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Job Description We are prepping to open a brand new location at Grove St Station, and currently building our leadership team. Ideally, we'd like to hire someone that can do their leadership training at Paramus or Union prior to the Grand Opening in Jersey City. Who are we looking for? If you are someone who enjoys leading the best team(s) in the industry, baking, working with your hands, managing and has a passion to serve and make memorable experiences, likes to learn and grow while being in a fast-paced environment, then Crumbl Cookies is the place for you. Oh... and did we tell you these cookies are the best in the world!!! • Crumbl Cookies is a new company that is disrupting the way people experience and enjoy cookies. We are proudly going to build a reputation consisting of incredible tasting and consistently delicious cookies that are the best in the world, through our fun "Crumbl" culture, creating raving fan experiences every day, and providing a clean, safe, and welcoming environment. This reputation is only possible with an individual who is passionate and dedicated to offering world class cookies and raving fan experiences, believing in the impossible, serving their team and guests, and having a strong desire to grow and learn. Essential Role Functions • LEADERSHIP: Leads the team through character, building guest as well as team relationships, and action as well as vision. Holds oneself accountable, acts with integrity at all times., • COMMUNICATION: Exceptional communication skills, with all team members as well as management staff, vendors, corporate office, as well as all others that we come into contact with., • MANAGEMENT: Ability to manage the team and systems in order to achieve the vision, mission, and values pertaining to CRUMBL., • INTERPERSONAL SKILLS: Ability to relate, listen, as well as to solve the needs of both our team members as well as our guests., • TEAMWORK: Understands the importance of delivering on individual role responsibilities but also shows a desire and effort to support, management as well as team members., • EFFICIENCY: Has a mindset and work-ethic that is focused on providing exceptional guest service and Crumbl products in a quick manner. Commits to performing all duties extremely well at a pace that creates a memorable experience for our team members as well as our guests., • TEACHING/COACHING: Ability to patiently support team members to be the best there is in their roles., • SALES: Desires to grow the business, with new guests as well as business, thru catering as well as in store interactions., • TECHNOLOGY: Understand and uses Crumbl business technology applications efficiently. Stays current on all training and displays a high level of performance in the technology tools used., • PLANNING/PRIORITIZATION: Ability to prepare ahead of time to meet the demands of the position, as well as to choose the most important tasks as well as duties on a daily basis., • RAVING FAN SERVICE: Instinctively serves our guests with a smile and genuine intentions to provide them with an amazing experience. Always acts in a way that represents the "Crumbl Culture". Role Qualifications • WORK-ETHIC: Committed to giving excellent effort in all responsibilities and tasks, • EXPERIENCE: Leadership or management experience, food or restaurant experience, customer service experience, • CULTURAL FIT: Has a strong internal "why" that aligns with us and Crumbl Headquarters, has similar values and character, and has a passion for food and baking., • EDUCATION: High school or higher, • COMMITMENT TO THE GUEST & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence. We believe In The Golden Rule & Potential • We treat all people well, with a positive and caring servant's attitude., • We believe in coaching everyone to their full potential. Character, Values & Excellence • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We have grit and are bold and decisive in our actions. Living Life, Inspiring, & Having Fun • We enjoy life, give people hope, and have fun. Benefits • Free cookies!, • 401k (once qualified), • Cell phone reimbursement, • Regular performance collaboration and career growth opportunities, • Flexible scheduling, • Recognition awards, • Sundays off, • Sick time Future Leadership Opportunities • We plan to develop and promote from within for future roles that will be needed as we grow., • We are planning on expanding Crumbl locations throughout our area and then into other states throughout the country., • Competitive compensation packages for all positions. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job DescriptionWHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard. Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, Disney Springs, FL, and is opening in West Hartford, CT, Paramus, NJ, King of Prussia, PA, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details. Level99 Paramus - Garden State Plaza, NJ - coming soon! OVERVIEW The Venue Technician (“Venue Tech”) works closely with the Venue Technician Manager to ensure a best-in-class gameplay experience for Level99 guests. You will work in the trenches, hands-on, to assist with the maintenance, repair, improvement, and replacement of Level99’s attractions and Entertainment facilities. The Venue Technician is passionate about getting the details right, meeting guest needs before being asked, and ensuring a safe, clean and well maintained venue. A Level99 Venue Tech has honesty and personal integrity that is above reproach, prefers a joyful and positive approach to challenging situations, chooses humility over the need to “be right,” and in all things acts as though you are the Owner and Operator of their venue. Click here for a video on the Day in the Life of a Venue Tech at Level99!RESPONSIBILITIES INCLUDE • Troubleshoot electro-mechanical systems, sets, wiring, facilities items and other systems throughout the venue., • Repair and maintain Level99’s facility and attraction elements, using skills/techniques that may include:, • Expert craftsmanship in a variety of materials including wood, metal, plastics, etc., • Painting, surfacing, and refinishing, including decorative and scenic elements, • Practical wiring of electro-mechanical devices and systems, • Troubleshooting of PCs, networks, micro-controllers, and other electronic equipment, • Maintaining up to date knowledge in the safe and efficient use of all relevant shop hand and power tools, • Studying and interpreting shop drawings, sketches, wiring diagrams, and other design documents, • A working knowledge of general facility maintenance practices such as plumbing, HVAC, wiring, etc., • Assist in updating and maintaining documentation, procedures, and the attraction maintenance log to ensure the proper, efficient, and safe operation of the attractions and the Entertainment space as a whole, • Keep individual workspaces, and the building as a whole, clean, organized, and efficient, • Perform preventative maintenance and weekly inspections/upkeep for Level99 attractions as needed, • Maintain an organized, prioritized, continuously updated, personal task list, with estimated completion dates, • Research, specify, and purchase products and solutions for recurring venue maintenance items, • Prioritize personal safety and the safety of coworkers and guests in the day-to-day execution of duties, • Continuously uphold Level99 brand and visual standards across all parts of the business, including product, experience, graphic design, and display standards, as well as environmental cleanliness and organization, • Ensure guest safety within the venue, continuously monitoring and addressing any foreseeable risks to guests’ health and welfare, • Take initiative, seeing what needs to be done and assembling the resources to accomplish self-determined goals, in continual pursuit of improvement of our guest experience and venue performance, • Follow the direction of supervisors and manage time effectively, • Maintain a positive, upbeat, pro-active attitude and inspire the same in fellow team members, • Occasional travel to facilitate the opening of new venues, • Other duties, as assignedNote: This role may require travel to one of our existing locations for training purposes.MUST-HAVE SKILLS, • Highly organized with strong attention to detail, • Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness to pressing technical issues as required, • Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs/ladders, and read/interpret technical manuals and instructions, • Able to grasp, reach overhead, push, lift and carry up to 50 pounds., • Ability to prioritize, multi-task, calmly and effectively work with a leader under tight deadlines, manage multiple projects, and work in a fast-paced, deadline-oriented environment., • Ability to work well under pressure and complete assigned tasks during operating hours, while in the midst of guests, • Operational knowledge of technical equipment inclusive of rigging, carpentry, sound, and lighting, • Experience with the safe operation of power tools, hand tools, ladders, lifts, and electricity, • Strong verbal communication skills, • High integrity and professionalism, • High School education or equivalent, • Understands, utilizes and embraces new technology and its implementation into our operation, with specific knowledge in, but not limited to, the Google Suite (Docs, Sheets, Slides, etc.), • A positive, joyful, upbeat and energetic attitude, • Willingness to "roll up your sleeves" and get into the details as a team player with a "get things done" proactive attitudeOTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE, • Minimum 1 year of experience working in a related tech/maintenance capacity, • Preferred Education: Bachelor’s Degree in Production, Design, Theatre Tech, Engineering, or other related degreeWhile we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new! YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…, • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work, • Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job, • Are just a little bit obsessive about getting the details right the first time, • Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now" Level99 is an E-Verify employer.

Job DescriptionWHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard. Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, Disney Springs, FL, and is opening in West Hartford, CT, Paramus, NJ, King of Prussia, PA, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details. Level99 Paramus - Garden State Plaza, NJ - coming soon! OVERVIEW The Level99 team is seeking a Director of Operations for our upcoming opening in Paramus, NJ who will be responsible for ensuring a best-in-class customer experience for nearly 300,000 guests per year by managing daily operations of both our full-service bar and entertainment venue which combined span over 40,000 square feet. The Director of Operations will lead a team of 100+ associates and deliver exceptional financial results via their commitment to detail and ability to work across all levels of the Level99 organization. A successful candidate will not only be a strategic business leader, but will also dive into all of the daily details and be the expert on every role within the organization leading by example day-in, and day-out. The Director of Operations is responsible for the overall success of the venue: cultivating a team environment that provides our guests with an extraordinary hospitality experience while directing the management team (across beverage program, entertainment operations, event operations, and maintenance) and ensuring all team members perform at a consistently high level. Our team is highly collaborative, working alongside teammates from multiple disciplines to produce optimal results. A Level99 Director of Operations has honesty and personal integrity that is above reproach, prefers a joyful and positive approach to challenging situations, chooses humility over the need to “be right,” and in all things acts as though they are the Owner and Operator of their venue. RESPONSIBILITIES • Lead, direct and manage all aspects of day-to-day venue operations including ensuring a customer-first experience and developing / managing all team members (scheduling, compliance, standards/performance, and policies)., • Lead the management and improvement of the financial performance of the unit executing a cadence of daily, weekly, and period-frequency projects ensuring operating standards are maintained concurrently (eg sales forecasting, scheduling, inventory, local vendor relations, etc), • Ensure best-in-class hospitality experience and team member satisfaction., • Monitor and develop team member performance, particularly the leadership team, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward., • Recruit, hire and train team members, overseeing the success and development of 100+ individuals at the venue., • Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements., • Support the development and lead the execution of the Level99 operations playbook, ensuring standards are consistently upheld across venues., • Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies and communicate learnings across the organization for consistency and best-in-class operations., • Travel (as necessary) between venues and to the Support Center to enhance overall team collaboration, leverage learnings and best practices, and drive the overall success of Level99 Garden State Plaza in Paramus, NJ., • Other duties, as assignedMUST-HAVE SKILLS, • Minimum 15 years of progressive growth in the hotel, entertainment, or food & beverage industries, • Multi-unit operations, or multi-discipline (within a single, large format unit), experience, • Deep knowledge of hospitality, entertainment, or bar operating systems including sales forecasting, labor management & scheduling, COGS reporting, invoice management, reservation management, and more, • Strong guest-facing communication and service recovery skills, • Team-first attitude and ability to successfully communicate across all levels of the organization, • Exceptional verbal, written, and interpersonal skills, • Requires strong computer skills and proficiency in Google Suite and/or Microsoft Office specifically Word, Excel, & PowerPoint, • Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required, • Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read, • Able to grasp, reach overhead, push, lift and carry up to 50 pounds, • Must possess outstanding organizational and administrative skills, coupled with excellent attention to detail, • Must have the ability to promote positive, fair, and ethical relations with all team members as an ambassador of the Level99 brand, • Compassionate, empathetic, humble, respectful, and kind – very high emotional intelligence, • A reliable car, current driver's license, • Ability to train on-site out-of-state at an existing location.OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE, • Bachelor’s Degree or above in a related field, or equivalent experience, • Knowledge of a second language, particularly Spanish or Portuguese, a plus, • Experience with new openings for hotels, restaurants, or entertainment establishmentsIn addition to competitive base salary plus performance-based incentive, Level99 offers competitive benefits including:, • Health insurance options, including PPO and HMO plans, • Dental plan, • Vision plan, • Life coverage, • Accidental death & dismemberment coverage (AD&D), • Short & long term disability, • Teladoc service, • PrePaid legal coverage, • Identity theft coverage, • 401(k) - Roth or Traditional, • Hybrid schedule, • Free admission to our attractions and other incidental perks While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new! YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU… • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work, • Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job, • Are just a little bit obsessive about getting the details right the first time, • Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now" Level99 is an E-Verify employer.

Job Description Crumbl Paramus - Bergen Town Center Opening SOON! Who are we looking for? Crew members that can work overnight in the store at 9pm to 5am. If you are someone who enjoys baking, working with your hands, has a passion to serve and make memorable experiences, likes to learn and grow while being in a fast-paced environment, then Crumbl Cookies is the place for you. O... and did we tell you these cookies are the best in the world!!! • Crumbl Cookies is a brand-new company that is disrupting the way people experience and enjoy cookies. We are proudly going to build a reputation consisting of incredible tasting and consistently delicious cookies that are the best in the world, through our fun "Crumbl" culture, creating raving fan experiences every day, and providing a clean, safe, and welcoming environment. This reputation is only possible with an individual who is passionate and dedicated to offering world class cookies and raving fan experiences, believing in the impossible, serving their team and customers, and having a strong desire to grow and learn. Compensation • $15 to $18 (hourly wage + tips) Benefits • Tips, • Sampling cookies, • Discounted cookies, • Regular performance collaboration and career growth opportunities (Management), • Recognition awards, • Sundays off Essential Role Functions Raving Fans Service | Baking Crumbl Cookies | Presentation & Cleanliness | Team Work | Efficiency | Technology | Kitchen Equipment • RAVING FANS SERVICE: Instinctively serves the customer with a smile and genuine intentions to provide customers with a great experience. Always acts in a way that represents the "Crumbl Culture"., • BAKING CRUMBL COOKIES: Follows Crumbl recipes with exactness and care. Pays close attention to the details of each cookie, making sure consistency and the highest of quality is experienced every time., • PRESENTATION & CLEANLINESS: Is detailed with each cookie's presentation, ensuring no steps are skipped, and the final product is warm, delicious, presentable, and filled with lots of Crumbl love. Constantly cleans and maintains order with the equipment and utensils used, as well as keeps the kitchen areas presentable and safe., • TEAMWORK: Understands the importance of delivering on individual role responsibilities but also shows a desire and effort to support fellow crew members perform other business tasks., • EFFICIENT: Has a mindset and work-ethic that is focused on providing exceptional service and Crumbl products in a quick manner. Commits to performing all duties extremely well at a pace that creates a memorable experience for the customer., • TECHNOLOGY: Understand and uses Crumbl business technology applications efficiently. Stays current on all training and displays a high level of performance in the technology tools used., • KITCHEN EQUIPMENT: Safely and properly operates Crumbl kitchen equipment and utensils. Shows respect and ownership over the equipment, utensils, and other kitchen material. Role Qualifications Work-Ethic | Experience | Cultural Fit | Education | Commitment to People & Excellence • WORK-ETHIC: Committed to giving excellent effort in all responsibilities and tasks, • EXPERIENCE: Food or restaurant experience and customer service experience,, • CULTURAL FIT: Has a strong internal "why" that aligns with us and Crumbl Headquarters, has similar values and character, and has a passion for food and baking., • EDUCATION: High school or higher, • COMMITMENT TO THE CUSTOMER & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence. We believe In The Golden Rule & Potential • We treat all people well, with a positive and caring servant's attitude., • We believe in coaching everyone to their full potential. Character, Values & Excellence • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We have grit and are bold and decisive in our actions. Living Life, Inspiring, & Having Fun • We enjoy life, give people hope, and have fun. Future Leadership Opportunities • We plan to develop and promote from within for future roles that will be needed as we grow., • We are planning on expanding Crumbl locations throughout our area and then into other states throughout the country., • Competitive compensation packages for all positions. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job Description Crumbl Grove St Station - Jersey City, New Jersey Opening SOON! Who are we looking for? Crew members that can work overnight in the store at 9pm to 5am. If you are someone who enjoys baking, working with your hands, has a passion to serve and make memorable experiences, likes to learn and grow while being in a fast-paced environment, then Crumbl Cookies is the place for you. O... and did we tell you these cookies are the best in the world!!! • Crumbl Cookies is a brand-new company that is disrupting the way people experience and enjoy cookies. We are proudly going to build a reputation consisting of incredible tasting and consistently delicious cookies that are the best in the world, through our fun "Crumbl" culture, creating raving fan experiences every day, and providing a clean, safe, and welcoming environment. This reputation is only possible with an individual who is passionate and dedicated to offering world class cookies and raving fan experiences, believing in the impossible, serving their team and customers, and having a strong desire to grow and learn. Compensation • $15 to $18 (hourly wage + tips) Benefits • Tips, • 401k after qualification, • Sampling cookies, • Discounted cookies, • Regular performance collaboration and career growth opportunities (Management), • Recognition awards, • Sundays off Essential Role Functions Raving Fans Service | Baking Crumbl Cookies | Presentation & Cleanliness | Team Work | Efficiency | Technology | Kitchen Equipment • RAVING FANS SERVICE: Instinctively serves the customer with a smile and genuine intentions to provide customers with a great experience. Always acts in a way that represents the "Crumbl Culture"., • BAKING CRUMBL COOKIES: Follows Crumbl recipes with exactness and care. Pays close attention to the details of each cookie, making sure consistency and the highest of quality is experienced every time., • PRESENTATION & CLEANLINESS: Is detailed with each cookie's presentation, ensuring no steps are skipped, and the final product is warm, delicious, presentable, and filled with lots of Crumbl love. Constantly cleans and maintains order with the equipment and utensils used, as well as keeps the kitchen areas presentable and safe., • TEAMWORK: Understands the importance of delivering on individual role responsibilities but also shows a desire and effort to support fellow crew members perform other business tasks., • EFFICIENT: Has a mindset and work-ethic that is focused on providing exceptional service and Crumbl products in a quick manner. Commits to performing all duties extremely well at a pace that creates a memorable experience for the customer., • TECHNOLOGY: Understand and uses Crumbl business technology applications efficiently. Stays current on all training and displays a high level of performance in the technology tools used., • KITCHEN EQUIPMENT: Safely and properly operates Crumbl kitchen equipment and utensils. Shows respect and ownership over the equipment, utensils, and other kitchen material. Role Qualifications Work-Ethic | Experience | Cultural Fit | Education | Commitment to People & Excellence • WORK-ETHIC: Committed to giving excellent effort in all responsibilities and tasks, • EXPERIENCE: Food or restaurant experience and customer service experience,, • CULTURAL FIT: Has a strong internal "why" that aligns with us and Crumbl Headquarters, has similar values and character, and has a passion for food and baking., • EDUCATION: High school or higher, • COMMITMENT TO THE CUSTOMER & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence. We believe In The Golden Rule & Potential • We treat all people well, with a positive and caring servant's attitude., • We believe in coaching everyone to their full potential. Character, Values & Excellence • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We have grit and are bold and decisive in our actions. Living Life, Inspiring, & Having Fun • We enjoy life, give people hope, and have fun. Future Leadership Opportunities • We plan to develop and promote from within for future roles that will be needed as we grow., • We are planning on expanding Crumbl locations throughout our area and then into other states throughout the country., • Competitive compensation packages for all positions. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job Description We are prepping to open a brand new location in Bergen Town Center Mall, and currently building our leadership team. Ideally, we'd like to hire someone that can do their leadership training at one of our currently open Crumbl locations prior to the Grand Opening at Paramus. Who are we looking for? If you are someone who enjoys leading the best team(s) in the industry, baking, working with your hands, managing and has a passion to serve and make memorable experiences, likes to learn and grow while being in a fast-paced environment, then Crumbl Cookies is the place for you. Oh... and did we tell you these cookies are the best in the world!!! • Crumbl Cookies is a new company that is disrupting the way people experience and enjoy cookies. We are proudly going to build a reputation consisting of incredible tasting and consistently delicious cookies that are the best in the world, through our fun "Crumbl" culture, creating raving fan experiences every day, and providing a clean, safe, and welcoming environment. This reputation is only possible with an individual who is passionate and dedicated to offering world class cookies and raving fan experiences, believing in the impossible, serving their team and guests, and having a strong desire to grow and learn. Essential Role Functions Leadership | Communication | Management | Interpersonal Skills| Teamwork | Efficiency | Teaching Coaching | Sales | Job Technology | Time Management | Planning & Prioritization | Raving Guest Service • LEADERSHIP: Leads the team through character, building guest as well as team relationships, and action as well as vision. Holds oneself accountable, acts with integrity at all times., • COMMUNICATION: Exceptional communication skills, with all team members as well as management staff, vendors, corporate office, as well as all others that we come into contact with., • MANAGEMENT: Ability to manage the team and systems in order to achieve the vision, mission, and values pertaining to CRUMBL., • INTERPERSONAL SKILLS: Ability to relate, listen, as well as to solve the needs of both our team members as well as our guests., • TEAMWORK: Understands the importance of delivering on individual role responsibilities but also shows a desire and effort to support, management as well as team members., • EFFICIENCY: Has a mindset and work-ethic that is focused on providing exceptional guest service and Crumbl products in a quick manner. Commits to performing all duties extremely well at a pace that creates a memorable experience for our team members as well as our guests., • TEACHING/COACHING: Ability to patiently support team members to be the best there is in their roles., • SALES: Desires to grow the business, with new guests as well as business, thru catering as well as in store interactions., • TECHNOLOGY: Understand and uses Crumbl business technology applications efficiently. Stays current on all training and displays a high level of performance in the technology tools used., • TIME MANAGEMENT: Ability to prioritize time as well as where to dedicate their time throughout their shift., • PLANNING/PRIORITIZATION: Ability to prepare ahead of time to meet the demands of the position, as well as to choose the most important tasks as well as duties on a daily basis., • RAVING FAN SERVICE: Instinctively serves our guests with a smile and genuine intentions to provide them with an amazing experience. Always acts in a way that represents the "Crumbl Culture". Role Qualifications Work-Ethic | Experience | Cultural Fit | Education | Commitment to People & Excellence • WORK-ETHIC: Committed to giving excellent effort in all responsibilities and tasks, • EXPERIENCE: Leadership or management experience, food or restaurant experience, customer service experience, • CULTURAL FIT: Has a strong internal "why" that aligns with us and Crumbl Headquarters, has similar values and character, and has a passion for food and baking., • EDUCATION: High school or higher, • COMMITMENT TO THE GUEST & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence. We believe In The Golden Rule & Potential • We treat all people well, with a positive and caring servant's attitude., • We believe in coaching everyone to their full potential. Character, Values & Excellence • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We have grit and are bold and decisive in our actions. Living Life, Inspiring, & Having Fun • We enjoy life, give people hope, and have fun. Benefits • Free cookies, • Regular performance collaboration and career growth opportunities, • Flexible scheduling, • Recognition awards, • Sundays off, • Sick time Future Leadership Opportunities • We plan to develop and promote from within for future roles that will be needed as we grow., • We are planning on expanding Crumbl locations throughout our area and then into other states throughout the country., • Competitive compensation packages for all positions. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job Description We are prepping to open a brand new location in Bergen Town Center Mall, and currently building our team. We are planning to have our Grand Opening ~ late August / early September. Who are we looking for? If you are someone who enjoys leading the best team(s) in the industry, baking, working with your hands, managing and has a passion to serve and make memorable experiences, likes to learn and grow while being in a fast-paced environment, then Crumbl Cookies is the place for you. Oh... and did we tell you these cookies are the best in the world!!! • Crumbl Cookies is a new company that is disrupting the way people experience and enjoy cookies. We are proudly going to build a reputation consisting of incredible tasting and consistently delicious cookies that are the best in the world, through our fun "Crumbl" culture, creating raving fan experiences every day, and providing a clean, safe, and welcoming environment. This reputation is only possible with an individual who is passionate and dedicated to offering world class cookies and raving fan experiences, believing in the impossible, serving their team and guests, and having a strong desire to grow and learn. Essential Role Functions Leadership | Communication | Management | Interpersonal Skills| Teamwork | Efficiency | Teaching Coaching | Sales | Job Technology | Time Management | Planning & Prioritization | Raving Guest Service • LEADERSHIP: Leads the team through character, building guest as well as team relationships, and action as well as vision. Holds oneself accountable, acts with integrity at all times., • COMMUNICATION: Exceptional communication skills, with all team members as well as management staff, vendors, corporate office, as well as all others that we come into contact with., • MANAGEMENT: Ability to manage the team and systems in order to achieve the vision, mission, and values pertaining to CRUMBL., • INTERPERSONAL SKILLS: Ability to relate, listen, as well as to solve the needs of both our team members as well as our guests., • TEAMWORK: Understands the importance of delivering on individual role responsibilities but also shows a desire and effort to support, management as well as team members., • EFFICIENCY: Has a mindset and work-ethic that is focused on providing exceptional guest service and Crumbl products in a quick manner. Commits to performing all duties extremely well at a pace that creates a memorable experience for our team members as well as our guests., • TEACHING/COACHING: Ability to patiently support team members to be the best there is in their roles., • SALES: Desires to grow the business, with new guests as well as business, thru catering as well as in store interactions., • TECHNOLOGY: Understand and uses Crumbl business technology applications efficiently. Stays current on all training and displays a high level of performance in the technology tools used., • TIME MANAGEMENT: Ability to prioritize time as well as where to dedicate their time throughout their shift., • PLANNING/PRIORITIZATION: Ability to prepare ahead of time to meet the demands of the position, as well as to choose the most important tasks as well as duties on a daily basis., • RAVING FAN SERVICE: Instinctively serves our guests with a smile and genuine intentions to provide them with an amazing experience. Always acts in a way that represents the "Crumbl Culture". Role Qualifications Work-Ethic | Experience | Cultural Fit | Education | Commitment to People & Excellence • WORK-ETHIC: Committed to giving excellent effort in all responsibilities and tasks, • EXPERIENCE: Leadership or management experience, food or restaurant experience, customer service experience, • CULTURAL FIT: Has a strong internal "why" that aligns with us and Crumbl Headquarters, has similar values and character, and has a passion for food and baking., • EDUCATION: High school or higher, • COMMITMENT TO THE GUEST & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence. We believe In The Golden Rule & Potential • We treat all people well, with a positive and caring servant's attitude., • We believe in coaching everyone to their full potential. Character, Values & Excellence • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We have grit and are bold and decisive in our actions. Living Life, Inspiring, & Having Fun • We enjoy life, give people hope, and have fun. Benefits • Free cookies, • Regular performance collaboration and career growth opportunities, • Flexible scheduling, • Recognition awards, • Sundays off, • Sick time Future Leadership Opportunities • We plan to develop and promote from within for future roles that will be needed as we grow., • We are planning on expanding Crumbl locations throughout our area and then into other states throughout the country., • Competitive compensation packages for all positions. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Director of B2B Marketing Company: EcoEnclose, Inc. Contact: Overview EcoEnclose is seeking a new B2B Marketing Leader to generate and capture demand for businesses seeking more sustainable packaging. Have you dreamt of working for Patagonia, Cotopaxi, Disney, or Ridwell? Well, we make their packaging – along with 500 other enterprise brands. Our customers are brands in industries like apparel, CPG, cosmetics, and supplements. Our products are innovative, sustainable packaging materials – including pouches made with recycled plastics, mailers made with seaweed polymers, and boxes printed with algae ink. In this critical role, you will own the marketing plan and are expected to be highly strategic and nimble. There is not an obvious playbook for success in today’s B2B marketing environment. We’re looking for candidates who can continuously try new tactics, including hypothesizing, ideating, testing, measuring, and concluding which tactics perform best in the given moment, and then adapting our budget allocation and marketing plan accordingly. The primary business outcome you are seeking is to increase our inbound qualified new business leads. We are looking for a strategic marketer with a strong B2B marketing track record. You must have a legitimate passion for identifying new marketing tactics, trying them out, and optimizing them. This role is for a sustainability-driven, highly analytical marketing trailblazer who loves experimentation and wants to advance the circular packaging movement. The compensation package is a $130K-$170K salary base + 15% bonus target, plus benefits. This is a hybrid 3 days/wk in-office + 2 days/wk WFH role, based in Boulder County, CO. About EcoEnclose We are that rare, privately-owned, non-PE-funded company in a high-growth stage, with real-world viable, in-demand sustainability solutions. EcoEnclose is not a start-up; we’ve figured out what’s selling and how to execute, we have the infrastructure in place, stable leadership, and now we’re just scaling. EcoEnclose is very much a values-driven company with a vibrant office culture, energized by our mission to enable this country’s transition to circular packaging. We are also smart at business, service, and operations, and we want to have a big impact. Responsibilities The Director of Marketing will be responsible for driving a plan that increases inbound qualified leads and grows our eCommerce revenue. • Planning, strategy, and budget allocation across marketing tactics, including continuous optimization. This may include:, • Paid media mix: search, programmatic, LinkedIn Ads, Amazon Ads, Meta, etc., • Account-Based Marketing with highly targeted activation, • Content calendar and regular content creation - Newsletter, blog, social media, • SEO / GEO strategies to drive organic search rankings and LLM mentions/citations, • Optimization of key landing pages and webforms, • Thematic annual marketing campaigns and promotions, • Email marketing, • Webinars and owned events, • Brand partnerships and sponsorships, • Note: Current tactics owned outside of Marketing are business development, referral partnerships, conferences/trade shows, graphic design, • Hiring and managing necessary agency partners, contractors, and consultants, • Acting as the voice of our customer for the organization, • Enabling the EcoEnclose brand identity, brand voice, and messaging, • Collaborating with internal sales, business development, and graphic design teams, • Influencing explorations into new markets and new product offerings, • Managing 1 direct report (so far): Sr. Manager of Digital Experience, who owns optimizing E-Commerce product pages, Site Health, and Online Customer Portals Qualifications / Skills / Experience • 5+ years experience with B2B marketing tactics, tools, and enablers, • Have managed a marketing budget and determined spend allocations, • Strong digital savvy with an understanding of paid media, attribution, SEO, and site mechanics; must be able to build and maintain effective Google Ads / LinkedIn / Microsoft campaigns, • Love of writing content and/or the ability to program an agent that writes well, • A healthy obsession with AI and have built AI tools to improve output and efficiency, • Highly analytical; able to shape A/B testing programs, customer insights and pick apart performance metrics, • Have managed agency partners, including both hiring and firing, • Intuition, character, and professionalism consistent with organizational leadership, • Exceptional written and verbal communication skills and presentation skills, • An ambitious personal & professional growth mindset. Determination to grow your skillset, your earnings, and your contribution to EcoEnclose’s growth Performance Expectation Including a period of onboarding, we expect the Marketing Director to deliver 750+ inbound leads through emails, webforms, and sample orders within the first 12 months of employment with EcoEnclose. Compensation • Total Compensation:, • Base Salary = $130K-$170K, • Target Bonus = 15%; 0%-30% range determined by individual and company performance, • 401K Match = 3.5%, • TOTAL OTE = 155K - $200K+, • Competitive benefits package, including 401K, health, vision, and dental coverage., • Hybrid work environment: at least 3 days per week in office; up to 4 fully remote weeks per year To Start Your Application Email your 1) resume, 2) LinkedIn Profile, 3) a great piece of content you’ve produced/written/overseen, and a 4) self-recorded video to with '[Your Name]: Director of B2B Marketing’' in the subject line. Video Instructions: Describe a marketing tactic that you experimented with. What was the context, what was your hypothesis, how did you structure your test, what did you measure, what did you learn, and what did you change as a result? This shouldn’t take more than 10 minutes. Thank you!

Job Description Who are we looking for? If you are someone who enjoys baking, working with your hands, has a passion to serve and make memorable experiences, likes to learn and grow while being in a fast-paced environment, then Crumbl Cookies is the place for you. O... and did we tell you these cookies are the best in the world!!! • Crumbl Cookies is a brand-new company that is disrupting the way people experience and enjoy cookies. We are proudly going to build a reputation consisting of incredible tasting and consistently delicious cookies that are the best in the world, through our fun "Crumbl" culture, creating raving fan experiences every day, and providing a clean, safe, and welcoming environment. This reputation is only possible with an individual who is passionate and dedicated to offering world class cookies and raving fan experiences, believing in the impossible, serving their team and customers, and having a strong desire to grow and learn. Compensation • $15-18 (hourly wage + tips) Benefits • Tips ($3-$5 an hour extra), • Sampling cookies, • 50% off cookies, • Regular performance collaboration and career growth opportunities (Management), • Flexible scheduling, • Recognition awards, • Sundays off Essential Role Functions Dishwashing & Cleanliness | Team Work | Efficiency | Technology | Kitchen Equipment • DISHWASHING: Follows Crumbl dishwashing process with exactness and care. Constantly cleans and maintains order with the equipment and utensils used, as well as keeps the kitchen areas presentable and safe. Organizes the storage of ingredients and supplies in an efficient manner., • TEAMWORK: Understands the importance of delivering on individual role responsibilities but also shows a desire and effort to support fellow crew members perform other business tasks., • EFFICIENT: Has a mindset and work-ethic that is focused on providing exceptional service and Crumbl products in a quick manner. Commits to performing all duties extremely well at a pace that creates a memorable experience for the customer., • TECHNOLOGY: Understand and uses Crumbl business technology applications efficiently. Stays current on all training and displays a high level of performance in the technology tools used., • KITCHEN EQUIPMENT: Safely and properly operates Crumbl kitchen equipment and utensils. Shows respect and ownership over the equipment, utensils, and other kitchen material. Role Qualifications Work-Ethic | Experience | Cultural Fit | Education | Commitment to People & Excellence • WORK-ETHIC: Committed to giving excellent effort in all responsibilities and tasks, • EXPERIENCE: Food or restaurant experience and customer service experience,, • CULTURAL FIT: Has a strong internal "why" that aligns with us and Crumbl Headquarters, has similar values and character, and has a passion for food and baking., • EDUCATION: High school or higher, • COMMITMENT TO THE CUSTOMER & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence. This role is very PHYSICALLY demanding. You will be required to safely lift at least 50lbs (organizing heavy ingredient bags, heavy mixing bowls.) We believe In The Golden Rule & Potential • We treat all people well, with a positive and caring servant's attitude., • We believe in coaching everyone to their full potential. Character, Values & Excellence • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We have grit and are bold and decisive in our actions. Living Life, Inspiring, & Having Fun • We enjoy life, give people hope, and have fun. Future Leadership Opportunities • We plan to develop and promote from within for future roles that will be needed as we grow., • We are planning on expanding Crumbl locations throughout our area and then into other states throughout the country., • Competitive compensation packages for all positions. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job Description Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $60,000 base + monthly bonuses, • 401k, • Sundays Off, • Paid Time Off, • Sick Time Who are we looking for? If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role Functions Leadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUISITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience managing a large staff, including the management of other leaders., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma., • COMMITMENT TO EXCELLENCE: Takes pride in delivering a best-in-class experience to customers and staff. Enjoys serving and adding value to others. We believe In The value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We treat each other with respect at all times, and ensure that we all work as a team to make the workplace a fun environment that we are all proud of. Character, Values & Excellence • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We pride ourselves on our teamwork and our ability to do more by working together. Living Life, Inspiring, & Having Fun! "Do what you do so well that they want to see it again and bring their friends." - Walt Disney \nCompany Description Dough Buds is the Franchisee of Crumbl Paramus Dough Buds is the Franchisee of Crumbl Paramus

Job Description Crumbl Cookies - Store Manager Bergen Town Center Paramus New Jersey Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $60,000 base salary plus bonuses, • 401K, • Sundays Off, • Paid Time Off, • Sick Time Who are we looking for? If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role FunctionsLeadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUSITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience managing a large staff, including the management of other leaders., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma., • COMMITMENT TO EXCELLENCE: Takes pride in delivering a best-in-class experience to customers and staff. Enjoys serving and adding value to others. We believe InThe value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We treat each other with respect at all times, and ensure that we all work as a team to make the workplace a fun environment that we are all proud of.Character, Values & Excellence, • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We pride ourselves on our teamwork and our ability to do more by working together.Living Life, Inspiring, & Having Fun! Upon being hired, in order to ensure you are successful in the role of General Manager, a 30 day training period will take place to ensure you meet and exceed in the job requirements of a General Manager. This training period will involve shadowing other management, learning all system/policies/procedures and becoming personally proficient in all stations throughout the store, prior to managing any function/shift alone. Training compensation will be between $20 hour and upon completion of the 30 day training period, full General Manager compensation and benefits will begin. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job DescriptionWHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard. Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, Disney Springs, FL, and is opening in West Hartford, CT, Paramus, NJ, King of Prussia, PA, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details. Level99 Paramus - Garden State Plaza, NJ - coming soon! OVERVIEW The Level99 team is seeking an Assistant Director of Operations for our upcoming opening at Garden State Plaza in Paramus, NJ who will be responsible for ensuring a best-in-class customer experience for nearly 500,000 guests per year by managing daily operations of our entertainment and bar venue which combined spans over 45,000 square feet. The Assistant Director of Operations will lead a team of managers and hourly team members and deliver exceptional results via their commitment to detail and ability to work across all levels of the Level99 organization. A successful candidate will execute the strategic initiatives given by the Director of Operations and Support Center, dive into all of the daily details and be the expert on every role within the organization leading by example day-in, and day-out. The Assistant Director of Operations is responsible for the overall success of the venue: cultivating a team environment that provides our guests with an extraordinary hospitality experience while directing the management team (across beverage, entertainment operations, event operations, and maintenance) and ensuring all team members perform at a consistently high level. Our team is highly collaborative, working alongside teammates from multiple disciplines to produce optimal results. A Level99 Assistant Director of Operations has honesty and personal integrity that is above reproach, prefers a joyful and positive approach to challenging situations, chooses humility over the need to “be right,” and in all things works hand in hand with the on-site Director of Operations to ensure venue success. RESPONSIBILITIES • Lead, direct and manage Beverage, Entertainment and Event day-to-day venue operations including ensuring a guest-first experience and developing / managing all operations members (training, scheduling, compliance, standards/performance, and policies). • Lead the operations team management and adherence to the financial performance of the unit executing a cadence of daily, weekly, and period-frequency projects ensuring operating standards are maintained concurrently (eg scheduling, inventory, local vendor relations, hiring/firing, training, etc) • Ensure best-in-class hospitality experience and team member satisfaction., • Monitor and develop team member performance, particularly the operations management team, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward. • Recruit, hire and train team members, overseeing the success and development of 75+ individuals at the venue. • A hands-on operator that will oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements. • Provide insight and feedback of the Level99 operations playbook, while executing it as-written, ensuring standards are consistently upheld across operational swimlanes. • Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies and communicate learnings to the Director for consistency and best-in-class operations. • Other duties, as assignedMUST-HAVE SKILLS, • Minimum 5 years of high-volume progressive growth in the hotel, entertainment, or restaurant industries, • Deep knowledge of hospitality, entertainment, or restaurant operating systems including sales forecasting, labor management & scheduling, COGS reporting, invoice management, reservation management, and more • Strong guest-facing communication and service recovery skills, • Team-first attitude and ability to successfully communicate across all levels of the organization, • Exceptional verbal, written, and interpersonal skills, • Requires strong computer skills and proficiency in Google Suite and/or Microsoft Office specifically Word, Excel, & PowerPoint • Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required • Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read • Able to grasp, reach overhead, push, lift and carry up to 50 pounds, • Must possess outstanding organizational and administrative skills, coupled with excellent attention to detail, • Must have the ability to promote positive, fair, and ethical relations with all team members as an ambassador of the Level99 brand • Compassionate, empathetic, humble, respectful, and kind – very high emotional intelligence, • A reliable car, current driver's license, • Ability to train on-site at our existing locationsOTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE, • Bachelor’s Degree or above in a related field, or equivalent experience, • Knowledge of a second language, particularly Spanish or Portuguese, a plus, • Previous or current experience as a General Manager or multi-unit leader, • Experience with new openings for hotels, restaurants, or entertainment establishments, • Experience in the NJ market, a plusIn addition to competitive base salary plus performance-based incentive, Level99 offers competitive benefits including:, • Health insurance options, including PPO and HMO plans, • Dental plan, • Vision plan, • Life coverage, • Accidental death & dismemberment coverage (AD&D), • Short & long term disability, • Teladoc service, • PrePaid legal coverage, • Identity theft coverage, • 401(k) - Roth or Traditional, • Hybrid schedule, • Free admission to our attractions and other incidental perks While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new! YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU… • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work, • Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job, • Are just a little bit obsessive about getting the details right the first time, • Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now" Level99 is an E-Verify employer.

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