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Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Assistant Regional Senior Supervisor for Mental Health About the Position: YAI has an opening for a full-time Assistant Regional Senior Supervisor for Mental Health within our headquarters in New York, NY or at one of the other clinic locations. The position at YAI provides the opportunity to gain exposure and experience working within Center for Specialty Therapy and Premier Healthcare Article 16 clinics. This includes providing Mental Health services in the Article 16 clinics. Mission Statement YAI: YAI is a network of agencies offering people with intellectual and developmental disabilities a comprehensive range of services across all ages. YAI empowers people with disabilities to reach their goals every day. Our enthusiastic staff of over 4,000 professionals believes that everyone has a fundamental right to live, love, work, and learn. If you share our vision and want to help support people to live the fullest lives possible, apply to this position. Key/Essential Functions & Responsibilities * Provides individual, family, collateral or group psychotherapy to people with intellectual and developmental disabilities * Conducts intakes and evaluations prior to assigning cases to other therapists * Participates in patient communication and interdisciplinary care planning for individual patient needs * Completes written progress notes and treatment plans contemporaneously using Electronic Health Records * Participates in scheduled supervision * Meets monthly productivity expectations * Checks emails daily and responds to them in a timely manner * Completes annual mandated OPWDD trainings as required by the agency * Participates as a member of the wider clinic multidisciplinary team (medical doctors, nurses, psychiatrists etc.) * Actively participates as a member of the Behavioral Health team which includes about a hundred Mental Health Clinicians in four of the boroughs * Provides clinical supervision to other clinicians * Proof-reads and gives feedback on progress notes, treatment plans or evaluations * Trains new and existing staff on clinical and compliance issues * Oversees Mental Health Clinicians for that borough * Provide administrative oversight for clinicians working in the region regarding productivity and compliance (documentation and training) * Manage the flow of cases in the region including case assignment, transfers and potential waitlists * Address concerns raised by clients, families and staff where appropriate Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Minimum requirements of specific positions may vary by assigned function and/or contract. Please refer to applicable regulations/contracts for all position requirements. All Assistant Regional Senior Supervisor must meet the following minimum requirements: * Graduate of an accredited Masters level Social Work or Psychology or Counseling program * Holds a professional license (Licensed Clinical Social Worker or Licensed Psychologist) * Several years of experience working with individuals with Intellectual or Developmental Disabilities * Several years of experience in a supervisory capacity Preferred Qualification Requirements (desired requirements beyond MQRs above) * Proficiency in a second language a plus * Willing to take initiative * Exceptional interpersonal, problem solving and communication skills * Highly flexible personality type * Proficient in Electronic Health Record * Excellent writing skills * Exceptional Organization skills Compensation: • Salary is up to 70000 USD annually All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Senior Program Manager will drive cross-functional initiatives that are critical to delivering high-impact outcomes for the product organization. You'll partner closely with product managers, engineers, designers, and cross-functional stakeholders to plan, execute, and optimize strategic programs that align with company goals. This role requires a systems thinker who thrives in ambiguity, excels at stakeholder coordination, and brings a strong sense of accountability and structure to fast-paced programs that rely on various teams to deliver holistic business impact. This role is pivotal in ensuring that projects are executed efficiently, align with strategic goals, and enhance the overall member, customer, provider, and/or Spring employee experience. This full-time position reports directly to the Director of Product Operations. Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. What you'll do: • Lead end-to-end program planning, execution, and delivery across multiple product, engineering, and cross-functional teams teams., • Create and manage comprehensive project plans - including success metrics, and timelines in collaboration with product leadership - ensuring on-time delivery and transparent communication across stakeholders., • Drive clear communication and alignment across internal and external stakeholders. Continuously gather and apply stakeholder feedback to enhance the quality, reliability, and impact of program outcomes., • Identify risks, dependencies, and blockers—facilitating resolution and tradeoff decisions., • Cross-functional initiatives are delivered on time and within scope, with clearly documented milestones, owners, and measurable outcomes., • Product and engineering teams feel unblocked and well-coordinated, thanks to streamlined communication, efficient rituals, and clearly managed dependencies., • Programs consistently ladder up to strategic company goals, with clear reporting on progress, risks, and business impact., • Stakeholders trust the program manager as a source of clarity and accountability, proactively surfacing issues and enabling fast, informed decision-making., • Continuous improvement practices are in place, including retrospectives, process iteration, and tooling enhancements that improve team efficiency over time., • 5+ years of program management, product operations, project management experience within a high-performing tech org, preferably embedded in product or engineering., • Excellent communication and interpersonal skills, with the ability to collaborate effectively with project stakeholders, including communicating effectively to the executive level., • Familiarity with project management tools (e.g. Asana, Coda), • Organizational and multitasking abilities to manage a high volume and frequency of detailed requests, some of which require a tight turnaround, • Proven self-management, time-management and organizational skills, • Experience working with Revenue orgs, Marketing, Customer Success and Sales, • Familiarity with Software Development Lifecycle of Product and Engineering teams and product management tools (e.g., Jira, Trello), • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Technical Implementation Manager reporting to the Manager, Technical Implementation, will be responsible for managing the key elements behind our world class member experience. This role requires a proactive problem solver with strong analytical skills, capable of cutting through initial ambiguities to uncover root causes efficiently. The ideal candidate should be adept at navigating both internal and external teams, acting as a bridge between stakeholders to ensure seamless communication and resolution of complex issues. They must be comfortable identifying and proposing solutions in environments with incomplete or evolving information, demonstrating a creative and solution-oriented mindset. In addition, this individual must exhibit technical acumen and the ability to translate business requirements into scalable, automated solutions that improve operational efficiencies. They should feel empowered to make decisions confidently, even when the path forward is unclear, using sound judgment and technical expertise to drive results. A deep understanding of operational processes, automation tools, and cross-functional collaboration is essential to thrive in this role.This role may also require the support of direct customer implementations. This is a full time, remote position on our team. Occasional travel may be required for company, customer or team events and meetings. What you'll do: Day-to-Day Operations & Support • Driving eligibility file setup for new customers (file specifications review, development, delivery (via SFTP/API), testing, ingestion configuration, and processing)., • Driving eligibility file changes for existing customers (file format or value changes and/or file source changes)., • Driving remediation of census failures (RCA, Customer communication, testing and implementing fixes, coordinating cross-functionally to validate downstream process continuation)., • Driving non-automated eligibility deactivation processing on behalf of our Customers., • Serving as the main technical resource for our Customers and their vendor partners in support of:, • New eligibility file development, • Update existing eligibility files, • Remediate eligibility file issues, • Maintain eligibility file specifications documentation., • Creating and maintaining internal eligibility file process enablement documentation., • Maintaining eligibility file Customer point of contact database., • Collaborating with Customer Success and Marketing to operate evergreen Customer communications regarding eligibility file maintenance., • Collaborating with cross-functional teams to develop tailored technical solutions for our Customers., • Collaborating cross-functionally to design and implement scalable, automated processes and features, ensuring long-term operational efficiency., • Build and maintain eligibility file processing configurations., • Build and maintain internal Customer account configurations., • Customer projects (internal configurations, eligibility files, SSO, etc.) launch on-time, • Eligibility files complete and automated by launch date, • Eligibility files updated regularly to meet current specifications, • Issues with eligibility files remediated in a timely manner, • Customer satisfaction via survey responses specific to technical implementation (SSO, SFTP, etc), • Bachelor's degree or higher., • 3-5+ years of technical implementation, technical account management, client services, client operations, and/or technical operations experience., • Advanced understanding of ETL pipelines, API integrations, SSO, & data ingestion processes, • Proficient in SQL/ Advanced understanding of relational databases, • Experience creating cross-functional PRD, SOP, or Playbooks, • Prior experience with Customer Relationship Management Software or Project Management tools (e.g., Salesforce, Smartsheet)., • Effective listener with a creative approach to problem-solving to ensure root issues are addressed strategically., • High integrity, organizational skills, attention to detail, humility, resourcefulness, ambition, professionalism, and a proactive approach., • A deep passion to transform the U.S. healthcare system, especially mental health., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionDescription: KSE is a mid-size construction management and engineering firm ranking in the ENR Top 100 for CM and ENR Top 500 for design services. With seven offices across four states (NY, NJ, PA and CT), the firm has been providing transportation and public infrastructure construction services for more than three and half decades. KSE offers a full range of employee benefits, including medical, dental and vision insurances, a 401(k) plan, paid time off, Flexible Spending Accounts (FSAs), long- and short-term disabilities, and term life insurance. KSE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Position: Geotechnical Field Engineer Reports: Geotechnical Manager Technical Responsibilities: • Perform geotechnical field investigations, explorations, geologic reconnaissance, and site mapping., • Prepare geotechnical field boring logs, soil and rock sampling, and field permeability testing., • Support geotechnical laboratory testing and analysis., • Perform basic engineering calculations, data interpretation, and technical analysis., • Assist in preparing geotechnical reports and project documentation., • Coordinate with subcontractors in the field to complete scope-of-work activities., • Travel to field assignments throughout NJ, NY, PA, and CT; occasional overnight stays may be required., • 0 to 3 years of experience as a Geotechnical Field Engineer., • Bachelor’s degree in civil engineering, Geotechnical Engineering, Geology, or a related field, • Green Infrastructure project experience and permeability testing is a plus, • Previous internship experience a plus., • Engineer-in-Training (EIT) certification – plus., • OSHA 10-hr or 40-hr HAZWOPER training – plus., • Experience with RSLog or gINT– plus., • Previous internship or field experience in geotechnical engineering – plus., • Ability to work independently and as part of a team., • Reliable transportation to travel between job sites and office/lab (mileage, tolls & parking reimbursed). Physical & Work Environment Requirements: • Ability to sit, stand, walk, climb, kneel, crouch, crawl, grasp, reach, push/pull, and perform repetitive motions as needed for field tasks., • Frequently lift and/or move up to 35 lbs. occasionally up to 75 lbs., • Visual acuity required for data analysis, computer use, reading, and site inspections., • Outdoor work performed 50–90% of the time, often on uneven terrain and in varying weather conditions., • Exposure to outdoor elements including insects, plants, animals, and environmental temperatures typical of the region., • Occasional exposure to hazards such as moving mechanical parts, vehicles, electrical systems, heights, scaffolding, or chemicals., • Daily travel ranging from 1 to 3 hours depending on project location; overnight travel may be required. Schedule: • Sites may require commute as long as 1 hour to 3 hours of driving. Sometimes overnight stay for the duration of the project., • The field inspections/visits are dictated by construction schedules and could include early morning or late evening timing at the project site., • Ability and willingness to work alternate hours, to include overnight hours as required by the project specific requirements., • The employee is subject to both inside and outside environmental and climate conditions, • The employee is expected to perform approximately 50 to 90 percent of their work week outdoors with the remaining time in the office. Outdoor work frequently includes walking on uneven surfaces in all types of weather conditions and may have exposure to animals, insects, plants, etc., • The employee is subject to hazards such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to various heat/cold temperatures typical of the region or exposure to chemicals., • Must have a reliable form of transportation to travel between job sites and the office/lab with equipment and/or samples. Miles, tolls, and parking reimbursed. What We Offer: • In-house Safety Training and free PPE to field staff., • Dedicated mentorship program., • Learning and Development initiatives., • Purpose driven opportunity to work on exciting infrastructure and sustainability projects building America., • Inclusive culture celebrating diversity., • Health Insurance Benefits with HSA option., • Disability, Life Insurance, and 401K Retirement Accounts., • Paid Vacation and Sick Time, Paid Holidays., • Tuition Reimbursement., • Career Advancements., • Company Holiday Party, Company Summer Outings, Friday Breakfast, Monthly Heritage Celebration Lunch, Lunch & Learn Programs. Pay Transparency: Base salary is $55,000 to $70,000 per year. Base salary is only one part of KS Engineers total compensation, which includes an annual discretionary bonus. KS Engineers, P.C. is an EOE/AA/VEV/Disabled Employer. KSE will not discriminate based on race, color, religion, creed, sex, national origin, marital status, age, disability, veteran status, citizenship status, or other status protected by law.

Job Description Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram. Located on the Upper East Side of Manhattan in the historic mixed-used Park Avenue Armory, Lenox Hill Neighborhood House’s Women’s Mental Health Shelter is a 24-hour program that addresses the critical issues facing 80 homeless women, age 45 and over, who have histories of mental illness. Through a comprehensive continuum of care and programming that includes social work services, medical, nursing and psychiatric care, specialized peer support, housing placement, benefits assistance, arts and recreation and food and nutrition programs, our talented, multi-disciplinary team which includes social workers, mental health clinicians, nurses, psychiatric providers, peer advocates and program assistants, helps clients to transition from homelessness to permanent housing. Hourly Rate: $28.60/Hour Reporting to the Operations Manager, the Program Assistant is an integral member of our Women’s Mental Health Shelter, joining our multidisciplinary team, to support the day-to-day operations of the program and support our clients. The Program Assistant will have primary responsibility for assisting with all administrative, customer service and operational functions of the Women’s Mental Health Shelter. The Program Assistant will: • Interface daily with clients by providing excellent customer service by greeting and orienting clients, fielding questions and responding to client needs, • Assist clients with activities of daily living, including but not limited to, providing support for laundry, decluttering dorm areas and assisting with client-administered medication observation, • Assist in deescalating on-site crises and conflicts by providing problem-solving and conflict resolution to clients and document incident reports clearly with well-written and detailed summaries, • Support clients with the shelter intake process, identifying priority concerns and additional supports as needed, • Help facilitate day-to-day operations of our Women’s Mental Health Shelter and ensure they are conducted in accordance with our high-performance standards and government regulations, • Collaborate with Lenox Hill Neighborhood House’s staff from a variety of departments and disciplines The ideal Program Assistant thrives in a highly social and busy community setting and is willing and able to work a fast-paced schedule that will include evenings and weekends and some holidays given our 24/7 operating schedule and the expansive needs of our clients. The ideal candidate will possess strong communication, organizational, customer service and administrative skills and be able to multi-task in a fast-paced environment. As part of a collaborative team, the Program Assistant must be able to communicate effectively with a variety of stakeholders and be a team-player. Bachelor’s degree, with relevant experience in the field of homelessness services, behavioral health, substance use services or residential support preferred. Fluency in Spanish is ideal. This position is Per Diem (Part-time) meaning that the scheduled hours will vary with a maximum of 20 hours per week. Given the 24/7 operating schedule and the expansive needs of our clients, we are actively recruiting for the following open shifts : 7:00am- 3:00pm; 3:00pm – 11:00pm and 11:00pm – 7:00am. What We Offer • Professional Development Opportunities – certifications and licenses, conferences, trainings, lectures and more, • Staff events and parties including Film and Dinner nights, bowling parties, baseball games, food trucks, holiday parties, parties on our Green Roof, chocolate event for Valentine’s Day and ice cream socials, and much more., • Staff use of State-of-the Art Fitness Center, Gym and Swimming Pool, • Staff group fitness classes, swimming lessons and lap swim for staff All individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws. At Lenox Hill Neighborhood House we value respect, integrity, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is hiring a Lifecycle Marketing Lead to build and scale the seasonal campaigns, education programs, and adoption engine across our B2B2C member experience. In this role, you will turn high-visibility seasonal moments, product improvements, and care modalities into powerful lifecycle programs that deepen member understanding and drive long-term engagement. This IC partners closely with Product Marketing, Product, Content, Comms, Creative, Analytics, and the broader Lifecycle team to bring major initiatives to market and weave ongoing education into the full member journey. This role is ideal for a lifecycle marketer with experience developing educational programs, coordinating multi-channel seasonal campaigns, and driving adoption in B2B SaaS, PLG, or B2B2C experiences. Please note that this is a hybrid role based in New York City, with an expectation to be in office 3 days a week. Our office is located at 60 Madison Avenue. What You'll Be Doing Drive Seasonal Campaigns, Education Programs & Adoption • Lead end-to-end execution of seasonal and thematic campaigns (e.g., mental health awareness moments, benefit year cycles, employer-benefit timelines) that reinforce value and encourage renewed engagement., • Partner with Product Marketing and Content teams to build educational nurtures, newsletters, webinars, and care-modality spotlights that help members understand how to get the most value from Spring Health., • Build and maintain "What's New," product highlights, and feature-education moments ensuring these are framed within broader value narratives rather than one-off feature pushes., • Develop targeted messaging that delivers the right educational content to the right member segment at the right time in their journey. Scale Adoption Programs Across the Member Journey • Integrate seasonal and educational programs into evergreen lifecycle flows, ensuring continuous reinforcement beyond the initial campaign., • Build automated, behavior-based programs that increase feature activation, modality adoption, repeat usage, and continuity of care., • Identify high-leverage moments where timely education can increase adoption and deepen member engagement across both digital and care experiences., • Collaborate with Lifecycle teammates to harmonize adoption touchpoints with onboarding, recare, and long-term retention strategies. Lead Experimentation & System Building • Own a testing roadmap to validate messaging, sequencing, segmentation, and channel strategy across seasonal and educational programs., • Partner with Data and Engineering to define instrumentation needs and measure adoption and content engagement., • Develop consistent workflows, templates, and best practices to scale seasonal and adoption campaigns with high velocity and quality., • Identify opportunities where automation or channel enhancements can expand reach and improve impact. Collaborate Cross-Functionally to Ensure Impact • Partner with Product Marketing, Product, Comms, Creative, and Content teams to align on narratives and ensure educational content is accurate and compelling., • Work closely with CS and employer-facing teams to ensure campaigns map to major employer programs and benefit cycles., • Engage Platform, Identity, and UX teams to identify new surfaces for educational and adoption-oriented messaging., • Ensure all communications follow strong brand standards and deliver clarity and value to members. Drive Measurement, Insights, and Optimization • Define and own KPIs for adoption including educational-content engagement, feature activation rate, modality usage, repeat engagement, and downstream retention., • Partner with Analytics to interpret campaign performance and identify opportunities to expand impact., • Maintain strong QA processes for segmentation, personalization, and deliverability across channels. What Success Looks Like in This Role • High-quality, high-impact seasonal campaigns that drive measurable engagement spikes and sustained value recognition., • Increased member engagement with educational content (nurtures, webinars, newsletters) and corresponding lifts in feature and modality adoption., • A scalable, repeatable adoption engine embedded across the entire lifecycle ecosystem., • Strong alignment with Product, PMM, CS, and Lifecycle on adoption priorities and execution., • Clear improvements in member understanding of available tools and care pathways. What We're Looking For • 6–10+ years in lifecycle, growth, or product marketing in B2B SaaS, PLG, or B2B2C environments., • Experience running seasonal campaigns, educational programs, or adoption initiatives end-to-end., • Strong instincts in segmentation, message tailoring, and mapping educational content to lifecycle stages., • Proven ability to build complex workflows, manage cross-functional campaign processes, and maintain operational rigor., • Experience with lifecycle platforms (Iterable preferred; Braze, Customer.io, HubSpot, SFMC also welcome)., • Analytical, systems-oriented thinker with excellent cross-functional collaboration skills. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key responsibilities: * Ensuring health, safety, and habilitation of the people we support consistent with agency philosophy and department practices. * Ensuring the appropriate, therapeutically documented level of supervision in the residence, day program or community to ensure and protect the health and/or safety of the people we support. * Providing program/floor coverage, when necessary. * Promoting and maintaining the excellence of the programs * Developing professional, empathic relationships with family members ensuring they are included in the team process. * Leading and facilitating interdisciplinary team meetings and staff meetings to ensure effective communication. Attend regional and agency supervisor meeting or as directed by your supervisor. Attending and actively participating in the planning meeting for the people we support. * Fostering interagency collaboration * Bringing the organizational culture to life * Ensuring a work environment that is free from harassment and discrimination * Playing an active role in the hiring process; interviewing and selecting appropriate staff based on program needs * Maintaining direct relationship with staff * Building staff morale * Fostering professional development through regular supervision, training, and evaluations. * Supervising staff to ensure they are meeting the needs of the people we support and agency standards. * Utilizing participatory management * Fostering the Open-Door Policy * Maintaining oversight and compliance of systems specific to role and responsibilities * Fostering communication and maintaining professional between relevant supports including those within the program, within the agency, and supports outside the agency * Overseeing all financial systems, maintaining records for the people we support and program expenditures. * Operating the program within budgetary guidelines. * Maintaining a safe environment for staff and the people we support and reporting any hazardous conditions. * Ensuring the completion and maintenance of all paperwork and written records related to individual treatment. This includes but is not limited to medical records, treatment records, progress reports, data collection, behavior reports, incident reports, billing records, and all written communication systems. * Reporting and monitoring incidents, as well as assist with the investigative process. * Required to perform your responsibilities as they currently exist or may change in meeting the needs of the department, under the supervision of your supervisor/manager. Education and Experience: * BA/BS strongly preferred * Prior supervisory experience required * Prior Direct Support Professional experience preferred * Background in supporting people with intellectual/developmental disabilities or mental health preferred Additional Knowledge, Skills and Abilities: * Strong interpersonal and problem-solving skills * Well-developed writing skills * Takes initiative * Highly flexible personality type * Valid Driver's License preferred depending on location * Flexibility to respond to calls and programmatic needs beyond regular work hours * Proficient in Microsoft Office * Ability to learn/use Workforce Management software to effectively carry out essential business processes Compensation * $64,350/annually All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position: YAI supports people of all ages with intellectual and developmental disabilities in achieving the fullest lives possible by creating new opportunities for living, loving, working and learning. YAI promotes a person centered approach by creating supports that cater to the specific needs of each person. Join our dynamic team as a support staff ensuring a clean and safe home environment. The ideal candidate will have enthusiasm for ensuring cleanliness and organization of the facility. Our enthusiastic staff of over 4,000 professionals believes that everyone has a fundamental right to live, love, work, and learn. If you share our vision and want to help support people to live the fullest lives possible, apply to this position. Key Responsibilities: * Maintaining Professionalism and Punctuality * Taking Ownership/ Accountability * Being Flexible: Job responsibilities may change based on needs * Adhering to policies, procedures and regulations * Using effective communication skills & time management skills * Being a member of a highly effective team * Ensuring maintenance upkeep and safety based on facility/ program structure * Completing mandatory trainings based on the program and position as well as applying skills * Ensuring health, wellness and safety * Understanding when to contact an administrator for support * Building Positive relationships * Cooking and preparing meals according to dietary needs * Sweeping and mopping floors * Dusting furniture and other fixtures * Vacuuming carpets and area rugs * Cleaning kitchen appliances/refrigerator * Cleaning and organizing kitchen cabinets * Discarding expired foods * Emptying trash receptacle/bags * Other cleaning responsibilities if the need arises Education and Experience: * Work or life experience with intellectual/developmental disabilities is a plus * Tuberculosis test mandatory for most positions Additional Knowledge, Skills and Abilities: * Exceptional interpersonal, problem solving and communication skills * Willing to take initiative * Highly flexible personality type Compensation: * $16.78/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position: YAI supports people of all ages with intellectual and developmental disabilities in achieving the fullest lives possible by creating new opportunities for living, loving, working and learning. YAI is a network of agencies with programs that empower and enhance the lives of thousands of people we support and their families. YAI promotes a person centered approach by creating supports that cater to the specific needs of each person. Join our dynamic team as a support staff ensuring a clean and safe home environment. The ideal candidate will have enthusiasm for ensuring cleanliness and organization of the facility. Mission Statement: YAI is a network of agencies offering people with intellectual and developmental disabilities a comprehensive range of services across all ages. YAI empowers people with disabilities to reach their goals every day. Our enthusiastic staff of over 4,000 professionals believes that everyone has a fundamental right to live, love, work, and learn. If you share our vision and want to help support people to live the fullest lives possible, apply to this position. Location: * Flushing, Queens Schedule: * Monday - Friday, 7am - 12pm Key Responsibilities: * Maintaining Professionalism and Punctuality * Taking Ownership/ Accountability * Being Flexible: Job responsibilities may change based on needs * Adhering to policies, procedures and regulations * Using effective communication skills & time management skills * Being a member of a highly effective team * Ensuring maintenance upkeep and safety based on facility/ program structure * Completing mandatory trainings based on the program and position as well as applying skills * Ensuring health, wellness and safety * Understanding when to contact an administrator for support * Building Positive relationships * Cooking and preparing meals according to dietary needs * Sweeping and mopping floors * Dusting furniture and other fixtures * Vacuuming carpets and area rugs * Cleaning kitchen appliances/refrigerator * Cleaning and organizing kitchen cabinets * Discarding expired foods * Emptying trash receptacle/bags * Other cleaning responsibilities if the need arises Education and Experience: * Work or life experience with intellectual/developmental disabilities is a plus * Tuberculosis test mandatory for most positions * Exceptional interpersonal, problem solving and communication skills * Willing to take initiative * Highly flexible personality type Benefits: * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for full-time positions) * Paid vacation, holidays, and sick time * 403(b) retirement with employer match * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! Compensation: * $16.78/hour to $16.78/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job Description WHO ARE WE? Getting Out Staying Out The Getting Out Staying Out (GOSOWorks) programming model seeks to identify meaningful connections to vocational training and employment opportunities for young adults, ages 18-24. Serving as a proud partner in overall citywide workforce development initiatives, GOSOWorks is a recognized leader in workforce development programming and manages several highly successful career services training programs. As the organizations signature career services programming engine, GOSOWorks provides high-quality, high-performance career assessment planning, sector-based skills training, career coaching and professional development strategies designed to enhance an individual’s competitive positioning in securing gainful and meaningful employment. GXC INC GXC Inc. is a Certified Service-Disabled Veteran Owned and Minority Owned Business Enterprise who specializes in protection of critical assets through the implementation of cutting-edge technology, innovative processes, and adaptation of current protection-based industry standards. Our team is comprised of military veterans and former DHS Executives who understand the evolving requirements of protection and risk mitigation. GXC offers the full spectrum of professional security services, focusing on Armed and Unarmed Protective Security Officer Services, Screening Services, Patrol and Response, Metal Detector and X-Ray Screening Technology, Training, Customer Service, and Personal Protection. Our Mission To provide the utmost in transparency to our customers while establishing, embracing, and executing standards of excellence which set us apart from our competition. Our Vision To remain an organization who has embraced diversity and does not look to convenient paths of execution, but rather espouses the determination and will to overcome any administrative, technical, or financial obstruction while remaining a trusted industry leader, without undue hesitation. WHO ARE YOU? Passionate and motivated. Driven, resourceful, innovative, forward-thinking, and committed. If this sounds like you then please read on! GXC Inc. has partnered with a nonprofit organization, Getting Out Staying Out (GOSOWorks), that offers free New York State security guard training, career services, and placement support for individuals aged 18-24 who are interested in entering the security field. GOSO is seeking those interested in pursuing a career as a Protective Security Officer to work in an internship with GXC Inc. The Unarmed Protective Security Officer maintains an environment that is safe and comfortable for client’s guests and employees. The Protective Security Officer is the first line of security. Serving as protection specialists, they will protect critical assets for each event, respond to emergencies, perform general security duties, and document unusual incidents. The Protective Security Officer must work as a member of the security team, act professionally, and demonstrate courtesy and respect to all. This position will require fulfillment by several officers. Essential Functions: • Enforce written rules and procedures through a comprehensive understanding of post/general orders, • Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility, • Prevent and resolve altercations among guests, • Lead guests and other employees in emergency evacuation procedures and provide assistance, • Maintain control by circulating through your work area throughout the shift, • Ensure that no weapons or harmful items enter the venue by ensuring that every guest walk through the metal detectors and prohibited items are removed, • Enforce House policy regarding photos/videos/recording devices, • Safeguard against theft and property damage, • Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift, • Set up area before opening (stanchions, table configuring, etc.), • Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash, or other obstacles, before, and during the shift, • The position is eligible and may be asked to work in other GXC Contracted Locations in the surrounding area Schedule: This is a part-time intern position based on operational need. Weekday afternoon/evening and weekend availability required. There is no minimum hour guarantee. The internship is expected to last approximately 10 weeks with the potential to be hired by the hosting company, GXC-Inc, at the conclusion of the program. Physical and Mental Functions: • Requires prolonged standing., • Occasionally requires physical exertion to manually move, lift, carry, pull, or push heavy objects or materials., • Occasional stooping, crouching, bending, crawling, and reaching., • Some fine motor skills required, • Must work outdoors year-round., • Must work in noisy and crowded environments., • Must work in temperature extremes and in some varying atmospheric conditions., • Generally, job requires 10% walking, and 90% standing. Qualifications: • Must be 18-24 years old., • Must have a sincere interest in entering the security field., • Must demonstrate a friendly, polite, and professional demeanor., • Must possess good problem-solving, conflict resolution, and de-escalation skills, with a calm approach to working with the public., • Must successfully complete the NYS Security Guard training course provided at no cost (not applicable for those already licensed)., • Must successfully complete a ten-week, fully paid security guard internship program., • Must successfully complete a one-week, fully paid career services training program. Salary: The intern salary is $17.00 per hour paid by GOSOWorks THIS APPLICATION WILL BE SUBMITTED TO, REVIEWED, AND SELECTIONS MADE BY GOSOWORKS. GOSO and GXC Inc are committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for a Senior UX Researcher whose work will inform the experience for people who are seeking mental healthcare for themselves and their families. You will join a highly engaged cross-functional Product team, focused on and measured by outcomes, and empowered to drive key performance indicators and business results. You are a hands-on, collaborative researcher who is excited to take ownership and drive impact as a member of our growing UX Research team. Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. What you'll be doing: • Design and implement research throughout the product lifecycle, from early stage discovery and strategic research through iterative prototype testing and post-launch measurement, • Proactively collaborate with design, product, clinical, and commercial teams to define a research roadmap that answers high impact product and strategy questions, • Build on past research and evolve insights over time, driving impact by effectively communicating findings to cross-functional partners and stakeholders, • Conduct research that informs decisions to help Spring Health achieve core business goals and reduce waste by building the right thing faster., • Research insights are used to inform decisions that measurably impact key company metrics, • Empower teams to build empathy and deeply understand the humans and organizations who use Spring Health's products, • Bachelors, Masters, or PhD in Human-Computer Interaction, Information Science, Psychology, Cognitive Science, Anthropology, or related field, OR equivalent experience in an industry setting, • 5+ years proven track record conducting UX Research with product teams - designing, running, and reporting on your own studies, • Expertise in qualitative and quantitative user research methodologies including when and how to apply them during each product phase, • Demonstrated ability to make measurable impact, turning insights into action with excellent facilitation, consensus building, persuasion, and presentation skills, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for a Member Engagement Strategy Manager to join our fast-growing Member Marketing team at Spring Health. In this role, you will be responsible for unlocking access, activation, and utilization amongst our most strategic customers by bringing a consultative, data-driven, and highly personalized approach to our member marketing strategy. You will serve as the strategic marketing voice for key enterprise accounts, developing and implementing marketing strategies that directly support member engagement and revenue goals. You will partner closely with Strategic Account Managers, Lifecycle Marketing, Finance, and other cross-functional stakeholders to deliver tailored population-level strategies that scale effectively across our portfolio. The ideal candidate thrives in a fast-paced, outcomes-oriented environment and has a passion for connecting people to mental health care through thoughtful, effective marketing. This is a full-time, New York–based position reporting to the Director, Member Engagement Strategy with an expectation of three days per week in the office. What you'll do: • Partner with Strategic Account Managers and other stakeholders to co-own member marketing outcomes for Spring Health's most high-impact customers., • Develop and deliver personalized, data-informed member marketing playbooks that reflect each customer's unique population needs, benefits ecosystem, and business goals., • Translate complex engagement data into clear, actionable insights for customers, helping them understand what's working, where improvements are needed, and why specific tactics will drive results., • Lead implementation marketing strategy for strategic customer launches—ensuring timely, effective go-to-market execution and driving early enrollment and activation., • Build strategic remediation plans for customers falling short of enrollment or utilization targets; identify root causes and define tactical solutions to get back on track., • Work closely with Member Engagement Strategy, Lifecycle Marketing and Go To Market Operations to deliver personalized strategies at scale., • Operate as an owner accountable for the execution of member engagement tactics across your owned customer book of business., • Act as a trusted marketing advisor to customers, educating them on best practices and advocating for strategies that align to shared success metrics., • Track, report, present, and program manage performance metrics with clarity and consistency, reinforcing the value of Spring Health's marketing approach to both internal and external stakeholders., • Strategic customers meet or exceed member enrollment, activation, and utilization targets within the first 6 months post-launch., • You consistently deliver curated marketing strategies that align with each customer's goals and population needs, and are recognized by stakeholders for driving measurable impact., • Scalable processes and playbooks are developed and adopted across Member Engagement Strategy team., • Cross-functional teams, including Strategic Account Managers and Customer Success, view you as a trusted partner and advisor., • Proactive identification and resolution of performance gaps leads to successful remediation of at-risk accounts., • 6+ years of experience in B2B2C or customer marketing, ideally in healthcare, benefits, or a mission-driven, high-growth environment., • Proven success creating and executing marketing strategies that drive measurable outcomes (e.g. activation, engagement, revenue) for large enterprise accounts., • Strong storytelling and communication skills; ability to present data-driven insights in a compelling, customer-centric way., • Deep empathy for customer and member needs, with a track record of developing nuanced, tailored strategies that consider complex population dynamics., • Highly collaborative and comfortable working cross-functionally with account teams, marketers, and product leaders., • Self-starter with a strong sense of ownership, attention to detail, and ability to navigate ambiguity., • Passionate about mental health and driven by mission-oriented work., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Job Title: Family Medicine Physician Job Overview: The family medicine physician provides primary care services to patients of all ages within our outpatient clinic that specializes in I/DD. This includes developing and implementing a plan of care, prescribing medications, and appropriately documenting each patient encounter in the electronic health record (EHR). Key/Essential Functions & Responsibilities: • Provide evidence based primary care services to both pediatric and adult patients, • Order and interpret diagnostic tests, • Refer patients for specialty care when indicated, • Partner with other members of the care team (e.g., nurse, medical assistant, social worker), • Report and coordinate care with Medical Director, • MD or DO degree, • Completion of an ACGME-approved family medicine residency program, • Board certified or board eligible in family medicine, • Valid DEA registration and New York medical license, • Fluency in Spanish, • 2+ years of experience as a primary care physician, • Experience with the I/DD patient population, • Active Medicare and NYS Medicaid registration, • Compensation is from 160000 USD to 180000 USD per year All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position: We are hiring Direct Support Professionals for our Day Habilitation Services in Queens. YAI's day programs are designed to assist people to acquire, retain or improve their self-help, socialization and adaptive skills, including communication, travel and other areas in adult education. Activities and environments are designed to foster the development of life skills, and adaptation to appropriate social behavior; all to achieve greater independence. The day program focuses on community inclusion through volunteer work, healthy relationship building, promoting self-advocacy and making informed decision. YAI's Mission: Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Key Responsibilities: * To provide direct care services as needed. This includes, but is not limited to, the provision of counseling, training in ADLs (Assisted Daily Living skills), assistance with personal care, medical, dietary, social, sexual, recreational, financial, habilitative and other needs within the program. * Ensure the health, safety, and wellness of the people we support. * Actively carrying out progressive teaching style, which is designed to measure accuracy, fluency, and competency on established individualized goals using foundational Teaching skills (EMOE, Task analysis, essential skills, supports and modifications, etc. * Maintaining a conducive learning environment through a variety of methods: Personal Outcome Measures, Person Centered Thinking, Informed Decision Making. * Completing thorough and timely monthly documentation to ensure regulatory compliance and meeting billing deadlines. * Provides timely services that are in accordance with everyone's set schedule so as to ensure consistency and the respect of each person receiving services. * Responsible for the implementation of the day program plans, opportunities for self-determination, independent activity, increased productivity and greater community inclusion. * Collects, records, and reports on data for all written program plans as assigned (i.e. behavior plans, treatment plans, staff action plans, etc.). As well as Writes case notes and provides information on incidents as required. * Demonstrate a high level of communication skill through articulate written and verbal modes, being able to effectively relay detailed, important information to all stakeholders. * Completing mandatory trainings based on the program and position (AMAP, CPR/First Aid, SCIP-R, Defensive Driving, etc.), as well as applying the learned skills. * Ensuring appropriate supervision of the people we support, and program – and understanding when to contact an administrator for support. * Escorting people on recreational activities, volunteer sites, and various other community events and/or functions. * At times assisting people with making purchases, as well as safeguard personal allowance funds and any additional funds. * Taking on additional tasks outside of basic DSP work/completing job related tasks as needed. * Strong writing skills required; an ability to analyze, interpret, and summarize data through detailed progress notes. Education and Experience: * High School Diploma or GED preferred. * Work or life experience in the I/DD field is a plus, but not mandatory * Valid NY State Driver's License is a plus. * Tuberculosis test is mandatory for most positions. Schedule: * Mon - Fri 7:30 am - 3:30 pm Full time Location: * Kew Gardens Day Habilitiation - Queens, NY Benefits: * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision * Paid vacation, holiday, and sick time * 403(b) retirement with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! Compensation: * $18.00/hour to $18.00/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job Description The Icahn School of Medicine at Mount Sinai through its affiliation with New York City Health + Hospitals/Elmhurst is seeking a full-time Neuroradiologist. Elmhurst Hospital Center is a 545-bed tertiary care facility and an ACS-verified level 1 trauma center in the ethnically diverse borough of Queens, NY. The Elmhurst Radiology team is a dedicated, knowledgeable and friendly group of radiologists, technologists, nurses and support staff. The department of radiology has 4 CT scanners, 1 MRI, and a new Siemens biplane interventional suite, which is a component of our new stroke program. Neuroradiologist responsibilities principally include interpreting diagnostic CT and MRI studies. Some interpretation of diagnostic radiography and body CT is also required, though this will represent a small portion of day-to-day activities. The position covers daytime shifts Monday-Friday. There is minimal call responsibility consisting of several Saturday and Sunday on-call shifts over the course of a year. Moonlighting opportunities are available on evenings and weekends. This is a rare opportunity. Turnover in the department of radiology is very low, with radiologists generally staying at Elmhurst for decades at a time. This is a great place to work. Candidates must have a medical degree from an Accredited University and be Board Eligible or Board Certified in Radiology with a valid New York State License, DEA and Medicaid number. Qualified candidates should have excellent communication and organizational skills. A strong work ethic and desire to participate in a team-oriented health system. We also offer a faculty appointment with the Icahn School of Medicine at Mount Sinai commensurate with credentials, experience, and qualifications. Full time salary is as follows: Board Eligible- $425K Board Certified- $450K Board Certified and ACGME Fellowship-$475K The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status. EOE including Veterans and Disabled Company DescriptionWho We Are: Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.Who We Are:\r\nOver 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.\r\n\r\nFormed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. DSP 1 About the Position: YAI supports people of all ages with intellectual and developmental disabilities in achieving the fullest lives possible by creating new opportunities for living, loving, working and learning. YAI is a network of agencies with programs that empower and enhance the lives of thousands of people we support and their families. YAI promotes a person-centered approach by creating supports that cater to the specific needs of each person. Join our dynamic team teaching daily and independent living skills, providing individual and group counseling, and promoting community integration. The ideal candidate will have enthusiasm for working with people with intellectual and developmental disabilities and a willingness to help with Activities of Daily Living (ADLs) such as assisting with showering, toileting, grooming, laundry and housekeeping as necessary. Direct Support Professionals (DSPs) work directly with people in their home, work, and daily life in varying capacities. Typically, a DSP 1 works in one region. Location Teaneck, NJ Hours Monday - Friday: 7am - 3pm Key Responsibilities • Adhering to policies, procedures and regulations, • Using effective communication skills & time management skills, • Being a member of a highly effective team (Teamwork within the circle of support), • Completing mandatory trainings based on the program and position (Medication, Crisis Management, CPR/First Aid), as well as applying skills, • Ensuring health, wellness and safety by managing crisis situations and providing appropriate supervision of the people we support, • Demonstrating a willingness to assist people with ADLs, • Transporting and escorting people we support on recreational activities, medical appointments, home visits, etc., • Building Positive relationships, • Maintaining a therapeutic environment through a variety of methods: Personal Outcome Measures, Person Centered Thinking, Informed Decision Making, • Ensuring person centered plans are implemented, • Completing documentation to ensure compliance and billing, • Using foundational Teaching skills (EMOE, Task analysis, essential skills, supports and modifications, etc. Education and Experience • A High School Diploma or GED is required; some college is a plus, • Work or life experience within the intellectual/developmental disabilities field is a plus, • Ability to support people with intellectual/developmental disabilities, • Basic written and verbal communication, • Basic computer knowledge, • Valid Driver's License, • Tuberculosis test mandatory for most positions, • Drug Test, Pre Employment + Random Additional Knowledge, Skills, and Abilities • Interpersonal and problem-solving skills, • Willing to take initiative Benefits Include • 100% employer-paid premium for employee Medical/Dental Coverage for full-time positions, • Retirement Plan with matching contributions, • Generous paid time off, • Tuition reimbursement, • Discounts on wireless service, gym membership, & more!!! Compensation *$18.50/ hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job Description Eminence Home Care is seeking a talented Caregiver to join our team! As a Certified Home Health Aide, you will be responsible for providing support to our clients and helping them lead independent and fulfilling lives in the comfort of their own homes. As a Caregiver, you will play a vital role in enhancing the quality of life of our clients by providing assistance with daily activities, medication management, and personal care needs. You will: • Provide non-medical care and support to clients in accordance with their care plan, • Assist clients with activities of daily living, including but not limited to: bathing, dressing, grooming, and toileting, • Help with mobility, including transferring clients in and out of bed or chairs, • Administer medication reminders as outlined in the care plan, • Prepare and serve meals, and clean up afterwards, • Perform light housekeeping tasks such as laundry, dishes, and dusting, • Provide companionship and emotional support to clients You will have: • NJ Certified Home Health Aide License, • Proof of authorization to work in the U.S, • Ability to work independently and as part of a team, • Strong communication and interpersonal skills. About Us: Our mission is to provide and restore client dignity and independence in their homes through individualized care plans in an effort to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities. Eminence Home Care, an affiliate of Ultimate Care, is a licensed home care provider located in Connecticut, Maryland & New Hampshire. We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services. At Eminence Home Care, we recognize the pivotal role that home care plays in the overall patient care journey, offering a myriad of benefits for those seeking comfort, independence, and personalized attention. Our commitment is to create a familiar and secure environment within one's own home, fostering a profound sense of well-being. We understand the importance of maintaining independence, and our tailored home care services empower individuals to engage in their daily routines with the necessary assistance, promoting a sense of autonomy. Our personalized care plans are crafted to address unique needs, adapting over time to ensure ongoing relevance and effectiveness. Eminence Home Care not only strives to be cost-effective but also places a strong emphasis on fostering family involvement, believing that strengthened bonds and emotional support are integral components of the healing process. At Eminence Home Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles! Eminence Home Care is an equal opportunity employer committed to non-discrimination in hiring, valuing qualifications over factors such as race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, and sexual orientation. Eminence Home Care is dedicated to providing reasonable accommodations for individuals with disabilities and disabled veterans to foster an inclusive and accessible work environment. If you require accommodation, please inform us Eminence Home Care does not accept resumes from unsolicited search firms nor recruiters.

Job Description Ready for a life-changing career where every day brings new possibilities? The Arc Oneida-Lewis, a pioneer in championing individuals with disabilities, invites you to step into the role of a Direct Support Professional II in our Residential department. ABOUT THE ROLE: As a Direct Support Professional II you will become more than a caregiver for the People We Support. You are a beacon of empowerment, setting the example both in the home and in the community. You will assist the People We Support by creating a variety of meaningful connections, turning daily task into opportunities for growth and independence, while also providing support with personal care routines and medication administration, accompanying them on appointments, and collaborating on preparing delicious meals. Every day is a little different, but every moment is a chance to make an impact. Schedule/Hours • Shifts are available on weekdays, weekends, and evenings, with both full-time and part-time opportunities! Specific locations include Utica, Rome, Lowville, Glenfield, Marcy, Clinton, Barneveld, Sauquoit, Whitesboro, and Oriskany Falls. Qualifications • One year of experience working with people with disabilities is preferred, • Valid NYS driver's license and reliable transportation, • High school diploma or GED PAY & PERKS: • Pay Rate: $18.50/hr, • A comprehensive benefit package, • Generous paid time off, • Paid training If you want a rewarding career with the ability to make a difference in the lives of people with disabilities, apply today! WHAT SETS US APART: Founded in 1954, The Arc, Oneida-Lewis Chapter is a premier human services agency in the healthcare field. Our agency was started by parents who envisioned a rich, full life for their children with disabilities, inclusive of their community. Many of those families still champion these efforts today. We employ 700 staff and support over 1,400 people throughout Oneida and Lewis Counties. We provide a full spectrum of educational, vocational, employment, residential, family support, guardianship, respite, recreational, and day habilitation for people with developmental disabilities and their families. We own and operate integrated businesses in our community, including our Progress Industries business enterprise, a leading supply chain partner for small and large companies regionally and nationally. The Arc Oneida-Lewis, where making a meaningful impact is not just a job; it's a calling! As a premier provider of services, support, and advocacy for individuals with developmental, intellectual, or physical disabilities, we are dedicated to enriching lives and fostering inclusion. Our mission is clear: to provide a full spectrum of educational, vocational, employment, residential, family support, and a myriad of other services for people with developmental disabilities and their families. Our employees thrive in an inclusive and positive work culture that values collaboration, empathy, and a commitment to making a difference. Joining our team means becoming part of a community that is not just about work but about building a supportive environment where everyone can flourish. More than a workplace-be part of a team dedicated to changing lives! The Arc firmly believes in and subscribes to fair employment practices and opens its facilities to every qualified person. In all employment practices, and related decisions, we are committed to prohibiting discrimination on the basis of race, color, creed, national origin, religion, sex, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, predisposition or carrier status, military status, domestic violence victim status, non-job related conviction record, Vietnam-era or special disabled veteran status, or any other category protected by applicable law. Job Posted by ApplicantPro

Job Description Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram. We are currently seeking a Staff Accountant to join our team of experienced accounting professionals. Reporting directly to and supervised by our Controller, the Accountant will focus primarily on accounts payable, managing the processing and accounting for all the bills for the vendors in our large multiservice nonprofit organization. This Accountant will then have the opportunity to train in other accounting areas (e.g., Payroll, Budgeting, Audit, Program Accounting, and more) and perform an interesting mix of functions that support our historic settlement house. This is an excellent opportunity for an Accountant to learn and grow at one of New York’s premier nonprofits and make a very real difference in improving the lives of 16,000 people in need. Responsibilities include, but are not limited to, the following: • Manage Accounts Payable using Financial Edge Software, • Maintain relationships with key vendors, • Analyze invoices, code and process for payment, • Perform other key programmatic accounting functions as needed, • Provide support in the areas of financial reporting, annual budgeting process, audits, grant compliance and financial operations, • Prepare and process journal entries, • Reconcile credit card transactions, • Bachelor’s degree in accounting, • CPA a plus, • Minimum of two years’ experience required, • Sound knowledge of general and nonprofit-specific accounting principles and procedures, • Advanced proficiency in Excel (e.g., Pivot Tables, VLOOKUP and SUMIFS Functions), • High proficiency in the use of financial software applications--Financial Edge preferred What We Offer • Comprehensive health insurance choices for staff and their families, • Extensive paid time off – 25 days’ vacation time; 13 holidays; and substantial sick time, • Matching contributions to Retirement Plan, • Wonderful paid parental leave policy for all staff, • Professional Development Opportunities – conferences, trainings, lectures and more, • Free Life Insurance – 3x annual salary, • Pre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass Transit, • Supplemental Insurance Coverage (Accident, Hospital and Critical Illness), • We like to have fun! Monthly Film and Dinner nights, bowling parties, Mets and Yankee games, cruises, food trucks, holiday parties, parties on our two Green Roofs, chocolate event for Valentine’s Day and ice cream socials, and much more., • State-of-the Art Fitness Center, Gym and Swimming Pool, • Free Fitness classes for staff, • PSLF (Public Service Loan Forgiveness) Eligible Employer, • The best colleagues in New York! All individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws. At Lenox Hill Neighborhood House we value respect, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Westwood Apartments is a supportive program that promotes self-supporting emotional and social independence for the residents. The people who live in our social programs are constantly learning how to empower themselves through self-advocating and advocating for their peers; being active in the community; being involved in various agency affiliated groups and events. There is an expectation for employees to administer medication both as needed and on a regular basis, after becoming certified to do so. Location: Westwood, NJ Hours: Friday - Sunday: 7:00 am - 3:00 pm Key Responsibilities: * Adhering to policies, procedures and regulations * Using effective communication skills & time management skills * Being a member of a highly effective team (Teamwork within the circle of support) * Completing mandatory trainings based on the program and position (CPR/First Aid, etc.), as well as applying skills * Ensuring health, wellness and safety by managing crisis situations and providing appropriate supervision of the people we support * Demonstrating a willingness to assist people with ADLs * Transporting and escorting people we support on recreational activities, medical appointment, home visits, etc. * Building Positive relationships * Maintaining a therapeutic environment through a variety of methods: Personal Outcome Measures, Person Centered Thinking, Informed Decision Making * Ensuring person centered plans are implemented * Completing documentation to ensure compliance and billing * Using foundational Teaching skills (EMOE, Task analysis, essential skills, supports and modifications, etc. Education & Experience: * A High School Diploma or GED is required; some college is a plus * A valid Driver's License with no more than 5 points is required * Work or life experience with intellectual/developmental disabilities preferred * Ability to participate in 2 days of NJS Mandated DDD initial trainings during normal business hours upon hire * Tuberculosis test required for most positions * New Jersey State drug test screening is mandatory Benefits Include: * Retirement Plan with matching contributions * Generous paid time off * Tuition reimbursement * Discounts on wireless service, gym memberships, & more!!! YAI is an EEO. * Type: • Part Time For more information about the YAI Network, please visit our website at . Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position: We are hiring Direct Support Professionals (DSPs) for our Nanuet locations in Rockland County. The ideal candidate should possess a wide range of skills and are eager to promote YAI's mission of supporting people with intellectual and developmental disabilities to live, love, work, and learn in their communities. DSPs work closely with people of all ages who have intellectual and developmental disabilities (I/DD). Depending on the supports needed, DSPs may work in a person’s home, in their family’s home, in a YAI residence, at a day habilitation center, or out in the community. YAI's Mission: Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Key Responsibilities: * To provide direct care services as needed. This includes, but is not limited to, the provision of counseling, training in ADLs (Assisted Daily Living skills), assistance with personal care, medical, dietary, social, sexual, recreational, financial, habilitative and other needs within the program. * Ensure the health, safety, and wellness of the people we support. * Support with intimate care functions. * Build and maintain positive relationships. * Participating in development of treatment plans. * Crisis intervention and management. * Completing mandatory trainings based on the program and position (AMAP, CPR/First Aid, SCIP-R, Defensive Driving, etc.), as well as applying skills. * Meeting, demonstrating, and modeling OPWDD Core Competencies. * Assist the people we support in maximizing their strengths, interests, and abilities through teaching, self-advocacy, and emotional support. * Facilitate community integration, recreational activities, and socialization. * Completing documentation to ensure compliance and billing. * Training/presenting to a team. * Taking on additional tasks outside of basic DSP work/completing job related tasks as needed. Education and Experience: * High School Diploma or GED preferred. * Work or life experience in the I/DD field is a plus, but not mandatory (for DSP 1 positions). For DSP 2 positions, at least 1-2 years work experience in the I/DD field. * Valid NY State Driver's License may be required depending upon the position. * Tuberculosis test is mandatory for most positions. Schedule: * Full-time, part-time, weekday and/or weekend positions available - including morning , evening, and overnight schedules. Benefits: * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for Full time positions) * Paid vacation, holiday, and sick time (depending on time type) * 403(b) retirement with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! Compensation: * $16.50/hour to $18.00/hour (depending on experience) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position: YAI is seeking a creative, passionate, and highly motivated professional for our Community Habilitation services in New York City. As a Community Habilitation staff member, you will be providing one-on-one supports to people with Intellectual and Developmental Disabilities (I/DD). You will play an integral role in teaching various life skills while providing recreational opportunities to promote community integration. The goal of this program is to empower the people we support to maximize independence and live fulfilling lives. YAI's Mission: Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Key Responsibilities: * Adhering to policies, procedures and regulations. * Using effective communication skills & time management skills * Regularly providing one-to-one supports in community and in-home settings. * Completing mandatory trainings based on the program and position (AMAP, CPR/First Aid, SCIP-R, Defensive Driving, etc.), as well as applying skills. * Meeting and demonstrating OPWDD Core Competencies. * Ensuring health, wellness and safety by managing crisis situations and providing appropriate supervision of the people we support. * Demonstrating a willingness to assist people with ADLs. * Transporting and escorting people we support on recreational activities, medical appointment, home visits, etc. * Building Positive relationships. * Maintaining a therapeutic environment through a variety of methods: Personal Outcome Measures, Person Centered Thinking, Informed Decision Making. * Ensuring person centered plans are implemented. * Completing documentation to ensure compliance and billing. * Using foundational Teaching skills (EMOE, Task analysis, essential skills, supports and modifications, etc. Education and Experience: * High School Diploma or GED preferred * Work or life experience within the intellectual/developmental disabilities field is a plus * Ability to support people with intellectual/developmental disabilities. * Basic written and verbal communication. * Basic computer knowledge. * Valid Driver's License may be required depending upon the position. * Tuberculosis test mandatory for most positions Additional Knowledge, Skills and Abilities: * Interpersonal and problem-solving skills. * Willingness to take initiative Schedule: * Flexible; 16-20 hours/week for Part time positions * 40 hours/week for Full time positions Benefits: * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for Full time positions) * Paid vacation, holiday, and sick time (depending on time type) * Retirement Plan with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! Compensation: * $19.05 hourly All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: ESD administers new and existing programs for new businesses, small businesses, and minority and women-owned business enterprises (MWBEs) and service-disabled veteran owned businesses (SDVOBs). The intern will assist in the procurement of goods and services, reporting MWBE/SDVOB participation, and auditing contractual payments and loan/grant-related disbursements. WORK PERFORMED: • Assist with research, analysis, and draft reports upon the request of the executive leadership team., • Synchronize and integrate payments in the ESD contract system to the ESD payment system in PeopleSoft., • Help to maintain project tracking database. Learning Objectives/Skills to be developed: Communication, problem-solving, critical thinking, project management, professionalism, writing and research, and data entry. MINIMUM REQUIREMENTS: Education level required: Pursuing Bachelor’s Degree, all majors are welcome. Knowledge Required: Proficient in Microsoft Suite; Excellent written and oral communication skills. APPROXIMATE HIRING SALARY: $17.00/Hr. INQUIRE Jane Martinez – HR Trainer/Talent Acquisition Specialist External Candidates: Please attach cover letter and resume. To apply copy & paste URL in browser: Internal Candidates: Please apply through ADP using the Myself/Talent menu and submit your cover letter and resume for consideration WE ARE AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY

Job DescriptionCompany Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description This key role is a critical finance partner for operational leaders across MS NOW and CNBC as well as financial leaders at Versant. This role is responsible for providing accurate and timely information on financial performance for both brands to multiple stakeholders. This role will report to the Senior Director, News Finance and responsibilities will include, but are not limited to the following: KEY RESPONSIBILITIES • Work with editorial leadership to support teams managing audio, digital publishing, and content strategy for MS NOW, • Work with creative leadership to support teams managing marketing and graphics for MS NOW and CNBC, • Support accounts payable and accounts receivable functions across MS NOW and CNBC, • Plan and communicate the financial implications of various strategic decisions, staffing changes, and cost initiatives, • Own all financial processes – annual budgets, long-range strategic plans, and in-year financial estimates for both P&L and cash forecasts, • Create KPI’s, build and manage financial reporting for both P&L and cash forecasts, • Develop strong relationships with financial and operational leaders support MS NOW, CNBC, and VersantQualifications QUALIFICATIONS/ REQUIREMENTS • Bachelor’s degree in Finance, Accounting or related field, • 2+ years of experience in progressive Operational Finance or Financial Planning and Analysis roles, • Solid financial modeling skills, • Demonstrated ability to deliver on multiple assignments, meet tight deadlines, work independently, and be effective and decisive under pressure., • Ability to adapt and work well in a fast-paced, results-oriented and rapidly changing environment., • Able to build strong working partnerships along with the ability to listen, understand, and influence across various levels within the organization., • Possesses the confidence and presence to interact and present at senior management and executive levels. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

Job Description THIS IS A PART-TIME POSITION REQUIRING 2 CONSECUTIVE DAYS OF WORK PER WEEK IN AN INFUSION SUITE. InfuCare Rx is a leading home infusion provider accredited by URAC and ACHC offering a specialized approach to caring for patients in need of IV therapy and specialty pharmacy services in the homecare setting and infusion suite. We have created an ethical, team oriented, and quality work environment for our employees that cultivates achievement and success. Rapid expansion has created an opportunity for an IVIG Infusion Registered Nurse. Primary Responsibilities as an Infusion Suite Nurse: • Attention to detail. Use excellent nursing skills to observe, interpret and monitor patient’s condition and notify appropriate personnel of any changes, acting as the patient’s advocate., • Interpersonal Skills: Working collaboratively with an exceptional team to help meet positive client care outcomes., • Communication: Discuss health care with patients, listen to their concerns and relay to the nursing team., • IV therapy, • Compliance: Assure proper maintenance of clinical records in compliance with local, state, and federal laws., • Other duties as assigned by management. Required Qualifications: • Current and unrestricted RN license, • At least 3 years’ experience as an RN, ideally with some home care experience and must possess exceptional IV skills., • A Bachelor of Science in nursing, an associate degree in nursing, or have graduated from an accredited and approved nursing program., • Current CPR., • Proof of eligibility to work in the US., • Successfully pass annual competency checks., • Clean background and criminal record and must pass drug test. Physical Demands: Required to stand, walk, sit, talk and hear; required to use hands to operate vehicles and office equipment; must be able to occasionally lift and/or move up to 25 lbs; specific vision requirements for this job include: close, distance and peripheral vision, and the ability to adjust focus, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position without compromising patient care. InfuCare Rx is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, national origin, military status, marital status, citizenship/immigration status, sex (including pregnancy and relation conditions, sexual orientation, or gender identity), age (40 and older), disability, genetic information (including employer requests for, or purchase use, or disclosure of genetic tests, genetic services, or family medical history), retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding. Background checks and drug screens are part of our hiring process. Affirmative Action/Equal Opportunity Employer, Minority/Female/Disabled/Veteran. Click here to view our Drug Testing Policy

Job Description:\n\nIf you are a current YAI employee, please click this link to apply through your Workday account. Program Ozone Park 2 Location South Ozone Park - 111-20 115th St - 2nd Floor Schedule (Full time) Sunday through Thursday; 3pm - 11pm Key/Essential Functions & Responsibilities All Assistant Behavior Intervention Specialists (ABIS) perform the following tasks: Performs all duties of a Direct Support Professional (DSP 1 – 3) as indicated in job descriptions, in addition to ABIS duties on a regular basis and/or as requested to ensure the overall supervision, protection and care of individuals in program, assisting in maximizing their strengths, interests and abilities while upholding their personal rights and facilitating activities that provide social capital and connections to the community. Leads the identification, facilitation and scheduling of community inclusion activities for assigned program based on feedback from and needs of persons supported, coordinating resources, securing necessary funds and ensuring that activities are completed and appropriately documented. Supports provision of appropriate, therapeutically documented levels of supervision to ensure and protect the health, safety and well-being of individuals at all times by ensuring updates and changes to levels of supervision for persons we support are regularly communicated to all staff and appropriately documented; may run shift meetings, assigning duties, completing shift sheet and making recommendations to ensure staff are qualified and able to maintain current prescribed levels of supervision. Understands and uses specialized clinical knowledge of person-specific needs and signs or symptoms of ailments/syndromes including mental health/medical conditions to provide effective supports to individuals, identify and escalate concerns to leadership and inform activities, training or specialized education or augmented trainings for staff. Stays up to date with current issues, diagnoses, needs and levels of supervision for the persons supported in assigned program under the supervision of BIS. Works with BIS to identify habilitative, behavioral and psychiatric needs of the persons supported and to ensure all programming and activities relating to clinical interventions are implemented consistently, in accordance with individualized plans. Provides guidance to program staff, setting the appropriate tone and ensuring that the standards of care are followed by modeling excellent counseling skills and interactions with persons supported and through use of person-centered philosophy and tools. Implements Behavior Support Plans, demonstrating understanding of behavior as communication and employing person-centered thinking to support positive interactions and prevent further escalation. Trains direct care staff individually, on the floor and/or in groups using the EMOE training system to support effective implementation of habilitative and behavioral programming by program staff through regular observations, direct feedback, communicating clinical rationales and ensuring appropriate data collection techniques. Serves as lead trainer for weekend staff and supports new staff in developing and demonstrating the OPWDD Core Competencies. Participates in the development of treatment plans including individualized habilitative plans, collaborating with BIS to write services, goals, outcomes and/or supports in accordance with the agency philosophy, as determined by assessments of individual needs and learning capabilities. Assists BIS with gathering and collecting data required to conduct formal and informal behavioral and habilitative assessments (written questionnaires, standardized tests, rating scales, baseline data, etc.) by conducting observations and/or soliciting information from other direct support staff, circles of support or other sources, as applicable. Monitors collection of data used to assess progress toward habilitative and behavioral goals, ensuring that new data sheets are accessible to staff at the beginning of each month and that staff are consistently and accurately collecting and documenting data in accordance with established systems by reviewing documentation, retraining staff and following up as needed; may assist with design of data collection systems for habilitative goals. Completes and maintains all required paperwork and documentation for persons supported in appropriate format(s) and file(s) in accordance with applicable requirements including compiling, totaling and summarizing data, writing monthlies describing overall progress and completing person centered materials; reviews and ensures all psychiatric/therapy anecdotals are complete and appropriate and assists other program staff with documentation or compiling information or data, as needed or directed. Attends and actively participates in team meetings as a member of the interdisciplinary team (IDT), consulting with IDT to ensure streamlined and top-quality care and providing feedback or ideas to improve supports and/or program operations and updates or changes relating to data management, assessments or programming requirements. Regularly participates in life plan and other meetings for persons supported and in regional assistant or other clinical team meetings providing information, contributing to agendas and completing tasks or activities resulting from meetings as directed by leadership team (training, assessments, reviews, etc.). Serves as lead on weekend and evening shifts or when otherwise requested, monitoring day-to-day program operations and providing support to staff in the absence of Program Supervisor, Assistant Supervisor and/or BIS. Maintains an awareness of program operations, staff performance and overall condition/wellness of persons supported through regular interactions and observations and by working together with the leadership team to identify and directly address, resolve, recommend actions or solutions and/or appropriately escalating concerns, signs and symptoms, problems or other occurrences. Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and to ensure compliance with YAI policies or other applicable rules or regulations and clinical trainings as recommended by BIS, effectively applying skills or teaching others. Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. Performs all other duties, as assigned Experienced Assistant BIS may be selected for assignment reporting into the BIS Department, under day-to-day supervision of Program Supervisor and BIS Supervisor performing the following tasks, in addition to the above: Provides support and coverage by performing ABIS tasks for multiple programs across assigned region, with assignments of varying length, frequency and schedule as determined by caseload needs and as directed by BIS Coordinator/Supervisor. Integrates into assigned program teams, demonstrating flexibility in accommodating the needs of each specific program and provides training on behavioral/clinical system to new staff, as needed. Obtains and effectively communicates behavioral/clinical information to interdisciplinary teams and families as directed by the BIS and ensures tracking and completion of follow-ups needed for the people we support across multiple programs. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Bachelor’s degree in psychology, social work or closely related Human Services discipline and at least six (6) months of experience working with individuals with intellectual and developmental disabilities (I/DD) and/or supporting adults or children with complex social-emotional, mental health and/or behavior support needs in a group or individual setting (home program, day treatment center, school, ABA environment, etc.) or Formal training, including college coursework in psychology, sociology, human behavior, mental health, special education and/or I/DD and at least two (2) years of experience as described above; or At least four (4) years of experience in a direct care role (e.g. DSP) in a YAI program in good standing; and Working knowledge of behavioral/psychiatric conditions, including the interplay between I/DD and other conditions and ability to effectively gather, document and accurately communicate related information to staff, clinical team and/or external providers; and Exceptional written and oral communication skills including the ability to professionally, coherently and objectively document services provided and summarize progress for billing and tracking purposes and to effectively convey information regarding individuals supported across various levels and with external providers or circles of support; and Ability and willingness to lead, direct and teach others technical skills and/or knowledge, both on-the-job and through formal training in group or individual settings; and Must hold foundational certifications for current service setting: Strategies for Crisis Intervention and Prevention – Revised (SCIP-R), CPR (issued by American Red Cross or American Heart Association) and YAI-issued Approved Medication Administration Personnel (AMAP) certification for residential assignments or Day Services Model Mentorship Training for day assignments. Current YAI employees changing settings must obtain AMAP (for new residential assignment) or Day Services Model Mentorship Training (for new day assignment) and any additional certifications as required by program assignment and persons supported within three (3) months of appointment Newly hired employees must obtain (and maintain) required YAI certifications based on setting and program within six (6) months of appointment; and Must maintain foundational certifications (as described above) and any required program-specific certifications; or Satisfactory equivalent combination of education, experience and/or training; however, all newly hired employees must be at least 18 years old. Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. Ability and willingness to assist with a variety of supports and ADLs, including regular exposure to and handling of various bodily fluids with limited direction and in accordance with documented plans. Strong clinical skills including the ability to assess and analyze information or draw appropriate conclusions, communicate clinical rationales, effectively compile, compare and aggregate data/information; and interpret information. Ability to remain calm, act assertively and display professional competence and good judgment in stressful situations, including with challenging individuals or behaviors and work in a high energy, fast-paced environment. Proficiency with computers and electronic systems including email, utilizing Workday and/or related systems (DA, etc.) to complete tasks. Ability to work on a full-time basis, including at least one regularly scheduled weekend day and to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Ability to travel to regional trainings or meetings at designated YAI locations within assigned region and to locations within NYC metro area on occasion. For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). ABIS assigned to BIS Department must also meet the following additional requirements: Three (3) years of experience working within I/DD field, including at least one (1) year as an Assistant BIS in a YAI program in good standing; and Ability to regularly travel to several programs within assigned region and work varying schedules/shifts, as needed; and Ability to quickly develop productive working relationships, address team challenges and work effectively with various teams. Preferred Qualification Requirements (desired requirements beyond MQRs above) Active pursuit of a Master’s degree in clinical or treatment field of psychology, social work, school psychology or applied psychology Bachelor’s degree in psychology, social work or closely related Human Services discipline Two (2) or more years of experience working within the field of I/DD Compensation $23.10/hour to $23.12/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job Description Responsibilities Patient Liaison Job Summary: The purpose of this position is to provide direct assistance to patients, their families, staff and management, with the resolution of concerns, as well as support the rights and responsibilities and personal interests of the patient population in general. Job Function and Responsibility Responsible for all functions that place in the waiting room itself (greeter desk included). Some authority over the PSR’s in conjunction with the PSR team lead/manager. Responsible for communicating deficiencies at the front desk to front desk manager. Required to carry a transient ThinkPad needed for scheduling, registration, access to systems. Primary facilitator of all patient complaints, feedback, and compliments. The person will investigate patient feedback with manager, team lead supervisor. Responsible for communication between front desk and technologists regarding delays. Assist manager with process improvement (office workflow from patient point of view). This employee is working for and on the behalf of the patient. Responsible for follow-up in conjunction with manager. Keep spreadsheet of all patient feedback (Excel) in efforts to identify areas of best practice, areas requiring immediate attention and/or improvement. Qualifications/Expectations Detail oriented. Extremely professional. Willing to put other people’s needs before their own personal needs. Must have a friendly demeanor. Must be able to handle intense customer service complaints without issue. Incredible communication skills (verbal and nonverbal). Able to multi-task. Must be creative, innovative and help in the development of this position. Must be willing to travel to different sites. Person must not be constrained by an hourly position, must be flexible. Must exhibit great empathy and compassion. Must have a great deal of patience along with a calm demeanor. Must be extremely reliable. Goal: It is imperative that this individual shows perseverance, flexibility, openness to new ideas and ways of working. Have a willingness to educate as well as be educated, demonstrate the ability to work positively and proactively with all people encountered, have a sense of humor and to remain professional at all times and in all situations. RadNet is an equal employment opportunity employer and treats all applicants and employees in a fair and non-discriminatory manner without regard to race, color, religion, sex (including pregnancy), gender, gender-identity, national origin, ancestry, genetic information, citizenship, age, mental or physical disability, veteran/military status, qualified disabled veteran, marital/ domestic partnership status, religious creed, medical condition, sexual orientation, political activity, or any other characteristic protected by federal, state or local laws. RadNet does participate in E-I9 Verify. #PSRMS Pay Range: $17.00 - $20.00 per hour

Job DescriptionAbout Away We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone. Join The Crew We are hiring a Manager, Customer Experience to lead our Customer Experience team. This position reports to the Sr. Operations Manager, CX, and takes Away further by overseeing the daily execution and long-term strategy of our global support operations. You will act as a key advocate for our customers, bridging the gap between frontline feedback and cross-functional solutions to ensure a seamless, high-growth service model. In addition to the responsibilities below, this position will oversee a team of Senior internal CX Associates and manage our offshore BPO partner team. What you’ll do as the Manager, Customer Experience * You’ll lead, mentor, and develop a high-performing CX organization, including direct management of internal teams and strategic oversight of our BPO operations to ensure a cohesive service experience * You’ll define, monitor, and optimize departmental KPIs and SLAs across all channels, identifying long-term performance trends and implementing strategic pivots to improve global service delivery * You’ll drive accountability with offshore partners by leading regular business reviews, auditing quality assurance standards, and ensuring staffing levels are optimized to meet seasonal demand and budgetary targets * You’ll manage escalations and exceptions, maintaining a deep connection to the customer experience and frontline workflows by periodically engaging in direct ticket handling to identify friction points and coaching opportunities * You’ll oversee the new hire onboarding and experience, driving continuous learning with CX Enablement and L&D to identify skill gaps and enhance an education roadmap aligned with achieving operational excellence * You’ll analyze customer sentiment and operational data to identify systemic gaps, preparing and presenting performance reports and actionable recommendations to leadership * You’ll foster a culture of continuous improvement and high engagement, building a robust talent pipeline and bench through active coaching, career pathing, and performance management Who you are * You have a minimum of 5 years of experience in Customer Experience or Retail Operations, with at least 2 years in a formal people management role * You have a proven track record of managing offshore or outsourced (BPO) partners and maintaining quality standards across global teams * You have expertise in CX metrics (CSAT, NPS, FRT, AHT) and a demonstrated ability to move these levers through process improvement and strategic pivoting * You are familiar with CX technology stacks (e.g., Kustomer, Zendesk, Gladly, Salesforce), quality assurance platforms (e.g., MaestroQA); experience with CX AI technology is strongly preferred, but not required * You have past experience translating complex customer data into actionable insights for cross-functional teams, including senior leadership * You have experience leading teams through high-growth environments or seasonal surges (e.g., peak holiday periods) with a calm, solution-oriented approach * You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand * You’re agile, and motivated by a fast-paced and ever changing environment * You’re passionate about transforming travel for all (but that’s a given!) Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you. Who We Are * We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings. * We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential. * We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique. What We Offer Our total rewards are inclusive of both compensation and benefits. What we offer within a salary range is dependent on a number of factors, including scope and qualifications for the role, skillset, and balancing internal equity relative to other Away employees. Salary and benefit offerings are reviewed during phone screenings to ensure alignment. * Compensation: $85,000-105,000 annually * This role is eligible to participate in Away’s Annual Company Performance Incentive Bonus Plan, the terms of which are determined at the discretion of the company * Equity Grant: commensurate with level determined at the discretion of the company * Benefits Overview: * Take care of yourself and your family through our health insurance offerings * Invest in your future by participating in our 401(k) (with a company match!) * Find balance through our many paid time off programs (vacation, wellbeing, holidays, summer Fridays, and compassion leave - just to name a few!) * Build your travel uniform through discount codes, product stipends, and giveaways * Give back through company-sponsored volunteer and charitable opportunities How We Work This is an office-based position that works from our Soho, NYC office four days a week. Our working hours are 9am-6pm et, but we embrace a common-sense approach to flexibility in the workplace. It’s about being present, engaged, and balancing work with real-life needs. Our Commitment As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our Employee Resource Groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work. EEOC Statement: Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at . Compensation Range: $85K - $105K

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. The Music Therapy Intern will attend iHOPE 3-5 days a week as part of their education requirements for Music Therapy Board Certification in affiliation with their university. The Music Therapy Intern will begin their internship in observation of group and individual sessions, co-lead with the MT-BC on site, and then have their own caseload of group and individual sessions. Location: 825 7th Ave New York, NY 10019 Position Schedule: Minimum 3 days (22.5 hours) per week. Days can be selected based off of interns availability. This is an unpaid internship opportunity that is only open to current students. The internship may be able to satisfy course credit if approved by the student's institution of learning. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position: YAI has an opening for an Assistant Behavior Intervention Specialist. YAI promotes a person-centered approach by creating supports that cater to the specific needs of each person. Join our dynamic team teaching daily and independent living skills, providing individual and group counseling, and promoting community integration. The ideal candidate will have enthusiasm for working with people with intellectual and developmental disabilities and a willingness to help with Activities of Daily Living (ADLs) such as assisting with showering, toileting, grooming, laundry and housekeeping as necessary. ABIS works directly with people in their home, work, and daily life in varying capacities. An ABIS must have previously worked as a DSP, completed all the required trainings and demonstrated all the knowledge, skills and accountabilities of a Direct Service Professional Level three. The Asst. BIS position blends together the DSP role and the clinical leadership role. Clinical leadership under the supervision of the BIS includes educating team members on habilitative and Behavior Support Plans, assisting with clinical assessments, ensuring data collection and providing direct feedback and education to all team members. Mission Statement YAI: YAI is a network of agencies offering people with intellectual and developmental disabilities a comprehensive range of services across all ages. YAI empowers people with disabilities to reach their goals every day. Our enthusiastic staff of over 4,000 professionals believes that everyone has a fundamental right to live, love, work, and learn. If you share our vision and want to help support people to live the fullest lives possible, apply to this position. Location: Mamaroneck, NY Schedule: Full-Time Sunday - Thursday Sunday: 11:00am-7:00pm Monday: 3:00pm-11:00pm Tuesday: 11:00am-7:00pm Wednesday: 3:00pm-11:00pm Thursday: 3:00pm-11:00pm Key responsibilities: • To provide direct care services as needed. This includes, but not limited to, the provision of direct counseling, implementation of each individual’s treatment plan, training in ADL skills, assistance with personal care, medical, dietary, social, sexual, recreational, financial, habilitative and other needs within the program., • To train staff, which includes, but is not limited to, using the EMOE training system to ensure that all clinical interventions are properly implemented, to communicate clinical rationales to the staff, to provide staff with both formal and informal feedback, and role model at all times appropriate tone, implementing of habilitative and behavioral programming, and appropriate data collection techniques, • Role Model use of person-centered philosophy and use of person-centered tools, • To develop written, individualized habilitative plans in accordance with the agency philosophy, as determined by individual need., • To conduct assessments – both behavioral and habilitative via formal means (written questionnaires, rating scales, baseline data, etc.) and informal (observations), under the supervision of the BIS., • To design effective data collection systems that allows progress to be monitored. To monitor the data collection, ensure that the data is totaled and summarized on a monthly basis and that new data sheets are accessible to staff at the beginning of each month., • To oversee/maintain the completion of all required paperwork, including monthlies, Person Centered materials, and ensure that all pertinent information is included on psychiatric anecdotals., • To provide the appropriate therapeutically documented level of an individual’s supervision to ensure and protect the individual’s health/safety and well-being. Whenever this level is unclear or unknown, to provide the maximum level of supervision to assure and protect the individual’s health and safety., • Train new staff on Level 1 competencies, • Resource to staff by providing clinical support in absence of the BIS/Supervisor, • Lead trainer of weekend staff on clinical interventions Education and Experience: • BA/BS Degree in Psychology or Human Services strongly preferred or, • Enrolled in 4-year degree in Psychology or Human Services field, • Experience working within the field of ID/DD preferred Additional Knowledge, Skills and Abilities: • Exceptional interpersonal, problem solving and communication skills, • Willing to take initiative, • Highly flexible to varied work schedule, • Experience in computer skills and ability to teach others, • College level writing ability., • Must demonstrate assertiveness/leadership skills., • Must demonstrate clinical skills Compensation: $23.10/hour - $23.10/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job Description The Icahn School of Medicine at Mount Sinai affiliated with NYC Health + Hospitals/Elmhurst, serving the culturally diverse community of Western Queens, is seeking a full time Psychiatrist to join its CPEP as a Nocturnist. The Nocturnist will work 3-4 weekday or weekend overnights to make a 40 hour work week. A desire to work closely with residents is essential. In addition to the academic opportunity to teach residents, the cultural diversity of the community adds another layer of richness to the clinical work. The location of Western Queens makes it an easy commute from all areas of NYC, Westchester and Long Island. Candidates must have a MD/DO degree and be board certified/board eligible in Psychiatry with a valid New York State License, DEA and Medicaid number. We offer a faculty appointment with the Icahn School of Medical at Mount Sinai commensurate with credentials, experience and qualifications as well as teaching opportunities in our adult residency program. We also offer a collegial environment and competitive salary to include a sign in bonus along with full benefits. Compensation ranges from $289,000 to $299,000. This is an excellent opportunity to join a multidisciplinary leadership team working with a diverse patient population in a major clinical and training institution. The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status. EOE including Veterans and Disabled Company DescriptionWho We Are: Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.Who We Are:\r\nOver 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.\r\n\r\nFormed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position We are hiring Direct Support Professionals (DSPs) for our Bergen County residential programs. The ideal candidate possesses a wide range of skills and is eager to promote YAI's mission of supporting people with intellectual and developmental disabilities to live, love, work, and learn in their communities. National Institute for People with Disabilities (NIPD-NJ) is a member of the YAI Network. Key/Essential Functions & Responsibilities * Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships. * Supports people to meet personal goals that characterize quality of life, engages in respectful communications and conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community. * Responsible for the overall supervision, protection, and care of individuals at all times including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to applicable policies, procedures and regulations. * Provides support in a variety of settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people with varying levels of need and demonstrating the DDD Standards. * Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including Behavior Support Plans (BSPs), Individualized Service Plans (ISPs), Staff Action and/or Life Plans for all people we support, understanding the intentions and goals of the plans. * Maintains a clean, safe and organized therapeutic environment. * Utilizes safe and appropriate handing procedures when working with individuals and implements infection control protocols. * Assists with a variety of tasks for people we support, as appropriate/authorized, including: * Providing personal care and assisting with activities of daily living (ADLs) including intimate care and personal hygiene (e.g. bathing, dressing, and toileting), laundry and housekeeping. * Teaching/developing habilitative and rehabilitative skills. * Supporting person-centered advocacy with the individuals. * Assisting in communication, self-expression and resolving disputes amongst individuals. * Facilitating ethical decision making. * Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals, including for modified diets or liquid consistencies. * Transporting and escorting individuals on recreational activities, medical appointments, home visits, volunteer and/or employment sites; actively participates in establishment and/or creation of schedules for, volunteer opportunities, community and/or therapeutic activities for program. * Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided. * Ensures that medication is administered as prescribed, in accordance with applicable guidelines. * Assists with medication inventory, including medication cabinet checks and over-the-counter (OTC) inventory, performing within applicable timeframes and reordering medication and/or supplies, as needed. * Assists with scheduling of medical appointments for people supported and ensures that follow-up appointments are scheduled and attended in a timely manner. * Appropriately utilizes petty cash and house funds, including store cards, obtaining and maintaining documentation or receipts for purchases in accordance with applicable rules in coordination with supervisor. * Operates agency vehicle to transport individuals to and/or from programs, residences, community or other locations on a regular basis and updates related logs and maintenance sheets, coordinating appointments with supervisor. * Develops an understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs). * Implements Behavior Support Plan/Behavior Guidelines and Protocols as specified in applicable plans. * Collects, records, and summarizes data on individuals’ observable behavior. * Observes and reports any changes in behavior, or other signs and symptoms, to clinical and/or leadership team. * Communicates by phone, email and/or in person with circles of support, including families and external providers, to provide updates and/or obtain information, as directed by clinical or program leadership. * Serves as a member of a highly effective team (teamwork within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts. * Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Reviews communication logs daily and makes entries of events, progress notes, services and/or information; ensures all pertinent information is communicated between members of the team and/or shifts using prescribed in-house communication systems and collects and enters data as part of daily operations using an electronic health record and/or medication record (e.g. Digital Agency (DA)). * Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing completely, accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, and tracking of incidents). * Uses foundational teaching skills (Explain, Model, Observe and Evaluate [EMOE], task analysis, essential skills, supports and modifications, etc.) and progressive teaching. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Reports maintenance, upkeep and safety concerns observed at YAI/NIPD-NJ facilities to Program Supervisor or appropriate designee. * Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings. * Utilizes/demonstrates approved YAI and NJ DDD training techniques (i.e. verbal, environmental, and physical interventions, including take downs) to respond timely and appropriately to challenging and/or self-injurious behavior, ensuring the health and safety of the people we support, self and others. * Regularly provides support and/or coverage in a variety of settings and programs across assigned region and/or service delivery settings, including assisting at off-site locations (e.g. hospital) based on needs of program and/or individuals supported and remaining on shift or reporting to another program to maintain minimum coverage levels. * May participate in the development of treatment plans. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Must be at least 18 years of age. * HS diploma or its educational equivalent; and * Must hold or obtain and maintain valid Driver’s License with no more than five (5) points. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. * Effective written and oral communication skills including the ability to appropriately document services provided for billing and tracking purposes. * Enthusiasm for working with people with I/DD, willingness to take initiative and ability to demonstrate positivity, patience and empathy and compassion in all interactions. * Ability and willingness to assist with a variety of supports and ADLs as requested, including regular exposure to and handling of various bodily fluids. * Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks. * Must hold or obtain and maintain certifications and trainings as required by program assignment and persons supported including, but not limited to Non-Crisis Invention training, American Heart Association CPR/First Aid certification, NJ Medication Administration certification and Positive Behavior Supports training as scheduled by supervisor or designee, within 120 days of appointment. * Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision. * Ability to remain calm in stressful situations and work in a high energy, fast-paced environment. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Preferred Qualification Requirements (desired requirements beyond MQRs above) * Work or life experience supporting people with intellectual/developmental disabilities. * Knowledge of intellectual and developmental disabilities (I/DD), clinical syndromes and/or I/DD with cooccurring behavioral/mental health needs. Schedule: Saturday - Sunday: 3pm -11pm Benefit Highlights * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for Full time positions) * Paid vacation, holiday, and sick time (depending on time type) * 403(b) retirement with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! Compensation * $19/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities * Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships. * Supports people to meet personal goals that characterize quality of life, engages in respectful communications and conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community. * Responsible for the overall supervision, protection, and care of individuals at all times including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to applicable policies, procedures and regulations. * Provides support in a variety of settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people with varying levels of need and demonstrating the OPWDD Core Competencies. * Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including protective oversight (IPOPs), as well as Behavior Support Plans (BSPs), Staff Action and/or Life Plans for all people we support, understanding the intentions and goals of the plans. * Maintains a clean, safe and organized therapeutic environment. * Utilizes safe & appropriate handing procedures when working with individuals and implements infection control protocols. * Assists with a variety of tasks for people we support, as appropriate/authorized, including: * Providing personal care and assisting with activities of daily living (ADLs) including intimate care and personal hygiene (e.g. bathing, dressing, and toileting), laundry and housekeeping. * Ensuring that medication is administered as prescribed, in accordance with applicable guidelines. * Teaching/developing skills. * Supporting person-centered advocacy with the individuals. * Assisting in communication, self-expression and resolving disputes amongst individuals. * Facilitating ethical decision making. * Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals including for modified diets or liquid consistencies. * Transporting and escorting individuals on recreational activities, medical appointments, home visits, volunteer and/or employment sites, etc. * Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided. * Develops an understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs). * Implements Behavior Support Plan as written by Behavior Intervention Specialist (BIS). * Collects, records, and summarizes data on individuals’ observable behavior. * Observes and reports any changes in behavior, or other signs and symptoms, to clinical and/or leadership team. * Serves as a member of a highly effective team (teamwork within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts. * Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Reviews communication logs daily and makes entries of events, progress notes, services and/or information; collects and enters data as part of daily operations using an electronic health record (e.g. Digital Agency (DA), Electronic Medication Administration Records (eMAR). * Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing completely, accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, and tracking of incidents). * Uses foundational teaching skills (Explain, Model, Observe and Evaluate [EMOE], task analysis, essential skills, supports and modifications, etc.) and progressive teaching. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * Reports maintenance, upkeep and safety concerns observed at YAI facilities to Program Supervisor or appropriate designee. * Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings. * Utilizes/demonstrates approved YAI and OPWDD training techniques (i.e. verbal, environmental, and physical interventions, including take downs) to respond timely and appropriately to challenging and/or self-injurious behavior, ensuring the health and safety of the people we support, self and others. * Provides coverage for other direct support staff as requested, which may include assisting at another YAI or off-site location (e.g. hospital) based on needs of program and/or individuals supported, including remaining on shift to ensure maintenance of minimum coverage levels for program. * May participate in the development of treatment plans. * For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. * Performs all other duties, as assigned Schedule * Full-time, part-time, weekday and/or weekend positions available - including morning , evening, and overnight schedules. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Must be at least 18 years of age. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. * Effective written and oral communication skills including the ability to appropriately document services provided for billing and tracking purposes. * Enthusiasm for working with people with I/DD, willingness to take initiative and ability to demonstrate positivity, patience and empathy and compassion in all interactions. * Ability and willingness to assist with a variety of supports and ADLs as requested, including regular exposure to and handling of various bodily fluids. * Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks. * Must hold or obtain and maintain Strategies for Crisis Intervention and Prevention – Revised (SCIP-R) within one (1) year of appointment. * Must hold or obtain and maintain additional certifications as required by program assignment and persons supported (for example: Choking – Return Demonstration, Approved Medication Administration Personnel (AMAP), Diabetes Care, CPR, Tube Feeding, etc.) within one (1) year of appointment. * Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision. * Ability to remain calm in stressful situations and work in a high energy, fast-paced environment. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. * For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). Preferred Qualification Requirements (desired requirements beyond MQRs above) * HS diploma or its educational equivalent * Work or life experience supporting people with intellectual/developmental disabilities Compensation $16.78-18.31 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position: We are hiring a Direct Support Professional in Brooklyn for our residential Cypress Hills (East New York) locations. The ideal candidate possesses a wide range of skills and is eager to promote YAI's mission of supporting people with intellectual and developmental disabilities to live, love, work, and learn in their communities. DSPs work closely with people of all ages who have intellectual and developmental disabilities (I/DD). Depending on the support needed, DSPs may work in a person’s home, in their family’s home, in a YAI residence, at a day habilitation center, or out in the community. Our employees are our most valuable assets. You will take part in strengthening and evolving our workplace culture, and we hope you will feel welcomed and supported from the moment you join our team. We offer work-life balance, growth opportunities, and innovative benefits. YAI's Mission: Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Key Responsibilities: * To provide direct care services as needed. This includes, but is not limited to, the provision of counseling, training in ADLs (Assisted Daily Living skills), assistance with personal care, medical, dietary, social, sexual, recreational, financial, habilitative and other needs within the program and in the community. * Ensure the health, safety, and wellness of the people we support. * Support with intimate care functions. * Build and maintain positive relationships. * Participating in development of treatment plans. * Crisis intervention and management. * Completing mandatory training based on the program and position (AMAP, CPR/First Aid, SCIP-R, Defensive Driving, etc.), as well as applying soft skills. * Meeting, demonstrating, and modeling OPWDD Core Competencies. * Assist the people we support in maximizing their strengths, interests, and abilities through teaching, self-advocacy, and emotional support. * Facilitate community integration, recreational activities, and socialization. * Completing documentation to ensure compliance and billing. * Training/presenting to a team. * Taking on additional tasks outside of basic DSP work and completing job related tasks as needed. Education and Experience: * High School Diploma or GED preferred * Valid NYS Driver’s License required for most positions * Work or life experience in the I/DD field is a plus, but not mandatory (for DSP 1 positions). For DSP 2 positions, at least 2 years’ work experience in the I/DD field. * Good written and verbal communication * Basic computer knowledge * Tuberculosis test and background check mandatory Additional Knowledge, Skills and Abilities: * Interpersonal and problem-solving skills * Willing to take initiative * Ability to support people with I/DD through patient and compassionate care Schedule: * Full-time (40 hours/week) or Part-time (8-32 hours/week) * Weekday and/or weekend positions available * Morning (7a-3p), evening (3p-11p), and overnight (11p-7a) schedules available Benefits: * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for full-time positions) * Paid vacation, holiday, and sick time (depending on time type) * 403(b) retirement with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! Compensation: * $18.00/hour (starting) to $19.05/hour (depending on experience – see Education & Experience above) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Manager, Software Engineering, Activation, you will design, build, and ship mobile app features that empower members to begin their mental health journey. You'll collaborate with product, design, clinical, and other engineers on the team to turn ideas into safe, measurable, production features - from rapid prototypes to reliable services, APIs, and UIs. Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. What you'll do: • Own the technical design and delivery of mobile features in Flutter, • Collaborate with cross-functional teams to ship high-impact features that improve the member experience, • Debug and resolve issues quickly and efficiently, • Provide technical leadership in architectural discussions, code reviews, and system planning, • Advocate for high engineering standards, including test coverage, documentation, and observability, • Participate in an on-call rotation to support system reliability and respond to production issues, • Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholder What success looks like: • Deliver projects on time, within scope, and with high stakeholder satisfaction, • Maintain high system uptime and low defect rates through strong testing and observability practices, • Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment, • Lead high-quality code reviews and technical discussions, • Influence team velocity and architecture through mentorship and planning contributions, • 5+ years of professional software development with a focus on Flutter applications, • Comfortable operating in a fast-moving, ambiguous 0 to 1 environment, • Proven track record leading complex projects end-to-end with minimal oversight, • Effective collaborator on cross-functional Agile teams, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description The Icahn School of Medicine at Mount Sinai affiliated with New York City H + H/Elmhurst has an exciting opportunity for a per diem Regional Radiation Oncologist. The physician will be responsible for in- and out- patients’ consultations, CT simulation, treatment prescribing and planning, chart rounds, on-going treatment visits, tumor boards and follow up clinic appointments at both Elmhurst and Queens Hospital Centers. The position is anticipated to last for approximately four to eight months and includes both weekly and vacation coverage at the two facilities. On-call responsibility may be included. Candidates are encouraged to have an interest in resident education as we are a clinical site of the Radiation Oncology Residency of the Icahn School of Medicine at Mount Sinai. The hospital is easily accessible by public transportation and car from all areas of New York City, New Jersey and Long Island. The per diem rate for this position is $150/hour. Candidates must have a MD degree and be ABR board certified or eligible with a valid New York State License, DEA and Medicaid number. Qualified candidates should have strong clinical abilities, teaching experience and communication and interpersonal skills. The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status. EOE including Veterans and Disabled Company DescriptionWho We Are: Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.Who We Are:\r\nOver 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.\r\n\r\nFormed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position: We are hiring a Direct Support Professional in Queens locations. The ideal candidate possesses a wide range of skills and is eager to promote YAI's mission of supporting people with intellectual and developmental disabilities to live, love, work, and learn in their communities. DSPs work closely with people of all ages who have intellectual and developmental disabilities (I/DD). Depending on the supports needed, DSPs may work in a person’s home, in their family’s home, in a YAI residence, at a day habilitation center, or out in the community. YAI's Mission: Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Key Responsibilities: * To provide direct care services as needed. This includes, but is not limited to, the provision of counseling, training in ADLs (Assisted Daily Living skills), assistance with personal care, medical, dietary, social, sexual, recreational, financial, habilitative and other needs within the program. * Ensure the health, safety, and wellness of the people we support. * Support with intimate care functions. * Build and maintain positive relationships. * Participating in development of treatment plans. * Crisis intervention and management. * Completing mandatory trainings based on the program and position (AMAP, CPR/First Aid, SCIP-R, Defensive Driving, etc.), as well as applying skills. * Meeting, demonstrating, and modeling OPWDD Core Competencies. * Assist the people we support in maximizing their strengths, interests, and abilities through teaching, self-advocacy, and emotional support. * Facilitate community integration, recreational activities, and socialization. * Completing documentation to ensure compliance and billing. * Training/presenting to a team. * Taking on additional tasks outside of basic DSP work/completing job related tasks as needed. Education and Experience: * High School Diploma or GED preferred. * Work or life experience in the I/DD field is a plus, but not mandatory (for DSP 1 positions). For DSP 2 positions, at least 1-2 years work experience in the I/DD field. * Valid NY State Driver's License may be required depending upon the position. * Tuberculosis test is mandatory for most positions. Location: * Little Neck, Queens (Glenwood IRA) Schedule: * Full-time, part-time, weekday and/or weekend positions available - including morning , evening, and overnight schedules. Benefits: * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for full-time positions) * Paid vacation, holidays, and sick time * 403(b) retirement with employer match * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! Compensation: * $16.50/hour to $18.00/hour (depending on experience) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position We are hiring Direct Support Professionals (DSPs) in The Bronx! DSPs work closely with people of all ages who have intellectual and developmental disabilities (I/DD). Depending on the supports needed, DSPs may work in a person’s home, in their family’s home, in a YAI residence, at a day habilitation center, or out in the community. YAI's Mission Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Program * Residential Services Location * Norwood Schedule * Full time, part time, weekday and/or weekend positions available - including morning , evening, and overnight schedules. Key/Essential Functions & Responsibilities * Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships. * Supports people to meet personal goals that characterize quality of life, engages in respectful communications and conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community. * Responsible for the overall supervision, protection, and care of individuals at all times including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to applicable policies, procedures and regulations. * Provides support in a variety of settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people with varying levels of need and demonstrating the OPWDD Core Competencies. * Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including protective oversight (IPOPs), as well as Behavior Support Plans (BSPs), Staff Action and/or Life Plans for all people we support, understanding the intentions and goals of the plans. * Maintains a clean, safe and organized therapeutic environment. * Utilizes safe & appropriate handing procedures when working with individuals and implements infection control protocols. * Assists with a variety of tasks for people we support, as appropriate/authorized, including: * Providing personal care and assisting with activities of daily living (ADLs) including intimate care and personal hygiene (e.g. bathing, dressing, and toileting), laundry and housekeeping. * Ensuring that medication is administered as prescribed, in accordance with applicable guidelines. * Teaching/developing skills. * Supporting person-centered advocacy with the individuals. * Assisting in communication, self-expression and resolving disputes amongst individuals. * Facilitating ethical decision making. * Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals including for modified diets or liquid consistencies. * Transporting and escorting individuals on recreational activities, medical appointments, home visits, volunteer and/or employment sites, etc. * Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided. * Develops an understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs). * Implements Behavior Support Plan as written by Behavior Intervention Specialist (BIS). * Collects, records, and summarizes data on individuals’ observable behavior. * Observes and reports any changes in behavior, or other signs and symptoms, to clinical and/or leadership team. * Serves as a member of a highly effective team (teamwork within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts. * Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Reviews communication logs daily and makes entries of events, progress notes, services and/or information; collects and enters data as part of daily operations using an electronic health record (e.g. Digital Agency (DA), Electronic Medication Administration Records (eMAR). * Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing completely, accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, and tracking of incidents). * Uses foundational teaching skills (Explain, Model, Observe and Evaluate [EMOE], task analysis, essential skills, supports and modifications, etc.) and progressive teaching. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * Reports maintenance, upkeep and safety concerns observed at YAI facilities to Program Supervisor or appropriate designee. * Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings. * Utilizes/demonstrates approved YAI and OPWDD training techniques (i.e. verbal, environmental, and physical interventions, including take downs) to respond timely and appropriately to challenging and/or self-injurious behavior, ensuring the health and safety of the people we support, self and others. * Provides coverage for other direct support staff as requested, which may include assisting at another YAI or off-site location (e.g. hospital) based on needs of program and/or individuals supported, including remaining on shift to ensure maintenance of minimum coverage levels for program. * May participate in the development of treatment plans. * For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. * Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Must be at least 18 years of age. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. * Effective written and oral communication skills including the ability to appropriately document services provided for billing and tracking purposes. * Enthusiasm for working with people with I/DD, willingness to take initiative and ability to demonstrate positivity, patience and empathy and compassion in all interactions. * Ability and willingness to assist with a variety of supports and ADLs as requested, including regular exposure to and handling of various bodily fluids. * Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks. * Must hold or obtain and maintain Strategies for Crisis Intervention and Prevention – Revised (SCIP-R) within one (1) year of appointment. * Must hold or obtain and maintain additional certifications as required by program assignment and persons supported (for example: Choking – Return Demonstration, Approved Medication Administration Personnel (AMAP), Diabetes Care, CPR, Tube Feeding, etc.) within one (1) year of appointment. * Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision. * Ability to remain calm in stressful situations and work in a high energy, fast-paced environment. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. * For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). Preferred Qualification Requirements (desired requirements beyond MQRs above) * HS diploma or its educational equivalent * Work or life experience in the I/DD field is a plus, but not mandatory (for DSP 1 positions) * For elevated DSP positions, must have at least three (3) years of direct support professional experience with the I/DD population and must obtain (and maintain) required YAI certifications based on setting within six (6) months of appointment. Compensation * $18.00/hour - $19.05/hour* *depending on qualifications and experience Benefits * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for Full time positions) * Paid vacation, holiday, and sick time (depending on time type) * 403(b) retirement with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for an AR specialist to join our Accounting team and help support our invoicing and collections processes. The role will be an integral part of our Accounts Receivable team, helping us deliver a first class invoicing experience to our customers. This is a full-time position on our team, reporting to the Lead, Accounts Receivable. The role follows a hybrid work model, with two days per month required in our NYC office at 60 Madison Avenue. What you'll do: • Prepare and issue accurate customer invoices on a timely basis., • Collaborate closely with Sales, Customer Success, and RevOps teams to align on billing details., • Manage and respond to all customer billing inquiries via email and Jira ticketing system., • Generate supplemental reports to support invoice details and provide billing transparency., • Apply customer cash payments accurately in NetSuite., • Follow up with customers regarding past due invoices and request remittance information as needed., • Review and validate data from internal partner teams to ensure precise billing., • Timely and accurate invoicing, ensure all invoices are generated and sent out promptly and without errors, • Effective collections, consistently follow up on overdue accounts, maintaining a low percentage of overdue payments, • Ability to work independently and proactively, • 1-3 years of accounting experience with a BA degree, • Strong problem-solving capabilities, • An excellent verbal and written communication skills, • An expert in multi-tasking when it comes to managing several high-priority projects simultaneously and time management skills, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position: YAI supports people of all ages with intellectual and developmental disabilities in achieving the fullest lives possible by creating new opportunities for living, loving, working and learning. YAI is a network of agencies with programs that empower and enhance the lives of thousands of people we support and their families. YAI promotes a person-centered approach by creating supports that cater to the specific needs of each person. Join our dynamic team teaching daily and independent living skills, providing individual and group counseling, and promoting community integration. The ideal candidate will have enthusiasm for working with people with intellectual and developmental disabilities and a willingness to help with Activities of Daily Living (ADLs) such as assisting with showering, toileting, grooming, laundry and housekeeping as necessary. Direct Support Professionals (DSPs) work directly with people in their home, work, and daily life in varying capacities. Typically, a DSP 1 works in one region. Mission Statement: YAI is a network of agencies offering people with intellectual and developmental disabilities a comprehensive range of services across all ages. YAI empowers people with disabilities to reach their goals every day. Our enthusiastic staff of over 4,000 professionals believes that everyone has a fundamental right to live, love, work, and learn. If you share our vision and want to help support people to live the fullest lives possible, apply to this position. Location: Rockland County Schedule: Part-Time, Friday- Saturday 11:00 pm- 9:00 am Key Responsibilities: − Maintaining Professionalism and Punctuality − Taking Ownership/ Accountability − Being Flexible: Job responsibilities may change based on needs − Adhering to policies, procedures and regulations − Using effective communication skills & time management skills − Being a member of a highly effective team (Teamwork within the circle of support) − Ensuring maintenance upkeep and safety based on facility/ program structure − Completing mandatory trainings based on the program and position (AMAP, CPR/First Aid, SCIP-R, Defensive Driving, etc.), as well as applying skills − Meeting and demonstrating OPWDD Core Competencies − Ensuring health, wellness and safety − Ensuring appropriate supervision of the people we support − Understanding when to contact an administrator for support − Demonstrating a willingness to assist people with ADLs − Transporting and escorting people we support on recreational activities, medical appointment, home visits, etc. − Building Positive relationships − Using person first language − Maintaining a therapeutic environment through a variety of methods: Personal Outcome Measures, Person Centered Thinking, Informed Decision Making − Ensuring person centered plans are implemented − Completing documentation to ensure compliance and billing − Using foundational Teaching skills (EMOE, Task analysis, essential skills, supports and modifications, etc. − Assisting people with making purchases, as well as safeguard personal allowance funds and any additional funds provided − Managing crisis Education and Experience: − A High School Diploma or GED is preferred; some college is a plus − Work or life experience with intellectual/developmental disabilities is a plus − Ability to support people with intellectual/developmental disabilities − Basic written and verbal communication − Basic Computer knowledge − Valid NY State Driver's License may be required depending upon the position − Tuberculosis test mandatory for most positions Additional Knowledge, Skills and Abilities: − Interpersonal and problem-solving skills − Willingness to take initiative Compensation: $18.00/hour - $18.00/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are seeking a Vice President, Consultant Relations to join our Revenue leadership team. Reporting to the Chief Revenue Officer and leading a high-performing team of 7, you will own the end-to-end consultant relations strategy to eliminate barriers to mental health. This is a full-time, remote position that requires significant travel, typically 4 to 6 times per quarter, to engage with consulting partners and attend industry events. What you'll do • Build and execute a consultant relations strategy that drives Spring Health awareness and advocacy across the employer and Health Plan healthcare benefit space, • Lead and develop a team of 7 Strategic Alliances directors and senior managers by providing clear feedback and guidance that enables growth, • Drive pipeline growth through targeted strategies and deep partnerships with national and regional benefits consulting firms, • Educate the market by building high-level relationships with leaders across top-tier consulting firms, • Partner with internal marketing to execute targeted consultant campaigns, sponsorships, and events, • Collaborate with sales leadership and cross-functional teams to ensure alignment on our shared mission, • Provide competitive intelligence and consultant viewpoints to internal stakeholders to inform product and growth roadmaps, • Create an environment of psychological safety and trust where your team can debate ideas and learn from mistakes, • Translate company strategy into clear goals and success criteria for the Alliances team, • Achieve a specific percentage increase in qualified pipeline generated through consultant channels within the first fiscal year, • Meet or exceed annual New Bookings targets attributed to Strategic Alliance partnerships, • Maintain high team engagement and retention scores as measured through quarterly engagement surveys, • Establish formal partnership status or preferred provider recognition with at least two of the top three national consulting firms, • 7+ years of leadership experience in a healthcare or benefits environment, • Proven track record of leading teams focused on large/jumbo employer clients, • Deep existing relationships and credibility across top national benefit consulting firms, • Expertise in navigating complex, rapidly changing environments with a strong bias toward action, • Exceptional communication skills with the ability to practice candor with care in high-stakes negotiations, • Strong analytical rigor and a data-driven approach to identifying market opportunities, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are seeking a Senior Director of Customer Success Strategy to architect and continuously refine the strategy, processes, and insights that power Customer Success at scale. You will own the operating model—tools, data, programs, and communications—that keeps our CS teams efficient, transparent, and relentlessly focused on member and customer outcomes. This highly cross‑functional leadership role partners closely with CS leadership, Sales, Marketing, Data Science, and Product. Success means a forward‑looking, data‑driven CS organization that retains and expands revenue predictably while delivering a world‑class experience at every touchpoint. Reporting to the SVP, Customer Success, this full-time role is based in New York City and follows a hybrid work model, with three days per week in our HQ at 60 Madison Ave required. What you'll do: • Customer Success Strategy & Process Enablement, • Design, document, and optimize end‑to‑end CS workflows by maintaining and evolving the customer journey from onboarding, QBRs, renewals, upsells and escalations) to align with Spring Health's growth objectives., • Drive CS enablement—playbooks, templates, training—to ensure consistency, efficiency, and strategic alignment., • Establish transparent, executive‑ready performance reporting so cross functional teams and leaders always know account status, emerging risks, and next strategic moves., • Gainsight Strategy & Adoption, • Serve as product owner and long‑term strategist for Gainsight: roadmap, configuration, data integrity, and integrations., • Drive cross‑functional adoption; establish KPIs that connect Gainsight utilization to commercial outcomes., • Translate business needs into scalable Gainsight solutions (predictive health scoring, automated calls‑to‑action, board‑level dashboards)., • Customer Health Strategy & Analytics, • Own the vision, methodology, and ongoing evolution of Spring Health's customer health model—integrating product engagement, clinical outcomes, and sentiment., • Lead quarterly business reviews of health‑score accuracy; surface insights that inform strategic investment and proactive save or expansion plays., • Partner with RevOps & Data Science to operationalize insights across Sales, Marketing, and Product roadmaps., • Executive Sponsor & Customer Reference Programs, • Architect and lead the Executive Sponsor program to deepen senior‑level alignment with key accounts; track quarterly impact on renewal and expansion., • Build and scale a Customer Reference program, matching referenceable customers to prospect opportunities and marketing initiatives., • Report program influence on retention metrics, pipeline velocity, and brand advocacy., • Customer Communications & Engagement, • Own strategy, calendar, and tooling for proactive customer communications (product updates, incident notices, adoption campaigns)., • Build closed‑loop feedback mechanisms to measure effectiveness; iterate content, timing, and channels based on data., • Lead and develop the Customer Success Support and Customer Success Associate teams, ensuring they operate as high-performing, scalable extensions of our CSM function., • Build the strategy, workflows, and service-delivery model that defines how Support and Associate teams triage inquiries, execute customer-facing tasks, and manage repeatable CS motions., • Drive operational excellence through capacity planning, queue management, SLAs, quality standards, and continuous process improvement., • Partner with CSM Leadership to ensure Support and Associate programs are tightly integrated with account strategy, customer outcomes, and renewal/expansion goals. What success looks like in this role: • Platform adoption: 98 % Gainsight adoption by CS users and ≥80 % by cross‑functional stakeholders., • Revenue retention: Gross revenue retention ≥96 %, net revenue retention ≥110 %, logo churn ≤4 %., • Predictive insight: Health‑score accuracy ≥90 % in forecasting churn/expansion., • Executive engagement & advocacy: Executive Sponsor coverage for ≥90 % of Tier‑1 accounts with at least one meaningful interaction per quarter; number of active customer references doubled year‑over‑year., • 8+ years in Customer Success, CS Operations, RevOps, or related GTM functions in B2B SaaS; healthcare experience a plus., • 5+ years administering or owning Gainsight (or similar CS platform) at scale., • Proven track record designing and rolling out strategic customer health models, lifecycle processes, and executive sponsor/reference programs., • Strong strategic thinking and project‑management skills; able to prioritise, execute, and measure multiple initiatives concurrently., • Data‑driven mindset with expertise in CRM/SFDC reporting and BI tools., • Excellent written and verbal communication skills; comfortable translating complex concepts for executive and frontline audiences. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. * • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities * Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships. * Supports people to meet personal goals that characterize quality of life, engages in respectful communications and conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community. * Responsible for the overall supervision, protection, and care of individuals at all times including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to applicable policies, procedures and regulations. * Provides support in a variety of settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people with varying levels of need and demonstrating the OPWDD Core Competencies. * Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including protective oversight (IPOPs), as well as Behavior Support Plans (BSPs), Staff Action and/or Life Plans for all people we support, understanding the intentions and goals of the plans. * Maintains a clean, safe and organized therapeutic environment. * Utilizes safe & appropriate handing procedures when working with individuals and implements infection control protocols. * Assists with a variety of tasks for people we support, as appropriate/authorized, including: * Providing personal care and assisting with activities of daily living (ADLs) including intimate care and personal hygiene (e.g. bathing, dressing, and toileting), laundry and housekeeping. * Ensuring that medication is administered as prescribed, in accordance with applicable guidelines. * Teaching/developing skills. * Supporting person-centered advocacy with the individuals. * Assisting in communication, self-expression and resolving disputes amongst individuals. * Facilitating ethical decision making. * Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals including for modified diets or liquid consistencies. * Transporting and escorting individuals on recreational activities, medical appointments, home visits, volunteer and/or employment sites, etc. * Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided. * Develops an understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs). * Implements Behavior Support Plan as written by Behavior Intervention Specialist (BIS). * Collects, records, and summarizes data on individuals’ observable behavior. * Observes and reports any changes in behavior, or other signs and symptoms, to clinical and/or leadership team. * Serves as a member of a highly effective team (teamwork within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts. * Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Reviews communication logs daily and makes entries of events, progress notes, services and/or information; collects and enters data as part of daily operations using an electronic health record (e.g. Digital Agency (DA), Electronic Medication Administration Records (eMAR). * Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing completely, accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, and tracking of incidents). * Uses foundational teaching skills (Explain, Model, Observe and Evaluate [EMOE], task analysis, essential skills, supports and modifications, etc.) and progressive teaching. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * Reports maintenance, upkeep and safety concerns observed at YAI facilities to Program Supervisor or appropriate designee. * Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings. * Utilizes/demonstrates approved YAI and OPWDD training techniques (i.e. verbal, environmental, and physical interventions, including take downs) to respond timely and appropriately to challenging and/or self-injurious behavior, ensuring the health and safety of the people we support, self and others. * Provides coverage for other direct support staff as requested, which may include assisting at another YAI or off-site location (e.g. hospital) based on needs of program and/or individuals supported, including remaining on shift to ensure maintenance of minimum coverage levels for program. * May participate in the development of treatment plans. * For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. * Performs all other duties, as assigned. Schedule Friday, Monday, 3PM -11PM Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Must be at least 18 years of age. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. * Effective written and oral communication skills including the ability to appropriately document services provided for billing and tracking purposes. * Enthusiasm for working with people with I/DD, willingness to take initiative and ability to demonstrate positivity, patience and empathy and compassion in all interactions. * Ability and willingness to assist with a variety of supports and ADLs as requested, including regular exposure to and handling of various bodily fluids. * Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks. * Must hold or obtain and maintain Strategies for Crisis Intervention and Prevention – Revised (SCIP-R) within one (1) year of appointment. * Must hold or obtain and maintain additional certifications as required by program assignment and persons supported (for example: Choking – Return Demonstration, Approved Medication Administration Personnel (AMAP), Diabetes Care, CPR, Tube Feeding, etc.) within one (1) year of appointment. * Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision. * Ability to remain calm in stressful situations and work in a high energy, fast-paced environment. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. * For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). Preferred Qualification Requirements (desired requirements beyond MQRs above) * HS diploma or its educational equivalent * Work or life experience supporting people with intellectual/developmental disabilities Compensation $16.78 / hour - $16.78 / hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position We are hiring Direct Support Professionals (DSPs) for our Bergen County residential programs. The ideal candidate possesses a wide range of skills and is eager to promote YAI's mission of supporting people with intellectual and developmental disabilities to live, love, work, and learn in their communities. National Institute for People with Disabilities (NIPD-NJ) is a member of the YAI Network. Key/Essential Functions & Responsibilities * Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships. * Supports people to meet personal goals that characterize quality of life, engages in respectful communications and conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community. * Responsible for the overall supervision, protection, and care of individuals at all times including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to applicable policies, procedures and regulations. * Provides support in a variety of settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people with varying levels of need and demonstrating the DDD Standards. * Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including Behavior Support Plans (BSPs), Individualized Service Plans (ISPs), Staff Action and/or Life Plans for all people we support, understanding the intentions and goals of the plans. * Maintains a clean, safe and organized therapeutic environment. * Utilizes safe and appropriate handing procedures when working with individuals and implements infection control protocols. * Assists with a variety of tasks for people we support, as appropriate/authorized, including: * Providing personal care and assisting with activities of daily living (ADLs) including intimate care and personal hygiene (e.g. bathing, dressing, and toileting), laundry and housekeeping. * Teaching/developing habilitative and rehabilitative skills. * Supporting person-centered advocacy with the individuals. * Assisting in communication, self-expression and resolving disputes amongst individuals. * Facilitating ethical decision making. * Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals, including for modified diets or liquid consistencies. * Transporting and escorting individuals on recreational activities, medical appointments, home visits, volunteer and/or employment sites; actively participates in establishment and/or creation of schedules for, volunteer opportunities, community and/or therapeutic activities for program. * Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided. * Ensures that medication is administered as prescribed, in accordance with applicable guidelines. * Assists with medication inventory, including medication cabinet checks and over-the-counter (OTC) inventory, performing within applicable timeframes and reordering medication and/or supplies, as needed. * Assists with scheduling of medical appointments for people supported and ensures that follow-up appointments are scheduled and attended in a timely manner. * Appropriately utilizes petty cash and house funds, including store cards, obtaining and maintaining documentation or receipts for purchases in accordance with applicable rules in coordination with supervisor. * Operates agency vehicle to transport individuals to and/or from programs, residences, community or other locations on a regular basis and updates related logs and maintenance sheets, coordinating appointments with supervisor. * Develops an understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs). * Implements Behavior Support Plan/Behavior Guidelines and Protocols as specified in applicable plans. * Collects, records, and summarizes data on individuals’ observable behavior. * Observes and reports any changes in behavior, or other signs and symptoms, to clinical and/or leadership team. * Communicates by phone, email and/or in person with circles of support, including families and external providers, to provide updates and/or obtain information, as directed by clinical or program leadership. * Serves as a member of a highly effective team (teamwork within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts. * Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Reviews communication logs daily and makes entries of events, progress notes, services and/or information; ensures all pertinent information is communicated between members of the team and/or shifts using prescribed in-house communication systems and collects and enters data as part of daily operations using an electronic health record and/or medication record (e.g. Digital Agency (DA)). * Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing completely, accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, and tracking of incidents). * Uses foundational teaching skills (Explain, Model, Observe and Evaluate [EMOE], task analysis, essential skills, supports and modifications, etc.) and progressive teaching. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Reports maintenance, upkeep and safety concerns observed at YAI/NIPD-NJ facilities to Program Supervisor or appropriate designee. * Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings. * Utilizes/demonstrates approved YAI and NJ DDD training techniques (i.e. verbal, environmental, and physical interventions, including take downs) to respond timely and appropriately to challenging and/or self-injurious behavior, ensuring the health and safety of the people we support, self and others. * Regularly provides support and/or coverage in a variety of settings and programs across assigned region and/or service delivery settings, including assisting at off-site locations (e.g. hospital) based on needs of program and/or individuals supported and remaining on shift or reporting to another program to maintain minimum coverage levels. * May participate in the development of treatment plans. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Must be at least 18 years of age. * HS diploma or its educational equivalent; and * Must hold or obtain and maintain valid Driver’s License with no more than five (5) points. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. * Effective written and oral communication skills including the ability to appropriately document services provided for billing and tracking purposes. * Enthusiasm for working with people with I/DD, willingness to take initiative and ability to demonstrate positivity, patience and empathy and compassion in all interactions. * Ability and willingness to assist with a variety of supports and ADLs as requested, including regular exposure to and handling of various bodily fluids. * Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks. * Must hold or obtain and maintain certifications and trainings as required by program assignment and persons supported including, but not limited to Non-Crisis Invention training, American Heart Association CPR/First Aid certification, NJ Medication Administration certification and Positive Behavior Supports training as scheduled by supervisor or designee, within 120 days of appointment. * Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision. * Ability to remain calm in stressful situations and work in a high energy, fast-paced environment. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Preferred Qualification Requirements (desired requirements beyond MQRs above) * Work or life experience supporting people with intellectual/developmental disabilities. * Knowledge of intellectual and developmental disabilities (I/DD), clinical syndromes and/or I/DD with cooccurring behavioral/mental health needs. Schedule * Full-time, part-time, weekday and/or weekend positions available - including morning , evening, and overnight schedules. Benefit Highlights * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for Full time positions) * Paid vacation, holiday, and sick time (depending on time type) * 403(b) retirement with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! Compensation * $18.50/hour to $18.50/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position: We are hiring a Direct Support Professional in Queens locations. The ideal candidate possesses a wide range of skills and is eager to promote YAI's mission of supporting people with intellectual and developmental disabilities to live, love, work, and learn in their communities. DSPs work closely with people of all ages who have intellectual and developmental disabilities (I/DD). Depending on the supports needed, DSPs may work in a person’s home, in their family’s home, in a YAI residence, at a day habilitation center, or out in the community. YAI's Mission: Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Key Responsibilities: * To provide direct care services as needed. This includes, but is not limited to, the provision of counseling, training in ADLs (Assisted Daily Living skills), assistance with personal care, medical, dietary, social, sexual, recreational, financial, habilitative and other needs within the program. * Ensure the health, safety, and wellness of the people we support. * Support with intimate care functions. * Build and maintain positive relationships. * Participating in development of treatment plans. * Crisis intervention and management. * Completing mandatory trainings based on the program and position (AMAP, CPR/First Aid, SCIP-R, Defensive Driving, etc.), as well as applying skills. * Meeting, demonstrating, and modeling OPWDD Core Competencies. * Assist the people we support in maximizing their strengths, interests, and abilities through teaching, self-advocacy, and emotional support. * Facilitate community integration, recreational activities, and socialization. * Completing documentation to ensure compliance and billing. * Training/presenting to a team. * Taking on additional tasks outside of basic DSP work/completing job related tasks as needed. Education and Experience: * High School Diploma or GED preferred. * Work or life experience in the I/DD field is a plus, but not mandatory (for DSP 1 positions). For DSP 2 positions, at least 1-2 years work experience in the I/DD field. * Valid NY State Driver's License may be required depending upon the position. * Tuberculosis test is mandatory for most positions. Location: * Bayside, Queens (Bayside IRA) Schedule: * Full-time, part-time, weekday and/or weekend positions available - including morning , evening, and overnight schedules. Benefits: * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for full-time positions) * Paid vacation, holidays, and sick time * 403(b) retirement with employer match * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! Compensation: * $16.50/hour to $18.00/hour (depending on experience) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities * Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships. * Supports people to meet personal goals that characterize quality of life, engages in respectful communications and conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community. * Responsible for the overall supervision, protection, and care of individuals at all times including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to applicable policies, procedures and regulations. * Provides support in a variety of settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people with varying levels of need and demonstrating the DDD Standards. * Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including Behavior Support Plans (BSPs), Individualized Service Plans (ISPs), Staff Action and/or Life Plans for all people we support, understanding the intentions and goals of the plans. * Maintains a clean, safe and organized therapeutic environment. * Utilizes safe and appropriate handing procedures when working with individuals and implements infection control protocols. * Assists with a variety of tasks for people we support, as appropriate/authorized, including: * Providing personal care and assisting with activities of daily living (ADLs) including intimate care and personal hygiene (e.g. bathing, dressing, and toileting), laundry and housekeeping. * Teaching/developing habilitative and rehabilitative skills. * Supporting person-centered advocacy with the individuals. * Assisting in communication, self-expression and resolving disputes amongst individuals. * Facilitating ethical decision making. * Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals, including for modified diets or liquid consistencies. * Transporting and escorting individuals on recreational activities, medical appointments, home visits, volunteer and/or employment sites; actively participates in establishment and/or creation of schedules for, volunteer opportunities, community and/or therapeutic activities for program. * Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided. * Ensures that medication is administered as prescribed, in accordance with applicable guidelines. * Assists with medication inventory, including medication cabinet checks and over-the-counter (OTC) inventory, performing within applicable timeframes and reordering medication and/or supplies, as needed. * Assists with scheduling of medical appointments for people supported and ensures that follow-up appointments are scheduled and attended in a timely manner. * Appropriately utilizes petty cash and house funds, including store cards, obtaining and maintaining documentation or receipts for purchases in accordance with applicable rules in coordination with supervisor. * Operates agency vehicle to transport individuals to and/or from programs, residences, community or other locations on a regular basis and updates related logs and maintenance sheets, coordinating appointments with supervisor. * Develops an understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs). * Implements Behavior Support Plan/Behavior Guidelines and Protocols as specified in applicable plans. * Collects, records, and summarizes data on individuals’ observable behavior. * Observes and reports any changes in behavior, or other signs and symptoms, to clinical and/or leadership team. * Communicates by phone, email and/or in person with circles of support, including families and external providers, to provide updates and/or obtain information, as directed by clinical or program leadership. * Serves as a member of a highly effective team (teamwork within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts. * Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Reviews communication logs daily and makes entries of events, progress notes, services and/or information; ensures all pertinent information is communicated between members of the team and/or shifts using prescribed in-house communication systems and collects and enters data as part of daily operations using an electronic health record and/or medication record (e.g. Digital Agency (DA)). * Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing completely, accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, and tracking of incidents). * Uses foundational teaching skills (Explain, Model, Observe and Evaluate [EMOE], task analysis, essential skills, supports and modifications, etc.) and progressive teaching. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Reports maintenance, upkeep and safety concerns observed at YAI/NIPD-NJ facilities to Program Supervisor or appropriate designee. * Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings. * Utilizes/demonstrates approved YAI and NJ DDD training techniques (i.e. verbal, environmental, and physical interventions, including take downs) to respond timely and appropriately to challenging and/or self-injurious behavior, ensuring the health and safety of the people we support, self and others. * Regularly provides support and/or coverage in a variety of settings and programs across assigned region and/or service delivery settings, including assisting at off-site locations (e.g. hospital) based on needs of program and/or individuals supported and remaining on shift or reporting to another program to maintain minimum coverage levels. * May participate in the development of treatment plans. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Must be at least 18 years of age. * HS diploma or its educational equivalent; and * Must hold or obtain and maintain valid Driver’s License with no more than five (5) points. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. * Effective written and oral communication skills including the ability to appropriately document services provided for billing and tracking purposes. * Enthusiasm for working with people with I/DD, willingness to take initiative and ability to demonstrate positivity, patience and empathy and compassion in all interactions. * Ability and willingness to assist with a variety of supports and ADLs as requested, including regular exposure to and handling of various bodily fluids. * Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks. * Must hold or obtain and maintain certifications and trainings as required by program assignment and persons supported including, but not limited to Non-Crisis Invention training, American Heart Association CPR/First Aid certification, NJ Medication Administration certification and Positive Behavior Supports training as scheduled by supervisor or designee, within 120 days of appointment. * Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision. * Ability to remain calm in stressful situations and work in a high energy, fast-paced environment. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Preferred Qualification Requirements (desired requirements beyond MQRs above) * Work or life experience supporting people with intellectual/developmental disabilities. * Knowledge of intellectual and developmental disabilities (I/DD), clinical syndromes and/or I/DD with cooccurring behavioral/mental health needs. Schedule: Saturday - Sunday: 7am -3pm Benefit Highlights * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for Full time positions) * Paid vacation, holiday, and sick time (depending on time type) * 403(b) retirement with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! Compensation * $19/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job DescriptionCompany Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description Reporting to the Director, DTC Subscriber Growth, the Manager of Conversion Optimization will join a growing team tasked with the marketing launch and growth of MS NOW’s new-to-market subscription experience. This role will be tasked with maintaining, testing, and optimizing the direct-to-consumer conversion funnels on web and in-app to support subscription and revenue growth. The ideal candidate has experience with subscription management and testing platforms, has designed, deployed and optimized testing roadmaps, and can mobilize cross-functional teams needed to support. This role will require GRIT and an analytical mindset to be successful in an environment where we are building and launching these capabilities for the first time. Responsibilities: • Maintain packaging, pricing, and promotional offers across web and app, • Lead day-to-day operations and partnership with the subscription management platform, • Manage SKUs and pricing for in-app purchases, • Develop and execute A/B testing of the subscription package page, purchase/payment pages and other web and app placements within the purchase funnel, • Regular collaboration across teams (including Product, Biz Ops, Strategy, Finance, Legal, Customer Success) to ensure alignment and share results, • Manage and prioritize requests to product to support package page updates and testing roadmap, • Provide Customer Success team with necessary informational and training materials related to pricing, packaging and promotional offers, • Oversee the creative development process for purchase path testing, • Partner with Analytics to establish conversion and testing reporting requirements, • Proactively monitor and identify potential friction points throughout the user experience on web and app that may be impeding subscription and revenue growth, • Partner with acquisition marketing on target segments and lead the design, deployment, and optimization of custom landing pages for these audiencesQualifications, • 5+ years of experience in subscriber growth, conversion rate optimization, or monetization in a marketing or product capability, • Experience with a DTC digital or app-based business, • Hands-on experience with testing platforms, • Experience with subscription management/monetization platforms (e.g., Piano) is a plus, • Analytical mindset with a bias for action and experimentation, • Must be willing to work in New York, NY. Salary Range: $135,000-$150,000, bonus eligible Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.