Case Manager - 4826
2 months ago
New York
Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The Pyramid Safe Haven is a 125-bed, low-barrier shelter operated by BronxWorks for chronically street-homeless single adult men. Located in the Melrose section of the Bronx, Pyramid follows a Housing First model and provides on-site services including case management, psychiatric and medical care, substance use counseling, meals, showers, and housing placement support. Referrals are made exclusively through NYC’s Street Homeless Outreach Teams. The program focuses on building trust and engagement while supporting clients in transitioning into stable, long-term housing. RESPONSIBILITIES • Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up., • Manage a case load for a diverse client population., • Monitor and document client progress toward service plan goals., • Document all interactions with, or on behalf of, clients., • Maintain familiarity with program resources available on and off-site., • Provide group counseling as assigned by the program director., • Coordinate client services with other social service, mental health, medical, employment, educational, child care and other providers., • Conduct regular case conferences with clients and service providers as required., • Complete program reports on a monthly basis, or more frequently as required., • Report to, and meet with, supervisor on a monthly basis., • Conduct home visits and other field work, as required., • Bachelor’s degree in social work or a related field of study, • Candidate must have a valid driver’s license which has been held for at least 1 year; in the last years, candidate must have obtained no more than 3 license violation points, • One-year of case management or related work experience preferred., • Ability to engage and build rapport with populations with high support needs., • Strong oral and written communication skills, • Detail-oriented and resourceful with strong time management and organizational skills, • Proficiency in Microsoft Office suite and other standard business technology, • Bilingual/multilingual preferred, but not required., • Ability to use a computer for prolonged periods, • Ability to occasionally lift and/or move up to 10 pounds, • Ability to stand, walk, or sit for long periods of time, • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork, • Ability to bend and retrieve objects and/or documents, • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation, • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #INDMID