station, bakery, juice bar), and any shift (opening, mid, closing)., • Effectively portion, present, and package merchandise according to customers’ requests and in a way that minimizes shrink and maximizes sales., • Develop and maintain an understanding of the products you are selling/serving., • Maintain a clean, appealing and sanitary work area in accordance with Health Department regulations., • Operate and sanitize all Deli equipment in a safe and proper manner., • Follow portion guidelines, and properly record all samples, demo product, and waste., • Preserve an open level of communication and cooperation with all Kitchen staff, and ask for assistance on the Counter when necessary., • Know store layout/product location to refer the customer to the appropriate aisle when asked., • Attend scheduled Deli Department meetings and all store meetings., • Assist other team members in achieving the goals of the department and the store., • Adhere to all Deli Department and store polices as outlined by the Deli Managers, Staff Member Handbook and Injury and Illness Prevention Plan., • Maintain clean and neat appearance in compliance with Dress Code policy., • Weight, wrap and price products for customers., • Slice products/ cut larger pieces for display at the counter., • Receive, inspect, and store products upon delivery to ensure its quality., • Prepare and place products in display counter, so that they appear attractive and catch the customer’s eye., • Keep the counter and work area clean., • Maintain all food safety standards., • Follow the instructions of managerial staff., • Ensure customers are served quickly, efficiently and in a pleasant manner., • Respond resourcefully to customer requests and concerns., • Provide excellent customer service and ensure clients had an outstanding shopping experience., • Other duties as assigned Required Qualifications: • Ability to deliver friendly, courteous, prompt customer service, • 18 years or older, • Ability to read, write and do simple math problems, • Ability to interpret, understand and follow instructions and solve problems, • Able to work well with others as a team member, • A passion for serving people, • Physical Demands, including standing, walking, carrying, lifting, climbing, kneeling, ability to live up to 50 lbs.

Job Description About Us: Gala Foods is a leading retailer committed to providing high-quality products and exceptional customer service. We are currently seeking a dedicated and experienced Multi-Unit Deli Department Supervisor to join our team and oversee the operations of our Deli departments across multiple locations. Job Description: We are seeking a dynamic and experienced Multi-Unit Deli Department Supervisor is responsible for overseeing the operations of the Deli departments across multiple store locations. The ideal candidate will be overseeing the day-to-day activities, ensuring high-quality customer service, and developing a profitable prepared food and catering program. This role involves managing personnel, ensuring excellent customer service, maintaining high food quality standards, and developing a successful prepared food and catering program. The ideal candidate will have a strong background in deli or food service management, exceptional leadership skills, and a passion for delivering top-notch customer experiences. Key Responsibilities: Operations Management: • Oversee the daily operations of the Deli departments across multiple store locations., • Manage department team members., • Ensure compliance with health and safety regulations and company policies., • Maintain high standards for food quality, presentation, and customer service., • Recruit, train, and develop Deli department staff., • Schedule and coordinate staff to ensure adequate coverage and efficient operations., • Conduct performance evaluations and provide feedback to staff., • Develop and implement a successful prepared food and catering program., • Create and test new menu items, considering customer preferences and seasonal trends., • Ensure exceptional customer service is always provided., • Address customer inquiries, complaints, and feedback promptly and professionally., • Proven experience in deli or food service management, preferably in a multi-unit setting., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to develop and implement programs and processes., • Knowledge of food safety and health regulations., • Strong organizational and problem-solving abilities., • Competitive compensation package., • Health insurance., • 401K plan with company match., • Paid Time Off (PTO)., • Sick days., • Performance based bonus, • Ability to work a flexible schedule, including weekends and holidays, to meet the needs of the business., • Ability to travel between store locations as needed. Multi-Unit Deli Department Supervisor is responsible for overseeing the operations of the Deli departments across multiple store locations.