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Description Starting Salary: $24.50 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you’re a “people person” who enjoys building positive relationships with customers, then this is the job for you! Using your strong communication and problem-solving skills — along with your broad range of financial knowledge — you’ll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs. You’ll get to know customers’ personal financial goals and recommend tailored solutions to help achieve them — like planning for the future, buying a home or opening a new credit card. You’ll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You’ll collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs. You’ll make outbound calls to acquire new customers and schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get • Meaningful work & relationships – You’ll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback., • Commitment to community – Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually, • Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you., • High School degree or GED required, • 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals, • Ability to effectively ask questions and identify needs to improve the customer relationship, • Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions, • Demonstrated skills in using digital technology to support the delivery of business goals, • Aptitude to problem solve and provide solutions to customer issues, • Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration, • Self-motivated, confident and ability to multitask effectively, • Ability to work branch hours, which can include weekends and evenings, • Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS., • Hours per Week: 40, • Work Schedule: Varies with branch needs and may include weekends and evenings, • The salary range for this position is $28.60 - $30.45 per hour, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Description Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You’ll greet our customers in our lobbies. You’re comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You’ll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get • Meaningful work & relationships – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback., • Commitment to community – Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually., • Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you., • High School degree or GED, • Minimum of 6 months experience processing transactions (cash and/or digital payments), • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers, • Strong listening and communication skills, • Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship, • Ability to problem solve and provide solutions to customer issues, • Customer-centric to deliver exceptional service, • Comfortable with using digital technology to support the delivery of business goals, • Ability to work branch hours, which can include weekends and evenings, • 1 year of experience processing transactions (cash and/or digital payments), • Motivates others, like teammates, business partners, and specialists, through collaboration, • Hours per Week: 20, • Work Schedule: Varies with branch needs and may include weekends and evenings, • Pay Transparency, • The salary range for this position is $24.19 - $27.00 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Description Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You’ll greet our customers in our lobbies. You’re comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You’ll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get • Meaningful work & relationships – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback., • Commitment to community – Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually., • Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you., • High School degree or GED, • Minimum of 6 months experience processing transactions (cash and/or digital payments), • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers, • Strong listening and communication skills, • Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship, • Ability to problem solve and provide solutions to customer issues, • Customer-centric to deliver exceptional service, • Comfortable with using digital technology to support the delivery of business goals, • Ability to work branch hours, which can include weekends and evenings, • 1 year of experience processing transactions (cash and/or digital payments), • Motivates others, like teammates, business partners, and specialists, through collaboration, • Hours per Week: 30, • Work Schedule: Varies with branch needs and may include weekends and evenings, • Pay Transparency, • The salary range for this position is $24.19 - $27.00 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Job Description Case Manager | $22–$28/Hour | Manhattan, NY | Temp-to-Perm | Ambulatory Care Setting Location: Manhattan, NY Pay Rate: $22–$28/hour Schedule: Full-Time | Monday–Friday, 9:00 AM – 5:00 PM Setting: Ambulatory Care / Community-Based Services Contract Type: Temp-to-Perm Opportunity Start Date: ASAP Are you passionate about supporting vulnerable adults and helping them access critical resources? A leading Manhattan ambulatory care program is seeking Case Managers for a temp-to-perm role. This is a meaningful opportunity to work directly with clients in need, provide comprehensive assessments, and coordinate services that promote stability and wellbeing. Why This Role Stands Out: * Competitive pay of $22–$28/hour, paid weekly * Monday–Friday daytime schedule (no evenings or weekends) * Opportunity to transition from contract to permanent employment * Collaborative environment with an interdisciplinary team * Direct impact on improving the lives of vulnerable adults in NYC Case Manager Key Responsibilities: * Conduct initial and monthly in-home assessments of clients * Screen for program eligibility and provide triage/emergency interventions * Develop written service plans tailored to client needs * Coordinate healthcare, housing, benefits, and other community resources * Advocate for clients and foster strong partnerships with local agencies * Collaborate with an interdisciplinary team in a mission-driven setting * Maintain accurate and timely documentation Case Manager Position Requirements: * Bachelor’s degree in Social Work, Sociology, Psychology, Human Services, or related field * Minimum 1 year of case management experience * Ability to travel to clients’ homes within NYC Ready to take the next step in your case management career? Apply today and bring your skills to a supportive team making a real difference in the lives of New Yorkers. Company DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

Job DescriptionRequirements We are seeking a highly organized, professional, and detail-oriented Executive Assistant II to provide essential administrative and compliance support to the leadership within the Contract Services Unit of a major transportation and rail transit system. The successful candidate will be responsible for managing complex documentation workflows, ensuring regulatory compliance for contracts, and coordinating critical information between project managers, external consultants, and internal departments. This role requires exceptional proficiency in data management applications and a proactive approach to maintaining administrative efficiency. Key Responsibilities Executive and Contract Services Support * Contract and Document Management: Review contract packages for completeness, proactively research and obtain missing information, and prepare administrative correspondence such as award letters and other related documents. * Administrative Coordination: Coordinate with Agreement Project Managers and Task Leads to ensure all contract-related workflow items are completed accurately and on time, meeting all contractual obligations and unit standards. * Communication and Follow-up: Serve as a key point of contact, following up via email and phone with internal staff and external consultant firms to ensure the timely submission of required paperwork and documentation. * Filing and Records Maintenance: Maintain organized electronic file folders in SharePoint, Access, and Excel, and manage the electronic filing of all appropriate paperwork. * Audit and Tracking: Perform routine audits of contract documentation and develop new tracking spreadsheets as needed to ensure clear visibility and enhance administrative efficiency. Compliance and Documentation Management * Compliance Review: Review vendor documentation, including insurance certificates (COI) and data on MWBE (Minority/Women-owned Business Enterprise) participation, to ensure full regulatory compliance. * Audit Preparation: Organize and prepare comprehensive electronic file folders for internal and external audits, including organizing a large volume of supporting emails and documents. * Drafting Documents: Draft preliminary contract documents for review and final approval by the Manager of Contract Services or a duly authorized representative. Information System Management and Reporting * Platform Utilization: Run reports and update records within various proprietary platforms (e.g., B2G system, Contracts Database). * Insurance Processing: Submit insurance requests through the Risk Hub, review COIs, and coordinate with internal Risk Analysis staff and external vendors to swiftly resolve any open issues. * Financial Data Retrieval: Retrieve and review critical information from systems like AVM/SAP for audit support and general reporting purposes. * Reporting: Generate and present accurate monthly and/or quarterly reports from various applications, including the Contracts Database, with the ability to interpret and communicate key data points to management. Qualifications * Experience: A minimum of four (4) years of relevant professional experience supporting executive or managerial staff, ideally within a contract administration, compliance, or project management environment. * Technical Expertise: Expertise with desktop applications, especially the Microsoft 365 Office Suite (SharePoint, Access, Teams, Word, Excel, Outlook), and Adobe. * Organization: Exceptional organizational skills with proven experience managing complex documentation and high-volume workloads. * Independence and Quality Control: Must be able to work independently, manage and prioritize multiple assignments effectively, and rigorously quality control own work for accuracy. * Professionalism: Demonstrated ability to work well under pressure and maintain a highly professional demeanor at all times.

Job Description Annual Salary: $140k-$160k (varies depending on years of experience) The Pediatric Nurse Manager is responsible for overseeing the delivery of nursing care in the pediatric unit or department. This leadership position ensures the provision of safe, high-quality care for pediatric patients and supports the professional development of the nursing staff. The Nurse Manager will work collaboratively with physicians, clinical staff, and other healthcare professionals to enhance patient outcomes, improve workflows, and ensure compliance with healthcare regulations and standards. The role requires strong leadership, excellent communication skills, and a passion for pediatric care. Responsibilities: • Oversee daily operations of the pediatric nursing department and ensure compliance with policies, procedures, and regulations, • Supervise, mentor, and evaluate nursing staff; support recruitment, training, and professional development, • Monitor patient outcomes, address concerns, and implement quality improvement initiatives, • Collaborate with physicians and interdisciplinary teams to ensure safe, patient-centered, and culturally competent care, • Manage staffing levels, budgets, and resources to maintain efficient, high-quality service delivery, • BSN required; MSN or advanced degree preferred, • Active NYS RN license, • 5+ years of nursing experience, including 2+ years in pediatrics and 3+ years in management, • Strong leadership, communication, and team collaboration skills Atlas Search is a tri-state area recruitment agency, connecting new graduates, Advanced Practice Providers, Physicians and Nurse Leaders to hospitals, clinics, multi-specialty groups, nursing homes, managed care companies, private practices, and healthcare start-ups. If you would like to learn more about the opportunities we offer, please submit your CV for consideration here. Company DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

Job DescriptionThe role: Being a web designer at B12 is being a main contributor to the success of the company! At B12, our web designers use our design suite to put together initial websites for our customers after drafts have already been made by our AI. You'll work closely with our customer success team and our other design experts to focus on what you love most--design! If you enjoy freelancing, designing websites, and working in an open and creative environment, then the web designer role with B12 is the right fit for you! As a web designer you will: • Read and interpret customer briefs. Our current customers are small and medium-sized businesses ranging from cafés to real estate investment firms., • Given a new customer's content and preferences, as well as a website that has been automatically generated for the customer, use our Design Suite (a largely WYSIWYG website editor with support for custom HTML5/CSS overrides) to put an initial website together for the customer in ~4 hours., • Complete enhancement requests for existing customer websites, ranging from small changes to more complex customizations or design improvements. In addition to doing customer delivery work, you will be helping us co-design our Design Suite, as well as a workflow management tool called Orchestra. We have open sourced Orchestra, and are building it to empower creative and analytical experts in their work. You'll be a good fit if: • You are remote or a local NYC web designer., • You have excellent written English skills., • You have 3-5 years of web design experience and are excited to do customer-focused website delivery., • You have 1-2 years of HTML/CSS experience., • You are available minimum 10 hours a week, maximum 20 hours a week., • You are comfortable turning unstructured customer content and requests into into pixel-perfect web designs that work on all devices., • You are excited to receive feedback from a customer success manager or an art director, and are equally excited to push back on design decisions you disagree with., • You have desktop and mobile web design experience., • You are happy to work on a customer deliverable for a few hours at a time, and then move on to a different customer's deliverable., • You are excited to learn our Design Suite., • You care about and want to contribute to our mission of helping people do meaningful work.Don't fear:, • We're flexible on the number of years of previous experience for this role. We highly favor talent and interest., • Some candidates may see this list and feel discouraged because they don't match all the items. Please apply anyway: there's a good chance you're more wonderful than you think you are., • B12 is a safe place for human beings. We particularly encourage you to apply if you identify as a woman, are a person of color or other underrepresented minority, or are a member of the LGBTQIA community.Benefits:, • Get paid for your expertise, we value the skills you bring as a designer., • Grow within our community - join other designers in our network (we actively use Slack) and get feedback to help you grow., • Shape the future of work - we highly value your input and working together we hope to design tools to change the way we work. About B12 The workplace is undergoing rapid transformation, and B12 is on a mission to help people accomplish more at work. Orchestra, the engine behind B12's Human-assisted A.I. model, is currently used to help teams of expert designers build and manage beautiful and professional websites. Leveraging A.I. to streamline complex workflows, B12 delivers superior outcomes for both creative experts and customers who receive a high-touch experience and a self-optimizing website in days, not weeks. Using intelligent software to automate repetitive tasks, B12 allows people to leverage their expertise where it matters most, paving the way to greater craftsmanship, superhuman productivity, and a brighter future of work. Backed by one of the best human-machine teams in the world, B12 recently closed its $12.4M Series A round led by General Catalyst Partners, Breyer Capital, Founder Collective, SV Angel, and more.

Job DescriptionAbout Us:Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.The Role: The Senior Total Rewards Manager is responsible for the strategy, execution, and ongoing management of Gametime's compensation, equity programs, and benefits - including self-funded medical plans, HSA and FSA plans. This role plays a critical part in supporting the company's ability to attract, engage, and retain talent through competitive and equitable total rewards offerings. A key aspect of this position is acting as a strategic connector between the People and Finance teams, ensuring total rewards decisions are fiscally sound, data-driven, and aligned with both employee needs and business outcomes. The ideal candidate will bring strong analytical skills, a data-informed mindset, and a deep understanding of total rewards design to drive meaningful impact across the employee lifecycle. Additionally, strong communication skills will be essential, as this individual will play a crucial role in educating the workforce on various aspects of their rewards package. Finally, the candidate should be one who is either proactively exploring or currently leveraging the latest technology (including, but not limited to, generative AI) to expand their impact in their role. This position aligns with our values of "One Team one Dream", Always be Curious", and "Above and Beyond". Key Responsibilities Compensation Strategy & Administration • Maintain and evolve Gametime's compensation philosophy and structure in collaboration with Finance., • Partner with Finance on compensation modeling and forecasting to support headcount planning and budgeting., • Analyze market trends and benchmarks to ensure competitive and equitable pay practices., • Partner with People Business Partners and leaders to advise on compensation decisions. Equity & Incentive Programs • Manage and administer equity programs (e.g., RSUs, stock options), ensuring compliance and understanding across the organization., • Design, manage, and evolve Gametime's employee benefits programs, including self-funded medical plans (with HSA and FSA programs), dental, vision, life insurance, 401(k), and wellness initiatives., • Monitor claims data, cost trends, and plan performance in collaboration with Finance and third-party administrators., • Lead annual plan design and renewal processes; manage relationships with brokers, TPAs, and vendors., • Build, support, and evangelize open-enrollment processes in ADP while ensuring all costs, codes, and withholdings are accurately captured and recorded., • Ensure benefits are compliant with applicable laws and aligned with employee needs and company strategy. Cross-Functional Partnership • Serve as a strategic liaison between Finance and People teams, ensuring alignment on headcount planning, total rewards spend, and workforce ROI., • Translate complex financial data into accessible insights for the People team and broader organization. Compliance & Systems • Ensure total rewards programs comply with federal, state, and local regulations., • Optimize the use of HR systems for compensation and benefits tracking and reporting. Employee Education & Experience • Communicate total rewards programs effectively to employees, creating resources and campaigns to support awareness and utilization., • Consistently uses generative AI and automation to design, analyze, and communicate Total Rewards programs with speed, accuracy, and clear governance. Key Competencies Technical Skills • Proficiency in HRIS systems (e.g., ADP, Shareworks)., • Strong Excel and financial modeling skills; ability to collaborate with Finance on budget forecasting., • Deep understanding of compensation frameworks, equity structures, and benefits compliance. Interpersonal Skills • Strong collaboration and communication abilities, with a customer-service mindset., • Proven ability to influence and align stakeholders across Finance, People, and Leadership teams. Problem-Solving and Decision-Making • Analytical thinker with the ability to assess trends, identify issues, and implement cross-functional solutions., • Ability to integrate business strategy and people priorities into total rewards decision-making. Minimum Qualifications • Education: Bachelor's degree in Human Resources, Business Administration, Finance, or related field., • Experience: 7+ years of experience in compensation and benefits roles, including equity program administration., • Certifications: CCP, CEBS, and/or CEP preferred., • Other: Experience working in high-growth, remote-first environments is a plus.What We Can Offer:, • Flexible PTO, • Competitive salary & equity package, • Monthly Gametime credits for any event ($1,200/yr), • Medical, dental, & vision insurance, • Life insurance and disability benefits, • Diverse Family-forming benefits through Carrot Fertility, • 401k, HSA, pre-tax savings programs, • Company off-sites and meet-ups, • Wellness programs

Job DescriptionAbout Us:Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.Job Summary The Senior Reputation & Fan Experience Manager will play a pivotal role in shaping how Gametime earns and maintains fan trust. This position is responsible for transforming fan feedback and sentiment data into strategic insights that inform product, marketing, and operations decisions. As a cross-functional partner, this person will drive improvements in fan experience and reputation management by synthesizing data across multiple channels including App Store reviews, Trustpilot, NPS, CSAT, and social sentiment. They will also guide how Gametime shows up publicly across social platforms and represent the voice of the fan in strategic planning. Key Responsibilities Reputation & Sentiment Insights • Aggregate and synthesize feedback across reviews, CSAT, NPS, social, and public sentiment channels., • Identify trends, themes, and risks in reputation-related data., • Develop frameworks to continuously monitor, assess, and improve fan trust., • Influence product, fan ops, and marketing roadmaps by advocating for fan-centered changes., • Partner with Marketing to develop guidelines and playbooks for social fan engagement., • Ensure Gametime's social presence reflects an authentic, enthusiastic, and trust-driven voice., • Create compelling narratives from data to influence cross-functional leaders., • Align fan insights with clear action plans and ownership across teams., • Support aligned responses to fan-impacting issues or potential crises., • Data Fluent & Analytically Rigorous: Comfortable querying and interpreting data across multiple platforms. Able to write SQL queries, validate data quality, and translate quantitative data into actionable insights., • Product & Marketing Metrics Knowledge: Understands performance indicators such as conversion, traffic, lifetime value, churn, and "know your customer" frameworks., • Strong written and verbal communicator; capable of engaging audiences from operational peers to executives., • Collaborative mindset with proven ability to drive alignment across Marketing, Product, and Ops., • Adept at identifying risks and root causes based on data., • Proactive in pushing for change based on what fan signals are telling us., • Comfortable operating in ambiguity and guiding stakeholders through change.Minimum Qualifications, • Education: Bachelor's degree or equivalent work experience., • Experience: 6+ years in reputation management, customer insights, fan experience, or related field within a consumer-facing brand., • Experience translating customer data into business strategy and social engagement initiatives. Preferred Qualifications • Direct experience working with social listening platforms (e.g. Sprinklr, Brandwatch, NetBase, Meltwater)., • Background in consumer technology or marketplace businesses., • Demonstrated success in influencing cross-functional roadmaps. Performance Metrics • Lift in NPS/CSAT and sentiment ratings., • Measurable improvement in brand reputation metrics (App Store, Trustpilot, social)., • Contribution to product/marketing roadmap changes based on fan insights., • Timeliness and quality of executive-level fan reputation reporting.

Job Description The Presales Manager: Digital Workplace (DWP) PreSales Manager will be primarily responsible for creating winning Propositions and solutions for all Work Place Solutioning opportunities in North America Geography The DWP Presales Manager will have responsibility to provide technical solution. He/she will also be responsible for front ending all Solution Discussions with Customers, Onsite Sales team along with Sales Leaders, BDM’s, Account Managers, Solutioning experts and EUC Architects. He/she will report into the Geography Presales leaders and will take directions from him/her Job Location: Chennai / Bangalore / Noida Requirements • 10+ years of IT experience, mostly in the areas of Infrastructure services and management, • The core focus of the role is to define requirements and deliver propositions/solutions to meet the needs of a variety of clients. There will be a particular focus on major end user computing infrastructure engagements., • Lead Presales activities for EUC services engagements and scope complex or critical IT programmes as well as high level business cases. Participate to develop and manage architecture governance structure on the basis of business, and IT strategies, as relevant for End User Services., • Working closely with sales team to support sales bid processes and generate leads and opportunities ., • Selecting and/or reviewing approaches and standards to suit client challenges and opportunities, • Extensive experience acting at a senior level with responsibility of delivering business critical solutions into enterprise scale organisations., • Experience of end-user computing solutions across a variety of business and IT functions – including knowledge of solution areas and vendors such as Microsoft, Citrix, VMWare, VDI, MSOffice, desktop migration., • Proven value delivery through complex, large scale solutions from business case to project review, • Should have in-depth understanding of technology stack and the next generation technology innovations in Market place., • Should possess excellent commercial acumen and experience of integrating and aligning business requirements, functional requirements and technical solutions, • Should have a thorough understanding of Public Cloud Architecture and its integration with On-premise solutions, • Knowledge of Active Directory, Messaging, Application Services., • Strong domain knowledge of End User Computing & Service Desk - Rich experience in Solution design for End User Projects and Managed Services deals., • In depth knowledge of key technologies like VDI, SCCM, MS Platforms related to end user, Citrix/VMware, • Have Strong Desktop Virtualization concepts (Planning, Consulting, Architecting, Implementing). Aware of various Desktop Virtualization models such HSD, Terminal Services, Client Side Virtualization. Good Knowledge of Application Virtualization platforms including XenApp, App-V and ThinApp. Knowledge in Active Directory, Group Policy and System policy, • Flair for pre-sales, customer interaction and fluency in communication is crucial. Exhibits excellent interpersonal skills. Should have excellent Communication Skills and should be able to successfully interface with Customer for Technical discussions. Rich Experience of handling CXO level discussions and positioning solutions, Excellent Presentation Skills Should have a thorough understanding of creating complex EUC Solutions and should have been responsible for creating Solutions as requested by the Customer in the RFP/RFI process.

Job Description Overview CTG is seeking an Infrastructure Engineer / Systems Engineer to work onsite in NYC. Must have proper work authorization, and this position does not allow for C2C or 1099. Location: Onsite in NYC 5 days per week (Must have a valid drivers license) Duration: Long term contract that could be a contract to hire Key Responsibilities: Operating Systems & Servers: • Proficiency with Windows Server/Desktop operating systems, including user administration, file systems, software, and services., • Management of operating systems across various platforms, including workstations and application servers., • Understanding and managing servers and various storage RAID configurations., • Design, implementation, and management of VMware vSphere, Hyper-V, and Nutanix environments., • Strong understanding of fundamental networking concepts and troubleshooting (DHCP, DNS, routing, firewalls)., • Fundamental understanding of security principles, access control lists (ACLs), and encryption., • Proficiency in scripting languages such as PowerShell, Bash, Ksh, or Perl for automating routine tasks., • Experience with active monitoring of the entire infrastructure and troubleshooting servers., • Patch and firmware installation and management., • Providing exceptional end-user support experience (+1 end-user support)., • Bachelor's degree in Computer Science, Information Technology, or a related field., • Minimum of 8 years' experience in IT support, with at least 3-5 years in an enterprise IT environment., • Strong technical knowledge of various computing platforms, including servers, networks, and storage., • Experience with scripting for automation., • Well-organized, detail-oriented, and flexible to handle multiple assignments and meet deadlines with a safety mindset., • Excellent oral and written communication skills and ability to produce documentation on solutions and system design., • Ability to exercise good judgment, integrity, and make sound business decisions., • Willingness to work overtime and flexible hours to respond to emergencies or scheduled work outside normal business hours., • Experience with 2nd and 3rd-level technical support., • Analysis of cyber activity and threats., • Experience with Splunk., • Experience with Failover Manager administration with clustering in VMware. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at . Kindly forward this to any other interested parties. Thank you!

Job Description BGB Group Art Supervisor Our Agency BGB Group is a healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services. Known for excellence and professionalism, we're hired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth. Position Overview The Art Supervisor is responsible for providing direct support to the Creative Director, particularly in the areas of creative presentation, client relations, and team creative oversight. The Art Supervisor must possess superior visual conceptual skills and knowledge of pharmaceutical requirements/terminology and vendor requirements/capabilities. The depth of the position demands qualifications developed over a minimum of 4 years of related graphic and supervisory experience. Key Responsibilities: • Establish credibility with clients at all levels through advanced thinking via clear communication, • Helps establish and maintain the highest possible standards of reproduction for all digital, print, audio/visual and collateral materials produced by the agency, • Monitors the quality of finished mechanical/digital art and conceptual materials produced by internal and freelance artists, • Provides direction and guidance to department subordinates, • Informs and advises the Creative Director on the status of departmental affairs, including all design-related computer hardware/software needs (upgrades, equipment needs/problems, training, etc.), • Encourages the professional development of department staff, • Ensures the efficient visual execution of creative concepts according to a prime account responsibility list or by management's assignment, • Consults with the Creative Director, as well as account service, traffic and other agency team members as necessary to achieve agency objectives, • Observes agency consensus in the production of client presentation materials, either conceptual or finished art, • Examines and approves finished art and conceptual material, and supervises the alteration or correction of such material, • Maintains a current list of available freelance artists, web designers, art and photography stock houses, photographers and other contributory talent and vendors, • Recommends and directs freelance contributors, • Engages in any personal development necessary to stay current in advertising techniques and standards, and research activity required to become more familiar with clients' businesses, • Meets established deadlines or provides reasonable notice to the Creative Director of special circumstances requiring deadline extension, • Liaises with the Creative Director in assigning necessary vendor overtime needed to meet any overload demand, • Consults with Creative Director and agency services manager regarding staffing needs, • A Bachelor of Fine Arts degree and a minimum of 4 years of related medical education, pharmaceutical advertising experience, • Fantastic presentation and communication skills, • Excellent supervisory and management skills, • Demonstrated organizational, analytical, and interpersonal communication skills, • Excellent judgment and decision-making skills, • Excellent design skills, including a highly developed overall design aptitude as well as typography, color, photography, and art, • Excellent computer skills, especially as they apply to desktop design including advanced proficiency in the following Adobe applications: Acrobat, InDesign, Photoshop, Illustrator; as well as an understanding of Flash, HTML, and Aftereffects. Proficient in Microsoft Word, PowerPoint, and Outlook., • Proficiency with Figma and general AI tools, • Ability to prioritize workflow and redirect agency projects to meet competing and changing deadlines The salary range provided is for the NYC-hybrid position, which requires occasional in-office presence, and represents what a potential hire may expect to earn in this role at BGB. For candidates in other locations, salary will be adjusted to reflect local market rates. Actual salary decisions will be influenced by several factors that we use to determine overall fit, including experience (both direct and indirect), education, training, demonstrated qualifications, and organizational need. Salary is only one component of the total rewards package offered at BGB Group. BGB Group is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

Job DescriptionAbout Us: • We are an IT Professional Services firm with clients in hospitality, restaurants, nightlife, and real estate. Because of recent growth, we require an experienced Systems Analyst / Field Engineer. Title: • Systems Analyst / Field Engineer Department: • Engineering Reports to: • Service Desk Manager Description: • Looking for energetic, self-motivated individuals who are interested in being consistently challenged. This is the perfect position for engineers looking for exposure to new and exciting technologies. Travel is required to visit client sites in New York and surrounding areas. Overall responsibilities: • Engineering support for client and internal projects, • Assist with Project Management tasks, • Desktop support and deployment -- Windows 11, Apple, • Windows Server maintenance and build -- Windows 2019, Windows 2022, Windows 2025, Active Directory, • Wireless network support and deployment -- Meraki, Cisco, Aruba, • Email account maintenance -- Microsoft Online Services, Google Workspace, • Endpoint Detection and Response -- SentinelOne, • Backup -- Solarwinds MSP Backup, Veeam, • Mobile device support -- Apple, Android, • Documenting SOPs Key areas of responsibilities: • Coordinating vendors for support, onsite maintenance, and installations., • Perform preventative maintenance on servers and workstations, including antivirus, Windows updates, memory, and storage checks., • Project engineering including server build, network configuration, network documentation, • Remote and onsite support of desktop, project, and application-related issues., • Manage vendor accounts e,g. Verizon, AT&T, and Hardware vendors., • Assist team in projects that include network installs, wireless implementations, and new builds. Qualifications: • EXCELLENT communication and follow-up skills, • BRILLIANT troubleshooting skills, • 4+ years in the Information Technology field., • Preferably experience in the hospitality industry., • Field support and remote support experience required., • Handles themselves professionally as this will be a customer-facing role. Terms of employment: • Full and part-time positions available jMfFjIohgA

Job Description Workshop/APD is an award-winning, multidisciplinary architecture and design firm. From dramatic penthouses and seaside retreats to luxury residential developments and groundbreaking hotels and restaurants, our projects are uniquely defined by a sense of place and purpose and a desire to ultimately enhance users experience through exceptional design. Our aesthetic is timelessly modern but site-specific, unbound by project type or a singular style. Our diverse and collaborative team of creative architects, interior designers, product designers and graphic designers leverage vast and highly varied experiences to solve complex design challenges, resulting in holistic spaces, products and experiences that are exceptionally beautiful and accessible. We are looking for a proactive IT Manager to own and lead our IT functions. This is a unique opportunity to be both the go-to problem solver for day-to-day tech needs and the strategic driver of long-term IT growth. In this role, you'll ensure our team has the support they need to do their best work, whether that's resolving desktop issues, managing software and systems, or partnering with our external Managed Service Provider (MSP) to keep everything running smoothly. The ideal candidate will have hands-on experience in the AEC industry firm, a working knowledge of design and visualization tools, and a people-first approach to solving problems in a fast-paced environment. Responsibilities Operations & Support • Manage and support IT systems, software, and hardware across the organization, • Support MSP in troubleshooting and resolving IT issues to ensure minimal downtime across studios, • Coordinate with our Managed Service Provider (MSP) to escalate and resolve complex problems appropriately, • Train staff on hardware, connectivity, and key software tools used in architecture and design, • Manage software licenses, updates, and vendor coordination with support from the MSP, • Keep our IT inventory up to date—track equipment, leases, and user assignments, • Track system performance, software usage, and security metrics, • Oversee cybersecurity efforts and user training in partnership with the MSP, • Implement and maintain IT policies, procedures, and best practices, • Oversee and maintain all IT infrastructure, including servers, networks, and cloud services, • Monitor and manage the annual IT budget and forecast future needs, • Lead IT projects and long-term planning—cloud transitions, cloud-based management, server upgrades, AI tools, and more, • Run internal pilot programs and gather user feedback to improve tech experiences, • Bachelor's degree in Computer Science, Information Technology, or similar, • 5-7 years of experience in IT support, ideally within A/E/C environments, • Strong working knowledge of Windows & Mac networking (Active Directory, DNS, DHCP, VPNs, firewalls), • Experience with Meraki Network & Security Appliance a plus, • Advanced proficiency in Microsoft 365 (Teams, SharePoint, OneDrive, CoPilot); Microsoft certification is a plus, • Solid understanding of networking protocols (TCP/IP) and SASE technology, • Comfortable managing both Windows 11 and Mac OS environments, • Experience using RMM tools and helpdesk platforms for remote monitoring and support, • Working knowledge with AEC software (Autodesk, Adobe Creative Cloud, Rhino, V-Ray, SketchUp, and similar), • Strong problem-solving and communication skills with a customer-service approach., • Ability to work independently and collaboratively across teams, • Exceptional end-user support and customer service skills. Salary/Benefits At Workshop/APD, we believe great work starts with great people—and we take care of ours. We offer a competitive salary and a robust benefits package designed to support your health, growth, and lifestyle. This includes insurance benefits (Med, Den, Vis) profit sharing 401(k) plan, short- and long-term disability, commuter benefits, IDP mentorship and ARE/AXP reimbursement, discretionary bonus, and personal time off (vacation, sick, holidays, and personal days). In addition, WAPD offers a comprehensive health and wellness program including discounts, education, prevention training, health coaching, and fitness classes, as well as in-office perks, including an employee lounge and rooftop, outdoor patio for lunches, bi-weekly happy hours, and fully stocked kitchen with complimentary snacks and beverages. New York$90,000—$110,000 USD To Apply: We do not accept phone calls and/or office visits. For any assistance, please reach out .

Job DescriptionMust Have: AV tech Desktop/Laptop Repair Laptop/ Desktop server experience Windows 10/11 Nice to Have: Customer Facing Service, Windows 10/11 skills, MAC skills JOB DESCRIPTION Location/Fed Ex Address: 195 Broadway NY,NY Is this contract to hire/possible extension? Yes Positions: 1 Shift start time and end time? 8-5 M-F + afterhours stand-by Will the individual be required to work on site/is this remote? at customer sites Driving or Non-Driving? Non-Driving Must have AV Skills in a professional setting or will be rejected! Do not include BR on Resume!! Questions and Answers MUST be on Top of Resume! 1.How many years of Field and/or Desk Side support experience do you have? 2.Do you have your A+ certification? 3.What is your back up plan if you have vehicle problems? 4.Have you ever worked for *** as a contractor or FTE, if so under who and when? 5. Do you have experience with A/V in a professional setting please explain? 6. Are you at least 18 years of age? 7. Are you Familiar with a variety of Audio Visual system, including Room Kits, Cisco? Are you Familiar with with audio DSP's, AV switches, DI’s, and AV extenders etc 8. Have you performed advanced-level maintenance on all products, including low-complexity installation activities. Job Profile Summary: Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Key Responsibilities: • Provides full Audio/Visual support for meetings, conferences, town halls, client presentations., • Takes complete ownership of onsite service activity., • Performs advanced-level maintenance on all products, including low-complexity installation activities., • Provides technical feedback on equipment, systems and processes to improve overall service delivery., • Familiarity with a variety of Audio Visual system, including Room Kits, Cisco,, • Understanding of audio, internet, power, and lighting cables such as XLR’s, DMX’s, 1⁄4in connector’s, Speakon connectors, 3.5 connector, IEC, cat-5, cat-6, true 1 etc...., • Proficient with audio DSP's, AV switches, DI’s, and AV extenders etc, • Identifies and resolves systemic issues within the team., • Proactively supports the needs of other team members, providing technical assistance and expertise., • Contributes to improved client services metrics reporting and documentation., • Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations. Key Qualifications: High School Diploma or GED required May require technical certification or Associate Degree Generally, 2-4 years’ experience in area of responsibility. #IIND1 #ZR

Job Description WHO WE ARE: Splice is a creative platform for people who make music. Serious producers choose Splice Sounds to bring their ideas to life. A subscription to Splice inspires and accelerates creative success for digital music creators with an industry-leading catalog of sounds and samples and an expanding AI stack. With a rent-to-own marketplace of DAWs and plugins, the Splice experience seamlessly integrates into any music production workflow, regardless of DAW (Digital Audio Workstation). Via Splice, an unparalleled team of sound designers and sample creators are fueling the success of a growing global community of chart-topping producers, students, and DIY creators. HOW WE WORK: At Splice, DISCO is a rallying cry for collaboration, accountability, and unity within our organization; Direct, Inclusive, Splice Together, Creator Centric, and Optimistic. Our shared success depends on our ability to support one another, work well together, and communicate directly. By embracing flexibility and a unified approach, we can navigate anything that's thrown at us. Splice embraces a culture of remote work. You'll see your colleagues showing up from across the US and the UK. In order to keep us working well as a team, we have regular communication, including Town Halls, departmental all-hands and get-togethers. When you join Splice, you join a network of colleagues, peers, and collaborators. Are you ready? JOB TITLE: Senior Manager, Engineering LOCATION: (Remote US) THE ROLE: As a Senior Manager, Engineering you will lead a full stack team of engineers to bring amazing new capabilities to music creators. In this role, you will report directly to the Director of Sounds Engineering and be a key leader for a new product development initiative focused on bringing Splice's technology to digital audio workstation (DAW) software. Your team will operate at the intersection of native C++ plugins, Web-based user interfaces and machine learning. The ideal candidate for this role will demonstrate an exceptional mix of people, project, and technical management skills. WHAT YOU'LL DO: • Lead, coach, and grow the engineering team responsible for bringing a new product to market that furthers Splice's mission of empowering music creators, • Demonstrate a product and user-centric mindset towards engineering and product development, • Collaborate with stakeholders to drive a culture of empowered teams, fostering ownership, collaboration, and initiative across the organization, • Define clear outcomes for the team and lead them in achieving those goals, • Establish and maintain efficient processes to facilitate the team's productivity, • Stay current on the latest technologies, preferred practices, and industry trends in software development, • Provide mentorship and guidance to engineers and early-career managers to support their technical and professional growth, • Collaborate with senior and staff engineers to shape technical strategy and secure buy-in across the organization, • Foster a culture of innovation, feedback, and continual learning, • Proven expertise in technical leadership within a cross-functional and distributed team environment, • Outstanding communication, organizational skills, and a user-centric mindset, • Experience implementing agile methodologies, particularly Kanban and/or Lean, • Technical competency in C++, DAW plugins and digital signal processing (DSP), • Proficient in technical project management and stakeholder management, • Demonstrated expertise in guiding senior engineers and identifying growth avenues for their continuing development, • Experience delivering desktop experiences built using web-based front-end technologies Splice is an Equal Opportunity Employer Splice provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionAbout Us:Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.The Role As a key member of the People team, the People Business Partner (Corporate) will lead strategic People and HR support for Gametime's corporate functions, including Tech, Product, Design, G&A, and other salaried, exempt teams. You will act as a trusted advisor to senior leaders, focusing on organizational effectiveness, performance management, employee engagement, and growth enablement. The ideal candidate will demonstrate expert-level knowledge in people practices, compliance, and strategic planning, with a strong lens on equity, scalability, and excellence in employee experience. Key Responsibilities • Serve as strategic People advisor to department heads across corporate teams (e.g., Engineering, Product, Finance, Marketing, Legal)., • Lead and execute People strategies aligned with business priorities, including workforce planning, performance management, org design, and team health., • Coach managers and leaders on effective people practices that drive employee engagement, team dynamics, and performance., • Collaborate with Talent, L&D, and People Operations to scale onboarding, development, and succession programs., • Drive resolution of complex employee relations matters, ensuring compliance with federal and state labor laws., • Partner with legal and compliance teams to ensure proactive policy updates and mitigate risk., • Facilitate organizational change management, ensuring smooth transitions during growth, realignment, or restructure., • Analyze people metrics and trends — including AI-powered insights — to inform decisions, identify improvement areas, and measure program impact. Key Competencies Technical Skills • Deep understanding of HR and People systems, employment law, and compliance across multiple states., • Proficiency with HRIS (ADP preferred), performance management platforms, and analytics dashboards. Interpersonal Skills • High emotional intelligence and demonstrated ability to influence at all levels., • Clear, compassionate, and proactive communication style. Leadership Competencies • Trusted partner and strategic advisor with a bias for action., • Ability to build strong partnerships and lead through influence, not just authority. Problem Solving & Decision-Making • Solution-oriented mindset with strong critical thinking and conflict resolution skills., • Analytical capabilities to interpret data, spot trends, and design data-backed interventions. AI Literacy & Innovation • Champion the responsible use of AI and automation across People practices, modeling curiosity, experimentation, and practical adoption., • Leverage AI tools (e.g., ChatGPT, HR analytics platforms) to streamline workflows, enhance employee experience, and support data-informed decision-making., • Coach managers and leaders on developing AI literacy within their teams and identifying opportunities to integrate AI for improved efficiency and insight., • Partner with cross-functional teams to evaluate and pilot emerging technologies that elevate employee performance, engagement, and growth enablement., • Promote a learning mindset around AI by sharing resources, leading training sessions, and contributing to the development of internal guidance and best practices. Minimum Qualifications • Bachelor's degree in Human Resources, Business, or related field; Master's degree preferred., • 8+ years of progressive People and HR experience, including experience supporting corporate/exempt teams., • Strong working knowledge of US employment law and HR compliance., • Experience in a fast-paced, high-growth, fully remote organization. Preferred Qualifications • HR certification (e.g., SHRM-SCP, SPHR)., • Experience supporting tech or product-driven teams., • Familiarity with AI tools and platforms (e.g., ChatGPT, Claude, etc.) and their application in People Operations or employee development., • Familiarity with compensation review cycles, equity programs, and engagement survey tools. Performance Metrics • Achievement of org health targets (engagement, retention, etc.)., • Delivery and adoption of people programs in corporate functions., • Manager enablement scores and feedback., • Compliance and audit metrics (zero missed deadlines/errors)., • Timeliness and quality of employee relations resolution.What We Can Offer:, • Flexible PTO, • Competitive salary & equity package, • Monthly Gametime credits for any event ($1,200/yr), • Medical, dental, & vision insurance, • Life insurance and disability benefits, • Diverse Family-forming benefits through Carrot Fertility, • 401k, HSA, pre-tax savings programs, • Company off-sites and meet-ups, • Wellness programs

Job Description Wilson Elser is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus. Wilson Elser is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Senior Manager, Network Infrastructure position in our downtown New York City office. The Position The Senior Manager of Network Infrastructure will be responsible for overseeing the design, implementation, and management of the firm's enterprise network infrastructure to ensure high availability, security, and performance. This role requires deep expertise in network architecture, leadership experience, and a strong understanding of legal industry requirements such as data privacy, confidentiality, and compliance with industry regulations. The Senior Manager will lead a team of network engineers and collaborate with IT leadership to support firmwide technology initiatives. The ideal candidate will forge strong relationships with all teams to align initiatives and deliver scalable, secure desktop solutions. This individual must be a strong communicator, collaborative team player, and a self-starter capable of owning projects from concept to completion. A proactive mindset and the ability to thrive in a fast-paced, evolving environment are essential for success in this role. Key Responsibilities: • Lead the planning, design, and execution of the network infrastructure initiatives across the firm., • Manage daily network operations to ensure 24/7 uptime, security, and performance of WAN, LAN, wireless, VPN, and VOIP (Phone) systems., • Supervise and mentor a team of network engineers and administrators; provide guidance, training, and performance feedback and evaluations., • Collaborate with IT security and compliance teams to ensure network architecture aligns with internal and external security standards (e.g., ISO 270001, HIPAA, etc.)., • Evaluate and recommend networking hardware, software, and service providers; manage vendor contracts and SLAs., • Oversee incident response, problem resolution, change control and network (NOC) operations including root cause analysis and preventative strategies., • Contribute to disaster recovery and business continuity planning as it relates to network infrastructure, • Design, deploy, and maintain secure and scalable LAN, WAN, VPN, VOIP and wireless network environments across multiple office locations., • Manage network security protocols, firewalls, intrusion prevention systems, and remote access systems in line with legal industry standards., • Collaborate with IT leadership on strategic planning, project execution, and infrastructure modernization (e.g., SD-WAN, Cloud Infrastructure)., • Stay current with industry trends and legal technology requirements to propose forward-looking solutions., • Manage third-party service providers and ensure SLAs and compliance requirements are met., • Maintain up-to-date knowledge of security threats, legal data governance, and best practices in enterprise networking., • Prepare reports and presentations for senior leadership on infrastructure health, risk, and strategic initiatives., • Maintain comprehensive documentation of network architecture, configurations, and procedures., • Manage network projects and programs that align with business goals and objectives., • Manage hybrid connectivity solutions using Azure VPN Gateway, ExpressRoute, or Virtual WAN, ensuring seamless and secure communication between on-premises and Azure environments., • College or University degree in a related field or 10+ years equivalent work experience, • Certifications (CCNA, Azure cloud networking, etc.) a plus, • Leadership: Demonstrates ability to lead teams in a high-pressure environment with complex, mission-critical infrastructure., • Problem Solving: Applies logical, analytical thinking to troubleshoot complex issues and devise scalable solutions., • Communication: Communicates technical concepts clearly to both technical and non-technical stakeholders., • Project Management: Delivers projects on time and within scope using sound planning, risk management, agile and waterfall methodologies, and execution practices., • Security and Compliance: Ensure systems are secured according to firm policy and regulatory standards., • Skillset: In-depth knowledge of applicable practices and laws relating to cyber security practices and approaches within the legal IT sector. In depth knowledge of the following technologies., • In-depth Knowledge of switching, routing, wireless, VOIP, firewalls, load balancers, etc., • In-depth understanding of firewalls, IDS/IPS, NAC, and security protocols (IPSec, SSL, etc.), • VPN (cisco, Citrix, palo, Zscaler), • Understanding of LAN/WAN, TCP/IP, VLANs, VPNs, and subnetting, • Ability to design scalable and secure network infrastructure, • Experience with routing protocols (e.g., BGP, OSPF, EIGRP), • Ability to enforce security policies and perform risk assessments, • In-depth understanding of wireless technologies and protocols, • Understanding of network automation and tools (ansible, etc.), • Understanding of virtualization, • In-depth understanding of the following suite of technologies:, • Cisco (ISE, ACI, Meraki, VPN, Hardware, Cloud technologies and services in azure, CUCM), • Palo Alto (Firewalls, Cortex, Panorama, Cloud technologies and services in azure), • Zscaler (ZIA, ZPA, etc), Azure cloud networking, Solarwinds, Silverpeak, Vmware , Microsoft (DHCP, DNS, AD, etc) A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $175,000—$190,000 USD Why Should You Apply? • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement

Job Description The Presales Manager: Digital Workplace (DWP) PreSales Manager will be primarily responsible for creating winning Propositions and solutions for all Work Place Solutioning opportunities in North America Geography The DWP Presales Manager will have responsibility to provide technical solution. He/she will also be responsible for front ending all Solution Discussions with Customers, Onsite Sales team along with Sales Leaders, BDM’s, Account Managers, Solutioning experts and EUC Architects. He/she will report into the Geography Presales leaders and will take directions from him/her Job Location: Chennai / Bangalore / Noida Requirements • 15+ years of IT experience, mostly in the areas of Infrastructure services and management, • The core focus of the role is to define requirements and deliver propositions/solutions to meet the needs of a variety of clients. There will be a particular focus on major end user computing infrastructure engagements., • Lead Presales activities for EUC services engagements and scope complex or critical IT programmes as well as high level business cases. Participate to develop and manage architecture governance structure on the basis of business, and IT strategies, as relevant for End User Services., • Working closely with sales team to support sales bid processes and generate leads and opportunities ., • Selecting and/or reviewing approaches and standards to suit client challenges and opportunities, • Extensive experience acting at a senior level with responsibility of delivering business critical solutions into enterprise scale organisations., • Experience of end-user computing solutions across a variety of business and IT functions – including knowledge of solution areas and vendors such as Microsoft, Citrix, VMWare, VDI, MSOffice, desktop migration., • Proven value delivery through complex, large scale solutions from business case to project review, • Should have in-depth understanding of technology stack and the next generation technology innovations in Market place., • Should possess excellent commercial acumen and experience of integrating and aligning business requirements, functional requirements and technical solutions, • Should have a thorough understanding of Public Cloud Architecture and its integration with On-premise solutions, • Knowledge of Active Directory, Messaging, Application Services., • Strong domain knowledge of End User Computing & Service Desk - Rich experience in Solution design for End User Projects and Managed Services deals., • In depth knowledge of key technologies like VDI, SCCM, MS Platforms related to end user, Citrix/VMware, • Have Strong Desktop Virtualization concepts (Planning, Consulting, Architecting, Implementing). Aware of various Desktop Virtualization models such HSD, Terminal Services, Client Side Virtualization. Good Knowledge of Application Virtualization platforms including XenApp, App-V and ThinApp. Knowledge in Active Directory, Group Policy and System policy, • Flair for pre-sales, customer interaction and fluency in communication is crucial. Exhibits excellent interpersonal skills. Should have excellent Communication Skills and should be able to successfully interface with Customer for Technical discussions. Rich Experience of handling CXO level discussions and positioning solutions, Excellent Presentation Skills Should have a thorough understanding of creating complex EUC Solutions and should have been responsible for creating Solutions as requested by the Customer in the RFP/RFI process.

Job Description Overview CTG is seeking an Infrastructure Security Engineer / Systems Engineer to work onsite in NYC. Must have proper work authorization, and this position does not allow for C2C or 1099. Location: Onsite in NYC 5 days per week (Must have a valid drivers license) Duration: Long term contract that could be a contract to hire Key Responsibilities: Operating Systems & Servers: • Proficiency with Windows Server/Desktop operating systems, including user administration, file systems, software, and services., • Experience managing Linux operating systems, Workstations, and Application Servers., • Understanding of servers and various storage RAID configurations., • Experience with Nutanix clusters, including design and implementation of Nutanix environments., • Management of Active Directory, including backup and recovery of domains and Group Policy Object (GPO) setups., • Strong understanding of fundamental networking concepts and troubleshooting (DHCP, DNS, routing, firewalls)., • Experience with network security tools such as NIDS/NIPS, proxies, secure web gateways, and firewalls., • Fundamental understanding of security principles, ACLs, encryption, and intrusion detection/prevention systems., • Proficiency in scripting languages such as PowerShell, Bash, Ksh, Perl, or Python for automating routine tasks., • Ability to actively monitor the entire infrastructure and troubleshoot servers., • Bachelor's degree in Computer Science, Information Technology, Information Security, or related field (or equivalent experience)., • Minimum of 8 years of experience in IT support, including 3-5 years of hands-on experience in cybersecurity, system administration, or a related role., • Strong technical knowledge of various computing platforms, including servers, networks, and storage., • Well-organized, detail-oriented, and flexible to handle multiple assignments and meet deadlines with a safety mindset., • Ability to exercise good judgment, integrity, and make sound business decisions., • Versatility, adaptability, and a willingness to learn new technologies., • Willingness to provide off-hour, on-call support for workstations, servers, and other system-related issues, including travel to various supported sites., • Flexibility to work overtime and adjust work hours for emergencies or scheduled work outside normal business hours., • 2nd and 3rd-level technical support, • Ability to intrepid, modify and write scripts and SQL queries, • Analysis of cyber activity / threats, • Experience with Splunk, • Failover Manager administration with clustering VMware To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at . Kindly forward this to any other interested parties. Thank you!

Job Description TITLE: Senior Intune Mobility EngineerLOCATION: Hybrid - New York or ChicagoDURATION: 6 monthsPosition SummaryCompany X is seeking a highly motivated Senior Intune Mobility Engineer to join the Desktop Engineering Team. The candidate will be responsible for the 3rd party application lifecycle, automating workflows, documentation, enterprise workstation management, project management and level 3 support.This person will be required to use exceptional communication skills to interact with geographically distributed teams of varying knowledge levels, while collaborating on incidents and projects. This position can be in Chicago or NY.Essential Job FunctionsThe Senior Intune Mobility Engineer’s primary responsibilities include: • Lead the design, implementation, and management of Microsoft Endpoint management/Intune solutions., • Lead architecture and design sessions for Mobile applications, planning for both business and technical requirements and assist with product roadmap development., • Implement system security requirements defined under Information Security standards., • Work on projects that include multi-tier application review, onboarding, and maintenance., • Develop and execute test plans to check infrastructure and system performance., • Maintain SME level knowledge on various mobile and desktop products., • Work with application vendors regarding application compatibility for upgrades and migration projects, including being a liaison between vendors and IT staff., • Schedule upgrades and migrations with users, maintain change management data, complete the upgrades in deployment system, facilitate and track feedback from the users - post-rollout., • Create end user documentation and training material for IT Staff., • Incident & service management; logging of requests, support calls and escalating where appropriate into the Service Management tool., • Share a rotation / on-call nights and weekend support.Preferred Qualifications, • Expert level troubleshooting skills, able to quickly identify client issues, and be able to conduct in-depth diagnostics on Microsoft Intune products and services., • Experience with troubleshooting and configuring device connectivity., • Strong understanding of generally accepted system administration methodologies, tools, and techniques, and desire to instill these practices in both individual and teammates’ work., • Knowledge in MAM (Mobile Application Management), Apple Business Manager (ABM), VPP / DEP, and Android Zero Touch., • Active Directory concepts such as Kerberos, LDAP, Certificates and Security Groups., • Understanding of networking, firewalls, and common datacenter infrastructure., • Understanding of Industry best practices for mobile security and separation of corporate and personal priorities., • Good written documentation skills and demonstrable experience of documenting systems and procedures., • Passion for providing outstanding support for inbound incident tickets, as well as foresight to assess risk and scale., • Ability to maintain skillset up to date as the product evolves continually., • Excellent interpersonal and communication skills, including an ability to interact with users of varying technical skill levels., • Strong project management skill with some experience leading projects., • Ability to work independently and without the need for supervision, as well as collaboratively within the team and across various IT groups and business units., • Knowledge of Cloud Identity (Azure Active Directory, AAD Sync, Role-based access control)., • Knowledge of BlackBerry UEM., • Knowledge of Certificate and Certificate Chain Authority., • Knowledge of SQL queries and ability to create ad-hoc custom reports., • Experience in Financial sector preferred.Basic Qualifications, • Bachelor’s degree in Computer Science or Management Information Systems., • Minimum of 5 years of experience working in a large implementation of 1000 or more mobile devices., • Minimum of 2 years with Microsoft Intune mobile device management., • Minimum of 3 years of technical experience supporting an industry-leading MDM solution (Intune, AirWatch, Blackberry, MobileIron).

Job DescriptionAbout Us:Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life. The Role: The Full Stack Engineering Manager is responsible for leading the development and execution of scalable, secure, and high-performance solutions across web, backend, and mobile platforms. This role is critical to ensuring an exceptional customer experience in our direct-to-consumer, e-commerce, and two-sided marketplace offerings. The ideal candidate combines hands-on technical expertise with strong leadership skills to mentor a high-performing team and drive impactful product delivery. Above & Beyond: The Impact You'll Make: Technical Leadership: • Architect and oversee solutions across frontend, backend, and mobile platforms, ensuring alignment with business objectives., • Lead, mentor, and develop a diverse team of engineers, fostering a culture of innovation and excellence., • Collaborate with cross-functional stakeholders to translate business needs into technical deliverables., • Design systems to scale efficiently while optimizing for performance and security., • Partner with product, design, and other engineering leaders to align on goals and ensure seamless execution.Always Be Curious: Skills You've Learned Along The Way:Technical Skills:, • Expertise in frontend frameworks (e.g., React, Angular), backend frameworks (e.g., Node.js, Django), and mobile platforms (e.g., React Native, Swift)., • Strong knowledge of cloud platforms (AWS, GCP) and DevOps practices.Interpersonal Skills:, • Exceptional communication and collaboration skills across teams and stakeholders., • Strong conflict resolution and problem-solving abilities.Leadership Competencies:, • Proven ability to mentor, coach, and inspire teams to achieve their full potential., • Demonstrated success in leading teams through change and driving organizational initiatives.Problem-Solving and Decision-Making:, • Ability to make data-driven decisions under pressure while considering long-term business impact., • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience). Experience: • 7+ years of professional experience in full stack engineering., • 3+ years of experience managing engineering teams., • Experience with subscription models, payment gateways, or logistics integrations., • Familiarity with micro-services architecture and event-driven systems.Performance Metrics, • Successfully delivering features on time while maintaining high-quality standards., • Improving platform scalability and performance metrics by 15%., • Increasing team productivity and engagement through effective leadership. What We can Offer: • Flexible PTO, • Competitive salary & equity package, • Monthly Gametime credits for any event ($1,200/yr), • Medical, dental, & vision insurance, • Life insurance and disability benefits, • Diverse Family-forming benefits through Carrot Fertility, • 401k, HSA, pre-tax savings programs, • Company off-sites and meet-ups, • Wellness programs

Job DescriptionAbout Us:Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.The Role As our Senior IC, Talent & Performance Architecture, you won't just run programs—you'll build the very infrastructure that defines our high-performance culture at Gametime. You hold the company-wide design authority for our most critical people initiatives, translating our talent philosophy into simple, scalable, and impactful solutions for our remote workforce. Key Responsibilities Performance Management • Own and lead all aspects of performance management, including policy, timelines, tools, enablement, calibration, and post-cycle action planning., • Drive fairness and quality through consistent application of rating guidance and promotion criteria. Talent Reviews & Succession Planning • Run quarterly and biannual talent reviews, identifying bench strength and risks for critical roles., • Maintain succession slates and development plans in collaboration with leadership. Career Architecture • Maintain role profiles, levels, and competencies aligned to Gametime's culture., • Ensure job architecture supports hiring, development, and compensation practices; partner with Total Rewards on Radford alignment. Manager Enablement • Build and deliver playbooks, workshops, and toolkits to raise managerial capability in feedback, coaching, and performance conversations., • Track adoption and effectiveness through feedback and success metrics. Internal Mobility & Development • Standardize frameworks for individual development plans, mentorship, and stretch assignments., • Partner with business leaders to support internal pipelines for critical roles. Attraction, Selection & Onboarding Partnership • Partner with Talent Acquisition to align interview practices with competencies., • Support bar-raising hiring and onboarding experiences. Engagement & Retention Linkage • Use engagement survey data to inform talent programs and manager development., • Identify retention risks and recommend interventions. Workforce Planning • Collaborate with FP&A and Talent Acquisition on headcount planning, succession, and internal movement strategy. Talent Analytics • Build and maintain dashboards that track performance cycle health, promotion velocity, internal mobility, and adverse impact. Systems & Tooling • Act as product owner for talent platforms. Oversee configuration, integrations, and usability of tools supporting performance, engagement, and development. Change Management & Communication • Create executive-level narratives, manager enablement kits, FAQs, and company-wide communications to support program launches and change efforts. AI Technology • Comfortable leveraging AI tooling to streamline cycles (feedback quality checks, calibration signal surfacing, skills inference for successors)., • Evaluates, adopts, and operationalizes AI within talent systems; sets guardrails for bias, fairness, and privacy., • Expertise in performance management, competency models, and Radford leveling., • Advanced spreadsheet and analytics capabilities; experience with HRIS, performance, engagement, and LMS systems. Interpersonal Skills • Strong facilitation and communication skills, including executive presence., • Skilled in guiding calibrations and cross-functional alignment. Leadership Competencies • Strategic thinking with ability to influence executive stakeholders., • Ability to drive adoption of programs across a fully remote, high-performance culture. Problem-Solving & Decision-Making • Proactive in identifying opportunities to simplify and scale talent programs., • Uses data to inform program evolution and decision-making. Minimum Qualifications Education: Bachelor's degree required Experience: 10+ years in Talent Management, Organizational Development, or related field Other Requirements: • Experience owning company-wide performance cycles in a high-growth environment, • Familiarity with job architecture, leveling, and promotion readiness models, • Strong analytical, program management, and facilitation skills Preferred Qualifications • Experience in fully remote tech environments, • Culture Amp or similar platform experience, • Background in workforce planning or financial partnershipWhat We Can Offer:, • Flexible PTO, • Competitive salary & equity package, • Monthly Gametime credits for any event ($1,200/yr), • Medical, dental, & vision insurance, • Life insurance and disability benefits, • Diverse Family-forming benefits through Carrot Fertility, • 401k, HSA, pre-tax savings programs, • Company off-sites and meet-ups, • Wellness programs

Job Description Title: AML Surveillance Manager Location: NYC or Palo Alto, CA Relocation Assistance: Yes We are seeking a proactive and detail-oriented Anti-Money Laundering Surveillance Manager to lead our Financial Intelligence Units transaction monitoring and investigations functions. This role is instrumental in protecting the company from financial crime risks across both traditional and crypto platforms. You will drive operational excellence, ensure regulatory compliance, and collaborate across teams to enhance Company's Anti-Money Laundering program. Operational Leadership & Oversight • Lead and manage all AML operational workflows including digital asset transaction monitoring (TM), investigations, and suspicious activity reporting., • Oversee escalations from internal teams, law enforcement, and regulators including 314(a), 314(b), subpoenas, and sanctions screening matches., • Maintain and optimize Compliance program documentation, including policies, procedures, and desktop guidance., • Serve as the Transaction Monitoring Lead and Model Owner, responsible for system calibration, scenario design, and rule implementation., • Calibrate and enhance TM systems such as Elliptic, TRM Labs, and Unit21 through rule optimization and data-driven analysis., • Develop and maintain TM model documentation, desktop procedures, and coverage assessments., • Monitor TM alerts, assign investigations, track deadlines, and perform QA/QC to ensure accuracy and consistency., • Oversee all case investigations, including those related to TM alerts, negative news, sanctions hits, and proactive FIU-initiated inquiries., • Investigate escalated alerts and matches from transaction monitoring, sanctions screening, law enforcement, and 314(b) requests., • Identify emerging digital asset financial crime risks and typologies through investigative outcomes, metrics, and regulatory developments., • Lead horizon scanning and regulatory change assessments to ensure the program stays ahead of enforcement expectations and industry trends., • Deliver comprehensive reporting on productivity, alert/investigation/SAR trends, and system performance to senior Compliance leadership., • Collaborate with global compliance teams to share best practices and support international regulatory requirements., • 5+ years of experience in AML compliance, financial investigations, or FIU operations, ideally in fintech, crypto, or financial services., • Expertise in configuring and calibrating TM platforms such as Elliptic, Unit21, and TRM Labs., • Strong knowledge of AML regulations, sanctions screening, SAR/STR reporting, and enforcement obligations (e.g., NYDFS Part 504, FinCEN, OFAC)., • Proven leadership experience managing investigations teams and operational workflows., • Skilled in data analysis, reporting, and documentation of compliance models and decisions., • Excellent communication and cross-functional collaboration skills.

Job Description Job Title: Web Manager Department: Marketing Reports To: VP of Marketing & Communications Designation: Full Time Salary: $75,000 – $85,000 Work Model: In-Person Start Date: July 2025 To spread joie de vivre through language, culture, and connection! Attracting over 100,000 visitors annually, L’Alliance New York is the city’s premier center for French language and francophone arts and cultures. As an independent, not-for-profit organization, L’Alliance New York’s mission is to provide our members and students with engaging French language classes and audacious multi-disciplinary programming that celebrates the diversity of francophone cultures and creativity around the world. L’Alliance New York is internationally known for offering the largest selection of fully-immersive French language courses for students aged one to 101, and for its renowned cultural programming including the annual Bastille Day celebration that takes place on New York’s famed Madison Avenue, attracting over 30,000 visitors each year; the Crossing The Line arts and performance festival that engages NYC cultural institutions in bringing dynamic international artists to audiences; Animation First, the biggest animation festival in the U.S; and the Comic Arts Fest, celebrating the intersection of American and francophone comic arts. Position Summary The Web Manager is responsible for the overall maintenance, operation, and continuous optimization of our website, lallianceny.org. This role manages all website content, design, and technical aspects, ensuring a seamless user experience and a strong, effective online presence. Reporting to the VP of Marketing & Communications, the Web Manager collaborates closely with the Marketing team and the entire organization to align website content and functionality with organizational goals. Key Responsibilities Content Management • Ensure the website design is visually appealing, user-friendly, and responsive across desktop and mobile platforms., • Troubleshoot and resolve technical issues quickly to minimize downtime or user disruption., • Maintain website security protocols and perform regular updates to keep the site safe and stable., • Monitor website traffic and analyze user behavior using analytics tools., • Work closely with the Marketing Director to implement SEO best practices and optimize site visibility in search engines. Who You Are This role might be a great fit if: • You are technically savvy, with fluency in web technologies and programming languages including but not limited to PHP, HTML, CSS, and JavaScript., • You have deep experience with WordPress—the Bricks builder platform experience is a strong plus., • You are a problem-solver who can troubleshoot and resolve technical issues independently and proactively identify areas for improvement., • You communicate clearly and effectively, translating technical concepts into understandable updates for colleagues across departments., • You are analytical and data-driven, comfortable interpreting website traffic and user behavior to guide enhancements., • Proven experience managing and maintaining websites, especially WordPress sites., • Strong understanding of web development languages (PHP, HTML, CSS, JavaScript)., • Familiarity with SEO principles and tools., • Experience with web analytics platforms (e.g., Google Analytics)., • Excellent written and verbal communication skills with a superior eye for detail At L’Alliance New York, you’ll be part of a supportive, mission-driven organization dedicated to spreading joie de vivre through language and culture. We offer: • Generous paid vacation and holiday package, • Health, dental, and vision insurance with employer contribution, • 403(b) retirement savings plan with up to 5% employer match after 2 years, • Free French classes and discounted cultural programs, • Pre-tax commuter benefits (CBP) and flexible spending account (FSA), • Complimentary L’Alliance New York membership, • The opportunity to contribute your technical expertise to a culturally rich, impactful nonprofit that connects diverse francophone communities with New York and beyond. TO APPLY: Please submit a resume, cover letter, and references. Please note: Due to the volume of applications we receive, only candidates selected for an interview will be contacted. Employment at L’Alliance New York is at-will, meaning that either the employee or the organization may end the employment relationship at any time, with or without cause or notice, unless otherwise specified in a written agreement. If you require a reasonable accommodation to participate in the application or interview process, please reach out via the same email address. L’Alliance New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, marital status, religion, gender, sexual orientation, national origin, disability status, citizenship status, protected veteran status, or any other characteristic protected by law. Powered by JazzHR DImbnfBAoy

Job Descriptiontldr; Sola is looking for a Technical Product Manager to lead the development of AI-powered features from idea to launch. You’ll work closely with the CEO, designer, and engineering team to define roadmap, shape product direction, and drive execution on features that solve real customer problems. The right candidate has strong product instincts, technical profiency, and a bias toward clear decisions and fast execution. You take full ownership, bridging technical depth with product clarity, with the ability to speak both for users and on behalf of engineering. You should also bring a high bar for product taste and obsess over UX details. What we're doing Sola is building an agentic automation platform to support the enterprises of tomorrow. In order to deliver the experience we want, we’ve reimagined enterprise process automation to effortlessly and safely apply foundation AI models at scale across web and desktop interfaces. Some topics we’ve gone deep on include AI-enabled error correction algorithms, Markov Decision Models using AI inputs, agentic workflow orchestrators, AI desktop infrastructure, and more. In just one year, Sola has been adopted by Fortune 500 companies, top U.S. law firms, and some of the largest private enterprises across industries like finance, healthcare, legal, and supply chain. Our team is based in NYC and includes industry leaders who have built and scaled businesses, contributed to the largest quantitative funds, crypto projects, and research labs, and have been founders themselves. We’ve raised our Series A from a Tier-1 VC and Conviction, with additional backing from the founders and CEOs of Dropbox, Zoom, Zapier, Scale, and more. Sola’s workflow automation product is just the first step – our hardest challenges lie ahead. If you’re excited to solve some of the world’s most critical automation problems, we’d love to hear from you. Who we are Sola was founded in 2023 by Jessica Wu and Neil Deshmukh, who were previously at MIT and have experienced firsthand the RPA pain point within their previous experiences in finance and healthcare (prev. at IBM-Watson, MGH, BWH, Citadel Securities, Goldentree AM), and have extensive research experience in relevant areas (published in NeurIps/IEEE for research on multimodal models, computer vision, and robotics). We’ve most recently raised a Series A from a Tier-1 VC and Conviction, with additional backing from Y Combinator (S23 batch) and the founders and CEOs of Dropbox, Zoom, Zapier, Scale, and more. What you’ll be doing As a Technical Product Manager, you will: * Work closely with the CEO, designer, and engineering team to define strategy and execution for high-impact features * Build, own, and maintain the product roadmap, balancing near-term priorities with long-term vision * Drive features end-to-end: define requirements, write clear specs, align stakeholders, and ensure smooth communication between design, engineering, and go-to-market * Talk to users regularly to understand pain points, gather feedback, and identify opportunities to deliver more value * Stay sharp on emerging AI capabilities and help the team prioritize what’s valuable, feasible, and differentiated * Help shape the internal tooling, metrics, and feedback loops that support rapid iteration and high-quality decision-making Qualifications We are looking for applicants with these skills: * 4+ years of product management experience working on technical products, ideally with some time at an early-stage startup * Prior track record of shipping 0 → 1, user-facing features that required close collaboration with engineering and design * Sharp product judgment with a high bar for quality and UX, combined with strong technical fluency * Clear, concise communicator who can bring structure to ambiguity and drive alignment across technical and non-technical teams. You can represent engineering tradeoffs clearly and earn the trust of multiple stakeholders. * Bias toward speed, ownership, and high-quality decision-making in fast-moving environments * Bonus: experience with AI/ML products, automation software, or internal tools with strong end-user requirements or enterprise customers * Must be available in NYC Benefits 🌇 Where: Strongly preferred in-person (NYC) with covered relocation. We believe the best work happens in person! 💸 Compensation: We hire exceptional people and pay them well. Every role includes competitive salary and meaningful equity 🩺 Healthcare: Comprehensive medical, dental, and vision coverage on par with Big Tech 📈 401k: Easy enrollment with smart options to help you save for the future 🍽️ Meals: Daily lunches, dinners, and snacks so you can stay focused on work 🏝️Time Off: Up to four weeks of flexible PTO Compensation Range: $140K - $180K

Job DescriptionDescription: Working closely with Director of Information Technology and key stakeholders, the Information Technology Manager is responsible for planning, coordination, implementation, control and completion of software and hardware projects, aligned with the strategy, commitments, and goals of the organization. The Information Technology Manager is also responsible for managing the provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure, including all network, telecommunication, and end user systems, to ensure all systems and related procedures adhere to organizational values and enable staff to meet business needs and requirements of the organization. ESSENTIAL JOB FUNCTIONS: · Works with the Director of IT in planning, scheduling, and implementing major initiatives. Manages projects by defining scope, goals, deliverables, tasks, and required resources; allocating project resources; creating schedule and project timelines; tracking deliverables and monitoring and reporting on project progress; evaluating and assessing results of project · Maintains organization’s effectiveness and efficiency by researching, recommending and delivering strategies, policies, and procedures for implementing and enhancing information technologies · Manages on-going cybersecurity initiatives including vulnerability scanning and remediation · Conducts system audits of implemented technologies for compliance and effectiveness, making recommendations for improvement · Secures systems by developing system access, monitoring, control, and evaluation structures, establishing and testing disaster recovery policies and back-up procedures and maintaining information security policies, procedures, and documentation · Creates, maintains, and documents standard operating procedures and guides for the IT department and organizational staff including, though not limited to, installation, configuration, usage procedures, and best practices · Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; escalating problems to vendors when applicable · Verifies the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups · Maintains and tests Disaster Recovery/Business Continuity systems · Manages maintenance of data center environmental and monitoring equipment · Manages and mentors technical staff · Prepares all users by organizing and/or conducting training and educational awareness programs in relevant IT areas such as cybersecurity threats, IT policies and procedures, compliance, and software and hardware in use. Develops and provides reference materials and support documentation · Provides Tier III/other support per request from various constituencies. Investigates and troubleshoots issues · Manages administration of data and telecommunications operations for the Carpenters Training Center · Interfaces with contractors performing data and power work at the Benefit Funds, District Council and Carpenters Training Center offices. Requirements: REQUIREMENTS/EDUCATION: · Bachelor’s degree in Computer Science or equivalent combination of education, experience, and certifications · Ten (10) plus years hands on IT experience including computer networks, network administration and network installation · At least (5) years of IT management experience · Cybersecurity experience a plus · Excellent oral and written communication, organizational, technical, and analytical skills · Ability to work on multiple projects simultaneously · Excellent time management skills OTHER SKILLS & ABILITIES: · Strategic Planning - researches and recommends innovative, and, where possible, automated approaches for system administration tasks, identifying approaches that leverage current resources and provide economies of scale · Teamwork/Communication - interacts with employees, departments, and others cooperatively and professionally; solves and resolves issues constructively; contributes to improvement of employee morale · Compliance – exhibits professional and ethical behavior by observing conflicts of interest, confidentiality, compliance, and other policies; sets example for employees, encouraging compliance by adhering to policies and regulations · Productivity and Accountability – demonstrates the ability to set goals, assign priorities, anticipate problems, delegate tasks, and achieve results; accepts responsibility for outcomes and encourages employees to be accountable for their actions · Educator/Trainer - manages and develops staff; ensures staff skills are consistent with job responsibilities; conducts performance reviews and addresses employee relations issues in timely fashion and with sensitivity; sets appropriate goals for employees to develop their skills and improve their usefulness to the organization · VMware, Windows Server, Active Directory, Cisco Security. Cisco Networking · Windows Desktop Operating Systems, Microsoft Office Suite, and Office 365 This is NOT a remote position. This position is required to be in the office 5 days a week. Candidates will be required to show proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable laws.

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. We're hiring an IT Solutions Manager to lead the strategy, implementation, and optimization of our security and mobile device management (MDM) solutions. This role sits at the intersection of IT, security, and operations—owning the deployment and lifecycle of security products (e.g., MDM, Mobile Threat Defense). The ideal candidate combines hands-on technical knowledge with strong leadership and project management skills, capable of driving cross-functional initiatives and owning vendor relationships. ROLE AND RESPONSIBILITIES: Strategic Ownership & Execution · Collaborate with Product Architect on a roadmap for IT solutions focused on device security, MDM, and endpoint protection · Support the evaluation, selection, and implementation of new IT solutions and vendors · Lead a team of MDM Administrators and Solution Managers · Manage cross-functional project delivery in collaboration with Product, Onboarding, Operations teams · Build and manage internal documentation, SOPs, and process improvement relating to MDM, MTD and other solutions Mobile Device Management (MDM) · Own administration of MDM platforms (e.g., ScaleFusion, Workspace ONE). · Build best-in-class processes relating to device enrollment, provisioning, compliance policy enforcement, and deprovisioning · Standardize configurations and OS baselines across mobile and desktop environments (macOS, iOS, Windows, Android). · Lead projects for automation of routine tasks, zero-touch deployment, and policy updates. · Conduct regular audits of endpoint fleet and MDM platform for gaps or misconfigurations · Build best-in-class deployment, management and support processes to deliver service excellence to customers Security Products Management · Own administration of MTD platforms (e.g., Checkpoint Harmony Mobile). · Manage the deployment and lifecycle of endpoint security tools including Mobile Threat Defense · Own technical architecture and policy for device management, endpoint compliance, and security tooling · Build best-in-class deployment, management and support processes to deliver service excellence to customers Vendor Management · Manage vendor relationships for MDM, endpoint protection, and device security solutions. · Track licensing, renewals, and budgeting for associated platforms. DESIRED QUALIFICATIONS: · 8+ years of experience in IT infrastructure or endpoint management, including 2+ years in a lead or managerial role. · Strong hands-on experience with MDM platforms (e.g., Checkpoint, ScaleFusion, WorkspaceONE) and endpoint security tools. · Proven ability to manage multiple stakeholders and deliver cross-team technical projects. · Experience with automation and scripting (PowerShell, Bash, or Python) is a plus. · Strong communication skills and the ability to translate technical topics for non-technical audiences. *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $155,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. Keywords: MDM, MobileDeviceMgmt, Mobility MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at

Job Description Job Title: Infrastructure Manager IT Infrastructure manager, you will play a pivotal role in ensuring the smooth operation of our IT helpdesk and support services. You will lead a small team of technical support professionals to provide timely and effective assistance to our internal users, resolving technical issues and ensuring high levels of customer satisfaction. This role is both a managerial and an engineering HANDS ON support position. The ideal candidate will possess strong leadership skills, technical expertise, and a customer-centric approach to service delivery. Position will report to the CTO. Responsibilities: • This is an engineering hands on support position with managerial duties., • A successful candidate is enthusiastic about substantive technical work and must have good communication skills and the ability to work well under pressure and deadlines and to effectively handle complex customer situations., • Excellent troubleshooting skills, able to follow instructions., • Excellent written and verbal communications skills., • Strong documentation skills and creating standard operating procedures., • Handle multiple priorities and react with appropriate urgency to situations and events that require quick responses., • Serve as the primary point of contact for escalated technical issues and complex user inquiries., • Promote and encourage a “one team” attitude at all levels internally and externally., • Support and document the initiation, execution, and closing activities for a program/project(s) and support activities., • Assist team members in resolving technical issues efficiently while adhering to service level agreements (SLAs)., • Ensure performance metrics are met or exceeded., • Ensure constant and proactive communication with customers and team members to actively mitigate any issues or concerns., • Simulates and recreates user issues to resolve operational difficulties., • Recommends system modifications, if required, to reduce user problems., • Windows Server 2012/2016/2019/2022, • Active Directory User Account Management (Account Provisioning and Off-Boarding), Group Management, Permissions, and Security Policy Management., • Exchange & Office 365 Account Administration Troubleshooting., • Phone Systems and VOIP Support, • MFA Administration and Troubleshooting., • Network Troubleshooting, Troubleshooting of Internet Connectivity., • Network Appliances: Firewalls, Routers, Managed Switches, and Wireless, • Desktop Operating Systems: Windows 10 and 11, Common Desktop Applications (e.g., MS Office, Adobe, Printers, Scanners etc.), • LAN/WAN, DNS, DHCP, Group Policy, Domain Controllers, Wireless Network Configuration & Troubleshooting., • Virtualization with Microsoft Hyper-V and/or VMWare experience, • Security and Backup applications including Veeam, Zerto, Crowdstrike experience., • 7+ years of IT experience Salary: $100,000 - $110,000 Benefits: Dental insurance, Health insurance, Vision Insurance, PTO, and 401(k) Schedule: Monday to Friday Work Location: In-person: Brooklyn, NY (120 3rd St, Brooklyn, NY 11231) EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law

Job Description FP&A Manager – Asset Management Midtown Manhattan (Hybrid: Tues–Thurs in office) A leading global financial services firm with deep roots on Wall Street is seeking an experienced and motivated FP&A professional to join its Front Office FP&A team. This high-visibility role will serve as the finance lead for the Asset Management division, with secondary support for other front-office businesses. The position offers direct exposure to senior executives, complex fund structures, and strategic projects across the organization. Key Responsibilities: * Own and maintain the Asset Management P&L, including monthly close, variance analysis, and reconciliation to GAAP. * Deliver recurring financial reports and performance packs for business heads and Finance leadership. * Analyze revenue drivers (management fees, performance fees) and expense trends, highlighting key business factors. * Partner with Product Control, Corporate Accounting, and Fund Accounting to reconcile results and resolve issues. * Lead budgeting and forecasting cycles, ensuring alignment with corporate objectives. * Develop and enhance reporting tools (Excel, Power BI) to improve transparency, efficiency, and analytics. * Conduct ad-hoc analysis and support senior management on strategic initiatives and special projects. Qualifications: * 5–10 years of progressive experience in FP&A, finance, or accounting, with direct exposure to Asset Management. * Extensive hands-on experience with various fund structures: LP, GP, LLC, Master Feeder, Fund of Funds, Open-End, Closed-End, ETFs (required). * Bachelor’s degree in Finance, Accounting, or Economics; MBA, CPA, or CFA strongly preferred. * Strong understanding of AUM-based revenue models, performance fees, fund-level expense allocations, and industry metrics. * Proven ability to influence senior stakeholders in a fast-paced, dynamic environment. * Exceptional analytical, problem-solving, and communication skills with the ability to distill complex data into actionable insights. Company DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

Job Description Manager of Diversity & Inclusion Responsibilities include but are not limited to: • Developing and implementing strategic retention and advancement initiatives promoting inclusive access to development and career growth opportunities for all personnel., • Supervising, mentoring, coaching, and developing the D&I Assistant and D&I Specialist, with administrative responsibility for ensuring the effective execution of their respective responsibilities in support of the full D&I function and firm strategies., • Supervising, managing, and collaborating on the design and execution of diverse and rigorous learning programs to foster inclusion., • Collaborating with Legal Talent and HR to integrate inclusion principles into onboarding, evaluations, promotions, and career development systems., • Working with the Director to liaise with Practice Innovation and Management and other administrative departments to develop customized inclusion action plans., • Overseeing inclusive branding and communications in collaboration with the Marketing and Business Development team; elevating internal and external storytelling., • Leading and collaborating on efforts to position the firm as a recognized D&I thought and innovation leader through award submissions, industry submissions, and collaborative partnerships. Qualifications: • A bachelor’s degree required; Master’s degree or JD preferred., • A minimum of three (3) years managerial experience with a minimum of three (3) years of experience in a diversity and inclusion role within a law firm, professional services, or corporate environment., • Proven experience developing and implementing innovative D&I programs and events that support measurable cultural and talent development outcomes., • High proficiency in Windows operating systems and Microsoft Office Suite and/or related software., • High proficiency with data analysis deliverables, methods, and tools; survey platforms, project management, and collaborative work platforms (e.g., Power BI, Smartsheet, Culture Amp, Qualtrics) preferred. Proficiency in VI Desktop preferred., • Demonstrated knowledge and understanding of the diversity and inclusion industry., • Deep understanding of inclusion-centered organizational change and talent development.

Job Description ▶︎ Job Details: • Job Title: IT Project Leader - Server, • Client: IT Services, • Working Location: NY 10022, • Working Style: Hybrid, • Employment Type: Permanent/Full-time, • Salary: $70,000 - $80,000 per year + Full Benefits, • Benefits: Full Benefits (Insurance, PTO, 401K), • Visa Support: Yes, • Language: English ▶︎ Position Overview: This role is focused on providing IT support and project management under the supervision of a Project Manager. The IT Project Leader will ensure excellent customer service, manage customer relationships, and support various IT infrastructure projects. ▶︎ What will you do: • Customer Service & Support: You will ensure outstanding customer service by providing direct IT support to customers and supporting projects under the supervision of the Project Manager. You will promote effective response times and provide expert insights into general support issues., • Quality Service Enforcement: You will enforce quality service guidelines for dealing with customers, completing services, and ensuring overall customer satisfaction., • Travel & On-Site Work: You will travel to customer locations and data centers for physical work, providing hands-on IT support as needed., • Vendor Communication: You will communicate with external vendors to manage projects and troubleshoot issues, ensuring smooth collaboration for project delivery., • Trend Analysis & Process Improvement: You will analyze trends in issue reporting and develop preventative solutions. You will also suggest process improvements and develop new procedures as necessary., • Security Event Investigation: You will investigate suspected security events or vulnerabilities reported by PSOC and CSIRT teams to ensure the integrity of the IT infrastructure., • Additional Duties: You will perform other duties as assigned by the Department Director, contributing to the overall success of the team and department. ▶︎ Required Qualifications & Skills: • Experience with design and implementation of: Virtual Machine (vSphere, Hyper-V), Windows Virtual Desktop, Windows Server (Active Directory, File Server Exchange, MS 365), Unix Server (Redhat, SMTP Server), Cloud Solutions (AWS), Authentication Infrastructure (SSO, ADFS), • Excellent troubleshooting skills with Active Directory, GPO, Authentication, Access Privilege, Mail Protocol (SMTP, MAPI over HTTP), • Strong background in information security ▶︎ Preferred Qualifications: • Bachelor’s degree in Computer Science or a related field, • MCP and AWS certifications are a plus, • Strong English communication skills, both written and verbal, to support customers, report to upper management, and work effectively with the team Powered by JazzHR 44jqNI6JNu

Job DescriptionSalary: Eriksen Translations is not currently hiring for this position, but if you would like to be considered for future opportunities as a project manager, please submit your application below. Eriksen Translations is a woman-owned, independent LSP based in Brooklyn, NY, with a footprint that extends throughout North America and beyond. For 37 years, Eriksen has helped clients communicate with domestic and international audiences. Working in more than 100 languages, Eriksen sustains long-term relationships with major companies in finance, insurance, law, creative services, health care, and education, as well as nonprofits, NGOs, and leading museums and cultural institutions worldwide. With talented staff and an extensive network of linguists, Eriksen has earned an excellent reputation for its commitment to flawless translation and exceptional service, both with its clients and within the translation industry. Over the past two years, the company has experienced exponential growth and has recently been ranked as One of North Americas Top 30 Language Service Providers by CSA Research. Job Description Eriksen Translations seeks a project manager to join our growing team. This is a fully remote position and will bolster our work for clients in a variety of industries. The selected candidate will be responsible for the planning and execution of translation projects including the management of quality, cost, and schedules to ensure customer satisfaction. To succeed in this position, you must be a team player and have a strict eye for detail. With a passion for language and communication, you embrace cultural and multilingual diversity in the workplace and in the world. Key Responsibilities • Plan, schedule and manage multiple projects from inception to delivery, ensuring optimal workflow and on-time results., • Besides translation, projects to be managed include print and multi-media components (desktop publishing, subtitling, voice-over, and e-learning modules, among others)., • Work closely with account managers and participate in kick-off meetings and provide progress reports., • Assemble and supervise project teams, including linguists, typesetters,technical support, and QA specialists., • Cultivate strong relationships with vendors. Manage costs and issue purchase orders., • Create and maintain linguistic assets: TMs, glossaries, and style guides., • Follow all established quality assurance procedures., • Communicate professionally with clients on production-related issues when necessary., • Manage client review process., • Support sales during new client acquisition and onboarding. Qualifications • Three or more years of experience in translation/localization project management. Experience with multi-media formats is a plus., • College degree in translation, communication, business, technology, or related field., • Excellent English oral and written interpersonal and communication skills., • Knowledge of one or more languages, in addition to English, preferred., • Strong computer skills and experience with CMSs (Plunet, XTRF) and industry-standard CAT tools (memoQ, SDLTrados)., • Experience in multilingual typesetting processes., • Flexible, goal-oriented team player who is also able to work with minimal supervision., • Strong organizational and time management skills, attention to detail, and ability to multitask and prioritize., • Strong troubleshooting, problem-solving, and decision-making skills., • Customer service focused with the ability to proactively offer new solutions in anticipation of clients changing needs., • Able to work productively from home. Additional Information There are many benefits to a career at Eriksen Translations as you workin a multilingual and multicultural environment. In addition to a competitive salary and excellent benefits, you will enjoy a team-oriented atmosphere. Please visit for more information. Please submit your resume/CV and cover letter along with your salary requirements. Eriksen Translations Inc. is an Equal Opportunity Employer. remote work

Job Description Title of Position: IT Service Desk Analyst [HYBRID] FLSA Status: Exempt Department: Information Technology Reports to: IT Service Desk Manager Salary: $60,000 - $70,000 About Win Win is a leading provider of shelter, supportive housing, and innovative programs for families with children experiencing homelessness, in New York City. Our equity-driven Way to Win model takes a multifaceted approach to overcoming barriers to stable housing by offering essential services, including childcare, employment support, legal aid, high-impact youth programs, and housing assistance. We are seeking dedicated individuals who share our mission to end homelessness and provide families with the innovative support they need to secure permanent housing. Purpose of the Position We are looking for an enthusiastic IT Service Desk Analyst who enjoys fieldwork and engaging directly with customers. This role requires flexibility to work weekends and holidays, with the benefit of a hybrid schedule. The candidate will provide technical assistance and support to Win staff and clients, ensuring the effective use of IT equipment and applications. Responsibilities include remote and in-person service desk support, setup, installation, and troubleshooting of IT equipment and software, and resolving hardware, software, and network connectivity issues efficiently. Key Responsibilities • Respond to user inquiries and technical assistance requests via phone, email, or work order., • Assess and resolve problems with IT equipment and applications for users., • Serve as the first-level point of contact for Win clients, facilitating the effective use of student iPads, laptops, and PC lab equipment., • Diagnose and troubleshoot hardware, software, and network connectivity issues., • Escalate IT service issues to appropriate technical staff as needed., • Document all user support activities in the designated IT work order system., • Maintain communication with end-users and supervisors regarding support activities., • Install, upgrade, maintain, and troubleshoot IT assets, including desktop computers, peripherals, software applications, laptops, printers, tablets, smartphones, and IP phones., • Provide individual and group end-user instruction on the use of deployed technology resources., • Maintain updated IT inventory information and document it in the IT Asset Tracking system., • Prepare and maintain IT service documentation and reports., • Shift: Monday - Friday, 9:00 a.m. to 5:00 p.m.; occasional assignments on evenings and weekends., • Regular travel to Win sites across all five boroughs of New York City., • Occasional inspection of equipment and cables in floors, ceilings, closets, and IT rooms., • Bachelor’s degree in computer science or information systems from an accredited college or university, or graduation from a certified technical training program in computer maintenance/repair., • At least two years of work experience in IT support or a related technical support capacity., • Leadership: Set an example by following Win policies and procedures. Act with professionalism and a strong work ethic., • Facilitating Change: Consistently deliver high-quality results., • Managing Performance: Interact respectfully with clients and co-workers., • Applying and Developing Expertise: Work with the manager to develop and achieve challenging but attainable goals. Understand the consequences of actions. Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job DescriptionApicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are seeking an IT Support Engineer to work between our Manhattan and Jackson Heights locations. Position Summary: Working under APICHA IT, focused primarily on fielding requests from users to resolve simple and complex computer software and hardware problems, as well as traveling to all current and planned APICHA facilities and remote locations as needed. Provides services including answers to inquiries on how to set up and use specific software, technical printer support, word processing, e-mail, and operating system issues. Contacts software and hardware product support vendors to correct, replace or provide technical support and information. Provides 1st and 2nd level support for PCs, Printers, Local Area Network, applications and data communication devices for Providers and support staff. Records all support tickets in the designated tracking system. Maintains and responsible for IT Inventory, creates and manages user accounts for various systems used by APICHA. Builds out Desktop and Laptop PCs and distributes.be expected to learn basic data reporting and analysis (using tools such as SQL Manager, Excel). A working knowledge in this domain is expected to be developed. Qualifications: High school diploma with substantial computer software and hardware knowledge required. Bachelor's degree in Computer Science preferred; One year of paid full-time work. Three years of hands-on experience or A+ certified preferred; Prior Healthcare IT experience preferred; Working knowledge of security and privacy concepts required; Technologically savvy with working knowledge of operating systems and office software and hardware required; Excellent written and verbal communication skills in English required; Ability to resolve complex issues in a timely fashion, assessing the impact of interrelated systems independently, relying upon self-motivated professional development of skill set required; Ability to create electronic presentations, basic statistical graphics as necessary required; Ability to work in diverse cultural healthcare environment in professional manner required; Good attention to detail required; Ability to initiate and work independently and be a good team player required; Ability to lift and move up to 25 lbs on a regular basis and 50 lbs as needed required; Willing to work nights and/or weekends as needed required At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description About the Role We’re seeking a dependable and skilled Help-Desk Technician to lead internal IT support operations for our NYC office and broader business units. You’ll provide direct on-site support to users based in Midtown Manhattan, while also maintaining connectivity and coordination with our Great Neck headquarters and field operations. This role combines hands-on computer hardware and application support along with infrastructure support. You’ll also act as a local advocate, ensuring that corporate policies are implemented effectively and appropriately for our teams on the ground. Key Responsibilities * Provide on-site technical support at our Midtown Manhattan office for desktops, laptops, applications, printers, and network services. * Administer Microsoft 365 environment (Teams, SharePoint, Exchange, OneDrive, Intune) and manage user accounts, devices, and licensing. * Maintain and support infrastructure across Great Neck HQ and remote offices as needed. * Collaborate with corporate IT to implement corporate-wide tools, security standards, and global policies—while advocating for local business needs. * Handle hardware provisioning, software deployment, onboarding/offboarding, and asset tracking. * Troubleshoot and support specialized applications (e.g., Autodesk, financial, and HR systems). * Document IT processes, configurations, and troubleshooting procedures; contribute to internal knowledge sharing. * Assist with training users on technology best practices. * Ensure business continuity by proactively maintaining system stability and responding to critical issues. * Travel to Great Neck Backoffice and local job sites in NY and New Jersey as needed to support users and coordinate infrastructure needs. Qualifications Required: * 5+ years of experience in internal IT support, systems administration, or desktop/infrastructure management within a mid-sized or enterprise organization. * Advanced proficiency with Microsoft 365 ecosystem, including administration of Exchange Online, SharePoint, OneDrive, Teams, and device management through Intune/Endpoint Manager. * Strong working knowledge of Windows operating systems (Windows 10/11) and basic user and group management. Understanding AD, DNS, DHCP, Group Policy concepts. * Basic knowledge of networking fundamentals, including cabling standards, WAN circuits, routing and switching, firewalls, DMZs, VLANs, and IP addressing and subnetting * Experience supporting business productivity and line-of-business applications, including installation, configuration, troubleshooting, and updates (e.g., MS Office, Adobe products, finance or HR tools, Autodesk applications). * Hands-on experience with IT asset management, including imaging, deployment, hardware inventory, and lifecycle replacement. * Ability to troubleshoot complex hardware and software issues, independently or with vendor support, and follow through to resolution. * Excellent communication skills, both written and verbal — able to clearly explain technical concepts to non-technical users and document procedures and solutions. * Ability to prioritize, manage, and execute multiple concurrent tasks in a dynamic environment with shifting priorities. * Strong sense of ownership and follow-through — demonstrates initiative and holds themselves accountable for deliverables. * Demonstrated ability to work independently with minimal supervision, while also being a collaborative team player who can work cross-functionally. * Customer service mindset — friendly, professional demeanor and a commitment to user satisfaction and technical excellence. * Willingness and ability to travel between Midtown Manhattan, Great Neck HQ, and local job sites as needed, sometimes on short notice. Preferred: * Experience in hybrid desktop/server environments or enterprise settings * Exposure to Power Automate, Power Apps, or SharePoint customization * Familiarity with Autodesk licensing and support and other construction related applications * IT certifications such as CompTIA A+/Network+, Google IT Support Professional Certificate, Microsoft Fundamentals. What You’ll Bring * A proactive, solutions-focused mindset * The confidence to represent end users and advocate for practical solutions * The discipline to self-manage while staying aligned with team goals * A calm, supportive attitude under pressure * A strong sense of ownership and pride in the technology experience you deliver Company DescriptionUni-Data & Communications, Inc. was formed in 1989 to service the IT infrastructure support needs of the financial services community. Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.Uni-Data & Communications, Inc. was formed in 1989 to service the IT \r\ninfrastructure support needs of the financial services community. \r\n\r\nUni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Job Description HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group's innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care. HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. We are expanding rapidly and have created unique roles that need qualified candidates. Location: Remote- Must be in New Jersey area Entry level job duties include but not limited to: • Accurately process medical record requests, this includes fulfilling requests that ask for medical, billing, and/or images to be sent in pdf, DVD, or secure email for all assigned clients., • Burn multiple CDs at one time using a desktop computer and laptop, • Monitor client queues and clear daily, • Identify and notify Lead if additional help is needed due to high volume, • Notify Lead of any issues preventing processing, i.e. access issues, system speed, • Communicate professionally with other teams to fulfill job duties, • Reports directly to the POD Lead, • Send daily End of day screenshots to Lead and Manager, • Work occasional overtime to assist as needed in overflow processing due to high volume issues and/or coverage issues, • Abide by HIPAA guidelines while ensuring the confidentiality of PHI, • Attend all standups the team has each week, • Report all hours worked accurately into ADP, • Enter stats accurately in self-report tracker Qualities that the candidate for this position should include: • Ability to work in a high volume and fast paced environment, • Ability to multitask to meet deadlines and daily goals, • Fast learner, • Quick worker, • Team player, • Positive attitude, • A go getter looking to more than the minimum requirement. In accordance with our company policy, Full Time Employees are eligible for the following benefits: • Robust Health Insurance Plan Options with Company Coverage, • Company HSA Account Contributions for Eligible Health Plans (Medical BCBS), • Vision and Dental Plan Options, • STD. LTD, Life. Life AD&D, EAP, • Competitive Paid Time Off including Paid Holidays, • 401(k) Plan Offering with Employer Matching Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve. Job Type: Full-time

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description I have a long term contract opportunity for one of our top tier investment banks in Midtown Manhattan. This role will have Executive level/White Glove responsibilities working with C-Level executives and leadership teams. $60-$65/hr 3 days onsite in Midtown * No 3rd Parties * Responsibilities: • Perform testing and monitor desktop performance and provide performance statistics and feedback to Workplace Technology Service Manager., • Receive and respond to incoming calls, pages, and/or emails regarding Workplace Technology (desktops/laptops, mobile phones, etc.), • Set up all new hardware and software and train new users., • Assist organization with developing, maintaining and promoting procedures, policies, reports, and other documentation for contribution to the Enterprise Knowledge base for the Enterprise Service Desk and Workplace Technology Support Team to drive first call resolution rates., • Perform onsite analysis, diagnosis and resolution of simple to more complex desktop problems., • Install, configure, test, maintain, monitor and troubleshoot end-user workstations, related hardware and software. Ensure all physical desktop connections (i.e. Ethernet jacks, telephone ports, connections between PC's and peripherals, etc.) are in proper working order., • Supports the onboarding and offboarding processes including client-based equipment provisioning and creating and managing user accounts & permissions., • Support the client-based equipment refresh cycles, including PC, mobile phones, and peripheral upgrades for existing end users., • Owns, organizes, and executes the equipment lease returns process., • Manage internal and external IT inventory and ensure adequate supplies are on hand., • Identify tasks and processes that can be improved to ensure IT and end users are as efficient as possible., • Provide technical support and problem resolution to Service Desk staff., • Partners with the AV Support & Infrastructure architects to set up and manage conference room equipment. Troubleshooting and identifying appropriate solutions., • Works closely with customers to deliver an excellent meeting, conference, and working experience using Teams and Zoom., • Partners with AV Support to manage the meeting events calendar and provide support for live events and town halls both on site and remote. Qualifications: • Experience implementation/managing desktop in a Microsoft Windows environment, imaging, patching, software deployment and related technologies., • Experience installing software, patches, updates on Desktops and Laptops., • Experience with Windows, OS X, iOS, and Android operating systems., • Knowledge of Apple hardware, Mac OS X, IOS iPhones and iPads is required., • Strong background in troubleshooting and superior analytical skills supporting users in a Windows environment on multiple client computing platforms, i.e. Physical and Virtual Workstations, and Citrix, • Ability to communicate effectively/consistently and develop respectable working relationships with other coworkers, Service Owners, and Executive Staff is essential., • Customer oriented, a positive, team-oriented attitude, flexibility, and understanding of the business issues driving the need for information technology, and solid work ethic is expected., • Excellent verbal and written communication skills. The ability to interact with all levels of the organization and communicate clearly and concisely, both orally and in writing., • Strong organizational skills including the ability to set shifting priorities and meet deadlines/adaptability/flexibility., • Capable of resolving the most complex problems/tasks., • Advanced knowledge of Microsoft Systems Center Configuration Manager concepts and reporting and working knowledge of Active Directory., • Ability to be a team player and promote the value of the support team's services. Lori Sklarski Senior Technical Recruiter, PRI Technology Direct:(973)-354-2797 Office: 973.732.5454 x27 Cell: 973.432.9968

Job Description The Junior Systems Administrator will serve as a team lead for our NJ facilities, collaborating closely with Help Desk associates to provide training and higher-level support. Additionally, this position will work alongside the IT Manager to ensure the maintenance and optimization of network infrastructure across the organization. Duties and Responsibilities • Utilize technical knowledge, strong troubleshooting skills, and established repeatable processes to effectively resolve issues with servers and software., • Support LAN, WAN, VPN, Internet, and VOIP phone connectivity in various locations and occasionally support other locations., • Partner with the IT Manager to create a secure as well as compliant server environment for both hosted and non-hosted systems., • Manage company domains and Active Directory., • Identify system software configuration changes., • Manage hardware as well as software systems, including routers, switches, VPN, and VOIP phone security systems., • Recommend innovative., • Implement solutions that meet the operational needs of the company., • Automated approaches for system administration tasks., • Create purchase requests for IT-related purchases., • Participate in technology purchasing, assisting with selection, ordering, receipt & initial setup of computer network devices., • Maintain installation as well as configuration procedures for desktop servers., • Perform daily system monitoring, verifying the integrity as well as availability of all hardware, server resources, systems, plus key processes, reviewing system and application logs, and verifying completion of scheduled jobs like backups., • Provide support per request from internal staff., • Investigate and troubleshoot issues., • Apply OS as well as software patches to desktops and servers., • Upgrade as well as configure server and desktop software., • Perform backup and restore data for all network servers., • Maintain users on corporate networks., • Assist with network - LAN as well as WAN - system design and implementation, maintenance, run, replace, and/or move network cabling, including termination., • Responsible for PC hardware inventory, IP phones, printers, barcode scanners, maintenance, and upgrade repairs., • Installing and configuring security cameras (IP and analog) and recorders (DVR and NVR). Requirements • Minimum 3 years of experience in the field., • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)., • CompTIA A+ certification or equivalent experience, • Experience in troubleshooting issues related to Windows 10 & 11, Active Directory, DNS, and networking, • Strong knowledge of Windows 10/11, including baseline security policies, • Experience supporting Windows-based workstations and servers, • Experience with switches, access points, firewalls, and other network equipment., • Experience with Google Workspace is a plus., • Experience with Cybersecurity is a plus., • Strong problem-solving skills and attention to detail., • Excellent communication and interpersonal skills., • Ability to work effectively both independently and as part of a team., • We provide a competitive benefits package including:, • Medical, dental, vision, ancillary benefits, • Flexible spending and dependent care accounts, • 401(k) match, • PTO, Sick time, paid holidays, • Company-paid Employee Assistance Program (EAP) Salary range $58K - $73K annually

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