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This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient Care Technicians. As a member of the kidney disease health care team, this position participates in decision-making, teaching, leadership functions, and quality improv

Job Description Under the supervision of the Assistant Director for your region support area, the Patient Services Specialist will be responsible for evaluating and resolving patient grievances and providing conflict management techniques to dialysis providers in order to avert involuntary discharges and access to care issues. The Patient Services Specialist serves as a first level patient advocate for End-Stage Renal Disease (ESRD) dialysis patients and a resource for all outpatient dialysis providers on any ESRD patient questions or concerns. The Patient Services Specialist works with facilities and patients via phone, email, and fax to collect information, evaluate, and work to mitigate challenges between patients and facilities that are not able to be resolved at the facility level. This includes providing advice, technical assistance, and guidance such as conflict resolution, mental health, and socio-economic services and resources. Additionally, the Patient Services Specialist is responsible to document case activity and mail letters and resources to patients who they are working with to resolve a grievance. Duties to include, but not limited to: • Evaluating, mediating, and resolving patient grievances for the Network region assigned, while maintaining well-organized and detail-oriented electronic patient charts and case records., • Managing incoming calls/inquiries promptly and in a respectful manner, including calls from potentially highly stressed ESRD consumers seeking advocacy services or filing a complaint., • Providing consultation, assistance, and educational resources to all clinic managers, social workers, medical directors, and other renal professionals., • Escalating complex cases that require intervention or review., • Identifying, developing and executing the creation of educational tools, resources and processes to improve the experience of care for patients and providers., • Strong communication skills (written and verbal) with the ability to effectively communicate with external and internal customers/staff via phone, email or other virtual platforms such as WebEx, Teams., • Proficiency with Microsoft office products (Word, Excel, Powerpoint) and a comfort with learning various software and data entry programs. Expertise in GSuite and Microsoft Office products, preferred., • Strong interpersonal and advocacy skills with the ability to work professionally and successfully with a diverse population., • Strong problem solving, mediation, and organizational skills with the ability to prioritize assignments and meet deadlines., • Master Degree in Social Work or other related degree required., • Experience working with case management required., • Experience in a healthcare management setting, (3) years’ preferred., • Experience in the dialysis setting, preferred. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status.

Collaborates and communicates with physicians and other members of the healthcare team to interpret, adjust, and coordinate daily patient care plan to ensure continuity of care. The Inpatient RN will partner with the hospital to provide quality care to the patient and deliver care that provides a po

Registered Nurse - Renal Dialysis Unit at Centers Healthcare summary:.Registered Nurses at Centers Dialysis Care provide exceptional patient care in a supportive environment focused on individualized treatment.The role involves collaborating with a healthcare team, administering treatments, and ensu

Registered Nurse/ RN Dialysis at Centers Healthcare summary:. Registered Dialysis Nurses (RN). Mobilizes resources in complex cases to maximize patients' control and participation over his/her own recovery.

Dialysis Registered Nurse at Centers Healthcare summary:.Centers Dialysis Care is seeking Registered Dialysis Nurses (RN) for their facilities in Airmont, NY, offering a supportive environment where employees are valued.The role involves collaborating with interdisciplinary teams, administering trea

Job Description In the Quality Improvement Specialist role, you will be responsible for identifying, implementing, and managing cross-setting quality improvement strategies based within hospital, nursing home, home health, hospice, dialysis and physician practice settings. The Quality Improvement Specialist works with senior leadership, direct care and performance improvement professionals in these settings to ensure the implementation and ongoing internal monitoring of evidence-based interventions in a timely and effective manner. The Quality Improvement Specialist also works with professional health care organizations and community-based organizations to enlist their support as partners in improving transitions of care across the health care continuum. Collaborates with subject matter experts on topics such as infection prevention, (including COVID-19), immunizations and drug safety to carry out one-to-one quality improvement (QI), small group educational activities, learning action networks and resource development. Duties to include but not limited to: • Recruiting and engaging health care providers, community-based organizations, faith-based organizations, community centers, human service agencies, political leaders, business leaders, media, consultants, educational institutions and others in collaborative partnerships to identify opportunities to improve patient outcomes related to quality and efficiency., • Establishing and facilitating learning and action networks using in person meetings, teleconferences, and webinars., • Providing technical assistance to healthcare providers on root cause analysis research methods to define opportunities to improve outcomes of care and avoid harms., • Managing groups of providers by monitoring clinical outcomes and quality improvement measures to demonstrate sustainment of initiatives., • Monitoring closely the progress of provider intervention efforts and maintain a tracking system for the adopted interventions., • Ensuring internal reports and required documentation are completed and submitted on time., • Presenting results of interventions through meetings with internal and external customers (i.e., Government agencies, providers, IPRO management and staff) and through large group presentations at conferences and meetings, as requested., • Assessing the quality improvement training and information needs of clinicians, administrative, and ancillary staff and coordinate appropriate educational efforts., • Working closely with the data analysts in the design of reports required to monitor provider and department performance, making necessary adjustments in interventions and plans in response to findings., • Attending and participating in IPRO regional conferences, department meetings and professional education meetings. QUALIFICATIONS: • Superior communication skills (verbal and written) with the ability to communicate quality improvement data and methods to health care providers and community stakeholders with varying technical and clinical backgrounds., • Knowledge of the principles and practices of health care quality improvement and community organizing. Experience with quality improvement research techniques and knowledge of disparities in the care of underserved populations., • Strong interpersonal skills with a proven record of developing productive relationships with health care provider staff, consumers and stakeholders., • Strong time management skills with the ability to multi-task and meet multiple deadlines., • Proven record of success in promoting improvement in community health quality and efficiency., • Ability to work independently with minimal supervision, as well as in a team environment., • Computer proficiency with a developed knowledge of Microsoft applications (Word, Excel, PowerPoint and Smartsheet)., • Ability to provide formal and informal presentations to internal staff and external customers., • Bachelor’s degree in education, nursing, public administration, public policy, public health or degree in related healthcare field, OR RN with Associate’s degree required., • Two (2) years of experience working in health care quality improvement, required. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.

Prior dialysis experience or Acute Care a plus.Must be able to work at all (4) Locations:.The professional registered nurse Inpatient Services RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP).This position is accountable and responsible for the provision and coordin

Centers Dialysis Care is hiring Registered Dialysis Nurses (RNs) for their dialysis center in Airmont, NY. Dialysis RN - Registered Nurse at Centers Healthcare summary:. We are seeking to hire experienced dialysis nurses as well as train nurses interested in the exciting field of dialysis care.

The professional registered nurse Outpatient RN CAP 2 may be an entry level designation into the Clinical Advancement Program (CAP) for new employees who meet the RN CAP 2 criteria or attained through advancement from RN CAP 1. This may include delegation of appropriate tasks to direct patient care

The Hemodialysis Patient Care Technician is a member of the nursing staff who provides patient care under the direction of a registered nurse. Experience in acute care Dialysis setting preferred. BLS certification for the Health Care Provider by the American Heart Association.

The RN Dialysis nurse is responsible for providing dialysistreatment to patients suffering from kidney failure to include pre and postdialysis care while maintaining a safe environment, providing compassionatecare and per facility / physician orders. We provide meaningful opportunities to our extens

The Patient Services Specialist serves as a first level patient advocate for End-Stage Renal Disease (ESRD) dialysis patients and a resource for all outpatient dialysis providers on any ESRD patient questions or concerns. The Patient Services Specialist works with facilities and patients via phone,

Prior dialysis experience or Acute Care a plus. The professional registered nurse Inpatient Services RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention and evaluation for an assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient Care Technicians. As a member of the kidney disease health care team, this position participates in decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and program operations. All duties and responsibilities are expected to be performed in accordance with Fresenius Kidney Care, policy, procedures, standards of nursing practice, applicable contractual service agreements, state and federal regulations. · Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with another Registered Nurse. · Performs ongoing, systematic collection and analysis of patient data pre – during – post treatment for assigned patients and documents in the patient medical record, makes adjustments and modifications to treatment plan as indicated and notifies Supervisor, Physician, patient’s primary nurse and others as may be indicated. · Assesses, collaborates and documents patient/family’s basic learning needs to provide initial and ongoing education to patients and family. · Recognizes aspects and implications of patient status that vary from normal and reports to or collaborates with appropriate health team members for input including but not limited to Supervisor, appropriate physician, and the contracted facility primary Nurse. · Directs and provides safe effective patient care for assigned patients as prescribed for all modality specific treatment procedures. · Assesses daily assigned patient care needs and collaborates with direct and ancillary patient care staff as needed. · Initiates and coordinates communication with FKC and Non-FKC dialysis providers and appropriate contracted facility personnel as needed to provide continuity of patient care. · Performs the implementation, administration, monitoring, and documentation of patient's response to prescribed intradialytic transfusions, including appropriate notification of adverse reactions to physician and appropriate blood supplier. · Administers medications as prescribed and documents appropriate medical justification and effectiveness. · Initiates and assists with emergency response measures. · Serves as a resource for health care team, participates in staff training and orientation of new staff as assigned. · May be asked to provide specialized nursing care instruction to hospital/facility staff as stipulated contractually. · May be assigned to assist in an Outpatient facility on an as needed basis. · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · The position provides direct patient care that regularly involves heavy lifting, moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. · The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. · May be exposed to infectious and contagious diseases/materials. · Day to day work includes, desk work, computer work, interaction with patients, facility/hospital staff and physicians. · The position requires travel to training/meeting sites and between assigned facilities. · Position requires participation in on-call rotation, night, weekend, holiday or as defined by individual program needs. SUPERVISION: Assigned oversight of Patient Care Technicians/LVN/LPNs/RNs as a designated Nurse in Charge, after meeting all the following: · Successful completion of all FKC education and modality specific training requirements for new employees. · Must have a minimum of 9 months experience as a RN. · 6 months experience in acute dialysis as a RN. Graduate of an accredited School of Nursing. · Entry level for RNs with less than 2 years of Nephrology Nursing experience as an RN · Minimum 9 months experience as a Registered Nurse, 12 months (preferred). · 6 months acute dialysis experience (preferred) · Hemodialysis and/or ICU experience (preferred). Furthermore, I understand that the duties and responsibilities listed in this job description are intended only as illustrations of the various types of work that may be performed. If I have any questions about duties and responsibilities not specified in this job description that I am asked to perform, I should discuss them with my immediate Supervisor or my Human Resources representative The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $37.00 - $63.00 Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans