We're looking for friendly and motivated individuals to join our sales and customer service team! As a Sales and Customer Service Representative, you'll be the face of our company, providing top-notch service to our customers and driving sales growth. Responsibilities: • Respond to customer inquiries via phone, email, and chat, • Provide product information and recommendations to customers, • Resolve customer complaints and issues in a professional and timely manner, • Meet sales targets and contribute to revenue growth, • Collaborate with internal teams to improve customer experience Requirements: • High school diploma or equivalent required, • Excellent communication and interpersonal skills, • Ability to work in a fast-paced environment and prioritize multiple tasks, • Basic computer skills and familiarity with CRM software, • Positive attitude and willingness to learn What We Offer: • Opportunities for career advancement and professional growth, • Comprehensive training program to develop your sales and customer service skills, • Benefits package, including health, dental, and vision insurance, • Paid time off and holidays If You're Interested: Send your resume and a brief introduction to us! We can't wait to hear from you!
Job Title: Medical Assistant / Front Desk Location: RH Medical Urgent Care Employment Type: Full-Time / Part-Time Job Summary: We are seeking a reliable, compassionate, and detail-oriented Medical Assistant/Front Desk Representative to join our team at RH Medical Urgent Care. The ideal candidate will provide both clinical and administrative support, ensuring efficient patient flow, quality care, and excellent customer service. This dual role involves assisting providers with patient care as well as managing front desk operations. Key Responsibilities: Clinical Duties: • Prepare exam rooms, equipment, and supplies for patient visits., • Record and update patient medical histories, vital signs, and other pertinent information., • Assist providers with examinations, procedures, and treatments., • Administer medications, injections, and perform basic lab tests (as permitted by law and training)., • Collect and prepare specimens for laboratory analysis., • Greet patients and visitors with professionalism and compassion., • Register patients, verify insurance, and collect co-pays or payments., • Schedule and confirm patient appointments., • Answer and route phone calls in a timely and courteous manner., • Maintain patient records in the EMR system with accuracy and confidentiality., • Support billing and coding processes as needed., • Handle patient inquiries and resolve concerns, escalating when necessary. Qualifications: • High School Diploma or GED required; Medical Assistant certification preferred (CMA, RMA, or equivalent)., • Previous experience in urgent care, medical office, or healthcare setting strongly preferred., • Knowledge of medical terminology, EMR systems, and insurance verification., • Strong organizational, multitasking, and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced, team-oriented environment. Working Conditions: • Fast-paced urgent care environment., • Evening, weekend, or holiday shifts may be required., • Frequent interaction with patients, providers, and clinical staff. Benefits (if applicable): • Competitive pay based on experience., • Health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for professional development and growth.
Open early, Daily Provisions offers our take on classic bakery items prepared each morning, including signature crullers, homemade baked goods, breakfast sandwiches, and freshly brewed coffee and teas. Throughout the afternoon and evening, Daily Provisions serves made-to-order sandwiches, salads, and seasonal sides, in addition to comforting dishes like our slow-roasted Roast Chicken (best served alongside our selection of cocktails, wine, and beer). Who you are: As a Line Cook, you have a strong passion for food, technique, and an eagerness to learn more, which comes with the opportunity to build on your skills and grow as a leader in the kitchen. The ideal candidate is friendly, curious, and devoted to becoming an integral member of a team that values hard work and attention to every detail. What you’ll do: Consistently support a culture of Enlightened Hospitality Responsible for all aspects of kitchen operations, including preparation, cooking, and portioning of food. Maintains and properly uses all kitchen equipment including fryers, blenders, food processors, mixers and rotisserie. Consistently ensures that prep duties are excellently prepped, seasoned and cooked to the standards taught by Daily Provisions culinary leaders by the designated time of completion. Follows standard operating procedures of all recipes, techniques, and builds sheets of assigned dishes as taught by culinary leaders. Responsible for correct product storage of all mise en place, including labeling and dating procedures. Responsible for maintaining properly sharpened knives and tools and exhibits at least average knife skills in speed and accuracy to maintain a professional line cook's workload. Maintains a clear dish station including but not limited to chemicals, janitorial supplies, and health department standards and assists with deep cleaning schedule. Supports the team (Hospitality and Kitchen) whenever needed (e.g, call-outs, catering, etc.) Has intimate knowledge of Department of Health standards and uses them as a guide to keep kitchen spaces tidy, and to holds the team accountable. What we need from you: 2+ years in a Line Cook position in a similar environment NYC Food Handlers License Ability to walk or stand for long periods of time English fluency and additional languages preferred, but not required What you’ll get from us: Hourly rate of $18 - $19/hr* Comprehensive Medical, Dental, and Vision insurance Paid Time Off to support you with an active life outside of work Paid Parental Leave 51% dining discount throughout the USHG family of restaurants Flexible Spending Options (health care, dependent care, transit & parking) Employee Assistance Program to support overall mental wellbeing Exclusive access to primary care, mental health, and other healthcare services Matched 401(k) to help you invest in your future Generous Employee Referral Program Access to the USHG HUGS Employee Relief Fund Eligibility for the USHG Digital Wallet, where you'll have daily access to earnings and flexible saving options The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None